Installation Instructions

Smart Meter Usage

Gateway

Congratulations

on taking a more active role

in your energy usage.

The Smart Meter Usage Gateway bridges your smart meter

to the Duke Energy mobile app so you can view real-time

energy usage in three-second intervals. Let’s get started.

Included:

Power Adapter Ethernet Cable

A Simple Guide to Setup and Connectivity

Gateway

Safety Precautions

Below are a few safety precautions for preventing injury when making

connections. In most cases, users can use a standard cable for connection.

Power

This product is intended to be supplied by a power supply that is UL certied or

dc source suitable for use at minimum Tma 50 degrees Celsius whose output

meets SELV or ES1, LPS or PS2 and is rated 5Vdc, 3A min.

RTC Battery

CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.

REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED

BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE

MANUFACTURER’S INSTRUCTIONS.

Warning!

Always disconnect the power adapter from the chassis before manual handling.

Do not connect the chassis while the system power is on. A sudden rush of

power can damage sensitive electronic components. Only experienced electronics

personnel should open the chassis.

FCC Compliance: Please visit

duke-energy.com/SmartMeterFCC

or scan the QR Code.

200653-smua-installation-instructions-update-final.indd 1200653-smua-installation-instructions-update-final.indd 1 3/4/20 10:52 AM3/4/20 10:52 AM

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Congratulations on taking a more active role in your energy usage. The Smart Meter Usage Gateway bridges your smart meter to the Duke Energy mobile app so you can view real-time energy usage in three-second intervals. Let’s get started. Included: Safety Precautions Below are a few safety precautions for preventing injury when making connections. In most cases, users can use a standard cable for connection.
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Setup Guide Troubleshooting If you’re having trouble pairing your Gateway through the app, try checking the following items: Gateway Your internet service needs to be active You must have working internet service for your Gateway to work. Router Check your connections Check ethernet cable and power adapter to ensure they are connected properly and sercurely. USB 1. Launch the Duke Energy mobile app and go to: Menu > Energy Usage > Add a Gateway. 2.
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