User's Guide
Table Of Contents
- 1 Welcome to VideoManager
- 2 Home
- 3 Videos - how to...
- 4 Incidents - how to...
- 4.1 Search Incidents
- 4.2 Create, Edit and Delete Incidents
- 4.3 Clip Footage in an Incident
- 4.4 Redact a Video
- 4.4.1 Create, Edit and Delete Foreground Redactions
- 4.4.2 Create, Edit and Delete Background Redactions
- 4.4.3 Create, Edit and Delete Audio Redactions
- 4.4.4 Create, Edit and Delete Text Annotations
- 4.4.5 Create, Edit and Delete Brightness Redactions
- 4.4.6 Create, Edit and Delete Zoom Redactions
- 4.4.7 Create Other Redactions
- 4.4.8 Access the Redaction Advanced Dropdown
- 4.5 Bulk Edit Incidents
- 4.6 Create, Edit and Delete Bookmarks
- 5 Devices - how to...
- 6 Frequently Asked Questions
- 6.1 Videos FAQs
- 6.1.1 Q: After recording, how do I download videos from my device to VideoManager?
- 6.1.2 Q. Why are some of the headings on my videos green?
- 6.1.3 Q: I can't see some of the videos on VideoManager. Why is this?
- 6.1.4 Q. Can I share videos with people who aren't on VideoManager?
- 6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail?
- 6.1.6 Q. Why is the timestamp on my video incorrect?
- 6.1.7 Q. What is the difference between the operator and the owner of a video?
- 6.2 Devices FAQs
- 6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time?
- 6.2.2 Q. Why isn't my device streaming?
- 6.2.3 Q. Why isn't my VideoBadge docking?
- 6.2.4 Q. Can I move my devices from one VideoManager system to another one?
- 6.2.5 Q. Why does my device appear as locked on VideoManager?
- 6.1 Videos FAQs
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2 Home
The Home tab provides a summary of the information and footage available to the user in
VideoManager. It gives an easy-to-read overview of information for the user to view when they first log in.
The following information is displayed:
l
Recent Videos - gives details about the videos most recently downloaded
from a device. The user can navigate to a chosen video for more details and
editing functions.
l
Recently Edited Incidents - gives details about the most recently created
and edited incidents. Users can navigate to a chosen incident for more details
and editing functions.
l
Devices - VideoBadges assigned to the current users are shown here, as
well as the option to create QR code configurations for VideoTags.
l
User-Specific Wifi Networks - this shows any user-specific WiFi networks
created by the user.
l
Notifications - a list of event notifications from VideoManager.
l
System Information - this provides information about the current version
of VideoManager and the option to export system logs, as well as listing any
licensed features the user owns.
l Messages - this displays the messages set by either the user or an admin-
istrator.
A number by a heading indicates that some actions (e.g. exports) have been completed and are ready
for review.
VideoManager - User Guide
2 Home