SECTION 7 MAINTAINING YOUR X10GX PAGE 101 Figure 62. Available Programmable Button Options Additional Capabilities P1, P2 and P3 generate scan codes for F13, F14 and F15. Pressing the Fn button and then P1, P2 or P3 generates scan codes for Shift+F13, Shift+F14 and Shift+F15. These button presses or button combinations can be re-mapped to do such tasks as start an application, switch applications or perform other functions dictated by the application software.
SECTION 7 MAINTAINING YOUR X10GX PAGE 102 Configuration Dialog Window Installed Options The Configuration Dialog Window provides visual confirmation of those wireless radio and display options that are installed in your X10gx. For those options that are installed and available, the associated icons and text will appear in dark contrast. If an option is not installed or available, the icon and text will be grayed out. Figure 63.
SECTION 7 MAINTAINING YOUR X10GX PAGE 103 Battery Monitor Dialog Window The Battery Monitor window is shown in Figure 63. This window provides information about: • • • • • Each battery’s current charge level Whether or not the battery is charging or discharging Its estimated remaining operating time The estimated time to reach the next charge level The estimated time to reach a full charge. Figure 64.
SECTION 7 MAINTAINING YOUR X10GX PAGE 104 Battery 1 and 2 Information Buttons Click on the Battery 1 Details or Battery 2 Details button (Figure 63) to open a Battery Information window (example shown in Figure 64). Readings such as percentage of charge, present capacity, remaining capacity and charge cycle count are updated in real time on this page. If the battery needs conditioning, a message will appear at the bottom of the page indicating that a conditioning is necessary. Figure 65.
SECTION 7 MAINTAINING YOUR X10GX PAGE 105 Charger Settings Button Click on the Charger Settings button (Figure 63) to open the Charger Control Settings window, as shown in Figure 65. From this window, you can decide what charging policy the system will use when two batteries are installed. Click on Charge Both to charge both batteries at the same time or Charge Lowest First to charge the battery with the lowest charge first. The default setting is “Charge both”. Figure 66.
SECTION 7 MAINTAINING YOUR X10GX PAGE 106 Screen Mode Setup Dialog Window This window is currently not available.
SECTION 7 MAINTAINING YOUR X10GX PAGE 107 Diagnostics Dialog Window The Diagnostics dialog displays three critical internal temperatures of the processor and one for each battery. Maximum and Minimum Operating Temperatures The maximum and minimum operating temperatures of the X10gx are: • Processor and mainboard: -20°C min, +60°C max • Battery: -10ºC min, +50ºC max Figure 67. ARMORUtils Diagnostics Dialog Event Recording This function is currently not available.
SECTION 7 MAINTAINING YOUR X10GX PAGE 108 The About window (Figure 67) displays the current version and release date of the ArmorUtils software. It also provides a contact telephone number for the DRS Tactical Systems Technical Support call center and the internet address to the ARMOR website where you can log on to access support information. Figure 68.
SECTION 7 MAINTAINING YOUR X10GX PAGE 109 Windows Utilities NOTE Utilities may vary depending on the your version of Windows. Pen and Touch Utility The Pen and Touch utility provides settings that effect how the pen works for both the active pen screen and the touch screen. To open this utility, select Start à Control Panel à Hardware and Sound à Pen and Touch. The Pen and Touch utility opens, as shown in Figure 68.
SECTION 7 MAINTAINING YOUR X10GX PAGE 110 Figure 69. Pen and Touch Utility – Pen Options Tab Pen Buttons Panel Use the Pen button as a right-click equivalent option – This option is overridden by the pen button options in the Pen tab of the Pen Tablet Properties utility, regardless of whether it is checked or not. Use the top of the pen to erase ink option – The erase function is not supported in the X10gx from any utility option.
SECTION 7 MAINTAINING YOUR X10GX PAGE 111 Figure 70.
SECTION 7 MAINTAINING YOUR X10GX PAGE 112 Handwriting Tab The Handwriting tab provides settings that are applicable to both the pen and touch screens. The options on this tab allow you to enable or disable the automatic handwriting learning feature. Click on the “Learn about handwriting personalization link at the bottom of the window for information about automatic learning and how to train your tablet to recognize your personal handwriting style. Figure 71.
SECTION 7 MAINTAINING YOUR X10GX PAGE 113 Touch Tab The Touch tab provides settings that are applicable to the touch screen only. The options on this tab affect how the pen, or your finger, interacts with the touch screen. NOTE You must have the “Use your finger as an input device” option checked to use either your finger or the pen on the touch screen. If you are in Dual Mode, you can still use the active pen, but the touch screen will be disabled.
SECTION 7 MAINTAINING YOUR X10GX PAGE 114 Touch Actions Highlight a touch action and click on the Settings button to open an adjustment window. Touch Pointer Select this option to place a cursor at the touch point. A virtual mouse image will also appear next to the cursor, as shown in Figure 72 . You can then click on the left or right mouse button to produce the appropriate mouse action.
SECTION 7 MAINTAINING YOUR X10GX PAGE 115 Tablet PC Settings Utility If you have a second display with a touch or pen screen, you can use this tab to calibrate or change the screen orientation. Display Tab Display Options Click on the Display options down arrow and highlight the display you want to configure. Configure Click on the Setup button and choose Pen input or Touch input, depending on the type of display. Use the Calibrate button to calibrate either a pen or touch screen.
SECTION 7 MAINTAINING YOUR X10GX PAGE 116 Other Tab This tab allows you to change where an on-screen menu appear when you activate the pen or touch displays so that your hand does not block your view of the menu. For example, if you are left-handed, check the Left-handed option to have the menus appear to the right of the cursor. Figure 75.
SECTION 7 MAINTAINING YOUR X10GX PAGE 117 Pen Tablet Properties Utility The following paragraphs briefly describe the purpose and actions of the Pen Tablet Properties utility. To open the Pen Tablet Properties window, select Start à Control Panel à Hardware and Sound and click on the Pen Tablet Properties icon to open the Pen Tablet Properties window shown in Figure 75. Pen Tab The Pen tab is displayed by default when the Pen Tablet Properties window opens (Figure 75 ).
SECTION 7 MAINTAINING YOUR X10GX PAGE 118 Figure 76 and Figure 77 highlight those functions and options that are supported by your ARMOR X10gx pen. NOTE Options not supported by the X10gx pen are grayed out in Figure 76 and Figure 77 for illustration purposes only. They are not grayed out on the actual application screen image. Figure 77.
SECTION 7 MAINTAINING YOUR X10GX PAGE 119 Side Button Menu Options The side button can be set to perform different functions that are selected from the pull down menu shown in Figure 77. The default function is “Right Click”. Only the lower button menu is used with the X10gx pen. Refer to Explanation of Side Button Options in the Appendix for a description of each menu option. NOTE Some side switch settings may work differently in some software applications. Figure 78.
SECTION 7 MAINTAINING YOUR X10GX PAGE 120 Advanced Button Click on the Advanced button to open the Advanced Settings window, as shown in Figure 78. The two options in this window allow you to set the way the side switch will be used to perform a right click action. Click & Tap is the default action. Figure 79.
SECTION 7 MAINTAINING YOUR X10GX PAGE 121 Pop-up Menu Tab The Pop-up Menu tab is shown in Figure 79. This tab allows you to add additional functionality to the side button. These functions will be displayed in a pop-up menu when the side button is pressed while in an application or working on the desktop. If only one function has been selected, only that function will be available.
SECTION 7 MAINTAINING YOUR X10GX PAGE 122 Click on the down arrow in the Add field to open a list of available functions then select and configure the desired function. Those functions that are selected will appear in the Pop-up Items panel to the right of the Add field. Click on the Remove button to delete a function. When you are using the pen in an application or on the desktop and you press the side button, a small menu is displayed with the options you have configured. OPTIONS MENU Figure 81.
SECTION 7 MAINTAINING YOUR X10GX PAGE 123 Calibrate Tab The Calibrate tab is shown in Figure 81. Click on the Calibrate button to access the screen calibration routine. Follow the on-screen instructions. Figure 82.
SECTION 7 MAINTAINING YOUR X10GX PAGE 124 Tablet and Pen Settings Utility (Windows XP Only) Windows XP Tablet lets you customize the tablet and the pen settings to suit the way you work with an active pen. To open the Tablet and Pen Settings window, select Start à Control Panel à Tablet and Pen Settings. Refer to the Windows Help resources for instructions on using these settings. Settings Tab The Settings tab is shown in Figure 82.
SECTION 7 MAINTAINING YOUR X10GX PAGE 125 Display Tab The Display tab is shown in Figure 83. With this tab, you can preset the primary and secondary screen orientations. The Screen Brightness settings are not available from this window. To adjust the screen brightness, refer to Display Management. Figure 84.
SECTION 7 MAINTAINING YOUR X10GX PAGE 126 Pen Options Tab The Pen Options tab is shown in Figure 84. Use this tab to adjust pen settings such as doubleclick, right-click, hover, and launch Input Panel. Figure 85.
SECTION 7 MAINTAINING YOUR X10GX PAGE 127 Touch Settings Utility (Windows XP Only) The Touch Settings window is shown in Figure 85. This window provides options to enable or disable the touch screen, hide the cursor, enable a touch sound and access the screen calibration routine. Figure 86.
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SECTION 7 6 TROUBLESHOOTING PAGE 129 Troubleshooting This section addresses only those problems that can be corrected by replacing a removable component such as a hard drive or battery, by replacing or reseating an external cable, or by changing a configuration setting. Any other failure will require the tablet be returned to DRS Tactical Systems.
SECTION 7 TROUBLESHOOTING SYMPTOM PROBLEM AREA ACTION Pen does not rightclick when held against the screen. Display 1. Select Start à Control Panel à Hardware and Sound à Pen and Touch. PAGE 130 FLOWCHART 2. Highlight the Press and hold option in the Pen Actions panel and click on Settings. 3. Ensure the Enable press and hold for right clicking option is checked. 4. If problem is not fixed, replace pen. Pen does not right click when side button is pressed (default setting). Display 1.
SECTION 7 TROUBLESHOOTING SYMPTOM PROBLEM AREA ACTION Screen rolls, flashes, and then tablet freezes up. Run 1. Remove both batteries and connect AC adapter. PAGE 131 FLOWCHART 2. Reboot the tablet. 3. If tablet works normally, reinstall one battery at a time and reboot until problem reoccurs. 4. Replace one or both batteries as applicable. Tablet shuts down on its own. 1. Start à Control Panel à Power Options and check if the computer has a shut down setting to save power. Run 2.
SECTION 7 TROUBLESHOOTING PAGE 132 Troubleshooting Flowcharts TS-01 Tablet will not power up Start 1. Remove both batteries and connect tablet to docking station or connect AC adapter. 2. Attempt to power up. Does tablet power up? Yes Replace batteries. No Exit Send tablet in for repair.
SECTION 7 TROUBLESHOOTING PAGE 133 TS-02 Tablet will not start boot process. Power is ok Start Is tablet docked? Yes Undock tablet and attempt to boot up. Did tablet boot up? Yes Send tablet in for repair. No 1. Remove both batteries and connect tablet to docking station or connect DC power supply. 2. Attempt to boot up. Does tablet boot up? No Yes Replace batteries. No Temporarily replace HD with another HD. Does tablet boot up? Yes Re-image HDD. No Send tablet in for repair.
SECTION 7 TROUBLESHOOTING PAGE 134 TS-03 Tablet will not boot into Windows Start Does boot process halt at white flashing cursor? Yes Verify correct boot device in BIOS. No Does tablet boot to blue screen or does screen go black? Does tablet boot up? Yes Exit No Yes Temporarily replace HD with another HD. No Send tablet in for repair. Does tablet boot up? Yes Re-image or replace HDD. No Send tablet in for repair.
SECTION 7 TROUBLESHOOTING PAGE 135 TS-04 Tablet will not recognize a battery Start Recharge/ replace the battery. Does tablet recognize battery? Yes Flash the bios No Does tablet recognize battery? Flash H8 No Does tablet recognize battery? Re-image/ replace the hard drive. Exit Yes Yes Yes No Does tablet recognize battery? No Send tablet in for repair.
SECTION 7 TROUBLESHOOTING PAGE 136 TS-05 Tablet is locked up Start 1. Shut down tablet. 2. Disconnect external power. 3. Remove both batteries and allow tablet to sit unpowered for 5 minutes. 4. Re-insert batteries and/or connect external power. 5. Reboot tablet. Does tablet Lock up? No Yes Re-image/ replace HD. Does tablet Lock up? No Exit Yes Send tablet in for repair.
SECTION 7 TROUBLESHOOTING PAGE 137 TS-06 Cannot connect to wireless network Start Shut down and reboot the tablet. Does tablet Connect to network? Yes Exit Yes No Click on Start à Control Panel à Network and Sharing Center. Is a red “X” present on a connection icon? No Open ARMORUtils and click on the Wireless Setup option. Yes No 1. Click on Troubleshoot Problems. 2. Select Network Adapter. 3. Click on Next. 4. Select the network adapter to troubleshoot 5. Follow the on-screen instructions.
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SECTION 7 7 TROUBLESHOOTING PAGE 139 Maintaining Your ARMOR X10gx Replacing the Solid-State Drive (SSD) The SSD is located in the Flexspace compartment in the back of the tablet (see Figure 5). Follow the procedure in Table 15 to remove and replace the drive. NOTE The SSD should only be removed or installed by a qualified technician in a controlled environment. Table 15. Remove and Replace the Solid-State Drive STEP 1. 2. 3. ACTION Power down the tablet and disconnect any external power.
SECTION 7 TROUBLESHOOTING PAGE 140 Removing and Replacing the Batteries CAUTION! Only one battery at a time can be removed and replaced during operation without causing loss of data or system shutdown. Connect external power first before removing both batteries. NOTE If your X10gx has only one battery, install it in the Primary Battery compartment (see Figure 86). Table 16. Remove and Replace a Battery STEP ACTION 1.
SECTION 7 TROUBLESHOOTING PAGE 141 BATTERY #1 LATCH Figure 87. Battery Positioned for Insertion STEP ACTION 5. Slide the latch up until the button pops out. The battery is now locked in place.
SECTION 7 TROUBLESHOOTING PAGE 142 Installing a SIM Card The socket for the SIM card is located in the Flexspace compartment underneath the SSD. Follow the procedure in Table 17 to access the Flexspace compartment and install the SIM card. NOTE This procedure should only be performed by a qualified technician in a controlled environment. CAUTION! Circuit boards containing electrostatic discharge (ESD) sensitive devices are exposed in this compartment.
SECTION 7 TROUBLESHOOTING HARD DRIVE PAGE 143 SIM CARD SOCKET Figure 88. Hard Drive Compartment STEP ACTION Place a fingertip in the notch on the left 14. side of the cover and slide the cover to the right until you feel an indent, then lift up. Insert the SIM card with the corner notch 15. to the lower left. Gently press the cover down and slide to 16. the left to lock in place. Install the compartment cover with 12 17. Philips screws and replace the 12 rubber screw covers.
SECTION 7 TROUBLESHOOTING PAGE 144 Reinstall the batteries and reconnect 18. external power if desired. Removing and Replacing a Memory Module Two 2 GB memory modules are located in a sealed compartment at the lower left rear corner of the tablet, as indicated in Figure 5. Follow the procedure in Table 18 to replace a module. NOTE This procedure should only be performed by a qualified technician in a controlled environment.
SECTION 7 STEP 3. TROUBLESHOOTING ACTION PAGE 145 condition or indication Spread the two spring clips securing the top module and lift at the outer edge, as indicated. The module will swing up to a 45° angle, as shown in Figure 89. NOTE A small piece of cushioning tape is sandwiched between the two modules and may make the top module appear to be stuck. Pry up at the edges to release the module from the tape. 4. Remove the module and replace it with a new one.
SECTION 7 TROUBLESHOOTING PAGE 146 Figure 90.
SECTION 7 TROUBLESHOOTING PAGE 147 Changing the BIOS Settings Occasionally, as a result of errors in system operation, added options, or upgrades, a setting in the BIOS may need to be changed or returned to its default value. Follow the procedure in Table 19 to access the BIOS setup utility and verify settings or make changes. Contact DRS Technical Support for the current default BIOS settings for your ARMOR X10gx.
SECTION 7 TROUBLESHOOTING 5. Click again on the bracketed setting to change that option’s setting. Click repeatedly to cycle through a list of available settings. 6. Select the Exit Submenu tab at the top of the screen. 7. When all changes have been made, select the Exit tab to open a list of exit options. 8. Click on the desired option to select it, then click it again to implement the option and exit the Setup Utility.
SECTION 7 TROUBLESHOOTING PAGE 149 Table 20.
SECTION 7 TROUBLESHOOTING PAGE 150 Returning the BIOS to its Default Settings When your X10gx was shipped to you, the BIOS settings were set to a “default” state for your particular configuration. Follow the procedure in Table 21 to return the BIOS to it’s default state. NOTE Defaulting the BIOS will change the brightness control to the “Automatic” adjustment mode. To change the adjustment to manual, open the Backlight Setup in ARMORUtils and select Manual mode. Table 21.
SECTION 7 TROUBLESHOOTING PAGE 151 NOTE You can navigate in the BIOS Setup Utility with the active pen that came with your X10gx. However, the touch screen is not functional. You can also attach a keyboard and mouse to navigate through the screens. Table 22. Disabling the Power Switching Function STEP ACTION CONDITION OR INDICATION 1. Start the computer and as soon as the DRS logo appears tap on the screen until you hear a beep, or hit F2 if using an external keyboard. 2. Select the Advanced tab.
SECTION 7 TROUBLESHOOTING PAGE 152 Caring For the Display Screen The following tips will help you keep your display clean and healthy: CAUTION! Use only canned compressed air to clean your screen. Do not use an air compressor. Damage to the screen surface could result. CAUTION! Do not attempt to remove stuck particles with a fingernail or other hard object as this can permanently damage the touch screen surface.
SECTION 7 TROUBLESHOOTING PAGE 153 Monitoring the Health of Your ARMOR X10gx The X10gx may be subjected to extreme temperature variations that can affect the internal operating temperature of the tablet. So long as these internal temperatures remain within the operating design parameters (-20°C to +60°C), the tablet should not experience any loss of functionality. If you are experiencing problems and suspect that they are temperature related, you can monitor the internal temperature of the X10gx.
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SECTION 8 8 DISPLAY MANAGEMENT PAGE 155 Display Management Adjusting the Screen Brightness The brightness of an LCD display is controlled by adjusting the backlight intensity level. The backlight level for the X10gx can be controlled either manually or automatically. Manual Brightness Adjustment Your ARMOR X10gx Tablet Computer is pre-set for manual adjustment of screen brightness.
SECTION 8 DISPLAY MANAGEMENT PAGE 156 Automatic Adjustment Open the Backlight Setup dialog in ARMORUtils and click on the Automatic button. The backlight level will now be controlled by the ALS. If the surrounding light decreases, the brightness will also decreases proportionally; if the surrounding light increases, the brightness will increase. NOTE You must keep the ALS uncovered to allow proper automatic brightness adjustment.
SECTION 8 DISPLAY MANAGEMENT PAGE 157 Calibrating the Display in Windows 7 You can access both touch screen and pen screen calibration routines using ARMORUtils or using the Tablet PC Settings utility in Control Panel. Using ARMORUtils This capability is not currently available. Using the Tablet PC Settings Utility in Control Panel Table 23. Calibrate the Display Using the Tablet PC Settings Utility STEP 1.
SECTION 8 DISPLAY MANAGEMENT PAGE 158 2. If you have a second pen or touch screen display connected, be sure the display you want to calibrate is selected in the Display field. 3. If you are not having problems with The Calibrate Pen or Touch Input screen calibration and want to do a Screens window opens, as shown below: quick 4-point calibration, click on the Calibrate button. Otherwise, go to Step 5. 4. Choose the type of screen to calibrate and follow the on-screen instructions.
SECTION 8 DISPLAY MANAGEMENT PAGE 159 7. Click on Calibrate and select the NOTE: A shield symbol next to the screen you want to calibrate. screen type (shown below) indicates the calibration data has been reset and is not calibrated; a green arrow indicates that the screen is calibrated. 8. Follow the on-screen instructions.
SECTION 8 DISPLAY MANAGEMENT PAGE 160 Calibrating the Display in Windows XP You can access both screen calibration routines through ARMORUtils or access the pen screen calibration through the Pen Tablet Properties utility and the touch screen calibration through the Touch Settings utility in Control Panel. Using ARMORUtils This capability is not currently available. Using the Pen Tablet Properties Utility (Pen Screen Only) The pen screen should be calibrated using the procedure in Table 24. Table 24.
SECTION 8 DISPLAY MANAGEMENT 2. Click on the Calibrate tab. 3. If you have a second pen or touch screen display connected, be sure the display you want to calibrate is selected in the Monitor field. 4. Click on the Calibrate button and follow the on-screen instructions.
SECTION 8 DISPLAY MANAGEMENT PAGE 162 Using the Touch Settings Utility (Windows XP) Calibrate the touch screen using the procedure in Table 25. Table 25. Calibrate the Touch Screen Using the Touch Settings Utility STEP ACTION CONDITION OR INDICATION 1. Select Start à Control Panel à The Touch Settings dialog window opens, Hardware and Sound à Touch as shown in Figure 94. Settings. 2. Click on the Calibrate button and follow the on-screen instructions. Figure 95.
SECTION 8 DISPLAY MANAGEMENT PAGE 163 Rotating the Screen The ARMOR X10gx supports the Windows function of rotating the screen between Landscape and Portrait layout mode. In landscape mode (default orientation), the long axis of the screen is along the top and bottom of the display. In portrait mode, you turn the tablet 90° and the long axis of the screen is along the left and right sides of the display.
SECTION 8 DISPLAY MANAGEMENT PAGE 164 Right-click anywhere on the desktop or click on the Intel Graphics icon in the icon tray and select Graphics Properties to open the Intel Graphics and Media Control Panel, as shown in Figure 96. Select the rotation angle and click OK. The Intel Graphics Control Panel in Windows XP has similar options. Figure 97.
SECTION 8 DISPLAY MANAGEMENT PAGE 165 Using a Keyboard “Hot Key” Combination Open the Intel Graphics and Media Control Panel and select Options and Support à Hot Key Manager. A list of pre-assigned (default) hot key combinations is displayed in the right panel, as shown in Figure 97. You can use these default combinations or specify a combination of your own. To use a hot key combination, open the Input Panel keyboard or connect a USB keyboard and enter the combination. Figure 98.
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SECTION 9 9 BATTERY MANAGEMENT PAGE 167 Battery Management The Lithium Ion batteries used in your ARMOR X10GX computer offer the best technology available today. These ‘Smart Batteries’ provide ARMOR X10GX users with the greatest power density and the most accurate “fuel gauge” possible. To achieve the best possible performance from your batteries, we recommend using and maintaining the batteries in accordance with the instructions provided in this section.
SECTION 9 BATTERY MANAGEMENT PAGE 168 Safety and Handling Considerations for Your Batteries Please use the following safety rules when handling and using lithium-Ion batteries. • • • • • • • • • • Do not expose the batteries to very high temperatures such as an open flame. Do not short circuit the battery contacts or reverse their polarity. Do not let children play with the batteries. Do not crush, dent or allow any deformation of the batteries.
SECTION 9 BATTERY MANAGEMENT PAGE 169 Fully Depleted Batteries CAUTION! Batteries that are allowed to discharge below the 3% charge level may not be recoverable and may have to be discarded. A lithium battery that is not installed in the X10gx will self discharge at the rate of about 0.3% per day or 3% every 10 days (faster in higher temperature conditions).
SECTION 9 BATTERY MANAGEMENT PAGE 170 Selecting How to Charge Your Batteries If you have two batteries installed, you can select if both will charge at the same time (simultaneous mode) or if the battery with the lowest charge will charge first (sequential mode). The default mode is simultaneous. Simultaneous Mode In simultaneous mode, both batteries will charge at the same time regardless of individual battery charge level.
SECTION 9 BATTERY MANAGEMENT PAGE 171 How to Tell When Batteries Have Finished Charging While the batteries are charging, the fuel gauge LEDs will light to indicate the current level of charge and the amber battery status LED will be on steady. When the batteries are fully charged, all five fuel gauge LEDs will be on steady and the battery status LED will be off.
SECTION 9 BATTERY MANAGEMENT PAGE 172 Low Battery Conditions Your ARMOR X10gx is designed to operate even when the battery charge is very low (<10% charge). When the total charge drops below 10% (low battery level), the bottom-most LED in the fuel gauge (20% indicator) will flash and a low battery alert message will be displayed, as shown in Figure 98. At this point, we recommend you change out the batteries or connect to external power. Figure 99.
SECTION 9 BATTERY MANAGEMENT PAGE 173 What to Do for Overly-Discharged Batteries The Armor Tablet X10gx has an internal Level 2 smart battery charger. One of the features of this charger is that it will attempt to recover a battery that has been too deeply discharged (3% or less). This is done by applying a trickle current of 80 milliamps for about 3 minutes. This process normally injects enough energy into the battery to allow normal re-charging to occur.
SECTION 9 BATTERY MANAGEMENT PAGE 174 Discharge/Recharge Cycles Lithium ion batteries do not need to be deeply discharged periodically to maintain capacity like other NiCad or other rechargeable batteries. In fact, deep discharges have a negative effect on the battery’s capacity and operating life. Each time a lithium ion battery is deeply discharged (< 30%) and then recharged (either during normal operation or conditioning), the system records the event as a “cycle.
SECTION 9 BATTERY MANAGEMENT PAGE 175 Table 28. Conditioning a Battery STEP 1. 2. 3. 4. 5. ACTION CONDITION OR INDICATION Connect external power. Open the Battery and Charger Monitor page in ARMORUtils and Click on the Conditioning Menu button. The Battery Conditioning window opens, as shown in Figure 99. Select Bay 1 Only, Bay 2 Only or All Bays Click on Start Cycle. To terminate the conditioning process at any time, click on Terminate Cycle. Figure 100.
SECTION 9 BATTERY MANAGEMENT PAGE 176 How to Optimize Battery Operating Time The total operating time for your ARMOR X10gx is approximately 4 hours with two batteries installed or 2.5 hours with a single battery. However, this is dependent on a variety of factors including temperature, backlight setting and computer usage. You can help ensure the maximum performance of your batteries by optimizing your computer’s power management features.
SECTION 9 BATTERY MANAGEMENT PAGE 177 Open the ARMORUtils Battery Monitor Page Double-click on the ARMORUtils icon on the desktop and select the Battery Monitor button to open the Battery and Charger Monitor page, as shown in Figure 101. Figure 102. ARMORUtils Battery Monitor Page When to Replace a Battery Battery life is affected by the age of the battery, its operating temperature and the number of discharge/charge cycles that it goes through over time.
SECTION 9 BATTERY MANAGEMENT PAGE 178 SHIPPING DATE Figure 103. ARMOR X10gx Battery Label Example Battery Warranty Your X10gx battery is warranted against all defects in material and workmanship for a period of 1 year from shipment from DRS. Because of the many variables associated with usage and aging, DRS is not responsible for battery capacity performance except as affected by factory defects or workmanship in the battery.
SECTION 9 BATTERY MANAGEMENT PAGE 179 How to Store Batteries When Not in Use The following storage tips will help you optimize the capacity and performance of your batteries. Short-Term Storage • If your X10gx will not be in use for 7-30 days, it is recommended that the batteries first be charged and then removed from the computer for short-term storage.
SECTION 9 BATTERY MANAGEMENT PAGE 180 • How to Store Batteries When Not in Use. • If possible, allow a battery to warm or cool to the temperature of your surroundings before installing it in the tablet. Disposing Of Your Batteries Lithium-ion batteries are fully recyclable and should not be simply thrown away. Please help protect our environment by turning in your defective batteries to an authorized recycler, or send them back to DRS.
SECTION 10 TECHNICAL SUPPORT Page 181 10 DRS Technical Support Before You Contact Us Please have your local technical personnel check for network or custom software problems before contacting DRS Technical Support with a problem. MODEL X10 TABLET COMPUTER Also, please read the Warranty Information to verify your warranty status How to Obtain Warranty Service Notice: DRS reserves the right to charge a No Fault Found (NFF) fee for any unit returned for repair that is found to be fully operational. 1.
SECTION 9 • BATTERY MANAGEMENT PAGE 182 A detailed description of the problem. 4. Prepare your Products for Shipment. • Use the original shipping container if possible to return your product. • Remove the batteries and package them separately. • If the original container is not available, wrap each item securely with bubble wrap or suitable cushioning material. • Enclose a copy of the RMA form. • Enclose a description of the problem and any special notes for the repair technician. 5.
SECTION 9 BATTERY MANAGEMENT or: PAGE 183 International – Markus Breuch Rathausstr. 10 53797 Lohmar, Germany ATTN: Silke Zaigler Once your product(s) are repaired or replaced under the terms specified in the warranty, DRS will return your product(s), with shipping pre-paid, to the address included with your RMA.
SECTION 9 BATTERY MANAGEMENT PAGE 184 If You Need Further Information Please call us, fax us, email us, or visit our website. Call us: In North America, call: (888) 872-1100 or (321) 309-0599 In the UK, call: 44-(0)-1252-730716 In Europe, call: 49-2246-915-99-77 Fax us: In North America: 321-725-0496 In the UK, fax: 44-(0)-1252-730522 In Germany, fax: 49-2246-915-99-78 Email us: For Support: In North America or UK: support@drs-ts.com In Europe: sales@drsarmor.
REAR MATTER ACRONYMS AND GLOSSARY Page 185 Ac ro n ym s ACRONYM AC BIOS CD-ROM CDMA CPU DC DVD EDGE EVDO GB GPRS GPS GSM HDD HSDPA I/O LCD LED OEM PC PCMCIA RAM SAS SD SIM card SmBus SODIMM SSHD SVGA TFT USB VAC VDC VGA WLAN WWAN XGA 9711-26020-0001 DEFINITION alternating current basic input/output system compact disk – read only memory code division multiple access central processing unit direct current digital video disk enhanced data rates for GSM evolution evolution data only/evolution data optimiz
REAR MATTER ACRONYMS AND GLOSSARY Page 186 Glo s s a ry TERM DEFINITION ambient temperature The temperature of the air surrounding an object fully depleted battery A lithium-ion battery that has discharged to a level of 3 % or below. fully charged battery A lithium-ion battery that has reached 100% of charge as indicated by a steady 100% LED on the Battery Gauge on the Control Panel.
REAR MATTER ACRONYMS AND GLOSSARY Page 187 Warranty Information DRS TACTICAL SYSTEMS, INC. LIMITED WARRANTY – HARDWARE ARMOR PRODUCTS General Information DRS Tactical Systems, Inc. (“DRS”) warrants for the duration of this warranty that the DRS ARMOR product(s) (“Product(s)”) produced by DRS will be free from defects in material and workmanship under normal use and service, subject to the terms and conditions set forth herein.
REAR MATTER ACRONYMS AND GLOSSARY Page 188 DRS is not responsible for and shall not be liable for transportation and insurance charges incurred in or damages resulting from transporting the Products, Accessories and/or Replacement Products to DRS for warranty service. DRS is not responsible for any third-party software created for use in the integration and/or operation of any Products, Accessories and/or Replacement Products whether or not such third party software was installed by DRS.
REAR MATTER APPENDIX PAGE 189 Ap p e n d ix Explanation of Pen Side Button Options 4th Click (Back) Duplicates a 4th mouse button click – usually the Back command in browser application. 5th Click (Forward) Duplicates a 5th mouse button click – usually the Forward command in browser application. Click Duplicates a left mouse button click. Click Lock Duplicates holding an object with the left mouse button; good for dragging objects or selecting text or groups of objects.
REAR MATTER Tablet PC Input Panel 9711-26020-0001 APPENDIX PAGE 190 Opens the Tablet PC input panel (only with versions of Windows that support Tablet PC).
REAR MATTER RECORD OF CHANGES PAGE 191 RECORD OF CHANGES Rev ECO # Description Of Change - 81874 Initial Release. A 81995 Pg. 63, 1st sentence – Changed “WLAN” to “WWAN”; Pg 185 – Changed item 3 to read: “If you prefer to use our online RMA service, please ask for a Username and Password.
DRS TACTICAL SYSTEMS, INC.
