User Manual

Article Number: 000127539

Upgrading the WD19/WD19S series dock with the Cable Module

Customer Kit

Summary:

Information about the installation process required to upgrade the Dell WD19/WD19S series dock, using the

appropriate Cable Module Customer Kit from Dell.

Article Content

Symptoms

The Dell WD19

/WD19S series Dock Upgrade Process

The Dell WD19/WD19S series Dock is designed in three variations that all use the same dock base assembly.

The versions are:

•

Dell WD19/WD19S Dock

• Dell WD19DC/WD19DCS Performance Dock

•

Dell WD19TB/WD19TBS Thunderbolt Dock

There are four upgrade customer kit options available that allow you to modify a WD19/WD19S series dock to a different

configuration:

•

WD19/WD19S to WD19TB/WD19TBS kit with a 180 watt AC Adapter

• WD19DC/WD19DCS to WD19TB/WD19TBS kit without an AC adapter

•

WD19/WD19S to WD19DC kit with a 210 watt AC adapter

•

WD19/WD19S to WD19DC/WD19DCS kit without an AC adapter

Note: For proper operation as a Dell Thunderbolt dock, a 180 watt A/C adapter is required. Whereas for proper operation as a Dell

Performance Dock (using a dual connection to a Dell Precision Workstation,) a 210 watt A/C Adapter is required.

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Cause

Customer kit installation

Resolution

Installation guide for the Upgrade Kit

Once you receive your upgrade kit for your Dell (WD19/WD19S) Dock, follow these steps to complete the dock upgrade:

Note: Before installing the upgrade, ensure that the most current Dock Firmware update is installed. You can download the ﬁrmware

from the

Dell Support Website

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Note: Remove All of the cables from the Dell Dock and disconnect the A/C adapter before changing the cable kit module.

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Turn the Dock so that the Dell Logo is pointing down and remove the two (2) Philips head screws from the cable module

assembly

(Figure.1 Remove Screws)

Turn the Dock so that the Dell Logo is pointing up and slide the cable assembly from the dock's base a few millimeters until it

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Article Number: 000127539 Print Upgrading the WD19/WD19S series dock with the Cable Module Customer Kit Summary: Information about the installation process required to upgrade the Dell WD19/WD19S series dock, using the appropriate Cable Module Customer Kit from Dell. Article Content Symptoms The Dell WD19/WD19S series Dock Upgrade Process The Dell WD19/WD19S series Dock is designed in three variations that all use the same dock base assembly.
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stops (Figure.2 Pull out the cable assembly) 3. Tilt the cable module up slightly (Figure.3 Tilt the module) 4. Remove the cable module from the dock's base (Figure.4 Remove the module) 5. Remove the upgrade cable module from the shipping box (Figure.5 Get the replacement) �.
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(Figure.6 Fit the replacement) 7. Slide the new cable module onto the dock's base until its fully seated (Figure.7 Seat the new module) �. Turn the dock so that the Dell Logo is pointing down again (Figure.8 Flip the dock over) 9. Reinstall the two (2) Philips head screws (Figure.9 Replace the screws) 10.
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Product Dell Dock WD19, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock – WD19TBS Last Published Date 22 Apr 2021 Version 7 Article Type Solution