User Instructions

Legal Document
Sling Media, Inc. - Slingbox®
Limited Warranty and Non-Warranty Returns Policy
This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your
Bill of Sale for warranty service.
Limited Warranty:
What Does This Warranty Cover? This warranty only covers defects in materials and
workmanship of Slingbox hardware products purchased or leased from Sling Media, Inc.
("Sling Media") or its authorized resellers or partners and extends only to the original user of
such products. References to Slingbox hardware products in this warranty include accessories
that are sold together with and included in the original packaging of your Slingbox. This
warranty does not cover any Sling Media software provided with your Slingbox or other Sling
Media software. Your use of any such software will be governed by the terms and conditions
of any end user license agreement accompanying such software or agreed to when you set up
an account with Sling Media. For any applicable software warranty, please refer to the end
user license agreement governing the use of that software. This warranty is valid only in the
United States and Canada.
How Long Does the Coverage Last? If your Slingbox hardware product was purchased from
an authorized reseller or directly from Sling Media, your Slingbox hardware product is
warranted to be free of defects in materials and workmanship for one (1) year from the
original date of purchase. If you are leasing your Slingbox from an authorized Sling Media
partner or from Sling Media directly, your Slingbox hardware product is warranted for one (1)
year from the date your lease began, unless a different period is specified in your lease
agreement or other agreement pursuant to which you obtain your Slingbox hardware product.
What will Sling Media Do? If your Slingbox hardware product is defective and the defect is
covered by this warranty, Sling Media will repair or replace it with the same product, or
another product with similar features. Any replacement product may be from refurbished
stock. Where a replacement product is offered, the warranty will continue from the date of
original purchase or lease.
How Do You Get Warranty Service?
Returns:
1. Please contact the Sling Media technical support team at 1-877-GO-SLING to verify
eligibility.
2. If the Sling Media technical support agent determines that you should return your Slingbox
hardware product, that technical support agent will provide you with a Return Material
Authorization (RMA) number and the address of the Sling Media Returns Center. Returns
sent to the Sling Media Returns Center or to the corporate offices without an RMA number
will be rejected.
3. Returned products must be packed properly to prevent damage.

Summary of content (28 pages)