Owners Manual

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XPS 27

Owner’s Manual

Computer model: XPS 2720

Regulatory model: W06C

Regulatory type: W06C002

OM_Book.book Page 1 Wednesday, April 3, 2013 1:39 PM

Summary of content (117 pages)

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OM_Book.
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OM_Book.book Page 2 Wednesday, April 3, 2013 1:39 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ © 2013 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.
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OM_Book.book Page 3 Wednesday, April 3, 2013 1:39 PM Contents 1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . Turn Off Your Computer and Connected Devices . Safety Instructions . . . . . . . . . . . . . . . . . . . . . . Recommended Tools . . . . . . . . . . . . . . . . . . . . . 11 11 12 . . . . . . 13 . . . . . . . . . . . . . . . . . . . . 14 2 After Working Inside Your Computer . 3 Technical Overview . Inside View of Your Computer . System-Board Components . .
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OM_Book.book Page 4 Wednesday, April 3, 2013 1:39 PM 10 Removing the Converter Board Prerequisites . Procedure . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . 23 23 . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Replacing the Converter Board Procedure . . . Postrequisites . . . . . . . . . . . . 24 . . . . . . . . . . . . . . . . . . . . . . . . . 24 24 . . . . . . . . . . . . . . . . . . . . . . . . . 12 Removing the Optical Drive Prerequisites .
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OM_Book.book Page 5 Wednesday, April 3, 2013 1:39 PM 20 Removing the Hard Drive Prerequisites . Procedure . . . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . . . . . . . . . 35 35 . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Replacing the Hard Drive Procedure . . . Postrequisites . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . 37 37 . . . . . . . . . . . . . . . . . . . . . . . . . 22 Removing the Hard-Drive Cage .
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OM_Book.book Page 6 Wednesday, April 3, 2013 1:39 PM 30 Removing the mSATA Mini-Card Prerequisites . Procedure . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . . . . . . . 47 47 . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacing the mSATA Mini-Card Procedure . . . Postrequisites . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . . . . . . . 48 48 . . . . . . . . . . . . . . . . . . . . . . . . . 32 Removing the Inner Frame Prerequisites . Procedure .
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OM_Book.book Page 7 Wednesday, April 3, 2013 1:39 PM 40 Removing the Power-Supply Unit Prerequisites . Procedure . . . . . . . . . . . 58 . . . . . . . . . . . . . . . . . . . . . . . . . . 58 59 . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Replacing the Power-Supply Unit Procedure . . . Postrequisites . . . . . . . . . . 60 . . . . . . . . . . . . . . . . . . . . . . . . . 60 60 . . . . . . . . . . . . . . . . . . . . . . . . . 42 Removing the Wireless Keyboard/Mouse Receiver . . . .
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OM_Book.book Page 8 Wednesday, April 3, 2013 1:39 PM 49 Replacing the Antenna Modules . Procedure . . . Postrequisites . . . . . . . . . . . 73 . . . . . . . . . . . . . . . . . . . . . . . . . 73 73 . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing the Power-Button Assembly . Prerequisites . Procedure . . . . . . 74 . . . . . . . . . . . . . . . . . . . . . . . . . . 74 75 . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Replacing the Power-Button Assembly . Procedure . . .
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OM_Book.book Page 9 Wednesday, April 3, 2013 1:39 PM 58 Removing the Display Panel . Prerequisites . Procedure . . . . . . . . . . . . . . . 89 . . . . . . . . . . . . . . . . . . . . . . . . . . 89 90 . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Replacing the Display Panel Procedure . . . Postrequisites . . . . . . . . . . . . . . . 96 . . . . . . . . . . . . . . . . . . . . . . . . . 96 97 . . . . . . . . . . . . . . . . . . . . . . . . . 60 Removing the Camera Module .
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OM_Book.book Page 10 Wednesday, April 3, 2013 1:39 PM 66 Display-Settings Controls . 67 Before You Call. . . . . . . . . . . . . . . 114 . . . . . . . . . . . . . . . . . . . . . . . 116 Locating your Service Tag or Express Service Code . . . . . . . . . . . . . . . . 68 More Information. 10 | Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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OM_Book.book Page 11 Wednesday, April 3, 2013 1:39 PM Before You Begin Turn Off Your Computer and Connected Devices CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Save and close all open files and exit all open programs. 2 Move your mouse pointer to the upper/lower-right corner of the screen to open the Charms sidebar, and then click Settings→ Power→ Shut down.
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OM_Book.book Page 12 Wednesday, April 3, 2013 1:39 PM CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the connectors and ports are correctly oriented and aligned.
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OM_Book.book Page 13 Wednesday, April 3, 2013 1:39 PM After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • • Replace all screws and ensure that no stray screws remain inside your computer. • Connect your computer and all attached devices to their electrical outlets. Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer.
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OM_Book.book Page 14 Wednesday, April 3, 2013 1:39 PM Technical Overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.
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OM_Book.
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OM_Book.book Page 17 Wednesday, April 3, 2013 1:39 PM Removing the Back Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 18 Wednesday, April 3, 2013 1:39 PM Replacing the Back Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 19 Wednesday, April 3, 2013 1:39 PM Removing the Trim Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 20 Wednesday, April 3, 2013 1:39 PM Replacing the Trim Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 21 Wednesday, April 3, 2013 1:39 PM Removing the Stand WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the Back Cover.
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OM_Book.book Page 22 Wednesday, April 3, 2013 1:39 PM Replacing the Stand WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 23 Wednesday, April 3, 2013 1:39 PM Removing the Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 24 Wednesday, April 3, 2013 1:39 PM Replacing the Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 25 Wednesday, April 3, 2013 1:39 PM Removing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 26 Wednesday, April 3, 2013 1:39 PM 3 Remove the screws that secure the optical-drive brackets to the optical drive. 4 Remove the optical-drive brackets from the optical drive.
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OM_Book.book Page 27 Wednesday, April 3, 2013 1:39 PM Replacing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 28 Wednesday, April 3, 2013 1:39 PM Removing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 29 Wednesday, April 3, 2013 1:39 PM 3 Use your fingertips to spread apart the securing clips on each end of the memory module connector until the memory module pops up. 4 Remove the memory module from the memory-module connector.
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OM_Book.book Page 30 Wednesday, April 3, 2013 1:39 PM Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 31 Wednesday, April 3, 2013 1:39 PM Removing the System-Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 32 Wednesday, April 3, 2013 1:39 PM Replacing the System-Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 33 Wednesday, April 3, 2013 1:39 PM Removing the Power-Supply Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 34 Wednesday, April 3, 2013 1:39 PM Replacing the Power-Supply Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 35 Wednesday, April 3, 2013 1:39 PM Removing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 36 Wednesday, April 3, 2013 1:39 PM 3 Remove the screws that secure the straps to the hard drive and remove the straps from the hard drive.
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OM_Book.book Page 37 Wednesday, April 3, 2013 1:39 PM Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 38 Wednesday, April 3, 2013 1:39 PM Removing the Hard-Drive Cage WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 39 Wednesday, April 3, 2013 1:39 PM Replacing the Hard-Drive Cage WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 40 Wednesday, April 3, 2013 1:39 PM Removing the I/O Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 41 Wednesday, April 3, 2013 1:39 PM Replacing the I/O Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 42 Wednesday, April 3, 2013 1:39 PM Removing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 43 Wednesday, April 3, 2013 1:39 PM Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 44 Wednesday, April 3, 2013 1:39 PM Removing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 45 Wednesday, April 3, 2013 1:39 PM 4 Slide and remove the wireless mini-card out of the wireless mini-card connector.
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OM_Book.book Page 46 Wednesday, April 3, 2013 1:39 PM Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 47 Wednesday, April 3, 2013 1:39 PM Removing the mSATA Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 48 Wednesday, April 3, 2013 1:39 PM Replacing the mSATA Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 49 Wednesday, April 3, 2013 1:39 PM Removing the Inner Frame WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 50 Wednesday, April 3, 2013 1:39 PM Replacing the Inner Frame WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 51 Wednesday, April 3, 2013 1:39 PM Removing the Processor Heat-Sink Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 52 Wednesday, April 3, 2013 1:39 PM Replacing the Processor Heat-Sink Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 53 Wednesday, April 3, 2013 1:39 PM Removing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 54 Wednesday, April 3, 2013 1:39 PM Replacing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 55 Wednesday, April 3, 2013 1:39 PM Removing the Processor WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 56 Wednesday, April 3, 2013 1:39 PM Replacing the Processor WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 57 Wednesday, April 3, 2013 1:39 PM Postrequisites 1 Replace the processor heat-sink. See "Replacing the Processor Heat-Sink" on page 54. 2 Replace the system-board shield. See "Replacing the System-Board Shield" on page 32. 3 Replace the back cover. See "Replacing the Back Cover" on page 18. 4 Follow the instructions in "After Working Inside Your Computer" on page 13.
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OM_Book.book Page 58 Wednesday, April 3, 2013 1:39 PM Removing the Power-Supply Unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 59 Wednesday, April 3, 2013 1:39 PM Procedure 1 Press the securing clips and disconnect the main power-supply cable and processor power-supply cable from the system board. 2 Remove the main power-supply cable and processor power-supply cable from their routing guides. 3 Press the securing clip on the power-port cable connector and disconnect the power-port cable from the power-supply unit. 4 Disconnect the power-supply indicator cable from the power-supply unit.
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OM_Book.book Page 60 Wednesday, April 3, 2013 1:39 PM Replacing the Power-Supply Unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 61 Wednesday, April 3, 2013 1:39 PM Removing the Wireless Keyboard/Mouse Receiver WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 62 Wednesday, April 3, 2013 1:39 PM Procedure 1 Remove the screws that secure the wireless keyboard/mouse receiver to the display bezel. 2 Remove the screws that secure the grounding cables to the middle cover and display bezel. 3 Disconnect the wireless keyboard/mouse-receiver cable from the system board. 4 Note the routing of the wireless keyboard/mouse-receiver cable and remove the cable from its routing guides.
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OM_Book.book Page 63 Wednesday, April 3, 2013 1:39 PM Replacing the Wireless Keyboard/Mouse Receiver WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 64 Wednesday, April 3, 2013 1:39 PM Removing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 65 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect the speakers cable from the system board. 2 Note the routing of the speakers cable and remove the speakers cable from its routing guides. 3 Remove the screws that secure the speakers to the display bezel. 4 Lift the speakers off the display bezel.
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OM_Book.book Page 66 Wednesday, April 3, 2013 1:39 PM Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 67 Wednesday, April 3, 2013 1:39 PM Removing the I/O-Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 68 Wednesday, April 3, 2013 1:39 PM Procedure 1 Remove the screws that secure the I/O-board assembly to the middle cover. 2 Gently lift the I/O-board assembly from the middle cover and turn the I/O-board assembly over. 3 Press the securing clip and disconnect the power-port cable. 4 Note the routing of the power-supply indicator cable and disconnect the cable from the power-supply unit. 5 Lift the I/O-board assembly off the chassis.
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OM_Book.book Page 69 Wednesday, April 3, 2013 1:39 PM 6 Push the securing tabs outward to release the I/O board and then lift the I/O board away from the I/O-board bracket.
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OM_Book.book Page 70 Wednesday, April 3, 2013 1:39 PM Replacing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 71 Wednesday, April 3, 2013 1:39 PM Removing the Antenna Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 72 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect the wireless-antenna cables from the wireless mini-card. 2 Note the routing of the antenna cables and remove the cables from the routing guides. 3 Peel the antennas modules off the display bezel. 4 Lift the antenna modules out of the display bezel.
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OM_Book.book Page 73 Wednesday, April 3, 2013 1:39 PM Replacing the Antenna Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 74 Wednesday, April 3, 2013 1:39 PM Removing the Power-Button Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 75 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect the power-button cable from the system board. 2 Note the routing of the power-button cable and remove the power-button cable from its routing guides. 3 Remove the screws that secure the power-button assembly to the display bezel. 4 Press the power button inward to release it from the slot on the display bezel and then gently lift the power-button assembly off the display bezel.
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OM_Book.book Page 76 Wednesday, April 3, 2013 1:39 PM Replacing the Power-Button Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 77 Wednesday, April 3, 2013 1:39 PM Removing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 78 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect all the cables connected to the system board. NOTE: For information on the location of the connectors, see "System-Board Components" on page 15. 2 Remove the screws that secure the system board to the middle cover. 3 Lift the system board off the middle cover.
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OM_Book.book Page 79 Wednesday, April 3, 2013 1:39 PM Replacing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 80 Wednesday, April 3, 2013 1:39 PM Entering the Service Tag in system setup 1 Turn on the computer. 2 Press during POST to enter the system setup program. 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. See "System Setup Options" on page 105.
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OM_Book.book Page 81 Wednesday, April 3, 2013 1:39 PM Removing the Side I/O-Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 82 Wednesday, April 3, 2013 1:39 PM Procedure 1 Remove the screws that secure the side I/O-board shield to the display bezel. 2 Lift the side I/O-board shield off the side I/O board. 1 2 3 4 3 1 grounding cable 2 side I/O-board 3 screws (2) 4 side-I/O-board shield Gently lift the side I/O-board starting from the inner edge and then ease the ports on the side I/O-board out of the slots on the display bezel.
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OM_Book.book Page 83 Wednesday, April 3, 2013 1:39 PM Replacing the Side-I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 84 Wednesday, April 3, 2013 1:39 PM Removing the Middle Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 85 Wednesday, April 3, 2013 1:39 PM Procedure 1 Remove the screws that secure the side I/O-board shield to the chassis. 2 Lift the side I/O-board shield off the side I/O-board. 3 Remove the screw that secures the grounding cable to the middle cover. 4 Press the securing clips and disconnect the LVDS cables from the display assembly. 5 Disconnect the touchscreen cable from the display assembly.
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OM_Book.book Page 86 Wednesday, April 3, 2013 1:39 PM 6 Remove the screws that secure the middle frame to the display bezel. 7 Remove all the cables from their routing guides on the middle cover. 8 Lift the middle cover off the display.
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OM_Book.book Page 87 Wednesday, April 3, 2013 1:39 PM Replacing the Middle Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 88 Wednesday, April 3, 2013 1:39 PM Postrequisites 1 Follow the instructions from step 1 to step 3 in "Replacing the System Board" on page 79. 2 Replace the converter board. See "Replacing the Converter Board" on page 24. 3 Replace the power-supply unit. See "Replacing the Power-Supply Unit" on page 60. 4 Replace the power-supply fan. See "Replacing the Power-Supply Fan" on page 34. 5 Replace the processor heat-sink. See "Replacing the Processor Heat-Sink" on page 54.
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OM_Book.book Page 89 Wednesday, April 3, 2013 1:39 PM Removing the Display Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 90 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect the power-button cable, speakers cable, camera cable, input source/display-settings controls cable, wireless keyboard/mouse receiver cable, LVDS cables, and touchscreen cable from the system board and remove the cables from their routing guides. 2 Disconnect the antenna cables from the wireless mini-card and remove the antenna cables from their routing guides.
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OM_Book.book Page 91 Wednesday, April 3, 2013 1:39 PM 4 Remove the screw that secures the grounding cable from the right-speaker mesh to the middle cover. 5 Remove the screws that secure the system board to the side I/O-board. 6 Remove the screws that secure the side I/O-board shield to the display bezel and remove the side I/O-board shield.
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OM_Book.book Page 92 Wednesday, April 3, 2013 1:39 PM WARNING: The middle cover is heavy when the components are attached to it. It is recommended that two people remove and replace the middle cover while the components are attached to it. 7 Using the hard-drive cage, gently lift the middle-cover assembly along with the components and ease the cables out of the slots.
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OM_Book.book Page 93 Wednesday, April 3, 2013 1:39 PM 8 Gently lift the side I/O-board starting from the inner edge and then ease the ports on the side I/O-board out of the slots on the display bezel.
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OM_Book.book Page 94 Wednesday, April 3, 2013 1:39 PM 9 Pull the tab and disconnect the ribbon cables from the display assembly. 10 Peel off the tapes securing the ribbon cables to the display assembly. 11 Remove the screws that secure the display assembly to the display bezel. 12 Lift the display assembly from the chassis.
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OM_Book.book Page 95 Wednesday, April 3, 2013 1:39 PM 13 Remove the screws that secure the display brackets to the display panel and remove the display brackets.
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OM_Book.book Page 96 Wednesday, April 3, 2013 1:39 PM Replacing the Display Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 97 Wednesday, April 3, 2013 1:39 PM 13 Align the screw holes on the side I/O-board shield with the screw holes on the chassis and replace the screws that secure the side I/O-board shield to the display bezel. NOTE: Ensure that you also secure the grounding cable with the same screw that secures the side I/O-board shield to the display bezel.
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OM_Book.book Page 98 Wednesday, April 3, 2013 1:39 PM Removing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 99 Wednesday, April 3, 2013 1:39 PM Procedure 1 Remove the screws that secure the camera assembly to the chassis. 2 Gently lift the camera assembly and disconnect the camera cable from the camera assembly. 3 2 3 1 camera cable 3 screws (2) 1 2 camera assembly Release the tabs that secure the camera module to the camera bracket and remove the camera module.
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OM_Book.book Page 100 Wednesday, April 3, 2013 1:39 PM Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 101 Wednesday, April 3, 2013 1:39 PM Removing the Microphone Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 102 Wednesday, April 3, 2013 1:39 PM Procedure 1 Disconnect the microphone cables from the microphone modules. 2 Using a plastic scribe, pull the securing tabs and slide the microphone module upward. 3 Remove the microphone module out of the microphone-module socket.
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OM_Book.book Page 103 Wednesday, April 3, 2013 1:39 PM Replacing the Microphone Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 104 Wednesday, April 3, 2013 1:39 PM System Setup Overview Use system setup to: • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on. • • Change the system setup configurations. Set or change a user-selectable option, such as the user password, type of hard drive installed, enabling or disabling base devices, and so on.
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OM_Book.book Page 105 Wednesday, April 3, 2013 1:39 PM System Setup Screens The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the setup item, active help screen, and key functions. Setup Item — This field appears on the left side of the system setup window.
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OM_Book.book Page 106 Wednesday, April 3, 2013 1:39 PM Main→ Processor Information Processor Type Displays the processor type. Processor ID Displays the processor identification code. Processor Core Count Displays the number of processor cores in your computer. Processor L1 Cache Displays the processor’s total L1 cache size. Processor L2 Cache Displays the processor’s total L2 cache size. Processor L3 Cache Displays the processor’s total L3 cache size.
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OM_Book.book Page 107 Wednesday, April 3, 2013 1:39 PM Advanced→ Processor Configuration Intel(R) Hyper-Threading Technology If enabled, each physical processor core appears as two logical processor cores. Intel(R) SpeedStep Technology If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Intel(R) Virtualization Technology If enabled, a Virtual Machine Monitor (VMM) can access your computer.
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OM_Book.book Page 108 Wednesday, April 3, 2013 1:39 PM Boot→ Boot Settings Configuration Numlock Key Select power-on state for numlock. Keyboard Errors Displays keyboard-related errors during boot. USB Boot Support Allows you to enable or disable booting from USB mass-storage devices. Boot Mode Allows you to select the type of boot. Secure Boot Control Allows you to enable or disable the secure boot control.
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OM_Book.book Page 109 Wednesday, April 3, 2013 1:39 PM Auto Power On Allows the computer to start up automatically at a pre-configured time. Auto Power On Mode Allows you to set the auto power-on mode. Auto Power On Date Allows you to set the auto power-on date. Auto Power On Time Allows you to set the auto power-on time. Intel Smart Connect Technology Allows you to disable or enable the Intel Smart Connect Technology.
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OM_Book.book Page 110 Wednesday, April 3, 2013 1:39 PM Changing Boot Sequence Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence, for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc. The previous boot sequence is restored at the next boot. 1 If you are booting from a USB device, connect the USB device to a USB port. 2 Turn on (or restart) your computer.
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OM_Book.book Page 111 Wednesday, April 3, 2013 1:39 PM Clearing Forgotten Passwords WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. 1 Remove the back cover.
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OM_Book.book Page 112 Wednesday, April 3, 2013 1:39 PM Clearing CMOS Settings WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. 1 Remove the back cover.
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OM_Book.book Page 113 Wednesday, April 3, 2013 1:39 PM Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 Click Start Here under Support for Home Users. 4 If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
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OM_Book.
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OM_Book.book Page 115 Wednesday, April 3, 2013 1:39 PM The display settings controls functions as describe below: • • • • • Decrease display brightness: Touch to decrease the display brightness. • Increase display brightness/volume: Touch once to select display brightness controls and touch again to increase the display brightness. When in volume controls, touch to increase the volume. Increase display brightness: Touch to increase the display brightness. Screen off: Touch to turn off the screen.
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OM_Book.book Page 116 Wednesday, April 3, 2013 1:39 PM Before You Call Have your Express Service Code ready when you call Dell customer service. The Express Service Code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating your Service Tag or Express Service Code The Service Tag or Express Service Code can be found on a label at the bottom of your computer.
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OM_Book.book Page 117 Wednesday, April 3, 2013 1:39 PM More Information To learn about Windows 8: 1 Turn on the computer. 2 Go to dell.com/support. 3 Type Windows 8 in the search box and click Search. 4 Click the links to learn about the Windows 8 features. To learn about your computer features: 1 Follow the instructions from step 1 to step 4 in "Flashing the BIOS" on page 113. 2 Click Manuals & Documentation tab.