Dell Wyse ThinOS Version 9.1 Operating System Release Notes August 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 6 Version matrix.......................................................................................................................................................................6 Downgrading the ThinOS firmware.................................................................................................................................
Tested BIOS details.................................................................................................................................................... 49 Citrix Workspace app feature matrix......................................................................................................................49 VMware Horizon feature matrix.............................................................................................................................. 54 New and enhanced features.
Imprivata...................................................................................................................................................................... 129 Identity automation.................................................................................................................................................... 131 Changes from ThinOS 8.6.........................................................................................................................................
1 Overview Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on current, actively shipping hardware platforms, and those hardware platforms that are within their first year after their official End of Life date.
2 ThinOS 9.1.3112 Release summary Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.1.3112 Release date July 2021 Firmware upgrade The following firmware upgrade scenarios are supported: ● ThinOS 8.6_807 > ThinOS 9.1.3112 ● ThinOS 9.0.
● There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly. ● When you upgrade from previous version of ThinOS 9.x to 9.1.3112, the thin client downloads all the application packages that are applicable to 9.1.3112. After you upgrade to 9.1.3112, all the application packages are removed and you must reinstall the application packages. Dell Technologies recommends you to upgrade from previous version of ThinOS 9.x to 9.1.
Upgrade to ThinOS 9.1.3112 from ThinOS 9.0.4024 using Wyse Management Suite If you are running the previous ThinOS 9.0 version, ensure that you have upgraded your ThinOS 9.0 devices to ThinOS 9.0.4024 with the latest BIOS version. Prerequisites The thin client must be registered to Wyse Management Suite. ● Create a group in Wyse Management Suite with a group token. ● Ensure you have downloaded the ThinOS 9.1.3112 (DTOS_9.0Full_9.1.3112.pkg) firmware to upgrade. Steps 1.
Compatibility ThinOS build details ● DTOS_9.0Full_9.1.3112.pkg ● DTOS_9.1Full_9.1.3112.pkg ThinOS application package details ● ● ● ● ● ● ● ● ● ● ● ● ● ● Cisco_Jabber_14.0.1.305914_3.pkg Cisco_WebEx_Meetings_VDI_41.6.1.10_1.pkg Cisco_WebEx_VDI_41.6.0.19119_3.pkg (formerly called Cisco WebEx Teams) Citrix_Workspace_App_21.4.0.11_1.pkg EPOS_Connect_5.0.4.6205_19.pkg HID_Fingerprint_Reader_210217_8.pkg Jabra_7.2.0_10.pkg Microsoft_WVD_1.2_1157.pkg Teradici_PCoIP_21.03.1_9.pkg VMware_Horizon_2103.8.2.0.
Citrix Workspace app feature matrix Table 4. Citrix Workspace app feature matrix Feature Citrix Workspace Endpoint Management UI HDX Host Core ThinOS 9.1.3112 ThinOS limitations Citrix Virtual Apps Supported There are no limitations in this release. Citrix Virtual Desktops Supported There are no limitations in this release. Citrix Content Collaboration (Citrix Files) N/A There are no limitations in this release. Citrix Access Control Service N/A There are no limitations in this release.
Table 4. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 ThinOS limitations recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection. File open in Citrix Workspace app HDX IO/Devices/Printing HDX Integration HDX Multi-media 12 ThinOS 9.1.3112 N/A Not supported. No local file explorer on ThinOS. Browser content redirection Limited support Only supports WebKitGTK+, does not support CEF. BCR with CEF.
Table 4. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 ThinOS limitations GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. HDX Graphics Video playback Supported Not available Flash redirection N/A Citrix Linux binary supports only x86 client. Microsoft Teams Optimization Supported For limitations related to Microsoft Teams, see the Limitations section.
Table 4. Citrix Workspace app feature matrix (continued) Feature Authentication 14 ThinOS 9.1.3112 ThinOS 9.1.3112 ThinOS limitations Location Based Services (Location available via APIdescription N/A There are no limitations in this release. Federated Authentication (SAML/Azure AD) Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. RSA Soft Token Supported There are no limitations in this release.
Table 4. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements ThinOS 9.1.3112 ThinOS limitations Citrix cloud + Azure Active Directory Not supported There are no limitations in this release. Citrix cloud + Active Directory + Token Not supported There are no limitations in this release. Citrix cloud + Citrix Gateway Not supported There are no limitations in this release. Citrix cloud + Okta Not supported There are no limitations in this release.
Table 4. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 ThinOS limitations Dynamic Keyboard Layout Synchronization with Linux VDA Not supported There are no limitations in this release. Client IME Enhancements with Linux VDA N/A There are no limitations in this release. Language Bar support for Linux VDA Applications Not supported There are no limitations in this release.
Table 4. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 ThinOS limitations PNA button menu Supported There are no limitations in this release. Sign on window function Supported There are no limitations in this release. Workspace mode Supported There are no limitations in this release. Admin policy tool Supported There are no limitations in this release. VMware Horizon feature matrix Table 5.
Table 5. VMware Horizon feature matrix (continued) Feature Smart card Desktop Operations Session Management (Blast Extreme & PCoIP) Client Customization 18 ThinOS 9.1.3112 ThinOS 9.1.
Table 5. VMware Horizon feature matrix (continued) Feature Protocols supported Features/Extensions Monitors/ Displays Input Device (Keyboard/Mouse) ThinOS 9.1.3112 Parameter pass-through to RDSH apps Not supported Non interactive mode Not supported GPO-based customization Not supported Blast Extreme Supported with VDI, RDS Hosted Desktops and Apps H.264 - HW decode Supported with VDI, RDS Hosted Desktops and Apps H.
Table 5. VMware Horizon feature matrix (continued) Feature Clipboard Services Connection Management Optimized Device Redirection ThinOS 9.1.
Table 5. VMware Horizon feature matrix (continued) Feature Unified Communications Multimedia Support Graphics Mobile Support Printing Security ThinOS 9.1.
Table 5. VMware Horizon feature matrix (continued) Feature Session Collaboration Update Other ThinOS 9.1.3112 Opswat agent Not supported Opswat on-demand agent Not supported TLS 1.1/1.
ThinOS enhancements The following updates are added to the ThinOS local settings: ● DisplayPort audio is set as the default audio when you hot plug a monitor that supports DisplayPort audio. ● Usage of special characters is restricted in Terminal Name. All types of characters are allowed except " ", "+", "=", "/", "\", ":" ● Supports keyboard layout switching using hotkeys, layout list, and tray icon from the ThinOS desktop.
● ● ● ● ● ● ● ● ● ● ● For more information about how to use HID Fingerprint Reader, see the Dell Wyse ThinOS 9.1 Administrator's Guide at www.dell.com/support. PXE boot support—Added PXE boot support option in Admin Policy Tool and Wyse Management Suite policy settings under BIOS option for each platform . Allow to change date/time from system bar—Added the option Allow to change date/time from system bar in Admin Policy Tool and Wyse Management Suite policy settings.
Wyse Management Suite. The Citrix Unified Communication Virtual Settings and Other Virtual Channel Settings in Admin Policy Tool and Wyse Management Suite server are only applicable for ThinOS 9.1.2101, or earlier versions. In an event where you do not want to use Unified Communication optimization functions, you must uninstall the related Unified Communication packages. However, Unified Communication feature performance without optimization enabled is not satisfactory and consumes more server resources.
● Multimedia Redirection for Blast Protocol—The Horizon Blast Session supports the Multimedia Redirection option. The multimedia stream is decoded on the client system. The client system plays the media content so that the load on the server side is reduced. The Multimedia Redirection option is not enabled by default. For more information about how to enable the Multimedia Redirection option, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support.
● WAV file plays no sound in Horizon Linux client. ● When WMA file is stopped and played again, there is no sound output in Multimedia Redirection. This issue has been noticed in MP3 files also. ● Audio and video do not synchronize when certain videos are played on Wyse 5470 Mobile Thin Client using Multimedia Redirection. ● The display resolution 3840x2160 has video and audio synchronization issue. The maximum display resolution for Multimedia Redirection is 2560x1440 (single monitor only).
○ Microsoft Teams limitations and their workarounds: ￭ Sometimes shared screen and incoming video displays a black screen during Microsoft Teams call or meeting—Turn off or turn on the camera. If the issue is not resolved, end the meeting or call and rejoin. ￭ Client audio does not work after changing the audio device in Microsoft Teams during a call or a meeting. Switch audio device in Microsoft Teams does not work. This issue occurs as JVDI package is installed—Uninstall the JVDI package.
○ Cisco WebEx VDI—Webex VDI annotate does not work from the host who is sharing the screen. ○ Zoom—Zoom annotation stops working during screen sharing in a VDI session. ● Enable Volume Control for Client Volume—The Enable Volume Control for Client Volume option added in Admin Policy Tool/WMS > Personalization > Shortcut Keys can be used to control the ThinOS local volume from the remote session. This option is added to resolve the Citrix limitation.
Table 9. Test environment—Microsoft RDP Microsoft RDP Windows 7 Windows 10 Windows Server 2008 R2 Windows Server 2012 R2 Windows Server 2016 Windows APPs Server 2019 Remote Desktop Services 2016 Tested Tested Not tested Not tested Tested Not tested Tested Remote Desktop Services 2019 Not tested Tested Not tested Not tested Not tested Tested Tested Table 10.
Table 15. Tested environment—Zoom Citrix VDI Operating system Zoom package Zoom software Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Windows 10 5.5.6.20501 5.5.6(20501) Citrix Virtual Apps and Desktops 7 2103 Windows server 2016 Windows server 2019 Table 16. Tested environment—Zoom VMware VDI Operating system Zoom package Zoom software VMware Horizon 7.12 Windows 10 5.5.6.20501 5.5.6(20501) VMware Horizon 2103 Windows server 2016 5.5.6.20501 5.5.
Table 20. Supported peripherals (continued) Product Category Peripherals Dell Wired 2.1 Speaker System - AE415 Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185 - 935-15-503-185 Jabra Evolve 65 MS Stereo - Headset Jabra Engage 65 Stereo Headset Jabra GN2000 Jabra Pro 9450 Jabra Speak 510 MS Bluetooth Jabra BIZ 2400 Duo USB MS Jabra Evolve 75 Jabra UC SUPREME MS Bluetooth (link 360) Jabra EVOLVE UC VOICE 750 Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.
Table 20.
Table 20.
Table 20.
Table 20. Supported peripherals (continued) Product Category Peripherals Docking station Dell Dock - WD19-C Dell Thunderbolt Dock - WD19TB—Thunderbolt Display is not supported Storage Dell Portable SSD, USB-C 250 GB Dell External Tray Load ODD (Agate)—DVD Writer SanDisk Cruzer 8 GB SanDisk Cruzer 16 GB SanDisk USB 3.
Table 20.
Table 21. Supported smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ActivIdentity v2 card ActiveClient 7.2 ActivClient Cryptographic Service Provider Gemalto TOPDLGX4 ActivIdentity v2 card ActiveClient 7.2 ActivClient Cryptographic Service Provider G&D SCE 3.2 ActivIdentity v2 card ActiveClient 7.2 ActivClient Cryptographic Service Provider Oberthur IDOne 5.5 ActivIdentity v2 card ActiveClient 7.
Table 21. Supported smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type cv cryptovision gmbh (c) v1.0ns cv_act_scinterface_6.1.6 cv act sc/interface CSP Giesecke & Devrient StarCos 3.2 N/A (Buypass BeIDu) Net iD 6.8.1.31, 2.0.44 Net iD - CSP BeIDu 6.0.4 N/A (GEMALTO IDPrime SIS) Net iD 6.8.1.31, 2.0.44 Net iD - CSP IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0 Aktiv ruToken CSP v1.0 Rutoken ECP 2.
Table 22. Known issues (continued) Issue ID Description Workaround DTOS-2839 You cannot use the Up and Down arrow keys to switch domains. Use mouse to select instead of using keyboard. DTOS-2840 The focus may not return to the Imprivata PIE login window. Reboot the client. DTOS-2922 Reconnect, Disconnect, and Logoff on PNAgent menu does not function. Disconnect or Logoff from the session in the VDI. Reconnect the session manually.
Table 22. Known issues (continued) Issue ID Description Workaround DTOS-3217 There is no size limitation when uploading files in local Admin Policy Tool. There is no workaround in this release. DTOS-3246 After reboot, a log in window intermittently takes more than Wait to log in after reboot. a minute to be displayed . DTOS-3272 Cursor icon presentation may be distorted in Remote Workstation Card sessions. This issue does not affect functionality. There is no workaround in this release.
Table 22. Known issues (continued) Issue ID Description Workaround DTOS-3473 When you set the screen saver mode as Moving Image or Showing Pictures, it does not work when you select Mirror mode . There is no workaround in this release. DTOS-3487 Some QUMU videos cannot play back with BCR enabled in Citrix desktop. Disable BCR for QUMU URL to play back the videos with server rendered. DTOS-3488 The user interface is disabled and stops working after conversion on Wyse 5470 Mobile Thin Clients.
Table 22. Known issues (continued) Issue ID Description Workaround DTOS-3702 The password is seen as plaintext for the RD Gateway input Do not enter gateway password in Admin box. Policy Tool or Wyse Management Suite. DTOS-3703 Cannot log in to Citrix server after broker timeout. Reboot the thin client. DTOS-3704 Intermittent busy signal in Polycom when a call is picked up by telephone. You must wait for two minutes.
Table 23. Fixed issues (continued) Issue ID Description DTOS-3206/ CIPS-21754 Fixed an issue where inactivity lock with countdown does not function properly. DTOS-3164/ CIPS-21771 Fixed audio issues that occur when running Microsoft Teams in VMware Horizon with Blast protocol. DTOS-3094/ CIPS-21802 Fixed an issue where SMB printer configurations are not set as defined by Wyse Management Suite ThinOS 9.x policies.
Table 23. Fixed issues (continued) Issue ID Description DTOS-2740/ CIPS-20661 Fixed an issue where ThinOS 9 device shows noncompliant in Wyse Management Suite. DTOS-2704/ CIPS-21180 Fixed an issue where new or removed settings may not apply correctly in Select Groups. DTOS-2703/ CIPS-21438 Fixed an issue where Proxy configurations do not work when web-based login is enabled on Wyse Management Suite. DTOS-2683/ CIPS-20983 Fixed an issue where Horizon sessions fail to launch in Windows mode.
Table 23. Fixed issues (continued) Issue ID Description DTOS-2327/ CIPS-20690 Fixed an issue where the device does not restore the wireless connection after resuming from sleep mode. DTOS-2273/ CIPS-20932 Added the Latin American (en-MX) keyboard layout. DTOS-2247/ CIPS-20769 Fixed an issue where the French keyboard layout generates Ù instead of % after pressing Caps. DTOS-2240/ CIPS-20857 Fixed an issue where administrators fail to configure TS Gateway option fields.
3 ThinOS 9.1.2101 Release summary Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.1.2101 Release date April 2021 Firmware upgrade The following firmware upgrade scenarios are supported: ● ThinOS 8.6 > ThinOS 9.1.1131 > ThinOS 9.1.
5. Click Browse and select the ThinOS 9.x OS firmware to upload. NOTE: Based on your preferred upgrade scenario and the existing ThinOS firmware version present in the group, you must select either the Diff_9.1.2101 or Full_9.1.2101 ThinOS image. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: When you upgrade from ThinOS 9.0 to 9.
● ● ● ● ● ● Microsoft_WVD_1.0_1086.pkg Teradici_PCoIP_20.07.6_25.pkg VMware_Horizon_2012.8.1.0.17349998_6.pkg Zoom_Citrix_5.4.59458.0109_3.pkg Zoom_Horizon_5.4.59458.0109_3.pkg Imprivata_PIE_7.1.005.0039_1097.pkg Previous version ThinOS 9.1.1131 Tested BIOS details Table 24. Tested BIOS details Platform name BIOS version Wyse 3040 Thin Client 1.2.5 Wyse 5070 Economy Thin Client 1.9.0 Wyse 5070 Standard Thin Client 1.9.0 Wyse 5070 Extended Thin Client 1.9.0 Wyse 5470 All-in-One Thin Client 1.7.
Table 25. Citrix Workspace app feature matrix (continued) Feature Endpoint Management UI HDX Host Core HDX IO/Devices/Printing HDX Integration 50 ThinOS 9.1.2101 ThinOS 9.1.2101 ThinOS 9.1.
Table 25. Citrix Workspace app feature matrix (continued) Feature HDX Multi-media ThinOS 9.1.2101 ThinOS 9.1.2101 limitations HDX Insight with NSAP VC Supported Not available EUEM Experience Matrix Supported Not available Session Sharing Supported Not available Audio Playback Supported Not available Bi-directional Audio (VoIP) Supported Not available Webcam redirection Supported Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting.
Table 25. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 ThinOS 9.1.2101 limitations (formerly NetScaler) due to Citrix's limitation. HDX Graphics Authentication 52 ThinOS 9.1.2101 H.
Table 25. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements ThinOS 9.1.2101 ThinOS 9.1.2101 limitations Single Sign on to Citrix Mobile apps N/A Not available Anonymous Store Access Supported Not available TLS 1.2 Supported Not available TLS 1.0/1.1 Not supported Not supported—ThinOS 9.1 does not provide the configuration to change TLS. DTLS 1.0 Supported Not available DTLS 1.
Table 25. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 ThinOS 9.1.
Table 26. VMware Horizon feature matrix (continued) Feature Broker Authentication Smart card Desktop Operations ThinOS 9.1.
Table 26. VMware Horizon feature matrix (continued) Feature Session Management (Blast Extreme & PCoIP) Client Customization Protocols supported Features/Extensions Monitors/ Displays 56 ThinOS 9.1.2101 ThinOS 9.1.
Table 26. VMware Horizon feature matrix (continued) Feature Input Device (Keyboard/Mouse) Clipboard Services Connection Management Optimized Device Redirection ThinOS 9.1.
Table 26. VMware Horizon feature matrix (continued) Feature Real-Time Audio-Video USB Redirection Unified Communications Multimedia Support Graphics 58 ThinOS 9.1.2101 ThinOS 9.1.2101 Scanner (TWAIN/WIA) Redirection Supported with VDI, RDS Hosted Desktops and Apps x.
Table 26. VMware Horizon feature matrix (continued) Feature Mobile Support Printing Security Session Collaboration Update Other ThinOS 9.1.
New and enhanced features Flash protection reliability Flash protection reliability is enhanced in this release to extend flash life. You must upgrade to ThinOS 9.1.2101 to use this enhancement. Keyboard layout updates ThinOS supports the Macedonian, Macedonian – Standard, Belgian, and Belgian (Comma) keyboard layouts. You can configure the keyboard layout from ThinOS local UI, Admin Policy Tool, or the Wyse Management Suite policy settings.
Poly EagleEye Mini webcam support The Poly EagleEye Mini webcam is functional on both ThinOS local and VDI session. Limitation: The Poly EagleEye mini webcam cannot redirect to Blast session. VNC password restriction The VNC password length is restricted to eight characters. When you enter more or less than eight characters, red tips are displayed to notify you to follow the rule and enter the correct password.
Table 27. VDI logon or session launch that goes through proxy (continued) Component Features PAC proxy GUI proxy Wyse Management Suite Wyse Management Suite connection Yes Yes (WMS value added in the Apply proxy server on application list field) Citrix Workspace App update The Citrix Workspace App version is updated to 2101.
Windows Virtual Desktop Supports Active Directory Federation Server (ADFS) logon—You can use your ADFS server login to join the on-premises Active Directory with the Azure Active Directory. You must ensure that you have an Azure Active Directory, public domain name, and on-premises Active Directory. Also, ensure that you have configured the ADFS and Azure AD Connect. For more information about how to log in to the Windows Virtual Desktop, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.
Table 28. Supported keyboard functionalities in VDI sessions VDI session Functionality Redirect the entire keyboard into a session Split keyboard and partly redirect into a session Citrix ICA Supported Supported VMware Horizon Supported Supported PCoIP Supported Not Supported You must use either the Admin Policy Tool or the Wyse Management Suite policy settings to configure the keyboard features.
Limitations VMware Horizon ● Blast session: ○ There is a probability that the session is black when a blast session is launched. During this time, you can try to disconnect and relaunch (sign-off broker and sign in again) the session. ● JVDI audio or video call: ○ In a blast session on Wyse 5470 Thin Client, sometimes there is no audio in JVDI audio or video call. ● Zoom optimization: ○ Once Zoom is launched, the video appears to be offset sometimes, which is a known issue.
Table 31. Tested environment—VMware Horizon VMware Windows 10 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows Server Windows Server 2016 APPs 2019 APPs VMware Horizon 7.12 Tested Tested Tested Tested Tested Tested VMware Horizon 2006 Tested Not tested Not tested Tested Not tested Tested Table 32.
Table 36. Tested environment—JVDI (continued) Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 2006 Windows server 2016 JVDI JVDI agent Jabber software Windows server 2019 Table 37. Tested environment—JVDI VMware VDI Operating system JVDI JVDI agent Jabber software VMware Horizon 7.12 Windows 10 12.9.2 12.9.2 12.9.2 VMware Horizon 2006 Windows server 2016 Windows server 2019 Table 38.
Table 42. Tested environment—Cisco WebEx Meetings (continued) Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 2006 Tested peripherals This section lists the supported peripheral devices.
○ U2520D ○ U2718Q (4K) ○ U2719D ○ U2719DC ○ U2720Q ○ U2721DE ○ U2421HE ○ U4320Q ○ U4919DW ○ Dell P2715Q(3840x2160) ○ Dell S2719HS (1920x1080) ○ Dell S2817Q(3840x2160) ● Printer ○ Dell B1165nfw Mono Multifunction Printer ○ Dell B1265dnf Multifunction Laser Printer ○ Dell B2360d Laser Printer ○ Dell Color Multifunction Printer - E525w ○ Dell Color Printer - C2660dn ○ Dell Multifunction Printer - E515dn ● Keyboard and Mouse ○ Dell Laser Scroll USB 6-Buttons Silver and Black Mouse - Naruto ○ Dell Laser Wired Mo
● Audio ○ Dell Pro Stereo Headset - UC150 - Skype for Business ○ Dell Pro Stereo Headset - Skype for Business - UC350 ○ Dell Professional Sound Bar (AE515M) ○ Dell USB Sound Bar (AC511M) ○ Jabra PRO 935 USB MS Lync Headset - 935-15-503-185 - 935-15-503-185 ○ Dell 2.0 Speaker System - AE215 ○ Dell Wired 2.1 Speaker System - AE415 ○ Jabra Evolve 65 MS Stereo - Headset ○ Jabra Engage 65 Stereo Headset ○ Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.
● ● ● ● ● ● ○ OMNIKEY 5025CL ○ OMNIKEY 5326 DFR ○ OMNIKEY 5321 V2 ○ OMNIKEY 5321 V2 CL SAM ○ OMNIKEY 5325 CL ○ KSI-1700-SX Keyboard Fingerprint readers ○ KSI-1700-SX Keyboard ○ Imprivata HDW-IMP-1C ○ HID EikonTouch 4300 Fingerprint Reader ○ HID EikonTouch TC510 Fingerprint Reader ○ HID EikonTouch TC710 Fingerprint Reader ○ HID EikonTouch M211 Fingerprint Reader ○ HID EikonTouch V311 Fingerprint Reader HFA ○ BLED112HDW-IMP-IIUR—BLEdongle Networking ○ Add On 1000 Base-T SFP transceiver (RJ-45) Docking sta
Table 43. Tested smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ID Prime MD v 4.1.0 Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 3810 MIFARE 1K ID Prime MD v 4.1.3(Gemalto 3811) Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 3811 MifareDesfire ID Prime MD v 4.1.1 Safenet Authentication Client 10.
Table 44. Known issues (continued) Issue ID Description Workaround DTOS-2183 The FastDisconnect key does not function in a VMware blast session. Reboot the system and change settings. DTOS-2173 There is no sound output when using the Dell U2722DE monitor audio jack. There is no workaround in this release. DTOS-2150 Video in a Zoom call may be offset. Sign off from the session and log off from the Broker agent. You may need to do this several times.
Table 44. Known issues (continued) Issue ID Description Workaround DTOS-1938 All outgoing VMware Horizon connection goes through proxy. There is no workaround in this release. DTOS-1934 Fast Disconnect Setting (Ctrl+F12) disconnects all VMware blast sessions but not the current session. There is no workaround in this release. DTOS-1933 Citrix RTME does not use proxy server. There is no workaround in this release. DTOS-1877 Open and close Network Setup window displays the IEEE802.
Table 44. Known issues (continued) Issue ID Description Workaround DTOS-1643 Wyse 5470 Mobile Client enables a secondary monitor as the primary monitor. Reconfigure it manually. DTOS-1626 The applications and desktops icon of two stores are displayed on the desktop when the first store login is canceled. Log off from the server and log in again. DTOS-1613 Intermittent issue occurs after the client resumes from sleep mode. There is no workaround in this release.
Table 44. Known issues (continued) Issue ID Description Workaround DTOS-273/ DTOS-210 Camera devices are not detected in Zoom if the camera is attached after meeting has started. End and rejoin the meeting to make the camera available in Zoom. DTOS-209 Jabra Panacast camera displays a black video window in Microsoft Teams and Skype for Business. Reconnect the session. DTOS-36 No out of paper message is displayed in the test print menu when the printer is out of paper.
Table 45. Fixed issues (continued) Issue ID Description DTOS-1290/ CIPS-19507 Fixed issue where the Wyse Management Suite group registration key is lost when upgrading from ThinOS 8.6. DTOS-1805/ CIPS-20274 Fixed the issue where the first digit that is entered into the PIN field is lost. DTOS-1984/ CIPS-20198 Fixed the mouse cursor accuracy issue pertaining to minimized applications.
Table 45. Fixed issues (continued) Issue ID Description DTOS-1410/ CIPS-19659 Fixed the issue where the cursor does not auto focus on the PIN field when using smart card-based authentication. DTOS-1412 Fixed the issue where VNC does not function after upgrading to ThinOS 9.1. DTOS-1422 Fixed the issue where Fn keys do not function in PCoIP and VMware blast session. DTOS-1464/ CIPS-19782 Added Turkish F keyboard layout. DTOS-1561 Fixed the issue where Direct RDP connections do not autoconnect.
Table 45. Fixed issues (continued) Issue ID Description DTOS-1016/ CIPS-18644 Fixed an issue where the second login screen is not displayed as expected when using nFactor authentication. DTOS-1459/ CIPS-19405 Added support for Ingenico credit card reader redirection. DTOS-1535 Fixed an issue pertaining to RDP session resizing. DTOS-1449/ CIPS-19611 Fixed the issue where administrators are unable to change MQTT settings for Wyse Management Suite servers.
Table 45. Fixed issues (continued) Issue ID Description THINOSX-7904 Fixed the issue where Microsoft Teams does not recognize headphone automatically in the ICA session. THINOSX-7926 Enabled system variable $TN ability to lock the password field which was also part of ThinOS 8.6.x. THINOSX-7936 Fixed the issue where Disable Default User on Login Console config does not work correctly for Wyse Management Suite parent & child group.
4 ThinOS 9.1.1131 Upgrade to ThinOS 9.1 from ThinOS 8.6 Use the Wyse Management Suite version 3.1 or later to upgrade your ThinOS 8.6-based thin clients to ThinOS version 9.1. Dell Technologies recommends that you use Dell Wyse Management Suite for large deployments. You cannot boot into ThinOS 9.1 when you perform the following operations in BIOS setup: ● Disable onboard Network Interface Card (NIC), Trusted Platform Module (TPM), or Platform Trust Technology (PTT). ● Clear TPM or PTT.
Table 47. Supported packages (continued) Platform names Name Description Version Imprivata_PIE The package supports Imprivata with ProveID Embedded feature. 7.1.005.00.0039_1097 Cisco_Jabber The package supports Cisco Jabber. 12.9.2.304552_3 Zoom_Horizon The package supports Zoom Meetings for VMware Horizon. 5.4.59208.1207_1 Zoom_Citrix The package supports Zoom Meetings for Citrix. 5.4.59208.1207_2 Cisco_WebEx_Meetings The package supports Cisco Webex Meetings for VDI. 40.10.11.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Boot Sleep ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Lock BIOS 84 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Desktop mode Shortcut Keys Shortcut menu Start/Left Menu ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature SystemTray Taskbar Zero/Modern mode Network 86 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Wireless ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Proxy VPN 88 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Keyboard Mouse Audio 90 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Serial Camera Touch screen Bluetooth System Info ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature System Tools Troubleshooting 92 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Encryption Smart Card OOBE Wyse 5470 All-in-One Thin Client ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Wyse 5470 Thin Client 94 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 49. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.
Table 50. Citrix Workspace app feature comparison matrix (continued) Feature HDX Integration HDX Multi-media HDX Graphics ThinOS 8.6 ThinOS 9.
Table 50. Citrix Workspace app feature comparison matrix (continued) Feature Authentication Security Keyboard Enhancements ThinOS 8.6 ThinOS 9.
Table 50. Citrix Workspace app feature comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.1 Unicode Keyboard Layout Not supported Mapping with Windows VDA Supported Keyboard sync only when a session is launched—client Setting in ThinOS Supported Supported Server default setting in ThinOS Not supported Supported Specific keyboard in ThinOS Not supported Supported VMware Horizon feature comparison matrix Table 51.
Table 51. VMware Horizon feature comparison matrix (continued) Feature Desktop Operations Session Management (Blast Extreme & PCoIP) Client Customization Protocols supported ThinOS 8.6 ThinOS 9.1 .
Table 51. VMware Horizon feature comparison matrix (continued) Feature Features/Extensions Monitors/Displays Input Device (Keyboard/ Mouse) Clipboard Services Connection Management Optimized Device Redirection 100 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 51. VMware Horizon feature comparison matrix (continued) Feature Real-Time Audio-Video USB Redirection Unified Communications Multimedia Support Graphics Mobile Support ThinOS 8.6 ThinOS 9.
Table 51. VMware Horizon feature comparison matrix (continued) Feature Printing Security Session Collaboration Update Other ThinOS 8.6 ThinOS 9.
Table 52. Windows Virtual Desktop and RDP feature comparison matrix (continued) Category Supported Features ThinOS 8.6 ThinOS 9.
Display comparison matrix Table 53. Display comparison matrix Platforms ThinOS 8.6 ThinOS 9.1 Max resolution Max number of displays (Local) Rotation types Max resolution Max number of displays (Local) Rotation types Wyse 5070 Extended Thin Client 3840 x 2160 6 3840 x 2160 6 5120 x 1440 2 Wyse 5070 Thin Client with Pentium processor 3840 x 2160 1. None 2. Left turn 90 degrees 3. Right turn 90 degrees 3840 x 2160 3 5120 x 1440 2 1. Portrait 2. Portrait (flipped) 3. Landscape (flipped) 4.
Table 54. Admin Policy Tool feature list (continued) Feature Sub-Feature Restart required Privacy & Security Security Policy Yes. You must reboot the thin client to make all the settings to take effect.
Table 54. Admin Policy Tool feature list (continued) Feature Sub-Feature Restart required Peripheral Management USB Redirection Yes. You must reboot the thin client to make all the settings to take effect. Peripheral Management Device Headset Settings Yes. You must reboot the thin client to make all the settings to take effect. Peripheral Management CCID Yes. You must reboot the thin client to make all the settings to take effect.
Table 54. Admin Policy Tool feature list (continued) Feature Sub-Feature Restart required a new password, only the password gets applied after the first reboot. Other setting changes are applied after the second reboot. BIOS Dell Wyse 5470 Yes. You must reboot the thin client to make all the settings to take effect. Limitation—You can only enable Secure Boot using the admin policy tool. If you want to disable Secure Boot, you must change the setting in BIOS screen.
● Connection and application shortcuts ● Broker agent login window ● New Modern mode style For information about the desktop features, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/ support Account privileges Account privilege is used to control the user permission to access admin policy and system menu items. Users can change the user privilege to High, Customize, and None from Wyse Management Suite or the admin policy tool. For information about ThinOS 9.
Table 55.
deployments, multiple audio, and enhancement to logging. Dell Technologies plans to provide support for these features in a future maintenance release. Citrix multiple virtual channels Citrix Workspace App 2012 has a virtual channels count limitation. The current Zoom Meetings Optimization plug-in uses four virtual channels. To use Zoom Optimizations together with Microsoft Teams or any other Cisco optimizations, you must disable other virtual channels.
Microsoft Teams optimization ThinOS supports audio, video, and screen sharing features with Microsoft Teams on Citrix Virtual Apps and Desktops, and Citrix Workspace app. To enable the Microsoft Teams audio and video optimization feature, you must meet the following requirements: ● Install the Microsoft Teams on your VDI desktop. For more information about the Microsoft Teams installation, see the Optimization for Microsoft Teams article at docs.citrix.com.
Table 57. Microsoft Teams optimization feature matrix (continued) Scenario ThinOS Audio or video call in VDI server desktop Supported Audio or video call in published Microsoft Teams application Supported Devices—Plug in or disconnect the headset Supported—Headsets can be automatically selected when you connect a new headset during the call or meeting. Teams use the default audio device that is configured by ThinOS client.
○ When using a headset, you cannot answer or end the call through headset buttons. This issue is due to a limitation of Microsoft Teams. Zoom optimization on Citrix ThinOS supports audio, video, and screen sharing features with Zoom on Citrix Virtual Apps and Desktops, and Citrix Workspace app. For information about Zoom optimization, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support. Zoom optimization feature matrix Table 58.
Table 58. Zoom optimization feature matrix (continued) Scenario ThinOS 9.
Table 59. Cisco Webex Teams optimization on Citrix Workspace app feature matrix (continued) Scenarios ThinOS 9.
Cisco Webex Meetings optimization feature matrix Table 60. Cisco Webex Meetings optimization feature matrix Scenarios ThinOS 9.
Table 60. Cisco Webex Meetings optimization feature matrix (continued) Scenarios ThinOS 9.1 Record meeting—Start, Pause, or Stop recording Not tested Support—Request Desktop Control Supported Support—Request Application Control Supported Stop share screen Supported Participant Supported Close Participant Supported NOTE: Video call/meeting and share screen features are not supported on Wyse 3040 Thin Clients due to client resource limitations.
Table 61. Cisco Jabber Softphone for VDI support matrix (continued) Component Supported platforms and supported versions Connection broker for the hosted virtual desktops Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.15 LTSR and later Citrix Virtual Apps (formerly XenApp) 7.15 LTSR and later Citrix Virtual Apps and Desktops 7 2006 Cisco Jabber application on the hosted virtual desktop Cisco Jabber 12.9.2 Cisco JVDI agent on the hosted virtual desktop Cisco JVDI Agent 12.9.
For information about how to enable HDX Adaptive Transport, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support. HDX Adaptive Display V2 ThinOS supports the selective use of a video codec (H.264) to compress graphics during video playback in an ICA session. This feature combines the H.264 mode and Thinwire Compatible mode for a better user experience. For more information about HDX Adaptive Display V2, see the Citrix documentation at docs.citrix.com.
Workspace mode The Workspace mode is a newly launched style that works on the classic mode of the ThinOS device. It enables you to customize the look and feel of your ThinOS to match the Citrix Workspace-based layout of published applications and desktops. Workspace Mode displays both the ThinOS taskbar and the Workspace desktop. To enable the Workspace Mode option on Admin Policy Tool or Wyse Management Suite, do the following: 1.
● Specific Keyboard Limitations—Citrix Workspace app Linux keyboard sync mode does not support switching the layout in VDA. Keyboard output follows the client Linux keyboard layout and, not the Windows layout. If you are switching the keyboard layout in VDA, you must select Keyboard Layout Mode as Server Default.
FIPS-140-2 mode Federal Information Processing Standards (FIPS) is developed by the National Institute of Standards and Technology. These standards are publicly announced standards and are developed for using in computers by nonmilitary American government agencies and government contractors. ThinOS 9.1 can perform cryptographic operations using FIPS (Federal Information Processing Standard) 140-2 compliant algorithms.
● If you change the mouse pointer size to a number greater than 3 in a Blast session, you must use Ctrl+Alt to exit the session and view the floating bar on the ThinOS modern desktop. ● Camera redirection support is limited. A blank screen is displayed. This issue is due to VMware Horizon limitation. ● USB disk mapping is not supported by VMware Horizon on ThinOS 9.1. ● Video performance is poor since Multimedia redirection (MMR) is not supported on ThinOS 9.1.
Table 62. Zoom optimization on VMware feature matrix (continued) Scenarios ThinOS 9.
Table 63. Cisco Webex Teams optimization on VMware feature matrix (continued) Scenarios ThinOS 9.1 stays on ThinOS desktop screen if you switch to desktop during a video call. Call—Long audio call Supported—The device stops responding occasionally during audio and video calls. This is a known issue.
● If you use a large mouse pointer size during Blast session, the mouse hides automatically when playing a video during video calls. ● If you use several Unified Communications (UC) simultaneously, there can be unexpected errors. ● WebEx Teams stops responding occasionally when you create a new whiteboard, due to Cisco limitations. ● The server connection of WebEx Teams occasionally displays incorrect in Horizon.
Remote Desktop Services Remote Desktop Services enables a user to connect to a remote device or a virtual machine over a network connection. The following are the updated features: ● RDSH collections—Specifies the collections that are configured on the Microsoft RDS broker. Only the applications or desktops within the specified collections are shown. If the field is empty, all the applications or desktops are shown.
Teradici PCoIP feature matrix Table 65. Teradici PCoIP feature matrix Feature Disconnecting Session ThinOS 9.
Table 66. Teradici Remote Workstation Host Card support matrix (continued) Remote workstation card processor name Maximum number of supported displays and resolutions 2 x 2560x1600 Important notes ● The display can have issues when the monitor resolution is greater than the support matrix. ● Rearranging display is supported. ● Rotated display is supported.
Table 67. Imprivata feature comparison matrix (continued) Feature Imprivata Walk Away Security Citrix Workflows VMware Workflows Microsoft Workflows Primary Authentication Modalities via Endpoint Operating System Authentication/ ReAuthentication Modalities via Virtual Channel2 130 ThinOS 9.1.1131 ThinOS 9.1 PIE ThinOS 9.
Identity automation Identity automation authentication is an enhanced sign-on solution that uses proximity card technology to quickly and securely access a remote session. Users tap in or tap out of their work using proximity card. Identity automation authentication speeds up the user workflow by eliminating the requirement to type their username and password each time they access their work. For more information about configuring and using identity automation, see the Dell Wyse ThinOS Version 9.
the cursor, an SMB credentials dialog box is displayed prompting you to input the host access username, password, and domain name. ○ Limitations of SMB printer ￭ SMB shared printer does not support space in shared name. ￭ Shared server credentials do not support domain user. Use local user and input WORKGROUP in the Domain field. ● Citrix ADC Two-Factor Authentication ○ By default, ThinOS supports LDAP, RSA+LDAP, SMS passcode, DUO, OKTA, and Azure MFA authentication log in.
○ Integrated VMware Horizon Linux client 2006 in ThinOS. All the features that are not supported in VMware Horizon 2006 are not supported in ThinOS. ● ThinOS Management ○ Removed Wyse Device Manager support. ○ Removed File server support. ○ Removed Global INI and User INI from System Tools. ● ThinOS client configuration ○ Removed Time/Date > System Preferences > Enable Daylight Saving. ○ Peripherals > Audio ￭ Removed the Info button on local Recorder.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Management Suite server details. If not specified, the Wyse Management Suite Group Registration Key is cleared and the Wyse Management Suite server is changed to the default URL—https://us1.wysemanagementsuite.com—on the client side. Citrix H.264-enhanced SuperCodec depends on Citrix binary to coordinate using software H.264 decoding or hardware decoding. In ThinOS, there are no event logs to show SuperCodec status.
Tested environments matrix The following tables display the testing environment for the respective attributes: Table 68. Tested environment—General components Component Version Wyse Management Suite 3.1 Imprivata OneSign 7.1.005.39 Citrix ADC (formerly NetScaler) 12.0/12.1/13.0 StoreFront 1912 LTSR and later versions Table 69.
Table 73. Tested environment—Skype for Business Citrix VDI Operating system RTME Client RTME Agent Skype for Business client Skype for Business Server Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.15 LTSR Cumulative Update 5 (CU5) Windows 10 2.9.100 2.9.100 Skype for Business 2016 Skype for Business 2015 Windows server 2016 Windows server 2019 Citrix Virtual Apps and Desktops 7 1912 LTSR Citrix Virtual Apps and Desktops 7 2006 Table 74.
Table 78. Tested environment—Zoom VMware VDI Operating system Zoom package Zoom software VMware Horizon 7.12 Windows 10 5.4.59208.1207.1 5.4.6 (59208.1207) VMware Horizon 2006 Windows server 2016 Table 79. Tested environment—Cisco WebEx Teams Citrix VDI Operating system WebEx Teams WebEx Teams software Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.15 LTSR Cumulative Update 5 (CU5) Windows 10 40.11.0.17133.3 40.11.0.
Table 82. Tested peripherals matrix (continued) Product Category Peripherals Input devices 138 Wyse 5070 Wyse 5470 AIO Wyse 5470 Dell USB Sound Bar Tested (AC511M) Tested Not tested Tested Jabra PRO 935 USB Microsoft Lync Headset 935-15-503-185 935-15-503-185 Not tested Tested Not tested Not tested Dell 2.0 Speaker System - AE215 Not tested Not tested Tested Tested Dell Wired 2.
Table 82.
Table 82.
Table 82.
Table 82.
Table 82. Tested peripherals matrix (continued) Product Category Peripherals Wyse 3040 Wyse 5070 Wyse 5470 AIO Wyse 5470 Printers Dell Color Multifunction Printer - E525w Tested Not tested Not tested Not tested Dell Color PrinterC2660dn Tested Tested Not tested Not tested Dell Multifunction Printer - E515dn Tested Not tested Not tested Not tested Tested peripheral devices This section lists the tested peripheral devices.
● ● ● ● ○ Cherry keyboard RS 6600 with smart card ○ Cherry keyboard RS 6700 with smart card ○ Cherry keyboard KC 1000 SC with smart card ○ Dell keyboard KB813—Smartcard reader ○ Dell Keyboard SK-3205—Smartcard reader ○ Gemalto IDBridge CT710 ○ GemPC Twin Proximity card readers ○ RFIDeas RDR-6082AKU ○ Imprivata HDW-IMP-60 ○ Imprivata HDW-IMP-75 ○ OMNIKEY 5025CL ○ OMNIKEY 5326 DFR ○ OMNIKEY 5321 V2 ○ OMNIKEY 5321 V2 CL SAM ○ OMNIKEY 5325 CL ○ KSI-1700-SX Keyboard Fingerprint readers ○ KSI-1700-SX Keyboard
Table 83. Tested smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ID Prime MD v 4.1.3(Gemalto 3811) Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 3811 MifareDesfire ID Prime MD v 4.1.1 Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 830-FIPS ID Prime MD v 4.3.5 Safenet Authentication Client 10.
Table 84. Fixed issues (continued) Issue ID Description THINOSX-7753 Wyse 5470 Thin Client with ThinOS 9.0.3030—Fixed the issue where the system variable $TN is not accepted in the 802.1X authentication settings. THINOSX-7477 Wyse 5470 All-in-One Thin Client—Fixed the issue where the integrated webcam does not redirect in Microsoft Teams if the local system language is set to French or German.
Table 85. Known issues (continued) Issue ID Description Workaround DTOS-942 Citrix logging does not work. This feature is not supported in this release. DTOS-983 Com port mapping in ICA session is not working. This feature is not supported in this release. DTOS-991 Cursor in a Citrix ICA session is not configured. By default, the cursor shape is set as full solid black shape. The limitation is that the full solid black cursor is not visible with an application that has a black background.
5 Citrix Workspace app 2106 package for ThinOS Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version Citrix_Workspace_App_ 21.6.0.28_2.
Install the application package using Wyse Management Suite Prerequisites ● The thin client must be registered to Wyse Management Suite. ● Create a group in Wyse Management Suite with a group token. NOTE: If you have an existing group with a valid group token, you can register the thin client to the same group. ● Ensure you have upgraded the ThinOS firmware to version 9.1.3112. ● Ensure you have downloaded the application package. See, Download the application package. Steps 1.
Citrix Workspace app feature matrix Table 86. Citrix Workspace app feature matrix Feature Citrix Workspace Endpoint Management UI HDX Host Core ThinOS 9.1.3112 + Citrix ThinOS/Citrix limitations Workspace app 2106 Citrix Virtual Apps Supported Citrix session prelaunch and Session Lingering features are not supported.
Table 86. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 + Citrix ThinOS/Citrix limitations Workspace app 2106 YouTube videos of 1080p fails to playback when BCR with WebKitGTK+ enabled. This is a Citrix binary known issue.
Table 86. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 + Citrix ThinOS/Citrix limitations Workspace app 2106 Unified Communication Zoom Cloud Meeting Optimization Supported Unified Communication Cisco Webex Teams Offloading (tVDI) Supported Not supported through proxy server. For further details, refer to ThinOS Release Notes and Administrator Guide.
Table 86. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.3112 + Citrix ThinOS/Citrix limitations Workspace app 2106 Challenge Response SMS (Radius) Supported There are no limitations in this release OKTA Multi factor authentication (Radius and SAML) Limited supported (only supports Radius) Does not support OKTA SAML authentication.
Table 86. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements New features listed in Citrix Workspace App release note but not in feature matrix 154 ThinOS 9.1.3112 + Citrix ThinOS/Citrix limitations Workspace app 2106 Anonymous Store Access Supported There are no limitations in this release TLS 1.2 Supported There are no limitations in this release TLS 1.0/1.1 Not supported Not supported—ThinOS 9.1 does not provide the configuration to change TLS. DTLS 1.
Table 86. Citrix Workspace app feature matrix (continued) Feature ThinOS VDI configuration ThinOS 9.1.
NOTE: This package is intended for users who want to install the Citrix Workspace app version 2106 on ThinOS. After installing the Citrix Workspace App 21.6.0.28.2 package, uninstall all the Citrix-related application packages first and then install the packages again. Example: HID, Cisco WebEx Meeting. ● The battery status of the device is displayed in the notification area of a Citrix Desktop session. NOTE: This feature is supported only on the Dell Wyse 5470 Thin Client.
Table 90. Tested environment—JVDI Citrix VDI Operating system JVDI JVDI agent Jabber software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 14.0.1 14.0.1 14.0.1 Citrix Virtual Apps and Desktops 7 2103 Windows server 2016 Windows server 2019 Table 91. Tested environment—Zoom Citrix VDI Operating system Zoom package Zoom software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 5.5.6.20501 5.5.6.
Table 94. Known issues (continued) Issue ID Description Workaround DTOS-923 ThinOS does not support Chromium Embedded Framework (CEF)based Browser Content Redirection that uses the FFMPEG codec with AAC encoder for playing videos in a Citrix session. There is no workaround in this release. The support for this feature is planned for a future release.
6 Citrix Workspace app 2104 package for ThinOS Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version Citrix_Workspace_App_21.4.0.11_1.
Install the application package using Wyse Management Suite Prerequisites ● The thin client must be registered to Wyse Management Suite. ● Create a group in Wyse Management Suite with a group token. ● Ensure you have downloaded the application package. See, Download the application package. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4.
Table 95. Citrix Workspace app feature matrix (continued) Feature Endpoint Management UI HDX Host Core HDX IO/Devices/Printing HDX Integration ThinOS 9.1.
Table 95. Citrix Workspace app feature matrix (continued) Feature HDX Multi-media 162 ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations HDX Insight with NSAP VC Supported Not available EUEM Experience Matrix Supported Not available Session Sharing Supported Not available Audio Playback Supported Not available Bi-directional Audio (VoIP) Supported Not available Webcam redirection Supported Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting.
Table 95. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations (formerly NetScaler) due to Citrix's limitation. HDX Graphics Authentication H.
Table 95. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements 164 ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations Single Sign on to Citrix Mobile apps N/A Not available Anonymous Store Access Supported Not available TLS 1.2 Supported Not available TLS 1.0/1.1 Not supported Not supported—ThinOS 9.1 does not provide the configuration to change TLS. DTLS 1.0 Supported Not available DTLS 1.
Table 95. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.
speakers or microphones. For more information about the Citrix Workspace app 2104 release, see the Citrix documentation at docs.citrix.com. For information about the fixed issues, see the Fixed issues section. Limitations ● Service continuity Tech Preview feature of Citrix Workspace is not supported in Wyse ThinOS Citrix Workspace app 2104. ● Multistream ICA feature is not supported in Wyse ThinOS Citrix Workspace app 2104.
Table 100. Tested environment—Zoom Citrix VDI Operating system Zoom package Zoom software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 5.4.59458.0109 5.4.9(59458.0109) Citrix Virtual Apps and Desktops 7 2006 Windows server 2016 Windows server 2019 Table 101. Tested environment—Cisco WebEx Teams Citrix VDI Operating system WebEx Teams WebEx Teams software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 41.1.0.17621 41.1.0.
Table 103. Known issues (continued) Issue ID Description Workaround DTOS-2755 When the ICA published application fails to launch, an incorrect error message is displayed. There is no workaround in this release. DTOS-2754 When the user launches the desktop or application under the maintenance mode, an incorrect error message is displayed. There is no workaround in this release. DTOS-2746 The audio recording is incomplete when you use a redirect headset to record audio in a ICA session.
7 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation. Accessing documents using product selector You can also access documents by selecting your product. 1. 2. 3. 4. 5. 6. Go to www.dell.com/support.
8 Contacting Dell Prerequisites NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell sales, technical support, or customer service issues: Steps 1. Go to www.dell.com/support. 2.
