Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the advanced web-based user interface, then change your browser’s settings to the recommended settings in this section. 2 3 Internet Explorer 4.0 or Higher 1. 1 Start your web browser. Select “Tools” then “Internet Options”.
Recommended Web Browser Settings 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. Netscape Navigator 4.0 or Higher 1. Start Netscape. Click on “Edit” then “Preferences”. 2. In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”.
Using your Router with AOL Broadband How to set up your network to operate with AOL® for Broadband and your new Belkin Router There are two types of AOL connections available—either AOL DSL or AOL Cable. A third service is called AOL BYOA (Bring Your Own Access). This is used along with an existing broadband connection, supplied by your Internet Service Provider (ISP). If you have AOL DSL, please refer to “Directions for AOL DSL Users” below for setup instructions.
Using your Router with AOL Broadband 3. Perform a keyword search on “names” by clicking “Keyword”, and then “Go to Keyword”. 4. In the “Keyword” window, type in “names” then click “Go”. 5. You will see the “AOL Screen Names” window. Click “CREATE a Screen Name”. 6. A window will appear that asks whether the screen name is for a child. If you are creating the screen name for the Router, click “Yes” or “No” (it doesn’t matter which you select).
Using your Router with AOL Broadband 7. 2 3 4 5 6 7 8 9 The “Choose a password” screen will appear. Enter the password for this screen name twice, and click “Continue”. 10 11 99 section 8. 1 The “Choose a Screen Name” window will appear. Type in a screen name, and click “Continue”. If this screen name is for the Router, the name you choose should be something like your master screen name followed by the word Router. For instance “JohnSmithRouter”.
Using your Router with AOL Broadband 9. The “Select a Parental Controls setting” window will appear. If this screen name is for the Router, choose any one of the settings (it doesn’t matter which). If this screen name is for a computer, choose the desired setting and click “Continue”. 10. The “Confirm your Settings” window will appear. Select “Accept Controls”. 11. The “AOL Screen Names” window appears. This window will include all the screen names you have created to this point. 12.
Using your Router with AOL Broadband 1 Step 2 Configuring the Router 2 Follow this step only if you use AOL DSL. This procedure is for Belkin Router models F5D5231-4, F5D6231-4, F5D7230-4, and F5D7231-4. 3 1. Connect your Router to your network per the instructions in your User Manual. 4 2. Open your Web browser. 3. In the address bar of your browser, type http://192.168.2.1 and click “Go”. You will be directed to the Router’s home page.
Using your Router with AOL Broadband 7. In the password fields, type in the password you created for the Router’s screen name (2). (1) (2) (5) (3) (4) 8. Leave the “Service Name” field blank (3). Do not change the MTU setting. 9. Click on “Apply Changes” (4). 10. Click on the Home link at the top of the screen. The Internet Status indicator should read “Connected” (5). 11. Go to Step 3.
Using your Router with AOL Broadband Step 3 Configure your computers with the AOL screen names you just created This step consists of installing the AOL software on each computer and configuring it to use one of the screen names you created in Step 1. Remember that each computer MUST use a different screen name. For help installing and configuring the AOL software, contact AOL’s technical support department.
Using your Router with AOL Broadband AOL Cable or AOL BYOA (Bring Your Own Access) Users Directions AOL Cable users need to follow these directions. If you have AOL DSL, go to the “Directions for AOL DSL” section beginning on page 97. AOL Cable Users STEP 1: Create AOL screen names for each computer that will be using your AOL service. AOL DSL Users STEP 2: Configure your computers with the new AOL screen names you just created.
Using your Router with AOL Broadband 5. 1 You should see the “AOL Screen Names” window. Click “CREATE a Screen Name”. 2 3 4 5 6. 6 A window will appear that asks whether the screen name is for a child. Click “Yes” or “No” to answer. 7 8 10 7. 11 The “Choose a Screen Name” window will appear. Type in the screen name of the computer for which you are creating this screen name. Click “Continue”.
Using your Router with AOL Broadband 8. The “Choose a password” screen will appear. Enter the password for this screen name twice, and click “Continue”. 9. The “Select a Parental Controls setting” window will appear. Choose the appropriate setting for this screen name. Click “Continue”. 10. The “Confirm your Settings” window will appear. Select “Accept Controls”.
Using your Router with AOL Broadband 1 11. The “AOL Screen Names” window appears. This window will include all the accounts you have created to this point. 2 3 4 12. Repeat steps 1-11 for each computer that will be using AOL and that will be connected to your Belkin Router. When you are finished adding screen names, go to Step 2.
Troubleshooting Problem: Installation CD does not automatically start Solution: If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double clicking on the “My Computer” icon that is located on your desktop. 2.
Troubleshooting 1 Problem: 2 Easy Install cannot find my Router Solution: If the Easy Install Wizard is not able to find the Router during the installation process please check the following items: 3 1. If the Easy Install Wizard is not able to find the Router during 4 the installation process, there may be 3rd party firewall software installed on the computer attempting to access the Internet.
Troubleshooting Problem: Easy Install cannot connect my Router to the Internet Solution: If the Easy Install Wizard is not able to connect the Router to the Internet, please check the following items: 1. Use the troubleshooting suggestions within the Easy Install Wizard. If the troubleshooting screen does not open automatically, click on the “Troubleshoot” button in the lower right-hand corner of the Easy Install Wizard window. 2.
Troubleshooting 2. Unplug the Cable or DSL modem from its power source for 3 minutes. After 3 minutes plug the modem back into its power source. This may force the modem to properly recognize the router. 3. Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the router to re-attempt communication with the modem. If the “WAN” light on the Router is not lit after completing these steps, please contact Belkin Technical Support. 4.
Troubleshooting • You may need to configure your Router to meet the specific requirements of your ISP. To search our Knowledge Base for ISP-specific issues, go to: http://web.belkin.com/support and type in “ISP” If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support. Problem: • The Easy Install Wizard completed, but my web browser doesn’t work • I am unable to connect to the Internet.
Troubleshooting 1 Problem: I can’t connect to the Internet wirelessly Solution: 2 If you are unable to connect to the Internet from a wireless computer, please check the following items: 3 1. Look at the lights on your Router. If you’re using a Belkin 4 Router, the lights should be as follows: • The “Power” light should be on. • The “Connected” light should be on, and not blinking. • The “WAN” light should be either on or blinking. 2.
Troubleshooting Problem: I can’t connect to the Internet wirelessly, but my network name is listed Solution: If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “Available Networks” list. 2. If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled: Setting up wireless security 3.
Troubleshooting 2. Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.
Troubleshooting your wireless card’s connection. In the properties dialog, select the configure button on the General tab (Windows 98 users will have to select the wireless card in the list box and then click properties), then choose the advanced tab and select the Rate property.
Troubleshooting 1 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Router or Belkin Access Point 2 Solution 3 1. Log into your Wireless Router or Access Point. Open your web browser and type in IP address of the Wireless Router or Access Point. (The Router default is 192.168.2.1, the 802.11g Access Point is 192.168.2.254 ). Log into your router by clicking on the “Login” button in the top right-hand corner of the screen.
Troubleshooting Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin client card Solution: The client card must use the same key as the Wireless Router or Access Point. For instance, if your Wireless Router or Access Point uses the key 00112233445566778899AABBCC, then the client card must be set to the exact same key. 1. Double-click the Signal Indicator icon to bring up the Wireless Network screen.
Troubleshooting 1 Problem: Do Belkin products support WPA? 2 Solution Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. 3 4 Download the patch here: 5 http://www.microsoft.com/downloads/details.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. Solution: 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. 2. For Encryption Technique, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from 8 to 63 characters and can be letters, numbers, or symbols or spaces.
Troubleshooting 1 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a business. Solution: If your network uses a radius server to distribute keys to the clients, use this setting. This is typically used in a business environment. 1. From the “Security Mode” drop-down menu, select “WPA (with server)” 2. For Encryption Technique, select “TKIP” or “AES”.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a wireless Belkin client card for a home network. Solution: Clients must use the same key that the Wireless Router or Access Point uses. For instance if the key is “Smith Family Network Key” in the Wireless Router or Access point, the clients must also use that same key. Double-click the Signal Indicator icon to bring up the Wireless Network screen.
Troubleshooting 1 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin wireless client card for a business. Solution: Double-click the Signal Indicator icon to bring up the Wireless Network screen. The Advanced button will allow you to view and configure more options of your card. The “Advanced” button will allow you to view and configure more options of the card. 2 3 4 5 6 Once the advanced button is clicked the Belkin Wireless LAN Utility will appear.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a non-Belkin client card for a home network. Solution: For non-Belkin WPA Wireless Desktop and Wireless Notebook Network Cards that are not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download: www.microsoft.com/downloads/details.
Troubleshooting 5. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Wireless Router or Access Point that you set up. 6. Type in your encryption key in the “Network Key” box. Important: Enter your Pre-Shared key. This can be from 8 to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7. Click “OK” to apply settings.
Troubleshooting What’s the difference between 802.11b, 802.11g and 802.11a? Currently there are three levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation 802.11x, so named by the IEEE, the board that is responsible for certifying networking standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps. See the following chart for more detailed information.