Factory Reset Using Wyse Converter for PCs or Standard Windows Tools Factory Reset Document Dell Engineering January 2019 A Dell Technical White Paper
Revisions Date Description Authors December 2018 1.0 Initial release Deep Ashok THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. THE CONTENT IS PROVIDED AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. © 2019 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information, contact Dell.
Table of contents Revisions .............................................................................................................................................................................................. 2 Glossary................................................................................................................................................................................................ 4 Executive summary ......................................................................
Glossary Note: The below definitions provided are solely in the context of this document and may not have the same meaning in general if referred from any source outside the document. Clean State – The state of the computer, where computer is installed with the Operating System and applications shipped by the OEM. This means the initial state of the computer where user did not add any new application or save any data on it. Factory Reset - The process of achieving Clean State is called Factory Reset.
` Executive summary Wyse Converter for PCs is a stand-alone software that enables you to provide a thin client-like experience on a full Windows PC. With Wyse Converter for PCs, one can achieve a secure and seamless interface of a thin client to connect to Virtual Desktop Infrastructure (VDI) sessions. The existing data and applications still continue to live on the device in the background, but are inaccessible to the user.
` Windows Based Solution to Factory Reset Factory Reset can be done using multiple Microsoft Windows Recovery Tools. Microsoft Windows Recovery tools are not part of the Wyse Converter for PCs installer, but the approach is documented in this White Paper. The possible solutions that can be looked over as different methods for factory reset are listed below. Note: Once the device is Factory Reset, the Wyse Software Thin Client communication to Wyse Management Suite is lost.
` Using Wyse Management Suite to push System Restore point Wyse Management Suite (WMS) can be used to deploy a system restore point while upgrading the device to Wyse Converter for PCs 2.0 from a previous installation. For that, one has to create a PowerShell script and point to the desired restore point. Deploy the PowerShell script as a pre-install parameter during the Wyse Converter for PCs upgrade using the Advanced App Policy in WMS. Please refer to WMS Admin guide to get more information.
` Refresh, Reset or Restore Factory settings (Only Windows 10) Microsoft Windows provides three ways to reset your PC and lets you choose whether to keep your files, or remove them, and then reinstalls Windows. To access the reset options, go to Settings > Update & security > Recover > Reset this PC > Get started and choose an option. Note: If you can't open Settings, you can get to reset options by restarting your PC from the sign-in screen.
` This method will reinstall the operating system which takes time. After the reinstallation of Operating system, you can install Wyse Converter for PCs. Please keep in mind, since the PC has been reset, the data and applications are lost and will not be reverted if you uninstall Wyse Converter for PCs. ➢ 1. 2. Advantages : Clean State is achieved based on the desired level of reset. Easy to use preset options and can be performed competently. ➢ 1.
` Restore or Reset using recovery drive Recovery drive is a special partition on the PC’s hard drive or an external USB drive used to restore or reset the system. You can use the recovery drive to restore from a system restore point or reset your PC using the following steps: 1. Connect the recovery drive and turn on your PC. 2. On the Choose an option screen, select Troubleshoot, and then select an option.
` Restore or reset PC using installation media Having installation media to recover or reset your PC is similar to that of having recovery drive for doing the same. Here instead of storing the image at special recovery partition on the Disk, it is instead stored at USB media. This media contains the entire recovery image with the default settings. o Use your download installation media and use it to restore from a system restore point or reset your PC for using a USB based solution.
` Wyse Converter for PCs Solution to Factory Reset Virtual Clean State using WyseEasySetup Wyse Converter for PCs installation results in a Virtual Clean State where only the VDI applications are visible on the desktop, and no other application can be accessible. To take the Virtual Clean State one step further, Wyse Easy Setup is provided as part of the Wyse Converter for PCs installation, to customize the user interface of the converted PC.
` References For more information on Windows Based Factory Reset options, refer the Microsoft website at https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options https://msdn.microsoft.com/en-us/library/windows/desktop/dd408121(v=vs.85).aspx https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/how-push-button-reset-features-work https://www.cnet.
