A5_bk0.book Page 1 Thursday, March 7, 2013 11:23 AM XPS One™ Service Manual Model MTG24 w w w. d e l l . c o m | s u p p o r t . d e l l .
A5_bk0.book Page 2 Thursday, March 7, 2013 11:23 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved.
A5_bk0.book Page 3 Thursday, March 7, 2013 11:23 AM Contents 1 Technical Overview . . . . . . . . . . . . . . . . . . Inside View of Your XPS One™ A2420 Computer 2 7 . . . . . 7 Before You Begin . . . . . . . . . . . . . . . . . . . . 9 Recommended Tools . . . . . . . . . . . . . . . . . . . . 9 Turning Off Your Computer . Safety Instructions . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . 9 3 Replacing the Computer Cover . . . . . . . .
A5_bk0.book Page 4 Thursday, March 7, 2013 11:23 AM 8 Replacing Cards . . . . . . . . . . . . . . . . . . . Replacing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Replacing the Graphics Card . . . . . . . . . . . . . . 28 Replacing the RF Module . . . . . . . . . . . . 30 . . . . . . . . . . . . . . . . 31 Replacing the Processor Heat Sink Assembly . . . . . . . . . . . . . . . . . . . . . 10 Replacing the Processor . 12 System Setup . Overview . . . . . . .
A5_bk0.book Page 5 Thursday, March 7, 2013 11:23 AM Clearing CMOS Settings . . . . . . . . . . . . . . . . .
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A5_bk0.book Page 7 Thursday, March 7, 2013 11:23 AM 1 Technical Overview CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
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A5_bk0.book Page 9 Thursday, March 7, 2013 11:23 AM 2 Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 9 and "Safety Instructions" on page 9. • You have read the safety information that shipped with your computer.
A5_bk0.book Page 10 Thursday, March 7, 2013 11:23 AM NOTICE: Only a certified service technician are authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
A5_bk0.book Page 11 Thursday, March 7, 2013 11:23 AM Replacing the Computer Cover 3 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
A5_bk0.book Page 12 Thursday, March 7, 2013 11:23 AM 4 Slide the computer cover towards the top and lift it away from the computer. 2 1 1 captive screws (2) 2 computer cover 5 To replace the computer cover, ensure that all the cables are connected and that no tools or extra parts (including screws) are left inside the computer. 6 Pivot the cover down and into position. 7 Push the cover until it clicks into place. 8 Tighten the two captive screws that secure the computer cover.
A5_bk0.book Page 13 Thursday, March 7, 2013 11:23 AM 4 Replacing the Stand CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 14 Thursday, March 7, 2013 11:23 AM 4 To replace the stand, align the screw holes on the stand with the screw holes on the chassis. 5 Replace the seven screws that secure the stand. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 15 Thursday, March 7, 2013 11:23 AM Replacing the Top Shield 5 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Ensure that you disconnect the power cable before removing the top shield. 1 Follow the procedures in "Before You Begin" on page 9.
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A5_bk0.book Page 17 Thursday, March 7, 2013 11:23 AM Replacing Memory Module(s) 6 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 18 Thursday, March 7, 2013 11:23 AM NOTICE: If the memory module is not installed properly, the computer may not boot. 5 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 6 Replace the computer cover ("Replacing the Computer Cover" on page 11). 7 Connect your computer and all attached devices to electrical outlets, and then turn them on.
A5_bk0.book Page 19 Thursday, March 7, 2013 11:23 AM 7 Replacing Drives CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 20 Thursday, March 7, 2013 11:23 AM 5 Press the release tab to disconnect the hard drive data cable and lift the hard drive carrier out of the chassis.
A5_bk0.book Page 21 Thursday, March 7, 2013 11:23 AM 6 Remove the four screws securing the hard drive to the hard drive carrier. 1 2 3 1 hard drive carrier 3 hard drive 2 screws (4) 7 To install a new hard drive, prepare the new hard drive for installation and check the documentation that accompanied the drive to verify that the drive is configured for your computer. 8 Align the screws holes on the hard drive with the screw holes on the hard drive carrier.
A5_bk0.book Page 22 Thursday, March 7, 2013 11:23 AM 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11). 3 Disconnect the optical drive lighting cable. 4 Push down the release lever on the optical drive data cable connector to disconnect the optical drive data cable. 5 Remove the three screws securing the optical drive carrier to the chassis and lift the optical drive carrier out of the computer.
A5_bk0.book Page 23 Thursday, March 7, 2013 11:23 AM 8 Slide the optical drive out of the optical drive carrier. 1 2 1 optical drive card 2 optical drive carrier 9 To install a new optical drive, prepare the optical drive for installation and check the documentation that accompanied the drive to verify that the drive is configured for your computer. 10 Gently slide the drive into the optical drive carrier until it connects to the optical drive data cable connector.
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A5_bk0.book Page 25 Thursday, March 7, 2013 11:23 AM 8 Replacing Cards CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the WLAN Card 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 26 Thursday, March 7, 2013 11:23 AM 1 WLAN card 3 screws (2) 2 antenna cables (3) NOTICE: The connectors are keyed to ensure correct insertion. Use of excessive force may damage the connectors. NOTICE: To avoid damage to the WLAN card, ensure that there are no cables under the card. Also, ensure to remove the antenna cables from under the card. 6 To install a new WLAN card, align the notch on the card with the tab in the connector slot.
A5_bk0.book Page 27 Thursday, March 7, 2013 11:23 AM 4 Disconnect the TV tuner cable, remove the two screws securing the TV tuner card and lift it out of the system board connector. 1 2 1 screws (2) 2 TV tuner cable 5 To replace the TV tuner card, align the notch on the TV tuner card with the tab in the connector slot. 6 Insert the TV tuner card at a 45-degree angle into the system board connector.
A5_bk0.book Page 28 Thursday, March 7, 2013 11:23 AM Replacing the Graphics Card 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11). 3 Remove the stand (see "Replacing the Stand" on page 13). 4 Use the marked sequence on the graphics card heat sink, to loosen the six captive screws securing the graphics card heat sink.
A5_bk0.book Page 29 Thursday, March 7, 2013 11:23 AM 6 Remove the two screws securing the graphics card and lift it out of the system board connector. 1 2 1 screws (2) 2 graphics card 7 To replace the graphics card, align the notch on the graphics card with the tab in the connector slot. 8 Replace the two screws that secures the graphics card. NOTICE: To prevent damage to the graphics card, follow the marked sequence on the graphics card heat sink to tighten the captive screws.
A5_bk0.book Page 30 Thursday, March 7, 2013 11:23 AM Replacing the Internal Card With Bluetooth® Wireless Technology CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 31 Thursday, March 7, 2013 11:23 AM 6 Replace the computer cover (see "Replacing the Computer Cover" on page 11). Replacing the RF Module CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 Follow the procedures in "Before You Begin" on page 9.
A5_bk0.book Page 32 Thursday, March 7, 2013 11:23 AM 7 Replace the computer cover (see "Replacing the Computer Cover" on page 11).
A5_bk0.book Page 33 Thursday, March 7, 2013 11:23 AM 9 Replacing the Processor Heat Sink Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board.
A5_bk0.book Page 34 Thursday, March 7, 2013 11:23 AM 7 Carefully lift the processor heat sink away from the computer. 1 3 2 1 screws (4) 3 captive screws (4) 2 processor fan cable NOTICE: Incorrect alignment of the processor heat sink can cause damage to the system board and processor. 8 To replace the processor heat sink assembly, align the screw holes on the processor heat sink assembly with the holes on the chassis.
A5_bk0.book Page 35 Thursday, March 7, 2013 11:23 AM 12 Replace the top shield (see "Replacing the Top Shield" on page 15). 13 Replace the computer cover (see "Replacing the Computer Cover" on page 11).
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A5_bk0.book Page 37 Thursday, March 7, 2013 11:23 AM Replacing the Processor 10 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board.
A5_bk0.book Page 38 Thursday, March 7, 2013 11:23 AM 1 2 3 4 1 processor cover 2 processor 3 processor socket 4 release lever NOTICE: When removing or replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 7 Lift up the processor to remove it from the socket, place it aside in a safe and secure place. Leave the release lever extended in the release position so that the socket is ready for the new processor.
A5_bk0.book Page 39 Thursday, March 7, 2013 11:23 AM 1 2 3 9 4 5 6 8 7 1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever 7 front alignment notch 8 processor pin-1 indicator 9 rear alignment notch 9 If the release lever on the socket is not fully extended, move it to that position. NOTICE: Socket pins are delicate.
A5_bk0.book Page 40 Thursday, March 7, 2013 11:23 AM 12 Place the processor lightly in the socket and ensure that the processor is positioned correctly. 13 When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket. 14 Pivot the socket release lever back towards the socket, and snap it into place to secure the processor. 15 Clean the thermal grease from the bottom of the heat sink.
A5_bk0.book Page 41 Thursday, March 7, 2013 11:23 AM 11 Replacing the Battery CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
A5_bk0.book Page 42 Thursday, March 7, 2013 11:23 AM 6 Remove the battery from the system and properly dispose of the battery. 1 2 1 coin-cell battery 2 battery socket 7 Insert the new battery into the socket with the side labeled "+" facing up and then snap the battery into place. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 11). 9 Connect your computer and devices to electrical outlets, and then turn them on.
A5_bk0.book Page 43 Thursday, March 7, 2013 11:23 AM 12 System Setup Overview Use System Setup to: • change the system configuration information after you add, change, or remove any hardware in your computer. • set or change a user-selectable option such as the user password. • read the current amount of memory or set the type of hard drive installed. Before you use System Setup, it is recommended that you write down the system setup screen information for future reference.
A5_bk0.book Page 44 Thursday, March 7, 2013 11:23 AM Menu — Appears on top of the System Setup window. This field provides a menu to access to the System Setup options. Press <> and<>keys to navigate. As a Menu option is highlighted, the Options List, lists the options that define the hardware installed on you computer. Options List — Appears on the left side of the System Setup window.
A5_bk0.book Page 45 Thursday, March 7, 2013 11:23 AM System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may, or may not appear exactly as listed. Main System Date Displays current date in the mm:dd:yy format. System Time Displays the time in the hh:mm:ss format. SATA 0 Displays the SATA 0 drive integrated in the system. SATA 1 Displays the SATA 1 drive integrated in the system. HDD S.M.A.R.
A5_bk0.book Page 46 Thursday, March 7, 2013 11:23 AM USB Configuration Allows you to enable or disable the USB controller. Power Power Management Setup ACPI Suspend Type Specifies the ACPI suspend type. The default is S3. Remote Wake Up Allows you to set the network interface controller to on or off. This option allows the computer to turn on when a network interface controller receives a wake up signal. The factory default setting is Off.
A5_bk0.book Page 47 Thursday, March 7, 2013 11:23 AM Boot Settings Configuration Allows the BIOS to skip certain tests while booting. This decreases the time needed to boot the system. Security Allows you to set or change the supervisor password. Device Detect Error Allows you to enable or disable the device error report. Exit Exit Options Provides options to Save Changes and Exit, Discard Changes and Exit, Load Optimal Defaults, and Discard Changes.
A5_bk0.book Page 48 Thursday, March 7, 2013 11:23 AM Changing Boot Sequence for the Current Boot For example, you can use this feature to boot your computer from the CD drive so that you can run the Dell Diagnostics from the Driver and Utilities media and then from the hard drive when the diagnostic tests are complete. You can also use this feature to boot your computer to a USB device such as a memory key, or optical drive. 1 If you are booting to a USB device, connect the USB device to a USB connector.
A5_bk0.book Page 49 Thursday, March 7, 2013 11:23 AM Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The computer must be disconnected from electrical outlet to clear the CMOS setting. 1 Follow the procedure in "Before You Begin" on page 9. 2 Remove the computer cover (see "Replacing the Computer Cover" on page 11). 3 Locate the 2-pin CMOS jumper on the system board.
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