VAXstation 4000 Model 60 and VLC Condensed Service Information Order Number: EK-V466H-PS. A01 August 1992 This manual is a condensed version of the VAXstation 4000 Model 60 Service Information and VAXstation 4000 VLC Service Information guides. The information in this manual supersedes the information in the original Model 60 and VLC service guides. Revision/Update Information: Digital Equipment Corporation Maynard, Massachusetts This is a new manual.
First Edition, August 1992 The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U.S.
Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii 1 System Configuration 1.1 1.2 1.3 1.4 1.5 1.6 VAXstation 4000 Model 60/VLC Monitor and Graphics Modules Power Supply . . . . . . . . . . . . . . Internal Cabling . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . I/O Connectors . . . . . . . . . . . . . System Box Overview .................. .................. .................. .................. .................. . .
Interval Timer Self-Test (T 7) . . . . . . . . . . . . . . . . . . . . . . . . System Self-Test (T 8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Interconnect Self-Test (T 9) . . . . . . . . . . . . . . . . . . . SCSI Self-Test (T 10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Self-Test (T 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Synchronous Communication Self-Test (T 12) (Model 60 Only) . . . . . . . . . . . . . . . . . . . . . . . .
3.1.2.6 DIAGENV . . . . . . . . . . . . . . . . . . . . . 3.1.2.7 ERROR . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.8 ESTAT . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.9 ETHER . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.10 FBOOT . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.11 HALT . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.12 KBD . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.13 MEM . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2.14 MOP . . .
. . . . . . . 4–14 4–15 4–16 4–16 4–17 4–17 4–18 A.1 Error Messages Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.1.1 Extended Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.1.2 FRU Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.2 Error Codes: Self-Tests, Systems Tests, and Utilities . . . . . . . . . A.2.1 TOY/NVR Self-Test Error Codes . . . . . . . . . . . . . . . . . . . . . . A.2.2 DZ Self-Test Error Codes . . . .
A.2.22 SPXg and SPXgt Graphics Self-Test Extended Summary Screen (Model 60 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics System Test Overview - LCG (Model 60 Only) . . . Graphics System Test Overview - SPXg and SPXgt Modules (Model 60 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCG System Test Error Codes (Model 60 Only) . . . . . . . . . .
D FRU Part Numbers D.1 D.2 D.3 D.4 D.5 D.6 D.7 D.8 D.9 D.10 D.11 D.12 D.13 D.14 D.15 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Model 60 System Box FRUs . . . . . . . . . . . . . . . . . . . . Model 60 Monitor FRUs . . . . . . . . . . . . . . . . . . . . . . . Model 60 System Box Miscellaneous Hardware FRUs Model 60 System Box Cables and Terminators . . . . . VLC System Box FRUs . . . . . . . . . . . . . . . . . . . . . . . VLC Monitor FRUs . . . . . . . . . . . . . . . . .
Figures 2–1 2–2 2–3 2–4 2–5 4–1 4–2 A–1 A–2 Successful System Test . . . . . . . . . . . . . . . . . . . . . . . . Unsuccessful System Test . . . . . . . . . . . . . . . . . . . . . . Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Utilities List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SCSI Utilities Display . . . . . . . . . . . . . . . . . . . . . . . . . System FRU Locations (Front View) . . . . . . . . . . . . . . System FRU Locations (Rear View) . . .
2–11 2–12 2–13 2–14 2–15 2–16 2–17 3–1 3–2 3–3 3–4 3–5 3–6 A–1 A–2 A–3 A–4 A–5 A–6 A–7 A–8 A–9 A–10 A–11 A–12 A–13 A–14 A–15 A–16 A–17 A–18 A–19 A–20 A–21 x System Self-Test (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Interconnect Self-Test (9) . . . . . . . . . . . . . . . . . . . . . SCSI Self-Test (10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Synchronous Communication Self-Test (12) . . . . . . . . . . . . . .
A–22 A–23 A–24 A–25 A–26 A–27 A–28 A–29 A–30 A–31 A–32 B–1 B–2 B–3 B–4 B–5 B–6 B–7 B–8 B–9 B–10 B–11 B–12 C–1 D–1 D–2 D–3 D–4 D–5 D–6 D–7 D–8 D–9 D–10 D–11 Graphics Self-Test Error Codes . . . . . . . . . . . . . . . . . . . . . . Color Compare Failures - One Head . . . . . . . . . . . . . . . . . . Color Compare Failures - Two Heads . . . . . . . . . . . . . . . . . . SPXg and SPXgt FRU Codes . . . . . . . . . . . . . . . . . . . . . . . . SPXg and SPXgt Graphics Failing Logical Blocks . . . . . . . .
D–12 D–13 D–14 xii SZ03 Expansion Box FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . SZ03 Expansion Box FRUs - Miscellaneous Hardware . . . . . SZ03 Expansion Box Cables and Terminators . . . . . . . . . . . .
About This Guide This guide is a support and reference document for Digital Services personnel who perform maintenance work on the VAXstation 4000 Model 60 and VLC systems. In addition, it is for customers who have a self-maintenance agreement with Digital Equipment Corporation. This is a condensed version of the VAXstation 4000 Model 60 and VLC service guides.
• Appendix C, ‘‘Troubleshooting,’’ contains troubleshooting tables that list symptoms, possible causes, and corrective actions. • Appendix D, ‘‘FRU Part Numbers,’’ contains tables that provide part numbers for field-replaceable units (FRUs).
Conventions This guide uses the following conventions: Convention Description Warning Contains important information about personal safety. Caution Contains information to prevent damage to the equipment. Note Contains general information. PN Part number. UPPERCASE Commands are shown in UPPERCASE to separate them from text. Ctrl x Ctrl x indicates that you hold down the Ctrl key while you press another key or mouse button (indicated here by x).
1 System Configuration This chapter describes the components, cabling, and specifications of the VAXstation 4000 Model 60 and VAXstation 4000 VLC system boxes. The following topics are included in this chapter: Section 1.1 VAXstation 4000 Model 60/VLC System Box Overview Section 1.2 Monitor and Graphics Modules Section 1.3 Power Supply Section 1.4 Internal Cabling Section 1.5 Control Panel Section 1.
1.1 VAXstation 4000 Model 60/VLC System Box Overview Table 1–1 contains a comparison of the components located in the VAXstation 4000 Model 60 and VLC system boxes. The graphics/audio components are compared in a separate table, Table 1–3.
1.2 Monitor and Graphics Modules Table 1–2 lists monitors supported by the Model 60 and VLC systems. Table 1–3 provides a detailed graphics module/monitor cross reference.
Table 1–3 is a cross reference of the monitors supported by the Model 60 LCG modules and the monitors supported by the VLC frame buffers.
Table 1–3 (Cont.
Table 1–3 (Cont.
Table 1–4 lists the SHOW CONFIG displays for each LCG and frame buffer module. Table 1–4 LCG/Frame Buffer SHOW CONFIG Quick Reference LCG/Frame Buffer Module SHOW CONFIG Display Model PV21X-GD 8-Plane high res color LCG --> HR - 8 PLN FB - V x.x 60 PV21X-GB 4-Plane high res mono LCG --> Mono - 4 PLN FB - V x.x 60 Low Res Color LCG --> LR - 8 PLN FB - V x.x --> 2HHR - 8 PLN FB - V x.x 60 PV61G-BA 8-Plane SPXg frame buffer --> Highres - SPXG 6Mpixel FB V x.
Table 1–5 (Cont.) VAXstation 4000 Model 60/VLC Voltage Comparison Power Supply VAXstation 4000 Model 60 VAXstation 4000 VLC Wattage 251 W 106 W Voltages Volts dc Ampere Volts dc Ampere +5.1 19.52 +5.1 +3.3 6.39 +3.3 10.0 1.98 +12.1 3.82 +12.1 3.5 -12.0 0.69 -12.0 -9.0 0.17 -9.0 0.39 Table 1–6 contains input and output power supply specifications for the VAXstation 4000 Model 60 and VLC systems. The specifications apply to both models except where noted.
Parameter (Output Characteristics) Specifications Minimum Typical Maximum +5.1 V reg. short term 4.90 V 5.05 V 5.20 V +5.1 V reg. long term +4.85 V +5.10 V +5.25 V +12.1 V reg. short term +11.70 V +12.10 V +12.50 V +12.1 V reg. long term +11.50 V +12.10 V +12.70 V -12.0 V reg. long term -11.40 V -12.00 V -12.60 V -9.0 V (isolated) long term -8.55 V -9.00 V -9.45 V +3.3 V long term +3.13 V +3.3 V +3.46 V Load range (Model 60) +3.3 V +5.1 V +12.1 V -12.0 V -9.0 V 3.20 A 2.
1.4 Internal Cabling Table 1–7 compares the VAXstation 4000 Model 60 and VLC internal system devices and their cables. Table 1–7 Internal System Devices and Their Cables Comparison System Device /Cable VAXstation 4000 Model 60 VAXstation 4000 VLC SCSI devices Three drives (2 fixed and 1 removable) One fixed drive SCSI device dc power harness One (PN 17-02876-01) One (PN 17-03210-01) SCSI cable One (PN 17-02875-01) One (PN 17-03191-01) 1.
Table 1–9 contains a list and description of the VAXstation 4000 Model 60 and VLC system box controls and indicators. Unless noted, the controls apply to both models.
1.6 I/O Connectors The I/O panel provides connectors to devices that are external to the system. The system configuration determines which external devices are connected to the panel. Table 1–10 lists the I/O connectors that are found on the VAXstation 4000 Model 60 and VLC systems.
2 Diagnostic Testing This chapter provides the diagnostic testing information and test commands that are used with the VAXstation 4000 Model 60 and VLC systems. It includes procedures for setting up the diagnostic environments, running the self-tests, and invoking utilities. In addition, this chapter describes the system tests that run only on the Model 60. The following topics are included in this chapter: Section 2.1 Diagnostic Functions Section 2.2 Power-Up Test Section 2.
2.1 Diagnostic Functions The VAXstation 4000 Model 60 and VLC system firmware provides the diagnostic functions listed in Table 2–1.
2.2.1 Successful Power-Up and the HALT Command The following table explains the system’s response to the three HALT commands during a successful power-up. If the power-up is successful and the HALT parameter is set to... Then the system... 1 Tries to restart the operating system. (The system continuously reboots after each restart failure.) 2 Tries to boot the default boot device. (If the system fails to reboot, it enters console mode.) 3 Enters console mode at the end of the power-up sequence.
2.3 Displaying System Configuration The VAXstation 4000 Model 60 and VLC firmware provides two configuration commands, SHOW DEVICE and SHOW CONFIG. Use this command... To determine the... SHOW DEVICE Information on mass storage devices included in the system SHOW CONFIG Overall system configuration 2.3.
The following table provides a description of each column shown in Example 2–1: Column Name Description VMS/VMB Is the operating system’s interpretation of what the device is. For example, with a VMS operating system, a fixed drive is interpreted as a DKA300. ADDR Lists the Ethernet hardware address or SCSI device ID. The SCSI device ID has the following format: A/DEVICE_ID/LOGICAL_ID The LOGICAL ID is always 0. DEVTYP Shows the device type. NUMBYTES Gives the number of storage bytes.
Example 2–2 Configuration Table KA46-A BL3-186-V1.0 08-00-2B-F3-31-03 16 MB ! System type and firmware revision * ! Ethernet hardware address ! Total memory DEVNBR DEVNAM INFO ------ ------ ---1 NVR OK 2 LCG OK HR - 8 PLN FB -2.7 3 DZ OK 4 CACHE OK 5 MEM OK ! Non-volatile RAM ! 2D high res. color graphics rev 2.
2.4 Displaying Error Information The following table describes how to determine if a device is failing: If you need to determine whether an error occurred on... Then enter the... Any device SHOW ERROR command A specific device SHOW ERROR command followed by the device number Example 2–3 shows the results of the SHOW ERROR command when an error is present.
2.5 Setting Up the Diagnostic Environment Before you run a self-test, you must do the following: Step Action Comment 1 Put the system in console mode. Shut down the operating system or power up the system if you do not have the console prompt. 2 Select the diagnostic environment. See Table 2–2 for a list of console commands. 3 Attach loopbacks if required. See Table 2–3 for a list of device test IDs and mnemonics. 2.5.
To set the diagnostic environment, enter one of the console commands listed in Table 2–2. Table 2–2 SET DIAGENV Commands Command Result SET DIAGENV 1 Sets environment to customer environment. SET DIAGENV 2 Sets environment to Digital Services environment. SET DIAGENV 3 Sets environment to manufacturing environment. SET DIAGENV 80000001 Sets environment to loop on error in Digital Services environment. SET DIAGENV 80000002 Sets environment to loop on error in manufacturing environment.
2.6 Device Tests Table 2–3 lists the device tests and corresponding mnemonics, decimal ID, binary ID, and loopback requirements for the VAXstation 4000 Model 60 and VLC systems. The synchronous communications device test (ID 12) and the TURBOchannel adapter device test (ID 13) apply only to the Model 60. Table 2–3 Device Test IDs and Mnemonics Device Mnemonic Decimal ID Binary ID Loopback Required, Digital Services Env.
2.7 Running Self-Tests This section describes the test command interface and syntax rules used to run the self-test on a device. Note Refer to Table 2–3 for a complete list of device test IDs and mnemonics. 2.7.1 Device Test Syntax Rules The following sections describe the correct syntax required to run device self-tests. To Test One Device If you want to test only one device, type T and one device number.
2.8 Descriptions of Self-Tests This section describes the VAXstation 4000 Model 60 and VLC self-tests that are listed in Table 2–3. Note The self-tests are arranged numerically by decimal ID. Each section title contains the self-test name and decimal ID. Some sections contain Setup Notes which contain information that you should know before you run the tests. 2.8.1 TOY/NVR Self-Test (T 1) Setup Notes: • There are no extended error messages for the NVR test.
2.8.2 Graphics Self-Test (T 2) Note In this section, ‘‘graphics’’ refers to all the graphics modules used by the VAXstation 4000 Model 60 and VLC systems. Use T 2 for the graphics self-test. Both the SHOW CONFIG and SHOW ERROR commands will display the specific graphics module mnemonic. The following table identifies which graphics modules correspond to the Model 60 and the VLC systems.
Table 2–5 lists the tests that are included in the graphics self-test. Table 2–5 Graphics Self-Test (2) Self-Test Function Video test Tests the VRAM cache memory and the communication between the S-chip and VRAM. Initializes the Brooktree and sets up the video screen. Sets up the video registers in the S-chip. Register test Uses the longword format to read/write test all graphics S-chip registers.
Table 2–6 lists the tests that are included in the DZ self-test. Table 2–6 DZ Self-Test (3) Self-Test Function Reset test Resets the DZ chip and sets up its lines to their default values. An error occurs if the device does not reset or if the line parameters do not get set up properly. Polled test Tests each line in the internal loopback mode by using the chip in the polled mode. Characters are transmitted out a line and are expected to be looped back.
2.8.4 Cache Self-Test (T 4) Table 2–7 lists the tests that are included in the cache self-test. Table 2–7 Cache Self-Test (4) Self-Test Function Data store test Tests the data store in the primary cache. A two pass memory test is performed on the data store. This test performs a read/compare/complement/write in both the forward and reverse directions. The data store is accessed through the I/O address space. Only the cache banks enabled in the BEHR are tested.
Table 2–8 (Cont.) Memory Self-Test (5) Self-Test Function Memory test (forward) Performs a read/compare/complement/write on the memory in the forward direction. If a page is found to be bad, the appropriate bit in the memory bitmap is cleared. Memory test (reverse) Starts at the last address to be tested and performs a read/compare/complement/write on memory. If a page is found to be bad, the appropriate bit in the memory bitmap is cleared.
Table 2–10 Interval Timer Self-Test (7) Self-Test Function Interrupt test Enables the interval timer interrupts. It lowers the IPL for 30 ms and counts the number of interrupts. An error occurs if there are too few or too many interrupts. Refer to Section A.2.4 for a list of interval timer (IT) test error codes. 2.8.8 System Self-Test (T 8) Table 2–11 lists the tests that are included in the system self-test.
Table 2–12 lists the tests that are included in the Network Interconnect (NI) self-test. Table 2–12 Network Interconnect Self-Test (9) Self-Test Function Network Address ROM test Verifies the 32-byte network address ROM which contains the unique 6-byte network address along with the 2-byte checksum and test data byte. Checks for a null or multicast address, calculates/compares the checksum, and verifies the test data bytes.
2.8.10 SCSI Self-Test (T 10) Setup Notes: • Removable media drive devices will fail in extended mode if media is not installed. • If some or all devices do not show up in the configuration display after running the test, check that: All devices have a unique ID number. Power is supplied to all devices and the system module. The SCSI cable is connected to the system module and devices, and the bus is terminated.
2.8.11 Audio Self-Test (T 11) The function of the audio self-test is to test the system’s ability to send a beep code to the speaker. The following table lists the location of all audio functionality for the VAXstation 4000 Model 60 and VLC systems: VAXstation 4000 Model Audio Functionality Location Model 60 Lights and switches module VLC Graphics/audio frame buffer module 2.8.
2.8.13 TURBOchannel Adapter Self-Test (T 13) (Model 60 Only) Restriction The system power-up self-test run time restricts the self-test’s ability to call the emulator to run power-up self-tests on the option firmware. To Initialize the TURBOchannel and Option Arbitrary TURBOchannel resets are not performed.
Table 2–15 (Cont.) TURBOchannel Adapter Self-Test (13) Self-Test Function TCA FIFO test Loads up the TCA FIFO at longwords with an increasing value, starting at 1 and ending with 512. The FIFO is then emptied and the count is checked against the read values from the FIFO.
Important Notes About the System Test The following are important notes about the system test: • The system test runs under a modified VAXELN kernel which is loaded from ROM. • The system test causes a worst-case environment in terms of system interaction, using maximum DMA and interrupts. 2.10 System Test Monitor (Model 60 Only) This section describes the Model 60 test command interface that you use to run the system test on a device or on the whole system.
2.10.1 Display from the System Test Figure 2–1 shows the output from a successful system test. Figure 2–1 Successful System Test KA46-A V1.0 CU 00 00:02:00.03 2 LCG 3 DZ 4 MEM 9 NI 10 SCSI 11 AUD 12 COMM LJ-00633-TI0 The following table describes the fields in Figure 2–1. Display Message Description KA46-A System module ID V1.0 ROM version CU Environment in which the test is running 00 00:02:00.
Figure 2–2 shows the display when the system test is unsuccessful. Figure 2–2 Unsuccessful System Test KA46-A V1.0 UE 00 00:02:00.03 2 LCG 3 DZ 4 MEM 9 NI 10 SCSI 000101 000125 00 00:01:56:01 11 AUD 12 COMM LJ-00119-TI0 If the Device Fails If the device fails, then the device status line becomes the error message. Use the SHOW ERROR command to display extended error information. Refer to Appendix A for the interpretation of error codes for each device.
2.11 Descriptions of System Tests You can get summary information about the most recent system test using either of the two methods described in the following table: Method Description Interrupt system test by pressing Ctrl C . Stops the system test and displays summary screens for the devices. The display prompts for each summary screen. It can take a few moments after entering Ctrl C to view the summary screens. This time is needed to clean up the interrupted system test.
Figure 2–3 Summary Screen 10 SCSI 000101 000125 00 00:01:56:01 targ devnam rds wrts snddia 0 1 3 RZ24 RZ56 RRD42 123 123 123 123 0 0 35 34 35 sfterr 0 0 0 Ext_err 00000045 00301004 45670000 00004543 08003589 98001234 LJ-00120-TI0 2.11.1 DZ System Test (Model 60 Only) Note Be sure that loopback connectors are installed when the system is in the Digital Services environment.
Mode Description Burst Performs in the same way as functional mode except the lines are tested with the following specifications: Baud rate - 19.2K Character width - 8-bit Parity - odd The following is an example of the DZ system test error. Example 2–5 DZ System Test Error ?? 001 3 DZ 0220 This error code means that not all characters were received on line 1 and line 2.
2.11.2 Network Interconnect System Test (Model 60 Only) Setup Notes: • The selected NI port must be connected to a network, or have a loopback installed. • Maximum testing of hardware occurs on a live network with MOP enabled. The network system test tests the network port using external loopback packets. The packets vary in size from 1 byte of data to 32 bytes of data. The pattern for the packets comes from a set of 8 patterns: AA, 55, 34, CB, 99, 66, 43, and BC. See Section A.2.
Table 2–17 lists the tests that are in the SCSI system test. Table 2–17 SCSI System Test Self-Test Function Inquiries test Performs inquiries to find out which devices are connected to the SCSI bus. Size bus test Spins up all the hard disk drives, makes sure the drives are ready (if not in customer environment), forces disk block sizes to 600 bytes, and obtains the capacity of the drives.
Example 2–7 shows a SCSI system test summary display. Example 2–7 System Test Summary Display ADR RDS WRTS ERR FRU CMD PHS INF LBNSTRT XFERSIZ --- --- ---- --- --- --- --- --- ------- ------1/0 10987 0 3/0 5643 5643 36 1378 119 4/0 28 28 160 150 28 1 -----------------------------------------------------------4/0 XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX System Test Summary Notes: • Data is destroyed on hard disks in the manufacturing environment, except for disks with VMS installed.
Example 2–8 shows the DSW21 synchronous communication system test summary. Example 2–8 Communication System Test Summary COMM Test Summary Screen.......................................... -----------------------------------------------------------------SCC1 Tx: 36 Rx: 36 Err: 0 INT-NOCABLE SCC2 Tx: 36 Rx: 36 Err: 0 EXT-H3199 SCC3 Tx: 36 Rx: 36 Err: 0 INT-NOCABLE Status Block: ------------FRU: 14 FTY: 6 CSR: 30 STA: 1 HWV: 2 SWV: 5 CC1: F CC2: 0 MOD: 1 CNT: 1 CHN: 2 SEL: 2 PROT: 3 SCM: 9CF 2.
2.12.2 Utility Test Format Following is the format for a utility test that runs completely from the command line: >>> T [EST]/UT[ility] {dev_nbr} {util_nbr} {opt_p1,...,opt_pn} The following table describes the utility test format: Code Description dev_nbr Number of the device on which you want to run the utility. util_nbr Number of the utility you want to run. The devices can have more than one utility. opt_p1,...,opt_pn Optional parameters that might be needed by a utility.
Figure 2–4 Utilities List >>> T/UT 2 0 - LCG-wh-scrn 1 - LCG-rd-scrn 2 - LCG-bl-scrn 3 - LCG-gn-scrn 4 - LCG-4c-cbar 5 - LCG-8c-cbar 6 - LCG-8g-gscl 7 - LCG-ee-scrn 8 - LCG-ci-xhct 9 - LCG-sc-hhhs LCG_util>>> 8 LJ-00117-TI0 2.12.4 Utilities List Command Procedures The following section describes several utilities list command procedures: To Exit the Utility To exit the utility from the prompt, press the Return key. To exit the utility after a test, press Ctrl C .
2.12.5 Graphics Utilities The graphics utilities provide ten screens of color bars and geometric programs. Refer to Example 2–9 for a description of the ten screen utilities. The graphics utilities apply to the LCG, SPXg, SPXgt, and graphics/audio frame buffer graphics modules. The following table describes how to use and exit the LCG utility: Function Procedure Enter the LCG utility. Enter the TEST/UTIL LCG command at the console prompt (>>>). Display a screen.
Utility Function Description SET MOP Enable/disable NI listener SHOW MOP NI listener state SET TRIGGER Enable/disable EBM SHOW TRIGGER EBM state 2.12.6.1 NI Listener The NI listener has the following characteristics: • The NI listener can send and receive messages while the system is in console mode. • Operation is transparent to the console, and NI listener errors are not reported. • NI listener failure can only be detected with the use of a network monitor device.
2.12.7 SCSI Utilities The following table describes the SCSI utilities: Utility Description Floppy Key utility This utility is used in Digital Services environment. The key utility writes a key on block 0 of the floppy media. The key is used by the system test in Digital Services environment. If the key is found on the media, the system test writes to the media during the test. If the key is not found during the system test, only reads are done to the media.
2.12.8 Invoking SCSI Utilities Note Use the SHOW DEVICE command to display information about the Ethernet controller and the SCSI drives that are attached to the system. For more information about the SHOW DEVICE command, see Section 2.3.1. To invoke the SCSI utilities, perform the following steps: Step Action Result 1 Enter the TEST/UTIL SCSI command. Displays the SCSI Utility Menu 2 Enter the utility number. Selects the utility 3 Enter the SCSI ID.
Refer to Example 2–10 for a sample SCSI utilities session. 2.12.9 SCSI Utility Menu Example 2–10 shows a sample SCSI utilities session. Example 2–10 SCSI Utilities Sample Session >>> T/UT 10 ! Type in this command (or T/UT SCSI) 1 2 3 4 - SCSI-flp_key SCSI-tp_key SCSI-hd_dis_eras SCSI-flp_fmt SCSI_util>>> 3 SCSI_id(0-7)>>> 5 SCSI_lun(0-7)>>> 0 ! ! ! ! Floppy key utility. Tape key utility. Hard disk erase. Floppy formatter.
Figure 2–5 shows a SCSI utilities display.
2.12.10 SCSI Utility Guidelines Follow these guidelines about the SCSI utilities: • The key utilities can only be run from the Digital Services environment. An error code of 181 displays if you run the key utilities from the customer environment. • Never run a SCSI utility on the host ID (ID = 6). • An error mnemonic of SCSI_E_type indicates you cannot perform the utility on the specified device, for example, running the tape key utility on a fixed disk.
2.12.11.
Example: >>T TCO/? flash eprom 68K sram rmap phycsr mac elm cam nirom intlpbk iplsaf pmccsr rmc pktmem >> Invoking Option Self-Test Enter the following command to invoke an individual self-test: Syntax: >> T TC0/[Self-Test Name] Example: >> T TC0/FLASH A successful test will return you to the prompt.
Exiting the Emulator Press Ctrl/D to exit the emulator and then access the system console prompt. Example: >> (CTRL/D will not be echoed) bye >>> Refer to Section A.2.16 for additional REX commands that are supported by the MIPS/REX Emulator.
3 Using the Console This chapter describes the system console commands and discusses how to use alternate consoles with the VAXstation 4000 Model 60 and VLC systems. Diagnostic commands, used to troubleshoot a system, are described in Chapter 2. The following topics are included in this chapter: Section 3.1 System Console Section 3.1.1 Additional Console Commands Section 3.1.2 SET and SHOW Commands Section 3.1.3 Memory Commands Section 3.1.4 Processor Control Commands Section 3.
3.1 System Console Standard console commands for the VAXstation 4000 Model 60 and VLC systems are listed by functional groups as follows: Functional Group Description or Example Additional commands HELP or ?, LOGIN, and REPEAT commands SET/SHOW commands Used to set or examine system parameters and configuration Memory commands DEPOSIT, FIND, and EXAMINE commands Processor control commands BOOT, CONTINUE, INITIALIZE, START, and UNJAM commands 3.1.
3.1.2 SET and SHOW Commands The VAXstation 4000 Model 60 and VLC SET and SHOW commands are used to set and examine system parameters. Table 3–1 provides a description of the parameters for the SET and SHOW commands.
3.1.2.1 SET and SHOW Command Syntax The following table shows the syntax and examples of the SET and SHOW parameters: Syntax Example SHOW parameter SET parameter value SHOW BOOT SET BOOT DKA200: 3.1.2.2 BFLG The BFLG parameter is the default bootflag. It is equivalent to R5:xxxxxxxx in the boot command. BFLG is normally set to 0.
3.1.2.4 CONFIG The CONFIG parameter is used to display the system configuration and device status. • The SET command does not apply to this parameter. • Use SHOW DEVICE for more information on SCSI devices. Refer to Section 2.3.2 for an example of a configuration display. 3.1.2.5 DEVICE The DEVICE parameter is used to display SCSI and Ethernet device information. The SET command does not apply to this parameter. Refer to Section 2.3.1 for information displayed by the SHOW DEVICE command. 3.1.2.
To set the diagnostic environment, enter a console command from Table 3–3.
3.1.2.8 ESTAT The ESTAT parameter displays status information about the system test. The SET command does not apply. The following is an example of the SHOW ESTAT command: Command Result SHOW ESTAT Displays the summary from the most recent system test since power-up. The display prompts for each summary screen. 3.1.2.9 ETHER The ETHER parameter displays the Ethernet hardware address. The SET command does not apply.
Command Result SHOW FBOOT FBOOT = 1 3.1.2.11 HALT The HALT parameter determines the recovery action that the system takes after power-up, system crash, or halt. The following table defines the HALT parameter values: Value Definition 1 System tries to restart operating system. If restart fails, then the system tries to reboot. 2 System tries to reboot. If the system fails to reboot, it enters console mode. 3 System halts and enters console mode.
Example: >>> SET KBD 0) 1) 2) 3) 4) 5) 6) 7) Dansk Deutsch Deutsch (Schweiz) English English (British/Irish) Espanol Francais Francais (Canadian) 3 >>> 4 8) 9) 10) 11) 12) 13) 14) 15) Francais (Suisse Romande) Italiano Nederlands Norsk Portugues Suomi Svenska Vlaams ! Enter numeric code 3.1.2.13 MEM The MEM parameter displays the memory address range and the unavailable memory address range. • The unavailable range is memory that is used by the console and is marked unavailable by the diagnostics.
3.1.2.15 PSE and PSWD The PSE parameter is the enable console password bit. When enabled, the console password is required to access the console. The PSWD parameter is used to set the console password. The SHOW command does not apply. The following are key points to remember about passwords: If the PSE is equal to... Then the password feature is...
How to Log In Follow these procedures to log in: Step Procedure 1 Set PSE to 1. 2 Enter the LOGIN command at the >>> prompt. 3 Enter the password at the PSWD0>>> prompt. The password must be exactly 16 characters. Valid password characters are 0 through 9 and A through F. 3.1.2.16 SCSI The SCSI parameter sets the SCSI ID for the system SCSI controller. The system SCSI ID default is set to 6.
3.1.3 Memory Commands The following table describes three memory commands that manipulate memory and registers: Command Function DEPOSIT Enters values into memory locations or registers EXAMINE Displays the contents of memory locations or registers FIND Finds a good section of memory or restarts parameter block 3.1.3.1 DEPOSIT Command The DEPOSIT command is used to write to memory locations from the console.
Table 3–4 DEPOSIT Command Qualifiers Qualifier Description Data Size1 /B Byte (8 bits) /W Word (16 bits) /L Longword (32 bits) /Q Quadword (64 bits) Address Space2 /V Virtual memory /P Physical memory /I Internal processor register /G General purpose register /M Machine register Range of Addresses /N:X Specifies that the X+1 locations be written with the value specified by DATA Protection /U Unprotects a protected memory location.
3.1.3.2 EXAMINE Command The EXAMINE command is used to display the contents of specific memory locations from the console. Syntax: EXAMINE /[qualifier] [address] Table 3–5 lists the qualifiers and what each one specifies.
The following example of the EXAMINE command reads the Ethernet hardware address: >>> EXAMINE/P/N:5 20090000 P P P P P P 20090000 20090004 20090008 2009000C 20090010 20090014 0000FF08 0000FF00 0000FF2B 0000FF1B 0000FF48 0000FFE3 3.1.3.3 FIND Command Use the FIND command to search memory for either of the following: • A page-aligned 128 KB segment of good memory • A restart parameter block (RPB) If the memory segment is... Then...
3.1.4 Processor Control Commands The following table lists the processor control commands: Command Function BOOT Bootstraps the operating system CONTINUE Starts the CPU running at the current program counter (PC) HALT Stops the CPU INITIALIZE Initializes processor registers START Starts the CPU at a given address UNJAM Sets devices to an initial state 3.1.4.1 BOOT Command The BOOT command starts the bootloader, which loads the operating system and starts it.
The following example shows the system performing a conversational boot from DKA200. If the system cannot boot from DKA200, it tries a conversational boot from DKA400. Example: >>> BOOT /R5:00000001 DKA200, DKA400 3.1.4.2 CONTINUE Command The CONTINUE command switches the system from console mode to program mode. The CPU starts running at the current program counter (PC). To execute this command, enter the CONTINUE command at the console prompt. For example, >>> CONTINUE 3.1.4.
3.2 Alternate Consoles The VAXstation 4000 Model 60 and VLC systems provide two ways to use alternate consoles if the graphics subsystem fails. Console commands may be entered on a terminal connected to the printer port of the workstation or from a network connection to the Ethernet port. The two alternate consoles, printer port consoles and network consoles, are described in the following sections. 3.2.
Follow these procedures to access the console from the network: Step Procedure 1 Identify the Model 60 or VLC hardware Ethernet address. 2 Verify that there is a VMS operating system on the same Ethernet segment as the Model 60 or VLC (the systems cannot be separated by a bridge or router).
Example 3–1 is an example of a network console session. Example 3–1 Network Console Session $ MC NCP NCP>SHOW KNOWN CIRCUITS Known Circuit Volatile Summary as of 27-MAR-1991 13:50:02 Circuit SVA-0 State Loopback Name on Adjacent Routing Node 25.
4 FRU Removal and Replacement Hints The following section contains VAXstation 4000 Model 60 and VLC FRU removal and replacement hints. Refer to the VAXstation 4000 Model 60 Service Information and VAXstation 4000 VLC Service Information guides for complete FRU removal and replacement procedures, illustrations, and part numbers. The following topics are included in this chapter: Section 4.1 Precautions Section 4.2 Preliminary Steps Section 4.3 System Preparation Section 4.
4.1 Precautions Only qualified service personnel should remove or install FRUs. Note It is the customer’s responsibility to back up the software before Digital Services personnel arrive at the site. This is important to ensure that data is not lost during the service process. The customer should also shut down the workstation software. Before performing any maintenance work, Digital Services personnel must confirm that the customer has completed both of these tasks.
Step Procedure 4 Use the SHOW CONFIG command and write down the following information: 5 6 • System ROM version • Graphics type • Memory configuration • SCSI devices and IDs Make sure this configuration agrees with the actual hardware. If the configuration does not agree, make sure the following are true: • SCSI IDs are all unique. • Cables are correctly installed. • The expansion box power is turned on first. Wait three minutes after turning off a monitor before you move or service it.
Step Procedure 4 Use the SHOW CONFIG command to determine the presence of devices, test status, and quantity of memory inside the system. • Record the current system configuration information for reference. • After adding the new device or module: Compare the new configuration with the previous one to help verify that all devices are present and functioning correctly. Halt the system when you first turn it on.
4.4 Model 60 FRU Removal/Replacement Hints The following section contains Model 60 FRU removal and replacement hints. 4.4.1 Model 60 FRU Locations Figure 4–1 shows the location of the Model 60 system FRUs.
4.4.2 Hard Disk Drive The following hints provide removal and replacement assistance: Hint Procedure Bracket/Disk Removal 1 Pull the colored tab on the drive bracket toward the front of the system. The tab is located at the upper left corner of the bracket. 2 Lift the drive and bracket from the system box. Disconnect the SCSI and dc power cable from the drive(s). Disk Removal 1 Push down on the plastic tab at the end of the bracket (opposite to where the SCSI and power cables connect to the drive).
4.4.3 RX26 Diskette Drive The following hints provide removal assistance: Hint Procedure Bracket/Diskette Removal 1 Pull the tab on the drive bracket toward the power supply of the system. The tab is located at the upper front right corner of bracket. 2 Push the tab behind the screw hole at the bottom center of the bracket to the right. 3 Lift the drive and bracket from the system box. Disconnect the SCSI and dc power cable from drive(s).
4.4.5 Power Supply The following hints provide removal and replacement assistance: Warning Do not attempt to open the power supply. There are dangerous voltages inside; there are no user-serviceable parts. Hint Procedure Removal 1 Remove the hard disk drive. 2 Pull forward on the blue tab (on the right toward the front of the box) just under the supply and lift the front of the supply slightly. 3 Lift the rear of power supply and remove it from the system box.
4.4.6 Lights and Switches Module The following hints provide removal assistance: Hint Procedure Removal 1 Remove the hard disk drive bracket. 2 Remove the removable media drive bracket. 3 Disconnect the module connector from the system module by lifting up on the module where it overlaps the system module. 4 Lift the module away from the front of the system. 4.4.7 MS44 Memory Module Caution You can easily damage memory components with static electricity.
4.4.8 LCG Graphics Module Caution Wear an antistatic wrist strap and place an antistatic mat under the system when removing and replacing any modules. Hint Procedure Removal 1 Pull the two tabs above the module towards the front of the system. Rotate the front of the module up. Replacement 1 Make sure that the two slots in the metal bracket on the graphics module line up with the two notches on the plastic bracket that is along the rear of the system module.
4.4.9 ScanProc Graphics Module The following hints provide removal and replacement assistance: Hint Procedure SPXg Removal 1 Remove the frame buffer/graphics subsystem processor (GSP) assembly. SPXg Replacement 1 If the new FRU is a SIMM memory module, install it on the frame buffer module. 2 Set the switch 2 setting toward the B marker on the frame buffer module for a 66 Hz refresh rate. Set the switch 2 away from the B marker on the frame buffer module for a 72 Hz refresh rate.
Hint Procedure SPXgt Removal 1 Remove the plastic clip that holds the GSP module to the frame buffer module. Note: Attempting to remove both the GSP module and the frame buffer module, by grasping the frame buffer module tail, could result in damage to the module. 2 Lift the frame buffer tail bracket just enough to free it from the ridge on the disk drive H-bracket. 3 Hold the frame buffer module above the GSP inter-module connectors. The GSP module will remain connected to the system module.
4.4.10 System Module (CPU) The following hints provide removal and replacement assistance: Hint Procedure Removal 1 Remove the system module (CPU) by lifting the front slightly, so that it clears the two guides at the front right and left of the module. 2 Use the large center connector and pull the module toward the front of the system box. Lift the system module out. Replacement 1 Make sure the five slots in the module line up with the five latches on the base of the system box.
4.4.12 TURBOchannel Adapter and Option Modules The following hints provide removal and replacement assistance: Hint Procedure TURBOchannel Adapter/Option Removal 1 Disconnect the TURBOchannel option cable. 2 Remove the two screws that hold the option plate over the outside of the TURBOchannel option. 3 Disconnect and remove the SCSI cable from system board and from the opening over the external TURBOchannel port. 4 Remove the graphics module.
4.5.1 VLC FRU Locations Figure 4–2 shows the location of the VLC system FRUs.
4.5.2 Hard Disk Drive The following hints provide removal and replacement assistance: Hint Procedure Removal 1 Depress the cricket clip on the side of the drive and slide the drive towards the power supply until the metal screws (on the bottom of the drive) are aligned with the mounting holes on the skid plate. Replacement 1 It is easier to mount the drive on the system box when the cables are attached to the drive.
Caution Wear an antistatic wrist strap and place an antistatic mat under the system when removing and replacing any modules. 4.5.4 Graphics/Audio Frame Buffer Module The following hints provide removal assistance: Hint Procedure Removal 1 Remove the two mounting screws. 2 Lift the module up and to the front until the video jack clears the plastic system box enclosure. 4.5.
4.5.6 MS40 Memory Module Caution You can easily damage memory components with static electricity. Wear an antistatic wrist strap when you install or remove memory components. The following hints provide removal assistance: Hint Procedure Removal 1 If you replace a module in the back of the system board, you must remove the modules at the front first, and work towards the back. 2 Release the two metal retainers at each end of the memory module connector.
A Interpreting Error Codes The VAXstation 4000 Model 60 and VLC system firmware always tries to report any detected hardware errors to the console device and to the LEDs. The Model 60 LEDs are located on the front of the system box and the VLC LEDs are located on the rear of the system box. Errors are reported as a result of failures during the power-up tests or during user-initiated tests. The error codes identify the device and the test that failed.
A.1 Error Messages Overview The console reports the following two types of errors: Error Type Description Immediate These errors are displayed immediately after running a test, without additional user intervention. Extended These errors display more error information in a different format. To get the extended error information, enter the SHOW ERROR command at the console prompt (>>>).
The extended error display has two lines: • An error line similar to the immediate error message. The error code (last field of the first line) is in hexadecimal. • A second line with up to eight longwords of error information. Extended Error Message Format The extended error messages appear in the following format: ?? 150 10 SCSI 0032 150 000E 00000005 001D001D 03200000 00000024 (cont.
Table A–1 FRU Codes FRU Code FRU 001 System module; the mnemonic identifies the device.
A.2 Error Codes: Self-Tests, Systems Tests, and Utilities The following tables describe the self-tests, system tests, and utilities for the Model 60 and VLC systems. Notes • The following tables apply to both the Model 60 and VLC systems, unless specified otherwise. • In the self-test tables, decimal errors display after the self-test, and hexadecimal errors display after the extended test. A.2.
Table A–2 (Cont.) TOY/NVR Test Error Codes Error Decimal Hexadecimal Meaning 104 68 Battery check, VRT, and NVR test have failed 128 80 Update in progress has failed to clear; hard error 129 81 Update in progress has failed to clear; soft error 160 A0 Update in progress has failed and VRT bit failure A.2.
Extended Error Format: This extended error message is returned by the DZ read LPR test or if a character comparison error occurs in the other DZ tests. The second field (4-digit field) is the extended error format.
Table A–4 DZ Suberror Codes SuberrorHexadecimal Meaning Read LPR 21 Read LPR baud rate is incorrectly set 22 Read LPR character width is incorrectly set 23 Read LPR parity bit is incorrectly set 24 Read LPR receiver on bit is incorrectly set 31 DZ modem test - failed RTS or CTS loopback 32 DZ modem test - failed DSRS or DSR & CD loopback 33 DZ modem test - failed LLBK or SPDMI loopback 34 DZ modem test - failed DTR or RI loopback DZ Modem Test DZ Polled Test 41 DZ polled test - transfer
A.2.2.1 DZ System Test Error Codes (Model 60 Only) The following are error codes for the system test DZ module: ?? DZ 0 ABCD 0 00:00:00.00 ABCD are the four DZ lines. The error codes are identical for each line.
Table A–5 Memory Test Error Codes Error Decimal Hexadecimal Meaning 64 40 16 MB memory module and a 4 MB memory module are plugged in as a pair 66 42 Gap was found between memory module pairs 68 44 16 MB memory module found on a PVAX2 70 46 4 MB memory modules found after 16 MB memory modules 72 48 Memory modules not plugged in as pairs 256 100 Failure has occurred in the byte mask test 260 104 Parity error occurred during the byte mask test 514 202 Data compare error occurred duri
The memory test does not display extended error information when an error occurs. Enter the SHOW ERROR command to view the extended error information.
Table A–6 MEM Memory Module FRU Values FRU Module Bank Connector Model 60 1 0 J25 VLC 1 2 J6 Model 60 2 0 J24 VLC 2 2 J5 040 041 042 Model 60 1 1 J23 VLC 1 1 J4 043 Model 60 2 1 J22 VLC 2 1 J3 Model 60 1 2 J21 VLC 1 0 J2 Model 60 2 2 J20 VLC 2 0 J1 044 045 A.2.
A.2.
Table A–9 SCSI Self-Test Error Codes Error Decimal Hexadecimal Meaning 2 2 SCSI reset register test has failed 4 4 SCSI configuration registers test has failed 6 6 SCSI FIFO register test has failed 8 8 SCSI transfer count registers test has failed SCSI Interrupt Test Failures 10 10 Status registers test has failed 20 14 No cause has failed 22 16 High IPL, mask disabled has failed 24 18 High IPL, mask enabled has failed 26 1A Low IPL, mask disabled has failed 28 1C Low IPL, m
Table A–9 (Cont.) SCSI Self-Test Error Codes Error Decimal Hexadecimal Meaning SCSI Map Error Test Failures 60 3C DMA mapping has failed 62 3E DMA inquiry has failed 64 40 Map error will not clear 66 42 Map error will not set 68 44 Parity error will not clear 70 46 PROM function has failed 80 50 SCSI PROM function has failed 82 52 SCSI INIT driver has failed The SCSI test does not display extended error information when an error occurs.
Extended Error Format 000B: This format is used by the register test. 001 000B aaaaaaaa bbbbbbbb cccccccc Code Meaning aaaaaaaa Error code bbbbbbbb Address of the register or location being accessed cccccccc Information about the error Extended Error Format 000C: This format is used by the interrupt test.
Code Meaning ffff Error code gggg Mode of operation hhhhhhhh Number of data bytes received Extended Error Format 000E: This format is used when execution of a SCSI command fails.
Extended Error Format 000F: This format is used when the status phase returns a bad status, or when a bad sense key is seen after a request sense.
Code Meaning hhhh Byte 14 of the request sense packet (device FRU) iiii Information about the error1 jjjjjjjj Number of bytes of sense data returned from the request sense kkkkkkkk Request sense key 1 Refer to Table A–10. Extended Error Format 0011: This format is used when the data out phase sends fewer bytes than expected.
Extended Error Format 0012: This format is used when an unsupported message is seen.
Code Meaning gggggggg Map register address hhhhhhhh Contents of the map register iiiiiiii Error code Extended Error Format 0014: This format is used by the data transfer test when the numbers received from two transfers are different.
The information values reported by some extended SCSI self-test errors are as follows. Refer to Table A–10 when an iiii message is displayed within the extended error format.
Table A–10 (Cont.
Table A–10 (Cont.
Table A–10 (Cont.
A.2.7 SCSI Utilities Messages The following table describes error messages returned by a SCSI utility. All Model 60 and VLC SCSI utility errors appear in the format text_message information_value.
Table A–13 Additional SCSI Information Values for Utilities Information Value Decimal Meaning 176 Bad utility number received from the user 177 Bad device number received from the user 178 Bad logical unit number received from the user 180 Device number entered by the user is the same as the controller 181 Utility cannot be executed in this mode of operation 182 Not enough data was returned from a SCSI command 183 Device is not a disk 184 Device is not a tape 185 Media is not removable 1
Table A–14 SCSI System Test Error Codes Error Decimal Hexadecimal Meaning 90 5A WST call failed 92 5C ELN call failed 100 64 Inquiry failed when sizing bus 102 66 Not enough inquiry data returned when sizing bus 104 68 Start unit failed when sizing bus 106 6A Test unit ready failed when sizing bus 108 6C Mode select failed when sizing bus 110 6E Read capacity failed when sizing bus 112 70 Mode sense failed when sizing bus 114 72 Media is write-protected in manufacturing mode
Table A–14 (Cont.) SCSI System Test Error Codes Error Decimal Hexadecimal Meaning 164 A4 Wrong number bytes written in device test 166 A6 Data miscompare in device test 168 A8 Reselection timeout in device test A.2.
Table A–15 DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning 1 1 Self-test was unsuccessful 2 2 Transmit underflow 4 4 Transmitter busy 6 6 Receiver busy 8 8 Transmitter error 10 A Carrier detect loss Sync Comm Receive Failures 12 C Receive overflow 14 E Receive CRC error 16 10 Receive abort 18 12 Receive non-octet aligned 20 14 Receive parity error 22 16 Receive frame error 24 18 Receive length too large
Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning DSW21 Comm.
Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning DSW21 Comm.
Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning DSW21 Comm.
Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning DSW21 Comm.
Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning 226 E2 UTIL invalid cable code DSW21 Comm.
Table A–15 (Cont.
Table A–16 (Cont.
Table A–16 (Cont.
command to view the extended error information in hexadecimal. The extended error codes can be of several types as shown in the following examples. Extended Error Format 0001: This format is used by the synchronous communication option RAM test.
The following table describes extended error formats 0002 through 0006: Code Meaning 0020 FRU code for the DSW21 synchronous communication option 0002 0003 0004 0005 0006 Format type for the test aaaa Test status bbbb MC68302 diagnostic test number cc Cable code for channel 1 SCC1 dd Cable code for channel 2 SCC2 ee Current hardware revision ff Current software revision gg Current channel under test (1, 2, 3) hh Current electrical interface ii Internal loopback mode (0=internal, 1=ext
Extended Error Format 0007: This format is used by the DSW21 synchronous communication device reset test. The reset test only returns a timeout status if it does not get a posted interrupt controller.
Code Meaning dddd Stack pointer low eeee Status register ffff PC low gggg PC high Extended Error Format 10: This format is used by the DSW21 synchronous communication device when it first executes code, and is used to verify that the 68K is executing instructions. 0020 000A 00040003 00060005 00080007 00100009 00120011 00140013 00160015 Code Meaning 0020 FRU code for the DSW21 synchronous communication device 000A Format type A.2.
A.2.14 TURBOchannel Adapter Self-Test Error Codes The following table describes the TURBOchannel adapter self-test error codes.
Decimal Format The following example shows a TCA decimal error code: >>>T TCA ?? 013 13 TCA 0026 Hexadecimal Format The following example shows a TCA hexadecimal error code: >>>SHOW ERROR ?? 013 13 TCA 001A A.2.15 TURBOchannel Adapter System Test Error Codes (Model 60 Only) There is no system test for the TURBOchannel adapter. Refer to Section 2.12.11 and Section A.2.16 for additional diagnostic test information. A.2.
>> T TC0 ? REX CMDS: T TC0 / | ? T TC0 SCRIPT T TC0 INIT T TC0 CNFG T TC0 LS T TC0 CAT >> ROM Object List ROM objects reside on the TURBOchannel option card. Enter the following command to display all ROM objects for the TURBOchannel device.
Note After entering T TC0 LS It is not always safe to run tests which do not appear in any script. Consult the TURBOchannel option user’s guide before you run any tests individually.
Option Tests Enter the following command to display all the option tests: T TC0 / ? Example: >> T TC0 /? *emul: t tc0/? flash eprom 68K sram rmap phycsr mac elm cam nirom intlpbk iplsaf pmccsr rmc pktmem rtostim botim extlpbk extmemtst dmatst enablerem disablerem >> The option test display is option dependent. TURBOchannel options can display the tests differently. Some options show only the strings.
Running an Option Test Enter the following command to run an option test: T TC0 / Example: >> T TC0 SRAM >> The DEFZA STATIC RAM is now tested. The SRAM option is listed in the TURBOchannel option test display. Note If some devices have qualifiers to a particular subtest, you can add these on to the end of the command line as outlined in the option’s firmware specification or user’s guide.
The emulator shows each test within the script as it is executed. Also, error status is checked after each test completes and is saved for the end of the script. Note Standard scripts pst-q, pst-t, and pst-m can be run as single tests. The SCRIPT command can be omitted on the command line for these scripts. The presence of standard scripts is optional.
A.2.17 MIPS/REX Emulator Errors The emulator’s function is to execute the tests. While an error status code is maintained during testing, the emulator does not diagnose TURBOchannel hardware failures.
A.2.
Table A–19 (Cont.
Table A–20 FP Exception Vectors Vector Description 004 Machine check vector number 010 Privileged instruction vector 014 Customer reserved instruction vector 018 Reserved operand vector 01c Reserved addressing mode vector 034 Arithmetic trap vector A.2.
The cache test does not display extended error information when an error occurs. Enter the SHOW ERROR command to view the extended error information. The extended error format is shown in the following example: Extended Error Format: This format is used by the cache test. 001 000a aaaaaaaa eeeeeeee rrrrrrrr Code Meaning aaaaaaaa Address within the DATA or TAG store that failed eeeeeeee Expected value of the data pattern rrrrrrrr Data that was read from the failing address A.2.
The graphics self-test produces the error messages in the following table. The error messages apply to both the Model 60 and VLC unless specified otherwise.
Table A–22 (Cont.
Table A–22 (Cont.
Table A–22 (Cont.
next field is the extended error format, one of the eight formats listed in the following examples. Extended Error Format 0001: This format is used by the graphics register test, FIFO test, video test, and the virtual test.
Extended Error Format 000C: This format is used by the graphics FIFO test. 001 000C aaaaaaaa bbbbbbbb cccccccc dddddddd eeeeeeee Code Meaning 001 FRU aaaaaaaa Error code bbbbbbbb LCG command packet being tested cccccccc Address of the register dddddddd Expected register content eeeeeeee Register content Extended Error Format 000D: This format is used by the graphics FIFO test, interrupt test, video test, and the virtual drawing test.
Code Meaning cccccccc Graphics status bits dddddddd Graphics status register address eeeeeeee Graphics status register contents ffffffff Expected state of status bits Extended Error Format 000F: This format is used by the video option board readback test for 4- and 8-plane modules.
Table A–24 Color Compare Failures - Two Heads Error Description 20 blue > green 21 blue <= green 22 green > red 23 green <= red Extended Error Format 000F: This format is used by the Model 60 video option board readback test for 24-plane modules.
Code Meaning ffffffff Graphics-LU function gggggggg Graphics-action code (ag_test), op_setup (_virtual tests) A.2.21 SPXg and SPXgt Graphics Self-Test Error Codes (Model 60 Only) The SPXg and SPXgt modules provide error information that can be utilized by manufacturing, Digital Services, and the customer to identify faults down to a logical block. Below is a break down of the error information provided in the power-up error code format by the SPXg and SPXgt diagnostic ROM.
A.2.22 SPXg and SPXgt Graphics Self-Test Extended Summary Screen (Model 60 Only) In addition to the normal error code listed in Figure A–1, the diagnostic also provides extended error information. This extended error information can be displayed only with the system error summary command (SHOW ERROR) entered on the console keyboard. The following example shows a typical error report for the SPXg module.
Table A–26 SPXg and SPXgt Graphics Failing Logical Blocks Block Number Failing Block 001 ScanProc 002 VRAM 003 SIMM1 004 SIMM2 005 JChip 006 i860 007 Cursor Generator 0 008 Cursor Generator 1 009 SRAM 00A VDAC The SPXg and SPXgt graphics self-tests produce the error messages in the following table: Table A–27 SPXg and SPXgt Graphics Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning LED Codes (Hexadecimal) 16 10 JChip register test 21 32 20 SRAM test 21
Table A–27 (Cont.
Table A–27 (Cont.) SPXg and SPXgt Graphics Self-Test Error Codes (Model 60 Only) Error Decimal Hexadecimal Meaning LED Codes (Hexadecimal) 544 220 Brooktree off screen test 26 560 230 Brooktree input signature test 26 576 240 Brooktree cursor window test 26 592 250 JChip window test 26 608 260 Brooktree analog compare test 26 624 270 Set/clear interrupt test 27 A.2.
A.2.24 Graphics System Test Overview - LCG (Model 60 Only) The LCG system test sets up the graphics modules to execute drawing commands from the graphics FIFO and clip list command buffers. The first pass draws a checkerboard on the screen by copying a "box" from main memory to each of the 24 box locations in the checkerboard, inverting every other box. Subsequent passes copy each box from the next box, and the last box from the first box on each pass.
Table A–29 (Cont.
A.2.
expected = D7DAFF0F actual = D7DAFF0F ------------------------------------------------------Brooktree Signature Collection signature error count 00000004 A pixel group expected sig = 07BFCC actual = 5A31B5 B pixel group expected sig = E81E51 actual = E81E51 C pixel group expected sig = AA698B actual = 5F9587 D pixel group expected sig = BC0C72 actual = BC0C72 __________________________________________________________ ********** SYSTST_NXT_SCR ((’1’=Y), (’0’=N)).................? A.2.
Table A–31 NI Self-Test Error Codes Error Decimal Hexadecimal Meaning Network Address ROM Test Failure 16 10 Read access failed 18 12 Null address failure 20 14 Bad group address 22 16 Bad checksum 24 18 Bad group 2 26 1A Bad group 3 28 1C Bad test patterns LANCE CSR Test Failures 32 20 LANCE register address port R/W error 34 22 LANCE CSR0 read/write error 36 24 LANCE CSR1 read/write error 38 26 LANCE CSR2 read/write error 40 28 LANCE CSR3 read/write error LANCE Initia
Table A–31 (Cont.
Table A–31 (Cont.
Table A–31 (Cont.
Table A–31 (Cont.
Extended Error Format 0001: This format is used by the register test. 0001 0001 aaaaaaaa bbbbbbbb cccccccc Code Meaning aaaaaaaa Register address bbbbbbbb Expected data or data written cccccccc Actual data or data read Extended Error Format 0002: This format is used when a DMA error occurs.
Extended Error Format 000C: This format is used when there is a network address ROM test pattern error. 0001 000C aaaaaaaa bbbbbbbb cccccccc Code Meaning aaaaaaaa Base address of the network address ROM test pattern bbbbbbbb First four bytes of the test patterns cccccccc Last four bytes of the test patterns Extended Error Format 000D: This format is used when there is an initialization error.
Extended Error Format 000F: This format is used when there is a receive error. 0001 000F 0000aaaa bbbbbbbb cccccccc dddddddd Code Meaning aaaa Actual value of LANCE CSR0 bbbbbbbb Physical address of the current receive descriptor cccccccc First longword of the receive descriptor dddddddd Second longword of the receive descriptor Extended Error Format 0010: This format is used when there is a packet error.
A.2.31 Network Interconnect (NI) System Test Error Codes (Model 60 Only) The following example and table explain and list Model 60 NI system test error messages. ?? 9 NI 000X 00YY 0 00:00:00.00 In the example, X is the source of the error: • 1 - Test • 2 - System test monitor • 3 - Device driver • 4 - VAXELN • 5 - System YY indicates the specific error code (shown in Table A–32).
Table A–32 (Cont.
B Reading the Diagnostic LED Codes This appendix describes how to interpret the diagnostic LEDs. On the Model 60, the LEDs are located at the control panel on the front of the system box, and on the VLC, the LEDs are located on the back of the system box. The diagnostic LEDs apply to both the Model 60 and the VLC unless stated otherwise. The following topics are included in this appendix: Section B.1 Diagnostic LED Overview Section B.2 LED Error Codes Section B.
B.1 Diagnostic LED Overview The system uses the eight LEDs on the control panel to indicate the currently executing test. When power is turned on, all the LEDs light (LED code is FF(h)), and then display different codes as the devices are tested. The LED codes are divided into two fields. The left-most four LEDs represent the device number and the right-most four LEDs represent a substate that the device test is currently in. LED codes E0h - FFh are reserved for the console. B.
B.3 Power-Up and Initialization LED Codes Table B–1 lists the system power-up and initialization LED codes.
B.4 TOY and NVR LED Codes Table B–2 lists the TOY and NVR LED codes. Table B–2 TOY and NVR LED Codes (0001 XXXX) LED Depiction LED Code Description FRU 0001 0000 10h TOY and NVR clock test has failed System module 0001 0001 11h TOY and NVR test has failed System module In this column, 1 indicates the LED is on; 0 indicates the LED is off. B.5 LCG and Graphics/Audio Frame Buffer LED Codes Table B–3 lists the LED codes for the LCG and graphics/audio frame buffer graphics modules.
Model 60 Note If the graphics option fails, the system may not give you a console error message. In this case you must use the error LEDs on the lights and switches module to isolate the fault. B.6 SPXg and SPXgt Graphics LED Codes Table B–4 lists the LED codes for the SPXg and SPXgt graphics modules.
B.7 DZ LED Codes Table B–5 lists the DZ LED codes.
B.8 Cache LED Codes Table B–6 lists the cache LED codes.
B.9 Memory LED Codes Table B–7 lists the memory LED codes.
B.11 Network Interconnect (NI) Device LED Codes Table B–9 lists the NI device LED codes.
B.12 SCSI Device LED Codes Table B–10 lists the SCSI device LED codes.
B.13 DSW21 Synchronous Communication Device LED Codes (Model 60 Only) Table B–11 lists the DSW21 synchronous communication device LED codes.
B.13.1 TURBOchannel Adapter LED Codes (Model 60 Only) Table B–12 lists the TURBOchannel adapter LED codes.
C Troubleshooting Troubleshooting is the process of isolating and diagnosing problems with the system.
C.1 Troubleshooting Overview The troubleshooting techniques described in Table C–1 do not identify all possible problems with the system, nor do the suggested corrective actions remedy all problems. For additional information, refer to Chapter 2 for diagnostic testing and test command procedures.
Table C–1 Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action System Problems System fan is off. Power light is off. Power cord is not connected. Check the power cord connections at both ends. Faulty power cord. Replace power cord. Power supply fan has failed. Replace the power supply. Power cord is not connected. Check the power cord connections at both ends. Wall socket may not be operative.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action System Problems Wall socket may not be operative. Try a different wall socket, or try an electrical device that you know works in the wall socket. Check the diagnostic LED code. Compare the code to the LED error code tables in Appendix B. Replace monitor failed FRU. Refer to the monitor service manual for instructions on how to replace the FRU. Power-up display contains an error message.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action System Problems Unable to boot off the network (ESA0). Refer to the Network Problems section of this table. Monitor Problems No display appears on the monitor screen. VRC 16 is powered up before the system. Monitor is not turned on. Check the monitor on/off switch. Check that the monitor power cord is connected at both ends. Contrast and brightness controls are too dark to see the screen display.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action Keyboard Problems Keys do not work. Hold Screen key is active. Hold screen light is on. Press the Hold Screen key to release hold on screen. Keyboard cable is loose or not connected. Check the keyboard cable at both ends. Keyboard has failed. Replace the keyboard.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action SCSI Device Problems An installed drive does not work. Software does not work from the diskette drive, or a diskette read or write error message is displayed. Software does not boot from the fixed disk drive. Two SCSI identifiers are set to the same ID number. Reset each SCSI ID to a unique number. Loose cables. Check to make sure all cables are connected. Defective drive.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action Network Problems NI error message is displayed when verifying Ethernet. No ThinWire or thickwire terminator or cable was installed. Attach a ThinWire or standard Ethernet terminator. Network switch is not set properly. Verify that the network switch is set to network connector with cable or terminator. Terminator is missing from network. Check by replacing cable with a terminator.
Table C–1 (Cont.) Symptoms, Causes, and Corrective Action Symptom Possible Cause Corrective Action Expansion Box Problems Expansion box fan is off. Power light is off. Power cord is not connected. Check the power cord connections at both ends. Faulty power cord. Replace power cord. Power supply fan has failed. Replace the power supply. Power cord is not connected. Check the power cord connections at both ends. Wall socket may not be operative.
D FRU Part Numbers The tables in this appendix provide the names and part numbers for the VAXstation 4000 Model 60 and VLC field-replaceable units (FRUs). FRUs, miscellaneous hardware, and cables are also listed for the SZ03 and SZ16 expansion boxes used with the Model 60 and VLC. The following topics are included in this appendix: Section D.1 Precautions Section D.2 Model 60 System Box FRUs Section D.3 Model 60 Monitor FRUs Section D.4 Model 60 System Box Miscellaneous Hardware Section D.
D.1 Precautions Follow these precautions when removing or installing FRUs: • Only qualified service personnel should remove or install FRUs. • Electrostatic discharge (ESD) can damage integrated circuits. Always use a grounded wrist strap (part number 29-11762-00) and grounded work surface when working with the internal parts of the workstation. Note It is the customer’s responsibility to back up the software before Digital Services personnel arrive at the site.
Table D–1 (Cont.
D.3 Model 60 Monitor FRUs Table D–2 contains the model numbers for the Model 60 supported monitors. Table D–2 Model 60 Monitors Monitor Part Number 16-inch color VRT16-DA,D4,HA,H4 19-inch monochrome VR319-DA,D4 19-inch color VR320-CA,C4 19-inch color VRT19-DA,D3,D4,HA,H4 17-inch color VRM17-AA,A4 17-inch color VR297-DA,D3,D4 19-inch color VR299-DA,D3,D4 D.4 Model 60 System Box Miscellaneous Hardware FRUs Table D–3 contains the part numbers for the Model 60 miscellaneous hardware.
Table D–3 (Cont.
Table D–4 (Cont.
D.6 VLC System Box FRUs Table D–5 contains the part numbers for the VLC system box FRUs.
Table D–6 (Cont.) VLC Monitors Monitor FRU 19-inch color VR299-DA,D3,D4 D.8 VLC System Box Miscellaneous Hardware Table D–7 contains the part numbers for the VLC miscellaneous hardware.
Table D–8 (Cont.) VLC Cables FRU Part Number System power cable for Europe 17-00365-19 System-to-monitor power cable (IEC to IEC 39-inch cable) 17-00442-25 Internal power cable 17-03210-01 Cable assembly, high-resolution monitor cable 17-02906-01 Internal SCSI cable 17-03191-01 System-to-VRT13 monitor cable (BCC27-05) 30-34762-03 D.10 SZ16 Expansion Box FRUs Table D–9 contains the part numbers for the SZ16 expansion box.
D.11 SZ16 Expansion Box Miscellaneous Hardware Table D–10 contains the miscellaneous part numbers for the SZ16 expansion box.
D.12 SZ16 Expansion Box Cables and Terminators Table D–11 contains the part numbers for the SZ16 expansion box cables and terminators.
D.14 SZ03 Expansion Box Miscellaneous Hardware Table D–13 contains the miscellaneous part numbers for the SZ03 expansion box. Table D–13 SZ03 Expansion Box FRUs - Miscellaneous Hardware FRU Part Number Screw (Sems 6-32 Pan .250 Torx) 12-30934-01 Bracket, RX26 drive 74-43972-01 Standoff (male/female for mounting disk drives) 90-00001-49 Screw (Sems 6-32 Pan) 90-00049-47 Washer (helical split SST) 90-07801-00 Screw (drive position) 90-11187-01 D.
Index A Alternate consoles network console, 3–18 example, 3–20 printer port, 3–18 Audio self-test (AUD), 2–21 C Cabling internal, 1–10 Cache error codes, A–53 Cache self-test, 2–16 Console alternate consoles see Alternate consoles, 3–18 error codes FRU, A–3 password, 3–10 Console commands, 3–2 additional commands HELP or ?, 3–2 LOGIN, 3–2 REPEAT, 3–2 memory commands, 3–12 DEPOSIT, 3–12 EXAMINE, 3–14 FIND, 3–15 processor control commands, 3–2, 3–16 BOOT, 3–16 CONTINUE, 3–17 HALT, 3–16 Console commands proc
Diagnostic environments, 2–8, 3–5 DIAGENV command, 2–9 selecting, 2–8 Diagnostic functions, 2–2 Diagnostic LED codes, B–2 cache, B–7 DSW21 communication device, B–11 DZ, B–6 LCG and graphics/audio frame buffer graphics, B–4 memory, B–8 NI, B–9 power-up/initialization, B–3 SCSI device, B–10 SPXg and SPXgt graphics, B–5 system device, B–8 TOY and NVR, B–4 TURBOchannel adapter, B–12 DSW21 synchronous communication device error codes, A–29 to A–42 system test error codes, A–42 utilities error codes, A–42 DSW21
FRU removal and replacement Model 60 hints (cont’d) lights and switches module, 4–9 MS44 memory module, 4–9 power supply, 4–8 RRD42 CD-ROM drive, 4–7 RX26 diskette drive, 4–7 ScanProc graphics module, 4–11 SPXg and SPXgt graphics, 4–11 synchronous communication module, 4–13 system module (CPU), 4–13 TURBOchannel adapter and option, 4–14 TZK10 QIC tape drive, 4–7 precautions, 4–2 preliminary steps, 4–2 system preparation, 4–3 VLC FRU locations, 4–15 VLC hints graphics/audio frame buffer module, 4–17 hard dis
NI utilities, 2–36, 2–37 entity-based module (EBM), 2–37 NI listener, 2–37 NVR self-test, 2–12 P Password console, 3–10 features, 3–10 Power supply specifications, 1–10 voltage, 1–7 Power-up self-test alternate console switch, 2–2 fatal error before initialization, 2–2 HALT command, 2–3 overview, 2–2 unsuccessful power-up, 2–3 Printer port console, 3–18 Processor control commands, 3–2, 3–16 S SCSI error codes information values, A–22 mode values, A–25 self-test error codes, A–13 SCSI information values, A
System configuration, 2–5 displaying, 2–6 SHOW CONFIG, 2–5 SHOW DEVICE, 2–4 System console commands see Console commands System devices internal, 1–10 System module (CPU) Model 60 removal/replacement hints, 4–13 VLC removal/replacement hints, 4–17 System self-test (SYS), 2–18 System test, 2–23 commands, 2–24 display of, 2–25 environments, 2–23 summary screens, 2–27 SYS test see System self-test (SYS), 2–18 T TOY self-test, 2–12 TRIGGER, 2–37 Troubleshooting audio problems, C–8 expansion box problems, C–8 k
