Dell Wyse ThinOS Version 9.1 Operating System Release Notes May 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 5 Version matrix.......................................................................................................................................................................5 Chapter 2: Citrix Workspace app 2104 package for ThinOS............................................................6 Release summary................................................
HID fingerprint reader support................................................................................................................................. 32 Imprivata updates........................................................................................................................................................32 Teradici cloud access updates.................................................................................................................................
1 Overview Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on current, actively shipping hardware platforms, and those hardware platforms that are within their first year after their official End of Life date.
2 Citrix Workspace app 2104 package for ThinOS Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version Citrix_Workspace_App_21.4.0.11_1.
Install the application package using Wyse Management Suite Prerequisites ● The thin client must be registered to Wyse Management Suite. ● Create a group in Wyse Management Suite with a group token. ● Ensure you have downloaded the application package. See, Download the application package. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4.
Table 3. Citrix Workspace app feature matrix (continued) Feature Endpoint Management UI HDX Host Core HDX IO/Devices/Printing HDX Integration 8 ThinOS 9.1.
Table 3. Citrix Workspace app feature matrix (continued) Feature HDX Multi-media ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations HDX Insight with NSAP VC Supported Not available EUEM Experience Matrix Supported Not available Session Sharing Supported Not available Audio Playback Supported Not available Bi-directional Audio (VoIP) Supported Not available Webcam redirection Supported Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting.
Table 3. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations (formerly NetScaler) due to Citrix's limitation. HDX Graphics Authentication 10 H.
Table 3. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements ThinOS 9.1.2101 + Citrix Workspace app 2104 ThinOS limitations Single Sign on to Citrix Mobile apps N/A Not available Anonymous Store Access Supported Not available TLS 1.2 Supported Not available TLS 1.0/1.1 Not supported Not supported—ThinOS 9.1 does not provide the configuration to change TLS. DTLS 1.0 Supported Not available DTLS 1.
Table 3. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.
speakers or microphones. For more information about the Citrix Workspace app 2104 release, see the Citrix documentation at docs.citrix.com. For information about the fixed issues, see the Fixed issues section. Limitations ● Service continuity Tech Preview feature of Citrix Workspace is not supported in Wyse ThinOS Citrix Workspace app 2104. ● Multistream ICA feature is not supported in Wyse ThinOS Citrix Workspace app 2104.
Table 8. Tested environment—Zoom Citrix VDI Operating system Zoom package Zoom software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 5.4.59458.0109 5.4.9(59458.0109) Citrix Virtual Apps and Desktops 7 2006 Windows server 2016 Windows server 2019 Table 9. Tested environment—Cisco WebEx Teams Citrix VDI Operating system WebEx Teams WebEx Teams software Citrix Virtual Apps and Desktops 7 1912 LTSR Windows 10 41.1.0.17621 41.1.0.
Table 11. Known issues (continued) Issue ID Description Workaround DTOS-2755 When the ICA published application fails to launch, an incorrect error message is displayed. There is no workaround in this release. DTOS-2754 When the user launches the desktop or application under the maintenance mode, an incorrect error message is displayed. There is no workaround in this release. DTOS-2746 The audio recording is incomplete when you use a redirect headset to record audio in a ICA session.
3 ThinOS 9.1.2101 Release summary Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version ThinOS 9.1.2101 Release date April 2021 Firmware upgrade The following firmware upgrade scenarios are supported: ● ThinOS 8.6 > ThinOS 9.1.1131 > ThinOS 9.1.
5. Click Browse and select the ThinOS 9.x OS firmware to upload. NOTE: Based on your preferred upgrade scenario and the existing ThinOS firmware version present in the group, you must select either the Diff_9.1.2101 or Full_9.1.2101 ThinOS image. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: When you upgrade from ThinOS 9.0 to 9.
● ● ● ● ● ● Microsoft_WVD_1.0_1086.pkg Teradici_PCoIP_20.07.6_25.pkg VMware_Horizon_2012.8.1.0.17349998_6.pkg Zoom_Citrix_5.4.59458.0109_3.pkg Zoom_Horizon_5.4.59458.0109_3.pkg Imprivata_PIE_7.1.005.0039_1097.pkg Previous version ThinOS 9.1.1131 Tested BIOS details Table 13. Tested BIOS details Platform name BIOS version Wyse 3040 Thin Client 1.2.5 Wyse 5070 Economy Thin Client 1.9.0 Wyse 5070 Standard Thin Client 1.9.0 Wyse 5070 Extended Thin Client 1.9.0 Wyse 5470 All-in-One Thin Client 1.7.
Table 14. Citrix Workspace app feature matrix (continued) Feature Endpoint Management UI HDX Host Core HDX IO/Devices/Printing HDX Integration ThinOS 9.1.2101 ThinOS 9.1.
Table 14. Citrix Workspace app feature matrix (continued) Feature HDX Multi-media 20 ThinOS 9.1.2101 ThinOS 9.1.2101 ThinOS 9.1.2101 limitations HDX Insight with NSAP VC Supported Not available EUEM Experience Matrix Supported Not available Session Sharing Supported Not available Audio Playback Supported Not available Bi-directional Audio (VoIP) Supported Not available Webcam redirection Supported Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting.
Table 14. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 ThinOS 9.1.2101 limitations (formerly NetScaler) due to Citrix's limitation. HDX Graphics Authentication H.
Table 14. Citrix Workspace app feature matrix (continued) Feature Security Keyboard Enhancements 22 ThinOS 9.1.2101 ThinOS 9.1.2101 ThinOS 9.1.2101 limitations Single Sign on to Citrix Mobile apps N/A Not available Anonymous Store Access Supported Not available TLS 1.2 Supported Not available TLS 1.0/1.1 Not supported Not supported—ThinOS 9.1 does not provide the configuration to change TLS. DTLS 1.0 Supported Not available DTLS 1.
Table 14. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.2101 ThinOS 9.1.
Table 15. VMware Horizon feature matrix (continued) Feature Broker Authentication Smart card Desktop Operations 24 ThinOS 9.1.2101 ThinOS 9.1.
Table 15. VMware Horizon feature matrix (continued) Feature Session Management (Blast Extreme & PCoIP) Client Customization Protocols supported Features/Extensions Monitors/ Displays ThinOS 9.1.
Table 15. VMware Horizon feature matrix (continued) Feature Input Device (Keyboard/Mouse) Clipboard Services Connection Management Optimized Device Redirection ThinOS 9.1.
Table 15. VMware Horizon feature matrix (continued) Feature Real-Time Audio-Video USB Redirection Unified Communications Multimedia Support Graphics ThinOS 9.1.2101 Scanner (TWAIN/WIA) Redirection Supported with VDI, RDS Hosted Desktops and Apps x.
Table 15. VMware Horizon feature matrix (continued) Feature Mobile Support Printing Security Session Collaboration Update Other ThinOS 9.1.
New and enhanced features Flash protection reliability Flash protection reliability is enhanced in this release to extend flash life. You must upgrade to ThinOS 9.1.2101 to use this enhancement. Keyboard layout updates ThinOS supports the Macedonian, Macedonian – Standard, Belgian, and Belgian (Comma) keyboard layouts. You can configure the keyboard layout from ThinOS local UI, Admin Policy Tool, or the Wyse Management Suite policy settings.
Poly EagleEye Mini webcam support The Poly EagleEye Mini webcam is functional on both ThinOS local and VDI session. Limitation: The Poly EagleEye mini webcam cannot redirect to Blast session. VNC password restriction The VNC password length is restricted to eight characters. When you enter more or less than eight characters, red tips are displayed to notify you to follow the rule and enter the correct password.
Table 16. VDI logon or session launch that goes through proxy (continued) Component Features PAC proxy GUI proxy Wyse Management Suite Wyse Management Suite connection Yes Yes (WMS value added in the Apply proxy server on application list field) Citrix Workspace App update The Citrix Workspace App version is updated to 2101.
Windows Virtual Desktop Supports Active Directory Federation Server (ADFS) logon—You can use your ADFS server login to join the on-premises Active Directory with the Azure Active Directory. You must ensure that you have an Azure Active Directory, public domain name, and on-premises Active Directory. Also, ensure that you have configured the ADFS and Azure AD Connect. For more information about how to log in to the Windows Virtual Desktop, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.
Table 17. Supported keyboard functionalities in VDI sessions VDI session Functionality Redirect the entire keyboard into a session Split keyboard and partly redirect into a session Citrix ICA Supported Supported VMware Horizon Supported Supported PCoIP Supported Not Supported You must use either the Admin Policy Tool or the Wyse Management Suite policy settings to configure the keyboard features.
Limitations VMware Horizon ● Blast session: ○ There is a probability that the session is black when a blast session is launched. During this time, you can try to disconnect and relaunch (sign-off broker and sign in again) the session. ● JVDI audio or video call: ○ In a blast session on Wyse 5470 Thin Client, sometimes there is no audio in JVDI audio or video call. ● Zoom optimization: ○ Once Zoom is launched, the video appears to be offset sometimes, which is a known issue.
Table 20. Tested environment—VMware Horizon VMware Windows 10 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows Server Windows Server 2016 APPs 2019 APPs VMware Horizon 7.12 Tested Tested Tested Tested Tested Tested VMware Horizon 2006 Tested Not tested Not tested Tested Not tested Tested Table 21.
Table 25. Tested environment—JVDI (continued) Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 2006 Windows server 2016 JVDI JVDI agent Jabber software Windows server 2019 Table 26. Tested environment—JVDI VMware VDI Operating system JVDI JVDI agent Jabber software VMware Horizon 7.12 Windows 10 12.9.2 12.9.2 12.9.2 VMware Horizon 2006 Windows server 2016 Windows server 2019 Table 27.
Table 31. Tested environment—Cisco WebEx Meetings (continued) Citrix VDI Operating system WebEx Meetings WebEx Meetings software Citrix Virtual Apps and Desktops 7 2006 Tested peripherals This section lists the supported peripheral devices.
○ U2520D ○ U2718Q (4K) ○ U2719D ○ U2719DC ○ U2720Q ○ U2721DE ○ U2421HE ○ U4320Q ○ U4919DW ○ Dell P2715Q(3840x2160) ○ Dell S2719HS (1920x1080) ○ Dell S2817Q(3840x2160) ● Printer ○ Dell B1165nfw Mono Multifunction Printer ○ Dell B1265dnf Multifunction Laser Printer ○ Dell B2360d Laser Printer ○ Dell Color Multifunction Printer - E525w ○ Dell Color Printer - C2660dn ○ Dell Multifunction Printer - E515dn ● Keyboard and Mouse ○ Dell Laser Scroll USB 6-Buttons Silver and Black Mouse - Naruto ○ Dell Laser Wired Mo
● Audio ○ Dell Pro Stereo Headset - UC150 - Skype for Business ○ Dell Pro Stereo Headset - Skype for Business - UC350 ○ Dell Professional Sound Bar (AE515M) ○ Dell USB Sound Bar (AC511M) ○ Jabra PRO 935 USB MS Lync Headset - 935-15-503-185 - 935-15-503-185 ○ Dell 2.0 Speaker System - AE215 ○ Dell Wired 2.1 Speaker System - AE415 ○ Jabra Evolve 65 MS Stereo - Headset ○ Jabra Engage 65 Stereo Headset ○ Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.
● ● ● ● ● ● ○ OMNIKEY 5025CL ○ OMNIKEY 5326 DFR ○ OMNIKEY 5321 V2 ○ OMNIKEY 5321 V2 CL SAM ○ OMNIKEY 5325 CL ○ KSI-1700-SX Keyboard Fingerprint readers ○ KSI-1700-SX Keyboard ○ Imprivata HDW-IMP-1C ○ HID EikonTouch 4300 Fingerprint Reader ○ HID EikonTouch TC510 Fingerprint Reader ○ HID EikonTouch TC710 Fingerprint Reader ○ HID EikonTouch M211 Fingerprint Reader ○ HID EikonTouch V311 Fingerprint Reader HFA ○ BLED112HDW-IMP-IIUR—BLEdongle Networking ○ Add On 1000 Base-T SFP transceiver (RJ-45) Docking sta
Table 32. Tested smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ID Prime MD v 4.1.0 Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 3810 MIFARE 1K ID Prime MD v 4.1.3(Gemalto 3811) Safenet Authentication Client 10.8 eToken Base Cryptographic Provider IDPrime MD 3811 MifareDesfire ID Prime MD v 4.1.1 Safenet Authentication Client 10.
Table 33. Known issues (continued) Issue ID Description Workaround DTOS-2183 The FastDisconnect key does not function in a VMware blast session. Reboot the system and change settings. DTOS-2173 There is no sound output when using the Dell U2722DE monitor audio jack. There is no workaround in this release. DTOS-2150 Video in a Zoom call may be offset. Sign off from the session and log off from the Broker agent. You may need to do this several times.
Table 33. Known issues (continued) Issue ID Description Workaround DTOS-1938 All outgoing VMware Horizon connection goes through proxy. There is no workaround in this release. DTOS-1934 Fast Disconnect Setting (Ctrl+F12) disconnects all VMware blast sessions but not the current session. There is no workaround in this release. DTOS-1933 Citrix RTME does not use proxy server. There is no workaround in this release. DTOS-1877 Open and close Network Setup window displays the IEEE802.
Table 33. Known issues (continued) Issue ID Description Workaround DTOS-1643 Wyse 5470 Mobile Client enables a secondary monitor as the primary monitor. Reconfigure it manually. DTOS-1626 The applications and desktops icon of two stores are displayed on the desktop when the first store login is canceled. Log off from the server and log in again. DTOS-1613 Intermittent issue occurs after the client resumes from sleep mode. There is no workaround in this release.
Table 33. Known issues (continued) Issue ID Description Workaround DTOS-273/ DTOS-210 Camera devices are not detected in Zoom if the camera is attached after meeting has started. End and rejoin the meeting to make the camera available in Zoom. DTOS-209 Jabra Panacast camera displays a black video window in Microsoft Teams and Skype for Business. Reconnect the session. DTOS-36 No out of paper message is displayed in the test print menu when the printer is out of paper.
Table 34. Fixed issues (continued) Issue ID Description DTOS-1879/ CIPS-20370 Fixed the issue where the Fn+ (right) Ctrl (Menu key) does not function as expected on Wyse 5470 Mobile Thin Client. DTOS-2028/ CIPS-20577 Changed the ThinOS 9.1 menu defaults to Restart instead of Shutdown. DTOS-1717 Fixed the issue where Citrix Director and Microsoft BgInfo displays the client loopback address for connected sessions instead of the client address.
Table 34. Fixed issues (continued) Issue ID Description DTOS-1561 Fixed the issue where Direct RDP connections do not autoconnect. DTOS-1567/ CIPS-19584 Fixed the issue where a select group domain entry is incorrectly displayed. DTOS-1583/ CIPS-19994 Fixed the issue where the mouse cursor text selector is displayed as a black box. DTOS-1590/ CIPS-19921 Fixed the issue where Devices do not display the correct information in the Wyse Management Suite dashboard.
Table 34. Fixed issues (continued) Issue ID Description DTOS-1255/ CIPS-19503 Fixed an issue where Horizon RSA does not prompt for the next token. DTOS-1199/ CIPS-19442 Added Slovakia keyboard layout. DTOS-1039/ CIPS-18370 Fixed an issue where third-party keyboards with smart card interfaces do not authenticate correctly inside a virtual machine. DTOS-1231/ DTOS-1031/ CIPS-19502/ CIPS-18440 Fixed an issue where host names with - do not resolve correctly.
Table 34. Fixed issues (continued) Issue ID Description THINOSX-7969 Fixed the issue where you cannot change full screen mode to Window mode with privilege level. THINOSX-7995/ CIPS-18845 Fixed the issue where ThinOS 9.x devices do not allow UPN login. ThinOS 9.1.
4 ThinOS 9.1.1131 Upgrade to ThinOS 9.1 from ThinOS 8.6 Use the Wyse Management Suite version 3.1 or later to upgrade your ThinOS 8.6-based thin clients to ThinOS version 9.1. Dell Technologies recommends that you use Dell Wyse Management Suite for large deployments. You cannot boot into ThinOS 9.1 when you perform the following operations in BIOS setup: ● Disable onboard Network Interface Card (NIC), Trusted Platform Module (TPM), or Platform Trust Technology (PTT). ● Clear TPM or PTT.
Table 36. Supported packages (continued) Platform names Name Description Version Imprivata_PIE The package supports Imprivata with ProveID Embedded feature. 7.1.005.00.0039_1097 Cisco_Jabber The package supports Cisco Jabber. 12.9.2.304552_3 Zoom_Horizon The package supports Zoom Meetings for VMware Horizon. 5.4.59208.1207_1 Zoom_Citrix The package supports Zoom Meetings for Citrix. 5.4.59208.1207_2 Cisco_WebEx_Meetings The package supports Cisco Webex Meetings for VDI. 40.10.11.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Boot Sleep 52 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Lock BIOS ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Desktop mode Shortcut Keys Shortcut menu Start/Left Menu 54 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature SystemTray Taskbar Zero/Modern mode Network ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Wireless 56 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Proxy VPN ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Keyboard Mouse Audio ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Serial Camera Touch screen Bluetooth System Info 60 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature System Tools Troubleshooting ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Encryption Smart Card OOBE Wyse 5470 All-in-One Thin Client 62 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature Wyse 5470 Thin Client ThinOS 8.6 ThinOS 9.
Table 38. ThinOS 9.1 and ThinOS 8.6 local features comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.
Table 39. Citrix Workspace app feature comparison matrix (continued) Feature HDX Integration HDX Multi-media HDX Graphics ThinOS 8.6 ThinOS 9.
Table 39. Citrix Workspace app feature comparison matrix (continued) Feature Authentication Security Keyboard Enhancements 66 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 39. Citrix Workspace app feature comparison matrix (continued) Feature ThinOS 8.6 ThinOS 9.1 Unicode Keyboard Layout Not supported Mapping with Windows VDA Supported Keyboard sync only when a session is launched—client Setting in ThinOS Supported Supported Server default setting in ThinOS Not supported Supported Specific keyboard in ThinOS Not supported Supported VMware Horizon feature comparison matrix Table 40.
Table 40. VMware Horizon feature comparison matrix (continued) Feature Desktop Operations Session Management (Blast Extreme & PCoIP) Client Customization Protocols supported 68 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.1 .
Table 40. VMware Horizon feature comparison matrix (continued) Feature Features/Extensions Monitors/Displays Input Device (Keyboard/ Mouse) Clipboard Services Connection Management Optimized Device Redirection ThinOS 8.6 ThinOS 9.
Table 40. VMware Horizon feature comparison matrix (continued) Feature Real-Time Audio-Video USB Redirection Unified Communications Multimedia Support Graphics Mobile Support 70 ThinOS 9.1.1131 ThinOS 8.6 ThinOS 9.
Table 40. VMware Horizon feature comparison matrix (continued) Feature Printing Security Session Collaboration Update Other ThinOS 8.6 ThinOS 9.
Table 41. Windows Virtual Desktop and RDP feature comparison matrix (continued) Category Supported Features ThinOS 8.6 ThinOS 9.
Display comparison matrix Table 42. Display comparison matrix Platforms ThinOS 8.6 ThinOS 9.1 Max resolution Max number of displays (Local) Rotation types Max resolution Max number of displays (Local) Rotation types 5070 extended 3840x2160 6 3840x2160 6 5120 x 1440 2 5070 Pentium 3840x2160 1. None 2. Left turn 90 degrees 3. Right turn 90 degrees 3840x2160 3 5120 x 1440 2 1. Portrait 2. Portrait (flipped) 3. Landscape (flipped) 4.
Table 43.
Table 43. Admin Policy Tool feature list (continued) Feature Sub-Feature Restart required Firmware BIOS Firmware Updates None Firmware Application Package Updates None System Settings Device Settings None System Settings Power and Sleep Settings None System Settings Scheduled Reboot Settings None System Settings Scheduled Shutdown Settings None Network Configuration Proxy Settings None Network Configuration Wireless Yes.
Table 43. Admin Policy Tool feature list (continued) Feature Sub-Feature Restart required want to disable Secure Boot, you must change the setting in BIOS screen. NOTE: If the BIOS does not have a password and if you are setting a new password, only the password gets applied after the first reboot. Other setting changes are applied after the second reboot. BIOS Dell Wyse 5470 AIO Yes. You must reboot the thin client to make all the settings to take effect.
Account privileges Account privilege is used to control the user permission to access admin policy and system menu items. Users can change the user privilege to High, Customize, and None from Wyse Management Suite or the admin policy tool. For information about ThinOS 9.1 features, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/ support Change group notice A new change group notice message is displayed when Wyse Management Suite group is changed.
Table 44. Proxy support (continued) Component Teradici Cloud Wyse Management Suite Features PAC proxy GUI proxy Session launch No No broker login No No Session launch No No Wyse Management Suite connection Yes Yes (Wyse Management Suite in app list) For information about DHCP option tags, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support.
NOTE: Configuring Session Settings > Citrix Session Settings > Keyboard Layout Mode to use Dynamic Sync uses an additional virtual channel. You can configure the virtual channels settings either using the Wyse Management Suite policy or Admin Policy Tool. To configure the virtual channel settings, do the following: 1. 2. 3. 4. Open the Admin Policy Tool on the ThinOS client or go to ThinOS 9.x policy settings on Wyse Management Suite.
● Enable the Microsoft Teams redirection policy is enabled in Citrix Studio. By default, the Microsoft Teams redirection policy is enabled. For more information about how to enable the Microsoft Teams redirection, see the Multimedia policy settings article at docs.citrix.com. On the ThinOS client side, you must install the Citrix package using Admin Policy Tool or Wyse Management Suite. For information about how to install the ThinOS application packages, see the Dell Wyse ThinOS 9.1 Migration Guide at www.
Table 46. Microsoft Teams optimization feature matrix (continued) Scenario ThinOS Devices—Switch headset Limited support—If you install JVDI package in ThinOS, the switched headset does not work. Dell Technologies recommends to not install JVDI package if you are using Microsoft Teams. Devices—Plug in or disconnect the camera Supported Devices—Switch camera Not supported—This is a known Citrix issue. Headset buttons—Answer/Mute/End Call Limited support—The Answer/End call button is not supported.
Table 47. Zoom optimization feature matrix (continued) Scenario ThinOS 9.
Zoom optimization known issues ● Video blinks when using Logitech C920 web camera during Zoom video call. Dell Technologies recommends using other cameras. ● If you plug in the camera after you start the Zoom meeting, the camera cannot be detected in Zoom. Dell Technologies recommends configuring the camera before the meeting starts. Cisco Webex Teams optimization ThinOS supports audio, video, and screen sharing features with Cisco Webex Teams on Citrix Virtual Apps and Desktops, and Citrix Workspace app.
Cisco Webex Teams optimization known issues ● In Help > Health Checker > Server connection, an error message that says One or more services are inaccessible is displayed occasionally. When this error message is displayed, you cannot send messages or call other users. ● The device stops responding occasionally during long audio calls. ● Only audio calls and screen sharing is supported on the Wyse 3040 Thin Client. Video calls result in performance issues.
Table 49. Cisco Webex Meetings optimization feature matrix (continued) Scenarios ThinOS 9.
Table 50. Cisco Jabber Softphone for VDI support matrix (continued) Component Supported platforms and supported versions Wyse 5470 Thin Client Wyse 5070 Thin Client Wyse 3040 Thin Client Connection broker for the hosted virtual desktops Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.15 LTSR and later Citrix Virtual Apps (formerly XenApp) 7.15 LTSR and later Citrix Virtual Apps and Desktops 7 2006 Cisco Jabber application on the hosted virtual desktop Cisco Jabber 12.9.
HDX Adaptive Display V2 ThinOS supports the selective use of a video codec (H.264) to compress graphics during video playback in an ICA session. This feature combines the H.264 mode and Thinwire Compatible mode for a better user experience. For more information about HDX Adaptive Display V2, see the Citrix documentation at docs.citrix.com. For information about how to HDX Adaptive Display V2, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support.
1. Go to Configuration Control > ThinOS > Advanced > Broker Settings > Citrix Broker Settings in Admin Policy Tool or Wyse Management Suite and enable Citrix Workspace Mode. 2. Click Save & Publish. To enable the Workspace Mode option on Admin Policy Tool or Wyse Management Suite, do the following: 1. On the ThinOS desktop, go to System Setup > Remote Connections and enable Workspace mode. 2. Click OK to save the setting. Workspace mode is displayed after the next login.
For more information regarding Keyboard Layout Mode, see Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support. VMware Horizon ThinOS 9.1 upgrades VMware Horizon Client to version 2006 that brings the newest capabilities of VMware VDI support. VMware Horizon Management and configuration From ThinOS 9.X onwards, INI management is deprecated and the devices are managed using Wyse Management Suite or the Admin Policy Tool.
Session collaboration The Session Collaboration feature lets users invite other users to join an existing remote desktop session. To configure session collaboration on ThinOS, do the following: 1. 2. 3. 4. Launch VMware Horizon View desktop. Click the VMware Session Collaboration icon from Windows system tray. Input username or email address to invite. Send the invitation to the user. After the other user logs in, the VMware Session Collaboration feature is enabled and both users can work on same session.
○ Set the force redirect setting for Horizon from Broker settings > VMware Broker Settings Include Vid/Pid USB Device Redirection according to tooltips. The setting changes in Peripheral Management > USB RedirectionvUSB Force Redirect do not work. Zoom optimization on VMware ThinOS supports audio, video, and screen sharing features with Zoom on VMware. For information about Zoom optimization, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support.
Table 51. Zoom optimization on VMware feature matrix (continued) Scenarios ThinOS 9.
Table 52. Cisco Webex Teams optimization on VMware feature matrix (continued) Scenarios ThinOS 9.
For information about installing JVDI and configuring Cisco Jabber, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.com/support. Cisco Jabber Softphone for VDI support matrix on VMware Table 53.
● TLS Check CN—Enables or disables the verification of the common name of server certificate when setting up an SSL connection in full security mode. This option is ineffective to SSL connections for Remote Desktop Service. The connection checks the server certificate common name all the times for Remote Desktop Services. To access TLS Check CN, go to Admin Policy Tool > Advanced > Privay & Security > Security Policy. NOTE: You must reboot the terminal after you change either of these options.
Table 54. Teradici PCoIP feature matrix (continued) Feature ThinOS 9.
Amazon WorkSpaces login window configuration There are two configuration updates in the Amazon WorkSpaces login window in Admin Policy Tool > Advanced > Broker Settings > Amazon WorkSpaces Settings. ● Enable customized login—Enables a customized login window. ● Enable Changing Registration Code from login window—enables user to change Registration Code from Amazon Workspace login window. For more information about Amazon WorkSpaces, see the Dell Wyse ThinOS Version 9.1 Administrator's Guide at www.dell.
Table 56. Imprivata feature comparison matrix (continued) Feature Citrix Workflows VMware Workflows Microsoft Workflows Primary Authentication Modalities via Endpoint Operating System Authentication/ ReAuthentication Modalities via Virtual Channel2 ThinOS 9.1 PIE ThinOS 9.
● ● ● ● ● ● ● ● ○ In ThinOS 8.6, RemoteApp Integrated mode is supported. However, in ThinOS 9.1, only RemoteApp Immersive mode is supported. ○ If you launch RDP connection in window mode with default resolution, the window mode displays the resolution rate of 1024x768. NOTE: Dell Technologies has moved from the proprietary RDP client to the Windows Virtual Desktop (WVD) Linux SDK for RDP support. This change has resulted in feature loss compared to 8.x due to limitations in the Linux SDK from Microsoft.
○ For specific users who want to use Citrix ADC authentication methods, such as LDAP with MFA, Dell Technologies recommends that you configure the NetScaler/ADC Authentication Method with LDAP either using the Wyse Management Suite policy or the Admin Policy tool. ● Keyboard layout Synchronization and mapping are supported from ThinOS 9.1. ● Global Connection Settings Session—Removed the Auto-connect to local devices function.
○ ○ ○ ○ ○ Thin Print is removed. Clear locally saved connections button is removed. Character Set list is removed. Touch Screen tab is removed from Peripherals window. Peripherals > Serial ￭ Removed Serial touch screen settings. ￭ Removed the 1.5 radio button from Serial Port > Stop. ○ Remote Connection > Broker Setup > Select Broker Type ￭ Removed Dell vWorkspace, and Other. ￭ When Broker Type is selected as Citrix Virtual Apps and Desktops - Removed Storefront style. - Remove Account Self-service server.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● known issue from ThinOS 9.0. Dell Technologies recommends installing Cisco_Jabber package only for Cisco Jabber VDI users. Citrix Universal Print Driver (UPD) supports only PostScript (PS) printing format due to Citrix known limitation from ThinOS 9.0. Dell Technologies recommends using PS capable printers. Do not enable video call for Citrix unified communication optimization features on the Wyse 3040 Thin Client. Video call results in performance issues.
Table 58. Test environment—Citrix Citrix Virtual Apps and Desktops Windows 7 Windows 10 Windows Server 2008 R2 Windows Server 2012 R2 Windows Server 2016 Windows APPs Server 2019 Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.6 Not tested Not tested Tested Tested Not tested Not tested Tested Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.
Table 62. Tested environment—Skype for Business (continued) Citrix VDI Operating system RTME Client RTME Agent Skype for Business client Skype for Business Server Citrix Virtual Apps and Desktops 7 2006 Table 63. Tested environment—Skype for Business VMware VDI Operating system Skype for Business Client Skype for Business Agent Skype for Business client VMware Horizon 7.12 Windows 10 5.4 7.
Table 68. Tested environment—Cisco WebEx Teams Citrix VDI Operating system WebEx Teams WebEx Teams software Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.15 LTSR Cumulative Update 5 (CU5) Windows 10 40.11.0.17133.3 40.11.0.17133 Windows server 2016 Windows server 2019 Citrix Virtual Apps and Desktops 7 1912 LTSR Citrix Virtual Apps and Desktops 7 2006 Table 69. Tested environment—Cisco WebEx Teams VMware VDI Operating system WebEx Teams WebEx Teams software VMware Horizon 7.
Table 71. Tested peripherals matrix (continued) Product Category Peripherals Input devices 106 Wyse 3040 Wyse 5070 Wyse 5470 AIO Wyse 5470 Dell 2.0 Speaker System - AE215 Not tested Not tested Tested Tested Dell Wired 2.
Table 71.
Table 71.
Table 71.
Table 71.
Tested peripheral devices This section lists the tested peripheral devices.
○ OMNIKEY 5326 DFR ○ OMNIKEY 5321 V2 ○ OMNIKEY 5321 V2 CL SAM ○ OMNIKEY 5325 CL ○ KSI-1700-SX Keyboard ● Fingerprint readers ○ KSI-1700-SX Keyboard ○ Imprivata HDW-IMP-1C ● HFA ○ BLED112HDW-IMP-IIUR—BLEdongle ● Teradici remote cards ○ Teradici host card 2220 ○ Teradici host card 2240 Tested smart cards Table 72. Tested smart cards Smart Card information from the ThinOS event log Driver Provider (CSP) Card type ActivIdentity V1 ActivClient 7.
Table 72. Tested smart cards (continued) Smart Card information from the ThinOS event log Driver Provider (CSP) Card type Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 eToken Base Cryptographic Provider SafeNet eToken 510x Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 eToken Base Cryptographic Provider SafeNet eToken 5110 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.
Known issues Table 74. Known issues Issue ID Description Workaround DTOS-790 Citrix - 80160001—The audio gets distorted when you play HTML5 videos using Browser Content Redirection in the shared screen while screen sharing on Microsoft Teams. Disable Browser Content Redirection before you share a website on Microsoft Teams meeting. DTOS-273 If you plug in the camera after you start the Zoom meeting, the camera cannot be detected in Zoom. Configure the camera before you start the meeting.
5 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation. Accessing documents using product selector You can also access documents by selecting your product. 1. 2. 3. 4. 5. 6. Go to www.dell.com/support.
6 Contacting Dell Prerequisites NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell sales, technical support, or customer service issues: Steps 1. Go to www.dell.com/support. 2.
