DISKCRYPT MOBILE DCM300 USER MANUAL
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DiskCrypt® Mobile USER MANUAL G-P6019-TM001 (ISSUE A) Issue Date: Apr 2009 Copyright © 2009 ST Electronics (Info-Security) Pte Ltd. All rights reserved. No part of this material may be reproduced, transcribed, used or disclosed to any third party in any form or by any means, without the written permission of ST Electronics (Info-Security) Pte Ltd.
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G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Disclaimer DigiSAFE DiskCrypt Mobile DCM300 has been designed to be compliant with the SATA hard drive operating specifications as well as USB 1.1/2.0 and Firewire 400/800 operating specifications. ST Electronics (Info-Security) accepts no liability for any loss of data or the inability of DiskCrypt Mobile to work with equipment that are not compatible with the above operating specifications.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Contents 1. About this Guide .................................................. 1 2. Introduction ........................................................ 2 2.1. 2.2. 2.3. 2.4. 3. Installing a hard drive Connecting DCM300 to a computer Using the built-in keypad Using an AC Power Adapter 5 6 7 8 Authentication........................................................ 9 4.1 4.2 5 2 3 3 4 Installation................................................
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A AMENDMENT RECORD AMDT NO. AFFECTED PAGE(S) ECN/DCR NO.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 1. About this Guide This guide is designed to provide step-by-step instructions for installation of DigiSAFE DiskCrypt Mobile DCM300 and as a reference for its operation and usage. PLEASE READ AND FOLLOW THE INSTRUCTIONS PROVIDED IN THIS GUIDE CAREFULLY AND THOROUGHLY. FAILURE TO DO SO MAY RESULT IN DAMAGE TO DISKCRYPT MOBILE AND ANY OR ALL OF THE CONNECTED DEVICES.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 2. Introduction 2.1. About DiskCrypt Mobile DCM300 Congratulations on your purchase of DigiSAFE DiskCrypt Mobile DCM300. DiskCrypt Mobile DCM300 represents the most advanced secure Mobile storage solution today, utilizing smart card authentication technology and AES 128/256 bits full disk encryption. With DiskCrypt Mobile, you can enjoy Mobile storage with the speed and convenience of both USB 2.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 2.2. DCM300 Connection Ports DC Power Jack Mini-USB receptacle Firewire 400/800 9pin recetacle 2.3. Checklist The following items are included with DiskCrypt Mobile DCM300. If you discover any missing items, please contact your distributor/retailer.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 2.4. Specifications 1 Drive compatibility • 2.5” SATA 9.5mm height drives (any capacity) Bus Interface • USB 2.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 3. Installation To use DiskCrypt Mobile DCM300, simply remove the bottom cover and install your 2.5” SATA hard drive by connecting it to the 22pin SATA connector within. Detailed step-bystep instructions are provided in this section. DCM300 is not shipped with any hard drive. You may purchase a standard 2.5” SATA hard drive or use your existing 2.5” SATA hard drive with DCM300. 3.1 Installing a hard drive DiskCrypt Mobile DCM300 supports standard 2.
G-P6019-TM001 ST Electronics (Info-Security) 3.2 ISSUE A Connecting DCM300 to a computer Once your hard drive is installed in DCM300, you are ready to use it with your computer. To do so, follow these easy steps: 1. Insert the USB or Firewire 400/800 connector to your computer’s corresponding port. 2. Insert the USB or Firewire 400/800 to DCM300’s corresponding port. Ensure correct connector orientation to obtain a snug fit. 3. The unit’s backlight will turn on, indicating that DCM300 has powered up.
G-P6019-TM001 ST Electronics (Info-Security) 3.3 ISSUE A Using the built-in keypad The built-in keypad allows you to enter/change your PIN (refer to Section 4 on Authentication and Section 7 on changing PIN). It works on the principle of capacitive sensing to provide a better user experience and can detect the presence of a touch on the button. Note: • The keypad works on the principle of touch and users need NOT exert force on a button to register a key pressed.
G-P6019-TM001 ST Electronics (Info-Security) 3.4 ISSUE A Using an AC Power Adapter DCM300 is designed to be powered by the USB bus. However, due to variances of your PC’s hardware, the host USB power supply may be inadequate at times. In this case, an extra AC power adapter is needed. The specifications of the power adapter are: Input: 100-240V AC, 50-60Hz, 0.5A Output: +5V DC, 2A DC plug: 1.3mm Note: • The AC Power adapter is not included as part of the packaging items.
G-P6019-TM001 ST Electronics (Info-Security) 4 ISSUE A Authentication DCM300 requires users to authenticate themselves via two-factor authentication before they are granted access to the installed drive. In order to do so, users must have the included smart card (something you have) and its associated PIN (something you know). The authentication process involves inserting the correct smart card into DCM300, followed by PIN entry.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 5 Setting up the drive After you have successfully authenticated yourself to DCM300, drive access will be granted. The connected drive will then present itself to the operating system as a removable drive. Please wait for a few seconds for this process to fully complete. The mounting duration depends on your drive and operating system. Once the drive appears in your operating system, you may proceed to use it like a normal hard drive. 5.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 6 Disconnecting DCM300 CAUTION: To prevent data loss, ensure that all active applications are closed before shutting down DCM300. To disconnect DCM300, follow your operating system’s proper device removal process. Windows XP 1. Double click on the Safely Remove Hardware Icon your system tray. 2. Select USB Mass Storage Device from the list, and select the device you would like to remove. 3. Click Stop. 4. Click OK to confirm drive disconnection. 5.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 7 Smart Card Security Features You can perform certain smart card related security functions with DCM300. These functions are only available before/during authentication. The following functions are available. CAUTION: Smart Card security and administrative functions must be performed carefully as they cause changes in smart cards and associated PINs.
G-P6019-TM001 ST Electronics (Info-Security) 7.2 ISSUE A Administrative Mode You may enter Administrative mode with DCM300. In this mode, you can change the Admin PIN and/or initialize a DigiSAFE smart card so as to use it with DCM300. Additional DigiSAFE smart cards may be purchased from STEE-InfoSec. You will need a supported DigiSAFE smart card, and knowledge of the Admin PIN to enter the mode. The default factory Admin PIN is “87654321”. To exit Administrative Mode, reconnect the USB cable. 7.2.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 8 Helpful Information 8.1 Partitioning and formatting your hard drive In order to use a new hard drive with DCM300, you will have to partition and format the drive. Follow these steps to do so: CAUTION: Performing partition and format operations will erase all data in the drive. Windows XP 1. Connect and authenticate into DCM300. 2. Right click on My Computer and Select Manage. 3. From the Computer Management window, select Disk Management. 4.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 9 Care and Handling The following are some important information on the proper care and handling of DCM300. Please take a moment to review these instructions. • • • • • • • • As with any storage solution, it is recommended that the data of the connected drive be backed up regularly. Ensure that you follow the proper removal procedure to disconnect DCM300. Do not move or disconnect this device from your computer while it is reading or writing data.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 10 Frequently Asked Questions What is DiskCrypt Mobile DCM300? DiskCrypt Mobile DCM300 is a secure hard disk enclosure for 2.5” SATA hard drives. It provides access control via two-factor authentication and data-at-rest security via hardware-based full disk encryption. How easy it is to use DiskCrypt Mobile DCM300? It is very simple and straightforward.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A What are the advantages of hardware-based full disk encryption over software encryption solutions? • • • • • Unlike existing software solutions, DiskCrypt Mobile encrypt every single byte and sector of the hard drive. This means all temporary files, all partitions and even the boot sector is encrypted One major disadvantage of existing software disk encryption products is that they are Operating System (mostly Windows) dependent.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A What happens if I lose my smart card? The smart cards included contain the encryption key of the installed drive. The key is protected by your PIN, and hence it is inherently secure as long as your PIN is not compromised. If you lose your 1st card, please continue to use the 2nd card to access your drive. You may wish to purchase additional cards, and/or our key management system to duplicate cards.
G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 11 Troubleshooting In the event that your DCM300 does not function properly, please refer to the following checklist to find out what the problem is. If further technical support is required, please contact your DiskCrypt Mobile reseller or DigiSAFE Technical Support at DigiSAFE Technical Support Email: services@digisafe.
G-P6019-TM001 ST Electronics (Info-Security) Problem Query The drive is not Is the file system recognized. supported by the operating system? The drive is performing very slowly ISSUE A Possible reason and remedy When using an existing drive in a new operating system, ensure that the file system used by the drive is compatible with the new operating system.
