LabelWriter® 550 LabelWriter® 550 Turbo LabelWriter® 5XL User Guide
Copyright © 2020 Newell Office Brands All rights reserved. Rev: 1/21 No part of this document or the software may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Newell Office Brands. Trademarks DYMO and LabelWriter are registered marks in the US and other countries. All other trademarks are the property of their respective holders. Hereby, [NWL Belgium Services b.v.b.a.
Contents 4 4 About Your New Label Printer Registering Your Product 4 6 6 7 7 Getting to Know the Label Printer Power Label Feed buttons Label Release Lever Label Guide 7 About Labels 8 8 Designing and Printing Labels System Requirements 9 9 9 9 11 11 11 12 Getting Started Installing the Software Connecting the Power Loading Labels Connecting the Printer to your Computer Connecting the Printer Directly to your Computer Connecting the Printer to a Local Area Network Setting a Static IP Address 13 C
About Your New Label Printer Congratulations on purchasing a DYMO LabelWriter® label printer. Your LabelWriter printer will give you years of reliable label printing. We encourage you to take a few minutes to review how to use and care for your printer. This user guide provides information about the following LabelWriter models: LabelWriter® 550 LabelWriter® 550 Turbo LabelWriter® 5XL Visit www.dymo.com for information about obtaining labels and accessories for your label printer.
LabelWriter 550 and 550 Turbo 1 2 12 14 13 (LabelWriter 550 Turbo) 3 11 10 4 9 5 5 6 7 8 (LabelWriter 550 Turbo) 1 Cover 6 USB status light 11 Label guide 2 Label roll 7 Power (On/Off) Printer status light 12 Power port 3 Label spool 8 LAN status light (LabelWriter 550 Turbo) 13 LAN port (LabelWriter 550 Turbo) 4 Label release lever 9 Label forward feed 14 USB port 5 Label reverse feed 10 Label exit slot and tear bar DYMO LabelWriter 550 User Guide
LabelWriter 5XL 1 2 12 13 14 3 11 10 4 9 5 6 7 8 1 Cover 6 USB status light 11 Label guide 2 Label roll 7 Power (On/Off) Printer status light 12 Power port 3 Label spool 8 LAN status light 13 LAN port 4 Label release lever 9 Label forward feed 14 USB port 5 Label reverse feed 10 Label exit slot and tear bar Power The power button turns the label printer power on and off.
Label Release Lever The label release lever releases the pressure of the print head from the labels so that the labels can be easily removed from the label exit slot. Label Guide The label guide is important for narrower labels such as address labels and other specialty labels. The label guide helps keeps the labels aligned properly against the left edge of the label slot so the labels will feed properly. About Labels The LabelWriter 550 series of printers work only with Authentic DYMO LW Labels.
DYMO’s warranty does not cover malfunction or damage that may be caused by the use of labels other than Authentic DYMO Labels. Because DYMO LabelWriter printers use thermal printing technology, you must use specially designed and manufactured labels. The thermal coatings used on labels other than DYMObranded labels may not be compatible and may provide unsatisfactory printing or cause the printer to malfunction.
Getting Started Follow the instructions in this section to set up your label printer to print from your computer. To get started you will: 1 Download and install DYMO Connect for Desktop software. 2 Connect the power. 3 Load a label roll. 4 Connect the printer to your computer. Installing the Software Do not connect the printer to your computer until after the software installation is complete. DYMO Connect for Desktop software must be installed before connecting the printer to your computer.
Important! In order for the labels to feed properly during printing, pay attention to the following when loading labels onto the spool and into the printer: Make sure the power is turned on. The label spool guide must be pushed flush against the label roll, with no gap. The labels must be loaded with the left edge of the label inserted against the left edge of the label exit slot.
Connecting the Printer to your Computer All three printer models can connect to your computer with the USB cable supplied. The LabelWriter 550 Turbo and LabelWriter 5XL can also be connected to a local area network (LAN) with an ethernet cable. Connecting the Printer Directly to your Computer You can connect the printer directly to your computer using a USB cable. Use only a DYMO USB cable with part number 1997364, available from Customer Support if you do not already have one.
Setting a Static IP Address By default, the printer will be assigned an IP address dynamically. To assign a static IP address 1 Connect the printer through USB. 2 Open the Printer Status page for this printer in DYMO Connect for Desktop. 3 Select Configure network. 4 Set the IP type to Static and complete the required fields.
Caring for Your Printer The LabelWriter printer is designed to give you long and trouble-free service, while requiring very little maintenance. You will get the best possible performance from your LabelWriter printer if you follow the setup instructions that appear in Getting Started on page 10, and the cleaning procedures described in this section. To keep your LabelWriter printer working properly, you should clean it from time to time.
Safety Precautions Read and understand all of the precautions listed below. Follow all warnings and instructions marked on the product. General Dispose of plastic bags correctly and keep away from babies and children. Place the product on a flat, stable surface. Always use the product as instructed in this user guide. Unplug the power cord immediately if you notice any abnormal odor, heat, smoke, discoloration, deformation or anything unusual while using the product.
Labels Use only authentic DYMO labels. The product’s warranty does not cover any malfunction or damage caused by the use of third-party labels. Apply labels only to a clean, dry surface at room temperature. Do not expose label rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a cool, dark place.
Getting Help Your LabelWriter printer should offer years of trouble-free printing with very little maintenance. However, in the event that you encounter a problem, this chapter offers suggestions for resolving problems that can occur when using the printer. If you are unable to solve a problem, this chapter also describes how to contact DYMO Customer Support. This section provides information on how to detect and correct problems you might encounter while using your LabelWriter printer.
Printer is Not Showing Up in the Printer List Make sure DYMO Connect for Desktop software is installed BEFORE connecting the printer. For LAN connections, DYMO Connect for Desktop must be installed on each computer that will print to the LabelWriter printer. For locations using both Ethernet and a wireless network, make sure the router is set to forward traffic between wired and wireless networks.
To clear labels that have become jammed in the printer 1 Tear off any labels that have already fed through the printer. 2 Press the label release lever forward and gently pull the jammed label out of the label exit slot. Press label release forward Printer Does Not Print or Stops Printing If your printer does not print or stops printing while in use, follow the steps below to track down the problem. 1 Make sure the printer is still getting power and that the power cable has not been disconnected.
2 Once the self-test begins, release both buttons. 3 To stop the self-test, press and release the power button. If you are still having problems after checking the above items, contact Customer Support. See Obtaining Customer Support on page 19. Obtaining Customer Support If you experience problems with the setup or use of your printer, carefully read this user guide to make sure you have not missed something that is covered in the documentation.
Technical and Environmental Information This chapter contains technical and certification information for the LabelWriter printers. Technical Specifications LabelWriter 550 LabelWriter 550 Turbo LabelWriter 5XL Print Method Direct Thermal Print Resolution 300 dpi Maximum Print Width 2.25 in (56 mm) 4.16 in (105.73 mm) Maximum Media Width 2.44 in (62 mm) 4.53 in (115 mm) USB Interface USB 2.0 Full speed Printer Class Device USB Connector Type USB 2.
Environmental Information The equipment that you have bought requires the extraction and use of natural resources for its production. It may contain substances that are hazardous to health and the environment. In order to avoid the dissemination of those substances in our environment, and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems.
