Datasheet

Eaton Distributed Services
Quick guide
Through its extensive channel network
Eaton offers a range of warranties and
service extensions for plug-and-play and
hardwired UPSs up to 200kVA power range.
The different options available mean you
can choose the most benecial method
to safeguard your equipment performance
and reliability.
Extended Warranties for new UPS/ePDU
Services for running UPS/ePDU
www.eaton.eu/upsservice
Register/activate your service product: www.eaton.eu/registration
Warranty 5
Warranty+
Battery+
Extend
This service provides customers with a higher service level compared to a
standard warranty for 3 years:
• 1 on-site intervention (in case of breakdown) during the rst 2 years,
simply by contacting the call centre in your country
• 1 maintenance visit in the last year
• Technical updates
• A professional, customised helpline at your service
• Emergency response (travel to site within 8 hours)
Eaton Extended Warranties can be bought only during standard warranty
or extended warranty period.
Warranty Advance
This service provides the correct
batteries for your UPS:
• Up to 3 KVA
• High-speed efficient service
regardless of site location
• Standard replacement of
old batteries
• Installation instructions for
new batteries
• Safety instructions concerning
handling of the batteries
This service gives peace of mind for
one additional year after warranty
period expiration:
• UPS/ePDU standard exchange
on site
• Professional helpline
• Fast and efcient service
wherever you are located
• Covers electronic parts
and batteries
This service extends the standard
warranty of your Eaton UPS/ePDU
for 3 years. (Standard warranty is
12 or 24 months depending on
the model):
• During this period, the product is
covered by a standard exchange
• Shipping costs covered by Eaton
• Professional helpline
• This offer covers both electronic
parts and batteries
This service extends the standard
warranty to a total of 5 years. (Standard
warranty is 12 or 24 months depending
on the model):
• During this period, the product
is covered by a standard
exchange
• Shipping costs covered by Eaton
• This offer covers both
electronic parts and batteries
• Professional helpline
Intervention
This distributed service provides
an Eaton technician for UPS
commissioning or a preventive
maintenance visit:
• Professional helpline
to offer support and book
intervention dates
• Intervention service can be
bought from Eaton resellers
at any time during the life of
your UPS
• This offer is not intended to
be used as a repair service
in case of UPS failure
Easy Battery+
This is a service product which
is offering Eaton nal customers a
complete batteries tray to exchange
their batteries. The whole batteries
exchange process will be therefore
much quicker and safer than
swapping batteries one by one.