Dell Wyse ThinOS Version 9.0 Migration Guide November 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction ................................................................................................................ 4 Supported systems..............................................................................................................................................................4 Supported Wyse Management Suite versions..............................................................................................................
1 Introduction This guide contains instructions to migrate from ThinOS 8.6 to ThinOS 9.0 using Wyse Management Suite 2.0. The overall migration process includes the following tasks: 1. Register the thin client to the Wyse Management Suite server using any of the following methods: 2. 3. 4. 5. ● Automate the Wyse Management Suite server and Group Registration Token discovery using the DHCP or DNS records —see Register ThinOS devices by using DHCP option tags and Configuring devices by using DNS SRV record.
NOTE: For information about the Wyse Management Suite Standard download and Pro trial, go to www.dell.com/ wyse/wms/trial. For information about Wyse Management Suite manuals, go to the Wyse Management Suite product page at www.dell.com/support.
2 Wyse Management Suite Environment Automation using DHCP and DNS ThinOS automated deployment features can be used to create environments where units can be attached to your network. It also helps in receiving the required configurations and software updates that are defined by your management software or file servers. Wyse Management Suite automated deployment of ThinOS client devices is achieved by configuring the following environmental information: Table 1.
Table 2. Registering device by using DHCP option tags (continued) Option Tag Description Name—MQTT This tag directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. WDA automatically fetches the MQTT details when devices check in for the first time.
Table 3. Configuring devices by using DNS SRV record (continued) Option tag Description Enter True, if you have imported the SSL certificates from a well-known authority for https communication between the client and the Wyse Management Suite server. Enter False, if you have not imported the SSL certificates from a well-known authority for https communication between the client and the Wyse Management Suite server. NOTE: CA Validation is optional for Wyse Management Suite 2.0 and later versions.
3 Register ThinOS devices using Wyse Device Agent If you do not use DHCP or DNS as described in the previous section, you can configure the WDA agent from within the ThinOS GUI. This has to be configured on every thin client. Steps 1. From the desktop menu of the thin client, go to System Setup > Central Configuration. The Central Configuration window is displayed. NOTE: Privilege must be set to High or Admin Mode must be activated to gain access to the ThinOS Central Configuration menu. 2.
4 Add a ThinOS 8.6 device to a group in Wyse Management Suite This section is recommended for ThinOS 8.6 users transitioning from file server configuration and imaging to Wyse Management Suite. ThinOS 9.0 does not support FTP and WDM. The file storage and device management features are replaced by Wyse Management Suite. About this task Adding a ThinOS 8.
5 Download the ThinOS firmware, BIOS, and application packages About this task This section describes the steps to download the ThinOS firmware from Dell support site. Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device, and press Enter or click the search icon. 3. On the product support page, click Drivers & downloads. 4. Select the operating system as ThinOS. 5.
7. Extract the downloaded package. The image filename depends on your hardware model. For example, A10Q_wnos or X10_wnos. NOTE: After you upgrade to ThinOS 9.0, you can only downgrade to ThinOS 8.6 by using the USB Imaging Tool with Merlin Images posted on the Dell support site at www.dell.com/support. Next steps You can download the ThinOS application packages, such as Citrix package and JVDI package from the www.dell.com/support.
6 Add ThinOS firmware to the Wyse Management Suite repository Steps 1. Log in to Wyse Management Suite using your tenant credentials. 2. In the Apps & Data tab, under OS Image Repository, click ThinOS. 3. Click Add Firmware file. The Add File screen is displayed. 4. To select a file, click Browse and go to the location where your file is located. 5. Enter the description for your file. 6. Select the check box if you want to override an existing file. 7. Click Upload.
7 Upgrade ThinOS 8.6 to ThinOS 9.0 ThinOS 9.0 conversion is a two-step process that upgrades your existing ThinOS 8.6 thin client using a ThinOS policy for 8.6, and after the upgrade is complete, use a ThinOS 9.x policy to manage your ThinOS 9.0-based thin clients. Prerequisites ● The ThinOS conversion image must be added to the ThinOS firmware repository. For more information, see Add ThinOS firmware to the repository. ● Create a group in Wyse Management Suite with a group token.
5. Click Browse and select the ThinOS firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware and restarts. The firmware version is upgraded. Upload and push ThinOS 9.0 application packages ThinOS 9.0 application packages must be installed on your thin client to use the Citrix Workspace app (Citrix package) and Cisco Jabber (JVDI package) features.
8 Configuring a ThinOS 9.0 client using Wyse Management Suite 2.0 It is recommended to optimize centralized configuration server groups for better performance and manageability by maximizing the number of unique customer device configuration groups. A minimal number of Wyse Management Suite groups and settings should be used to maximize the unique customer device configurations groups. This is applicable to both multi-tenant and onpremises scenarios. New notification messages in ThinOS 9.0 From ThinOS 9.
Table 7. ThinOS configuration grouping overview (continued) Group Types Configurations Remote Control Settings (VNC) Management Settings All other global configurations Device configurations for a group of clients Group based Broker Configurations Group based Printer Settings Group based Time Zone Settings Device configurations for a single device Client-based Terminal Name Client-based Location Client-based Location and Custom 1, 2, 3 Device configurations dynamically selected ThinOS 8.
Table 8. ThinOS system variables (continued) Variable Description $FIP IP Address with xxx.xxx.xxx.xxx, for example,123.123.123.022. $SN Serial number or Service tag $VN Version number Right($xx, i) or and Left($xx, i) Specifies that the variable is to be read from left or right. The $xx is any of above parameters and the parameter i specifies the digits for the offset of right or left.
Table 9. Relationship between INI and Wyse Management Suite group-based configurations (continued) Configuration ThinOS 8.6 with INI ThinOS 9.0 with Wyse Management Suite SignOn=NTLM, Groups and Configs (WNOS\INI\ AD.INI) User Policy Group SignOn=Yes or NTLM Users (WNOS\INI\username.ini) User Exceptions not supported by Wyse Management Suite Device Policy Child Groups. NOTE: A Wyse Management Suite Pro license is required to enable this feature.
In this scenario, a client that is assigned to Site B Printer Configurations receives a device payload based on the following: ● ● ● ● ThinOS global configurations ThinOS EST time zone configurations Site B printer configurations Device exception configurations Similarly, at login, Wyse Management Suite applies user policies based on the Active Directory Group Name or User Exception Policies based on username information.
9 BIOS Installation Upgrade BIOS Prerequisites ● Ensure that you have downloaded the BIOS file from Dell.com/support to your device. ● Ensure that you have registered the thin client to Wyse Management Suite, if you are upgrading BIOS using Wyse Management Suite. Steps 1. Open the Admin Policy Tool on the thin client or go to the ThinOS 9.x policy settings on Wyse Management Suite. 2. On the Configuration Control | ThinOS window, click the Advanced tab. 3. Expand Firmware and click BIOS Firmware Updates. 4.
