Installation Guide for Indoor Equipment and Software DW4000 Release 4.2.
Copyright © 2002 and 2003, Hughes Network Systems, Inc., a wholly owned subsidiary of Hughes Electronics Corporation. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, Inc., a wholly owned subsidiary of Hughes Electronics Corporation. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, Inc., 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, Inc.
Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release 4.2.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Antenna and outdoor equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Organization of this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System requirements . . . . . . . . . . . . . . . .
Accessing the user guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Getting Started help tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 The DIRECWAY Navigator icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 DIRECWAY Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 myDIRECWAY.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 This guide explains how to set up your DIRECWAY Two-Way system. This system receives data from, and transmits data to, the satellite for access to the Internet. It uses a receive modem to receive data and a transmit modem to transmit data. Figure 1 illustrates the modems. Receive modem Transmit modem Figure 1: The two-way system modems Release 4.2.
Antenna and outdoor The indoor modems connect to the satellite through equipment an antenna and outdoor equipment as shown in Figure 2 Note: Professional installation and service of your two-way system satellite dish assembly is required by the Federal Communications Commission.
Organization of this manual • Pre-installation, on page 5, describes software and hardware preparation. • Upgrading to a new release, on page 7, describes when to uninstall previous releases • Installing the system, on page 13, describes the step-by-step installation process • FAQs, on page 57, provide answers to frequently asked questions. Note: To receive the latest information not contained in this manual, read the ReadMeFirst packaged with the installation CD before you use the DIRECWAY software.
Related documentation Installation of this product requires the use of one or more of the following antenna or outdoor unit manuals: • DIRECWAY Satellite Dish Installation Guide Model: DW4000 Two-Way Ku Antenna for Enterprise Mounts, Model AN6-074 (HNS 1032914-0001) • DIRECWAY Satellite Dish Installation Guide Model: DW4000 Two-Way Ku Antenna for Enterprise Mounts, Model AN4-074 (HNS 1033833-0001) • DIRECWAY Outdoor Unit Installation Guide DW 4000-098 DW 4000-120 (HNS 1032025-0001) • .89/.
Pre-installation 2 Hardware • When assembling the system, place the receive modem on top of the transmit modem to aid heat dissipation. • Use a surge protector to protect against electrical power surges. • Do not connect the receive modem to the USB port on your computer prior to beginning the software installation. The software prompts you when it is time to do this.
Note: The navigation icon may have a different appearance depending on your system provider. Figure 3: The DW icon • If you are installing the system for the first time, or are upgrading an earlier version of release 4.0, proceed to Installing the system on page 13. If releases of system software prior to release 4.0 (including Powered By partner releases prior to 4.0) are installed on your computer, you must uninstall them before installing the current release. See Upgrading to a new release on page 7.
Upgrading to a new release 3 If this is a new installation, go to Installing the system on page 13. If you are upgrading from any version of release 4.0, go to Installing the system on page 13. If you are upgrading from any version of release 3.0 or lower, complete all the instructions in this chapter. Previous releases of DirecPC system hardware must be uninstalled. Upgrade scenarios and required actions Your Windows configuration determines how you perform the software installation.
Note your ISP information It is important that you record your Internet service provider (ISP) account information before uninstalling the software. This information may be required during the installation of your new software. To obtain the information, right-click the NAV icon in the system tray figure as shown in Figure 4. Then select Turbo Internet Properties. 1. Under the Dialup Properties tab find the ISP Access phone number. ISP Access Phone Number 2.
2. Select Close to close the Navigator program. 3. Select Start→Setting→Control Panel and double click the Add/Remove Programs icon. See Figure 5. Add/Remove Programs Figure 5: Double-clicking the Add/Remove Programs icon Note: The figures in this manual may differ somewhat from what you see on your screen. This is because of the differences between operating systems. 4. The Add/Remove Programs Properties window is displayed (see Figure 6). In the Install/Uninstall tab, select DirecPC.
5. Click the Add/Remove button to remove the program. Note: In Windows 2000 Professional, the Add/Remove screen is slightly different. Select DirecPC under Currently installed programs and then click Change/Remove. Install/Uninstall Tab Select DirectPC Add/Remove button Figure 6: Removing the software 6. After the uninstall process is over, the operating system will ask if you want to restart the computer. Click No. Do not click Yes. Manually shut down the computer by selecting Start→Shut Down.
7. With the computer powered down, manually remove the old satellite modem receiver (which may have been either a PCI card or USB modem receiver). This prevents the computer from asking to install the old satellite modem receiver upon restart. – You must open your computer to manually remove the PCI satellite adapter card from the PCI slot. Ground yourself and remove the card following the instructions that came with your computer.
12 Upgrading to a new release
Installing the system 4 Note: Before installing any part of your DIRECWAY system, please read the ReadMeFirst document and print the user guides from the Installation CD to aid you during installation. The ReadMeFirst file may have updates made after this and other guides were released.
Professional installation or service requirement Professional installation and service of the two-way satellite dish assembly is required by the Federal Communications Commission. The two-way satellite dish assembly must be installed in a location or manner not readily accessible to children. The two-way satellite dish assembly must be installed at least 5 feet (1.5 meters) above ground level or any nearby surface on which a person could sit or stand.
Items required for installation You need all the items shown below. They are in your software installation kit or in a small box inside your satellite dish box.
The five-step installation process Installing the two-way system is a five-step process: 1. Have a professional satellite system installer assemble, install, and point your satellite dish and run the cables from the outside components to the inside components. The installer fine-tunes your satellite dish for transmission operations to ensure that no interference is caused to other satellite users. 2. You or the professional installer assembles the satellite modem components on page 18. 3.
The two different power supplies Verify that you are using the correct power supply. For the two-way system, the part number should be either P/N:1029075-0001 (domestic use only) or 1030875-0001 (domestic and international use). See Figure 9. If your power supply part number is P/N: 1029076-0001, you have the wrong power supply (it can only be used with the one-way system).
Assembling the satellite modem components Follow the steps below and refer to the illustrations on page 18 through page 20 to assemble the satellite modem components. Remember that the receive modem goes on top of the transmit modem. After assembling the components, install the software. Note: Do not connect the USB cable to your computer until instructed to do so during software installation. 1. Be sure your power supply is not plugged into your wall outlet, surge protector, or power strip. 2.
3. Connect all cables to the back of your transmit modem and receive modem. Connect the power supply DC cord to your receive modem as well. See Figures 9, 10, and 11. Do not connect the USB cable to your computer at this time. 4. Ensure that the ac power cord is tightly connected to the power supply. 5. Plug the power supply ac power cord into a 110-volt wall outlet, power strip, or surge protector. The lights on the front of your receive modem blink between READY and receive (RX). 6.
Note: Do not connect the USB cable to the computer until instructed to do so during software installation.
Installing the software 1. With Windows running, insert the DIRECWAY CD into the CD-ROM drive. The installation screen appears. See Figure 12. Note: If the installation screen does not appear, launch Windows Explorer and click your CD-ROM drive letter. In the window that appears, double-click Setup to launch the installation screen. Figure 12: Installation screen 2. Click Install Software. The Setup screen is displayed as shown in Figure 13. Click Next.
3. When the customer agreement screen appears, click Yes to accept the agreement. Figure 14: Customer agreement screen 4. The Device Installation Status screen appears. See Figure 15.
5. Connect the USB cable to an available USB port on your computer. Note: After the USB modem driver is installed, your system may appear to freeze for a short time. This is expected and may occur if the driver takes several seconds to initiate. Follow the on-screen instructions. 6. During the installation of DIRECWAY, Windows may ask for the location of certain system files. Windows groups system files into sets called cabinet files. The cabinet files have the .
7. If Windows found the.cab files on your hard drive, the installation continues automatically. If you got the.cab files from a Windows CD, reinsert the DIRECWAY CD now. A second installation session may try to start. Exit out of it and return to the installation already in progress. 8. Depending on your configuration, your system may restart after loading the drivers. If you are prompted to restart your computer, click Finish.
Registering your system for service After the software installation is complete, you must register your system for service in order to activate your system. The method used to do this is called WebSetup. During the registration process, WebSetup will determine the best method to register. The default is Satellite Based Commissioning, but Dial Up Commissioning may be selected. 1. WebSetup should automatically appear as shown in Figure 18.
3. If you are performing a system recommission, enter the zip code of your DIRECWAY location as shown in Figure 19, click Next, and go to step 9 on page 28. Figure 19: Entering your zip code for a system recommission Note: To enter the antenna location manually, click the checkbox in the above screen and click Next. 4. If you are performing a system recommission for a new install, go to Recommissioning the system for a new install on page 27.
Recommissioning the When the screen shown in Figure 19 is displayed, system for a new follow the steps given below. install 5. Enter your zip code and click Next. The screen shown in Figure 20 appears. Figure 20: Entering your zip code for a new system commission 6. Select the appropriate satellite from the drop list and click Next.
7. If WebSetup determines that Satellite Based Commissioning can be used, the screen in Figure 22 appears. Figure 22: WebSetup selects Satellite Based Commissioning for a new install 8. Go to step 10 on page 29. Recommissioning the When the screen shown in Figure 19 is displayed, system for an follow the steps given below. upgrade 9.
Figure 24: WebSetup selects Satellite Based Commissioning for an upgrade 10. If WebSetup fails SBC because of no signal (Figure 25) or no server response (Figure 26), do the following: a. Click Back and retry. b. If retry fails, use dial-up registration. Click Next and go to step 11 on page 30.
Figure 26: SBC fails for lack of SBC server response 11. If you have more than one modem installed on your computer, WebSetup will prompt you to select one as shown in Figure 27. WebSetup connects to the registration server using either the toll-free number or your ISP connection.
12. WebSetup next connects to the registration server as shown in Figure 28. Figure 28: WebSetup connection progress 13. Regardless of the registration method (Satellite or Dial-Up) WebSetup now connects to the registration server and loads the registration software. Click Next. Figure 29: WebSetup connected to the registration server.
14. You are prompted to scroll down and agree to the terms of service. Click I Agree. Figure 30: Agreeing to terms of your DIRECWAY account 15. Enter the Site Account Number (SAN) and click Continue. Remember that the SAN is case sensitive.
16. The Welcome screen is displayed. Click Continue. Figure 32: The Welcome page is displayed 17. Create an e-mail account by completing the fields and clicking Create Account. Be sure to enter your password twice. Before you click Continue, click Print this page to produce a record of your account.
18. Create additional e-mail accounts by completing the fields and clicking Create Account. Be sure to enter your password twice. Before you click Continue, click Print this page to produce a record of your account. Notes: You can return to this screen at a later date to create additional accounts by running WebSetup. You do not need to create all e-mail accounts at the same time. Depending on the service offering you have selected, the maximum number of e-mail accounts you can create is five.
19. If WebSetup specified a dial-up account in step 10 on page 29, create an ISP account by completing the fields and clicking Create Account. Be sure to enter your password twice. Before you click Continue, click Print this page to produce a record of your account. See Figure 35. If WebSetup did not specify a dial-up account in step 10 on page 29, you will not see this screen and you should go to step 13 on page 31.
20. WebSetup will display your ISP ID number. Before you click Continue, click Print this page to produce a record of your account. You will not get this screen if you did not select to create an ISP account. Figure 36: WebSetup displays the ISP number 21. Figure 37 is displayed when registration is complete. Click Continue.
22. WebSetup configures your network settings and software configuration as shown in Figure 38. Click Next. Figure 38: WebSetup configuring network settings 23. WebSetup indicates that it is completing the configuration. Click Restart.
24. After restart, WebSetup completes the configuration and displays the Getting Started embedded help tool. This tool is always available to you through an icon on your desktop. Access Getting Started now or close the window. Figure 40: The DIRECWAY Getting Started embedded help tool Surfing After you complete WebSetup, the DW icon appears in the system tray (Figure 41). You cannot access the Internet without the DW icon appearing.
Navigator. For Windows XP, select Start→All Programs →DIRECWAY. Note: The DW icon may have a different appearance depending on your system supplier. Figure 41: The DW icon (circled) You are now ready to surf the Web. Launch a browser and verify that you can browse in two-way mode; that is, both send and receive data via satellite. Notes: The first time you launch a browser, you may receive a Page cannot be displayed message.
Verifying connection If you experience problems with starting through the satellite DIRECWAY, right click the DW icon in the system tray and select Status. The Status screen will be displayed with information on the connection and strength figure. Figure 42: DIRECWAY status screen DIRECWAY help tools DIRECWAY provides four help tools. See page 57 for a complete description. These tools are: • User guides in PDF format on the installation CD-ROM - use Explorer to access the User Guides folder.
• An embedded Help Files tool in HTML help format - right click the DW icon in your system tray to access this tool. • Online help from myDIRECWAY.com - use your browser to reach www.myDIRECWAY.com. Figure 43: Help Pages main page These Help tools are best used in the following manner: • Access and print all relevant user guides for installation and operational information. • Use Getting Started for an initial tour of your DIRECWAY system.
• Use Help Files for optimizing and troubleshooting your system, identifying system information, and obtaining contact information. • Use myDIRECWAY for the latest online information about your system. The Antenna Pointing Transmitter screens The Antenna Pointing - Transmitter screens are used by your installer when fine tuning the antenna for radio transmission. Do not use these screens unless requested by your installer or by DIRECWAY Customer Service.
Troubleshooting the modem lights During normal operation, both receive modem and transmit modem READY lights are continuously lit, and the RX and TX lights flash as data is received and transmitted via the satellite. The RX and TX lights are not lit and do not flash when there is no data transfer. See Figure 45 and Figure 46. Both READY lights are continuously lit. RX and TX are not flashing because no data is being passed.
If the receive modem READY light is lit continuously but your transmit modem lights are off, the transmitter is not responding. Verify that your cable connections are correct. Unplug the DIRECWAY modem power cord, plug it back in, and restart your computer. READY light is continuously lit TX and READY lights are off. Verify cable connections and reboot the computer. Figure 47: Transmit modem not transmitting If both of the receive modem lights are out, the receive modem is offline.
Configuring Microsoft Internet Explorer and Outlook Express This section describes how to run the Internet Connection Wizard. The wizard installs both Internet Explorer and Outlook Express. Notes: The screens you see may vary depending on the version of Internet Explorer you are using. The instructions in this section help you to configure one e-mail address. To configure additional e-mail accounts, repeat the instructions completely starting with Step 1 below.
2. Select Connect using my local area network (LAN) and click Next. Figure 50: Selecting Connect Using My LAN for IE 3. Place a check in the checkbox labeled Manual Proxy Server. Ensure that the checkboxes for Automatic discovery of proxy server (recommended) and Use automatic configuration script are unchecked. 4. Click Next.
5. In the HTTP row enter 127.0.0.1 in the Proxy to use field and 83 in the Port field. 6. Ensure that Use the same proxy for all protocols is unchecked. 7. Click Next.
8. If there are IP addresses for which you do not want to use a proxy, enter them in the window provided. 9. Click Next.
10. Select Yes to set up an Internet mail account and click Next.
11. Type your name in the space provided and click Next.
12. Enter your e-mail address in the space provided and click Next.
13. Enter the mail server names in the space provided. The incoming DIRECWAY mail server name is pop3.direcway.com. The outgoing DIRECWAY mail server name is smtp.direcway.com. Click Next.
14. Enter your username and password in the fields provided and click Next. Ensure that the checkbox for Log on using Secure Password Authentication (SPA) is unchecked.
15. Click Finish to complete the configuration.
16. You have completed the configuration of Internet Explorer and Outlook Express. Launch the Internet Explorer if it did not do so automatically and confirm that you can browse. Launch Outlook Express and confirm that you can send and receive e-mail. See the DIRECWAY help files and the DIRECWAY Web site described on page 57 for further assistance. CAUTION • When power needs to be removed from the receive modem, ALWAYS unplug the ac power cord from either the wall outlet, surge protector, or power strip.
56 Installing the system
FAQs 5 This frequently asked questions (FAQ) chapter answers most questions you might have about your new system starting on page 65. If you cannot find an answer in the FAQs, use the other resources listed below. Other help resources All versions of this product offer several general help tools: • Access the user guides in PDF format on the Installation CD-ROM. • Access the Getting Started help tool by double-clicking the DW icon on your desktop.
Accessing the user The complete set of user guides are contained on guides the DIRECWAY installation CD-ROM. The ReadMeFirst guide contains the latest updates to the DIRECWAY installation documentation and some useful getting started tips. Other User Guides cover hardware and software installation for DIRECWAY Two-Way (DW4000) and One-Way (DW3000) indoor systems and antennas, as well as a manual on how to configure Microsoft’s Internet Connection Sharing software to work with a DIRECWAY system.
Getting Started help The embedded Getting Started help tool is tool primarily designed for first time users. It provides information on support, email, basic operation, and myDIRECWAY.com. To access this tool, double-click the DW icon on your desktop.
The DIRECWAY Before you can connect to the Internet, the Navigator icon DIRECWAY Navigator application must be running. It is configured to launch automatically during the Windows startup process and loads an icon into the Windows system tray as shown in Figure 62. Figure 62: The DW icon in the system tray If you do not see this icon in the system tray, click Start→Programs→DIRECWAY and select Navigator to launch the DW icon.
The Navigator application lets you quickly access information about your DIRECWAY system. Your DIRECWAY Site ID, serial number, email information, and satellite parameters will be useful when using the resources available at myDIRECWAY.com or when you need support for your DIRECWAY system. You can use the Navigator icon in the system tray to quickly access information about your DIRECWAY system.
myDIRECWAY.com The myDIRECWAY.com website gives you convenient access to everything DIRECWAY related. It offers online support, software downloads, 10 channels of commercial free music, and an array of other useful resources aimed at enhancing your DIRECWAY experience. Figure 64: myDIRECWAY main menu Some of the features available on the myDIRECWAY.com website include: • Email Options - Create DIRECWAY Email accounts or change your email password.
• Downloads - Get the latest DIRECWAY software, updates and tools. • Access to chat and email support. • DIRECWAY Radio - Listen to 10 channels of crystal-clear, commercial free music and still maintain your high-speed Internet performance. Multicast technology makes it possible and it's only available via satellite. • Instant Support - ERICA, our 24 x 7 virtual online support agent, as shown in Figure 66, can help you with questions about your DIRECWAY service.
To access ERICA, click Instant Support on the Help Center menu. After ERICA launches, type in your question and follow the instructions that appear. Figure 66: ERICA main menu Go to myDIRECWAY.com now! If you’re a first time user, you will be asked to join. Using DW email To use DIRECWAY Email, you will need to create a DIRECWAY Email account and also configure the email client program that you will be using. The myDIRECWAY.
Manage Email Account 1. Go to myDIRECWAY.com. 2. Click Email options located in the HELP CENTER. 3. Create Email account, change Email password, and perform other Email options. Configure Email Client 1. Go to myDIRECWAY.com. 2. Click Instant Support located in the HELP CENTER. 3. Note: This launches ERICA, our 24x7 virtual online support agent. 4. Enter your name in the Name field. 5. Enter How to configure my email client and follow the instructions that appear. FAQs 1.
3. What do I do if my DW icon doesn't appear in the system tray? If your DW icon doesn't appear in your system tray when you start your computer, select Start→Programs→DIRECWAY and select Navigator to launch the DW icon. 4. What geographic area is covered by the service? As of this printing, the 48 continental states are covered by the service. Check our Web site, www.mydirecway.com, to see the current coverage area. 5.
8. If the system transmits and receives via satellite, why do I need a telephone modem? You may need a telephone modem only to commission your satellite modem for the first time, when the telephone modem may be required to run WebSetup if Satellite Based Commissioning is not available. After your system is commissioned, a dial-up connection is not needed for your system to operate. However, a telephone modem may be used to establish a dial-up connection to the Internet as a backup.
11. Why does Windows ask for a password each time I restart my computer now that I installed the software? How can I change this? In order to complete WebSetup, the software had to install Client for Microsoft Networks. Windows makes Client from Microsoft Networks the Primary Network Logon by default. The following steps stop Windows from asking for a password by changing your Primary Network Logon to Windows Logon. 1. Right-click the Network Neighborhood icon found on your desktop.
2. Select Properties. The Network Properties dialog box appears. See Figure 68. Figure 68: Network properties dialog box 3. Click the Primary Network Logon box. A dropdown list appears. 4. Select Windows Logon. 5. Click OK. If you are using the Windows asks for additional files, either insert your Windows CD or follow the procedures outlined in step 6 on page 23 to find the .cab files and point the software to that location. 6. A dialog box appears asking if you want to restart your computer. Click Yes.
12. How do I install Dial-up Networking on my computer if it is not installed? If you receive an error message during WebSetup stating that Dial-up Networking is not installed, install it using the following steps. 1. Select Start→Settings→Control Panel. 2. Double-click the Add/Remove Programs icon. See Figure 69. The Add/Remove Program Properties dialog box appears. Add/Remove Programs Figure 69: Double-clicking the Add/Remove Programs icon 3. Click the Windows Setup tab. See Figure 70.
4. Double-click the Communications entry. The Communications Properties dialog box appears. See Figure 71. Dial-Up Networking Figure 71: Communications Properties dialog box 5. Click Dial-Up Networking to place a check in the box. 6. Click OK twice. 7. If Windows asks for additional files, either insert your Windows CD or follow the instructions on step 6 on page 23. Those instructions describe how to find the .cab files and point the software to that location. 8. Allow Windows to restart your computer.
satellite without a telephone connection — need to be checked periodically to be sure that the satellite dish alignment remains correct. Satellite dishes may become misaligned because of structures settling, unauthorized tampering or, more commonly, high winds. If the satellite dish alignment is not correct, transmissions from your equipment might interfere with other users of the satellite, and your signal might be weak.
1. Right-click the DW icon, then select Turbo Internet Properties. Figure 72: Right click the icon 2. The Turbo Internet Properties window is displayed (see Figure 73). Click the General tab. Under the Auto Connect section, select Automatically connect for any Internet access to enable the software to automatically connect when using the Internet. Figure 73: Enabling system to dial out 3. Click the Dialup tab (Figure 74). Enter your user name and password if one is not already present.
4. Enter the area code and phone number of your ISP. If you chose to have DIRECWAY as your ISP, click the dropdown list in the POP Number box and select a number near you. The software automatically populates the Phone Number and Area Code fields. 5. . Click OK. Figure 74: Dialup tab on the Turbo Internet Properties window Note: Some computers may have a modem detection problem and be unable to surf. See page 76 for instructions on how to correct this problem. 15.
completed to enable your system to use an alternate route in case of satellite failure. Do the following: 1. Right-click the DW icon, then select Turbo Internet Properties. Figure 75: Right click the icon 2. The Turbo Internet Properties window is displayed. Click the Return Channel tab (see Figure 76).
Correcting the modem detection failure In some PC configurations, the DIRECWAY software cannot detect the installed telephone modem and you will receive an error message as shown in Figure 77. If this error message is displayed, click OK. and follow the steps below Figure 77: Modem detection failure notice 1. The Dialup tab of the Turbo Internet Properties screen will open. The modem listed is not being properly detected, even though the correct modem may be listed in the field as shown in Figure 78.
2. Click the modem selection arrow and select your correct modem. Note: Your correct modem may appear to be already selected. You must reselect it to correct this problem 3. The Apply button will become active when you make a selection. Click Apply to save the changes and OK to close the Turbo Internet Properties page as shown in Figure 79. Figure 79: Applying modem selection on Turbo Internet screen Attempt to surf the Internet to verify that the modem detection problem has been corrected.
78 FAQs
Warranty Modem 6 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Antenna Professional installation of the antenna is required for the Satellite Return System. Limited warranty Hughes Network Systems, Inc. (HUGHES) warrants to the original buyer that under normal use and wear the Hardware will be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
Reconditioned replacement components, parts, units or materials may be used if the Hardware is repaired or replaced. This Limited Warranty will be void in its entirety if the Hardware or Software is serviced by anyone other than HUGHES or a HUGHES Authorized Service Center.
REPAIR OR REPLACEMENT IS NOT COMMERCIALLY PRACTICABLE, RETURN THE PRICE PAID BY YOU FOR THE DEFECTIVE HARDWARE OR SOFTWARE. Disclaimer of warranty EXCEPT AS SPECIFICALLY PROVIDED ABOVE, THE HARDWARE, SOFTWARE AND ASSOCIATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
responsibility of HUGHES with respect to the Hardware, Software and associated documentation. HUGHES shall have no further liability to you or to any third party arising from the sale of the products whether based on warranty, contract, negligence or other theories of liability.
Declaration of conformity 84 Warranty
Covered by one or more of the following U.S. Patents: 5,652,795, 5,699,384, 5,995,725, 5,995,726, 6,016,388, 6,125,184, 6,131,160, and 6,161,141. Other U.S. and foreign patents pending.
