Dell Premier Wireless ANC Headset WL7022 User Guide Regulatory Model: B825 / BT600 June 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 5 Headset .................................................................................................................................................................................5 Charge stand (charge stand model only)......................................................................................................................
Chapter 8: Getting help and contacting Dell................................................................................
1 Overview Headset Table 1.
Table 1. Controls (continued) Power button Bluetooth pair button NOTE: *Functionality varies by application. Does not function with web-based apps. Charge stand (charge stand model only) NOTE: The charge stand plugs into a computer or wall charger's USB port. USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio. NOTE: Adapter design may vary Table 2.
2 Connect and pair Connect to PC Your Bluetooth USB adapter comes pre-paired to your headset. Steps 1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC. 2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid. 3.
Pair to mobile device Steps 1. To put your headset in pair mode, slide and hold the Power the headset LEDs flash red and blue. switch away from the off position until you hear "pairing" and 2. Activate Bluetooth on your phone and set it to search for new devices. ● iPhone Settings > Bluetooth > On* ● Android Settings > On > Scan for devices* NOTE: *Menus may vary by device. 3. Select Dell ANC Headset WL7022. If necessary, enter four zeros (0000) for the passcode or accept the connection.
Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid.
3 Fit and charge Wear on the right or left Steps To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. NOTE: For true stereo sound, wear the boom on your right side. Charge your headset Prerequisites CAUTION: Before using, charge the headset fully to reset the accuracy of the talk time prompts. Steps Charge your headset with the charge stand or the micro USB cable.
Table 4. Charging Figure 1. Charge stand Figure 2. Micro USB cable Table 5. Battery Status LEDs Headset LEDs Battery status 4–5 blue blinks Battery high 2–3 blue blinks Battery medium 1 red blink Battery low flashing red Battery critical; Recharge headset Check headset battery status There are 3 ways to check the headset battery status.
Table 6. Headset LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical NOTE: To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.
4 Load software Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Steps Download Plantronics Hub for Windows/Mac by visiting poly.com/software or visit www.dell.com/support.
5 Make/Take/End Calls The basics Table 7.
Table 7. Overview (continued) Power button Bluetooth pair button NOTE: *Functionality varies by application. Does not function with web-based apps. Answer or end a call Steps Tap the Call button or use your softphone. Call back last call (smartphone) Steps To dial your last number you dialed, double-tap the Call button. Voice dial (smartphone) Steps If your smartphone has a voice-enabled assistant, press and hold the Call prompt and then tell the phone to dial the number of a stored contact.
Volume Steps forward (+) or backward (–) to control the volume. Rotate the volume wheel Play or pause music Steps Choose: ● Put on/take off the headset (requires active smart sensors) ● Tap the Play/pause button NOTE: Functionality varies by application. Does not function with web-based apps. Track selection Steps Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track. NOTE: Functionality varies by application.
Use sensors Smart sensors respond when you put on or take off your headphones. Table 8. Sensors: Basics With active sensors putting on the headset will: taking off the headset will: Call Answer the call Mute the headset Music/media Resume music/media (if playing previous Pause music/media (if playing)* to taking off)* Mute Unmute if on an active call Mute if on an active call NOTE: *Functionality varies by application. Does not function with web-based apps.
6 More Features DeepSleep Mode If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days, your headset conserves its battery power by entering into DeepSleep mode. Steps Once back in range with your phone or USB adapter, press the Call control button to exit DeepSleep mode. Answer calls from a second device It's easy to answer calls from two devices (including softphone).
Steps 1. Download Plantronics Hub for Windows/Mac at poly.com/software or visit www.dell.com/support. 2. To update your headset firmware, dock your headset in the charge stand and plug it directly into your computer. Disconnect your headset from other devices; this includes unplugging your USB adapter from the computer. 3. Open Plantronics Hub for Windows/Mac and check the Updates tab for firmware update alerts.
Carrying case Bluetooth USB Adapter Accessories Sold separately at poly.com/accessories.
7 Troubleshooting Troubleshoot Table 9. Troubleshooting your headset When I use my headset with a softphone, the headset call control and mute buttons don't work. Check the following: ● Make sure the softphone you are using is supported by viewing our software compatibility guide. ● If required to enable headset control (answer/end and mute) functionality, ensure you have Plantronics Hub for Windows/Mac (v. 3.6 or later) installed. See Load software. I can't unmute my headset when I'm on a softphone call.
Table 9. Troubleshooting your headset (continued) During a call, I get interference and drops in sound. Your headset is configured for optimal performance during conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting from stereo telephony to mono telephony by holding the Mute button for four seconds while not on a call, until you hear "Wideband stereo off.
8 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 10. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
