Wyse Converter for PCs Version 2.1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Release summary..........................................................................................................................4 Priority and recommendations............................................................................................................................................. 4 2 Compatibility............................................................................................................................... 5 Support matrix...............................
1 Release summary Wyse Converter for PCs is a stand-alone software that enables you to provide a thin client like experience on a Windows personal computer. Wyse Converter for PCs provides a secure, and seamless interface to connect to Virtual Desktop Infrastructure (VDI) sessions. Wyse Converter for PCs customizes the existing Windows operating system on the hardware, but does not replace the operating system. It only locks down the Windows operating system for a more secure user experience.
2 Compatibility Support matrix Wyse Converter for PCs and Wyse Easy Setup are supported by the following operating systems: Table 1. Support matrix Supported operating system Version Supported languages Windows 10 Enterprise 64-bit All versions Windows 10 Enterprise LTSB 64-bit All versions Windows 10 Enterprise LTSC 64-bit All versions Windows 10 Education 64-bit All versions Windows 10 Professional 64-bit All versions Windows 7 Enterprise 64-bit Service pack1 6.1.
3 Important notes Tested platforms Wyse Converter for PCs can be used on any working Windows 7—32-bit or 64-bit, Windows 10 Enterprise—64-bit or Windows 10 Professional—64-bit devices. The following table lists the tested platforms: Table 2.
Tested VDI connections Table 4. Tested VDI connections Broker connections Version Remote Desktop Protocol (RDP) 6.1.7601.17514 (RDP 7.1 Supported) (Can differ based on latest update done on the target device) Citrix Workspace App 1911 VMware Horizon Client 5.
4 Known issues Table 5. Known issues Defect ID Issue summary Workaround SUP-439 CAD map does not work in a Citrix session. Disable the Desktop Viewer in the Citrix session. SUP-436 The calculator option is not displayed on the Add Application page on thin clients running Windows 10 IoT Enterprise operating system—build 1809. There is no workaround for this issue since metro applications are not supported. SUP-443 You cannot install Citrix Receiver 4.12 when you log in as WyseAdmin.
5 Installing package/Upgrading image Downloading the installation file 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request... field, type the Service Tag or the model number of your device, and press Enter or click the search icon. 3. On the product support page, click Drivers & downloads. 4. Select the appropriate operating system. 5. From the list, locate the file entry and click the download icon.
• • Manual Installation—Local installation on your personal computer, using WyseConverterforPCs.exe installer file. Remote Installation—Use the following parameters for a silent remote installation from a third-party management software such as Microsoft System Center Configuration Manager (SCCM): WyseConverterforPCs.exe /install / adminpassword:/userpassword: /app:tightvnc:wyseeasysetup.
6 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product and click the search icon or press Enter. 4. Click Manuals & documents. Accessing documents using product selector You can also access documents by selecting your product. 1. 2.
7 Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for technical support or customer service issues, see www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
