Preparation Connections Operation .
Contents Preparation Connections Operation Preparation Unpacking Features Wireless Sound quality Comfort Features and functions Charging / Battery status Wearing Switching Audio Guidance Turning the vibration function on and off Appendix Operation 4 5 5 5 5 6 7 10 11 13 Listening to music Listening to music using a Bluetooth device Listening to music on a computer via USB Conducting phone calls Making a call Answering an incoming call Ending a call Using the call waiting function Ignoring an incoming
Contents Preparation Connections Operation Troubleshooting Troubleshooting Power does not turn on The device cannot be charged No sound comes out Sound is distorted, noisy, or cuts in and out Cannot play media using Bluetooth Cannot make a phone call 27 27 27 28 28 29 30 Appendix Precautions for Use Disposal of these headphones Trademark information Specifications 31 32 32 33 3 Troubleshooting Appendix
Contents Preparation Connections Operation Troubleshooting Appendix Thank you for purchasing this product. To ensure proper operation, please read this Owner’s Manual carefully before using the product. Unpacking . Check that all of these are present before using this device. Quick Start Guide Safety Instructions USB cable (Micro-B connector, approximately 1.
Contents Preparation Connections Operation Troubleshooting Appendix Features Wireless Comfort 0 You can enjoy listening to music wirelessly by connecting these 0 A neckband format is used, with parts such as the battery and 0 You can also make hands-free phone calls by pairing these 0 Choose between silicone ear tips in five different sizes and headphones to your Bluetooth device. Playback operations and volume adjustment can be performed for the paired audio device using the headphones.
Contents Preparation Connections Operation Troubleshooting Appendix Features and functions q w e w rt C Ear tips The ComplyTM foam ear tips are attached at the time of purchase. Replace them with any of the accessory ear tips to match your preference. (v p. 25) yu i D Bluetooth LED E Power button (X) 0 Indicates the remaining battery power. (v p. 8) 0 Pairs the headphones with Bluetooth devices. (v p. 15) 0 Connects to Bluetooth devices. (v p. 17) 0 Turns the power off. (v p.
Contents Preparation Connections Operation Troubleshooting Appendix Charging / Battery status The charging status can be checked from the charging LED on headphones. Connect the headphones to a computer or USB AC adapter (sold separately) using the supplied dedicated USB cable to charge the battery. Charging status Color of charging LED Charging . PC L . Fully charged or R USB AC adapter .
Contents Preparation Connections Operation Troubleshooting Appendix o Checking the remaining battery power The remaining power of the rechargeable battery can be checked from the number of alert sounds or audio guidance. It can also be checked from the number of times the charging LED flashes. Press and hold the X button for approximately 2 seconds to turn the power on. If a call is not in progress, press and release the X button.
Contents Preparation Connections Operation 0 When the remaining power of the rechargeable battery is running low, the charging LED flashes at approximately 3-second intervals together with an alert sound. 0 You can also check the remaining power of the rechargeable battery on an iPhone. (*) z The remaining power of the rechargeable battery can be displayed as a percentage (%) on an iPhone, but this number is an approximate value.
Contents Preparation Connections Operation Troubleshooting Appendix Wearing o When you are not using the headphones The housing and neckband of the headphones contain magnets. When you are not using the headphones, you can join the left and right earphones together as shown in the figure below, reducing the hassle caused by dangling cables. L R . .
Contents Preparation Connections Operation Troubleshooting Appendix Switching Audio Guidance You will be notified when an operation has been correctly completed via the audio guidance or an alert sound. You can switch to audio guidance in your preferred language or use only an alert sound for guidance. 2 3 Connect the headphones and Bluetooth device using Bluetooth. (v p.
Contents Preparation Connections Operation o Adjusting the audio guidance volume The audio guidance volume can be adjusted between 3 levels. Press and hold the volume “+” button and volume “-” button together for approximately 2 seconds. An alert sound is heard and the audio guidance volume changes in the following order. Repeat step 1 until the desired volume is selected. Medium / High / Low(Default: Medium) 2sec. L .
Contents Preparation Connections Operation Troubleshooting Appendix Turning the vibration function on and off The vibration function makes the neckband vibrate as an alert when some operations are performed correctly. The vibration function can be turned on or off according to your preference. 2 Connect the headphones and Bluetooth device using Bluetooth. (v p.
Contents Preparation Connections Operation Troubleshooting Appendix Bluetooth operation You can enjoy listening to music wirelessly by connecting the headphones to your Bluetooth device. Pairing Connecting There are two methods for connecting with Bluetooth devices: Pairing (registration) is an operation that is required in order to connect a Bluetooth device to the headphones.
Contents Preparation Connections Operation 1: Connecting to the headphones for the first time 2 Appendix Press and hold the X button for approximately 4 seconds while the headphones are powered off. The Bluetooth LED lights and then blinks in approximately 1-second intervals as the headphones enter pairing mode. 0 If the vibration function is on, the neckband vibrates twice when the headphones enter pairing mode. (v p.
Contents 3 Preparation Connections Operation Select “DENON AH-C820W” from the list of devices displayed on the screen of your Bluetooth device. Appendix 0 If the power is on, press and hold the X button for approximately 4 seconds to turn the power off before pairing. 0 The headphones pairing mode is canceled if pairing is not completed within 3 minutes. In this case, press and hold the X button for approximately 4 seconds to turn the power off and then pair the devices again.
Contents Preparation Connections Operation 2: Reconnecting paired devices 2 Check that the headphones are not connected to any Bluetooth device before connecting. Appendix Press and hold the X button for approximately 2 seconds while the headphones are powered off. The Bluetooth LED flashes for approximately 1.5 seconds and the headphones power on before automatically connecting to the Bluetooth device. 0 When the Bluetooth connection is established, the Bluetooth LED lights for approximately 2.
Contents Connections Operation Troubleshooting Appendix Connecting to a computer via USB Playing back music on the Bluetooth device. Music played back on the connected Bluetooth device is output from the headphones. Audio data on a computer can be played through the headphones by inserting the USB cable (supplied) in the USB port of the headphones and connecting them to the computer. (v p. 20) .
Contents Preparation Connections Operation Troubleshooting Appendix Listening to music Select track Listening to music using a Bluetooth device Next track: Press the 1 3 button twice. First check that the headphones and Bluetooth device are connected via Bluetooth. (v p. 14) Playback operations can be performed from both the Bluetooth device and headphones. Here we will explain the operations using the buttons on the headphones. Playback/pause ×2 L . Press the 1 3 button once.
Contents Preparation Connections Operation Troubleshooting Appendix Listening to music on a computer via USB Volume adjustment Increase volume: Press the volume “+” button. Decrease volume: Press the volume “-” button. 0 An alert sound is heard when the maximum or minimum volume is reached. First check that the headphones and computer are connected via USB. (v p. 18) o For Windows OS 1 Click “Start” on the computer screen and then click “Control Panel”.
Contents Preparation Connections Operation Troubleshooting Appendix o For Mac OS 1 2 3 Move the cursor to “Go” on the computer screen and click “Utilities”. 0 The buttons on the headphones can be used to control playback in addition to the controls on the computer. This displays the Utilities list. Playback/pause Press the 1 3 button once Double click “Audio MIDI Setup”.
Contents Preparation Connections Operation Troubleshooting Appendix Conducting phone calls Calls can be made while you are wearing the headphones. You can hear the caller’s voice through the headphones, and your voice is picked up by the built-in microphone in the headphones. The Bluetooth compatible mobile phone connected via Bluetooth is controlled using the 1 3 button. Making a call Dial the number with the mobile phone connected via Bluetooth. Audio playback is paused and the call is connected.
Contents Preparation Connections Operation Using the call waiting function Press and hold the 1 3 button for approximately 2 seconds when an incoming call is received. Switching a call from the headphones to a mobile phone 0 Some of mobile phones may not be compatible with these functions. Press the 1 3 button once during the call. Switch the current call to the mobile phone. Press the 1 3 button three times. 0 This places the current call (call A) on hold and switches to the new call (call B).
Contents Preparation Connections Operation Appendix Turning the power off Other operations Incoming call detected Answer In standby mode/ During audio playback Press and hold the 1 3 Voice dial/ button for approximately 1 Voice activated call second Call in progress Troubleshooting 1 Press the 1 3 button once End call Press the 1 3 button once Mute on/off Press the 1 3 button twice Press and hold the X button for approximately 4 seconds.
Contents Preparation Connections Operation Troubleshooting Appendix Information Replacing the ear tips Attaching Align the nozzle with the ear tip attachment part and push it all the way in using a small amount of force. Removing . . Hold the ear tip and pull while tilting it.
Contents Preparation Connections Operation Audio Playback and Phone Calls on a Bluetooth Device Delete pairing information if you have made a mistake entering pairing information or when re-pairing a device. 0 0 1 standards. You can use these headphones with SCMS-T compatible mobile phones or devices. In order to listen to music via a Bluetooth connection, the connected Bluetooth device needs to be A2DP (Advanced Audio Distribution Profile) compatible.
Contents Preparation Connections Operation Troubleshooting Appendix Troubleshooting First, check the following. 1. Are all of the connections correct? 2. Were the instructions in the manual followed correctly? 3. Is the connected device being operated correctly? If the headphones do not operate properly, check the corresponding issue here. If the issue is not covered here, there may be a malfunction. Contact the store where you purchased the headphones.
Contents Preparation Connections Operation Troubleshooting Appendix No sound comes out No sound comes out. 0 Check that the headphones and the connected device are powered on. 0 Adjust the volume of the headphones and the connected device to a suitable level. (v p. 20) 0 Pair the headphones with the Bluetooth device. (v p. 15) 0 If you are trying to play music on a computer via USB, check that the supplied USB cable is fully connected. (v p.
Contents Preparation Connections Operation Troubleshooting Appendix Cannot play media using Bluetooth Cannot connect using Bluetooth. 0 Check that the power of the Bluetooth device is on and the Bluetooth function is enabled. 0 Check whether the Bluetooth device is in sleep status. 0 Bring the headphones and the Bluetooth device closer together. 0 Turn the Bluetooth device off and back on and try again. 0 Pair the devices again. (v p.
Contents Preparation Connections Operation Troubleshooting Appendix Cannot make a phone call Cannot make a phone call. 0 Some smartphones and phone apps do not support hands-free calls. Cannot hear the caller’s voice. 0 If the call came while you were listening to music with the headphones, press the 1 3 button to switch to call mode. (v p. 22) 0 Check that the power of the Bluetooth device is on and the Bluetooth function is enabled.
Contents Preparation Connections Operation Troubleshooting Appendix Precautions for Use 0 Be sure to read the Owner’s Manual of the device that you want to connect. 0 Check the volume settings when using the headphones on public transport or in public places and make sure you do not disturb people around you. 0 These headphones are not guaranteed to work with all combinations of Bluetooth devices/mobile phones. 0 These headphones do not support connection with all Bluetooth devices/mobile phones.
Contents Preparation Connections Operation Disposal of these headphones Troubleshooting Appendix Trademark information . The rechargeable battery built into these headphones can be recycled. Contact the Denon Customer Service Center for details on disposing of these headphones. . The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license.
Contents Preparation Connections Operation Specifications o Headphone section Type: Dynamic type Drive units: φ11.5 mm x 2 Playback frequency: 4 – 22,000 Hz Maximum output acoustic pressure level: 100 dBA o Bluetooth section Compatible standards: Bluetooth Ver. 5.0 Transmission power class: Class1 Compatible profiles: A2DP/AVRCP/HSP/HFP A2DP codec support: aptX/aptX Low Latency/AAC/SBC Continuous playback time: Approx. 10 hours Charging time: Approx.
Contents Preparation Connections Operation Troubleshooting o USB audio component Supported format: PCM 16-bit / Sampling frequencies: 48, 44.1, 32 kHz Supported device class: Audio device class ver.1.0, HID class ver.1.11 o General Operating temperature range: Power supply: Weight: 5 ℃ - 40 ℃ DC 3.7 V (internal lithium polymer rechargeable battery) 72 g z For purposes of improvement, specifications and design are subject to change without notice.
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