Dell Wyse ThinOS Version 9.0 Operating System Release Notes November 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 6 Chapter 2: Version matrix..............................................................................................................7 Chapter 3: ThinOS 9.0.4024.......................................................................................................... 8 Release summary............................................................................
Important notes................................................................................................................................................................. 26 Test environment matrix........................................................................................................................................... 26 Known issues..........................................................................................................................................................
HDX Adaptive Display V2.......................................................................................................................................... 56 Citrix two-factor authentication..............................................................................................................................56 Keyboard enhancements on Windows VDA..........................................................................................................56 ThinOS local enhancements................
1 Overview Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on current, actively shipping hardware platforms, and those hardware platforms that are within their first year after their official End of Life date.
2 Version matrix The ThinOS version is displayed as [max].[build]. The [max] is the ThinOS release version, and the [build] is the build number. For example, in ThinOS 9.0.4024, 9.0 is the ThinOS release version and 4024 is the build number. The following version matrix lists the platforms that are supported in each ThinOS release: Table 1. Version matrix Release version Release date Supported platforms Release Notes ThinOS 9.0.
3 ThinOS 9.0.4024 Release summary Maintenance releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.0 Build 4024 (Maintenance Release 3) Release date November 2020 Previous version ThinOS 9.0 Build 3030 Upgrade to ThinOS 9.0.4024 from previous versions of ThinOS 9.0 Prerequisites ● ● ● ● ● Ensure that you are using ThinOS 9.0.
The thin client downloads the image and prompts you to start the upgrade process. Click Continue to upgrade your firmware immediately. Alternatively, you can delay the upgrade process until the next reboot by selecting the Next reboot option. If no option is selected, the upgrade process starts automatically after 120 seconds. Upgrade to ThinOS 9.0.4024 from ThinOS 8.6 Use the Wyse Management Suite version 2.1 or later to upgrade your ThinOS 8.6-based thin clients to ThinOS version 9.0.4024.
Table 4. BIOS details (continued) Platform name BIOS version Wyse 5470 Thin Client 1.4.0 Wyse 5470 All-in-One Thin Client 1.5.2 New and enhanced features The Citrix package on ThinOS is updated to version 2006_1146. The following are the feature enhancements in the Citrix package v2006_1146: ● Session printer updates In this release, the Citrix session printer support has been expanded to support all the client printer redirection functionality that is available in ThinOS v8.6.
1. In the system registry of VDA, go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout. 2. Create a DWORD entry IgnoreRemoteKeyboardLayout=1. By default, the IgnoreRemoteKeyboardLayout entry is unavailable. The default keyboard is set to ENG, irrespective of the Control Panel setting. For example, open an application, lock, or unlock the session, the keyboard is set to ENG. To resolve this issue, ensure that you set IgnoreRemoteKeyboardLayout=1.
Table 5. Citrix Workspace app keyboard layout configuration for VDA users on ThinOS (continued) VDA user scenario ThinOS build Wyse Management Suite settings VDA settings Summary IgnoreRemoteKeyboardLayout=1 . in VDA published applications using the IME language bar. For more information, see the Citrix article CTX223316 at www.support.citrix.com. Table 6.
Table 7. Citrix Workspace app Linux keyboard layout settings—Client and VDA Mode Client-side settings (Ubuntu Linux) Server or VDA-side settings Summary mode is set by default in ThinOS 9.0.4024) [WFClient] C:\inetpub\wwwroot\Citrix\ [store name] \App_Data\default.ica server side. This mode takes the highest priority. keyboardlayout=(Server Default) [WFClient] keyboardlayout=(Server Default) NOTE: Specific Keyboard mode, Dynamic sync mode, and Sync once mode are disabled in ThinOS 9.0.4024.
Test environment matrix Table 8. Tested environment - General components Component Version Wyse Management Suite 2.1 Imprivata OneSign 7.1.000.13 NetScaler 11.1 and 12.1 StoreFront 1912 LTSR and later Table 9. Test environment - VDI VDI Windows 7 Windows 10 Windows Server 2008 R2 Window Server 2012 R2 Windows Server 2016 Windows Server 2019 APPs Citrix XenDesktop and XenApp 7.
Table 12. Fixed issues (continued) Issue ID Description THINOSX-7780 Fixed the issue where the Wyse 5470 All-in-One Thin Client enters into an infinite boot loop after displaying the Dell logo. THINOSX-6072 Fixed the issue where the thin client menu is displayed when you press the Windows key. THINOSX-6218 Fixed the issue where the thin client attempts to connect to Citrix power managed virtual machines that are powered off.
Table 12. Fixed issues (continued) Issue ID Description THINOSX-7762 Fixed the issue where the error message—Unable to get local issuer certificate—is displayed on the VDI login screen when you upgrade to ThinOS 9.0. THINOSX-7778 Fixed the issue where the error message—Cannot Start Desktop/App—is displayed when launching a Citrix desktop or application on devices that are connected to Wyse Management Suite cloud.
Table 13. Known issues (continued) Issue ID Description Workaround DTOS-308 The javascript error message may be displayed when connecting to a wireless connection or removing the wireless connection. Press OK to close the error message. There is no impact to the functionality. DTOS-309 Keyboard may stop working after you press Ctrl+Alt+Up/Down Press the press Ctrl+Alt key combination key combination to switch between sessions. again.
4 ThinOS 9.0.3030 Release summary Maintenance releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.0 Build 3030 Release date September 2020 Previous versions ThinOS 9.0 Build 2108 Upgrade to ThinOS 9.0.3030 Prerequisites ● ● ● ● ● Ensure that you have upgraded to ThinOS v9.0.1136 or later.
Compatibility Supported platforms Table 14. Supported platforms Platform Image file name Wyse 3040 Thin Client rootfs.pkg Wyse 5070 Thin Client rootfs.pkg Wyse 5470 Thin Client rootfs.pkg Wyse 5470 All-in-One Thin Client rootfs.pkg Supported packages Table 15. Supported packages Platform name Package versions Wyse 3040 Thin Client ● Citrix v2006.1130 ● JVDI v1209.1142 ● Imprivata v7.1.1057 Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client BIOS details Table 16.
Test environment matrix Table 17. Tested environment - General components Component Version Wyse Management Suite 2.1 Imprivata OneSign 7.1.000.13 NetScaler 11.1/12.1 StoreFront 1912 LTSR and later Table 18. Test environment - VDI VDI Windows 7 Windows 10 Windows Server 2008 R2 Window Server 2012 R2 Windows Server 2016 Windows Server 2019 APPs Citrix XenDesktop and XenApp 7.6 Not LTSR tested Not tested Tested Tested Not tested Not tested Tested Citrix XenDesktop and XenApp 7.
Table 21. Fixed issues (continued) Issue ID Description THINOSX-6929 Fixed the issue where certain Logitech C920 webcams do not work on ThinOS 9.0. THINOSX-6920 Fixed the issue with Microsoft Teams where the audio device is mapped to the default name instead of the audio device name in ThinOS 9.0. THINOSX-6840 Fixed the issue where the display port audio stops responding on ThinOS 9.0.2081.
Table 21. Fixed issues (continued) Issue ID Description THINOSX-6639 Fixed the issue where the client audio gets muted when the session is switched to client during a Microsoft Teams call. THINOSX-6805 Fixed the issue where the client stops responding when it goes to sleep mode. This issue occurs when a PowerPoint presentation is shared using Teams. Known issues Table 22. Known issues Issue ID Description THINOSX-7008 JVDI does not get registered when citrix.pkg is installed after jvdi.pkg.
5 ThinOS 9.0.2108 Release summary Maintenance releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.0 Build 2108 Release date August 2020 Previous version ThinOS 9.0 Build 2081 Upgrade to ThinOS 9.0.2108 Prerequisites ● ● ● ● ● Ensure that you have upgraded to ThinOS v9.0.1136 or ThinOS v9.0.2081.
Compatibility Supported platforms Table 23. Supported platforms Platform Image file name Wyse 3040 Thin Client rootfs.pkg Wyse 5070 Thin Client rootfs.pkg Wyse 5470 Thin Client rootfs.pkg Wyse 5470 All-in-One Thin Client rootfs.pkg Supported packages Table 24. Supported packages Package versions Citrix v2006.1126 JVDI v1208.1122 Imprivata v7.1.1056 File name— Citrix_2006_1126.pkg.zip File name— JVDI_1208_1122.pkg.zip File name— Imprivata_7.1_1056.pkg.
● Review the system requirements of Citrix Virtual Apps and Desktops and VDA. For more information about the system requirements, see the Optimization for Microsoft Teams article at docs.citrix.com. ● Enable the Microsoft Teams redirection policy is enabled in Citrix Studio. By default, the Microsoft Teams redirection policy is enabled. For more information about how to enable the Microsoft Teams redirection, see the Multimedia policy settings article at docs.citrix.com.
Table 26. Microsoft Teams optimization feature matrix (continued) Feature ThinOS Headset buttons – Answer, mute, or end call. Limited support¹ ¹For limitations, see the Limitations section. Limitations ● Only audio call is supported on the Wyse 3040 Thin Client. Video call results in performance issues. Workaround—Turn off the incoming video. ● Audio is still played through the first headset when you switch to the second headset during the call.
Table 28. Test environment - VDI VDI Windows 7 Windows 10 Windows server 2008 R2 Window server 2012 R2 Windows Windows APPs server server 2016 2019 Citrix XenDesktop and XenApp 7.6 LTSR Not tested Not tested Tested Tested Not tested Not tested Tested Citrix XenDesktop and XenApp 7.
6 ThinOS 9.0.2081 Release summary Maintenance releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.0 Build 2081 (MR1) Release date July 2020 Previous version ThinOS 9.0 Build 1136 Upgrade to ThinOS 9.0.2081 Prerequisites ● ● ● ● Ensure Ensure Ensure Ensure that that that that you have upgraded to ThinOS v9.0.1136.
Downgrading to ThinOS 9.0.1136 For information on how to downgrade ThinOS v9.0.2081 to ThinOS v9.0.1136, see the Dell Wyse ThinOS 9.0 Administrator's Guide at www.dell.com/support. NOTE: ThinOS v9.0.2081 cannot be downgraded to ThinOS v8.6 or lower versions. Compatibility Supported platforms Table 32. Supported platforms Platform Image file name Wyse 3040 Thin Client rootfs.pkg Wyse 5070 Thin Client rootfs.pkg Wyse 5470 Thin Client rootfs.pkg Wyse 5470 All-in-One Thin Client rootfs.
New and enhanced features End User License Agreement End User License Agreement (EULA) is added to ThinOS from this release. EULAs must be read and accepted to continue using ThinOS. The EULA screen is displayed during the following instances: ● When you boot the thin client for the first time. ● When you reset a thin client to factory settings. NOTE: If the thin client is managed using Wyse Management Suite server, the EULA screen is not displayed.
Wyse Management suite Active Directory group feature matrix Table 35.
Table 35.
● If you perform any of the following actions during an ongoing call, the call gets dropped: ○ Switch a headset. ○ Hotplug a headset. ○ Hold the call. ○ Resume the call. ○ Record the call. As a workaround, you can set up the headset in Microsoft Teams before the call. If the call drops, or if you are unable to pick up the call, sign off and sign back in. If the call cannot be picked up after signing off and signing back in, reboot the client. Microsoft Teams optimization feature matrix Table 36.
Table 36. Microsoft Teams optimization feature matrix (continued) Scenario ThinOS Headset buttons—Answer/Mute/End Call Limited support—Answer/End call button is not supported due to Citrix Workspace App limitation Imprivata OneSign ProveID Embedded feature ThinOS supports the Imprivata OneSign ProveID Embedded feature (PIE) that enables secure authentication to virtual desktops and applications. Using this feature, you can seamlessly access the clinical applications.
Table 38. PIE feature matrix (continued) Feature set Imprivata Walk Away Security Citrix Workflows Primary Authentication Modalities via Endpoint Operating System Authentication/Re-Authentication Modalities via Virtual Channel Feature details ThinOS 9.
ThinOS enhancements DNS error pop-up window If you set an invalid DNS server, error tips are displayed. A pop-up error window is displayed after you click OK. Dell WD19 docking station audio port The audio port on the Dell WD19 docking station is supported from this release. Dual IPv6 network Dual iPv6 network is supported from this release. The limitation of Dual IPv6 network is that the device cannot automatically determine which connection to use among the two.
Reversed touchpad scroll The touchpad scroll direction is reversed in this release. Slide two fingers up to scroll down, and slide two fingers down to scroll up. Limitations ● Shortcut keys such as Ctrl+Alt+Up, Ctrl+Alt+Down, Ctrl+Alt+Left, or Ctrl+Alt+Right does not work if the session is in full screen mode. ● Non-CCID USB smart card key such as Etoken CardOS (USB key) is not supported from this release.
Table 39. Admin Policy Tool (continued) Feature Sub-Feature ThinOS 9.0 MR1 Additional information Peripheral Management USB Redirection Supported N/A Peripheral Management Monitor Supported N/A Peripheral Management Mouse Supported N/A Peripheral Management Keyboard Supported N/A Firmware OS Firmware Updates Supported This feature is supported from ThinOS 9.0 MR1 release onwards. Firmware Application Package Updates Supported This feature is supported from ThinOS 9.
Test environment matrix Table 40. Tested environment - General components Component Version Wyse Management Suite 2.1 Imprivata OneSign 7.1.000.13 NetScaler 11.1/12.1 StoreFront 1811 Table 41. Test environment - VDI VDI Windows 7 Windows 10 Windows server 2008 R2 Window server 2012 R2 Windows server 2016 Windows server 2019 APPs Citrix XenDesktop and XenApp 7.6 LTSR Not tested Not tested Tested Tested Not tested Not tested Tested Citrix XenDesktop and XenApp 7.
Fixed issues Table 44. Fixed issues Issue ID Description THINOSX-6008 Fixed the issue where the network IP is not listed, and displayed as Unknown IP address on Wyse Management Suite 2.0, for devices connected to a wireless connection. THINOSX-6356 Fixed the issue where the shutdown and reset options are not disabled for low-privileged and nonprivileged users. THINOSX-6331 Fixed the issue where, on a ThinOS 9.0-based device, you cannot start a Citrix virtual machine that is powered off.
Table 44. Fixed issues (continued) Issue ID Description THINOSX-6388 Fixed the issue where the Skype audio and other functions fails after upgrading to ThinOS 9.0 on the Wyse 3040 Thin Client. L10N-19900 Fixed the issue where the browse buttons in the Admin Policy tool that is used to upload file to the device are not working. Known issues Table 45. Known issues Issue ID Description THINOSX-5125 When you change device from one select group to another, the previous settings are kept.
7 ThinOS 9.0.1136 Release summary Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. ThinOS 9.0 is a Citrix-specific release, which integrates Citrix Workspace app.
● The Dell Wyse Management Suite 2.0 Administrator's Guide provides information about configuration, and maintenance of the ThinOS 9.0-based thin clients by using the Wyse Management Suite console. Compatibility Supported platforms Table 46.
Table 49. ThinOS 9.0 feature matrix—Local settings ThinOS functional area System Management System components 44 Description Supported Additional information Firmware and application packages Enables you to install the ThinOS firmware and Limited application packages. support ● Firmware signature ● Operating system firmware update ● Packages update ● Packages compatibility ● BIOS update ● MIX update BIOS update is not supported.
Table 49. ThinOS 9.0 feature matrix—Local settings (continued) ThinOS functional area Description Supported Additional information Yes Not available Use the shutdown dialog box to perform the following tasks: ● Sign out from your current user account. ● Reboot the system. ● Shut down the system. ● Enter into sleep mode. ● Lock the terminal. ● Reset the system to factory default settings. Classic desktop mode Enables you to use the classic desktop with a horizontal taskbar at the bottom of the screen.
Table 49. ThinOS 9.0 feature matrix—Local settings (continued) ThinOS functional area Description Supported Additional information ● The EEE802.1x wired authentication may fail after one minute if using EAP-LEAP. Network setup— WLAN settings Enables you to configure the following wireless Yes connection settings: ● Wireless scan ● Wireless profile (Security/Authentication) ● Add or remove a wireless profile.
Table 49. ThinOS 9.0 feature matrix—Local settings (continued) ThinOS functional area Description Supported Additional information ● DP audio is supported only on DisplayPort 1.
Table 49. ThinOS 9.0 feature matrix—Local settings (continued) ThinOS functional area System Security 48 Description Supported Additional information Power management —Applicable only for Wyse 5470 Thin Client Enables you to use the following power-saving Yes options—with or without AC power supply: ● Adjust the screen brightness.
Table 49. ThinOS 9.0 feature matrix—Local settings (continued) ThinOS functional area ThinOS VDI configuration Description Supported Additional information Smart card Enables you to use a smart card to authenticate the user. Limited support When you launch a disconnected Citrix Windows 2012/2016 session, the session stops responding.
● Broker agent login window For more information about the desktop features, see the Dell Wyse ThinOS Version 9.0 Administrator's Guide at www.dell.com/support. Support for Wyse Management Suite 2.0 Dell Wyse Management Suite Version 2.0 is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your ThinOS 9.0-based thin clients. Wyse Management Suite 2.0 uses an enhanced user interface to configure the ThinOS 9.0 settings.
Table 50. Admin Policy Tool (continued) Feature Sub-Feature ThinOS 9.0 Additional information Login Experience 3rd Party Authentication Supported You must restart the client for the OneSign server changes to take effect. Login Experience Smart card Settings Supported You must restart the client for all changes to take effect.
Table 50. Admin Policy Tool (continued) Feature Sub-Feature ThinOS 9.0 Additional information Network Configuration DHCP Settings Supported Not available Network Configuration DNS Settings Supported Not available Network Configuration VPN Settings Supported Not available Network Configuration Bluetooth Settings Supported You must restart the client for all changes to take effect.
Table 51. Citrix Workspace app feature matrix (continued) Feature* HDX IO/Devices/Printing HDX Integration HDX Multimedia HDX Graphics Authentication Security ThinOS 9.
Table 51. Citrix Workspace app feature matrix (continued) Feature* Keyboard enhancements ThinOS 9.0 DTLS 1.0 Supported SHA2 Cert Supported Remote Access via Citrix Gateway Supported IPV6 Not supported² Unicode Keyboard Layout Mapping with Windows VDA Supported *For definitions of each feature, see the Citrix Workspace app feature list at docs.citrix.com.
Table 52. Workspace Mode (continued) Item Workspace Mode Access Desktop Viewer or Toolbar Click the Desktop Viewer/Toolbar button on the top center of the Citrix session screen. You can switch between Windowed Mode and Full-Screen Mode in a Citrix session. For more information about the Citrix Workspace mode, see the Citrix documentation at www.citrix.com. For more information about configuring the Citrix Broker agent, see the Dell Wyse ThinOS Version 9.0 Administrator's Guide at www.dell.com/ support.
Browser content redirection proxy setting—If you use the browser content redirection proxy settings, enter a valid proxy address and port number in the browser content redirection proxy configuration policy. Citrix Workspace app follows the server fetch and client render mechanism. It fetches URL from VDA and redirects the browser content from the thin client. For more information about Browser Content Redirection, see the Browser Content Redirection article at docs.citrix.com.
ThinOS local enhancements ● Added the View button in the Select Certificate window that is displayed when you log in using a smart card. The option enables you to view the certificate details. ● Added the Log on with another method button in the smart card login window. The option enables you to switch between the smart card login window and the username login window. ● Added support for setting user account privileges on ThinOS.
Table 54. System Information (continued) Component ThinOS 8.6 ThinOS 9.0 ● Wyse Management Suite status is displayed. Table 55. Network setup Component ThinOS 8.6 ThinOS 9.0 Network Setup > General tab Radio buttons to select the type of network interface. Select the type of network interface from a drop-down list. Network Setup > Options tab Displays all the supported DHCP option tags. ● DHCP option tags related to Citrix and Wyse Management Suite are displayed.
Table 56. Remote Connections (continued) Component ThinOS 8.6 ThinOS 9.0 ● ● ● ● Other broker agents, such as VMware View, Microsoft RDP/RDS, Amazon Workspace, Teradici Cloud Access, and Dell vWorkspace are not supported in ThinOS 9.0 Microsoft—RDP or RDS Dell vWorkspace Amazon Workspaces Teradici Cloud Access Remote Connections > Broker Setup > Select Broker Type > Citrix A check box to select the StoreFront style. The StoreFront Style check box is changed to the Workspace Mode check box.
Table 59. Peripheral settings Component ThinOS 8.6 ThinOS 9.0 Peripherals > Keyboard > Character Set Enables you to select a character set for the keyboard. The Character Set list is removed. The change is because ThinOS 9.0 supports Unicode characters. Peripherals > Mouse tab A check box to increase the size of the local mouse pointer by two times. The Enable big mouse pointer check box is replaced with the Pointer Size drop-down list.
Table 61. System Tools (continued) Component ThinOS 8.6 ThinOS 9.0 parameters to configure the thin client. All settings must be configured using Wyse Management Suite. System Tools > Packages Displays all the supported ThinOS packages. The Flash Redirection (FR) package and the RTME package are removed. HDX RealTime Media Engine and Citrix Workspace app are integrated as a single component on the client-side (Citrix package).
Table 63. Known issues (continued) Issue ID Description Workaround THINOSX-4265 Random wireless disconnects are observed on Wyse 3040 thin clients with 802.11r/k enabled. Disable 802.11r/k in Access Point. THINOSX-3602 The Fatal Citrix gateway protocol error message may be observed during wireless roaming. Reconnect the session. THINOSX-5411 Cisco JVDI video graphic is not closed after you end the call. There is no workaround in this release.
Table 63. Known issues (continued) Issue ID Description Workaround THINOSX-3475 Incorrect values are displayed in the Inbound and Outbound packet information on the System Information wireless tab. There is no workaround in this release. THINOSX-5454 Desktop settings may require a client reboot to activate. There is no workaround in this release. THINOSX-5308 The power button is disabled when using the First Boot Wizard. There is no workaround in this release.
● If you want to redirect your iPhone devices, ensure that you clear both Exclude disk devices and Exclude audio devices check boxes in the Global Connection Settings window. ● If you want to redirect or map your Android smartphones in a desktop session, ensure that you select the Use USB for Transferring images option on your smartphone. Do not select the Use USB for Transferring media files option.
Table 66. Tested environment - RTME (continued) Citrix Virtual Apps and Desktops Operating system RTME client RTME agent Skype for Skype for Business client Business Server Windows Server 2016 2. 8 2.8, 2.4 Skype for Business 2016 Skype for Business 2015 Windows Server 2019 (Only for 1811 and later versions) 2. 8 2.8, 2.4 Skype for Business 2016 Skype for Business 2015 Table 67.
● ● ● ● ● 66 ○ Sennheiser SC 660 USB ML ○ Sennheiser D 10 USB ML-US Wireless DECT Headset ○ Sennheiser SC 40 USB MS ○ POLYCOM Desk phone CX300 ○ Dell USB Sound bar AC511 ○ Logitech h150 Analog Headset ○ Philips Analog Headset Bluetooth ○ Logitech Bluetooth Keyboard -K380/K480 ○ HP Bluetooth Keyboard -HP Slim Keyboard ○ Logitech Bluetooth Mouse -M336/M337/M535 ○ Plantronics Bluetooth Headset Speaker 620 ○ Plantronics Bluetooth Headset-PLT Focus ○ Dell Bluetooth Headset-Jabra ○ HP Bluetooth Headset 600
○ C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter ○ Dell Adapter - USB-C to DisplayPort ○ Dell Adapter - USB-C to HDMI ○ Dell Adapter - USB-C to VGA ○ Trend net USB to Serial Converter ○ Dell Adapter - HDMI to DVI RS-232 ○ Dell Adapter - HDMI to VGA ○ Dell USB-C Mobile Adapter - Slayer 3 ○ StarTech.com 1-Port USB to RS232 DB9 Serial Adapter Cable and Serial adapter with USB 2.
○ Dell P2720D ○ Dell E2720H ○ Dell P3418HW ○ Dell MR2416 ○ Dell U2415 ○ Dell U2419H ○ Dell U2419HC ○ Dell U2518D ○ Dell U2520D ○ Dell U2720Q ○ Dell U2718Q (4K) ○ Dell U2719D ○ Dell U2719DC ○ Dell UltraSharp 27 USB-C HUB monitor - U2721DE ○ Dell E2216H ○ Dell E2216Hv (China only) ○ Dell E2318HN ○ Dell E2420HS ○ Dell E2720HS ○ Dell P2016 ○ Dell P2319H ○ Dell P2421DC ○ Dell P2720DC ○ Dell P4317Q ○ Dell U2421HE ○ Dell U4320Q ○ Dell P2715Q (3840 x 2160) ○ Dell U3219Q (3840 x 2160) ○ Dell U2713HMt (2560 x 1440) ○
○ USB-to-Serial converter ● Network—Add on 1000 Base-T SFP transceiver (RJ-45) ● Storage ○ Dell Portable SSD, USB-C 250 GB ○ Dell External Tray Load ODD (DVD Writer) ● Smart card readers ○ Cherry keyboard RS 6700 with smart card ○ Cherry keyboard RS 6600 with smart card ○ Dell keyboard KB813 ○ Dell keyboard KB813t ○ Dell Keyboard SK-3205 ○ Gemalto IDBridge CT710 ○ GemPC Twin ○ Cherry ST-1144 ○ Identiv SCR3500 A ○ Cherry KC 1000 SC (TAA) ○ Sun microsystem SRC 3110 ○ IDBridge CT31 PIV NOTE: Some HID OMNIKEY s
Table 68. Tested smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ID Prime MD v 4.1.1 (Gemalto 830) SafeNet Authentication Client 10.7.167.0 eToken Base Cryptographic Provider IDPrime MD 830-FIPS ID Prime MD v 4.3.5 (Gemalto 830) SafeNet Authentication Client 10.7.167.0 eToken Base Cryptographic Provider IDPrime MD 830-FIPS Rev B Etoken Java (aladdin) (black USB drive) SafeNet Authentication Client 8.2.
8 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation. Accessing documents using product selector You can also access documents by selecting your product. 1. 2. 3. 4. 5. 6. Go to www.dell.com/support.
9 Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for technical support or customer service issues, see www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
