Setting up AOL for Broadband with the Router 3. 1 Perform a keyword search on “names” by clicking “Keyword”, and then “Go to Keyword”. 2 3 4. In the “Keyword” window, type in “names” then click “Go”. 4 5 6 7 You will see the “AOL Screen Names” window. Click “CREATE a Screen Name”. 8 9 6. A window will appear that asks whether the screen name is for a child. If you are creating the screen name for the Router, click “Yes” or “No” (it doesn’t matter which you select).
Setting up AOL for Broadband with the Router 7. The “Choose a Screen Name” window will appear. Type in a screen name, and click “Continue”. If this screen name is for the Router, the name you choose should be something like your master screen name followed by the word Router. For instance “JohnSmithRouter”. If the screen name is for a computer, type in the screen name of the computer for which you are creating this screen name. Click “Continue”. 8. The “Choose a password” screen will appear.
Setting up AOL for Broadband with the Router 9. 1 The “Select a Parental Controls setting” window will appear. If this screen name is for the Router, choose any one of the settings (it doesn’t matter which). If this screen name is for a computer, choose the desired setting and click “Continue”. 2 3 4 5 10. The “Confirm your 6 7 8 9 11. The “AOL Screen Names” window appears. This window will include all the screen names you have created to this point. 12.
Setting up AOL for Broadband with the Router Step 2 Configuring the Router Connect your Router to your network per the instructions in your User Manual. 1. Open your web browser. 2. In the address bar of your browser, type http://192.168.2.1 and click “Go”. You will be directed to the Router’s home page. Click on “Connection Type” in the left-hand column under the “Internet WAN” heading.
Setting up AOL for Broadband with the Router 3. 1 You will see the Router’s login page. Leave the “Password” field (2) blank and click “Submit”. 2 3 (1) (2) (5) (3) 4 5 6 (4) 8 9 4. You will now see the PPPOE setup page. 5. In the “User Name” field (1), type in the screen name that you created for your Router. 6. In the “Password” fields (2), type in the password you created for the Router’s screen name. 7. Leave the “Service Name” field (3) blank. Do not change the MTU setting. 8.
Setting up AOL for Broadband with the Router Step 3 Configure your computers with the AOL screen names you just created This step consists of installing the AOL software on each computer and configuring it to use one of the screen names you created in Step 1. Remember that each computer MUST use a different screen name. For help installing and configuring the AOL software, contact AOL’s technical support department.
Setting up AOL for Broadband with the Router Directions for AOL Cable or AOL BYOA (Bring Your Own Access) Users AOL Cable users need to follow these directions. If you have AOL DSL, go to the “Directions for AOL DSL Users” section beginning on page 80. STEP 1: Create AOL screen names for each computer that will be using your AOL service. STEP 2: Configure your computers with the new AOL screen names you just created. Step 1 Creating new AOL screen names standard.
Setting up AOL for Broadband with the Router 5. You should see the “AOL Screen Names” window. Click “CREATE a Screen Name”. 6. A window will appear that asks whether the screen name is for a child. Click “Yes” or “No” to answer. 7. The “Choose a Screen Name” window will appear. Type in the screen name of the computer for which you are creating this screen name. Click “Continue”.
Setting up AOL for Broadband with the Router 8. 1 The “Choose a password” screen will appear. Enter the password for this screen name twice, and click “Continue”. 2 3 4 5 9. 6 7 8 9 10. The “Confirm your Settings” window will appear. Select “Accept Controls”. 89 section The “Select a Parental Controls setting” window will appear. Choose the appropriate setting for this screen name. Click “Continue”.
Recommended Web Browser Settings 11. The “AOL Screen Names” window appears. This window will include all the accounts you have created to this point. 12. Repeat steps 1-11 for each computer that will be using AOL and that will be connected to your Belkin Router. When you are finished adding screen names, go to Step 2.
Troubleshooting 1 Problem: Installation CD does not automatically start Solution: If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop. 2 3 4 5 6 2.
Troubleshooting Problem: The Easy Install Wizard cannot find my Router. Solution: If the Easy Install Wizard is not able to find the Router during the installation process, please check the following items: 1. If the Easy Install Wizard is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.
Troubleshooting 1 Problem: The Easy Install Wizard cannot connect my Router to the Internet. Solution: If the Easy Install Wizard is not able to connect the Router to the Internet, please check the following items: Note: If the Easy Install Wizard repeatedly displays an error message that says it cannot make an Internet connection, you may have to power cycle your modem in order to establish an Internet connection. This step will allow the modem to reconfigure itself properly to work with the Router.
Troubleshooting Problem: • The Easy Install Wizard completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The “WAN” light on my Router is off, and the “Connected” light is blinking. Solution: If you cannot connect to the Internet, and the “WAN” light is off, and the “Connected” light is blinking, the problem may be that your modem and Router are not connected properly. 1. Make sure the network cable between the modem and the Router is connected.
Troubleshooting • • If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Router’s connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting. You may need to configure your Router to meet the specific requirements of your ISP. To search our Knowledge Base for ISP-specific issues, go to: http://web.belkin.
Troubleshooting Problem: I can’t connect to the Internet wirelessly. Solution: If you are unable to connect to the Internet from a wireless computer, please check the following items: 1. Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows: • The “Power” light should be on. • The “Connected” light should be on, and not blinking. • The “WAN Internet” light should be either on or blinking. • The “Wireless” light should be on or blinking. 2.
Troubleshooting 3. Within a few seconds, the tray icon in the lower left-hand corner of your screen should turn green, indication a successful connection to the network. 1 2 3 Problem: I can’t connect to the Internet wirelessly, and my network name is not listed. Solution If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps: 1. Temporarily move computer, if possible, five to 10 feet from the 2.
Troubleshooting In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router. Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region.
Troubleshooting 2. Select “128-bit WEP” from the drop-down menu. 3. After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 hex characters.
Troubleshooting network name from the “Available networks” list and click the “Properties” button. 4. Under “Data Encryption”, select “WEP”. 5. Ensure that the check box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. 6. Type your WEP key in the “Network key” box. Important: A WEP key is a mixture of numbers and letters from A–F and 0–9.
