Dell Wyse ThinOS Version 8.5.1 Administrator’s Guide February 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 7 About this guide................................................................................................................................................................7 Technical support...........................................................................................................................................................
Configuring the general options...............................................................................................................................39 Configuring the authentication settings................................................................................................................ 40 Configuring the central configurations........................................................................................................................
Resetting to factory defaults using shutdown reset.............................................................................. 134 Resetting display settings using V-Key reset............................................................................................ 134 Chapter 7: Performing diagnostics.............................................................................................135 System tools................................................................................................
Firmware installation using HTTP or HTTPS.............................................................................................................175 Firmware installation using Wyse Management Suite.............................................................................................176 Firmware installation using Dell Wyse USB Imaging Tool.......................................................................................
1 Introduction Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance. These efficient purpose-built thin clients are virus and malware resistant and offer ultrafast access to applications, files and network resources within Citrix, Microsoft, VMware and Dell vWorkspace environments, and other leading infrastructures.
● Updated the VMware Horizon package on ThinOS to version 4.6.51718 to resolve the user trap issue on Blast protocol. ● UI enhancement that allows you to restart the client immediately or delay the restart when Wyse Management Suite policy changes need to be applied to ThinOS. See, Configuring the WDA settings. ● Updated the display priority on Wyse 5070 Extended thin client to support the latest AMD vBIOS firmware. See, Hardware capability. ● Added new INI parameters. See, Dell Wyse ThinOS Version 8.5.
2 Getting started Use the following information to quickly learn the basics and get started using your thin client: ● Configuring ThinOS using the first boot wizard ● Connecting to a remote server ● Using your desktop ● Configuring thin client settings and connection settings ● Connecting to a printer ● Connecting to a monitor ● Locking the thin client ● Signing off and shutting down ● Additional getting started details NOTE: ThinOS is centrally managed and configured using INI files to automatically push u
Figure 1.
Figure 2. First Boot Wizard—network failure To configure the First Boot Wizard: 1. Connect a new thin client or existing thin client to the Ethernet using a wired connection. The existing thin client must be reset to factory default settings to enter the First Boot Wizard.
2. Turn on your thin client. The thin client checks for a wired network connection. If the network connection is successful, a welcome screen with the model name of your thin client is displayed. The thin client validates the IP address from DHCP. If the DHCP contains the file server or the Wyse Device Manager or Wyse Management Suite configurations, then the ThinOS system desktop is loaded without entering the First Boot Wizard.
● ● ● ● ● Locale—Select a language to start ThinOS in the regional specific language. Keyboard Layout—Select a keyboard layout to set the keyboard layout in the regional specific language. Time Zone—Select a time zone to set the time zone for your thin client. Time Server—Displays the IP addresses or host names with optional port number of time servers. Advanced—Click Advanced to configure settings, such as daylight saving, time format, date format, and time servers.
○ To exit the Attach the Ethernet cable screen, and load the ThinOS system desktop, click Exit. After the connection is established, the thin client validates the IP address from DHCP. If the DHCP contains the file server or the Wyse Device Manager or Wyse Management Suite configurations, then the ThinOS system desktop is loaded. If the DHCP validation fails, or the network connection fails, then the Management Configuration screen is displayed. Follow steps 6–9. 5.
● Citrix—The broker allows you to connect to full desktops using XenDesktop or individual applications using XenApp from a centralized host through Citrix Receiver Client. ○ Server Address—Enter the host name or IP address of the broker connection. ○ Enable theme: ThinOS Lite—Select this check box to boot the thin client in ThinOS Lite mode. ○ StoreFront style—Select this check box to enable the Citrix StoreFront based layout of published applications and desktops on the thin client.
If you must initially connect to central configuration through wireless, use the Wireless tab in the Network Setup dialog box to enter the SSID and encryption configurations required or set up by the network administrator. For more information, see Configuring the Network Settings.
NOTE: User Name is the user who is logged-on and is located at the lower-left pane of the taskbar ● Zero Desktop — Click the System Settings icon on the Zero Toolbar, and then select Remote Connections.
NOTE: You can also configure automatic behavior after all desktop sessions are closed by using the Remote Connections dialog box, see Central configuration: Automating updates and configurations.
Zero toolbar The Zero toolbar usually appears at the left corner of the Zero Desktop. However, depending on administrator configurations, the toolbar can be removed or hidden. It is shown only when a user moves the mouse pointer over the left edge of the desktop screen. Administrators can configure the toolbar settings using either a dialog box, see Configuring the remote configurations or the SysMode parameter in the wnos.ini file, see Dell Wyse ThinOS INI Guide. Table 4.
Table 5. Connection options (continued) Option What It Does and use the Global Connection Settings dialog box to configure settings that affect all the connection in the list. Using Zero theme Use the zero theme option to customize the look and feel of your ThinOS for Citrix, VMware, Classic or VDI mode. To enable a zero theme, deploy the INI parameters based on your zero theme preference, and restart your thin client.
The Shortcut menu is displayed. 3. On the Shortcut menu, you are able to view and use the following options: a. Administrator Mode—Allows administrators to configure various settings locally on thin client. b. Hide all windows—Brings the full desktop to the foreground. c. Copy to clipboard—Copies an image of the full screen, current window or event log to the clipboard. The clipboard contents can then be pasted to an ICA or an RDP session.
● Non-privileged users cannot view the Connect Manager. The Connection Manager dialog box is displayed. 2. In the Connection Manager dialog box, use the following buttons to configure the Connection Manager settings: a. Click Connect to select a connection from the list and make a connection. b. Click New to open the Connection Settings dialog box either directly or through the Connection Protocol menu selection for creating a new connection definition.
the URL that is centrally defined by file servers by using the Remote Connections dialog box as described in Remote Connections. ○ Classic desktop—Use the Leave Administrator Mode option in the Shutdown dialog box. ○ Zero desktop—Use the Leave Administrator Mode option in the Shutdown dialog box, or use the Leave Administrator Mode icon (X) in the upper-right pane of the System Settings menu. NOTE: By default the Admin Mode button is not displayed on the log on dialog box.
○ ○ ○ ○ ○ ○ ○ ○ Dell vWorkspace version VMware Horizon version—This represents the Horizon revisions between the ThinOS versions. Microsoft Broker or RDP version Teradici PCoIP version—This represents the PCoIP revisions between the ThinOS versions, and is applicable to the PCoIP devices only. Imprivata version Caradigm version SECUREMATRIX version HealthCast version NOTE: ○ Kernel mode—The components are implemented in Kernel according to the specification. The version is displayed as [max].
3 Global Connection settings If you do not use INI files to provide central configuration (global connection settings) to users, you can use the Global Connection Settings dialog box to configure settings that affect all of the connections in your list of connections: ● Zero desktop—Click Global Connection Settings in the list of connections. ● Classic desktop—Click Global Connection Settings in the Connect Manager. To configure the Global Connection settings: 1.
a. Select the Enable H264 check box. This option allows H.264 decoding in Horizon Client. To ● ● ● validate the H.264 decoding, do the following: Configure the INI parameter BlastDebugClientH264=yes. Launch a VMware Blast session. On the upper-left corner of the screen, verify if the H264 basic watermark is displayed. NOTE: A performance tracker is introduced by VMware for performance evaluation and data collection. b.
4 Configuring connectivity This chapter helps you to understand various configuration settings for a secure connection. Connectivity menu includes: ● ● ● ● Configuring the network settings. Configuring the remote connections. Configuring the central configurations. Configuring the VPN manager. NOTE: To configure the settings on Classic desktop, click System Setup from the desktop menu, and use the configuration tabs.
The Network Setup dialog box is displayed. 2. Click the General tab, and use the following guidelines: a. To set the default gateway, select the type of network interface from the available options. i. Single Network support—Either wireless or wired network is connected. ● ENET—Click this option, if you want set up the Ethernet Wired Network Connection. ● WLAN—Click this option, if you want set up the Wireless Network Connection.
c. Enter the digit multiplier of 30 seconds in the TCP Timeout box to set the time-out value of a TCP connection. The value must be 1 or 2 which means the connection time-out value is from 1x30=30 seconds to 2x30=60 seconds. If the data for connecting to the server is not acknowledged and the connection is time out, setting the time-out period retransmits the sent data and again tries to connect to the server till the connection is established. 3. Click OK to save the settings.
If name servers are changed using GUI, INI or link down/up, then the details are displayed in Event Logs. In dynamic mode, the DNS/WINS can be merged from Ethernet 0 and Ethernet 1, if network is not working. i. Enter the URL address of the DNS Domain in the DNS Domain box. ii. Enter the IP address of the DNS Server in the DNS Server box. Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses.
a. DHCP Option IDs — Enter the supported DHCP options. Each value can only be used once and must be between 128 and 254. For information about DHCP options, see DHCP options. b. Interpret DHCP Vendor-Specific Info — Select this check box for automatic interpretation of the vendor information. c. DHCP Vendor ID — Shows the DHCP Vendor ID when the dynamically allocated over DHCP/BOOTP option is selected. d.
Figure 4. ENET tab a. Ethernet Select—Allows you to select the wired network connection. For Wyse 5070 thin client without SFP or RJ-45 module, the ENET0 option is selected by default. For Wyse 5070 thin client with SFP or RJ-45 module, select either ENET0 or ENET1 based on your network preference. b. Ethernet Speed—The default value is Auto-Detect.
subnet as the thin client as defined by the IP address and the subnet mask. If DHCP is used, the address can be supplied through DHCP. d. Select the IPv6 check box, and then click Advanced to select various IPv6 supported setting options from the available check boxes.
● PEAP—Select this option, and click Properties to configure the Authentication Properties dialog box. Be sure to select either EAP_GTC or EAP_MSCHAPv2, and then use the correct username, password, and domain. Validate Server Certificate is optional. ● FAST—Select this option, and click Properties to configure the Authentication Properties dialog box. Be sure to select either EAP_GTC or EAP_MSCHAPv2, and then use the correct username, password, and domain. Validate Server Certificate is optional.
a. Add—Use this option to add and configure a new SSID connection. You can configure the SSID connection from the available security type options. After you configure the SSID connection, the added SSID connection is listed on the page of the WLAN tab. b. Remove—Use this option if you want to remove a SSID connection by selecting the SSID connection from the list.
c. Properties—Use this option to view and configure the authentication properties of a SSID connection that is displayed in the list. d. Select the Disable Wireless Device check box, if you want to disable a wireless device. ● Always—Click this radio button if you want to disable the wireless device at all times. ● EnetUp—Click this radio button if you want to disable the wireless device whenever the wired network is connected. 3. Click OK to save the settings.
a. Enter the HTTP proxy port number or HTTPS proxy port number, User name and Password in the respective fields. However, credential pass through ($UN/$PW) is not recommended because it starts before user sign on. Wyse Management Suite uses both HTTP/HTTPS and MQTT protocols to communicate with the WMS/MQTT server. However, the HTTP proxy cannot redirect TCP packages to the MQTT server which requires a SOCKS5 proxy server.
Configuring the remote connections Use the Remote Connections dialog box to configure thin client remote connections including ICA, RDP, Citrix XenDesktop, Microsoft, VMware View, Dell vWorkspace, and other broker server connections. This dialog box also enables you to configure visual options, and general connection settings.
NOTE: The Visual Experience tab is grayed out, if the StoreFront Style check box is selected for a Citrix Broker Server entered in the Broker Setup tab. a. Classic Desktop — Displays the full taskbar, desktop and Connect Manager familiar to ThinOS users. This option is recommended for terminal server environments and for backward compatibility with ThinOS 6.x versions. b. Zero Launchpad — Displays the new launch pad style GUI designed for VDI use.
2. Click the General Options tab, and use the following guidelines: a. Click the available options to select the action after you exit all open desktops. The available options are None, Sign-off automatically, Shut down the system automatically and Restart the system automatically. NOTE: By default, None is selected and the thin client automatically returns to the terminal desktop. b. c. d. e. Default Sign-on Username— Enter the Default user name. Default Sign-on password— Enter the Default password.
3. After configuring your preferred authentication, click OK to save the settings. Configuring Imprivata OneSign server OneSign Virtual Desktop Access provides a seamless authentication experience and can be combined with single sign-on for No Click Access to desktops and applications in a virtual desktop environment.
● ● ● ● ● ● ● ● ● ● ● ● ● Guided Question and Answer login Authenticate w/Password Authenticate w/Password + Password Change Authenticate w/Password + Password Change | New Password is Invalid Authenticate w/Proximity Card + Password Authenticate w/Proximity Card + Pin Authenticate w/Proximity Card + Pin | Pin not enrolled Authenticate w/Proximity Card Alone | Retrieve Password Retrieve User Identity Password Reset User Identity Password Update User Identity Password Enroll Proximity Card Lock/Unlock Termi
○ If you enable this feature by selecting the check box, the shutdown and restart icon is shown in ThinOS login and locked windows. ○ If you clear the check box, the shutdown and restart icon is grayed out. ● FailedOneSignAuth Allow—Only yes or no options are supported. Non-OneSign user can log in to the Broker by clicking No radio button. ● Logging Allow ○ OneSign logs could output on ThinOS with this feature. An INI configuration is needed correspondingly. ○ Loglevel=0/1/2/3. The default value is 0.
The SSPR configuration object controls the Self-Service Password Reset behavior for a user. The enabled attribute specifies whether the user is allowed to reset their password as part of emergency access. The mandatory attribute specifies whether the user must reset their password as part of emergency access. 4. Configuring the RFIDeas configuration object The RFIDeas configuration object controls the behavior of the RFIDeas readers.
8. Password Self-Services force enrollment feature Selecting this check box allows you to reset the primary authentication password. INI configuration for Imprivata OneSign Server A new INI parameter AutoAccess=command is added. The new value is AutoAccess=Local. When AutoAccessis set to local, the ThinOS ignores the brokers that are set on the Imprivata OneSign Appliance and starts the broker/connections which are defined in wnos.ini or local defined on the client.
1. Tap the proximity card. The card enrollment page is displayed. 2. Enter the credentials and then click OK. Proximity card is enrolled successfully.
Imprivata Bio-metric Single Sign-On Fingerprint identification feature is highly reliable, and cannot be easily replicated, altered, or misappropriated. The prerequisites of OneSign server are: ● Imprivata v4.9 or later appliance version is needed that supports the WebAPI v5 and later versions. ● Fingerprint identification license is required. NOTE: ● Supported protocols are RDP, ICA, and PCoIP.
2. Unlocking the Virtual Desktop using Fingerprint Authentication. ● Enable the Imprivata Virtual Channel from ThinOS Global Connection Settings. ● When you lock the virtual desktop in the session, the Fingerprint window is displayed automatically.
3. Managing Fingerprints on virtual desktop. ● Legend Fingerprint Management is supported. ● Fingerprint management with Imprivata Confirm ID enabled is not supported. This requires both supervisor and user to finish the enrollment and it is recommended to use Windows platform to perform this action. To manage fingerprints, do the following: a. Right-click the OneSign agent icon in System tray. b.
Configuring the Caradigm server Caradigm Single Sign-on and Context Management (SSO & CM) is the product of the Caradigm Company which provides Single Sign-on and Context Management Services. Caradigm solution has been integrated since ThinOS 8.1. To configure the Caradigm integration on ThinOS, do the following: 1. From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2. Click the Authentication tab, and then click Caradigm.
a. SSO & CM Server—Enter the IP addresses of the Single Sign-On (SSO) and Context Management (CM) Servers. b. Default Group Name—Type the name of the default group in the Default Group Name box. c. Enable logoff remote desktop ● Select the check box to log off the current user from the session before system sign-off. ● Clear the selection to disconnect from the session. 3. Click OK to save the settings. Configuring the Caradigm Vault server To configure the Caradigm Vault server on ThinOS: 1.
4. Click SSO&CM > Advanced Configurations , and use the following guidelines: a. Ensure that the Enable Proximity Support check box is selected. b. Ensure that the Enable way2care check box is selected. 5. To prepare a certificate to the Caradigm Vault Server, use the following guidelines: The Caradigm Vault Server uses the certificate to validate the connection between the Tap Server and the thin client. a.
Use the Thin Client Certificates page to add certificates for the thin client devices. The certificate must be a text in PEM format, that is, a text-based Base64-encoded DER file. ● Open the DER cert file on Notepad. ● Log in to the Vault Server Admin Console, and then click Appliance > Thin Client Certificates.
2. Click the Authentication tab, and then click HealthCast. 3. Enter the HealthCast server details in the box provided.
4. To import the client certificate, click Browse, and select the appropriate certificate you want to use. 5. Click OK to save the settings. INI configuration To configure using INI parameters, add the following INI parameters to your wnos.ini file: HealthCastServer— The server address and options needed for the client to connect to the HealthCast Web API Server.
registration process. This is a one-time event after which you can use the card wherever HealthCast is installed. ● Manual login and lock/unlock terminal—If you do not have a card, or choose not to use your card, then you can manually log in using your user name and password. Administrators can disable manual login, if they wish, so that users can sign on with their proximity cards. You can also lock or unlock the terminal, if you have signed on with a manual login.
You can lock the session to secure it, but leave the remote session connected for fast access when you return. To do this, tap the proximity card and the session is locked. To resume the session, tap the card again. ● Walk away—Terminals can be configured to lock or log off sessions that have been left open. The time that will elapse before automatic lock or log off can be set by an administrator using the convenient web administration application.
● Lost or stolen card—If you report a card as lost or stolen, an administrator can immediately disable the card using the convenient web administration application. This prevents anyone else from using it. ● Self-Service Password Reset (SSPR)—If SSPR enabled by an administrator, you can register for SSPR and reset your passwords without calling the help desk.
File Servers/Path, Username and Password — Enter the IP address or host name of the file server that provides the system software and update images. The address can be supplied through DHCP, if DHCP is used. a. File Servers/Path — Allows maximum of 127 characters for file server, and maximum of 127 characters for root path. The data specifies part of the path to be used when the server is accessed. Multiple file servers/paths may be named, as long as all data fits in the length limitation. b.
By default, the WMS option is selected. Wyse Management Suite service automatically runs after the client boot up. If the first discovery, for example, the Wyse Management Suite service is not successful, it seeks for the next priority, for example, WDM service. This continues until a discovery is successful. If all discoveries fail, then it is started again automatically after a fixed time—24 hours. a.
# CA Validation DNS Record Type: DNS Text Record Name: _WMS_CAVALIDATION. Value Returned: TRUE or FALSE (as String) Example: _WMS_CAVALIDATION.WDADEV.com c. Group Registration Key—Enter the Group Registration Key as configured by your Wyse Management Suite administrator for the desired group. To verify the key, click Validate Key. A Group Registration Key is not required for the private Wyse Management Suite server.
1. Click WDM, and use the following guidelines: a. WDM Servers—Enter the IP addresses or host names, if WDM is used. Locations can also be supplied through user profiles, if user INI profiles are used. b. DNS Name Record—(Dynamic Discovery) Allows devices to use the DNS hostname lookup method to discover a WDM server. c. DHCP Inform—(Dynamic Discovery) Allows devices to use DHCP Inform to discover a WDM server. d.
3. Click New to create a new session. a. Session Name (up to 21 characters)—Enter the name of the Session Name. This is not a mandatory option. If the field is left blank, the VPN server name will be used as the session name. b. VPN server (up to 63 characters)—Enter the IP address of the VPN Server. This is defined as either an IP address or a host name. This is a mandatory option. c. Login Username (up to 31 characters)—Enter the Login Username. This is a mandatory option. d.
4. Click Connect. The connection status is displayed.
5 Configuring the connection brokers In a Virtual Desktop Infrastructure (VDI) environment, a connection broker is a software entity that allows you to connect to an available desktop. The connection broker facilitates the VDI environment to securely and efficiently manage the centrally hosted desktop environments. NOTE: ● Linux hosted desktop in Citrix, VMware, and Dell vWorkspace brokers are supported. ● Windows 10 desktop in multiple brokers is supported.
Citrix HDX RealTime Multimedia Engine or RealTime Optimization Pack HDX RealTime Optimization Pack (RTOP) provides a scalable solution to deliver audio-video conferencing and Voice over Internet Protocol (VoIP) enterprise telecommunication by using Microsoft Skype for Business. The Optimization Pack supports XenDesktop and XenApp environments to users on ThinOS devices. For more information about HDX RealTime Optimization Pack, see Citrix documentation.
● The Firewall configuration is required on remote server and VDA. For more information, see the Citrix documentation at docs.citrix.com. ● The RTME 1.8 feature on ThinOS supports only HDX RealTime Connector 1.8 due to Citrix limitation. 2. Update the ThinOS firmware, and install the RTME.i386.pkg on the ThinOS client. NOTE: Since ThinOS 8.3.1 HF release, the RTME 1.8 and 2.1 co-exist in the release package, supporting both versions of RTME connectors.
2. Click the About tab in the Citrix HDX RealTime Connector for Microsoft Lync 2013 dialog box. The RTME status is displayed in the upper-right pane of the dialog box. If the RealTime Multimedia Engine is successfully initiated between the ThinOS client and Citrix desktop, the RTME status is displayed as follows: Table 6.
● The RTME 1.8 feature on ThinOS does not work with other versions of HDX RealTime connector due to known Citrix limitation. ● If you change the audio device during an RTME call, the audio input or output might stop responding. ● In a video conference call, when different user is speaking, the on-screen video switches to the active user, but takes a few seconds to switch over. Tested devices—For information about the tested devices for RTME, see the latest Dell Wyse ThinOS release Notes.
Citrix icon refresh Citrix applications can be refreshed by clicking Refresh from PNMenu. There are two methods to refresh the Citrix applications: ● Manual refresh ● Auto refresh using the INI parameter Refreshing Citrix applications manually To refresh the Citrix application manually, do the following: 1. For single StoreFront or PNAgent server, change the application in broker, and then click Refresh from PNMenu. The following message is displayed in the lower right pane during application refresh. 2.
4. Refresh scope covers the aspects such as, application removed, added, duplicated, disabled, enabled, icon/title change, and on/off desktop. Active sessions that are started are not affected by application refresh. 5. The disconnect session can be reconnected after application refresh, if Automatic reconnection at logon is enabled in remote connection.
Using Citrix NetScaler with CensorNet MFA authentication SMS PASSCODE is re-branded as CensorNet MFA. You can configure NetScaler Gateway to use a One Time Passcode/ Password (OTP) in the form of a personal identification number (PIN) or passcode. To obtain this one-time password, you must install CensorNet app on your mobile. After you enter the passcode or PIN, the authentication server invalidates the one-time password. You cannot enter the same PIN or password again.
Configuring ICA connections To configure the ICA connections: 1. From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2. In the Broker Setup tab, from the drop-down list, select the Broker type as None. 3. Click ICA connection protocol, and click Configure. The Default ICA dialog box is displayed. NOTE: Default ICA is always used for direct connection to a published application and not for StoreFront or PNAgent. 4.
Figure 6. Default ICA a. Server or Published Application—Select the type of connection to which the settings apply. b. Connection Description—Enter the descriptive name that is to appear in the connection list (38 characters maximum). c. Browser Servers—Enter a delimited (comma or semicolon) list of IP addresses or DNS-registered names of ICA servers that contains the master browsers list, or that could refer to another server that contains the list.
e. Encryption Level—Allows you to select the security level of communications between the thin client and the ICA server. Basic (the default option) is the lowest level of security. Basic allows faster communication between the device and the ICA server because it requires less processing than the higher levels of encryption. NOTE: The encryption selection applies to the security of communications between the thin client and the ICA server only.
If the Login User name, Password, and Domain name boxes are not populated, you can enter the information manually in the ICA server login screen when the connection is made: ● Login Username—Maximum of 31 characters is allowed. ● Password—Maximum of 19 characters is allowed. ● Domain Name — Maximum of 31 characters is allowed. ● Logon Mode — Select User-specified credentials, Smart Card, or Local User. b.
● Increase the display memory limit to support more color depth and higher resolution. For more information, see Citrix documentation citrix.com. User scenario: 1. Connect multiple monitors to ThinOS device. 2. In the Display Setup dialog box, disable Mirror Mode, and configure the display layout. 3. Launch an ICA desktop with full screen. Table 7.
Before resetting password or Unlocking account Before resetting your password or unlocking your account, you must register for the security questions enrollment. To register your answers for the security questions, do the following: 1. From the PNMenu, click the Manage Security Questions option (Classic and StoreFront only). The Security Questions Enrollment window is displayed. 2. Enter the appropriate answers to the question set.
3. Click OK to register the security questions. Using Account Self-Service After the security questions enrollment is complete, when ThinOS is connected to a StoreFront server with Self-Service Password Reset enabled, the Account Self-Service icon is displayed in the sign-on window. NOTE: If you enter wrong password more than four times in the Sign-on window, the client automatically enters the unlock account process. 1. Click the Account Self-Service icon to unlock your account or reset your password.
2. Click Unlock account or Reset password based on your choice, and then click OK. Unlocking account After you register the security questions, do the following to unlock your account: 1. Choose a task (Unlock account) in Account Self-Service window. 2. Enter the user name. The Unlock Account dialog box is displayed. 3. Enter the registered answers to the security questions.
If the provided answers match the registered answers, then the Unlock Account dialog box is displayed. 4. Click OK to successfully unlock your account. NOTE: ● If the provided answers are incorrect, the following error message is displayed. ● If you provide the wrong answers more than three times, you cannot unlock the account or reset the password, and the following error messages are displayed.
Resetting password After you register the security questions, do the following to reset your password: 1. Choose a task (Reset password) in Account Self-Service window. 2. Enter the user name. The Reset Password dialog box is displayed. 3. Enter the registered answers to the security questions.
If the provided answers match the registered answers, then the Reset Password dialog box is displayed. 4. Enter and confirm the new password. 5. Click OK to successfully change the password. If you provide the wrong answers, you cannot reset the password, and an error message is displayed. QUMU or ICA Multimedia URL Redirection QUMU utilizes ICA Multimedia URL Redirection. You are required to install a browser plug-in for this feature to work.
HTML5 Video Redirection HTML5 Video Redirection controls and optimizes the way XenApp and XenDesktop servers deliver HTML5 multimedia web content to users. From XenApp and XenDesktop 7.12, this feature is available for internal web pages only. It requires the addition of JavaScript to the web pages where the HTML5 multimedia content is available, for example, videos on an internal training site. The following server policies must be enabled: ● Windows Media redirection—By default this option is enabled.
Figure 9. Use video codec for compression setting ● ThinWire Plus—Equivalent to Do not use video codec option ● Fullscreen H.264—Equivalent to For the entire screen option ● Selective H.264—Equivalent to For actively changing regions Verifying the working status of the ICA connections ● ICA SuperCodec is always enabled without any limitation. ● ThinOS event log displays ICA: SuperCodec enabled. NOTE: For ICA connections, there is no INI parameter.
Anonymous logon Anonymous logon feature enables the users to log into the StoreFront server configured with unauthenticated store without Active Directory (AD) user credentials. It allows unauthenticated users to access the applications instead of AD accounts. NOTE: Anonymous logon is not supported with legacy mode of StoreFront server.
Citrix UPD configuration on server a. To enable the printer policy, use the following guidelines: i. To enable the printer policy in XenApp 6.5– Go to the DDC Server, click Start > Citrix AppCenter . ii. Click Citrix Resources > XenApp > Policies > User > Settings > Printing > Client Printers and enable the Auto-create generic universal printer. iii. Click Printing > Drivers and set the Universal print driver usage to Use universal printing only from the drop-down menu available.
iv. To enable the printer policy in XenApp/XenDesktop 7.5 and later versions, do the following: i. Go to the Citrix DDC Server, Ordered Click List Citrix Number studio5 > policies and add a policy. Enable the Auto-create generic universal printer option. Ordered Set the ListUniversal Number 5print driver usage to Use universal printing only from the drop-down menu. b. Check registry and make sure the same driver has been installed.
i. Check the drivers in registry of the server or desktop which you want to connect. The server or desktop must have ps, pcl5, pcl4 drivers in the registry and the same driver must be installed on the server or desktop. ii. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\UniversalPrintDrivers\. ThinOS does not support EMF and XPS. NOTE: The supported drivers in the following table are one of the supported drivers for Citrix UPD used in ThinOS. One of the recommended driver is provided here as an example.
Flash Redirection The Flash Redirection solution is to off-load flash content to the ThinOS client, and locally render and decode the flash playback. The off-loading is conducted by Citrix HDX Flash Redirection. The local rendering and decoding process are conducted by customized flash player and other multimedia process that runs locally on ThinOS. Supported Environment— Supports only Citrix Connections with XenApp 6.5 and later versions and XenDesktop 7.0 and later versions.
How to verify it is working or not working a. Right-click the flash video to know the flash player version. It displays version information of the customized player at ThinOS client side which is 11.1.102.59. If the flash player version is different, then it is unsuccessful server rendering. b. During the flash playback, it will display ThinOS event logs for HDX FR in the System Information dialog box. i. FR: Media type video/x-264 ii.
The Remote Connections dialog box is displayed. 2. In the Broker Setup tab, from the drop-down list, select VMware view, and do the following: ● Broker Server—Enter the IP address/Hostname/FQDN of the Broker Server. ● Auto Connect List—Enter the name of the desktops that you want to launch automatically after logging in to the respective broker. More than one desktop can be entered. Each desktop name is separated by semicolon, and is case-sensitive.
RDS desktop through PCoIP/Blast—You can view and connect to the Remote Desktop Service (RDS) desktop through the PCoIP/Blast protocol in the broker using PCoIP/Blast enabled the ThinOS clients. In VMware Horizon View 6.0 and later versions, the RDS desktop has RDP, PCoIP or Blast connections based on server configurations. NOTE: The Horizon application is supported on both PCoIP and Blast. RDP is not supported. The RDS desktop protocol switch message dialog box is provided in this release.
9. Select the Always use this account check box to use the login account that you have specified. You cannot change this login account for other users. Hide Server URL—The server URL can be hidden in the Horizon View broker UI. You can configure this setting using any of the following methods: ● Using View Connection Server web portal 1. Log into your View Connection Server web portal. 2.
NOTE: USB redirection must be disabled for the audio/video devices. 2. Verify the audio playback of the system using the VMware virtual audio. 3. Verify the system audio recording using the VMware virtual microphone. 4. Verify the audio settings in VoIP application.
5. Verify the video settings in VoIP application using the VMware virtual webcam. 6. Start the audio or video calls. Dependencies and known issues ● Dependency: RTME.i386.pkg needs to be installed for RTAV video. ● The answer call button of the local audio device, supported by HDX RTME, is not supported by RTAV. ● RTAV does not support RDS desktop, for example, 2008 R2/ 2012 R2 according to VMware. ● Support for PCoIP and Blast protocol only. RDP protocol is not supported according to VMware.
Supporting VMware Blast VMware Blast display protocol can be used for remote applications and for remote desktops that use virtual machines or shared-session desktops on an RDS host. Select this protocol connection to display the desktop with the Blast protocol. NOTE: When you pause the pointer over the connection icons, the corresponding connection protocols are displayed in tooltip. This is designed for RDSH applications. From ThinOS 8.
Table 9. Blast feature matrix (continued) Blast features Support on ThinOS Comments/ Known issues Multi-display/ 4K/ 32-bit Yes See, VMware Blast support information. For example, the pre-requisite is Virtual Machine video RAM. ClearType fonts support Yes ThinOS supports the TrueType fonts 3D display Yes See, VMware Blast support information Blast recovery from network interrupt Yes Requires Horizon View agent 7.0.1 For more information about VMware Horizon Blast, see VMware documentation.
Table 12. Blast H.264 decoding Screen resolution within VMware Horizon Blast session Blast H.264 decoding in VMware Horizon Blast session Summary Session display width is less than or equal to 1920 pixels. Blast H.264 decoding is always enabled. Horizon client uses Blast H.264 decoding even if the H.264 decoder setting is disabled using GUI or INI options. Session display width is greater than 1920 pixels. Blast H.264 decoding is disabled by default. You can enable Blast H.
Table 13. Matrix for multi screen support (continued) PCoIP Multi-monitor support Vertical Yes Yes NA NA NA Yes Yes NA NA NA Yes NA NA NA NA Wyse 5070 thin client—Celeron Resolutio n Display layout No.
Figure 10. Printer Setup d. Click Ok to save the configuration. 6. Click the Options tab, and do the following: a. Set LPT1: as default printer. NOTE: Do not select the Enable .print Client check box. b. Click Ok to save the configuration.
Figure 11. Options 7. Connect to a VMware Blast session. Go to Control Panel > Devices and Printers. The printer that is configured locally in ThinOS is mapped to the session. The mapped printer’s driver is TP PS Driver and the port is TPVM port. The virtual printer allows the ThinOS local printer to be mapped to the VMware Blast session without installing the printer driver in the session.
Configuring the Microsoft Remote Desktop broker connection To configure the Microsoft Remote Desktop broker setup: 1. From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2. In the Broker Setup tab, from the drop-down list, select Microsoft, and do the following: ● Broker Server—Enter the IP address/Hostname/FQDN of the Broker Server.
a. Connection Description—Enter the descriptive name that is to appear in the connection list (38 characters maximum). b. Host Names—Use the list to select the valid DNS server name or the IP address of the server to which the thin client connection is to be made you can also use Browse next to the box to make the selection you want. For example, a list of WTS servers on the local network from which you can select. NOTE: The server name may be resolved using one of two mechanisms: DNS, and WINS.
You can reset the options on the Connection tab of the Connection Settings (RDP) dialog box. To do so, click the Reset VM command button. This command button is located in the upper-right of the dialog box. It appears only with a VDM broker connection. 5. Click Logon tab, and use the following guidelines: a. Logging on area —Enter login username, password, and domain name. If these boxes are not populated, you can enter the information manually in the RDP server login screen when the connection is made.
a. b. c. d. Wallpaper—When selected, disables the desktop wallpaper. Menu / Window animation—When selected, disables the menu or window animation. Theme—When selected, disables the desktop themes. Show content when dragging—By default, when you grab a Window by the title bar and move it around, the contents of the window will move with it. Select this to disable this content view so that only the outline of the window moves when dragging it, until you drop the window.
Support for multi-monitors in RDP session ThinOS supports multiple-monitor display to launch RDP desktops on each monitor. User scenario: 1. Connect multiple monitors to ThinOS device. 2. In the Display Setup dialog box, disable Mirror Mode, and configure the display layout. 3. Launch an RDP desktop with full screen. All data described in the following table is based on virtual machine without RemoteFX/vGPU enabled configuration. Table 14.
Table 16. RDP H.264 decoding matrix (continued) Unit type Wyse 5070 thin client— Celeron processor Wyse 5070 thin client— Pentium processor GPU Intel Session Windows 10/Windows Server 2016 Windows 8.1/Windows Server 2012 R2 Display resolution H.264AVC444 Decoding H.
Figure 12. Event log tab NOTE: ● Dependence 1—RDP GFX status, H.264 and VOR work only when GFX is enabled. ● Dependence 2—VOR is dynamic. So the enablement / disablement of VOR dynamically changes during the change in the video resolution (enlarge/shrink). ● Dependence 3—H.264 enablement is decided at the beginning of connection, depending on the maximum resolution available for the session. ● In Microsoft broker 2016, and Windows 10/2016 sessions, if H.264-AVC444 is enabled, then VOR is not used.
Figure 13. Event log tab The following screenshot displays the TS Gateway III connection setup logs: Figure 14. Event log tab NOTE: WebSocket connection log is hidden and not displayed in the Event Log tab. Configuring Dell vWorkspace Workspace virtualization delivers a list of applications or desktops together as a single complete virtual workspace. It isolates and centralizes an entire computing workspace.
● Broker Server—Enter the IP address/ Hostname/ FQDN of the Broker Server. ● Auto Connect List—Enter the name of the desktops that you want to launch automatically after logging in to the respective broker. More than one desktop can be listed. Each desktop name is separated by a semi-colon, and is case-sensitive. ● Select the check box to enable vWorkspace Gateway. ● vWorkspace Gateway—Enter the IP Address of the vWorkspace Gateway. 3. Click OK to save the settings.
6 Configuring local settings You can configure available thin client settings on the thin client using the following. Depending on user privilege level, some dialog boxes and options may not be available for use.
a. Screen Saver — Allows you to select the type of screen saver you want. The default is to Turn Off Screen. Other available screen savers are Flying Bubbles, Moving Image, Showing Pictures, and Playing Video. b. Timer — Select a time after which the screen saver is to be activated; either disable, 1 minute, 3 minutes, 5 minutes, 10 minutes (default), 15 minutes, or 30 minutes. When the thin client is left idle for the specified idle time, the screen saver is initiated. c.
1. From the desktop menu, click the System Setup, and then click System Preferences. The System Preference dialog box is displayed. 2. Click the Time/Date tab, and use the following guidelines: a. Time Zone— Select a time zone where the thin client operates from the drop-down list. Default value is Unspecified. b. Enable Daylight Saving— Allows you to enable the daylight saving settings.
2. Click the Custom Info tab to enter configuration strings used by WDM software. The configuration strings can contain information about the location, user, administrator, and so on. Clicking OK transfers the custom field information you enter in the dialog box to the Windows registry. The information is then available to the WDM Client Manager. For more information on using Custom Fields and using WDM for remote administration and upgrading thin client software, see WDM documentation. 3.
Figure 15. Display settings If you clear the Mirror mode check box, the Span Mode is enabled. The following screen represents the span mode configuration.
Figure 16. Display settings Blocks displayed on the screen represent the number of monitor screens connected to the thin client. Each block represents a single monitor screen. Every monitor contains a unique display order number and display configuration. You can move the blocks horizontally or vertically and construct the multi-display layout in mixed directions. To construct a new display layout, move the blocks to your preferred position, and click Apply. A new display layout is created.
In Span Mode, select a monitor block and change its resolution from the Resolution drop-down list. ● Rotation—From the Rotation drop-down list, select an option to rotate the monitor screen in different directions— Left turn 90 degrees or Right turn 90 degrees. By default, the option is set to None. 3. Click Apply. The new display settings are applied, and you can view the modified display. 4. Click OK to confirm the new settings.
This section describes the hardware capability for display. Table 18. Port preferences Model Summary Wyse 5070 thin client with Celeron processor ● On Wyse 5070 thin client without wireless module, the optional port can be used as second RJ-45, SFP, VGA, or second serial port. ● On Wyse 5070 thin client with wireless module, the optional port cannot be used as second RJ-45 or SFP. ● When monitor is connected on USB Type-C port, DisplayPort 2 becomes inactive.
Wyse 5070 thin client with Pentium processor Table 21. Display matrix Number of displays Supported display resolution 4K resolution Non-4K resolution 3840 x 2160 @ 60 Hz Up to 2560 x 1600 @ 60 Hz One display Yes Yes Two displays Yes Yes Three displays¹ Yes Yes ¹Dell recommends that you configure a maximum of two displays with 4K resolution and the third display with non-4K resolution on DisplayPort 3 for optimized stability and performance.
Table 24. Ports Ports DP1 DP2 DP3 VGA USB Type-C mDP4 mDP5 DP6 Monitor priority 1 2B¹ 3B² 3A² 2A¹ 4 5 6 4K display Yes Yes Yes No³ Yes Yes Yes Yes Non-4K display Yes Yes Yes Yes³ Yes Yes Yes Yes ¹DP2 and USB Type-C port are mutually exclusive with USB Type-C port taking higher priority. ²DP3 and VGA port are mutually exclusive with VGA port taking higher priority. ³VGA port supports only 1080p resolution.
NOTE: Earlier in ThinOS zero theme, the Display Setup window was aligned with left-hand setting panel. In current scenario, the Display Setup window is positioned to center of the screen regardless of Classic/Zero mode. This enhancement is made to easily configure the display setup along with the confirmation window. Known issues ● Hot plugging a monitor may result in a black screen in the VDI connected session. To recover the session screen, you must power off the monitor, and then power on the monitor.
Table 25. Keyboard settings (continued) Parameter Description numbers 0 through 127 to represent all English characters and special control characters. European ISO character sets are similar to ASCII, but they contain additional characters for European languages. Keyboard Layout Presently the keyboard languages listed in the Keyboard layout drop-down list are supported. The default value is English (United States). Delay Before Repeat Specifies the repeat parameters for held-down key.
Configuring the audio settings To configure the audio settings: 1. From the desktop menu, click System Setup, and then click Peripherals. The Peripherals dialog box is displayed. 2. Click the Audio tab to select the volume settings for connected devices. Figure 18. Audio tab a. Click the Playback Devices tab to select the type of the audio from the drop-down menu.
● Headphone ● Speaker NOTE: To disable the headset popup dialog box, select the Not show again check box, and click OK. You can also use an INI parameter to enable or disable the headset popup dialog box. For more information about INI parameters, see the latest Dell Wyse ThinOS INI Reference Guide. For information about the known issues, see the latest Dell Wyse ThinOS Release Notes. Using DisplayPort audio Use the DisplayPort (DP) interface to connect your thin clients to the display devices.
b. c. d. e. f. Baud Rate—Select the Baud Rate from the drop-down list. Default is 9600. Parity—Click the button to select the Parity. Stop—Click the button to select the stop bits 1, 1.5, 2. Default value is 1. Size—Click the button to select the Character size 5, 6, 7, or 8 bits. Default is 8. Flow Control—Click the button to select Flow Control: Either None, XON/XOFF, CTS/RTS, or Both can be selected. Default is None. g.
NOTE: From ThinOS version 8.5, the ELO touch screen does not work in certain scenarios. For more information, see the latest Dell Wyse ThinOS Release Notes. Configuring the Bluetooth settings The Bluetooth feature helps you to connect your thin client with Bluetooth enabled devices such as headsets and mouses. ThinOS supports Intel Dual Band Wireless AC 9560 chipset. For mouse, keyboard, and headset, ThinOS supports both Bluetooth 3.0 and 4.0. Bluetooth 4.0 supports Classic and Bluetooth Low Energy (BLE).
Table 26. Bluetooth status (continued) Attribute Paired Value Summary Connecting The Bluetooth device is connecting to the ThinOS device. Disconnected The Bluetooth device is not connected to the ThinOS device. Yes The Bluetooth device is paired with the ThinOS device. No The Bluetooth device is not paired with the ThinOS device. ● Address—Displays the address of the Bluetooth device connected to your thin client.
6. After reboot, you cannot reconnect the Bluetooth headsets, and you must reboot headsets to reconnect. This functionality works as designed by Intel. Workaround—Reopen the Bluetooth headset to reconnect. 7. After restoring the thin client to factory default settings, the Bluetooth connection may fail when you connect to a Bluetooth device the first time. However, the thin client connects to the Bluetooth device from second instance onwards. 8.
2. Click the Ports tab, and use the following guidelines: a. Select Port— Select the port you want from the list. LPT1 or LPT2 selects the connection to a direct-connected USB printer. b. Printer Name — (Required) Enter name you want displayed in your list of printers. most USB direct-connected printers report/fill in their printer name automatically. NOTE: If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer. c.
If the thin client is to be used as an LPD printer server, DHCP must not be used and a static IP address must be assigned to the client, see Configuring the Network Settings. 3. Click OK to save the settings. Configuring the LPDs settings To configure the LPDs settings: 1. From the desktop menu, click System Setup, and then click Printer. The Printer Setup dialog box is displayed. 2.
This name can be different for each vendor. This field is required and must be correct so that the network printer accepts incoming print jobs properly. For example, auto can be used for HP LaserJet 4200n PCL6 as per documentation found on the HP Web site. NOTE: If the printer is attached to another thin client on your network, the LPD Queue Name must match the content of the Printer Name box on the thin client with the printer attached. f. Printer Class— (Optional) Select the printer class from the list.
driver name mapping takes place either through a printer-mapping file read by the system as part of the global profile (wnos.ini) or by MetaFrame servers through the MetaFrame printer configuration file (\winnt\system32\wtsprnt.inf). d. \\Host\Printer—Enter the Host\Printer or use the browse folder icon next to the box to browse your Microsoft Networks and make the printer selection you want from the network printers available (the DNS name or IP address of the Windows print server on the network). e.
● Resetting to factory defaults using G-Key reset ● Resetting to factory defaults using shutdown reset ● Resetting display settings using V-Key reset Resetting to factory defaults using G-Key reset High-privileged or stand-alone users can reset the thin client to factory default settings using the G-key reset feature. To reset the thin client to factory default settings, restart the thin client and continuously tap the G key during the restart process.
7 Performing diagnostics Diagnostics include: ● System tools ● Using the troubleshooting options System tools Use the System Tools dialog box to view device details, package details and Global INI/User INI information. You can also import certificates using the Certificates tab. 1. From the desktop menu, click System Tools. The System Tools dialog box is displayed. 2. Click the Devices tab to display all the locally attached devices, including USB, Serial, and Parallel on applicable platforms.
a. Import the certificates by selecting either USB Storage or File Server from the drop-down list, and then click Import to import the required certificate. b. Click Delete to delete the imported certificate. c. Click View Certificate to view the imported certificate information such as Version, Validity, and Serial number. You can also view the certificate path and certificate status. For more information about the default certificates, see About default certificates. d.
You cannot delete the base package separately. If you click Delete All, all packages are deleted including the base package. When you click Delete All, a message is displayed prompting you to restart the device. The base.i386.pkg is mandatory for all ThinOS clients. At present, PCoIP package is mandatory for the PCoIP enabled thin clients. Other packages are optional. Base package and PCoIP package are integrated into the ThinOS firmware image.
WCM function is supported from WDM for comprehensive client configuration. Without configuration from server, the client loads the cached settings (wdm.ini), if available. Limitation To upgrade or downgrade firmware/image through WCM, you are required to enable WDM file server function by selecting the WTOS INI path upon checkin (FTP/HTTPS/HTTP/CIFS) check box in the WTOS preferences in the WDM configuration manager.
Requesting certificate manually To request the certificate manually, do the following: 1. Go to System Tools > Certificates > Request Certificate. The Request Certificate dialog box is displayed. 2. Enter the appropriate values in the Request Certificate dialog box, and then click the Request Certificate button. The certificate request is sent to the server, and the client receives the response from server and installs both CA certificate and client certificate. 3. Click Ok to save the changes.
About Default Certificates Default certificates embedded in the ThinOS are displayed in the Certificate dialog box. To view the default certificate, set ThinOS to factory default, and on the desktop click System Settings > System Tools > Certificates. The following default certificates are displayed in the cacerts folder, in an expandable tree structure format: ● BTCTRoot.crt ● Class3PA_G2_v2.crt ● Class4PA_G2_v2.crt ● Entrust_G2.crt ● EquafaxCA1.crt ● gd-class2–root.crt ● GTECTGlobalRoot.crt ● Pc32ss_v4.
Table 28. BTCTRoot.crt Certificate details (continued) Certificate field Default value/format CN=Baltimore CyberTrust Root OU=CyberTrust O=Baltimore C=IE Public key RSA (2048 bits). Key bits are displayed in the lower pane of the window.
Table 30. Class4PCA_G2_v2.crt Certificate details Certificate field Default value/format Version V1 Serial number 32 88 8e 9a d2 f5 eb 13 47 f8 7f c4 20 37 25 f8 Signature algorithm sha1RSA Issuer VeriSign Trust Network OU=VeriSign Trust Network OU=(c) 1998 VeriSign, Inc.
Table 31. Entrust_G2.crt Certificate details (continued) Certificate field Default value/format OU=See www.entrust.net/legal-terms. O=Entrust, Inc. C=US Public key RSA (2048 bits). Key bits are displayed in the lower pane of the window.
Table 33. gd-class2–root.crt Certificate details Certificate field Default value/format Version V3 Serial number 00 Signature algorithm sha1RSA Issuer Go Daddy Class 2 Certification Authority OU=Go Daddy Class 2 Certification Authority O=The Go Daddy Group, Inc. C=US Valid from 2004–06–29 17:06:20 Valid to 2034–06–29 17:06:20 Subject Go Daddy Class 2 Certification Authority OU=Go Daddy Class 2 Certification Authority O=The Go Daddy Group, Inc. C=US Public key RSA (2048 bits).
Table 34. GTECTGlobalRoot.crt Certificate details (continued) Certificate field Default value/format OU=GTE CyberTrust Solutions, Inc. O=GTE Corporation C=US Thumbprint algorithm sha1 Thumbprint 97 81 79 50 d8 1c 96 70 cc 34 d8 09 cf 79 44 31 36 7e f4 74 Certificate name—Pc32ss_v4.crt Table 35. Pc32ss_v4.
Table 36. PCA-3G5.crt Certificate details (continued) Certificate field Default value/format C=US Valid from 2006–11–08 00:00:00 Valid to 2036–07–16 23:59:00 Subject VeriSign Class 3 Public Primary Certification Authority — G5 CN=VeriSign Class 3 Public Primary Certification Authority — G5 OU=(c) 2006 VeriSign, Inc. – For authorized use only OU=VeriSign Trust Network O=VeriSign, Inc C=US Public key RSA (2048 bits). Key bits are displayed in the lower pane of the window.
2. Click the General tab, and use the following guidelines: ● Click either USB or File Server to select your target device you want to use for CMOS management. ● Extract CMOS—Click this option to extract the CMOS settings to the USB Key or file server based on your target device selection. ● Restore CMOS—Click this option to write the CMOS settings from the USB Key to the target thin client. ● Performance Monitor—Click this option to display your thin client CPU, Memory, and Networking information.
4. Click the Capture tab to configure the Export Event Log, Network Capture to USB, Wireless Capture to USB, and capture USB packets.
If you want to enable the error messages, use the following guidelines: ● Click either One-time or Persistent option to enable logging the unexpected error message. ● Turn off logging and then check the log file under the folder ftp:/wnos/trouble_shoot. ● Be sure to enable the Enable Trace option of the Privilege parameter in a wnos.ini file. For more information, see Dell Wyse ThinOS INI Guide.
For example, for Ethernet, the file name is yx008064b2bfd7_ENET.20150415_064455.pcap. For wireless, the file name is yx008064b2bfd7_WS.20150415_064455.pcap. NOTE: Ensure that you have inserted the USB drive into the thin client before selecting the Network capture to USB option. The Network capture to USB option is automatically cleared, if there is no USB drive inserted and you exit the dialog box, or after restarting the thin client; if needed, you must select the option again. 5.
NOTE: Not all network equipment will respond to ping packets, as this is a common mechanism used in denial-of-service attacks. Lack of response does not necessarily indicate that the target of the ping is unusable for other purposes. 6. Click the Trace Route tab to execute the tracert diagnostic utility and display response messages. Use the following guidelines: ● Enter Hostname or IP — Enter the IP address, DNS-registered host name, or WINS-registered host name of the target to be traced.
8 TCX Suite Dell Wyse TCX Suite is a single software solution that provides the benefits of cloud client computing. The supported environments for Dell Wyse TCX Suite are Microsoft Remote Desktop Services, Citrix XenApp, Citrix XenDesktop, Teradici, and VMware Horizon View. The Collaborative Processing Architecture (CPA) used in Dell Wyse TCX divides the workload between the server and Plug-n-Play USB devices.
9 Trusted Platform Module version 2.0 Wyse 5070 thin client supports disk encryption and decryption through Trusted Platform Module (TPM) version 2.0. ● Measured boot—SHA1 (Secure Hash Algorithm 1) is used to produce a hash value for ThinOS image, and extend the integrity measurement into Platform Configuration Registers (PCR) inside TPM—TPM_PCR16. This is used to generate disk encryption or decryption key.
10 BIOS management on ThinOS This appendix describes the BIOS management on the ThinOS devices with Dell Standard BIOS. To make BIOS management consistent between Wyse and Dell BIOS, INI parameter Device=DellCmos is introduced for Dell Standard BIOS. For BIOS configuration, if the password is configured, to update any settings, the password is required to be supplied. For example, the INI parameter to update settings must be followed with “CurrentPassword={}”. This is mandatory for Dell BIOS.
Table 37. BIOS functionality matrix (continued) Major requirement INI parameter for BIOS management Wyse 5070 thin client Admin lockup management with INI Device=DellCmos AdminLock= {yes, no} Yes Wake on USB support Device=DellCmos WakeOnUSB={yes, no} Yes Wake On LAN Device=cmos WakeOnLan= {yes, no} Device=DellCmos WakeOnLan= {Disable, LAN, PXE} Yes Accessing BIOS settings After starting your thin client, you will see a Dell logo for a short time. During this period, press and hold the F2 key.
● Device=DellCmos newpassword=1234567 or newpasswordenc=encrypted strings—Use this INI parameter to create the admin password when password is not set. ● Device=DellCmos currentpassword=1234567 newpassword="" or currentpasswordenc=encrypted strings—Use this INI parameter to clear the existing password. Upgrading BIOS on Wyse 5070 thin client This section describes the procedure to update BIOS on Wyse 5070 thin client with ThinOS, and Wyse 5070 thin client with PCoIP by using file server.
11 Security A new global security policy has been defined for ThinOS and this policy is applied to all secure connections (https/SSL connections) with a few exceptions. Purpose—To improve the security level by default and add the global configuration. This security policy integrates security setting for each application. Table 39.
● Wyse Management Suite, Microsoft RDS broker, Citrix broker, and SecureMatrix are always Full. File Server default protocol is retained as FTP without any setting from WDM/DHCP/INI and always displays the full address with protocol prefix. For example, ftp://.
For warning security mode, the following warning messages are displayed: The server address does not convert to http, if WDM server is set as https. ● In the previous scenario, If WDM server is configured without HTTPS, and local WDM server address is specified in HTTPS, then the system converts it to HTTP address. ● In the current scenario, the system does not convert the WDM server address to HTTP.
● OMNIKEY smart card readers—The following OMNIKEY smart card readers are supported: ○ Omnikey 5427 CK (0x5427, 0x076b) reader supports iclass15693, 14443a, 125k card ○ Omnikey 5326 DFR(0x5326, 0x076b) reader supports iclass15693 card ○ Omnikey 5025 CL (0x502a, 0x076b) reader supports 125k card ○ Ominkey 5325 CL, 5125 (0x5125, 0x076b) reader supports 125k card ○ Omnikey 5321 V2 CLi (0x532a, 0x076b) reader supports 13.56 MHz card ○ Omnikey 5021 CL (0x5340, 0x076b) reader supports 13.
A Automating updates and settings using central configuration This appendix describes how to set up your environment to provide your thin clients running ThinOS with automatic updates and configurations in three simple steps. NOTE: Dell Wyse thin clients do not require device management software. They are configured to obtain their IP address, as well as the location of firmware and configuration instructions, from a DHCP server.
Table 40. DHCP options (continued) Option Description Notes 53 DHCP Message Type Recommended. 54 DHCP Server IP Address Recommended. 55 Parameter Request List Sent by thin client. 57 Maximum DHCP Optional (always sent by thin client). Message Size 58 T1 (renew) Time Optional, but recommended. 59 T2 (rebind) Time Optional, but recommended. 61 Client identifier Always sent. 161 File server (ftp/http/https) Optional string. Can be either the name or the IP address of the file server.
Table 40. DHCP options (continued) Option Description Notes requires the slash to be specified in order to complete proper access. 165 WMS Server Optional string. Specifies the IP address of the Wyse Management Suite Server. 166 WMS MQTT Server Optional string. Specifies the IP address of the MQTT Server. 167 WMS CA Validation Optional string. 181 PNAgent/ PNLite server list Optional string.
Table 40. DHCP options (continued) Option Description Notes interpreted in reverse order when it is sent as 2-bytes example, the value of 0x0050 was interpreted as 0x5000. This option tag was used by old ThinOS releases. New ThinOS releases still accept this option tag for backward compatibility. 188 Virtual Desktop Broker server Optional string. 190 WDM secure port Optional number, word or two-bytes array. Specifies to use HTTPS to communicate with WDM instead of HTTP.
B Examples of common printing configurations This appendix provides examples on using the Printer Setup dialog box and ThinOS INI parameters for common printing situations. Use these general guidelines in addition to the information provided in Configuring the Printer Setup. NOTE: Host-based printers are not supported.
3. Click OK to save the settings. Using INI parameters for local USB or parallel printers Configuring local printing using ThinOS INI parameters is simple and an easy way to configure a printer for all clients in your environment assuming every printer is the same. Your INI parameters will look something like the following: Printer=LPT1 \ Name="HP LaserJet 4000" \ PrinterID="HP LaserJet 4000 Series PCL" \ Enabled=yes NOTE: The PrinterID is the exact text of the Windows printer driver name, so if a printer
Using INI parameters for non-Windows network printers Configuring network printing using ThinOS INI parameters is simple and an easy way to configure a printer for all clients in your environment assuming every printer is the same. Your INI parameters will look something like the following: Printer=LPD1 \ LocalName="HP LaserJet 4200n" \ Host=10.10.10.1 \ Queue=auto \ PrinterID="HP LaserJet 4200 PCL6" \ Enabled=yes NOTE: The PrinterID is the exact text of the Windows printer driver name, so if a printer driv
Using INI parameters for Windows network printers Configuring SMB printing using ThinOS INI parameters is simple and an easy way to configure printers shared by a Windows server for all clients in your environment. The primary advantage of configuring SMB printing using ThinOS INI parameters is that you can pre-define the domain account to use to authenticate the printer. The following examples discuss how the credentials can be supplied. 1.
Using the Printer Setup dialog box for configuring LPD services From the Classic desktop mode only, a thin client can be configured to provide LPD (Line Printer Daemon) services making the thin client a printer server on the network. Set up the thin client that is to provide LPD print services as follows: To configure LPD services using the Printer Setup dialog box. 1. From the desktop menu, click System Setup > Network Setup to open the Network Setup dialog box. 2.
To configure the ThinPrint, use the following guidelines: ● Use the Printer Identification field to enter a printer class (you can change the printer name as needed).
C Important notes VNC RFB version upgrade—Since ThinOS 8.0_214, the VNC RFB version has been upgraded to 3.8. This version upgrade provides support for applications like DameWare. Thus, an administrator can now remote into a ThinOS device using either DameWare or VNC Viewer. Prior to 8.0_214, you could only use VNC Viewer.
D Troubleshooting This section describes some basic troubleshooting that you can implement when you experience any problem. ● Firmware/Package update: When the packages fail to update, or cannot function (cannot connect desktop) after update with new version firmware, or if there is further failure, the workaround is to remove all packages and reinstall the packages upon reboot.
E Frequently asked questions Question: How to enable USB Redirection in RDP windows 10 session? Solution—You must change the policy. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Service > Remote Desktop Session Host > Device and Resource Redirection > Do not allow supported Plug and Play device redirection and disable this policy.
F Firmware installation Firmware installation is the process of installing the ThinOS firmware on your thin client. To install the ThinOS firmware, use any of the following methods: ● ● ● ● File Transfer Protocol (FTP) Windows server HTTP/HTTPS Windows server Dell Wyse Management Suite version 1.2 Dell Wyse USB Imaging Tool version 3.1.0 Table 41.
2. Download the latest ThinOS firmware and latest ThinOS packages that corresponds to your thin client model. If the firmware and packages are in the form of a compressed self-extracting (.EXE) or zipped file (.ZIP), then extract the files. 3. Place the extracted firmware files in the C:\inetpub\ftproot\WYSE\wnos folder, and the packages to C: \inetpub\ftproot\WYSE\wnos\pkg on your FTP server. 4. Create a wnos.ini text file (using a text editor) in the C:\inetpub\ftproot\WYSE\wnos folder with the following
To upgrade the ThinOS firmware using HTTP or HTTPS server: 1. Go to www.dell.com/support. 2. Download the latest ThinOS firmware and latest ThinOS packages that corresponds to your thin client model. If the firmware and packages are in the form of a compressed self-extracting (.EXE) or zipped file (.ZIP), then extract the files. 3. Place the extracted firmware files in the C:\inetpub\wwwroot\WYSE\wnos folder, and the packages to C: \inetpub\wwwroot\WYSE\wnos\pkg on your HTTP or HTTPS server. 4.
The thin client restarts, and the firmware version is upgraded. Firmware installation using Dell Wyse USB Imaging Tool Use the Dell Wyse USB Imaging Tool version 3.1.0 to install the ThinOS merlin image on your thin client. For information about installation instructions, see the Dell Wyse USB Imaging Tool version 3.1.0 User's Guide at downloads.dell.com/wyse/USBFT/ 3.1.0/.
