User Manual V21.01 Model: DGSNKS43BK, DGSNKS43WH, DGTCHKSK43 Product Name: 43-Inch Digital Touchscreen Kiosk – Black 43-Inch Digital Touchscreen Kiosk - White Description: 43” Android Touch Screen Next Gen Digital Kiosk Scan QR code to visit the product page: Operating Instructions for Digital Signage Note: Before using the product, please read the instructions carefully! Do not attempt to disassemble this product.
Contents Features...............................................................................................................................................3 Safety Warnings and Precautions...................................................................................................... 3 Assembly and Connection..................................................................................................................5 Packing List...............................................................
Features 1. Embedded with Android 7.1 smart operating system and unique UI design, bringing you a more convenient operation and better visual experience. 2. Support USB mouse and keyboard, realizing easy manipulation like a computer. Using a mouse for set up is recommended. 3. Built-in Wi-Fi module, high capacity memory and high capacity cache, making it smoother to watch 1080P HD movies and play big games. 4.
WARNING Do not use power supply other than AC 110V, 60Hz. Cut off the power supply before connecting or disconnecting any cables. Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. Do not place the Digital Signage in the positions such as: 1. The environment subject to direct strong sunlight, moisture, extreme temperature or too much dust; 2. The environment with flammable or explosive materials; 3.
CAUTION Do not let children climb onto the Digital Signage. Keep the small parts away from children to prevent them from swallowing. If the Digital Signage won’t be used for a long time, please turn it off and pull out the power plug. To adjust the position of the Digital Signage, please disconnect all power cords and move slowly to avoid tip over. Do not scratch or knock the LCD with hard object, or twist and squeeze the LCD.
Interfaces 1.Power port; 2.On/Off button; 3.RJ45 interface(Ethernet); 4. USB interface; 5.USB interface; 6.WiFi interface; 7.TF card; Note: Please pull out the power plug before installing or disassembling the unit! Steps for Unpacking 1. Open the top cover as shown in Fig. 2; 2. Carefully lift out the unit as shown in Fig. 3. (Fig. 1) (Fig. 2) (Fig.
If installing as a wall-mounted product 1. Use the 6mm hex wrench in the accessory bag to remove the 8 socket head cap screws connecting the base bracket and the screen(Fig.1); 2. Carefully lift out the unit as shown in Fig. 2 (avoid scratching); (Fig. 1) (Fig. 2) 3. Continue to use a 6mm hex wrench to loosen 4 socket head cap screws, and then lift the wall-mounted bracket to align with the screw holes; Wall mounted bracket fixing: Wall-mounted bracket position is adjustable: (Fig. 3) (Fig. 4) 4.
5. Fix the wall-hanging bracket on a load-bearing wall, and determine where unit should be hung. Then, drill 4 holes at the identified position with a 10mm drill bit, as shown in Figure 6; Note: When the wall hanging support is locked, the raised edge should face outward. Correct installation: (convex face outward): Incorrect installation: (convex face to wall): (Fig. 6) 6. Fix the wall hanging bracket on the wall with M8 expansion screw, as shown in Figure 7; 7.
Cable Management Installation Mode 1. Take out the cord management channel and tear off the surface coating of the bottom adhesive on the back. Refer to Figure 1. 2. Paste the channel on one of the leg of the table, leaving 25mm space from the top and bottom to let cord come through, as shown in Figure 2. (Fig. 1) (Fig. 2) 3. Figure 3 is the reference diagram after the channel has been placed. 4. How to use it 4-1. Open the channel from the side. 4-2. Put the power cord/Ethernet cord in the channel 4-3.
Remote Control Installing batteries for the remote control: Remove the battery cover and insert two AAA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery compartment of the remote control. Precautions for using the remote control: Aim the remote control at the receiver window. Do not place any object between the remote control and the receiver window to avoid interference with the normal operation. Keep the remote control away from violent vibration.
Description of Basic Operation Power on/Standby Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if you press the switch button “O”, the Digital Signage enters standby state. In power on state, enter “System Assistant” and press the “ ” button on the remote control, and the Digital Signage enters standby state.
Fig. 3 Local Settings 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3); 3. Click options in the “Wi-Fi” menu and set up different options. Fig. 1 Fig. 2 Fig.
Description of Settings Interface (shown on the right) Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages & input Backup & reset Date & time Status of Menu Bar 1. Click the “setting”(Fig. 1); 2. Click the “Display”(Fig. 2); 3. In "Display navigation", click "√" in the option box to hide the menu bar (Fig. 3); 4. The display interface of the hidden menu bar is shown in Figure 4. Fig.
Fig. 3 Fig. 4 DiViEx APP Introduction System requirements: Step 1: Before using this application, make sure your machine meets or exceeds the following system requirements： CPU RK3288 ROM 16GB Operating system Android 7.1 How to upload media files : Step 2: Make new directory named “MediaFolder” in root directory in U disk. Open "MediaFolder", create 3 subfolders, and change their names to "Images", "Videos", "Music".
Step 3: Plug in the USB drive into the device and click the DiViEx App to open it. Step 4:When the screen shows “Copy finished” after “Usb Disk:”, Setting: Step 1: Select the time you would like each picture to be on the screen for by dragging the bar to the desired time. Select how you would like the images to display. Select the desired transition effect between pictures.
Edit picture: This function show all pictures, you can edit all pictures, and remove it. Edit picture There are four corners and four border to crop the picture, you can drag it Filter Set different filter for the picture, we support the following filter: AUTO_FIX, BLACK_WHITE, BRIGHTNESS, CONTRAST, CROSS_PROCESS, DOCUMENTARY, DUE_TONE, FILL_LIGHT, FISH_EYE, FLIP_HORIZONTAL, FILP_VERTICAL, GRAIN, GRAY_SCALE, LOMISH, NEGATIVE, PSTERIZE, ROTATE, SATURATE, SEPIA, SHARPEN, TEMPERATURE, TINT, VIGNETTE.
Image deletion Click " " to delete unwanted pictures Music: List all music files int Playlist library Add music to playing list music from Playlist library, you can click right arrow, music title will show the number of playlist music. To remove background music from the playlist, click the left arrow in the playlist Factory Reset: 1. Get into Settings, then click “Backup & reset” (Fig. 1) 2. Click “Factory data reset” (Fig. 2) 3.
Fig. 1 Fig. 2 Fig. 3 Screen Rotate: 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click “System aide” into Fig. 2 3. Choose the degree you would like to Rotate screen, then click “Confirm”, after the restart, the screen will be rotated (Fig. 3) Fig. 1 Fig. 2 Fig.
Choose System Language: 1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4. Drag the system language you just added up to the front(Fig. 5) Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig.
Technical Specifications Panel Power supply Environment Functions ITEM SPECIFICATION LCD size 43” Light source LED backlight Resolution 1920*1080 (pixels) Brightness (typ.)/(min) 400cd/m2 (typ.) Contrast (typ.) 1200:1 (typ.) Response (ms) 10ms (typ.) Pixel pitch 0.16 (H) mm * 0.49 (V) mm Refresh rate 60Hz Viewing angle 178° (H)/178° (V) Color saturation 72% Viewable area 940.9(H) mm * 529.3(V) mm Chromaticness 16.
Functions I/O interfaces Structure Language Supported Video Files AVI, MPEG4, WMV, MKV, FLV, MP4, MOV Supported Photo Files JPG, JPEG, BMP, PNG, GIF Audio output, supported files Left and right audio channel, MP3 RTC (real-time clock) Yes Schedule power on/off Yes System update USB compatible App installation Support download and installation TF 1 Ethernet (RJ45) 1 HDMI N/A VGA N/A Headset N/A USB 2 SIM N/A Net weight 48kg Gross weight 65kg Unit dimensions (W*D*H) 1041*5
Troubleshooting the Digital Signs – DGSNKS43BK Issue No picture or sound Probable Cause Unit not plugged into wall outlet Power cord not properly connected to the terminal on the back of the unit. Unit not powered on Wall outlet not working Solutions □ □ □ □ □ No sound (but picture is working) Volume not adjusted on the remote control. Content/Video does not have sound. Content format is not compatible. Speakers do not work.
No Wi-Fi signal Wi-Fi is not turned on in product settings. Wi-Fi is not connected to a network Low or no signal from the router Antenna is missing or not pointed upward. Damaged PC board □ Check that Wi-Fi is turned on in settings o Click the settings icon from the Android home screen. o o Click “Wi-Fi”. Click the on/off icon in the upper right hand corner to turn on Wi-Fi. “On” will appear on the upper left hand side.
Android board is defective. Images> Editor > Paste o Open SlideShow app and select desired trasitions, slide time and looping > Play MX Player steps > Follow same steps as SlideShow App > MediaFolder > Video > Editor > Paste. o Open MX Player and select video to play. o Loop video: While the video is playing, click on the video and there should be 3 dots in the top right corner.
Names and Contents of Toxic and Hazardous Substances or Elements in the Product Part name Toxic and hazardous substances or elements Pb Display Shell О Circuit board assembly * Hg Cd Cr6+ PBB PBDE О О О О О О О О × × О О О О О Wires О О О О О О Metal parts О О О О О О Packaging materials* О О О О О О Remote control О О О О О Speaker О О О О О О О О О О Accessories* О * : Circuit board assembly includes PCB and the electronic elements thereof;
FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
