Dell Wyse ThinOS Version 9.1 Administrator’s Guide July 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................10 Supported platforms......................................................................................................................................................... 10 What's new in ThinOS 9.1.3112.......................................................................................................................................
Enable classic desktop mode.................................................................................................................................... 36 Using the taskbar........................................................................................................................................................ 36 Using the shortcut menu...........................................................................................................................................
Citrix SuperCodec....................................................................................................................................................... 78 Anonymous logon.........................................................................................................................................................78 Enable UDP audio in a Citrix session.......................................................................................................................
Chapter 7: Unified Communications optimization with ThinOS................................................... 118 Citrix Unified Communications support on Wyse 3040 Thin Clients................................................................... 118 Citrix HDX RealTime Optimization Pack for Skype for Business.......................................................................... 118 Install the Citrix Workspace app package on ThinOS..........................................................................
Configure the OneSign Admin Console................................................................................................................ 143 Install the Imprivata PIE package on ThinOS...................................................................................................... 143 Enable PIE mode on ThinOS....................................................................................................................................143 Uploading OneSign appliance SSL certificate......
Recovery mode using R-Key.........................................................................................................................................169 Chapter 10: Using the system tools.............................................................................................171 Simplified Certificate Enrollment Protocol.................................................................................................................173 Request the certificate manually........................
System crashes, freezes or restarts abruptly..........................................................................................................205 Broker agent login failure..............................................................................................................................................205 Citrix desktop and application crashes abruptly......................................................................................................
1 Introduction Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance. These efficient purpose-built thin clients offer ultrafast access to applications, files, and network resources within Virtual Desktop Infrastructure (VDI) environments. With zero attack surface, unpublished API, and encrypted data Wyse ThinOS is virus and malware resistant.
● Added FPS under the CPU tab in Performance Monitor. For more information, see Troubleshooting your thin client. ● Updated the option to view default certificates. For more information, see About Default Certificates. ● Updated the SCEP Auto Renew process. For more information, see Request the certificate automatically using Wyse Management Suite. ● Updated Virtual Background feature on Zoom Optimization. For more information, see Zoom Meetings for VDI.
● ● ● ● ● ● ● ● ● Flash protection reliability is enhanced in this release to extend flash life. Changed the default ThinOS background image. Supports new keyboard layouts. For more information, see Configure the keyboard settings. Supports new webcams. For information about supported cameras, see the Dell Wyse ThinOS 9.1 Operating System Release Notes at www.dell.com/support. Added new options under Customize privilege level for configuring account privileges.
2 Upgrading the ThinOS firmware It is recommended to use the Wyse Management Suite version 3.3 or later to upgrade your ThinOS firmware to 9.1. You can also use the USB Imaging Tool version 3.4.0 to install the ThinOS 9.1 Merlin image on your thin client. ThinOS 9.1 displays a change group notification message on the device after you change the group in Wyse Management Suite. A new firmware or package message is also displayed when you deploy a new firmware or package using Wyse Management Suite.
Table 2. Package information Name Description Package installation Citrix_Workspace_App The package supports Citrix Workspace app with RTME client integrated. Upload the new package using Wyse Management Suite or Admin Policy Tool. Teradici_PCoIP The package supports the Teradici PCoIP connection. Upload the new package using Wyse Management Suite or Admin Policy Tool. VMware_Horizon The package supports VMware Blast. Upload the new package using Wyse Management Suite or Admin Policy Tool.
● If you are using ThinOS 8.6, you must upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.3112. ● If you are using ThinOS v8.5 or earlier versions, you must first upgrade your device to ThinOS 8.6_807 and apply latest BIOS updates before installing ThinOS 9.1. ● Your system must be powered on and the sleep mode must be disabled on the system.
To enable the CA validation option in the private cloud, you must install the same self-signed certificate on the ThinOS device as well. If you have not installed the self-signed certificate in the ThinOS device, do not select the Enable CA Validation check box. You can install the certificate to the device by using Wyse Management Suite after registration, and then enable the CA validation option. 7. Click OK. The device is registered to Wyse Management Suite.
● When you change the Wyse Management Suite group. 5. Click Save & Publish. Download the ThinOS firmware, BIOS, and application packages About this task This section describes the steps to download the ThinOS firmware, BIOS, and application packages from Dell support site. Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device. 3. Select the product from the searched results to load the product page.
Table 6. ThinOS 9.1.1131 image Scenario ThinOS image title Upgrade your ThinOS 8.6 to 9.1.1131 ThinOS 8.6 to ThinOS 9.1.1131 Base Image file for Dell Wyse 5070, 5470 and 5470 All-in-One Thin Clients. ThinOS 8.6 to ThinOS 9.1.1131 Base Image file for Dell Wyse 5070, 5470 and 5470 All-in-One Thin Clients with PCoIP. ThinOS 8.6 to ThinOS 9.1.1131 Base Image file for Dell Wyse 3040 Thin Clients. ThinOS 8.6 to ThinOS 9.1.1131 Base Image file for Dell Wyse 3040 Thin Clients with PCoIP. Upgrade your ThinOS 9.
Table 7. ThinOS packages (continued) ThinOS packages ThinOS image title HID_Fingerprint_Reader ThinOS 9.1 HID Fingerprint Reader package for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients. Identity_Automation_Qwic kAccess ThinOS 9.1 Identity Automation QwickAccess package for Dell Wyse 3040,5070, 5470 and 5470 All-in-One Thin Clients. 8. If you want to install the latest BIOS package, locate the package entry—ThinOS 9.
● The thin client must be registered to Wyse Management Suite. ● Do not configure any wallpaper settings on Wyse Management Suite. Steps 1. Go to the Groups & Configs page, and select a group. 2. From the Edit Policies drop-down menu, click ThinOS. The Select ThinOS Configuration Mode window is displayed. 3. Select Advanced Configuration Mode. 4. Go to Firmware Upgrade, and click Configure this item. 5.
Upgrade ThinOS 9.x to later versions using Admin Policy Tool The firmware upgrade using Admin Policy Tool is supported on ThinOS 9.x. Prerequisites Ensure that you are running ThinOS 9.0.4024 or later versions on your thin client. Steps 1. Go to the Admin Policy Tool on the ThinOS client. 2. In the Configuration Control | ThinOS window is displayed. Click Advanced. 3. In the Firmware field, select OS Firmware Updates. 4. Click Browse to browse and upload the firmware. NOTE: The ThinOS 9.1.
3. Click Advanced. 4. In the Firmware field, click Application Package Updates. 5. To select a file, click Browse and go to the location where your file is located. ● If the EULA is embedded in the package, the EULA details of the package and the name of the vendors are displayed. You can click the vendor names to read the license agreement of each vendor. Click Accept to upload the package. You can select the Do not show this again if you do not want to see the EULA details of the same vendor again.
5. From the Select the ThinOS BIOS to deploy drop-down list, select the BIOS file that you have uploaded. 6. Click Save & Publish. The thin client restarts. BIOS is upgraded on your device. NOTE: When you use the BIOS upgrade feature for the first time, the BIOS is downloaded even if the existing BIOS version is the same version that is uploaded. If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter.
4. Click OK to save your settings. For information about how to delete packages using Wyse Management Suite, see the latest Dell Wyse Management Suite Administrator's Guide at www.dell.com/support. Downgrading the ThinOS firmware If you are downgrading ThinOS 9.1.3112 to ThinOS 8.6, ThinOS 9.0 or ThinOS 9.1 previous versions, you must use the Dell Wyse USB Imaging Tool to install the ThinOS 8.x or 9.x Merlin image that is posted to www.dell.com/support.
3 Getting started with ThinOS 9.1 This chapter helps you to quickly learn the basics and get started with your ThinOS 9.1-based thin client. End User License Agreement End User License Agreement (EULA) is added to ThinOS. EULAs must be read and accepted to continue using ThinOS. By default, Dell EULA and HID EULA are added to ThinOS. The third-party EULAs are displayed on the EULA screen depending on the ThinOS application packages that you install on the thin client.
Figure 1. Welcome screen 3. Click Dell EULA or HID EULA from the right pane to read the respective EULAs. If you have installed the ThinOS application packages, ensure that you read the respective EULAs of the third-party applications. NOTE: The EULA screen may different depending on the client installed pkgs. Figure 2. EULA screen 4. Select the Click here to accept all EULAs check box and click Accept. 5.
Figure 3. Select Your Language 6. Click . 7. On the Select Your Keyboard screen, select a keyboard layout from the list. Figure 4. Select Your Keyboard 8. Click . 9. On the Select Your Time Zone screen, select a time zone from the list to set the time zone for your thin client. The time server with IP addresses or host names is also displayed. Getting started with ThinOS 9.
Figure 5. Select Your Time Zone 10. Click . 11. On the How do You Connect? screen, do either of the following: ● Local network (Ethernet)—Click this option if you have connected the thin client to an Ethernet using a wired connection. ● Wi-Fi Network—Click this option if you want to select a wireless network. From the list, select a wireless network, and click Connect. NOTE: The option to define a wireless connection is not available on thin clients without a WLAN module.
● From Wyse Management Suite—Click this option if you want to use Wyse Management Suite to manage your thin clients. To register your thin client to Wyse Management Suite, enter the group registration key and the Wyse Management Suite server URL. Select the CA validation check box if you want to enable the CA validation feature. The CA validation is required when you import certificates into your Wyse Management Suite server.
Figure 8. Connect to VDI broker . 16. Click The Done screen is displayed. Figure 9. Done The device exists from the First Boot Wizard mode, and the ThinOS desktop is displayed. Configure account privileges for ThinOS Account privilege is used to control the user permission to access Admin Policy Tool and System Menu options. You can change a user privilege to High, Customize, or None from the Admin Policy Tool or the Wyse Management Suite console.
Configure account privileges using Admin Policy Tool About this task This section describes how to configure account privileges using Admin Policy Tool. Steps 1. From the desktop menu, click System Setup > Admin Policy Tool. The Configuration Control || ThinOS window is displayed. 2. Click the Standard tab or the Advanced tab. 3. Expand Privacy & Security. 4. Click Account Privileges. 5. Click the Enable Admin Mode slider switch if you want to enable the Administrator mode.
After the thin client restarts, the Login dialog box is displayed. 4. Enter the username, password, and domain. After authentication is successful, your desktop is presented with your assigned connection that is defined by the broker server. Connecting a display Depending on your thin client model, connections to displays can be made using VGA (analog) port, DisplayPort (digital), Mini DisplayPort, USB Type-C port, HDMI, and the proper Dell monitor cables/splitters/adapters.
Figure 10. Modern desktop The ThinOS modern desktop consists of the following screen elements: ● Floatbar or taskbar—Contains the system tray area that displays the system icons. ● Broker login window—Enables you to log in to the Broker agent session using your login credentials. Modern interactive desktop features The modern desktop mode (formerly zero desktop) has a Dell default background with the floating toolbar or floatbar on the screen.
2. Click the Advanced tab and expand Personalization. 3. Click User Experience Settings. 4. From the System Mode drop-down list, select Modern. 5. From the Show Floatbar when mouse drop-down list, select the way that you want to show floatbar when it is hidden. 6. From the Floatbar Location on Screen drop-down list, select the location of floatbar on the screen. 7. In the Screen ID field, enter the Screen ID on which floatbar should be shown. You must enter a number 0 to 6. 0 specifies the main screen. 8.
List of connections On the modern toolbar, you can click the VDI menu icon to open your list of assigned connections and published applications. Sometimes, the list contains only default connections. NOTE: The connection options may be available for use, depending on the user privileges. Table 10. Connection options Option Description Name of the connection Opens the connection you want to use. Gear icon Displays the sub menu. Add Connection Allows you to configure or add new connections.
● Icons representing available server connections and published applications are displayed on the desktop. If you pause the mouse pointer over an icon, the information about the connection is displayed. Right-click an icon to open the Connection Settings dialog box that displays additional information about the connection. The number of icons that can be displayed on the desktop depends on the desktop resolution and administrator configuration.
Table 11. Taskbar - System tray elements (continued) Element Description System Information Click this icon to view the system information such as general system details, copyright, event logs, Wyse Management Suite status, network connections, and so on. Wireless icon Displays the wireless connection mode. Clicking the wireless icon displays the SSID scan list. You can directly connect to your preferred WiFi. Wired icon Displays the wired connected mode.
Table 12. Taskbar - ThinOS local windows icons (continued) Element Taskbar icon Troubleshooting Connection Manager Using the shortcut menu About this task This section describes how to use the shortcut menu on your thin client. Steps 1. Right-click on your desktop. The shortcut menu is displayed. 2. On the shortcut menu, you can view and use the following options: a. Administrator Mode—Lets you enter the administrator mode. This option is disabled by default.
● System Tools—Provides information about devices, certificates, and packages. ● Troubleshooting—Displays the performance monitor graphs, trace and event log settings, and other options that are useful for troubleshooting your thin client. ● Shutdown—Allows you to shut down the system, or restart the operating system. Configure the Connection Manager The Connection Manager has a list of connection entries and command buttons available for use with the connections.
Configure the Admin Policy Tool Steps 1. From the desktop menu, click System Setup > Admin Policy Tool. The Configuration Control | ThinOS window is displayed. 2. Click the Standard tab or the Advanced tab. The Standard tab lists all the common settings. The Advanced tab lists all the advanced settings. 3. Expand the options that you want to configure. 4. In the respective fields, click the option that you want to configure. 5. Click Save & Publish.
Table 13. Admin Policy Tool (continued) Feature Subfeature Restart required Login Experience 3rd Party Authentication No Login Experience Smart card Settings Yes, you must restart the client for all changes to take effect. Login Experience Login Settings No Login Experience Session Settings No Personalization Shortcut Keys Yes, you must restart the client for all changes to take effect.
Table 13. Admin Policy Tool (continued) Feature Subfeature Restart required Network Configuration Proxy Settings No Network Configuration Wireless Captive Portal requires a reboot to take effect. Network Configuration Common Settings No Services VNC Service No Services WMS Settings No Services Troubleshooting Settings No BIOS Dell Wyse 3040 Yes, you must restart the client for all changes to take effect.
Battery information This section is applicable to the Wyse 5470 Thin Client. The battery indicator is displayed on the system tray. The following table contains the battery indicators: Table 14.
○ Remaining time—Wyse 5470 Thin Client only ● Copyright tab—Displays the software copyright and patent notices. Click the Acknowledgments button to view the information that is related to third-party software. ● Event Log tab—Displays the thin client start-up steps beginning from system version to checking firmware or error messages that are helpful for debugging issues. The number of displays and USB devices that are connected to the thin client, and the Bluetooth initialization are also displayed.
● Shutdown dialog box—To enter sleep mode using the Shutdown dialog box, do the following: 1. Open the Shutdown window. 2. Click Sleep, and then click OK. You can wake the thin client from sleep mode by pressing the power button, any key on the keyboard, or by clicking the mouse button. To use the USB keyboard or mouse to wake your thin client, you must enable wake on USB in BIOS. Wyse 5470 Thin Client—The AC power must be connected to wake the Wyse 5470 Thin Client using the USB keyboard or mouse.
Table 15. ThinOS system variables (continued) Variable Description $UMAC MAC address with uppercase letters is used. $TN Terminal name $SUBNET Subnet notation, the format is {network_address}_{network_mask_bits} For example, if the ip address is 10.151.120.15, network mask is 255.255.255.0, 10.151.120.0_24 is used. $FIP IP Address with xxx.xxx.xxx.xxx, for example,123.123.123.
4 Configuring the global connection settings About this task This section describes how to use the Global Connection Settings dialog box to configure the connection settings for ICA, Horizon, RDP and PCoIP. Steps 1. Configure the Broker agent connection on ThinOS. See, Configure the Broker Setup. 2. On the desktop taskbar, click (Connection Manager) and then click Global Connection Settings. The Global Connection Settings dialog box is displayed. 3.
● Allow H.264 decoding—Select the check box if you want to enable the H.264 decoding in Horizon Client. Enabling this option improves the performance of high-end applications. H.264 is disabled by default. ● Allow High Color Accuracy—Select the check box if you want to allow Horizon Client to use a superior color fidelity when H.264 decoding is enabled. 6. Click the RDP tab, and do the following: a. Select the check boxes to enable the options that are applied to all sessions.
5 Configuring connectivity This chapter helps you understand various configuration settings for a secure connection. To configure the settings on the classic desktop, click System Setup from the desktop menu, and use the configuration tabs. Configuring the network settings Use the network options to configure the network connection based on your requirement. Configure the general settings About this task This section describes how to configure the general network settings on your thin client. Steps 1.
NOTE: The limitation of the dual network is that the device cannot automatically determine which connection to use among the two. b. Use Static Name Servers—By default, this check box is not selected, and the thin client fetches the server IP address from DHCP. To manually assign the static IP addresses, select the Use Static Name Servers check box and do the following: NOTE: If name servers are changed, the details are displayed in event logs.
Figure 14. Options tab a. Interpret DHCP Option IDs—Enter the supported DHCP options. Each value can only be used one time after you reset your device to factory default settings. Table 16. DHCP option tags Option Description Additional information 165 Wyse Management Suite server Optional string. Specifies the IP address of the Wyse Management Suite server. 166 Wyse Management Suite MQTT server Optional string. Specifies the IP address of the MQTT server.
Table 16. DHCP option tags (continued) Option Description Additional information server or the MQTT server is null, the Wyse Management Suite agent sets the values to the default server values. b. Interpret DHCP Vendor-Specific Info—Select this check box for automatic interpretation of the vendor information. c. DHCP Vendor ID—Displays the DHCP vendor ID when the Dynamically allocated over DHCP/BOOTP option is selected. d.
NOTE: For Wyse 5070 Thin Client without SFP or RJ45 module, the ENET0 option is selected by default. For Wyse 5070 thin client with SFP or RJ45 module and Wyse 5470 Thin Client that is connected to Dell WD19 docking station, select either ENET0 or ENET1 based on your network preference. b. From the Ethernet Speed drop-down list, select a value for the Ethernet speed. The default value is Auto-Detect.
● LEAP—Select this option, and click Properties to configure the Authentication Properties dialog box. Be sure to use the correct username and password for authentication. The maximum length for the username or the password is 31 characters. ● PEAP—Select this option, and click Properties to configure the Authentication Properties dialog box. Be sure to select either EAP_GTC or EAP_MSCHAPv2, and then use the correct username, password, and domain. Validate Server Certificate is optional.
● Add—Use this option to add and configure a new SSID connection. You can configure the SSID connection from the available security type options. After you configure the SSID connection, the added SSID connection is listed on the WLAN tab. ● Remove—Use this option to remove an SSID connection from the list. ● Scan—Use this option to allow your thin client to scan and identify a wireless network connection. ● Connect—Use this option to join a wireless network from the list.
Configure the proxy settings About this task This section describes how to configure the proxy settings on your thin client. Steps 1. From the desktop menu, click System Setup > Network setup. The Network setup dialog box is displayed. Table 17. Supported protocols Component Supported protocols Additional information Wyse Management Suite HTTPS, and SOCKS5 N/A Citrix RealTime Media Engine (RTME) HTTP N/A Windows Virtual Desktop (WVD) HTTP N/A Horizon HTTP N/A 2.
Figure 17. Proxy tab Use the following guidelines: a. Configure the proxy servers based on your requirement. ● Enter the HTTP proxy port number or HTTPS proxy port number, username, and password in the respective fields. However, credential pass through ($UN/$PW) is not recommended because it starts before user sign on. Wyse Management Suite uses both HTTP/HTTPS and MQTT protocols to communicate with the WMS/MQTT server.
Table 18.
The Remote Connections dialog box is displayed. 2. On the Broker Setup tab, select a VDI broker from the Broker type drop-down list, and configure the broker settings. 3. Click OK to save your settings. NOTE: ThinOS enables you to log in to a VDI broker using only a smartcard certificate.
Shutdown option. If the option is disabled, when all sessions are ended, users cannot click the Cancel button on the reboot or shutdown countdown window to stop the process. b. Enter the default username in the Default Sign-on Username field. c. Enter the default password in the Default Sign-on password field. d. Enter the default domain in the Default Sign-on Domain field. 3. Click OK to save your settings.
b. Select the DNS SRV record check box if you want the thin client to obtain the Wyse Management Suite values through DNS server, and then try to register into the Wyse Management Suite server. By default, the check box is selected. If the check box selection is canceled, the thin client cannot obtain the Wyse Management Suite values through the DNS server. c. In the Group Registration Key field, enter the group registration key as configured by your Wyse Management Suite administrator for your group.
Figure 20. VPN Manager a. Enter the name of the session in the Name field. This option is mandatory. The maximum character limit is 21 characters. b. Enter the IP address of the VPN server in the Server field. This option is mandatory and is defined as either an IP address or a hostname. The maximum character limit is 63 characters. c. Enter the login username in the Username field. This option is mandatory. The maximum character limit is 31 characters. d. Enter the password in the Password field.
The shadowing request times out if there is no user interaction. The following options can be set for a timeout. ● Select Timeout Type—Select the action to be performed after the VNC shadowing request times out. You can select Accept or Reject. ● Timeout—Specify a time between 0 to 600 seconds for the VNC shadowing request to timeout, if there is no user interaction. e. f. g. h. Click the Enable View Only button to activate the view only mode.
6 Configuring connection brokers In a Virtual Desktop Infrastructure (VDI) environment, a connection broker is a software entity that enables you to connect to an available desktop. The connection broker facilitates the VDI environment to securely and efficiently manage the centrally hosted desktop environments. Configuring Citrix Citrix offers a complete virtualization solution, where all applications and resources are deployed on a centralized server, and published to remote devices. In ThinOS 9.
Figure 21. Broker Setup a. Select the Workspace Mode check box if you want to enable the Citrix Workspace based layout of published applications and desktops. b. In the Broker Server field, enter the IP address or hostname or FQDN of the Citrix server. You can enter the Citrix NetScaler Gateway URL, StoreFront URL, or the web interface URL. c. In the Auto Connect List field, enter the name of the connection that is displayed in Connection Manager to automatically connect after you log in the Citrix broker.
Classic mode vs Workspace mode This section summarizes the differences between classic mode and workspace mode. Figure 22. Classic mode Figure 23.
Table 20. Classic mode vs Workspace mode Item Classic mode Workspace mode How to enable By default, the ThinOS loads the classic mode if you do not select the Workspace mode check box during Citrix broker setup. Select the Workspace mode check box during Citrix broker setup. Desktop elements Displays the ThinOS full taskbar and the classic desktop. Displays the ThinOS full taskbar and the workspace desktop.
Citrix ADC ThinOS supports Citrix Application Delivery Controller (ADC), formerly known as Citrix NetScaler. The following authentication methods are supported on ThinOS: ● Lightweight Directory Access Protocol (LDAP) ● RSA ● DUO ● SMS PASSCODE ● Native OTP ● Federated Authentication Service with Azure active directory ● OKTA Timeout is enabled for Citrix ADC login by default.
3. Go to System Setup > Remote Connections and select Citrix Virtual Apps and Desktops from the Broker type drop-down list. 4. Enter the Citrix ADC server address in the Broker Server field. 5. Log off from the client desktop, or restart the thin client. The login window for Citrix ADC is displayed. For more information about configuring Citrix ADC with LDAP, RSA authentication, see the Citrix NetScaler Gateway Guide at www.citrix.com.
Citrix ADC Native OTP Citrix ADC (formerly NetScaler) Native OTP enables Citrix ADC Gateway to use one-time passwords (OTPs) for authentication without the need of an extra authenticating server. A one-time password that is generated by Google Authenticator is considered to be highly secure as passcodes are randomly generated. If you access the Broker agent using Citrix ADC native OTP authentication, lock terminal is not supported as it is a web-based authentication.
If you access the Broker agent using SAML, lock terminal is not supported as it is a web-based authentication. When you try to use lock terminal, a message is displayed where you can click either Continue to log off or click Cancel to stay on the screen. You are automatically signed off from the account in sixty seconds for security purposes. Figure 25.
Enable Azure AD Self-Service Password Reset function for Citrix ADC Single Sign-on with SAML authentication Prerequisites 1. 2. 3. 4. Create an Azure AD user in Azure Active Directory. Add the user to Azure AD Citrix ADC (formerly NetScaler) Enterprise application users and groups. Ensure that the shadow account of the user exists in local domain users group. Ensure that Self-Service Password Reset Enabled option is selected in Azure AD for the user.
Citrix Cloud services ThinOS supports Citrix Cloud services. It acts as a single management console to deploy applications or desktops on any virtual or cloud setup for a secure digital workspace. For more information about Citrix Cloud services, see the Citrix Cloud article at docs.citrix.com. Getting started with Citrix Cloud About this task This section describes how to log in to the Citrix Cloud server on your thin client. Steps 1. From the desktop menu, click System Setup > Remote Connections.
c. d. e. f. g. h. i. Right-click Forward Lookup Zone, and click Other New Records. In the Resource Record Type dialog box, select Service Location (SRV). Click Create Record. In the Service field, enter _citrixreceiver. In the Protocol field, enter _tcp. In the Port number field, enter the port number. In the Host offering this service field, enter the FQDN and the port for the StoreFront/AppController server or Access Gateway appliance.
Steps 1. Go to Citrix Studio > Use video codec for compression policy. 2. Select the For actively changing regions option. 3. On the ThinOS client, launch an ICA desktop. 4. Open the web browser and play your preferred video. HDX adaptive display V2 is used for video decoding on the ThinOS client. Thinwire uses JPEG (lossy) for complex or photographic imagery and RLE (lossless) for text imagery. The rest of the screen is decomposed by Thinwire.
The following policies must be enabled on the server side: ● Windows Media redirection—By default this option is enabled. ● HTML5 video redirection—By default this option is disabled. For more information about the ICA Multimedia policy settings, see the Citrix documentation at docs.citrix.com. For information about how to verify if HTML5 Video Redirection is working, see the FAQs section in this guide.
Prerequisites Ensure that the Windows Media redirection policy is set to Allowed in Citrix Studio. By default, the value is set to Allowed. About this task This section describes how to use QUMU Video Optimization Pack for Citrix on your thin client. Steps 1. On the ThinOS desktop, click Connection Manager. 2. Click Global Connection Settings. 3. Select the Enable HDX/MMR check box for the ICA connection. 4.
Unlock an account After you register the security questions, do the following to unlock your account: 1. Choose a task (Unlock account) in the Account Self-Service window. 2. Enter the username. The Unlock Account dialog box is displayed. 3. Enter the registered answers to the security questions. If the provided answers match the registered answers, then the Unlock Account dialog box is displayed. 4. Click OK to successfully unlock your account.
Enable UDP audio in a Citrix session Citrix recommends that you use audio over User Datagram Protocol (UDP) in low-bandwidth network connections for better audio quality. ThinOS does not support UDP audio over Citrix ADC (formerly NetScaler) due to Linux Citrix Workspace app limitation. Steps 1. Start the Admin Policy Tool on your ThinOS 9.0-based device or open the ThinOS 9.x Policy settings in Wyse Management Suite.
Table 21. Citrix Workspace app keyboard layout configuration for VDA users on ThinOS VDA user scenario Wyse Management Suite settings VDA settings Summary The client keyboard is synchronized to VDA, and the keyboard layout is not switched in the VDA desktop or application. Configure the Set the VDA required keyboard policy for Dynamic layout for local client synchronization. users and remote VDA users. Keyboard output follows the client Linux keyboard layout and not the Windows layout.
Table 22. Language keyboard layout settings (continued) ThinOS keyboard layout Windows layout Wyse Management Suite settings Citrix Recommended settings Workspace app Linux dynamic synchronization French (France) Keyboard layout partially matches with the Windows layout. Supported Enabled French (Microsoft) Keyboard layout fully matches with the Windows layout. Not supported; will be supported in future release. Enabled Belgian Keyboard layout does not match with the Windows layout.
Table 23. Citrix Workspace app Linux keyboard layout settings—Client and VDA (continued) Mode Client-side settings Server or VDA-side settings Additional information and Windows 10 operating system. The setting is disabled by default on Windows Server 2016 and Windows Server 2019. To enable Unicode Keyboard Layout Mapping for Windows VDA, add the following registry keys: ● HKEY_LOCAL_MACHINE\SOFTWA RE\Citrix\CtxKlMap\Enable KlMap value= DWORD 1 ● HKEY_LOCAL_MACHINE\SOFTWA RE\Citrix\CtxKlMap\Disabl eWind
Table 23. Citrix Workspace app Linux keyboard layout settings—Client and VDA (continued) Mode Client-side settings Server or VDA-side settings Additional information [WFClient] keyboardlayout=(User Profile) Table 24.
Table 24. ThinOS dynamic synchronization support (continued) Keyboard Synchronization French (Canadian Legacy) Supported French (Canadian) Not supported French (France) Supported French (France Microsoft) Not supported French (Switzerland) Supported German (Switzerland) Supported German Supported Greek Supported Hungarian Supported Icelandic Supported Italian (Switzerland) Not supported Italian Supported Japanese (OADG109A) Supported Japanese (KWD) Supported.
Enable keyboard layout mode Steps 1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. On the Advanced tab, expand Session Settings, and click Citrix Session Settings. 3. In the Basic Settings section, select one of the following options from the Keyboard Layout Mode drop-down list. ● Server Default—ThinOS allows VDA users to use the VDA-side default keyboard when logging in or reconnecting to VDA. This is the default setting in ThinOS.
Table 25.
4. In the Other Citrix Virtual Channel settings, enable one or more virtual channels as per your preference. The available options are: ● USB redirection ● Imprivata 5. Click Save & Publish. For the list of virtual channel combinations that are tested on ThinOS, see Citrix multiple virtual channels. Configure the Citrix session properties About this task This section describes how to configure the Citrix HDX connections on your thin client. Steps 1. On the taskbar, click Connection Manager.
Steps 1. Connect multiple displays to ThinOS device. 2. Go to System Setup > Display, disable Mirror Mode, and configure the display layout. 3. Launch an ICA desktop. By default, the ICA desktop is launched in the full-screen mode. Table 26.
Configure the Citrix UPD printer Use of Citrix Universal Print Driver (Citrix UPD) ensures that all printers that are connected to the thin client can also be used from a virtual desktop or application session without integrating a new printer driver in the data center. Citrix UPD is the base of Citrix Universal Printer. It is an autocreated printer object that uses the Citrix UPD and is not tied to any specific printer defined on the client.
NOTE: The specific printer driver identification is installed on the remote Citrix desktop and you must note the specific printer driver identification. 6. Select the check box to enable the printer device, and click OK. NOTE: In ThinOS 9.1, only printer driver type 3 is supported. 7. Start a Citrix virtual connection. 8. Open the Devices and Printers in the desktop or application. The printer is mapped to the session. Export Citrix Workspace App logs Steps 1. From the desktop menu, click System Tools. 2.
Figure 27. Package Advanced window The Package Advanced window is displayed. 4. Click Configure Log. The Citrix Log Preferences window is displayed.
Figure 28. Citrix Log Preferences window 5. Right-click the classes that you require, and select Verbose. 6. Select the check boxes to select specific log items. Click Set All Enabled to select all the check boxes. 7. Enter the file name and the output file pat in the Log Output Path field. The default path is var/log/ICAClient.log. Dell Technologies recommends using the default log output path. 8. Click Apply Changes and close the Citrix Log Preferences window. 9.
Figure 29. Packages tab 12. Select Citrix Workspace App, and click Advanced.
Figure 30. Package Advanced window The Package Advanced window is displayed. 13. Connect a USB drive that is formatted with the FAT32 file allocation. 14. Enter a log password of your choice in the Set zip file password field. 15. Click Export Log. The logs are now exported successfully to the USB drive. Next steps 1. Reopen the Citrix Log Preferences window by performing the following steps: a. From the desktop menu, click System Tools. b. Click the Packages tab. c.
Configure multifarm In ThinOS 9.1, multifarm works with only a Citrix Broker agent. You cannot use multifarm with other connection brokers. Steps 1. Log in to the Wyse Management Suite server. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > ThinOS 9.x. 4. Click the Advanced tab. 5. Expand Broker Settings, and click Global Broker Settings. 6. Enable MultiFarm. 7. Click Save & Publish. 8. Check in the thin client to WMS group, and restart the thin client. 9.
In the previous release of ThinOS 9.1, full screen/window mode could be set from both the client and the server side. From ThinOS 9.1.3112, you can set the full screen/window mode only from the client using the Wyse Management Suite policy Settings or the Admin Policy tool. The Horizon Broker fullscreen/window mode setting of Blast, PCoIP, and RDP is ignored.
VMware Real Time Audio-Video About this task Use the Real-Time Audio-Video feature to run Skype and other online conference applications on the remote desktop. Both audio and video devices that are connected to your thin client can be used for VoIP in a remote desktop. To know more about the VMware Real Time Audio-Video support, go to pubs.vmware.com. NOTE: There is no additional configuration for ThinOS. To validate the VMware Real Time Audio-Video, do the following: Steps 1.
To use the Serial Port Redirection feature, you must install the feature in the VMware Horizon session. This feature is installed in the VMware Horizon Agent during the Horizon Agent installation. After the Serial Port Redirection feature is enabled in the VDI session, do the following: 1. Launch a Horizon View desktop on ThinOS. 2. Open the VMware Serial Port Redirection menu from the Windows system tray. The available serial ports are listed and can be selected based on your preference.
2. In the system tray, click the PCoIP icon to view the active PCoIP sessions, or click the VMware icon to view the active Blast sessions. 3. Select a session from the menu. 4. Enable Relative Mouse. NOTE: To disable the relative mouse feature, press Ctrl+ Alt key combination in a Blast session or press Ctrl +Alt+Down key combination in a PCoIP session. Configure Workspace ONE Mode VMware Workspace ONE mode enables you to connect to remote desktops and applications through the Workspace ONE Web Portal.
Steps 1. Start the ThinOS client. 2. From the desktop menu, click System Setup > Remote Connections. The Remote Connections dialog box is displayed. 3. On the Broker Setup tab, select VMware Horizon from the Select Broker Type drop-down list. 4. In the Broker Server field, enter the Unified Access Gateway URL. 5. Click OK.
The Printer Setup dialog box is displayed. 6. In the Printer Setup dialog box, do the following: a. b. c. d. From the Select Port drop-down list, select LPT 1. Enter valid printer name and printer identification. Select the Enable the printer device check box. Click OK to save the configuration. 7. Click the Options tab, and do the following: a. Set LPT1: as default printer. b. Click OK to save the configuration. 8.
Table 27. Tablet Monitor settings (continued) User scenario ThinOS settings Recommended PCoIP session settings Map a specified display to the tablet. Click the PCoIP icon, and then click PCoIP session > Table Monitor > Monitor (x). a. In a PCoIP session, open the Wacom tablet properties window. b. Click the Mapping tab. c. From the Screen Area drop-down list, select your preferred display. 5. Click Tablet Orientation Left-Handed to set the orientation of the tablet for left-handed use.
USB Redirection in a VDI session Upgrading to the ThinOS 9.1.3112 eliminates the local USB driver dependency on the USB redirection feature. From ThinOS 9.1.3112 onwards, you can directly use the USB redirection feature in a VDI session without attaching the USB driver installed locally on your thin client. The local USB driver is automatically detached when using USB redirection in the VDI session. As a result, the USB redirection in the VDI session is fast and more reliable.
● ● ● ● Client ID Redirect URL Resource URL Feed URL c. Select the Enable Workspace (ARMv2) check box if you want to connect to a Workspace using the Azure Resource Manager (ARM)-based URL. Specify the following details: ● ● ● ● Client ID Redirect URL Resource URL Feed URL 3. In the Remote Connections dialog box, click the General Options tab, and specify the Azure cloud user credentials. 4. Click OK to save your changes. 5. Restart the thin client. 6. In the login window, click Enter. 7.
Figure 31. Windows Virtual Desktop drop-down 3. Select the Enable Windows Virtual Desktop check box. 4. Click OK and restart the thin client. 5. Enter the username of the on-premises Active Directory, and click Next on the Windows Virtual Desktop login window. 6. Enter the credentials of the on-premises Active Directory, and click OK on the ADFS window. 7. Launch the Windows Virtual Desktop session.
Configuring Microsoft Remote Desktop Services Microsoft Remote Desktop application allows you to access and manage the data and resources of a remote device using an internet connection. ThinOS supports RC4_HMAC_MD5 for RDP connections to compliment with AES128_HMAC_SHA1 or AES256_HMAC_SHA1. About this task This section describes how to configure the Microsoft Remote Desktop Services on your thin client. Steps 1. From the desktop menu, click System Setup, and then click Remote Connections.
2. In the Advanced tab, expand Broker Settings, and click Microsoft Remote Desktop Settings. 3. In the RDSH collections field, specify the collections that are configured on the RDS Broker agent. Only the applications and desktops within the specified collections are displayed. If the field is empty, all the applications and desktops are displayed. 4. Click Save & Publish. Add a Remote Desktop Protocol connection Steps 1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.
Figure 32.
NOTE: For the auto connect feature to function, the Save local connections option in Advanced > Session Settings > Global Session Settings must be enabled. 5. Click Save & Publish. Log in to RDP session using Remote Desktop Gateway Steps 1. Go to Add Connection > Add RDP connection > Logon from the VDI menu.
Figure 33.
2. Select the Use RD Gateway check box. 3. Specify the credentials for Remote Desktop Gateway or select the Use Same info check box. 4. Click OK to save the settings. Log in to RDP session using Remote Desktop Gateway from Wyse Management Suite or Admin Policy Tool Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. Click the Advanced tab. 3. Expand Session Settings, and click RDP and WVD Settings. 4.
● If you select the Enable customized login option in Admin Policy Tool or Wyse Management Suite, the Amazon Workspace customized login window is displayed. 4. In the Auto Connect List field, enter the name of the desktops that you want to launch automatically after logging in to the respective broker. More than one desktop can be listed. Each desktop name is separated by a semicolon, and is case-sensitive. 5. Click OK For information about deploying Amazon WorkSpaces, see the AWS documentation at docs.aws.
Figure 34. Teradici Cloud Access drop-down ● Broker Server—Enter the IP address or FQDN of the Broker agent server. ● Auto Connect List—Enter the name of desktops that you want to start automatically after logging in to the respective Broker agent. Use a semicolon to separate each desktop name. NOTE: Field values are case-sensitive. 3. Select Security Mode. ● Full—Fails to connect to servers with unverified TLS/SSL certificates.
Configuring PCoIP connections using Teradici Remote Workstation card ThinOS enables you to directly configure the PCoIP connection using either the TERA2240 Remote Workstation Card or TERA2220 Remote Workstation Card. This feature is supported only on PCoIP-enabled thin clients. This feature only works with the direct PCoIP connection. Prerequisites ● Ensure that you install or upgrade Teradici Host Software to 20.04.0.413 or later versions. ● Ensure that host cards are connected to a remote workstation.
NOTE: Use NetBIOS or FQDN values to define an SSL (HTTPS) connection when enabling the TLSCheckCN option. Enabling the TLSCheckCN option results in SSL connection failure when an IP address is defined. 4. Click Save & Publish. Bloomberg keyboard support ThinOS 9.1.2101 supports Bloomberg Keyboard STB 100. The keyboard has two connection methods. One method uses a single USB cable to the USB port of the system. The second method is to connect dual USB cables to a KVM USB switch.
Configure Bloomberg keyboard in VMware Blast sessions Steps 1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. In the Advanced tab, click Broker Settings, and expand VMware Broker Settings. ● Redirect the entire keyboard into the session—The keyboard feature keys, fingerprint reader, and the KVM Keyboard are redirected into the session.
9. Check in to any child group token, and reboot the thin client. 10. After the thin client restarts, you can select the child group from the login window.
7 Unified Communications optimization with ThinOS Unified Communications and Collaboration solution allows real-time video conferencing, instant messaging, and team collaboration that enables you to work together more effectively. ThinOS supports the following Unified Communications optimization in a VDI environment: ● ● ● ● ● ● Skype for Business Cisco Jabber Cisco Webex Teams Cisco Webex Meetings—Only Citrix VDI is supported. Microsoft Teams—Only Citrix VDI is supported.
Citrix Virtual Apps servers. The HDX RealTime connecter that runs on the Citrix server handles the authentication and the media processing is achieved on the thin client. NOTE: In every ThinOS release, the Citrix package version may be updated to newer versions. Table 31. Supported environment Component Supported platform/supported versions Endpoints (Thin clients) ● ● ● ● Citrix environment ● Citrix Virtual Apps and Desktops 7 1811 and later ● Citrix Virtual Apps and Desktops (formerly XenDesktop) 5.
Using the Skype for Business application The following are the salient features: ● ● ● ● ● ● ● Supports Native Skype For Business client menus and operations Supports more call features, such as call delegation, and response group Supports video codec H.
9. Establish the video and audio calls. 10. Answer the calls by either clicking the mouse or using the headset button. 11. Click the RealTime connector icon and verify the call statistics. For more information about verifying your installation and the collecting troubleshooting information, see the Citrix documentation at docs.citrix.com. Citrix RTME call statistics Table 32.
2. During the VMware Horizon Agent installation, select the VMware Horizon Virtualization Pack for Skype for Business option to install the VMware Horizon Virtualization Pack for SFB. For Horizon Agent installation information, see the Setting Up Virtual Desktops in Horizon 7 document at docs.vmware.com. The VMware Horizon Virtualization Pack for Skype for Business contains the following components: ● Horizon Media Proxy—This component is installed on the virtual desktop.
Steps 1. On the VMware Horizon desktop, open the Windows Registry Editor. 2. Rename the registry keys based on the following deployment scenarios: Table 33. Registry keys Deployment scenario Registry key View Desktops (64-bit) with Skype for Business (64-bit) Rename HKLM/Software/Microsoft/Office/Lync/ VdiMediaProvider to HKLM/Software/Microsoft/ Office/Lync/VdiMediaProviderDisabled.
Install the JVDI package on ThinOS About this task You must install the Cisco Jabber package to use Cisco Jabber Softphone for VDI. To install the Cisco Jabber package using Wyse Management Suite, see Upload and push ThinOS 9.1 application packages. Setting up the Cisco Jabber Softphone for VDI About this task This section describes how to install and use the Cisco Jabber Softphone for VDI on a Citrix or VMware desktop. Steps 1. Go to www.cisco.
● ● ● ● Use the Device Selector menu to switch between headsets. Use the Device Selector menu to switch between cameras. Set up secure phone capabilities. Answer the call on multiple phone devices (Shared Line feature). For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone for VDI at www.cisco.com. For information about Cisco Jabber-related issues, see the Release notes for Cisco Jabber Softphone for VDI document at www.cisco.com.
Cisco Webex Teams for VDI Cisco Webex Teams Virtual desktop application is the Unified Communications product from Cisco for messaging and team collaboration in a VDI environment. It supports calling and messaging functionality on the hosted virtual desktops. Cisco Webex Teams offloads media processing from the virtual desktop server to the thin client. All audio and video signals are routed directly between the endpoints without going through the hosted desktop.
b. Run the following command: msiexec /i WebexTeams.msi ALLUSERS=1 AUTOUPGRADEENABLED=0 ENABLEVDI=1 3. Install the following ThinOS packages on the ThinOS client: ● Citrix Workspace app package—Install this package if you want to use the Cisco Webex Teams application with Citrix Desktops. ● VMware Horizon package—Install this package if you want to use the Cisco Webex Teams application with VMware Horizon server published desktops.
Cisco Webex Teams optimization on VMware feature matrix Table 37. Cisco Webex Teams optimization on VMware feature matrix Scenarios ThinOS 9.1 Call—Audio call Limited Support—Audio and video calls are supported only by TCP connection. Call—Video call Limited Support—Audio and video calls are supported only by TCP connection. On Wyse 5070 Thin Client, the video screen stays on ThinOS desktop screen if you switch to desktop during a video call.
Verify the Cisco Webex Teams connection status This section describes how to verify if Cisco Webex Teams runs in Optimized mode status on your thin client. In Optimized mode, the Webex Teams application delivers an optimal performance. Prerequisites ● Ensure that you have installed the supported version of the Cisco Webex Teams application on the remote desktop. ● Ensure that you have installed the correct Cisco Webex Teams package on the ThinOS device. Steps 1.
● If you are a current user and using Webex Meeting Suite v40.6.7,v40.7.4, v40.8.2, or v40.9.0, add the following to the Windows Registry key on the hosted virtual desktop: ○ Key—Computer\HKEY_CURRENT_USER\Software\\Cisco Systems, Inc.\CiscoVDI ○ Values: ￭ Name—isVDIEnv ￭ Type—REG_EXPAND_SZ ￭ Data—true NOTE: Restart Webex Meetings after you edit the registry. ● If you are an administrator of the local machine and using Webex Meeting Suite 40.10.5 or 40.11.
Table 39. Cisco Webex Meetings optimization feature matrix (continued) Scenarios ThinOS 9.
Verify the Cisco Webex Meetings connection status This section describes how to verify if Cisco Webex Meeting runs in optimized mode status on your thin client. In Optimized mode, the Webex Meetings application delivers an optimal performance. Prerequisites ● Ensure that you have installed the supported version of the Cisco Webex Meetings virtual desktop application on the remote desktop. ● Ensure that you have installed the correct Cisco WebEx Meetings package on the ThinOS device.
Table 40. Supported environment (continued) Component Supported platforms/supported versions ● Wyse 3040 Thin Client Connection Broker agent for the hosted virtual desktops ● Citrix Virtual Desktops ● VMware Horizon published desktop Zoom VDI Client on the hosted virtual desktop Refer the Release Notes for the supported version. Zoom Media Plugin on the thin client Refer the Release Notes for the supported Zoom package.
Table 41. Zoom optimization feature matrix (continued) Scenario ThinOS 9.
Verify the Zoom connection status This section describes how to verify if Zoom runs in Optimized mode status on your thin client. In Optimized mode, the Zoom application delivers an optimal performance. Prerequisites ● Ensure that you have installed the correct Zoom VDI client on the remote desktop. ● Ensure that you have installed the correct Zoom package on the ThinOS device. Steps 1. Connect to a virtual desktop session on ThinOS. 2. Start the Zoom application. 3.
Table 42.
8 Configuring third-party authentication settings ThinOS supports the following third-party authentication types: ● Imprivata—ThinOS supports Imprivata on Citrix, VMware, and Microsoft VDI solutions in both Imprivata ProveID Embedded and ProveID Webapi modes.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Proximity card reader redirection Guided Question and Answer login Authenticate w/Password Authenticate w/Password + Password Change Authenticate w/Password + Password Change | New Password is Invalid Authenticate w/Proximity Card + Password Authenticate w/Proximity Card + Pin Authenticate w/Proximity Card + Pin | Pin not enrolled Authenticate w/Proximity Card Alone | Retrieve Password Retrieve User Identity Password Reset User Identity Password Update User Identity Password E
Steps 1. To configure the general configuration object, do the following: a. On the Imprivata server, click Computer policy, and then click General tab. b. Select the check box to enable users to shut down and restart the device from the lock screen. ● Shutdown Allow ○ Select the check box to enable the feature. If enabled, the shutdown and restart icons are displayed in the ThinOS login and locked windows. ○ Clear the check box to disable the feature.
The SSPR configuration object controls the Self-Service Password Reset behavior for a user. The enabled attribute specifies whether the user is allowed to reset their password as part of emergency access. The mandatory attribute specifies whether the user must reset their password as part of emergency access. 4. To configure the RFIDeas configuration object, select the appropriate options on the screen. The RFIDeas configuration object controls the behavior of the RFIDeas readers. 5.
● Imprivata v4.9 or later appliance version is needed that supports the WebAPI v5 and later versions. ● Fingerprint identification license is required. ● Fingerprint reader device is required. ET710 (PID 147e VID 2016) and ET700 (PID 147e VID 3001) are the supported devices. Supported user scenarios ● Signing in or unlocking the ThinOS devices using the Fingerprint authentication. ○ Configure the OneSign server on ThinOS, and then connect the Fingerprint reader device.
Table 43. Supported environment (continued) Component Supported environment ● PIN (as a secondary factor) ● Fingerprint biometrics Table 44.
Table 44. Imprivata ProveID Embedded feature matrix (continued) Feature Authentication/ Re-Authentication Modalities using Virtual Channel Description ThinOS PIE ThinOS PIW Question and Answer Supported Supported Proximity card Supported Supported Smart card Not applicable Not applicable Fingerprint biometrics Supported Supported Imprivata Hands Free Authentication Supported Not applicable The overall PIE configuration on ThinOS includes the following tasks: 1.
The Imprivata Settings window is displayed. 5. In the OneSign Server field, enter the list of host names or IP addresses with optional TCP port number, or URLs of Imprivata OneSign servers. 6. Click the Enable ProveID Embedded Mode slider switch to enable the ProveID Embedded mode on ThinOS. ● VDI silent mode is added from ThinOS 9.1.2101 onwards. You can click the VDI silent mode switch to enable or disable the option.
Configure Fast User Switching on ThinOS Fast User Switching (FUS) is a feature of the Imprivata ProveID Embedded (PIE) agent that enables multiple users to securely access the shared environment. You can deploy a virtual desktop with FUS to eliminate the need for generic user log-ins. Prerequisites ● Ensure that you have configured your virtual desktop. ● Ensure that you have configured the policies on the OneSign server.
4. Click Save & Publish. Identity Automation Identity Automation authentication is an enhanced sign-on solution which uses proximity card technology to quickly and securely access a remote session. You can tap the proximity card (same card that is used for building access or identification purposes) to log in and log out of your session. Using Identity Automation authentication, you do not have to enter the username and password each time you want access the session. From ThinOS 9.1.
● ● ● ● ● ● ● Authenticate with proximity card and PIN. Authenticate with password (for users who do not have a proximity card, or who do not want to use their proximity card). Supports seamless change password. Supports self-service password reset. Supports self-service PIN reset. Lock or Unlock the terminal by tapping a proximity card. Supports convenient tap-over functionality.
Steps 1. Tap the proximity card on the reader that is connected to the ThinOS client. The thin client is locked, and the remote session is secured. 2. When you return within the configured timeout period, tap the proximity card again on the reader. After successful authentication, you are automatically logged in to the remote session. If you do not return within the configurable timeout period, the remote session is disconnected from the thin client but left running on the server.
9 Configuring the thin client local settings You can configure the local settings on the device using the System Preferences, Display, Peripherals, and Printer Setup dialog boxes. Depending on user privilege level, some dialog boxes and options may not be available for use. Configuring the system preferences Use the System Preference dialog box to select the system preferences such as screen saver, time/date, and custom information settings.
a. From the Screen Saver drop-down list, select a screensaver for your device. The default value is set to Turn Off Screen. b. In the Timer box, select the idle time after which you want the screensaver to be activated on the thin client. When the thin client is left idle for the specified idle time, the screensaver is initiated. The default value is set to 10 minutes. c. From the Locale drop-down list, select a language to be activated for the user login-experience. The default language is set to English.
NOTE: You can enable or disable the privilege of end users to change the date or time. Go to the Admin Policy Tool or Wyse Management Suite policy settings Advanced > Privacy & Security Account privileges, and enable or disable the Allow to change Time/Date from system bar option. Set the custom information About this task This section describes how to set the custom information on your thin client. Steps 1. From the desktop menu, click System Setup > System Preferences.
Figure 39. Power And Sleep 3. To set the power and sleep options when the thin client is on battery, change the following options in When on battery: a. From the Power And Sleep drop-down list, select Power off or Sleep. b. From the Timer drop-down list, select the duration for the thin client to be idle to enter sleep mode or power off. c.
4. To set the power and sleep options when the thin client is plugged in, change the following options in Power And Sleep > When plugged in: a. From the Power And Sleep drop-down list, select Power off or Sleep. b. From the Timer drop-down list, select the duration for the thin client to be idle to enter sleep mode or power off. c.
If you clear the Mirror check box, the Span mode is enabled. Blocks that are displayed on the screen represent the number of displays connected to the thin client. Each block represents a single display screen. Figure 41. Dual display setup Every display contains a unique display order number and display configuration. You can move the blocks horizontally or vertically and construct the multidisplay layout in mixed directions.
Using the On-Screen Display (OSD) This section is applicable to Wyse 5470 All-in-One thin client. Use the On-Screen Display (OSD) buttons on the right of the device to adjust the luminance of the backlight. Minimum is 1 and maximum is 100. ● Press and hold the first button from the top to increase brightness. ● Press and hold the second button from the top to decrease brightness. ● Press the third button from the top to turn off or turn on the screen.
However, it can work after you configure the Bind Touch and Monitor settings either using Admin Policy Tool or Wyse Management Suite. Configuring the external touch screen settings for VDI sessions When you connect a touch monitor to the ThinOS client using a USB port, you must configure the settings in the Global Connection Settings window. ● Citrix session—To use a touch monitor in a Citrix session, do the following: 1. On the ThinOS client, from the desktop menu, click Connect Manager. 2.
3. Click OK to save your settings. Function key combinations The Wyse 5470 Thin Client supports the following Function (Fn) key combinations: Table 45.
Use shortcut keys for keyboard layout switching Prerequisites Select a few keyboard layouts from the Wyse Management Suite policy settings or the Admin Policy Tool. For more information, see Switch the keyboard layout. Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. Click the Advanced tab. 3. Expand Personalization, and click Shortcut Keys. 4.
e. Click the Enable Timeout toggle switch if you to disable the touchpad while typing using the integrated keyboard. 3. Click OK to save your settings. Touchpad gestures This section is applicable to the Wyse 5470 Thin Client. The touchpad on the Wyse 5470 Thin Client contains two buttons for the right and left mouse-clicks. The following table lists the supported touchpad gestures on the Wyse 5470 Thin Client: Table 46.
c. Use the Recorder tab to collect information about the speaker and microphone being used. You can examine the performance of the speaker and microphone being used. 3. Click OK to save your changes. Display audio is set as the default audio playback device when you hot-plug a monitor that supports DisplayPort audio. Set multiple playback or recording devices Steps 1. Open the Admin Policy Tool on your thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. Click the Advanced tab.
b. From the Baud Rate drop-down list, select the Baud Rate. The Baud rate specifies the number of signal changes that occur per second. The default value is 9600. c. Click any of the Parity options to set the parity property for the serial port connection. d. Click any of the Stop options to set the stop bits for the serial port connection. The default value is 1. e. Click any of the Size options to set the character size for the serial port connection. The default value is 8. f.
For information about supported cameras, see the Dell Wyse ThinOS 9.1 Operating System Release Notes at www.dell.com/ support. Configure the Bluetooth settings About this task This section describes how to configure the Bluetooth settings on your thin client. Steps 1. From the desktop menu, click System Setup > Peripherals. The Peripherals dialog box is displayed. 2. Click the Bluetooth tab.
○ The Bluetooth HIDs are configured as Page Scan mode. When you start the ThinOS client, the Bluetooth HIDs can connect to ThinOS automatically without scanning or pairing operations. The Bluetooth HIDs automatically reconnect after you restart the ThinOS client. ● Reconnect function—The Reconnect function is designed for HIDs and headsets.
Configure the EPOS headset settings ThinOS enables you to configure and manage EPOS headsets that are connected to the thin client. Use Wyse Management Suite or Admin Policy Tool on ThinOS to configure the headset settings. Steps 1. Create a text file with the EPOS Connect configuration details. NOTE: Ensure that you specify a valid tenant ID and a tenant URL. Log file configuration is optional.
Configure the HID Fingerprint reader settings ThinOS supports using HID Global Identification Software with HID Fingerprint reader in a Citrix ICA session. Prerequisites Ensure that you have installed HID Fingerprint Reader.pkg on your client. Steps 1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. On the Advanced tab, expand Session Settings, and click Global Session Settings. 3.
Configure the ports settings About this task This section describes how to configure the port settings on your thin client: Steps 1. From the desktop menu, click System Setup > Printer. The Printer Setup dialog box is displayed. 2. Click the Ports tab, and do the following: Figure 42. Ports a. Select Port—Select a port from the drop-down list. Selecting LPT1 or LPT2 sets the connection to a direct-connected USB printer. If you are using the Wyse 5070 Extended Thin Client, select LPT2 for the USB printer.
Figure 43. LPD NOTE: Be sure to check with your vendor that the printer can accept Line Printer Request print requests. a. Select LPD—Select the LPD port from the drop-down list. b. Printer Name —Enter the name of the printer. If you do not specify a printer name, the LPD queue name is used automatically. c. Printer Identification—(Required) Enter the type or model of the printer in the exact text of the Windows printer driver name—including capitalizations and spaces.
Figure 44. SMB a. Select SMB—Select the SMB port from the drop-down list. b. Printer Name—Enter the name of the printer. If you do not specify a printer name, the SMB shared printer name is used automatically. c. Printer Identification—(Required) Enter the type or model of the printer in the exact text of the Windows printer driver name—including capitalizations and spaces. Printer mapping in a Citrix session on ThinOS uses Citrix UPD (Universal Printer Driver).
Figure 45. Options 3. Click OK to save your settings. Using the Help When you click the Help tab, the following message is displayed in the text box. Printer Identification is supplied by printer device. Change it to a Window’s printer driver name or setup a driver mapping file. Reset to factory defaults A high-privileged or stand-alone user can reset the thin client to factory default settings from the Shutdown dialog box. Shutdown reset is disabled for custom-privileged and nonprivileged users.
the thin client and continuously tap the R key during the restart process until you hear a beep sound. To disable the R-key feature, go to Advanced > Personalization > Shortcut Keys from the Wyse Management Suite policy settings or the Admin Policy Tool, and disable the Enable R key to Enable Recovery Mode option.
10 Using the system tools Use the System Tools option to view all the connected devices, installed packages, and imported certificates into the ThinOS client. About this task This section describes how to access the system tools on your thin client. Steps 1. From the desktop menu, click System Tools. The System Tools dialog box is displayed. 2. Click the Devices tab to view all the locally attached devices, including USB, on applicable platforms.
Figure 47. Certificates ● Use the Enable/Disable FIPS slide switch to enable or disable the Federal Information Processing Standard (FIPS) Publication 140-2 authentication compliance. ● From the Import From drop-down list, select USB Storage, and click Import. Browse and select the appropriate certificate that is stored in the USB drive. ● Select a certificate from the list, and click View Certificate to details such as version, validity, and serial number.
4. Click the Packages tab to view the list of ThinOS packages installed on the thin client. ● To delete a single package, select the package and click Delete. ● To delete all the packages, click Delete all. To verify Third party binary versions on your ThinOS client, see How to verify third-party binary versions on your ThinOS client? NOTE: In every ThinOS release, the packages may be updated to the latest version. 5. Click OK to save your settings.
Figure 49. Request Certificate 2. Enter the appropriate values in the Request Certificate dialog box, and then click the Request Certificate button. The certificate request is sent to the server, and the client receives the response from server and installs both CA certificate and client certificate. 3. Click Ok to save your changes. The CA Certificate Hash type supports MD5, SHA1, and SHA256. The request server URL can be an HTTP or HTTPS link. You can add the protocol prefix before the URL.
Request the certificate automatically using Wyse Management Suite Steps 1. Log in to Wyse Management Suite. 2. Go to Groups & Configs and select your preferred group. 3. Expand Edit Policies and click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 4. In the Advanced tab, click Privacy & Settings. 5. Click SCEP. 6. Click the Enable Auto Enrollment slider switch to enable automatic certificate enrollment using the SCEP server. 7.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● AffirmTrust_Premium.crt VeriSign_Universal_Root_Certification_Authority.crt AffirmTrust_Premium_ECC.crt VeriSign_Class_3_Public_Primary_Certification_Authority_-_G5.crt DigiCert_Global_Root_G2.crt OISTE_WISeKey_Global_Root_GB_CA.crt Trustis_FPS_Root_CA.crt DigiCert_Global_Root_CA.crt D-TRUST_Root_Class_3_CA_2_EV_2009.crt Chambers_of_Commerce_Root_-_2008.crt USERTrust_RSA_Certification_Authority.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Entrust_Root_Certification_Authority.crt QuoVadis_Root_CA_2_G3.crt Atos_TrustedRoot_2011.crt Staat_der_Nederlanden_Root_CA_-_G3.crt Security_Communication_RootCA2.crt DigiCert_Global_Root_G3.crt OISTE_WISeKey_Global_Root_GA_CA.crt DigiCert_Assured_ID_Root_CA.crt GlobalSign_Root_CA.crt Secure_Global_CA.crt ACCVRAIZ1.crt Certum_Trusted_Network_CA_2.crt TWCA_Root_Certification_Authority.
● TLS1.3_AES256_GCM_SHA384 ● TLS1.
11 Using Wyse Management Suite Functional areas of Wyse Management Suite console The Wyse Management Suite console is organized into the following functional areas: About this task ● The Dashboard page provides information about the current status on each functional area of the system. ● The Groups & Configs page employs a hierarchical group policy management for device configuration. Optionally, subgroups of the global group policy can be created to categorize devices according to corporate standards.
4. Select the This is a ThinOS Select group parent option to create a parent select group for ThinOS devices. This step is optional. For more information, see Create a ThinOS Select group. 5. In the Registration tab, select the Enabled check box under Group Token. 6. Enter the group token. 7. In the Administration tab, you can select the name of group administrators who are tasked with managing this group.
Edit a default device policy group Steps 1. Go to the Groups & Configs page and select the Default Device Policy Group. 2. In the Editing Default Device Policy Group dialog box, edit the required group information. 3. Click Save. Create a user policy group You can create groups for the global user group policies and categorize users and devices based on their user groups. Steps 1. On the Groups & Configs page, click the Default User Policy Group option. 2. Click . 3.
Figure 50. Add a new group NOTE: If the AD group is inside an OU group in the domain, then you must select the OU group as the AD Attribute. 4. Select the name of the group administrators who are tasked with managing this group. 5. From the Available Group Admins box, select the particular group and click the right arrow to move it to the Assigned Group Admins box. To move one group from the Assigned Group Admins to Available Group Admins, do the reverse. 6. Click Save.
7. Select the Device Group Mapping option to import user groups with device mapping to control the configurations that are applied to all device groups by default. AD User groups which are imported into Wyse Management Suite can be mapped to the respective device group. By mapping the devices, they do not receive unwanted user group policies. NOTE: By default, user groups are not mapped to a device group. If you select the Default device group policy, all sub-device groups are selected.
Create and import bulk device exception file From Wyse Management Suite 3.1, you can deploy device exception configurations to multiple ThinOS 9.x devices. Steps 1. Create a bulk device exception file. To create a file, do any of the following: ● Create a group policy for a test group and then export that policy to a file. If the configuration contains passwords, they are replaced with * in the exported file. For example: { } "WMSVersion": "4.6.
}, "": { "value": } }, configurations: [] } } "configurations": { : { "": { "value": }, "": { "value": } } } } For example, { "devices": { "9EPDL900051": { "parameters": { "TerminalName": { "value" : "Cubical 5 - Floor 3" }, "TerminalNameCapital": { "value": "no" } }, configurations: ["westWingExceptions"] }, "5LGDO600108": { "parameters": { "TerminalName": { "value" : "Cubical 15 - Floor 2" }, "Term
} } } }, "TimeServer": { "value": "10.10.10.10" }, "TerminalNameCapital": { "value": "yes" }, "AdminMode": { "value": "yes" }, "AdminModeUsername": { "value": "admin" }, "AdminModePassword": { "value": "password" } 2. Compress and encrypt the file. NOTE: You can use 7-zip software to compress and encrypt the file. NOTE: File size should not be more than 1 MB. 3. Go to Groups & Configs and click Import Policies. The Import Policies Wizard screen is displayed. 4. Select Bulk Device Exceptions. 5.
Steps 1. Go to the Groups & Configs page, and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. Figure 51. Configuration Control | ThinOS 3. Click the Advanced or Standard option. 4. Select the options that you want to configure. 5. In the respective fields, click the option that you want to configure. You can use the Global search option to find the relevant settings or parameters that are available in the Policy Settings.
To view the Device Details page of a particular device, click the device entry that is listed on the page. All the configuration parameters of the device and the group level at which each parameter is applied are displayed on the Device Details page. You can set the configuration parameter that is specific to the device. NOTE: Parameters that are configured in this section override any parameters that were configured at the groups and/or at the global level.
2. Apply the filters to find the preferred device. The preferred device list is displayed. 3. Click any of the displayed devices. The Device Details page is displayed. 4. Go to System Info > Peripherals. You can view the display setup details. Figure 52. Display parameters View the BIOS details From Wyse Management Suite 3.1, you can view the BIOS parameter value on the Device Details page. Steps 1. Go to the Devices page. 2. Apply the filters to find the preferred device.
○ ○ ○ ○ Running/In Progress Completed Canceled Failed ● Detail Status—From the drop-down menu, select the status in detail. The available options are: ○ 1 or more failed ○ 1 or more pending ○ 1 or more In progress ○ 1 or more canceled ○ 1 or more completed ● More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed. Schedule a device command job Steps 1. On the Jobs page, click Schedule device command job.
Editing a registration rule About this task Configure the rules for unmanaged devices by using the Registration option. To edit a registration rule, do the following: Steps 1. Go to the Rules page. 2. Click Registration and select the unmanaged devices option. 3. Click Edit Rule. The Edit Rule window is displayed. You can view the following details: ● Rule ● Description ● Device Target ● Group 4.
2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule and click the Edit option. 4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. Click Save. Disable or delete a rule Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select a rule and click the Disable Rule option. The selected rule is disabled. 4.
5. Enter the Description. 6. From the Groups drop-down list, select a group. 7. From the drop-down list, select a target device to apply Notification Target and the time duration to apply Notification Frequency. 8. Click Save. Managing Events The Events page enables you to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes.
○ ○ ○ ○ ○ ○ Add Admin Edit Admin Activate Admin (s) Deactivate Admin (s) Delete Admin (s) Unlock Admin (s) ● Unassigned Admins—Users imported from the AD server are displayed on the Unassigned admins page. You can later assign a role to these users from the portal. For better and faster management of users, select the users of your choice based on the available filter options.
Create a WMS custom role in Wyse Management Suite Using Wyse Management Suite 3.1 or later versions, a global administrator can create a new administrator role and provide granular permissions for different functionalities of Wyse Management Suite. You can create multiple users using the Custom Global Administrator role. Steps 1. Go to the Users tab. 2. Click Administrator(s). 3. Click Add Admin. The New Admin User window is displayed. 4. Enter the email ID and username in the respective fields. 5.
Add a user Steps 1. Click the Users tab. 2. Click End Users. 3. Click Add User. The Add User window is displayed. 4. Enter the username, domain, first name, last name, email address, title, and phone number. 5. Click Save. Bulk import end users Steps 1. Click Users. The Users page is displayed. 2. Select the End Users option. 3. Click Bulk Import. The Bulk Import window is displayed. 4. Click Browse, and select the .csv file. 5. Click Import.
3. Click the Add AD Server Information link. 4. Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5. Click Save. 6. Click Import. 7. Enter the username and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options.
Configuring Active Directory Federation Services feature on public cloud You can configure Active Directory Federation Services (ADFS) on a public cloud. Steps 1. On the Portal Admin page, under Console Settings, click Active Directory (AD). 2. Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite .xml files, hover over the information (i) icon. NOTE: To download the Wyse Management Suite .
Table 52.
Table 52.
Table 52. Wyse Management suite Active Directory group feature matrix (continued) Feature Sub-Feature AD User Group User Exception Select Group BIOS Dell Wyse 5070 Not applicable Not applicable Not applicable BIOS Dell Wyse 5470 Not applicable Not applicable Not applicable BIOS Dell Wyse 5470 AIO Not applicable Not applicable Not applicable Import unassigned users or user groups to public cloud through active directory Steps 1.
12. Select the Certificate Validation check box to enable the CA validation for public cloud. NOTE: When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in the client, the Wyse Management Suite server provides one generic audit event message Failed to Validate Certificate Authority under Events page.
12 Troubleshooting your thin client About this task You can use the troubleshooting options on the ThinOS desktop to troubleshoot your device. Steps 1. From the desktop menu, click Troubleshooting. The Troubleshooting dialog box is displayed. 2. Click the General tab, and use the following guidelines: ● Click the Extract CMOS option to extract the CMOS settings and certain BIOS settings to the USB drive or file server based on your target device selection.
e. Extract the tgz file. The log files are available at ./compat/linux/var/usbdump/. ● Capture User Coredump—Use this option to capture coredump files. a. Connect a USB drive to the thin client. b. To start logging the unexpected error messages, enable the Capture User Coredump option, and click OK. c. To stop logging the unexpected error messages, disable the Capture User Coredump option, and click OK. d. Open the Troubleshooting window, and click Export Logs on the General tab.
Capture an HTTP log using ThinOS About this task To capture an HTTP log, do the following: Steps 1. From the desktop menu, click System Setup > Admin Policy Tool. The Configuration Control || ThinOS window is displayed. 2. In the Troubleshooting Settings window, click the Enable HTTP Log option. The HTTP log feature is enabled on the thin client. 3. Log in to the Citrix session. If the authentication fails, do the following: a. Open the Troubleshooting window from the left menu on the ThinOS desktop. b.
2. Export relevant logs using one of the following methods: ● Use the Export logs option on the General tab in the Troubleshooting window on the ThinOS client. ● Use the Wyse Management Suite console. 3. Analyze the detailed error log report. Unified Communications software call failure If the Unified Communications software call fails, but the ThinOS client is still working, then a coredump is generated. You must export logs to analyze the root cause for failure.
System log and trace information Log/trace size and configuration Table 53. Log/trace size and configuration Type Cleanup after maximum size Comments System log 10 MB Network/wireless trace 200 MB No encryption. It is required that admin users do not open this access to all other users. Only enable for target users. USB packet 200 MB HTTP log 10 MB System configuration NA During export, ask admin to encrypt with password How to enable and collect logs? Table 54.
Wyse Management Suite admin-How to verify whether correct images or PKG files are uploaded? ● Check the Wyse Management Suite uploading progress indicator and completion message. ● Verify whether the uploaded files are showing up in the Wyse Management Suite image or PKG dropdown. How to verify a download or installation are in progress? ● There is no progress bar or success message from Wyse Management Suite.
● Administrator must manage the enablement of the export options on the thin client. It is recommended to not enable export options to all users. How to debug with new support beyond ThinOS 8? Reproduce the problem with any other ThinOS 9 unit and capture logs/trace from ThinOS 9 for support analysis. How to debug with same support in ThinOS 8? Capture the ThinOS 9 related logs/trace and also capture the related logs/trace in ThinOS 8 following same steps where it works.
13 Frequently Asked Questions ThinOS-related questions This section contains frequently asked questions related to Wyse ThinOS. How do I upgrade from ThinOS 8.6 to 9.1? You must use the Wyse Management Suite version 3.1 to upgrade from ThinOS 8.6 to 9.1. For the firmware upgrade procedure, see Firmware upgrade and package deployment or the Dell Wyse ThinOS 9.1 Migration Guide.
Does ThinOS 9.1 support ThinOS configurations using INI files? ThinOS 9.1 does not support INI files. You need to use Wyse Management Suite 3.1 or the local Admin Policy Tool to configure the advanced ThinOS settings. iPhone cannot be redirected to the Citrix Desktop session Steps 1. Open Global Connection Settings. 2. Uncheck Exclude disk devices and Exclude audio devices.
How do I check if HTML5 Video Redirection is working? Prerequisites Ensure that you have enabled the HTML5 video redirection policy on the server side. Steps 1. Launch a Citrix session on your thin client. 2. Open a web browser and play an HTML video. 3. Move the browser on the screen or scroll the browser. 4. Notice a delay or jump in the video window. This noticeable lag in the video window indicates that the video is being redirected.
Is tls.txt file included in network traces on ThinOS? The tls.txt file is not included in network traces for ThinOS. Will ThinOS 9.1 device reboot automatically when the system crashes? ThinOS 9.1-based device automatically reboots when the system crashes. System backs up the data every one hour. If any key applications, such as ThinOS window crashes, the system still runs and is recovered without a reboot.
c. Enable or disable Fast File Upload and Download (HTTP) option. ● When HTTP is enabled, the file upload and download occurs over HTTP. ● When HTTP is not enabled, the file upload and download occurs over HTTPS. d. Select the Certificate Validation check box to enable the CA validation for a public cloud. NOTE: ● When CA Validation from the Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations, such as, Apps and Data, Image Pull/Push is successful.
