XPS 12 User’s Guide Regulatory Model: T02H Regulatory Type: T02H001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your tablet. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Tablet features.................................................................................. 5 2 Accessories........................................................................................8 Keyboard features................................................................................... 8 3 Setting up your tablet..................................................................... 9 Charging the tablet................................................................................
Locking or unlocking the screen orientation...........................19 Adjusting screen brightness................................................................ 19 Calibrating the touchscreen................................................................19 Synchronizing your tablet....................................................................19 Restoring your operating system...................................................... 20 Resetting your tablet............................................
1 Tablet features Tablet features 5
Feature 1. Microphones (2) Provides sound input for audio recording, voice calls, and so on. 2. Front camera-status light Turns on when the front camera is in use. 3. Front camera Allows you to video chat, capture photos, and record videos. 4. Volume-control buttons (2) Press to increase or decrease the volume. 5. microSD card slot Insert a microSD card to expand the tablet’s storage capacity. Your tablet supports a microSD card with capacity up to 128 GB. 6.
Feature NOTE: The keyboard backlight turns on for 2 seconds when the tabletdocking pins and keyboard-docking pins are aligned correctly. 13. Service Tag label Provides the Service Tag and Express Service Code needed for contacting Dell. 14. Security-cable slot Connects a security cable to prevent unauthorized movement of your tablet. 15. Power button • • Press to turn on the tablet if it is turned off or in sleep state. Press to turn off the screen.
2 Accessories Your tablet supports the following accessories: • Dell Keyboard • Dell Premier Magnetic Folio Keyboard features Feature 1. Keyboard-docking pins Allows docking the tablet here. NOTE: The keyboard backlight turns on for 2 seconds when the tablet-docking pins and keyboard-docking pins are aligned correctly.
3 Setting up your tablet WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your tablet. For additional best practices information, go to www.dell.com/regulatory_compliance.
NOTE: A fully discharged battery takes about 4 to 5 hours to fully charge. Turning on your tablet When you turn on the tablet for the first time, you must finish Windows setup to start using your tablet. For more information, see the Quick Start Guide that shipped with your tablet. 1 Press and hold the power button for 2 seconds to turn on your tablet. The lock screen appears.
3 Close the slot cover. Removing the microSD card CAUTION: Removing the microSD card while it is in use may cause data loss or result in application errors. → Devices → Connected devices. 1 Tap All Settings 2 Under Connected devices, tap the SD Card and then tap Remove device. NOTE: If a warning message appears stating the microSD card cannot be removed, ensure all data transfers involving the microSD card are complete. A message appears that the microSD card can be safely removed.
Inserting a micro-SIM card (optional) 1 Open the slot cover and locate the micro-SIM card slot. CAUTION: Ensure that the micro-SIM card is aligned as shown in the image. 2 Insert the micro-SIM card into the card slot until it locks into place. 3 Close the slot cover.
Removing the micro-SIM card (optional) CAUTION: Removing the micro-SIM card while it is in use may cause data loss or result in application errors. 1 Open the slot cover. 2 Press the micro-SIM card inward and release it. The micro-SIM card pops out. 3 Slide the micro-SIM card out of the slot. 4 Close the slot cover. Using headset WARNING: Listening to loud music for an extended period of time can lead to hearing loss.
NOTE: When you connect an audio device to the headset port, the integrated speaker on your tablet is muted automatically. CAUTION: To prevent damaging your headset when disconnecting it from the tablet, pull the connector and not the cable.
4 Using your tablet NOTE: For detailed information on using Windows, see Getting help.
Using the power button 1 Press and hold the power button for at least 4 seconds. 2 Swipe down the shut-down confirmation screen to turn off the tablet. Turning off the screen Using the power button on the Start screen 1 Tap Start. 2 Tap the power button → Sleep to turn off the screen. NOTE: If your tablet is in a standby state, press the power button or Windows button to turn on the screen. Using the power button Press the power button to turn off the screen.
Tiles on your Start screen change and update in real time to show news and sports updates, weather updates, social-networking feeds, and so on. You also can customize the Start screen by pinning your favorite apps as tiles, setting your favorite picture as a wallpaper, and so on. Wi-Fi Turning Wi-Fi on or off 1 Swipe-in from the right edge of the display to access the Action Center. 2 Tap to turn Wi-Fi on or off. Connecting to a network 1 Tap Wi-Fi icon in the bottom-right corner of the screen.
Bluetooth Turning Bluetooth on or off 1 Swipe-in from the right edge of the display to access the Action Center. 2 Tap Bluetooth to turn Bluetooth off or on. Pairing with Bluetooth-enabled devices NOTE: Bluetooth connection between your tablet and Apple devices are not supported. 1 Turn on Bluetooth. For more information, see Turning on/off Bluetooth. 2 Swipe-in from the right edge of the display to access the Action Center.
Locking or unlocking the screen orientation 1 Swipe-in from the right edge of the display to access the Action Center. 2 Tap to lock or unlock the screen orientation. Adjusting screen brightness 1 Swipe-in from the right edge of the display to access the Action Center. 2 Tap the brightness icon to adjust the screen brightness. Calibrating the touchscreen 1 Press and hold the Start button to display the right-click menu. 2 Tap Control Panel → Hardware and Sound → Tablet PC Settings.
Restoring your operating system CAUTION: Restoring the operating system deletes all data on the hard drive and removes any programs or drivers installed after you received your tablet. If possible, back up the data before using this option. This option restores the operating system on your tablet to the operating state it was in when you purchased the tablet. Use this option only if it is not responding, behaving unexpectedly, or has other software-related issues.
Gestures Touch and hold Touch and hold your finger on the display. Drag 1 2 3 Touch and hold your finger on an item on the screen. Keeping your finger in contact with the display, move your fingertip to the desired location. Take your finger off the display to drop the item in the desired location. Swipe or slide Move your finger in a vertical or horizontal direction on the display. Functions • • Display detailed information about an item. Open the context menu of an item to perform further actions.
Gestures Functions Zoom in Touch the display with two fingers and then move the fingers apart. Enlarge the view of an image or web page. Zoom out Touch the display with two fingers and then move the fingers closer. Reduce the view of an image or web page. Rotate Touch the display with two or more fingers and then move the fingers in a clockwise or counterclockwise arc. Rotate an object by 90 degrees.
Docking your tablet 1 Place the keyboard on the Dell Premier Magnetic Folio. 2 Align the tablet-docking pins to the keyboard-docking pins and dock the tablet to the keyboard dock. NOTE: The keyboard backlight turns on for 2 seconds when the tabletdocking pins and keyboard-docking pins are aligned correctly.
3 Close the Dell Premier Magnetic Folio.
Undocking your tablet 1 Open the Dell Premier Magnetic Folio. 2 Slide and lift the tablet away from the keyboard and folio.
5 Entering BIOS setup program With keyboard 1 Connect your tablet to the keyboard dock or connect a USB-enabled keyboard to your tablet. 2 Press the power button to turn on your tablet. 3 When the Dell logo is displayed, press F2. Without keyboard 1 Press the power button to turn on your tablet. 2 Press and hold the Volume Up button when the Dell logo appears on the screen. 3 When the F12 boot selection menu appears, select BIOS Setup using the Volume Up button.
6 Specifications Dimensions and weight Thickness 8 mm (0.31 in.) Width 291 mm (11.46 in.) Height 193.1 mm (7.60 in.) Weight (maximum) 0.72 kg (1.
Ports and connectors Thunderbolt 3 ports (USB-C)/charging Two Thunderbolt 3 ports (USB-C)/ ports charging ports Communications Wi-Fi Dual-band 802.11ac Bluetooth Bluetooth 4.1 LE Video controller Type Intel HD graphics 515 Display 12.5-inch full HD Type 12.5-inch ultra HD Resolution: FHD 1920 x 1080 UHD 3840 x 2160 Aspect ratio 16:9 Brightness 400 nits Viewing angle 85 Contrast ratio 1500:01 Color depth 16.
Camera Video 1920 x 1080 at 30 fps (maximum) 3296 x 2520 at 30 fps (maximum) Power adapter Input voltage 120 VAC–240 VAC Input frequency 50 Hz–60 Hz Input current 1.30 A Output current 1.
Keyboard Weight 0.55 kg (1.22 lb) Type Full-size, backlit chiclet keys with 1.
7 Troubleshooting Battery problem Problems Possible causes Possible solutions Battery does not charge The cable connections may be loose. 1 2 Check the cable, connectors, and power adapter to ensure proper connectivity. Verify that the wall outlet is functioning by connecting another device. The tablet's temperature is Charge the battery in an below 0°C (32°F) or higher ambient temperature than 35°C (95°F). between 0°C to 35°C (32°F to 95°F). The battery or power adapter is damaged.
• • • Battery charge values are not accurate Battery is fully charged (battery charge is at 100%) but the battery-charging status light is on Battery charge jumps from 90% to 100% when the battery is charging • connection on your tablet. Disable Wi-Fi or mobile broadband when not in range of any wireless networks. Enable airplane mode.
• Ensure they are within Bluetooth range. Touchscreen problem Problems Touchscreen responds slowly or improperly Possible causes • • Possible solutions The screen is dirty. • A protective cover may prevent the tablet from recognizing your inputs. • • Moisten a soft, lint‑free cloth with either water or a display cleaner, and wipe the surface of the tablet until it is clean. Do not allow water from the cloth to seep down to the tablet ports or buttons.
Tablet locks up Tablet is not responding or behaving unexpectedly Press and hold the power button for 10 seconds to forcefully turn off the tablet. • • Restart the tablet. See Turning off your tablet and Turning on your tablet. Reset the tablet. See Resetting your tablet. Tablet cannot boot into Windows Contact Dell’s support service. Go to www.dell.com/support. Software or feature is not working as expected Software updates may have been downloaded in the background. Restart your tablet.
8 Getting help Self-help resources You can get information and help on Dell products and services using these selfhelp resources: Information about Dell products and services www.dell.com Dell Help & Support app Get started app Help + Tips app Accessing help In Windows search, type Help and Support, and tap Enter. Online help for operating system www.dell.
9 Contacting Dell To contact Dell for sales, technical assistance, or customer service issues: 1 Go to www.dell.com/contactdell. 2 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 3 Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you. Dell provides several online and telephone-based support and service options.
10 Locating your Service Tag and Express Service Code You must provide the Service Tag and Express Service Code of your tablet when contacting Dell for customer service or technical assistance. NOTE: The telephone systems prompts you to enter the Express Service Code that helps in routing your call efficiently. The Service Tag and Express Service Code for your tablet are located on a label at the bottom of the tablet.