Dell Pro Webcam WB5023 User Guide Regulatory Model: WB5023c
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview The Dell WB5023 webcam is the latest in the Dell peripheral line-up which offers the following: • 2K video at 30 fps and Full-HD video at 60 fps • AI Auto-framing • 4x digital zoom • Adjustable field-of-view with autofocus • Built-in microphone • High Dynamic Range (HDR) and video noise reduction support • Additional customization using Dell Peripheral Manager on Windows and Dell Display and Peripheral Manager on Mac 4 │ Overview
What’s in the box Dell WB5023 webcam with cable (USB 2.0, 1.
Views 2 1 3 5 4 1. Multi-element lens and Large Sony© STARVIS™ sensor 2. Microphone* 3. LED light indicator 4. Universal mounting clip 5. Tripod-adapter thread** *Microphone enabled via Dell Peripheral Manager software on Windows and Dell Display and Peripheral Manager software on MAC.
Setting up your webcam on a monitor NOTE: It is recommended to have an active internet connection on your computer for the best setup experience. 1. Open the universal mounting clip and the grip-tab as seen below. 2. Place the webcam on the monitor bezel and adjust the foot on the universal mounting clip at the back of the monitor until the webcam sits firmly on the monitor bezel.
3. Remove the magnetic lens cap and place it at the rear of the webcam. NOTE: Manually adjust the webcam up/down to the best position. 4. Connect the USB-A end of the cable to a USB-A port on your notebook, desktop or monitor. 5. Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application on Windows or Dell Display and Peripheral Manager application on Mac.
Setting up your webcam on a tripod NOTE: Tripod is not included in the box. 1. Align the thread on the universal mount with the mounting screw on the tripod. Rotate the tripod adapter until it is firmly fixed on the tripod. 2. Remove the magnetic lens cap and place it at the rear of the webcam.
3. Connect the camera USB cable to a USB-A port on your notebook, desktop or monitor. 4. Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application on Windows or Dell Display and Peripheral Manager application on Mac.
Features Adjustable field-of-view: The Dell WB5023 webcam features a 78 degree field-of-view (FOV) and can be changed to 65 based on the user's preference. Adjusting the FOV allows you to personalize the video output to your external environment. Auto-framing (Single user framing) : If the user is within 2 meters of the webcam, the webcam will enable the Auto-framing (single user framing) feature and adjust the frame to focus on the user.
Specifications Webcam camera stream data USB 2.
Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer. It allows the user to make changes to settings of the device and provides additional customization like enabling HDR, AI Auto Framing, adjusting Field of View to 68, 4x Zoom, activating the Microphone and more.
Dell Display and Peripheral Manager What is Dell Display and Peripheral Manager on Mac? Dell Display and Peripheral Manager (DDPM) is an Apple macOS application used to manage a monitor or a group of monitors or webcams. Dell Display and Peripheral Manager allows manual adjustment of the displayed image, assignment of automatic settings, energy management, window organization, image rotation, webcam preview, webcam settings and other features on selected Dell monitors and webcams.
Frequently asked questions 1. What is the recommended configuration to install the Dell WB5023 webcam? Windows 10, 64-bit or newer. MacOS 12.3.1 or newer. One USB type-A port. 2. How do I know if my camera is on? The Dell WB5023 webcam has a status-LED on the front lens that stays on (white light) when the camera is in use. The status-LED is solid white when the webcam in use. 3.
Troubleshooting Problem Recommended steps for webcam issues Possible solutions For any issues with the Dell WB5023 webcam, it is recommended to start by following these steps: 1. Update the BIOS on your computer to the latest available version. 2. Update the operating system to the latest available version. 3. Update the USB-host and Thunderbolt driver on your computer. 4. Update the firmware on the Dell WB5023 webcam to the latest version from www.dell.com/support/ wb5023. Webcam not detected 1.
Troubleshooting Unable to install Dell Peripheral Dell Peripheral Manager is not supported on ARM-based Manager on ARM-based Win- Windows computers. dows computers Webcam does not work with Dell Peripheral Manager and Dell Display and Peripheral Manager and Windows or Mac Camera app after hot-plugging the webcam to the computer Webcam not detected when connected to a docking station or USB hub Wait for a few seconds after unplugging the camera before re-connecting it to the computer.
Statutory information Warranty Limited warranty and return policies Dell WB5023 webcam ships with a 3-year limited hardware. If purchased together with a Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms This document contains a binding arbitration clause.
Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to www.dell.com/support. 2. Select your support category. 3.
