DuoDVR ViP 922 Satellite Receiver TM Read Me Also Problems Accessing Your Content?
Warning and Attention Symbols You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.
SAFETY IMPORTANT SAFETY INSTRUCTIONS PROPER CARE OF YOUR EQUIPMENT i
SAFETY IMPORTANT SAFETY INSTRUCTIONS 1. 2. 3. 4. 5. 6. 7. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Important Safety Instructions IMPORTANT SAFETY INSTRUCTIONS • • • • • • • • • • Locate the receiver in an open, well-ventilated area. Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation. Do not impede ventilation by covering the ventilation slots (such as with magazines, curtains, tablecloth, etc.), or the receiver will overheat. Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration.
SAFETY IMPORTANT SAFETY INSTRUCTIONS (continued) • • Do not place naked flame sources such as lighted candles on or near the receiver. Do not expose the remote control batteries to excessive heat or fire.
Proper Care of Your Equipment PROPER CARE OF YOUR EQUIPMENT • • • • • • Always handle the receiver carefully. Excessive shock and vibration can damage the hard drive. Always turn the receiver off, unplug it, and then let it sit idle for at least 30 seconds before moving it. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.
SAFETY vi
APPENDIX LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT STAYING LEGAL FCC COMPLIANCE 7
Appendix LIMITED WARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
Limited Warranty 3 4 Returned equipment must be packaged properly, using either the original shipping materials or other appropriate packaging. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purchase will be considered out of warranty. Follow the instructions given to you by the Customer Service Representative when returning your equipment for service. Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
Appendix DISH Network’s Exchange Program DISH Network offers two options if you need to replace your satellite receiver equipment or its accessories. Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.
Residential Customer Agree- RESIDENTIAL CUSTOMER AGREEMENT Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a day, any day of the year, by any of the following means: Phone: 1 (800) 333-DISH (3474) Email: feedback@customermail.dishnetwork.com Mail: DISH NETWORK CUSTOMER SERVICE CENTER P.O. BOX 9033 LITTLETON, CO 80160 Website:www.
Appendix C. Programming Availability. Certain Services transmitted by us, including but not limited to some subscription Services, sporting events and broadcast network Services, may be blacked out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts, you may be subject to legal action. You must be at least 18 years of age, or the applicable age of majority where you reside, in order to receive adult-oriented programming services. D. Ordering Pay-Per-View.
Residential Customer AgreeH. Multi-Month Subscriptions. For multi-month subscriptions, you may downgrade your Services only at your time of renewal. You may not downgrade your Services during the term of a multimonth subscription. 2. BILLING POLICIES AND PAYMENTS FOR SERVICES A. You agree to pay all amounts billed for Services and to pay all taxes, fees and other charges, if any, which are now or may in the future be assessed in connection with any Services you receive from us.
Appendix corrections. Failure to timely notify us of a dispute shall constitute your acceptance of the corresponding bill. Undisputed portions of a billing statement must be paid before the next billing statement is issued or you agree to pay an administrative fee for late payment. All payments for Services must be made directly by you to us.
Residential Customer AgreeE. You understand that, except in certain limited circumstances, charges for Services, once charged to your account, are nonrefundable and no refunds or credits will be provided in connection with the cancellation of subscriptions to Services.
Appendix each receiver to your same land-based telephone line may result in interruption or disconnection of Services. G. If your Equipment is stolen or otherwise removed from your premises without your authorization, you must notify our Customer Service Center by telephone or in writing immediately, but in any event not more than three (3) business days after such removal to avoid liability for payment for unauthorized use of your Equipment.
Residential Customer AgreeC. You shall notify us promptly of any defect in, damage to, or accident involving your leased Equipment. All maintenance and repair of such Equipment shall be performed by us or our designee(s). DISH Network may charge you for any repairs that are necessitated by any damage to, or misuse of, such Equipment. 6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you.
Appendix B. Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify Equipment to receive encrypted (scrambled) television programming without payment of required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for five years, or both. Any person who procures Equipment that has been so modified is an accessory to that offense and may be punishable in the same manner.
Staying Legal F. Third-Party Billing Agents. We may enter into relationships with third parties to provide billing and other services on our behalf, in which case the terms and conditions of this Agreement shall apply to such third parties as applicable under the circumstances. Additional terms and conditions imposed by our third-party billing agents, including without limitation, local telephone companies, may apply.
Appendix To the extent that this product incorporates Macrovision technology, this product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of such copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
FCC Compliance FCC COMPLIANCE The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this Guide. Contact the FCC (see following) or your library for the complete text of the regulations. Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
Appendix Compliance Information Statement DISH Network Corporation, 9601 S. Meridian Blvd, Englewood, CO., (303) 723-1000, declares that: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Digital Television Transi- FCC DIGITAL TELEVISION TRANSITION NOTICE February 17, 2009 marks the date when local over-the-air full-power TV broadcasts will transition from analog to digital within the United States. Consumers with analog TVs, who rely on an over-the-air antenna to receive their local broadcast TV programming, will need a digital-to-analog converter box, a digital TV with a digital tuner, or to subscribe to a pay TV service like DISH Network to display those digital broadcasts.
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