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Release Notes

Dell Management Console

for Dell Enterprise Mobility Management and Dell Wyse

Cloud Client Management

March 5, 2014

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Summary of content (92 pages)

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Release Notes Dell Management Console for Dell Enterprise Mobility Management and Dell Wyse Cloud Client Management March 5, 2014 Copyright Notices Copyright © 2014, Dell Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted.
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Dell Management Console Release Notes (March 5, 2014) Table of Contents “R5a” Release (March 5, 2014) .................................................................................................. 4  Release Overview ............................................................................................................................. 4  New Features Details ........................................................................................................................
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices .......................................................................................................................... 90  Upgrade Notes ................................................................................................................................ 91  Known Issues ..................................................................................................................................
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Dell Management Console Release Notes (March 5, 2014) “R5a” Release (March 5, 2014)  Release Overview The “R5a” release includes rebranding of the Cloud Client Manager platform – the Cloud Client Manager server has been renamed to Dell Management Console. This release also supports the new Dell Mobile Workspace solution. The server and device agent names and colors have been updated to reflect the changes in branding.
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Dell Management Console Release Notes (March 5, 2014) b. Cloud Client Manager icons have been replaced with Dell branded icons/colors. c. Rebranded “Cloud Client Manager Agent” is now “Dell Mobile Management Agent.” The Dell icon that will appear on the agent side is below. Old icon: New icon: d. For iOS agent, in addition to icon and Dell Mobile Management Agent app name changes, the colors in the app have been updated and the header is now “Dell Mobile Management Agent”.
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Dell Management Console Release Notes (March 5, 2014) e. For Android agent, in addition to icon and Dell Mobile Management Agent app name changes, the header is now “Dell Mobile Management Agent”. Also, replaced "Sign in with Cloud Client Manager Account" text to "Sign in with Dell management portal account" (from SSO sign-in page). f. The On Premises name has changed from Cloud Client manager On Premises to Dell On Premises Gateway as shown below in the image.
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Dell Management Console Release Notes (March 5, 2014) “R5” Release (February 6, 2014)  Release Overview The Cloud Client Manager “R5” release includes new functionality for both the platform and for device management on all device types.
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Dell Management Console Release Notes (March 5, 2014) b. Remotely Unregister (& ‘Force Unregister’) On Premises Gateway: Click the “Unregister” button to unregister the currently registered On Premises Gateway. If the On Premises Gateway is no longer reachable use the “Force Unregistration” checkbox to forcefully unregister the gateway from CCM. c. Display Tenant Code and SSO login link: For Single Sign-On (SSO), the “Tenant Code” is now displayed on the On Premises Service page for reference.
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Dell Management Console Release Notes (March 5, 2014) d. Manually Sync Dell KACE K1000 asset inventory: When Dell KACE Integration is enabled, use the “Sync Devices” button to manually trigger the update of mobile device asset inventory in the Dell KACE K1000 appliance. h. Other Platform Enhancements a. iOS MDM APNS Certificate Enhancements: Improved messaging during iOS device registration when the iOS MDM APNS certificate is expired or if one is not uploaded to Portal Admin > APNS.
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Dell Management Console Release Notes (March 5, 2014) b. Updated System Status for Windows Devices: In the Device Details page of Windows Devices, the System Status section now displays the last known connection and security settings status for quick visibility. c. CCM Administrators updating own login name: The logged in administrator may change their login name from Portal Admin > Administrators by editing account – click “Change Login Name?” link to enable this functionality.
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices Thin Client Requirements o Supported Devices: Thin Clients supported include:            C00X (Wyse Xenith) running firmware 2.0_021 or later (recommended 2.0_105 or later) R00LX (Wyse Xenith Pro) running firmware 2.0_021 or later (recommended 2.0_105 or later) T00X (Xenith 2) running firmware 2.0_021 or later (recommended 2.0_105 or later) D00X (Xenith Pro 2) running firmware 2.0_104 or later (recommended 2.
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Dell Management Console Release Notes (March 5, 2014) Android Requirements  Supported Devices: i. Devices running Android Version 2.3 and later  Connectivity Requirements: i. TCP port 443 (outbound) to https://us1.cloudclientmanager.com ii. TCP port 1883 (outbound) to us1-pns.cloudclientmanager.com Dell Wyse Cloud Connect Requirements IMPORTANT: Dell Wyse Cloud Connect devices require a valid Cloud Client Manager user account in order to register device during the device activation process.
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Dell Management Console Release Notes (March 5, 2014) 13 Windows Agent Requirements o  Connectivity Requirements:  TCP port 443 (outbound) to https://us1.cloudclientmanager.com  TCP port 1883 (outbound) to us1-pns.cloudclientmanager.
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Dell Management Console Release Notes (March 5, 2014)   Known Issues STR-678 iOS registration fails if re-registering within 30 seconds STR-842 Some iOS/Android sub-options at lower policy level not affected by changes to parent options at higher policy level STR-1148 Android device prompts for app install for installed System apps STR-1173 Remove certificate for iOS payload fails unless linked payload is removed STR-1409 Picture taken from the Android back camera compressed on Agent display (
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Dell Management Console Release Notes (March 5, 2014) Release Notes for Previous Releases 15
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Dell Management Console Release Notes (March 5, 2014) “R4” Release (December 8, 2013)  Release Overview The Cloud Client Manager “R4” release includes a lot of new functionality for both the platform and for device management on all device types. Amongst these changes are an updated look & feel, the new On-Premises Gateway, and enhanced support for Thin Client, iOS, Android and Dell Wyse Cloud Connect management.
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Dell Management Console Release Notes (March 5, 2014)  New Registration Restrictions policies  Block mobile device registration by number of devices registered per user (total and by device type) and by minimum OS version  Platform Enhancements:  Enhancements for Apple APNS certificate management  Enhancements to Users page  Enhancements to email message templates for user invitations  Added support for modifying login name for Portal Administrators  New Device Encryption policy  Compliance an
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Dell Management Console Release Notes (March 5, 2014)  New Features Details 1. New Cloud Client Manager console look & feel and update to Android Agent User Interface  Update to the Cloud Client Manager console colors and views:  New look & feel for Android CCM Agent for enhanced user experience and guidance on how to remediate Non-Compliant devices.
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Dell Management Console Release Notes (March 5, 2014) 2. New Cloud Client Manager On-Premises Gateway [Available for PRO tier only] The Cloud Client Manager On-Premises Gateway is an application that can be installed onpremises as an extension to the Cloud Client Manger functionality provided in the cloud. By installing and configuring this gateway the following features can be enabled: a.
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Dell Management Console Release Notes (March 5, 2014)  Send a message to user  Query for updated device information vi. Troubleshooting  Screenshot (with/without user permission)  Process list (option to End a process)  Services list (option to Restart/Shutdown a service)  Performance monitoring II. Support for new/updated Wyse ThinOS and Xenith devices i.
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Dell Management Console Release Notes (March 5, 2014) IV. Other i. ii. Remember previous username TimeZone  Daylight Savings Time (DST) V. Advanced i. Set up to 20 INI parameters (increased from 10) c. Removed Settings I. Remote Connections: Enable Branch Repeater for Citrix (this has been deprecated by Wyse ThinOS) Refer to following support article for updates on Thin Client features: https://support.cloudclientmanager.com/entries/30062368 4. Enhanced iOS device support a.
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Dell Management Console Release Notes (March 5, 2014) b. New iOS 7 payloads (AirPrint, AirPlay, Fonts) Support for the following payloads has been added in this release: AirPrint Printers, AirPlay Devices, Fonts. These payloads are only supported on iOS devices running iOS 7+. I. AirPrint Printers Available from iOS Settings > AirPrint Printers, this allows AirPrint printers to be pre-configured for iOS 7+ devices. To configure the printer the IP Address and Resource Path of the printer must be known.
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Dell Management Console Release Notes (March 5, 2014) c.
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Dell Management Console Release Notes (March 5, 2014) o Available from iOS Settings > WiFi, new option “Require TLS Certificate” for iOS 7+ devices. Allows for management of trusted certificates for WPA/WPA2-Enterprise Wi-Fi networks.
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Dell Management Console Release Notes (March 5, 2014) d. VPN support for Dell SonicWALL Mobile Connect and Cisco AnyConnect Available from iOS Settings > VPN, this allows for VPN profiles to be distributed to iOS devices.
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Dell Management Console Release Notes (March 5, 2014) e.
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Dell Management Console Release Notes (March 5, 2014) b. VPN support for Dell SonicWALL Mobile Connect and Cisco AnyConnect Available from Android Settings > VPN, this allows for VPN profiles to be distributed to Android devices.
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Dell Management Console Release Notes (March 5, 2014) 6. New Registration Restrictions for Mobile Devices This feature allows rules to be configured to block mobile device registration if specific device criteria are not met. The following rules are configurable:  Max Total Devices Per User: The total number of iOS, Android, and Cloud Connect devices registered allowed per user.  Max Devices Per User (Device Type): The number or iOS, Android and Cloud Connect devices registered allowed per user.
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Dell Management Console Release Notes (March 5, 2014) 7. Visibility into device encryption for iOS and Android devices New policy that allows for device encryption to be considered for device compliance. For iOS, this policy provides visibility into of the iOS Data Protection is enabled on the device – policy is configured from iOS Settings > Advanced. For Android, this is supported for devices running Android OS 3.0+ - the policy is configured from Android Settings > Advanced.
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Dell Management Console Release Notes (March 5, 2014) The Data Protection / Encryption status is visible from the Device Details > System Info tab. If the device is not compliant with the policy, then an alert will be flagged until the device becomes compliant.
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Dell Management Console Release Notes (March 5, 2014) 8. Platform Enhancements a. Enhancements to Users Page: In the table there are new icons for the columns to see number of devices and Keystone apps registered to a user, in addition to if user has used Cloud Client Manager credentials to login from PocketCloud app. Where: = Number of devices registered by user = Number of Keystone workspaces registered by user = If user has logged in from PocketCloud app using Cloud Client Manager credentials b.
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Dell Management Console Release Notes (March 5, 2014) Prior to sending to user(s), the Portal Administrator can update the email subject and message.
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices Thin Client Requirements o Supported Devices: Thin Clients supported include:         C00X (Wyse Xenith) running firmware 2.0_021 or later (recommended 2.0_026 or later) R00LX (Wyse Xenith Pro) running firmware 2.0_021 or later (recommended 2.0_026 or later) T00X (Xenith 2) running firmware 2.0_021 or later (recommended 2.0_026 or later) C10LE running firmware ThinOS 7.1_207 or later(recommended 8.
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Dell Management Console Release Notes (March 5, 2014) 34 Android Requirements  Supported Devices: i. Devices running Android Version 2.3 and later  Connectivity Requirements: i. TCP port 443 (outbound) to https://us1.cloudclientmanager.com ii. TCP port 1883 (outbound) to us1-pns.cloudclientmanager.com On Premises Gateway Requirements  Supported Devices: i. Windows machine running Windows 7, Windows 8 ii. Minimum CPU requirements: 1 GHz (x86 processor) or 1.4 GHz (x64 processor) iii.
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Dell Management Console Release Notes (March 5, 2014) Windows Server 2008 Standard Edition (Microsoft Windows NT 6.0 6002 Service Pack 2) Windows Server 2008 Enterprise Edition (Microsoft Windows NT 6.
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Dell Management Console Release Notes (March 5, 2014)   Known Issues STR-678 iOS registration fails if re-registering within 30 seconds STR-842 Some iOS/Android sub-options at lower policy level not affected by changes to parent options at higher policy level STR-1148 Android device prompts for app install for installed System apps STR-1173 Remove certificate for iOS payload fails unless linked payload is removed STR-1409 Picture taken from the Android back camera compressed on Agent display (
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Dell Management Console Release Notes (March 5, 2014) “R3” Release (October 10, 2013)  Release Overview This Cloud Client Manager release introduces cloud-based Windows software providing asset visibility, remote troubleshooting and management, and the ability to send remote commands to Windows devices. The Windows agent (currently in Tech preview) can be easily downloaded and installed on users’ Windows devices and registered with Cloud Client Manager within a few minutes.
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Dell Management Console Release Notes (March 5, 2014)  New Features Details 2. Downloading/updating the Windows Agent (Tech Preview) a) A new “Windows Agent” page is available from Portal Admin tab b) This page shows the version number and release date of latest Windows Agent, and a link to the release notes.
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Dell Management Console Release Notes (March 5, 2014) Manual updates will be published to the user after the IT admin clicks on this option and clicks on the “Publish v X.Y.Z” button. f) Statistics tab: this information will provide a quick inventory snapshot - number of registered Windows devices, versions installed, and the total number of Windows devices that exist. 3. Installing Windows Agent a) After downloading, user runs the installation file (.
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Dell Management Console Release Notes (March 5, 2014)  Settings: The user will be able to register/unregister his device with a group registration key (provided by his admin). Also, the user can choose to hide/unhide the CCM tray icon.
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Dell Management Console Release Notes (March 5, 2014) If user presses the Unregister button, they will be prompted to confirm unregistering the Windows agent from CCM server. Re-registration requires a valid group registration key.  Support: If “Enable Support Mode” is checked, agent logging is enabled. Log files are stored in the installation folder and can be easily emailed to the IT Admins for troubleshooting. The “Open Log” button opens the folder where the logs are stored.
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Dell Management Console Release Notes (March 5, 2014) 42 4. Devices Page UI Changes a) Added “Windows” to Device Types filter. b) New commands for Windows Devices: Query, Restart, Shutdown, Unregister.  Query: Requests Windows Agent to update CCM console with updated device information.  Restart will reboot the device with a warning message.  Shutdown will shutdown the device  Unregister will unregister the device from CCM server managed by the CCM cloud based service.
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Dell Management Console Release Notes (March 5, 2014)  Change Group will allow IT admins to change group of the device (e.g. Change a group from Engineering group to Sales group)  Change Device Location will allow IT admins to enter a location of the device. Location will be updated on the device details page as shown below 5. Device Details Page UI a) Once a Windows device is selected on the Devices page, a Device Details page will show like below for the device.
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Dell Management Console Release Notes (March 5, 2014) b) There are 5 new tabs created under the device details page:  Summary: The summary tab will contain notes that are specific for that device. As an admin, you can also change group assignment at this place. And it will provide a list of alerts for the device  System info: The system info tab will retrieve the vital information about the device.
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Dell Management Console Release Notes (March 5, 2014) o  Search field: The IT admin is also able to search a certain application by name if you just type the name in the search field under installed programs and installed updates tab. Troubleshooting: The Troubleshooting tab is primarily designed to help IT admins remotely troubleshoot issues. Administrators are able to check for system info and verify the device and security settings.
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Dell Management Console Release Notes (March 5, 2014) 6. Enhancements for iOS 7 support The following features have been added for enhanced support of iOS devices. These features are not available on pre-iOS 7 devices: a) New Data Management Restrictions (from iOS policy > Restrictions settings): i. Open From Unmanaged to Managed Apps & Accounts: Option to prevent documents in unmanaged apps and accounts to be shared with managed apps and account.
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Dell Management Console Release Notes (March 5, 2014) c) New device information available from device queries: i. Logged into Active iTunes Account: indicates whether or not user is logged into an active iTunes account ii. Device Locator Service: indicates whether or not a device locater service (e.g. Find My iPhone) is enabled on device iii. “Do Not Disturb” Setting: indicates whether or not “Do Not Disturb” setting is enabled on device iv.
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Dell Management Console Release Notes (March 5, 2014) In the Send Message window enter the desired message (up to 128 characters) and click the Send button. Message will appear on the device as a notification.
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Dell Management Console Release Notes (March 5, 2014) 8. Platform Enhancements a) Subscription Information New Your Subscription page available from Portal Admin > Subscription. From this page the number of purchased, in-use and remaining device and user licenses may be viewed. Additionally, may now also review the subscription expiration date. Alerts have also been added when the license is set to expire within 30 days (at login).
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Dell Management Console Release Notes (March 5, 2014) 50
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices Thin Client Requirements o Supported Devices: Thin Clients supported include:  C00X (Wyse Xenith) running firmware 2.0_021 or later (recommended 2.0_026 or later)  R00LX (Wyse Xenith Pro) running firmware 2.0_021 or later (recommended 2.0_026 or later)      T00X (Xenith 2) running firmware 2.0_021 or later (recommended 2.0_026 or later) C10LE running firmware ThinOS 7.1_207 or later (recommended 8.
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Dell Management Console Release Notes (March 5, 2014) 52 Windows Agent Requirements o  Connectivity Requirements:  TCP port 443 (outbound) to https://us1.cloudclientmanager.com  TCP port 1883 (outbound) to us1-pns.cloudclientmanager.
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Dell Management Console Release Notes (March 5, 2014)   Known Issues STR-678 iOS registration fails if re-registering within 30 seconds STR-842 Some iOS/Android sub-options at lower policy level not affected by changes to parent options at higher policy level STR-1148 Android device prompts for app install for installed System apps STR-1173 Remove certificate for iOS payload fails unless linked payload is removed STR-1409 Picture taken from the Android back camera compressed on Agent display (
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Dell Management Console Release Notes (March 5, 2014) “R2A” Release (August 16, 2013)  Release Overview This release introduces support for Dell Wyse Cloud Connect devices which enable secure cloud access to business and personal content on any TV or monitor. Dell Wyse Cloud Connect devices can be centrally managed with Dell Wyse Cloud Client Manager, for simple and flexible deployment of policies, applications, certificates and device settings.
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Dell Management Console Release Notes (March 5, 2014)  New Features Details 1. Dell Wyse Cloud Connect Device Management Cloud Client Manager enables management of Dell Wyse Cloud Connect devices. Devices are registered to Cloud Client Manager during initial device setup with Cloud Client Manager user credentials. For more details on registering Dell Wyse Cloud Connect devices refer to the Dell Wyse Cloud Connect® Users Guide.
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Dell Management Console Release Notes (March 5, 2014)  Dell Wyse Cloud Connect Policies [Requires Professional Tier] New policies specific for Dell Wyse Cloud Connect devices are also available in addition to the Android device policies mentioned above. From the Android Settings there is new “Cloud Connect” tab from where these options may be managed. Click the “Configure this item” button to configure Dell Wyse Cloud Connect policies.
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Dell Management Console Release Notes (March 5, 2014) The following policies are configurable from this page: Allow External Storage If unchecked, this option prevents access to external storage devices, such as SD cards, USB-OTG flash drives, etc. Bluetooth Privilege Mode Three management options for managing Bluetooth radio and pairing Bluetooth devices: 1. Full: User can turn on/off Bluetooth radio and pair new devices 2. Minimum: User may turn on/off Bluetooth radio.
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Dell Management Console Release Notes (March 5, 2014) Lock Down Access to Applications 58 Use this option to lock down device to either a single application or a list of applications. Selecting this option will enable selection of one of the following User Modes: 1. Kiosk Mode: Limits the device to only operating a single app. In this mode the Home button, Recent Apps button, and Notification Area disabled on device. 2.
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Dell Management Console Release Notes (March 5, 2014) iii. For Kiosk Mode, click the “Select App” button In the “Select Kiosk Mode App” window, double-click one of the apps from the “Available Apps” list on the left-side. The “Available Apps” list is composed of Android apps added to the Application Inventory (from Apps & Data > Applications > Inventory). Alternately, for apps that do not appear in this list the Application Identifier for the desired app (typically of format “com.x.x.
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Dell Management Console Release Notes (March 5, 2014) In the “Select LaunchPad Mode Apps” window, double-click any of the apps from the “Available Apps” list on the left-side. Up to eight apps can be added to the “Selected Apps” list. The “Available Apps” list is composed of Android apps added to the Application Inventory (from Apps & Data > Applications > Inventory). Alternately, for apps that do not appear in this list the Application Identifier for the desired app (typically of format “com.x.x.
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Dell Management Console Release Notes (March 5, 2014) Once the option above is configured, from the Android Settings policy page there will now be an additional tab at the bottom called “Cloud Connect – Advanced”. From this tab click the “Configure this item” button to configure the advanced commands provided to you. 2. Enterprise App Store In-house developed apps may now be managed via the Cloud Client Manager console.
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Dell Management Console Release Notes (March 5, 2014) b) Select to either upload the app to the CCM repository (Upload application to repository) or to provide a link to a webserver where the application is hosted (Link to Enterprise Application). If app is uploaded to CCM repository:  iOS apps: select the app file (type .ipa)  Android apps: select the app file (type .apk) If a link is being provided to app:  iOS apps: provide the URL to the .plist file which references the .
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Dell Management Console Release Notes (March 5, 2014) 3. Device Inventory Exportable Report The asset information for Cloud Client Manger managed devices can now be exported to a CSV file from the portal. From the Devices page, select More Actions > Export Devices to CSV option. This will automatically generate a CSV with a list of the asset information for all the devices currently filtered on screen. 4. Sort by IP Address From the Devices page, ThinOS and Xenith devices are now sortable by IP Address.
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices Thin Client Requirements o Supported Devices: Thin Clients supported include:  C00X (Wyse Xenith) running firmware 2.0_021 or later (recommended 2.0_026 or later)  o R00LX (Wyse Xenith Pro) running firmware 2.0_021 or later (recommended 2.0_026 or later)  T00X (Xenith 2) running firmware 2.0_021 or later (recommended 2.0_026 or later)  C10LE running firmware ThinOS 7.1_207 or later (recommended 8.
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Dell Management Console Release Notes (March 5, 2014) Android Requirements o o Supported Devices:  Devices running Android Version 2.3 and later Connectivity Requirements:  TCP port 443 (outbound) to https://us1.cloudclientmanager.com  TCP port 1883 (outbound) to us1-pns.cloudclientmanager.
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Dell Management Console Release Notes (March 5, 2014) “R2” Release (June 28, 2013)  Release Overview This release focuses on enhancing thin client management by enabling cloud-based firmware upgrades and certificate deployment for ThinOS-based thin clients. Firmware and certificate management is efficient and flexible - updates can be made globally, or targeted to specific policy groups or even specific devices.
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Dell Management Console Release Notes (March 5, 2014) c) Easier to locate the “Remove Policy” button 2. Thin client repository New thin client firmware repository: From “Apps & Data tab > TC Repository > Inventory”, options to manage firmware image and certificate files. a) Adding files to inventory: i. Click “Add File” from the TC Repository Inventory page. ii. Browse to a firmware or certificate file, select “Type” (Firmware or Certificate) and provide a description.
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Dell Management Console Release Notes (March 5, 2014) iii. File will be added to inventory. NOTE: For ThinOS firmware images, the file version and platform will be autodetected b) Editing files in inventory: Select an existing file and click “Edit File” button to update the description assigned to a firmware or certificate file. c) Removing files from inventory: Select an existing file and click “Remove File” button to remove file from inventory.
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Dell Management Console Release Notes (March 5, 2014) 3. Policy-based firmware deployment a) New Firmware Policy tab: assign policies for firmware images uploaded to TC Repository Inventory page. Firmware policies can be managed at Global level, group level or device level. NOTE: Remote firmware imaging from cloud is supported with firmware version 8.
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Dell Management Console Release Notes (March 5, 2014) o Platform Type / Firmware version assignment: This section maps specific firmware versions to different platform types (e.g. T10, R10, Xenith Pro, etc.) allowing for different firmware versions to be assigned to different platforms. To map a platform type a specific firmware version select the desired platform from the “Platform Type” dropdown selection list and then select the desired firmware version from the “Firmware to auto-deploy” dropdown list.
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Dell Management Console Release Notes (March 5, 2014) o Auto-Install Certificates: Selecting this option will load list of Certificates uploaded to the TC Repository Inventory page. o Certificates: Select the certificates to be auto-installed on thin clients. NOTE: This option is only for automating the deployment of certificates. Unselecting from policy will not remove any certificate already installed on the device. 5.
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Dell Management Console Release Notes (March 5, 2014) in the thin client Event Log notifying that the centrally defined Group Registration Key is being ignored. c) A new INI option “override=yes” can be added to the “ccmenable=” INI parameter which will always apply even if thin client already has CCM enabled.
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Dell Management Console Release Notes (March 5, 2014) ii. In Apps & Data page, the “TC Repository Inventory” page is loaded by default.
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Dell Management Console Release Notes (March 5, 2014)  Supported Devices Thin Client Requirements o Supported Devices: Thin Clients supported include:  C00X (Wyse Xenith) running firmware 2.0_021 or later (recommended 2.0_026 or later)  R00LX (Wyse Xenith Pro) running firmware 2.0_021 or later (recommended 2.0_026 or later)      T00X (Xenith 2) running firmware 2.0_021 or later (recommended 2.0_026 or later) C10LE running firmware ThinOS 7.1_207 or later (recommended 8.
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Dell Management Console Release Notes (March 5, 2014)  Known Issues STR-678 STR-842 STR-1148 STR-1173 STR-1409 STR-1497 STR-2335 STR-2356 STR-2414 STR-2449 STR-2489 STR-2552 STR-2613 STR-2675 STR-2712 STR-2726 STR-2729 STR-2786 STR-2922 CCMPC-137 STR-3009 STR-3105 STR-3107 STR-3108 STR-3109 iOS registration fails if re-registering within 30 seconds Some iOS/Android sub-options at lower policy level not affected by changes to parent options at higher policy level Android device prompts for app install f
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Dell Management Console Release Notes (March 5, 2014)  Issues resolved in this release STR-3030 STR-3031 STR-3033 STR-3112 Application missing from Installed Apps list for iOS and Android applications with same bundle/application identifier Registered thin client does not go to “Pending” status after group change (delete group action) Layout issues with IE “Compatibility View” feature enabled Cannot create accounts with “-“ character in the domain field of Email Address 76
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Dell Management Console Release Notes (March 5, 2014) “R1” Release (May 24, 2013)  Release Overview Some of the highlights of this release:           Support for new Thin Client management policies Active Directory integration for CCM mobile user management Support for the Apple VPP program Support for application policies on per-group basis Enhanced Integration with PocketCloud Remote Desktop Pro app (iOS and Android) Support for assigning multiple roles to single user Support for Republish
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Dell Management Console Release Notes (March 5, 2014)  Security: i. New settings: 1. Enable Gkey reset 2. Enable Trace 3. Enable VNC a. VNC Password b. Prompt User on start c. Counter for Accept/Reject d. Prompt User on end e. View Only f. Force 8bit  Remote Connections: i. If Broker=”None”, “Microsoft”, “Vmware”: 1. New Settings: a. Enable NLA b. Enable Recording c. Force Span d. Enable Desktop Wallpaper e. Enable Window Dragging f. Enable Animation g. Enable Theme ii. If Broker=”Citrix”: 1.
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Dell Management Console Release Notes (March 5, 2014) o PocketCloud RDP policy changes (iOS & Android):  Note: PocketCloud RDP only available with PRO Tier  “PocketCloud” button removed from CCM Agent (iOS and Android). Users are now able to login with Cloud Client Manager credentials directly from PocketCloud Remote Desktop Pro app (iOS and Android) to access corporate connections configured from Cloud Client Manager. In PocketCloud Remote Desktop Pro app there is a new “CCM” section.
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Dell Management Console Release Notes (March 5, 2014) 2.
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Dell Management Console Release Notes (March 5, 2014) o Detection for matching Login Name with current Portal Administrators – if user exists with same Login Name prompt if user wants to add Mobile User role to existing use account (all configured user information will be automatically populated) 3.
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Dell Management Console Release Notes (March 5, 2014) o Change Password: cannot update a user password if user has a Portal Administrator role (must use “Forgot Password” link on Cloud Client Manager sign-in page) 82
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Dell Management Console Release Notes (March 5, 2014) 4.
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Dell Management Console Release Notes (March 5, 2014) 5.
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Dell Management Console Release Notes (March 5, 2014) 6. Applications tab   App Management only available with PRO Tier Application Inventory: o Clicking on App Name now brings Application Details view which provides further details of app o New “Manage VPP” option (brings user to App Details view): Manage iOS VPP spreadsheets for purchase orders made from Apple VPP store.
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Dell Management Console Release Notes (March 5, 2014) o  Updated layout:  # Devices: number of devices with application installed  Licenses: Shows number of VPP license redemption codes redeemed and total number of redemption codes uploaded per paid iOS app Application Policies: o Updated layout: Provides further details on application in the main Policies page in addition to a summary of which Policy Groups have the app tagged as either “Restricted” or “Mandatory” o New “Edit Policy” option: ca
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Dell Management Console Release Notes (March 5, 2014) 7. Events Tab  New “Jobs” tab: Jobs are a new concept in this release. For policy or application policy changes at the Group level this will create a corresponding Job that will track status for all devices affected by change: Success/Pending/Failure/Cancelled. Can also click the device count under the Status to view more details regarding the Job.
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Dell Management Console Release Notes (March 5, 2014) 8.
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Dell Management Console Release Notes (March 5, 2014)  Active Directory Connector menu: o AD Integration only available with PRO Tier o Active Directory Integration allows for users to be imported from Active Directory with option to manage users locally or ongoing according to AD account status and AD group assignment. Requires use of CCM AD Connector app – downloadable from Cloud Client Manager portal o Two Modes of Operation 1. Bulk Import: This will do a one-time import of Active Directory users.
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Dell Management Console Release Notes (March 5, 2014)   Self-Service menu: o Menu renamed to “Other Settings” o New Option: “Dismiss iOS APNS Warning on Groups page” which will remove the warning that appears in the group page when no iOS APNS certificate has been uploaded (from Portal Admin > APNS) o New Option: “Dismiss License Expiration Warning on Dashboard page” which disable warnings for license expiration from appearing on the Dashboard page o New Option: “# of days before a device triggers a "No
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Dell Management Console Release Notes (March 5, 2014) iOS Requirements o Supported Devices:  iPhone and iPad running iOS Version 5.x and later o Connectivity Requirements:  TCP port 443 (outbound) to https://us1.cloudclientmanager.com  TCP port 80 (outbound) to https://us1.cloudclientmanager.com  TCP port 8443 (outbound) to us1-mdm.cloudclientmanager.
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Dell Management Console Release Notes (March 5, 2014)  Known Issues STR-678 STR-842 STR-1148 STR-1173 STR-1409 STR-1497 STR-2335 STR-2356 STR-2414 STR-2449 STR-2489 STR-2552 STR-2613 STR-2675 STR-2712 STR-2726 STR-2786 STR-2922 STR-3030 STR-3031 STR-3033 CCMPC-137 iOS registration fails if re-registering within 30 seconds Some iOS/Android sub-options at lower policy level not affected by changes to parent options at higher policy level Android device prompts for app install for installed System apps Rem