Dell Wyse ThinOS Version 9.1 Migration Guide April 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction ................................................................................................................ 4 Supported systems............................................................................................................................................................. 5 Supported Wyse Management Suite versions..............................................................................................................
1 Introduction This guide contains instructions to migrate from ThinOS 8.6 to ThinOS 9.1 using Wyse Management Suite 3.1. NOTE: All device settings are erased after you upgrade from ThinOS 8.6 to 9.1 except the Wyse Management Suite server settings, wireless connections, wireless certificates, and proxy settings. You must back up your device settings before you start the upgrade process. The overall migration process includes the following tasks: 1.
Downgrade to ThinOS 8.6 or 9.0—If you want to downgrade to ThinOS 8.6 or 9.0, disable the secure boot option in the BIOS setup. Downgrading ThinOS 9.1 to ThinOS 8.6 or 9.0 through Wyse Management Suite is not supported. You can downgrade to ThinOS 8.6 or 9.0 by using the USB Imaging Tool and Merlin Images posted on the www.dell.com/support site. NOTE: If you want to downgrade to ThinOS 9.0, you must clear TPM or PTT in the BIOS and then use the USB imaging tool and Merlin images to downgrade.
2 Wyse Management Suite Environment Automation using DHCP and DNS ThinOS automated deployment features can be used to create environments where units can be attached to your network. It also helps in receiving the required configurations and software updates that are defined by your management software or file servers.
Table 2. Registering device by using DHCP option tags (continued) Option Tag Description Description—WMS Server FQDN Name—MQTT This tag directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. WDA automatically fetches the MQTT details when devices check in for the first time.
Table 3. Configuring devices by using DNS SRV record Option tag Description WMS CA Validation (_WMS_CAVALIDATION, Type Text) You can enable or disable CA validation option if you are registering your devices with Wyse Management Suite on private cloud. By default, the CA validation is enabled in the public cloud. You can also disable the CA validation in the public cloud.
3 Register ThinOS devices using Wyse Device Agent If you do not use DHCP or DNS as described in the previous section, you can configure the WDA agent from within the ThinOS GUI. This has to be configured on every thin client. Steps 1. From the desktop menu of the thin client, go to System Setup > Central Configuration. The Central Configuration window is displayed. NOTE: Privilege must be set to High or Admin Mode must be activated to gain access to the ThinOS Central Configuration menu. 2.
4 Add a ThinOS 8.6 device to a group in Wyse Management Suite This section is recommended for ThinOS 8.6 users transitioning from file server configuration and imaging to Wyse Management Suite. ThinOS 9.1 does not support FTP and WDM. The file storage and device management features are replaced by Wyse Management Suite. About this task Adding a ThinOS 8.
5 Download the ThinOS firmware, BIOS, and application packages About this task This section describes the steps to download the ThinOS firmware from Dell support site. Steps 1. Go to the www.dell.com/support site. 2. Locate the required ThinOS Image entry and click the download icon. Table 4. ThinOS 9.1.2101 image Scenario ThinOS image title Upgrade your ThinOS 9.1.1131 to 9.1.2101 ThinOS 9.1.1131 to ThinOS 9.1.2101 Image file for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients.
Table 6. ThinOS packages ThinOS packages ThinOS image title Citrix Workspace app ThinOS 9.1 Citrix package for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients. VMware Horizon ThinOS 9.1 VMware Horizon package for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients. Teradici PCoIP ThinOS 9.1 Teradici PCoIP package for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients. Microsoft WVD ThinOS 9.
6 Add ThinOS firmware to the Wyse Management Suite repository Steps 1. Log in to Wyse Management Suite using your tenant credentials. 2. In the Apps & Data tab, under OS Image Repository, click ThinOS. 3. Click Add Firmware file. The Add File screen is displayed. 4. To select a file, click Browse and go to the location where your file is located. 5. Enter the description for your file. 6. Select the check box if you want to override an existing file. 7. Click Upload.
7 Upgrade ThinOS 8.6 to ThinOS 9.1 ThinOS 9.1 conversion is a two-step process that upgrades your existing ThinOS 8.6 thin client using a ThinOS policy for 8.6, and after the upgrade is complete, use a ThinOS 9.x policy to manage your ThinOS 9.1-based thin clients. Dell Technologies recommends that you upgrade to ThinOS 9.1 from ThinOS 8.6_606 or later versions. Prerequisites ● The ThinOS conversion image must be added to the ThinOS firmware repository.
NOTE: If you cannot locate the operating system firmware option under the Standard tab, use the Advanced tab. 5. Click Browse and select the ThinOS firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware and restarts. The firmware version is upgraded. NOTE: If upgrade from ThinOS 9.0 to 9.1, it is recommended to upgrade the OS image before proceeding further. After upgrading to 9.
8 Configuring a ThinOS 9.1 client using Wyse Management Suite It is recommended to optimize centralized configuration server groups for better performance and manageability by maximizing the number of unique customer device configuration groups. A minimal number of Wyse Management Suite groups and settings should be used to maximize the unique customer device configurations groups. This is applicable to both multitenant and on-premises scenarios.
Table 8. ThinOS configuration grouping overview (continued) Group Types Configurations Management Settings All other global configurations Device configurations for a group of clients Group-based Broker Configurations Group-based Printer Settings Group-based Time Zone Settings Device configurations for a single device Client-based Terminal Name Client-based Location Client-based Location and Custom 1, 2, 3 Device configurations dynamically selected ThinOS 8.
Table 9. ThinOS system variables Variable Description $SN Serial number or Service tag $VN Version number Right($xx, i) or and Left($xx, i) Specifies that the variable is to be read from left or right. The $xx is any of above parameters and the parameter i specifies the digits for the offset of right or left.
Table 10. Relationship between INI and Wyse Management Suite group-based configurations Configuration ThinOS 8.6 with INI ThinOS 9.1 with Wyse Management Suite SignOn=NTLM, Groups and Configs (WNOS\INI\ AD.INI) User Policy Group SignOn=Yes or NTLM Users (WNOS\INI\username.ini) User Exceptions NOTE: The Select Group feature is not available when using Wyse Management Suite Standard. A Wyse Management Suite Pro license is required to enable this feature.
● Site B printer configurations ● Device exception configurations Similarly, at Login, Wyse Management Suite applies user policies based on the Active Directory Group Name or User Exception Policies based on username information. For more information on how to configure active directory group settings and user exceptions, see the Wyse Management Suite Administrators Guide at www.dell.com/support. 20 Configuring a ThinOS 9.
9 BIOS Installation Upgrade BIOS Prerequisites ● Ensure that you have downloaded the BIOS file from Dell.com/support to your device. ● Ensure that you have registered the thin client to Wyse Management Suite, if you are upgrading BIOS using Wyse Management Suite. Steps 1. Open the Admin Policy Tool on the thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. On the Configuration Control | ThinOS window, click the Advanced tab. 3. Expand Firmware and click BIOS Firmware Updates. 4.
10 Delete ThinOS application packages You can use the ThinOS local UI or the Wyse Management Suite to delete one or more ThinOS packages. About this task This section describes steps to delete ThinOS packages using the ThinOS local UI. Steps 1. Log in to the ThinOS client. 2. From the system menu, go to System Tools > Packages. All the installed ThinOS packages are listed. 3. Select a package that you want to delete and click Delete. NOTE: To delete all the packages, click Delete all. 4.
