User's Guide
Table Of Contents
- 1 Welcome to VideoManager
- 2 Home
- 3 Videos - how to...
- 4 Incidents - how to...
- 4.1 Search Incidents
- 4.2 Create, Edit and Delete Incidents
- 4.3 Clip Footage in an Incident
- 4.4 Redact a Video
- 4.4.1 Create, Edit and Delete Foreground Redactions
- 4.4.2 Create, Edit and Delete Background Redactions
- 4.4.3 Create, Edit and Delete Audio Redactions
- 4.4.4 Create, Edit and Delete Text Annotations
- 4.4.5 Create, Edit and Delete Brightness Redactions
- 4.4.6 Create, Edit and Delete Zoom Redactions
- 4.4.7 Create Other Redactions
- 4.4.8 Access the Redaction Advanced Dropdown
- 4.5 Bulk Edit Incidents
- 4.6 Create, Edit and Delete Bookmarks
- 5 Devices - how to...
- 6 Frequently Asked Questions
- 6.1 Videos FAQs
- 6.1.1 Q: After recording, how do I download videos from my device to VideoManager?
- 6.1.2 Q. Why are some of the headings on my videos green?
- 6.1.3 Q: I can't see some of the videos on VideoManager. Why is this?
- 6.1.4 Q. Can I share videos with people who aren't on VideoManager?
- 6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail?
- 6.1.6 Q. Why is the timestamp on my video incorrect?
- 6.1.7 Q. What is the difference between the operator and the owner of a video?
- 6.2 Devices FAQs
- 6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time?
- 6.2.2 Q. Why isn't my device streaming?
- 6.2.3 Q. Why isn't my VideoBadge docking?
- 6.2.4 Q. Can I move my devices from one VideoManager system to another one?
- 6.2.5 Q. Why does my device appear as locked on VideoManager?
- 6.1 Videos FAQs
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5.5.2 Edit Device Properties
Users can edit the properties of a device from its specific page. To do so:
1. Navigate to the Devices tab.
2.
Select the Search Devices pane.
3. Filter the devices as necessary, and click Find Devices.
4. Click > View Device Info next to the device to be edited.
5.
Click Edit Device Properties.
Here, users can edit:
l Device name - if this is changed while the device is disconnected from
VideoManager, the old device name will be overwritten once the device is
reconnected.
l Custom status - this allows the user to record notes about the device in ques-
tion - for example, if the device has recently been upgraded. All users can see
custom statuses, if they have the permission which allows them to view the
devices list.
l Touch assign? - this toggle gives the user control over whether the specific
device can be assigned using an RFID card. Depending on how the device set-
tings have been configured, it may only be possible to assign a device using
Touch Assign if its battery is full.
l Auto-upgrade - this toggle gives the user control over whether the specific
device follows the auto-upgrade rules determined from the Auto Upgrade Set-
tings section.
l Use static IP - if toggled to On, the device will use the IP address entered by
the user.
This toggle is only available to view if the device is assigned and disconnected from
VideoManager. If toggled to On, the device will be unassigned and the previously
assigned user can assign themselves another device.
VideoManager - User Guide
5 Devices - how to...