C H A P T E R 2 Setting Up BBSM Hotspot This chapter provides step-by-step procedures for setting up BBSM Hotspot. After you complete the procedures in this chapter, your BBSM Hotspot server should be fully operational. The following two chapters, Chapter 3, “Advanced Configuration Options,” and Chapter 4, “System Operation,”, provide more detailed information and advanced options for configuring and using BBSM Hotspot.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard • Before beginning the basic configuration of your BBSM Hotspot server, be sure to determine if any service packs or patches need to be installed. We recommend that you install all available service packs and patches to maximize the functionality of your BBSM Hotspot server. For instructions on performing these installations, refer to Chapter 4, “System Operation.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Caution Be sure to disconnect all active end-user sessions before running any BBSM Hotspot wizard, including the Setup Wizard. Refer to the “Deactivating Client Sessions” section on page 4-21. Follow these steps to run the wizard. Step 1 From the Windows desktop, double-click the BBSM Hotspot Setup Wizard icon. (From the Windows desktop, you can also choose Start > BBSM Hotspot Wizards > BBSM Hotspot Setup Wizard.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-2 Step 3 Enter Server Settings Window Enter the field data, as described in Table 2-1. This location data is used globally by BBSM Hotspot. Table 2-1 Enter Server Settings Field Descriptions Field Description Location Name Enter a specific property name. Use up to 50 alphanumeric characters, such as “Joes Coffee Shop” or “2nd Level Conference Rooms.” This field is required.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-3 Step 5 Enter External and Internal IP Addresses Window Enter the IP addresses, as described in Table 2-2. The wizard uses this data to determine BBSM Hotspot external and internal NIC addresses, the router address, and allocation of the network device, static, and DHCP client address pools.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Table 2-2 Enter External and Internal IP Addresses Field Descriptions Field Description External Network ID Enter the external network IP address block assigned by your ISP. The number after the slash is the subnet code for the number of IP addresses available in the block. Default Gateway This IP address is automatically generated based on the external network ID that you entered.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Step 6 Click Next. The Calculating TCP/IP Addresses window appears. BBSM Hotspot uses the information provided in the Enter External and Internal IP Addresses window to calculate TCP/IP addresses for the server. Note If you need to change the IP addresses of the NICs from the defaults generated by the Setup Wizard, you must use the Address Change Wizard to make these changes.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Table 2-4 BBSM Hotspot Setup Wizard, Calculating TCP/IP Addresses Field Descriptions Field Description External Network ID The network ID used for your BBSM external network. External Broadcast IP The IP address used to broadcast data within the external network. External NIC IP The IP address of the external NIC on BBSM Hotspot.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-6 Caution Step 9 Welcome Back Window Before continuing, make sure that your router is configured and connected to the Internet. Click Next. The Testing Internet Connectivity window appears and begins testing the connection from BBSM Hotspot through the router to the Internet. A progress bar shows the test time remaining. The test should take less than a minute. The Back and Next buttons are disabled until the test is complete.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-7 Step 10 BBSM Hotspot Setup Wizard, Testing Internet Connectivity Window Click Next. The Test Failure window appears (Figure 2-8) and provides you with options. Note the following reasons that the test may have failed and the options for correcting errors: • Failure to communicate with the default gateway IP address: – Verify the physical connection from BBSM Hotspot to the router. – Make sure that a cross-over cable has been used.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard – After the question asking if you want to change your IP addresses, click No to ignore the connectivity issues and continue with the setup. A warning message pops up to tell you that you must resolve the IP address issue for BBSM Hotspot to work properly. (See Figure 2-9.) You are then taken to the Enter Network Device Configuration Parameters window. (See Figure 2-10.) – Click Cancel to stop the setup.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-10 Enter Network Device Configuration Parameters Window Step 12 Enter the network device parameters, as described in Table 2-5. The wizard uses this data to determine the number of IP addresses to allocate to the network device range. (This may have been familiar to current BBSM customers as the “Management Range.”) This information will also be used in the switch discovery part of the wizard.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Caution The IP addresses of your switches and access points must be set to addresses that are within this Network Devices Address range. To increase performance, we recommend using the numbers in this range consecutively so that any unused IP addresses are at the end of the range. • DHCP Client Addresses—These addresses are allocated to the DHCP client address pool.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Figure 2-12 Discovering Network Devices Window When discovery is complete, two scenarios are possible: • If all of the network devices were found, a dialog box appears, telling you that network discovery is complete. (See Figure 2-13.) Go to Step 16. Figure 2-13 Network Discovery Complete Window • If some of the network devices were not found, a dialog box appears, telling you that not all of the devices could be found. (See Figure 2-14.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard Step 15 Click OK. The Discovering Network Devices Results window appears, listing discovery results and a summary of devices found. If the wizard located less devices than you entered in the “Number of Network Devices” field in Step 12, BBSM Hotspot shows the reduced number that were found. The reasons for the discrepancy can include the following: – Intentional discrepancies may exist, because addresses were included for future system growth.
Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard – Click No to use the BBSM Hotspot default web pages. The Setup Wizard generates a generic FreeAccess web page to all ports. If you do not want to create a custom web page at this time, you can create one later by using the Custom Web Page Wizard. The custom web page can then be enabled on a per-port basis by using the Port Configuration tool on the Dashboard. Note The first time you run Setup Wizard, it sets all ports to free Internet access.
Chapter 2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard Figure 2-17 Congratulations! Window Step 18 Click Finish: • If you chose to create a custom web page, the Setup Wizard launches the Custom Web Page Wizard. • If you chose to use the default web page that the Setup Wizard creates, the Setup Wizard closes.
Chapter 2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard Dashboard Access The Dashboard is the BBSM Hotspot home page for accessing BBSM Hotspot options. (See Figure 2-18.) Figure 2-18 Dashboard You can access the Dashboard locally or remotely: • To access the Dashboard locally, at the BBSM Hotspot console, double-click the Dashboard icon on the desktop. The Dashboard appears. You can also choose Start > BBSM Hotspot Dashboard.
Chapter 2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard Figure 2-19 Enter Network Password Dialog Box – When you access the Dashboard remotely, you are prompted for a username and password. (Leave the domain name blank.) Configuration The following three Administration options allow an administrator to perform all configuration tasks: • Hotspot Configuration—Use this tool to configure the BBSM Hotspot server.
Chapter 2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard The Hotspot Configuration web page options are described in Table 2-6. Table 2-6 Hotspot Configuration Web Page Options Web Page Description Server Settings Configures server-wide settings such as bandwidth throttling and the e-mail server IP address. IP Addresses Configures the IP address ranges for the BBSM Hotspot server and the network devices. Routers Sets router interface parameters.
Chapter 2 Setting Up BBSM Hotspot Connecting a Client to BBSM Hotspot Table 2-7 Button Navigation Button Descriptions Description Returns the user to the first record or page. Returns the user to the previous record or page. Takes the user to the next record or page. Takes the user to the last record or page. Connecting a Client to BBSM Hotspot To connect a client to BBSM Hotspot, the client should meet minimum requirements.
Chapter 2 Setting Up BBSM Hotspot Connecting a Client to BBSM Hotspot Figure 2-21 FreeAccess Start Page The following example shows how an end user using a wireless NIC connects to the Internet using BBSM Hotspot. In the example, a coffee shop has purchased a BBSM Hotspot server, set it up, and selected the FreeAccess web page. The end user does the following: Step 1 Turn on your laptop and open your web browser. The FreeAccess web page should appear.
Chapter 2 Setting Up BBSM Hotspot Changing the Default Security Passwords Changing the Default Security Passwords This section describes how to change the default security passwords that come with your BBSM Hotspot server. Table 2-9 lists these passwords. Caution For security reasons, we strongly recommend that you change these default passwords immediately. Failing to change them could compromise network security. Do not use any blank passwords.
Chapter 2 Setting Up BBSM Hotspot Changing the Default Security Passwords Figure 2-22 Computer Management Window Step 2 In the left pane, double-click Local Users and Groups. The folder opens, showing the Users and Groups folders. Step 3 Double-click Users. The folder opens, showing the user accounts. (See Figure 2-23.) Figure 2-23 Computer Management Window, showing User Accounts Step 4 In the right pane, right-click Cisco, and from the drop-down menu, choose Set Password.
Chapter 2 Setting Up BBSM Hotspot Changing the Default Security Passwords Figure 2-24 Password Changed Confirmation Dialog Box Step 8 Click OK to close the dialog box. The Computer Management window reappears. Step 9 Close the Computer Management window. Changing the MSDE ‘sa’ Password The system administrator (‘sa’) login is a default system administrator login that is included with every MSDE installation. Use the following procedure to change the default MSDE ‘sa’ password.
Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Step 7 Click Submit. A confirmation window appears. Step 8 Click Close. Configuring Windows for Multinet This section describes how to configure the Windows operating system to support multiple networks (multinets), on the BBSM Hotspot server. You only need to perform this procedure if you are using a multinet. BBSM Hotspot servers are initially configured as single networks, or singlenets.
Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2-27 AtNatMP Properties Window Step 4 Highlight Internet Protocol (TCP/IP), and select Properties. The Internet Protocol (TCP/IP) Properties window appears. (See Figure 2-28.) Cisco BBSM Hotspot 1.
Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2-28 Internet Protocol (TCP/IP) Properties Window Step 5 Click Advanced. The Advanced TCP/IP Settings window appears, showing the IP addresses tab. (See Figure 2-29.) Cisco BBSM Hotspot 1.
Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2-29 Advanced TCP/IP Settings Window Step 6 From the IP addresses area, click Add. The TCP/IP Address window appears. (See Figure 2-30.) Figure 2-30 Advanced TCP/IP Settings Window Step 7 In the IP address and Subnet mask fields, enter the second IP address and subnet mask, and then click Add.
Chapter 2 Setting Up BBSM Hotspot Configuring DNS Forwarding Figure 2-31 Advanced TCP/IP Settings Window with Added TCP/IP Address Step 8 To close the Advanced TCP/IP Settings window, click OK. Step 9 To close the Internet Protocol (TCP/IP) Properties window, click OK. Step 10 To close the AtNatMP Properties window, click OK. Step 11 Close the Network and Dialup Connections window.
Chapter 2 Setting Up BBSM Hotspot Configuring DNS Forwarding Use the following procedure to configure DNS forwarding for each IP address. Step 1 Choose Start > Programs > Administrative Tools > DNS. The DNS window appears. (See Figure 2-32.) Figure 2-32 DNS Window Step 2 From the left pane, right-click BBSMHS10 and choose Properties. The BBSMHS10 Properties window appears, showing the Interfaces tab. (See Figure 2-33.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Figure 2-34 BBSMHS10 Properties Window, Forwarders Tab Step 4 Check the Enable forwarders check box. Step 5 In the IP address field, enter your DNS server IP address that is provided by your ISP, and click Add. Step 6 To save the changes, click OK. Step 7 Close the DNS window. Feature Considerations The following sections describe BBSM Hotspot features that may need some background and explanation.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations If you want to customize your web page beyond what is offered by the Custom Web Page Wizard, refer to the Cisco BBSM 5.2 SDK Developer Guide for instructions on manually customizing web page sets. This guide can also be used to create a custom web page for pocket PCs. Note SDK software is provided with Cisco’s BBSM software product so customers can create custom web page sets and web page policies. Although the Cisco BBSM 5.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Table 2-10 BBSM Hotspot Default Web Page Descriptions Web Page Set Uses SSL? Description AccessCode No Prompts the end user to enter an access code to access the Internet for the time period configured by the BBSM Hotspot administrator. Only one user at a time is able to access the Internet using the access code.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Although BBSM Hotspot officially supports the Cisco ACS, Microsoft IAS, and Navis RADIUS server protocols, it is compatible with any RADIUS server that complies with RFCs 2865 and 2866 and allows configuration of vendor-specific attributes. BBSM Hotspot stores accounting and activation/deactivation information in the RADIUS_SessionHistory table in the BBSM Hotspot database. This table provides independent auditing of end-user sessions.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Administrators can configure multiple RADIUS accounting servers, which provides redundancy in case the primary RADIUS server is not responding. As with RADIUS authentication servers, each server is configured with a ranking. BBSM Hotspot attempts to send accounting packets to accounting servers until an accounting response packet is successfully received.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Table 2-12 RADIUS Attribute Descriptions Attribute Description User-Name The end user enters this name to authenticate against the RADIUS server and access the Internet through BBSM Hotspot. User-Password The end user enters this password to authenticate against the RADIUS server and access the Internet through BBSM Hotspot.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Table 2-13 RADIUS Cisco BBSM Hotspot-Bandwidth Vendor-Specific Attribute Format Byte Value Description 1 26 Vendor-specific attribute type in accordance with RFC 2865 2 (4 * sizeof (BYTE)) + The length in bytes of the full attribute specification beginning with (2 * sizeof (DWORD)) attribute type (byte 1); should come out to 12 if each byte size = 1. 3–6 5263 The vendor-ID value.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Port hopping is disabled by default and can only be enabled on a per-port basis by an administrator.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Private and Public IP Addresses (Multinet) You can offer end users the choice of using individually assigned private or public DHCP IP addresses: • Public IP addresses can be accessed by other devices on the Internet. • Private IP addresses cannot be accessed by other Internet devices. To explain the difference between private and public IP addresses, we can compare the IP address to a phone number.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Cisco BBSM Hotspot 1.
Chapter 2 Setting Up BBSM Hotspot Feature Considerations Cisco BBSM Hotspot 1.