Drobo 5N Getting Started Guide
Table of Contents Before You Begin ....................................................................................................................... 3 Product Features at a Glance ................................................................................................................... 3 Checking Box Contents ............................................................................................................................ 4 Checking System Requirements ..............................
Before You Begin Before you begin setting up your Drobo 5N, it’s a good idea to check system and hardware requirements. This section covers the following topics: Product Features at a Glance Checking Box Contents Checking System Requirements Checking the Hardware You Need Copyright, Safety and Limited Warranty Information Printing the Getting Started Guide (pdf) Product Features at a Glance For a quick overview of features of the Drobo 5N, refer to the following images.
Figure 2: Back of the Drobo 5N. Checking Box Contents Check your product’s box to ensure it contains all the components listed below. • Drobo 5N • 6' Ethernet cable • 6' power cord with power supply • Quick Start Guide (printed) • Safety and Warranty Guide Checking System Requirements Check to ensure your operating system and cable interface are supported with the Drobo 5N.
Operating Systems Supported Operating Systems supported for the Drobo 5N include: • OS X 10.7.x Lion • OS X 10.8.x Mountain Lion • Windows 7 (Service Pack 1 or later, 32-bit and 64-bit) • Windows 8 (32-bit and 64-bit) Notes: - For best performance and interoperability, ensure you are running the latest service packs for the appropriate Windows operating systems. - For the most current list of supported operating systems, check the specifications for your products online at www.drobo.
an mSATA SSD installed leaves all drive bays available for high-capacity hard disk drives (HDDs) so that you can get both high-capacity and accelerated performance out of your Drobo device. Using only SSDs in the main drive bays of your Drobo 5N provides the fastest performance when reading and writing data to and from your Drobo device. In summary, here are the recommended number and type of drives you can use with your Drobo 5N.
Determining Drive Space Requirements In order to protect your data from hard drive failure, your Drobo 5N requires more space than what you will use for your data, sometimes as much as double or more the amount of space. The best way to determine how much usable, protected storage space you will have available for your data, based on the number and capacity of your drives, is to use our Capacity Calculator at www.drobo.com/calculator.
Using Power Protection We recommend using the following power protection with your Drobo device: • An uninterruptible power supply (UPS), which protects against sudden losses in power • A power surge protector to protect against power surges Drobo 5N Getting Started Guide 8
Setting Up Your Drobo 5N Once you have unpacked your Drobo 5N from its box and ensured you meet all system and hardware requirements, it is time to set up your Drobo device for use. This can be done in just four easy steps! 1. Install Drobo Dashboard. 2. Install an mSATA SSD (optional). 2. Insert the drives. 3. Connect the cables and turn on the power. 4. Set the administrator username and password.
On a Mac, this screen appears as follows. In Windows, this screen appears as follows.
2. Click the Next (Windows) or Continue button (Mac), as appropriate. Note: If the Microsoft iSCSI Initiator window appears, click the Yes button. Follow the instructions to install the Microsoft iSCSI Initiator, clicking the Next button as needed. When finished, you are returned to the InstallShield Wizard to continue installation. 3. Follow the directions of the Installation Wizard, clicking the Next or Continue button after each page, as appropriate. 4.
In Windows, this screen appears as follows. Depending on your operating system, one of the following may result: • In the Mac, you will be prompted for your administrator password. Enter it and click the appropriate button. • In some Windows operating systems, a Windows Access Control dialog box appears, asking if you want to allow changes to your computer. Click the Allow or Yes button, as appropriate. Drobo Dashboard installs on your computer. 5.
Drobo 5N Getting Started Guide 13
Installing an mSATA SSD You can install an mSATA SSD into your Drobo 5N. Doing so provides accelerated performance when reading data from your Drobo 5N. For more information on drive requirements, see Selecting Drives. It is best to install the mSATA SSD before inserting drives into the Drobo 5N's drive bays. Important Notes: - The mSATA SSD is not part of your Drobo device's disk pack, so you can add or remove it at any time. - Your Drobo device must be powered off and unplugged before installation.
Inserting the Drives After installing Drobo Dashboard and, if needed, installing an mSATA SSD, you are ready to insert drives into your Drobo 5N. For more information on drive requirements, see Selecting Drives. Warning! Any pre-existing data on the drives will be erased, as the drives will be formatted. If you wish to keep the data, copy it to another drive or medium before using with your Drobo device. Note: Once you insert the drives into your Drobo device, they function as a unit or “pack.
Connecting the Cables and Turning on Your Drobo 5N After installing Drobo Dashboard and inserting the hard drives into your Drobo 5N, you are ready to connect the cables and power on your Drobo device. As you follow the steps, refer to the image below. Notes: - Your Drobo 5N is set to automatically obtain an IP address once connected to your network. After initial setup, you can set a static IP address if desired.
• After setup is complete, your Drobo device displays in Drobo Dashboard on the All Drobos page, as follows. Notes: - Drobo Dashboard automatically assigns “Drobo” as the default name for your Drobo device, which you can rename later. - A drive bay indicator light displays green for each hard drive on your Drobo device. For details, see Understanding the Indicator Lights. Setting the Administrator Username and Password For the Drobo 5N, this is the last step in the setup of your Drobo device. 1.
3. In the Username text box, enter a username for the administrator. “Admin” is the default. 4. In the Password text box, select any default text that appears there, press the Delete key and enter a password for the administrator. 5. In the Confirm Password text box, select any default text that appears there, press the Delete key and re-enter the password you just typed. 6. Click the OK button. You are returned to the Status page and now logged in to this Drobo device.
Where to Go Next After you’ve set up your Drobo device, you’re ready to store and back up data onto it. Next steps include the following. Click on a topic to learn more.
Checking for Software Updates Automatically The following steps keep your Drobo Dashboard and your Drobo device’s firmware up to date automatically. 1. If it’s not already running, launch Drobo Dashboard from the host computer and select the appropriate Drobo device on the All Drobos page. 2. Click Dashboard Preferences on the Navigation menu. The Dashboard Preferences page opens. 3. Ensure that the Enable automatic check for updates check box is selected, and then click the OK button.
Checking for Software Updates Now The following steps ensure that Drobo Dashboard and your Drobo device’s firmware are up to date. 1. In Drobo Dashboard, select the appropriate Drobo device on the All Drobos page. 2. Click the Tools option on the Navigation menu to open the Tools page. 3. In the Software Updates area of the Tools page, click the Check for Updates option. Note: If needed, ensure that you are logged in to this Drobo device. 4.
5. Ensure that the Drobo device is not actively transferring data (blinking yellow and green), and then click the OK button. A dialog box opens, asking you to locate the zip file on your computer. 6. Please do so and then click the Open or OK button. Drobo installs the firmware. When finished, a message opens, asking you to reboot your Drobo device to complete the installation. 7. Click the Yes button. Drobo shuts down and restarts after the new firmware is installed.
Safely Shutting Down Your Drobo 5N Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device. Note: You need to be logged in to perform this action. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Refer to the image below. Note: If data is actively being transferred, the activity light will be blinking green. 2.
4. In the Drobo Operations area, click the Shutdown option. A message box opens, asking you to confirm the shutdown. 5. Click the Yes button. It can take up to two minutes for your Drobo device to power down. Afterwards, the power light turns off, indicating your Drobo device has shut down.
Safely Shutting Down Your Drobo 5N Manually Although we recommend that you use Drobo Dashboard to shut down the Drobo device, you can also manually shut down the Drobo device safely using the following steps. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Refer to the image below. Note: If data is actively being transferred, the activity light will be blinking green. 2.
Using the Knowledge Base Our searchable knowledge base provides answers to almost any question related to your Drobo device that you cannot find in the Online User Guide. To access our knowledge base follow the steps below. 1. In the Drobo Dashboard, click the Help and Support option on the Navigation menu. The Help and Support page opens. 2. In the Check Drobo online resources! area, click the Search Knowledge Base link to open the Drobo Knowledge Base web page.
2. In the Drobo Registration area, click on the Register my Drobo devices link. The Registration page opens. 3. Do one of the following: • If you do not have a Drobo account, click the Create a new Drobo account link. A onepage form opens in your web browser. Fill this in and click Create Account. Fill this in and create your account, and then return to this step to log into your account.
Tip: You can click the Skip this step for now check box at any time. 6. Click the Register Drobo button. The next page shows with a check mark that your product has been registered. Note: You can choose to purchase a DroboCare license by clicking on that link. 7. Repeat steps 5 and 6 to register additional Drobo devices. 8. When finished, click the Done button. You are returned to the Help and Support page.
Getting Support To get support, first be sure to register your product at www.drobo.com/registration, if you haven’t already done so. You can then go to www.drobo.com/support for details on how to contact support. You can also find support in Drobo Dashboard. • In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to get support, and then click the Help and Support option on the Navigation menu.
Copyright, Safety and Limited Warranty Information Copyright and Warranty Drobo, Inc. supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law. Copyright 2012 Drobo, Inc., Drobo, DroboShare, DroboPro, DroboElite/B800i, Drobo B1200i and BeyondRAID are trademarks of Drobo, Inc., which may be registered in some jurisdictions. All other trademarks used are the property of their respective owners.
8. Protect from Heat: Drobo, DroboPro, DroboElite, Drobo FS, Pro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, and Drobo Mini should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat. 9.
Cleaning – Unplug Drobo, DroboPro, DroboElite, Drobo FS, Pro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, or Drobo Mini from the wall outlet before cleaning. Do not use liquid or aerosol cleaners; use a damp cloth. If Drobo, DroboPro, DroboElite, Drobo FS, Pro FS, B800i, B800fs or B1200icomes in contact with any liquid, unplug the power adaptor and let Drobo dry thoroughly before plugging back in.
Drobo S Specifications & Systems Requirements – Power Supply: AC Input: 100240VAC~2.5A, 50-60Hz;DC Output: 12VDC 8.33A & 100W Max; Drobo Power Consumption:4A @ 12V (48W);Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): -10°60°C(14°-140°F); Operating Humidity: 5%- 80%; Dimensions: 5.9” wide x 7.3” tall x 10.3” long (150.3mm wide x 185.4mmtall x 262.3mm long); Weight: 8 lbs (without power supply); Storage: Accepts up to five 3.
iSCSI; Drobo Dashboard Application (required for iSCSI): Microsoft® Windows®Operating Systems, Apple® Macintosh® OS-Xv10.5+;File system support: NTFS, HFS+, FAT32, and EXT3. B800fsSpecifications &Systems Requirements – Power Supply: AC Input: 100/240VAC, 1.8/0.75 A, 50/60 Hz; Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): 10°-60°C(14°-140°F); Operating Humidity: 5% - 80%; Dimensions: 12.17” wide x 5.46”tall x 14.1”long (309mm wide x 138.9mm tall x 357.4mmlong); Weight: 16 lbs 3 ozs.
outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help. Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.
elsewhere defined to be used with the installation ofthe product, they must be used in order to ensure compliance with FCC regulations. Industry Canada Statement Complies with the CanadianICES-003 Class A specifications. Cetappareil numérique de la classe A est conforme à la norme NMB-003 du Canada. This device complies with RSS 210 of IndustryCanada. This Class A device meets all requirements of the Canadian interference-causing equipment regulations.
本製品の寿命が尽きたときは、お住まいの地域の環境法と廃棄基準に従って本製品と電池を廃棄して下さい。 drobo, inc. のリサイクルプログラムについては、次のwebサイトを参照してください。 LIMITED WARRANTY – NORTH AMERICA AND ASIA PACIFIC COVERAGE The warranty obligations of Drobo, Inc. (formerly known as Data Robotics, Inc.) are limited to the terms set forth herein.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED, AND DROBO SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS.
replacement Product by standard ground shipping. In the event the Product is to be repaired or replaced, if You choose to provide Your credit card information to Drobo at the time You are issued an RMA, Drobo will Advance Ship to You a replacement Product, and You agree to promptly return Your Product at issue within seven (7) days of issuance of the RMA number.
2. If you have an enquiry or you wish to claim under this Limited Warranty, please contact: Drobo Technical Support online at: http://www.drobo.com/support/contact-support.php) or via: Drobo Warranty Returns c/o Drobo Technical Support 2460 North First St. San Jose, CA 95131 USA USA: +1 (866) 426 4280 Asia Pacific: + 65 6270 2653 Europe: Regional Telephone Numbers (Please do NOT return equipment without first obtaining an authorization number else we may refuse your shipment.) 3.
manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product; or (3) refund the purchase price of the Product. If we decide to refund You the purchase price, You must first provide us with proof of purchase and return the defective Product to us. Contact support to obtain a Return Material Authorization ("RMA") number. Telephone numbers and details how to submit a request online are at http://www.drobo.com/support/contactsupport.php.
Where you have bought the Product primarily for business use, the following limitation on Drobo’s liability under this Limited Warranty apply: TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED, AND DROBO SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABI
returning the Product to Drobo pursuant to the Product return instructions. Drobo is responsible for the costs incurred related to shipping the Product back to You. In the event the Product is to be repaired or replaced, upon receipt of the Product for which You were issued an RMA in accordance with the Product return instructions, Drobo shall ship to you a replacement Product by standard ground shipping.
