Dell™ XPS One™ Owner’s Manual Model MTG w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved.
Contents 1 Finding Information 2 About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View of the Computer . . . . . . . . . . . . . . . 15 Back View of the Computer . . . . . . . . . . . . . . . 17 Power Cable Routing . . . . . . . . . . . . . . . . 20 Optional TV Input Device (For Use With Optional TV Tuner) . . . . . . . . . . . . . . . . . . . . . . 3 9 Setting Up Your Computer . . . . 21 . . . . . . . . . . .
Power Protection Devices . . . . . . . . . . . . . . . 28 Surge Protectors . . . . . . . . . . . . . . . . . . 28 Line Conditioners . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . 28 . . . . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . 31 . . . . . . . . . . . . . . . . . . 31 Uninterruptible Power Supplies Using the Media Card Reader 4 Using Multimedia Using the Disc Drive . Media Control Buttons . . . . . . . . . . . . . . . CD and DVD Software 33 . . . . .
Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer . . . . . . . . Key Combinations 6 . . . . . 44 . . . . . . . . . . . . . . . . . . . . 46 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 . . . 47 . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . . . .
Printer Problems . . . . . . . . . . . . . . . . . . Scanner Problems . . . . . . . . . . . . . . . . . 62 . . . . . . . . . . . . . . . . 64 . . . . . . . . . . . . . . . . . . . 65 Touch Pad Problems Dell Diagnostics When to Use the Dell Diagnostics . . . . . . . . . . . Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 Reinstalling Software Drivers . . . . . . . . . . . . . . . 75 . . . . . . . . . . . . . . . . . . . . . . . . . . 75 What Is a Driver? . . . . . . . . . . . . . . . . . . 75 Identifying Drivers . . . . . . . . . . . . . . . . . 76 Reinstalling Drivers and Utilities . . . . . . . . . . Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems . . . . . . . . . . . . . . . . . Restoring Your Operating System 76 . . 78 . . . . . . . . . . . .
14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . FCC Notice (U.S. Only) FCC Class B 97 . . . . . . . . . . . . . . . . . . 97 . . . . . . . . . . . . . . . . . . . . . 97 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Index 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • A diagnostic program for my computer Drivers and Utilities Media • Drivers for my computer Documentation and drivers are already installed on your computer.
What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary.
What Are You Looking For? Find It Here • Service Tag and Express Service Code Service Tag and Microsoft® Windows® License • Microsoft Windows License Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website — support.dell.com NOTE: Select your region or business segment to view the appropriate support site.
What Are You Looking For? Find It Here • How to use your Windows™ operating system • How to work with programs and files • How to personalize my desktop Windows Help and Support 1 To access Windows Help and Support: • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
Finding Information
About Your Computer Front View of the Computer CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems.
1 speakers (2) To adjust the volume of the integrated speakers, press the appropriate media control buttons (see "Media Control Buttons" on page 32 for more information). 2 air vents Internal fans create airflow through the vents to prevent the computer from overheating. The computer turns the fans on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fans or the computer. CAUTION: Ensure that none of the computer air vents are blocked.
Back View of the Computer 1 2 3 4 5 19 6 18 17 7 16 15 14 13 12 11 10 9 About Your Computer 8 17
1 Media Card Reader Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The Media Card Reader reads the following digital memory cards: • Secure Digital (SD) memory card • SDIO card • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD • Hi Density-SD 2 mini IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras. 3 USB 2.
8 computer sync button To re-sync your optional wireless keyboard and mouse to your computer, press the sync button on the rear of your computer, then press the sync button on the device that you wish to use. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44. 9 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device.
15 security cable slot Lets you attach a commercially available antitheft device to the computer. NOTICE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 16 S/PDIF connector Use the S/PDIF connector to transmit digital audio without going through an analog audio conversion process. 17 IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras.
Optional TV Input Device (For Use With Optional TV Tuner) 1 2 3 4 5 1 composite video 2 left audio output connector 3 right audio output connector 4 S-video connector 5 IR blaster About Your Computer 21
About Your Computer
Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure.
Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button , and click Control Panel. 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears. 4 Click Broadband (PPPoE) for a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection.
NOTE: For more information about options available with Windows Easy Transfer, see Microsoft Knowledge Base Article #928634, titled How to use Windows Easy Transfer to migrate files and settings from one Windows-based computer to another Windows Vista-based computer. This information may not be available in certain countries. 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue.
Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The connectors fit only one way. 1 2 3 1 USB connector on computer 3 USB printer cable 2 USB connector on printer 3 Turn on the printer.
Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage.
the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL). Using the Media Card Reader Use the Media Card Reader to transfer data directly to your computer. NOTE: A memory card is not a bootable device.
Setting Up Your Computer
Using Multimedia Using the Disc Drive CAUTION: Do not insert any objects into the disc drive; it could be damaged. NOTICE: Do not move the computer while playing CDs, DVDs, or other media. 1 Place the disc, label side facing forward, in the center of the disc slot. 2 Gently push the disc into the disk slot. NOTE: This step may require you to push the disc farther than you expect.
Media Control Buttons NOTE: The media control buttons are capacitive buttons, and as such, may feel different from other buttons when pressed. The top four media control buttons to the right of your display may flash during startup. The media control buttons only light up when the user’s hand is detected in close proximity to the right of the display. Your keyboard may also incorporate some of these media control buttons.
Turn the volume up. Turn the volume down. Mute the sound. Play or pause. Stop. Play the next track. Play the previous track. Eject. NOTE: After you press Eject, there may be a slight pause before the disc ejects. Disc and Disc-Slot Indicators Either the disc or disc-slot indicator lights up when a user’s hand is detected in its vicinity. The disc indicator lights up when the drive is occupied and the disc-slot indicator lights up when it is empty.
Go to the previous track. Eject. Go to the next track. DVD and Blu-Ray Disc™ (BD) player software includes the following basic buttons: Stop. Restart the current chapter. Play. Fast forward. Pause. Fast reverse. Advance a single frame while in pause mode. Go to the next title or chapter. Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing CDs, DVDs, or Blu-ray Discs (BDs), click Help in the media player interface (if available).
The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 35. How to Copy a CD, DVD, or BD NOTE: BD media can only be copied to other BD media. DVD media can only be copied to other DVD-recordable/rewritable media. CD media can only be copied to other CD-recordable/rewritable media. NOTE: Copying a BD-R to BD-RE will not produce an exact copy. Border information will be lost.
CD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Yes No No BD-Writable Drives NOTE: Your BD-writable drive may not read / write HD-DVD media.
Media Type Read Write Rewritable BD-R Yes Yes No BD-RE Yes Yes Yes Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording. • Use CD-Rs to burn music CDs that you want to play in regular stereos.
Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window.
6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and then select the SPDIF option. 7 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK.
Using Multimedia
Using the Optional Wireless Keyboard and Mouse Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer. NOTE: The optional keyboard and mouse have special features which may not be available on other devices that could be used with your computer.
Media Control Keys NOTE: The media control keys are capacitive buttons, and as such, may feel different from other buttons when pressed. The optional wireless keyboard has media control keys to aid you in quick control of volume and playback functions on your computer. These buttons light up when you press them. In addition to the basic media control keys shown in "Using Multimedia" on page 31, the optional keyboard also incorporates the following keys. Press to rewind within the current track/chapter.
Using the Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch-pad buttons as you would use a mouse. 1 2 1 touch pad 2 touch-pad buttons • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button or the alternate left touchpad button to the left of the keyboard.
• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. • To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice (the alternate left touch-pad button to the left of the keyboard can also be used).
1 2 3 4 5 1 computer sync button 2 keyboard sync button 3 keyboard power switch 4 mouse power button 5 mouse sync button 3 Press the sync button to the rear of your computer’s left speaker. 4 Press the sync button on the mouse or keyboard. The mouse or keyboard should now be paired with your computer. If you experience any problems, see "Troubleshooting" on page 51.
Key Combinations and up-arrow key Increases brightness on the integrated display. and down-arrow key Decreases brightness on the integrated display. and right-arrow key Toggles the display on and off without changing the overall operating state. To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center.
Using the Display Use the display power button on the lower-right of your display to turn off the display without affecting the operating state of your computer. See "Front View of the Computer" on page 15. Adjusting Brightness You can press the following keys to adjust display brightness: • Press and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).
If your computer is running Windows Vista™: 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs. Keyboard and Touch Pad 1 If your keyboard has a power button, turn it off.
Troubleshooting Solving Problems Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
The screen is blank or difficult to read E N S U R E T H A T T H E D I S P L A Y I S T U R N E D O N — See "Front View of the Computer" on page 15. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. ROTATE THE DISPLAY TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS — Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings.
Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL — • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up.
C H E C K T H E M I C R O S O F T ® M A I L S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Microsoft Mail, click Tools→ Options→ Security. 2 Click Do not allow attachments to be saved or opened that could potentially be a virus or Block images and other external content in HTML e-mail to remove the checkmark, as needed. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have subscribed to an Internet provider.
IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Your computer supports only IEEE 1394a standard. E N S U R E T H A T T H E C A B L E F O R T H E IEEE 1394 D E V I C E I S P R O P E R L Y I N S E R T E D I N T O THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E IEEE 1394 D E V I C E I S E N A B L E D I N S YS T E M S E T U P — See "System Setup Options" on page 70.
USB Keyboard CHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer, reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any keyboard extension cables and connect the keyboard directly to the computer.
A program stops responding END THE PROGRAM — 1 Press simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to select the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
• Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
• Restart your computer. • See your mouse documentation. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Turn off the mouse. 2 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. USB Mouse CHECK THE MOUSE CABLE — • Ensure that neither the cable or the cable connectors are visibly damaged.
CHECK THE MOUSE SETTINGS — Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. R E I N S T A L L T H E M O U S E D R I V E R — See (see "Drivers" on page 75). R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems" on page 78.
I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
3 Click Properties and click Ports. 4 Adjust the settings, as needed. R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automatically disabled when headphones are connected to the computer’s side-panel headphone connector. No sound from external speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off.
Touch Pad Problems CHECK THE TOUCH PAD SETTINGS — 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 Try adjusting the settings. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E T O U C H P A D , C H E C K T H E M O U S E — See "Mouse Problems" on page 58. R E I N S T A L L T H E T O U C H P A D D R I V E R — See "Reinstalling Drivers and Utilities" on page 76.
Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 56) and run the Dell Diagnostics before you contact Dell for technical assistance.
3 When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer.
3 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 95. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
System Setup Overview Use System Setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
Options List — The tabbed options contain features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press to make that selection active. Help — This field provides context sensitive help based on the options selected.
Advanced CPU Type Displays the Type of Processor installed in the system. CPU Speed Displays CPU Speed. Cache L1, L2 Displays the amount of Cache RAM available. Integrated peripherals Displays information about Serial ATA Configurations, and enables/disables Serial ATA Configuration, HD Audio, Onboard LAN and Onboard LAN Boot ROM. (enabled default) PnP/PCI Configurations Permits selection of a primary graphics controller.
Auto Power On Date (Every Day default) Auto Power On Time (00:00:00 default) Sets the computer to automatically turn on. Every Day turns the computer on every day at the time set in Auto Power Time. 1-31 allows you to select a specific day of the month. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power On is set to disabled. Sets time to automatically turn on the computer.
Exit Exit options Provides options to Save Changes & Exit, Discard Changes and Exit, Load Optimal Defaults or Discard Changes. Boot Sequence This feature allows you to change the Boot Device Property for devices. Option Settings • Hard Disk — The computer attempts to boot from the hard drive. • Removable — The computer attempts to boot from a removable device, such as a USB key. • CD/DVD — The computer attempts to boot from the disc drive.
Changing the Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 69). 2 Press the left- and right-arrow keys to highlight the Boot tab. 3 Press the up- and down-arrow keys to highlight the appropriate Boot Device Property, then press . 4 Press the up- and down-arrow keys to highlight the item you want to change, and then press . 5 Press the up- and down-arrow keys to select the boot device you want to change, and then press .
Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. If your computer is running Microsoft Windows Vista™: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 78) to return your computer to the operating state that existed before you installed the new driver. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen.
Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search.
settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.
Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to reboot the system.
NOTICE: The Drivers and Utilities media provides options for reinstalling Windows Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer.
Memory Type 667-MHz and 800-MHz non-ECC DDR2 SDRAM NOTE: Your computer does not support registered, ECC, or buffered memory. Memory connectors two Memory capacities 1 GB, or 2 GB Minimum memory 1 GB Maximum memory 4 GB BIOS address F0000h Drives and Devices Drives one 3.5-inch hard-drive, one slim-line slot-load 5.
Ports and Connectors (continued) Additional connectors/components available with optional TV tuner back-panel: TV-in connector, special 10-pin connector for optional TV input device optional TV input device: S-video, composite video, left audio, and right audio connectors; IR blaster Video Type Integrated Intel GMA 3100 or ATI Mobility Radeon™ HD 2400 LCD interface LVDS With optional TV tuner card only: TV support dependent upon region: NTSC/ATSC: NTSC supported in RF, S-video, and composite modes.
Audio (continued) Volume controls keyboard shortcuts, program menus, media control buttons on front of display and optional optimized wireless keyboard Communications NIC Integrated network interface capable of 10/100/1000-Mbps communication: • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Yellow — A good connection exists between a 1000-Mbps (1-Gb) network and the computer.
Display (continued) Controls brightness can be controlled through keyboard shortcuts if you are using the optional wireless keyboard optimized for use with your computer (see "Key Combinations" on page 46) Controls and Lights Power control push button Power light blue light — low-illumination blue in sleep state; solid blue for power-on state amber light — indicates a boot failure Display power light blue Hard-drive access light blue Media control buttons blue — light up when the user’s hand is d
Physical Approximate height 15.9 inch (40.5 cm) Approximate width 23.5 inch (59.7 cm) Approximate depth (without cords 3.3 inch (8.38 cm) or stand) Approximate depth with stand installed 7.3 inch (18.5 cm) Approximate weight (typical) 28.2 lb (12.8 kg) Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.
Getting Help Obtaining Assistance If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 51 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 65 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 94. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.
Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 93, and then see the contact information for your region or go to support.dell.com.
la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see"Contacting Dell" on page 95.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 94). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
Getting Help
Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ XPS One™ A2010 Model number: MTG Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bit — The smallest unit of data interpreted by your computer. Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width.
E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.
F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.
H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.
IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second.
MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. N network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller). NIC — See network adapter.
PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.
read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency).
SDRAM — synchronous dynamic random-access memory — A type of DRAM that is synchronized with the optimal clock speed of the processor. serial connector — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.
UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer.
turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated. V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.
Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks.
Glossary
Index A Check Disk, 53 audio device enabling, 38 cleaning keyboard, 50 touch pad, 50 B battery problems, 51 BDs about, 34 playing, 31 Blu-Ray Discs playing, 31 boot sequence about, 73 changing, 73-74 option settings, 73 booting to a USB device, 73 brightness adjusting, 47 C CDs about, 34 operating system, 13 playing, 31 computer crashes, 56-57 restore to previous state, 78 specifications, 83 stops responding, 56 conflicts software and hardware incompatibilities, 78 contacting Dell, 95 copying BDs gene
Dell Diagnostics, 65 E Dell support site, 12 e-mail problems, 53 DellConnect, 90 diagnostics Dell, 65 End User License Agreement, 10 display adjusting brightness, 47 blank, 52 hard to read, 52 error messages problems, 54 documentation End User License Agreement, 10 ergonomics, 10 online, 12 Product Information Guide, 10 regulatory, 10 safety, 10 warranty, 10 F Dolby headphones, setting up, 39 hardware conflicts, 78 Dell Diagnostics, 65 drivers, 75 about, 75 identifying, 76 reinstalling, 76 ergo
Internet connection about, 24 options, 24 setting up, 24 K keyboard cleaning, 50 optional wireless keyboard, 41 problems, 55 N network problems, 60 O operating system media, 81 reinstalling, 13 Operating System CD, 13 optical drive problems, 53 L labels Microsoft Windows, 11 Service Tag, 11 P phone numbers, 95 playing BDs, 31 M Media Card Reader, 29 media memory cards types, 29 memory problems, 58 messages error, 54 mouse optional wireless mouse, 41 problems, 58 playing Blu-Ray Discs, 31 playing CDs,
printer cable, 26 connecting, 26 problems, 61 setting up, 26 USB, 27 problems (continued) software, 57 volume adjusting, 63 problems battery, 51 blue screen, 57 CD-RW drive, 53 computer crashes, 56-57 computer stops responding, 56 conflicts, 78 Dell Diagnostics, 65 display hard to read, 52 display is blank, 52 drives, 52 e-mail, 53 error messages, 54 general problems, 56 hard drive, 53 IEEE 1394, 55 Internet, 53 keyboard, 55 memory, 58 mouse, 58 network, 60 optical drive, 53 power, 60 power light conditio
system setup entering, 69 options, 70 screens, 69 T telephone numbers, 95 touch pad cleaning, 50 customizing, 44 transferring information to a new computer, 25 troubleshooting conflicts, 78 Dell Diagnostics, 65 Hardware Troubleshooter, 78 Help and Support, 13 restore to previous state, 78 U uninterruptible power supply.
Index
