Dell PowerConnect WAirWave 7.
Copyright © 2011 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks®, Aruba Wireless Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc. All rights reserved. Specifications in this manual are subject to change without notice. Originated in the USA. All other trademarks are the property of their respective owners.
Contents Preface..................................................................................................................................................................... 11 Document Organization................................................................................................................... 11 Note, Caution, and Warning Icons ................................................................................................ 12 Contacting Support ..................................
Using Export CSV for Lists and Reports........................................................................................ 31 Defining Graph Display Preferences............................................................................................. 32 Customizing the Dashboard............................................................................................................ 32 Customized Search ................................................................................................
Adding and Configuring Group AAA Servers............................................................................... 80 Configuring Group Security Settings............................................................................................. 81 Configuring Group SSIDs and VLANs ........................................................................................... 83 Configuring Radio Settings for Device Groups............................................................................
Understanding the APs/Devices > Interfaces Page......................................................... 132 Auditing Device Configuration ............................................................................................. 133 Using Device Folders (Optional)........................................................................................... 134 Configuring and Managing Devices............................................................................................
Deleting or Editing a Rule.............................................................................................. 176 Recommended RAPIDS Rules.............................................................................................. 176 Using RAPIDS Rules with Additional AirWave Functions ............................................... 176 Viewing Rogues on the RAPIDS > List Page..............................................................................
Using the System > Firmware Upgrade Jobs Page .......................................................... 216 Using the System > Performance Page.............................................................................. 217 Supporting AirWave Servers with the Master Console........................................................... 221 Using the Public Portal on Master Console ....................................................................... 221 Adding a Managed AMP with the Master Console.........
Overlays ........................................................................................................................... 260 Display Menu .................................................................................................................. 260 Edit Menu......................................................................................................................... 261 Using the Settings in the VisualRF > Setup Page.............................................................
VisualRF Location APIs.................................................................................................................. 292 Sample Device Location Response..................................................................................... 292 Sample Site Inventory Response......................................................................................... 292 About VisualRF Plan...........................................................................................................
Preface This preface provides an overview of this user guide and contact information for Dell in the following sections: “Document Organization” on page 11 “Note, Caution, and Warning Icons” on page 12 “Contacting Support” on page 12 Document Organization This user guide includes instructions and examples of the graphical user interface (UI) for installation, configuration, and daily operation of the Dell PowerConnect W-AirWave 7.4.
Note, Caution, and Warning Icons This document uses the following note, caution, and warning icons to emphasize advisories for certain actions, configurations, or concepts: NOTE: Indicates helpful suggestions, pertinent information, and important things to remember. CAUTION: Indicates a risk of damage to your hardware or loss of data. WARNING: Indicates a risk of personal injury or death. Contacting Support Table 2 Web Support Web Support 12 | Preface Main Website dell.com Support Website support.
Chapter 1 Introduction Thank you for choosing Dell PowerConnect W-AirWave. AirWave makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world. This User Guide provides instructions for the installation, configuration, and operation of AirWave.
Dell PowerConnect W Configuration AirWave supports global and group-level configuration of Dell PowerConnect W-Series ArubaOS (AOS), the operating system, software suite, and application engine that operates Dell PowerConnect W mobility and centralizes control over the entire mobile environment. For a complete description of ArubaOS, refer to the Dell PowerConnect W-Series ArubaOS User Guide at support.dell.com/manuals.
Master Console and Failover The Dell PowerConnect W-AirWave Master Console and Failover tools enable network-wide information in easy-to-understand presentation, to entail operational information and high-availability for failover scenarios.
| Introduction A U.S.-based network engineer may be given read-write access to manage device configurations in North America, but not to control devices in the rest of the world. A security auditor may be given read-write access to configure security policies across the entire WLAN. NOC personnel may be given read-only access to monitoring all devices from the Master Console. Dell PowerConnect W-AirWave 7.
Chapter 2 Installing and Getting Started This chapter contains information and procedures for installing and launching Dell PowerConnectW-AirWave, and includes the following topics: “AirWave Hardware Requirements and Installation Media” on page 17 “Supported Browsers” on page 17 “Installing Linux CentOS 5 (Phase 1)” on page 18 “Installing AirWave Software (Phase 2)” on page 18 “Configuring and Mapping Port Usage for AirWave” on page 21 “AirWave Navigation Basics” on page 22 “Gett
Installing Linux CentOS 5 (Phase 1) Perform the following steps to install the Linux CentOS 5 operating system. The Linux installation is a prerequisite to installing AirWave on the network management system. CAUTION: This procedure erases the hard drive(s) on the server. 1. Insert the AirWave installation CD-ROM into the drive and boot the server. 2. If this is a new installation of the AirWave software, type install and press Enter. To configure the partitions manually, type expert and press Enter.
1. Select 1 to set the date and select 2 to set the time zone. Press Enter after each configuration to return to the message menu above. CAUTION: Changing these settings after the installation can cause data loss, especially for time-series data such as Client and Usage graphs. Avoid delayed configuration. 2. Press 0 to complete the configuration of date and time information, and to continue to the next step.
9) 0) Commit Changes Exit (discard changes) If you want to configure a second network interface, please use AirWave's web interface, AMP Setup --> Network Tab 1. Enter the network information. NOTE: The Secondary DNS setting is an optional field. 2. Commit the changes by typing 9 and pressing Enter. To discard the changes, type 0 and press Enter. Step 5: Naming the AirWave Network Administration System Upon completion of the previous step, the following message appears.
Completing the Installation Upon completion of all previous steps, the following message appears. CONGRATULATIONS! AirWave is configured properly. To access AirWave web console, browse to https:// Login with the following credentials: Username: admin Password: admin To view the Phase 1 installation log file, type cat /root/install.log. To view the Phase 2 installation log file, type cat /tmp/amp-install.log.
Table 4 AirWave Protocol and Port Chart (Continued) Port Type Protocol Description Direction Device Type 1701 TCP HTTPS AP and rogue discovery > WLSE 1741 TCP HTTP WLSE polling > WLSE 1812 UDP RADIUS Auth Authenticate & authorize AMP administrative users on a RADIUS server. > RADIUS auth server 1813 UDP RADIUS accounting Retrieve usernames for authenticated WLAN clients from NAS (captive portal, controller, autonomous AP).
Table 5 Status Section Components of the AirWave GUI (Continued) Field Description Clients The number of wireless users currently associated to the wireless network via all the APs managed by AirWave. When selected, AirWave shows a list of users that are associated. Prior to AMP 7.4, this was called “Users”. Alerts Displays the number of non-acknowledged AirWave alerts generated by user-configured triggers. When selected, AirWave shows a detailed list of active alerts.
Table 6 Components and Subtabs of the AirWave Navigation (Continued) Main Tab Description Subtabs Groups The Groups pages provide information on the logical “groups” of devices that have been established for efficient monitoring and configuration. For additional information, see Chapter 4, “Configuring and Using Device Groups in AirWave” on page 69.
Table 6 Components and Subtabs of the AirWave Navigation (Continued) Main Tab Description Subtabs Device Setup The Device Setup pages provide the ability to add, configure, and monitor devices, to include setting AP discovery parameters, performing firmware management, defining VLANs, and so forth. For additional information, refer to “Enabling AirWave to Manage Your Devices” on page 52.
the upper left hand side of a list table) enables you select or enter the number of rows that appear at a time in the list. The next down arrow displays a dropdown menu that allows you to select the exact page you would like to view, as shown in Figure 1. The Choose Columns option, illustrated on Figure 1, allows you to configure the columns that are presented in the list and the order in which they are presented. To disable a column, clear its checkbox.
Table 7 Standard Buttons and Icons of the AirWave User Page (Continued) Function Imagea Description Google Earth Views device's location in Google Earth (requires plug-in). Ignore Ignores specific device(s) - devices selected with check boxes. Import Updates a Group's desired settings to match current settings. Manage Manages the object properties.
Getting Started with AirWave This topic describes how to perform an initial launch of the AirWave network management solution on the session-based authentication scheme introduced in AirWave 7.3.0. When an AirWave URL is accessed either interactively using a browser or programmatically using an API, a sent cookie may match a session stored in the database, granting authentication (but not necessarily access, depending on how the user’s role matches the required role for the URL).
Chapter 3 Configuring AMP This chapter contains the following procedures to deploy initial AMP configuration: “Formatting the Top Header” on page 29 “Customizing Columns in Lists” on page 30 “Resetting Pagination Records” on page 31 “Using the Pagination Widget” on page 31 “Using Export CSV for Lists and Reports” on page 31 “Defining Graph Display Preferences” on page 32 “Customizing the Dashboard” on page 32 “Setting Severe Alert Warning Behavior” on page 34 “Defin
You can control which Top Header Stats links appear from the AMP Setup > General page, as described in “Defining General AirWave Server Settings” on page 35. Top Header Stats can also be customized for individual user on the Home > User Info page. There you can select the statistics to display for certain device types, and override the AMP Setup page.
Resetting Pagination Records To control the number of records in any individual list, select the link with Records Per Page mouseover text at the top left of the table, as shown in Figure 7. AirWave remembers each list table’s pagination preferences. Figure 7 Records Per Page Drop Down Menu To reset all Records Per Page preferences, select Reset in the Display Preferences section of the Home > User Info page, as shown in Figure 8.
Defining Graph Display Preferences Many of the graphs in AirWave are Flash-based which allows you adjust the graph settings attributes, as shown in Figure 11. Figure 11 Interactive Graphs on the Home > Overview Page This Flash-enabled GUI allows for custom settings and adjustments, as follows: Drag the slider at the bottom of the screen to move the scope of the graph between one year ago and the current time. Drag the slider between graphs to change the relative sizes of each.
Figure 13 Customize Overview Page The Available Widgets section on the left with no gridlines holds all possible (available) graphical elements (widgets). Select any blue widget tile with a verbal description enclosed, and it immediately turns into a graphical element with a description. Drag the widgets you want to appear on the Overview dashboard across to the gridlines and arrange them in the right section, within the gridlines.
Customized Search You can customize the Full search results to display only desired categories of matches on the Home > User Info page. Go to the Search Preferences section and select Yes in the Customize Search field, then select or unselect categories of results and save your changes. Customized search is turned off by default, and all boxes are selected.
Defining General AirWave Server Settings This section describes all pages accessed from the AMP Setup tab and describes two pages in the Device Setup tab—the Communication and Upload Files pages. Once required and optional configurations in this chapter are complete, continue to later chapters in this document to create and deploy device groups and device configuration and discovery on the network. The first step in configuring AirWave is to specify the general settings for the AirWave server.
Perform the following steps to configure AirWave server settings globally across the product (for all users). 1. Browse to the AMP Setup > General page, locate the General section, and enter the information described in Table 8: Table 8 AMP Setup > General > General Section Fields and Default Values Setting Default System Name Automatically monitor/manage new devices Description Defines your name for the AirWave server, with a maximum limit of 20 alphanumeric characters.
validates the Folder and Group to ensure that both settings have been set to valid dropdown options. Table 9 describes the settings and default values in this section. Table 9 AMP Setup > General > Automatic Authorization Fields and Default Values Setting Default Description Add New Controllers and Autonomous Devices Location New Device List Globally add new controllers and autonomous devices to: The New Devices list (located in APs/Devices > New).
Table 11 describes the settings and default values in this section. Table 11 AMP Setup > General > Display Fields and Default Values Setting Default Description Use fully qualified domain names No Sets AirWave to use fully qualified domain names for APs instead of the AP name. For example, "testap.yourdomain.com" would be used instead of "testap." This option is supported only for Cisco IOS, Dell PowerConnect W, Aruba Networks, and Alcatel-Lucent devices.
Table 12 AMP Setup > General > Device Configuration Section Fields and Default Values (Continued) Setting Default Description Use Global PowerConnect W Configuration Yes Enables Dell configuration profile settings to be globally configured and then assigned to device groups. If disabled, settings can be defined entirely within Groups > Dell PowerConnect W Config instead of globally. NOTE: Changing this setting may require importing configuration on your devices.
7. Locate the Historical Data Retention section and specify the number of days you wish to keep client session records and rogue discovery events. Table 15 describes the settings and default values of this section. Many settings can be set to have no expiration date.
Table 15 AMP Setup > General > Historical Data Retention Fields and Default Values (Continued) Setting Default Description Device Uptime (0-120 months, zero disables) 60 Sets the number of months AirWave retains historical information on device uptime. Setting this value to 0 disables this function. 8. Locate the Firmware Upgrade Defaults section and adjust settings as required. This section allows you to configure the default firmware upgrade behavior for AirWave.
Table 17 AMP Setup > General > Additional AMP Services Fields and Default Values (Continued) Setting Default Description Enable AMON data collection Yes Allows AMP to collect enhanced data from Dell PowerConnect W-Series devices on certain firmware versions; see the Dell PowerConnect W-AirWave 7.4 Best Practices Guide in Home > Documentation for more details. 10. Locate the Performance section.
Defining AirWave Network Settings The next step in configuring AirWave is to confirm the AirWave network settings. Define these settings by navigating to the AMP Setup > Network page. Figure 17 illustrates the contents of this page. Figure 17 AMP Setup > Network Page Illustration Perform the following steps to define the AirWave network settings: 1. Locate the Primary and Secondary Network Interface sections.
Table 20 AMP Setup > Network > Secondary Network Fields and Default Values (Continued) Setting Default Description Secondary ntp2.yourdomain.com Sets the IP address or DNS name for the secondary NTP server. 3. On the AMP Setup > Network page, locate the Static Routes area. This section displays network, subnet mask, and gateway settings that you have defined elsewhere from a command-line interface. NOTE: This section does not enable you to configure new routes or remove existing routes. 4.
2. Select Add to create a new user, select the pencil icon to edit an existing user, or select a user and select Delete to remove that user from AirWave. When you select Add or the edit icon, the Add User page appears, illustrated in Figure 19. Figure 19 AMP Setup > Users > Add/Edit User Page Illustration 3. Enter or edit the settings on this page. Table 21 describes these settings in additional detail.
Creating AirWave User Roles The AMP Setup > Roles page defines the viewable devices, the operations that can be performed on devices, and general AirWave access. VisualRF uses the same user roles as defined for AirWave—users can see floor plans that contain an AP to which they have access in AirWave, although only visible APs appear on the floor plan. Users can also see any building that contains a visible floor plan, and any campus that contains a visible building.
As explained earlier in this section, Roles define the type of user-level access, the user-level privileges, and the view available to the user for device groups and devices in AirWave. Table 22 describes the settings and default values of this section. Table 22 AMP Setup > Roles > Add/Edit Roles Fields and Default Values Setting Default Description Name None Sets the administrator-definable string that names the role.
Table 22 AMP Setup > Roles > Add/Edit Roles Fields and Default Values (Continued) Setting Default Description Dell Controller Role No Enables or disables Single Sign-On for the role. If enabled, allows the role to directly access Dell PowerConnect W-Series controller UIs from the Quick Links or IP Address hypertext throughout AMP without having to enter credentials for the controller.
1. Go to AMP Setup > Authentication. 2. Complete the fields described on Table 23: Table 23 Login Configuration section of AMP Setup > Authentication Field Default Description Max AMP User Idle Timeout 60 Number of minutes of idle time until AMP automatically ends the user session. Affects all users of this AMP. The range is 5-240 minutes. Login message A persistent message that will appear for all of this AMP’s users after they log in. 3.
Table 24 AMP Setup > Authentication Fields and Default Values (Continued) Field Default Description Primary Server Port 49 Enter the port for the primary TACACS+ server. Primary Server Secret N/A Specify and confirm the primary shared secret for the primary TACACS+ server. Secondary Server Hostname/IP Address N/A Enter the IP address or hostname of the secondary TACACS+ server. Secondary Server Port 49 Enter the port for the secondary TACACS+ server.
1. Go to the AMP Setup > Authentication page. This page displays current status of RADIUS. Figure 24 illustrates this page. Figure 24 AMP Setup > Authentication Page Illustration 2. Select No to disable or Yes to enable TACACS+ or RADIUS authentication. If you select Yes, several new fields appear. Complete the fields described in Table 25.
Figure 25 AMP Setup > RADIUS Accounting Page Illustration Figure 26 AMP Setup > RADIUS > Add RADIUS Accounting Client Page Illustration 1. To specify the RADIUS authentication server or network, browse to the AMP Setup > RADIUS Accounting page and select Add, illustrated in Figure 26, and provide the information in Table 26. 2.
Configuring Communication Settings for Discovered Devices To configure AirWave to communicate with your devices, to define the default shared secrets, and to set SNMP polling information, navigate to the Device Setup > Communication page, illustrated in Figure 27. Figure 27 Device Setup > Communication Page Illustration Perform the following steps to define the default credentials and SNMP settings for the wireless network. 1. On the Device Setup > Communication page, locate the Default Credentials area.
3. Locate the SNMP v3 Informs section. Select Add New SNMP v3 User to reveal its configuration section. AMP users will need to configure all v3 users that are configured on the controller; the SNMP Inform receiver in the AMP will be restarted when users are changed or added to the controller. Username - Username of the SNMP v3 user as configured on the controller. Auth Protocol - Can be MD5 or SHA. The default setting is SHA.
Loading Device Firmware Onto AirWave (optional) Overview of the Device Setup > Upload Firmware & Files Page AirWave enables automated firmware distribution to the devices on your network. Once you have downloaded the firmware files from the vendor, you can upload this firmware to AirWave for distribution to devices via the Device Setup > Upload Firmware & Files page. This page lists all firmware files on AirWave with file information.
Loading Firmware Files to AirWave Perform the following steps to load a device firmware file onto AirWave: 1. Go to the Device Setup > Upload Firmware & Files page. 2. Select Add. The Add Firmware File page appears. Figure 28 illustrates this page. Figure 28 Device Setup > Upload Firmware and Files > Add Page Illustration 3. Select Supported Firmware Versions and Features to view supported firmware versions. NOTE: Unsupported and untested firmware may cause device mismatches and other problems.
Table 33 Supported Firmware Versions and Features Fields and Default Values (Continued) Setting Default Description Firmware File Server IP Address None Provides the IP address of the External TFTP Server (like SolarWinds) used for the firmware upgrade. This option displays when the user selects the Use an external firmware file option. Firmware Filename None Enter the name of the firmware file that needs to be uploaded. Ensure that the firmware file is in the TFTP root directory.
Setting Up Device Types On AMP Setup > Device Type Setup, you can define how the Device Type displayed for users on your network is calculated from available data. The first matching property is used. These rules cannot be edited or deleted, but only reordered or enabled. You can change the priority order of rules by dragging and dropping rows, as shown in Figure 30. Check or uncheck the checkbox under the Enabled column to turn device setup rules on or off.
Table 34 Cisco SWAN Architecture Components (Continued) SWAN Component Requirements WLSE (Wireless LAN Solution Engine) ACS (Access Control Server) IP Address Login APs APs within WDS Group IP Address Login Configuring WLSE Initially in AirWave Use the following general procedures to configure and deploy a WLSE device in AirWave: Adding an ACS Server for WLSE Enabling Rogue Alerts for Cisco WLSE Configuring WLSE to Communicate with APs Discovering Devices Managing D
Discovering Devices There are three methods to discover access points within WLSE, as follows: Using Cisco Discovery Protocol (CDP) Importing from a file Importing from CiscoWorks Perform these steps to discover access points. 1. Go to the Device > Managed Devices > Discovery Wizard page. 2. Import devices from a file. 3. Import devices from Cisco Works. 4. Import using CDP.
Backup WDS WDS Member AMP monitors AP WDS role and displays this information on AP Monitoring page. NOTE: APs functioning as WDS Master or Primary WDS will no longer show up as Down is the radios are enabled. WDS Participation Perform these steps to configure WDS participation. 1. Log in to the AP. 2. Go to the Wireless Services > AP page. 3. Select Enable participation in SWAN Infrastructure. 4. Select Specified Discovery and enter the IP address of the Primary WDS device (AP or WLSM). 5.
Configuring Cisco WLSE Rogue Scanning The AMP Setup > WLSE page allows AirWave to integrate with the Cisco Wireless LAN Solution Engine (WLSE). AirWave can discover APs and gather rogue scanning data from the Cisco WLSE. Figure 31 illustrates and itemizes the AirWave settings for communication that is enabled between AirWave and WLSE. Figure 31 AMP Setup > WLSE > Add WLSE Page Illustration Perform the following steps for optional configuration of AirWave for support of Cisco WLSE rogue scanning. 1.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. AirWave support remains available to you for any phase of AirWave installation. Configuring ACS Servers This is an optional configuration. The AMP Setup > ACS page allows AirWave to poll one or more Cisco ACS servers for wireless username information.
4. Select Add to finish creating the new ACS server, or Save to finish editing an existing ACS server. 5. The ACS server must have logging enabled for passed authentications. Enable the Log to CSV Passed Authentications report option, as follows: Log in to the ACS server, select System Configuration, then in the Select frame, select Logging. Under Enable Logging, select CSV Passed Authentications. The default logging options function and support AirWave.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. AirWave support remains available to you for any phase of AirWave installation.
The PCI Compliance Report offers additional information. Refer to “Using the PCI Compliance Report” on page 245. This report not only contains Pass or Fail status for each PCI requirement, but cites the action required to resolve a Fail status when sufficient information is available. NOTE: When any PCI requirement is enabled on AirWave, then AirWave grades the network as pass or fail for the respective PCI requirement.
Figure 34 AMP Setup > PCI Compliance Page Illustration 2. To enable, disable, or edit any category of PCI Compliance monitoring in AirWave, select the pencil icon next to the category. The Default Credential Compliance page displays for the respective PCI standard. 3. Create changes as required. Specific credentials can be cited in the Forbidden Credentials section of any Edit page to enforce PCI requirements in AirWave. Figure 35 shows one example.
ArubaOS Version 2.5.4 or later AirWave Version 6.0 or later The Dell PowerConnect W WMS feature is an enterprise-level hardware device and server architecture with managing software for security and network policy. There are three primary components of the WMS deployment: Air Monitor AP devices establish and monitor RF activity on the network. The WMS server manages devices and network activity, to include rogue AP detection and enforcement of network policy.
Chapter 4 Configuring and Using Device Groups in AirWave This chapter describes the deployment of device groups within AirWave. The section below describes the pages or focused subtabs available on the Groups tab. Note that the available subtabs can vary significantly from one device group to another—one or more subtabs may not appear, depending on the Default Group display option selected on the AMP Setup > General page and the types of devices you add to AMP.
PTMP—This page defines settings specific to Proxim MP devices when present. Refer to “Configuring Group PTMP Settings” on page 96. Proxim Mesh—This page defines mesh AP settings specific to Proxim devices when present. Refer to “Configuring Proxim Mesh Radio Settings” on page 97. MAC ACL—This page defines MAC-specific settings that apply to Proxim, Symbol, and ProCurve 520 devices when present. Refer to “Configuring Group MAC Access Control Lists” on page 98.
Group configuration can be enhanced with the AirWave Global Groups feature, which lets you create Global Groups with configurations that are pushed to individual Subscriber Groups. Viewing All Defined Device Groups To display a list of all defined groups, browse to the Groups > List page, illustrated in Figure 37. Figure 37 Groups > List Page Illustration Table 39 describes the columns in the Groups > List page.
NOTE: When you first configure AirWave, there is only one default group labeled Access Points. If you have no other groups configured, refer to “Configuring Basic Group Settings” on page 72. Configuring Basic Group Settings The first default device group that AirWave sets up is the Access Points group, but you can use this procedure to add and configure any device group. Perform these steps to configure basic group settings, then continue to additional procedures to define additional settings as required.
Figure 39 illustrates an example Groups > Basic page. Figure 39 Groups > Basic Page Illustration 3. Define the settings in the Basic and Global Group sections. Table 40 describes several typical settings and default values of this Basic section. Dell PowerConnect W-AirWave 7.
Table 40 Basic and Global Groups Fields and Default Values Setting Default Description Name Defined when first adding the group Displays or changes the group name. As desired, use this field to set the name to uniquely identify the group by location, vendor, department, or any other identifier (such as “Accounting APs,” “Cisco devices,” “802.1x APs,” and so forth). Missed SNMP Poll Threshold 1 Sets the number of Up/Down SNMP polls that must be missed before AirWave considers a device to be down.
5. Record additional information and comments about the group in the Notes section. 6. To configure which options and tabs are visible for the group, complete the settings in the Group Display Options section. Table 42 describes the settings and default values. Table 42 Group Display Options Fields and Default Values Setting Default Description Show device settings for: Only devices on this AMP Drop-down menu determines which Group tabs and options are to be viewable by default in new groups.
8. To configure Spanning Tree Protocol on WLC devices and Proxim APs, locate the Spanning Tree Protocol section on the Groups > Basic configuration page. Adjust these settings as required. Table 44 describes the settings and default values. Table 44 Spanning Tree Protocol Fields and Default Values Setting Default Description Spanning Tree Protocol No Enables or disables Spanning Tree Protocol on Proxim APs. Bridge Priority 32768 Sets the priority for the AP. Values range from 0 to 65535.
11. To configure settings specific to Cisco WLC, locate the Cisco WLC section and adjust these settings as required. Table 47 describes the settings and default values. Table 47 Cisco WLC Fields and Default Values Setting Default Description SNMP Version 2c Sets the version of SNMP used by AirWave to communicate to WLC controllers. CLI Communication Telnet Sets the protocol AirWave uses to communicate with Cisco IOS devices.
14. To configure Symbol/Motorola settings, locate the Symbol section and adjust these settings as required. Table 50 describes the settings and default values of this section. Table 50 Symbol Fields and Default Values Setting Default Description SNMP Version 2c Specifies the version of SNMP used by AirWave to communicate to the device. Client Inactivity Timeout (3-600 min) 3 Sets the minutes of inactivity after which a client associated to a Symbol AP will be considered “inactive.
Table 52 Routers and Switches Fields and Default Values (Continued) Setting Default Description Read CDP Table for Device Discovery 4 hours For Cisco devices, sets the frequency in which devices poll routers and switches for Cisco Discovery Protocol (CDP) information. This setting can be disabled, or set to poll for CDP neighbor information in a range from every 15 seconds to 12 hours.
What Next? Continue to additional sections in this chapter to create new groups or to edit existing groups. Once general group-level configurations are complete, continue to later chapters in this document to add or edit additional device-level configurations and to use several additional AirWave functions. Adding and Configuring Group AAA Servers Configure RADIUS servers on the Groups > AAA Servers page.
Table 54 Adding a RADIUS Server Fields and Default Values (Continued) Setting Default Description Timeout (0-86400) None Sets the time (in seconds) that the access point waits for a response from the RADIUS server. Max Retries (0-20) None Sets the number of times a RADIUS request is resent to a RADIUS server before failing. NOTE: If a RADIUS server is not responding or appears to be responding slowly, consider increasing the number of retries. 4.
Figure 41 Groups > Security Page Illustration Table 55 Groups > Security Page Fields and Default Values Setting Default Description VLAN Tagging and Multiple SSIDs Enabled This field enables support for VLANs and multiple SSIDs on the wireless network. If this setting is enabled, define additional VLANs and SSIDs on the Groups > SSIDs page. Refer to “Configuring Group SSIDs and VLANs” on page 83.
Table 55 Groups > Security Page Fields and Default Values (Continued) Setting Default Description Authentication Profile Name AMPDefined Server #1 For Proxim devices only, this field sets the name of the authentication profile to be supported in this device group. Authentication Profile Index 1 For Proxim devices only, this field sets the name of the authentication profile index to be supported in this device group.
Figure 42 illustrates an example of the Groups > SSIDs page. Figure 42 Groups > SSIDs Page Illustration NOTE: AirWave reports users by radio and by SSID. Graphs on the AP and controller monitoring pages display bandwidth in and out based on SSID. AirWave reports can also be run and filtered by SSID. An option on the AMP Setup > General page can age out SSIDs and their associated graphical data; by default, this is set to 365 days. 1.
Figure 43 Groups > SSIDs > Add SSID/VLAN Page Illustration 4. Locate the SSID/VLAN section on the Groups > SSIDs configuration page and adjust these settings as required. This section encompasses the basic VLAN configuration. Table 57 describes the settings and default values. Note that the displayed settings can vary.
5. Locate the Encryption area on the Groups > SSIDs page and adjust these settings as required. Table 58 describes the settings and default values. Table 58 Groups > SSIDs > Encryption Section Field and Default Values Setting Default Description Encryption Mode No Encryption Drop-down menu determines the level of encryption required for devices to associate to the APs. The drop-down menu options are as follows. Each option displays additional encryption settings that must be defined.
9. Locate the RADIUS Accounting Servers area on the Groups > SSIDs configuration page and define the settings. Table 61 describes the settings and default values. Table 61 Groups > SSIDs > Radius Accounting Servers Fields and Default Values Setting Default Description RADIUS Accounting Server None 1-3 (Cisco WLC, Proxim Only) Pull-down menu selects RADIUS Accounting servers previously entered on the Groups > RADIUS configuration page.
Figure 44 Groups > Radio Page Illustration 3. Locate the Radio Settings area and adjust these settings as required. Table 62 describes the settings and default values. Table 62 Groups > Radio > Radio Settings Fields and Default Values Setting Default Description Allow Automatic Channel Selection (2.4, 5, and 4.9 GHz Public Safety) No If enabled, whenever the AP is rebooted it uses its radio to scan the airspace and select its optimal RF channel based on observed signal strength from other radios.
Table 62 Groups > Radio > Radio Settings Fields and Default Values (Continued) Setting Default Description Maximum Data Retries 32 The maximum number of attempts the AP makes to send a packet before giving up and dropping the packet. Acceptable values range from 1 to 255. Beacon Period (19-5000 msec) 100 Time between beacons (in microseconds). DTIM Period (1-255) 2 DTIM alerts power-save devices that a packet is waiting for them.
Table 63 Groups > Radio > Proxim AP-600, AP-700, AP-2000, AP-4000; Avaya AP-3, Avaya AP-7, AP-4/5/6, AP-8; ProCurve520WL Fields and Default Values (Continued) Setting Default Description 802.11g Transmit Rate Auto Fallback This setting specifies the minimum transmit rate required for the AP to permit a user device to associate. 802.11a Transmit Rate Auto Fallback This setting specifies the minimum transmit rate required for the AP to permit a user device to associate.
Cisco WLC Group Configuration The Groups > Cisco WLC Config page consolidates the settings for Cisco WLC devices from all group pages. The Groups > SSIDs subtab applies to all device types except for Cisco WLC, which have WLANs configured on the Cisco WLC Config page. It is not recommended to have Symbol 4131 and Proxim APs in the same group as Cisco devices. Also, it is recommended that users set device preferences to Only devices in this group.
Configuring WLANs for Cisco WLC Devices In Cisco WLC Config, WLANs are based on SSIDs or VLANs that are dedicated to Cisco WLC controllers. Perform the following steps to define and configure WLANs for Cisco WLC controllers. 1. Go to the Groups > Cisco WLC Config page, and select WLANs in the navigation pane at left. This page displays the SSIDs or VLANs that are available for use with Cisco WLC devices, and enables you to define new SSIDs or VLANs. Figure 47 illustrates this page. 2.
Figure 49 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Security Tab Illustration Figure 50 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > QoS Tab Illustration Figure 51 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Advanced Tab Illustration Dell PowerConnect W-AirWave 7.
Defining and Configuring LWAPP AP Groups for Cisco Devices The Groups > Cisco WLC Config > WLANs > Advanced > AP Groups page allows you to add/edit/delete AP Groups on the Cisco WLC. LWAPP AP Groups are used to limit the WLANs available on each AP. Cisco thin APs are assigned to LWAPP AP Groups. Viewing and Creating Cisco AP Groups 1. Go to the Groups > Cisco WLC Config page, and select WLANs > Advanced > AP Groups in the navigation pane at left. This page displays the configured LWAPP APs.
Configuring Wireless Parameters for Cisco Controllers This section illustrates the configuration of Wireless settings in support of Cisco WLC controllers. The navigation for Wireless settings is illustrated in Figure 54. Figure 54 Groups > Cisco WLC Config > Wireless Navigation Illustration Configuring Cisco WLC Security Parameters and Functions AirWave enables you to configure many security settings that are specific to Cisco WLC controllers.
Figure 56 Groups > Cisco WLC Config > Management Navigation Illustration Configuring Group PTMP Settings The Groups > PTMP configuration page configures Point-to-Multipoint (PTMP) for all subscriber and base stations in the device group. Subscriber stations must be in the same group as all base stations with which they might connect. Perform the following steps to configure these functions. 1. Go to the Groups > List page and select the group for which to define PTMP settings by selecting the group name.
Configuring Proxim Mesh Radio Settings 1. Go to the Groups > Proxim Mesh configuration page to configure Mesh-specific radio settings. 2. Define the settings as required for your network. Figure 58 illustrates this page. Table 67 and Table 68 describe the settings and default values. Figure 58 Groups > Proxim Mesh Page Illustration The General section contains settings for mesh radio, number of mesh links, RSSI smoothing, roaming threshold and de-auth client.
Table 69 Groups > Proxim Mesh > Mesh Cost Matrix Fields and Default Values (Continued) Setting Default Description Maximum Hops to Portal 4 Set the maximum number of hops for the AP to reach the Portal AP. RSSI Factor 5 Sets the factor associated with the RSSI values used when calculating the best path to the portal AP. Higher factors will have more impact when deciding the best uplink. RSSI Cutoff 10 Specifies the minimum RSSI needed to become a mesh neighbor.
1. Browse to the Groups > Firmware configuration page. Figure 60 illustrates this page. Figure 60 Groups > Firmware Page Illustration 2. For each device type in the group, specify the minimum acceptable firmware version. If no firmware versions are listed, go to the Device Setup > Upload Firmware & Files configuration page to upload the firmware files to AirWave. 3. Select Upgrade to apply firmware preferences to devices in the group. 4.
Figure 61 Comparing Two Devices Groups on the Groups > List > Compare Page (Partial View) 3. Note the following factors when using the Compare page: The Compare page can be very long or very abbreviated, depending on how many configurations the device groups share or do not share. When a configuration differs between two groups, the setting is flagged in red text for the group on the right. The default setting of the Compare page is to highlight settings that differ between two groups.
2. Select the Manage link (the pencil icon) for the group you wish to edit. The Groups > Basic configuration page appears. 3. Select the fields to be edited on the Basic configuration page or go to Radio, Security, VLANs, or MAC ACL configuration page and edit the fields. Use the Save button to store the changes prior to applying them. 4. When all changes for the group are complete select the Save and Apply button to make the changes permanent. Figure 62 illustrates the confirmation message that appears.
multiple devices to another group and/or folder, update credentials and optimize channels. Perform these steps to modify multiple devices. 1. To modify multiple devices, go to one of the following pages with a device list: APs/Devices > List APs/Devices > Up APs/Devices > Down APs/Devices > Mismatched Groups > Monitor configuration pages Each of these pages displays a list of devices. Controller monitoring pages also have lists of their thin APs which can be modified using Modify Devices. 2.
5. You are taken to a confirmation configuration page that allows you to schedule the change for a time in the future. Enter a start date and time in the scheduling field and select when the change should occur from the drop-down menu (one time is the default, but you may select recurring options for many of the actions). Scheduled jobs can be viewed and edited in the System > Configuration Change Jobs tab. 6. Using the neighbor lists, AirWave is able to optimize channel selection for APs.
Table 70 Modify Multiple Devices Section Fields and Default Values (Continued) Action Description Upgrade firmware for selected devices Upgrades firmware for the selected devices. Refer to the firmware upgrade help under APs/ Devices > Manage configuration page for detailed help on Firmware job options. Cancel firmware upgrade for selected devices Cancels any firmware upgrades that are scheduled or in progress for the selected APs. Rename devices Rename all the selected devices in bulk.
Once Global Groups have been configured, groups may be created or configured to subscribe to a particular Global Group. Go to the Groups > Basic configuration page of a group and locate the Use Global Groups section. Select the Yes radio button and select the name of the Global Group from the drop-down menu. Then select Save and Apply to make the changes permanent. Figure 66 illustrates this page.
| Configuring and Using Device Groups in AirWave Dell PowerConnect W-AirWave 7.
Chapter 5 Discovering, Adding, and Managing Devices This chapter describes how to add, configure, and monitor wired and wireless devices, and contains the following sections corresponding to features of the Device Setup and APs/Devices tabs: “Device Discovery Overview” on page 107 “Discovering and Adding Devices” on page 107 “Monitoring Devices” on page 116 “Configuring and Managing Devices” on page 134 “Troubleshooting a Newly Discovered Down Device” on page 146 “Setting up Dell Spe
SNMP/HTTP Scanning SNMP/HTTP discovery scanning is the primary method for discovering devices on your network, including rogue devices. Enable this scanning method from the Device Setup > Discover page. NOTE: This page is only visible to users with the AMP Administrator role, or roles that have “Allow authorization of APs/Devices” enabled in AMP Setup > Roles.
1. Locate the Credentials section on the Device Setup > Discover page. This page displays scan sets, networks, and credentials that have been configured so far, and allows you to define new elements for device scanning. 2. To create a new scan credential, select Add New Scan Credential. Figure 68 illustrates this page. Figure 68 Device Setup > Discover > Add/Edit New Scan Credential Section Illustration 3. Enter a name for the credential in the Name field (for example, Default).
6. To edit an existing scan, select the pencil icon next to the scan on the Device Setup > Discover page. 7. When ready, proceed to the next task, “Running a Scan Set” on page 110. NOTE: Scheduling an HTTP scan to run daily on your network can help you to discover rogues. Some consumer APs, like most DLink, Linksys, and NetGear models, do not support SNMP and are found only on the wired side with an HTTP scan. These devices are discovered only if they have a valid IP address.
Table 71 Device Setup > Discover > Discovery Execution Fields (Continued) Column Description Stop Displays the date and time the scan most recently completed. Scheduled Displays the scheduled date and time for scans that are scheduled to be run. 7. Go to the APs/Devices > New page to see a full list of the newly discovered devices that the scan detected. Figure 70 illustrates this page.
In Monitor Only mode, AirWave updates the firmware, compares the current configuration with the policy, and displays any discrepancies on the APs/Devices > Audit page, but does not change the configuration of the device. CAUTION: Put devices in Monitor Only mode when they are added to a newly established device group. This avoids overwriting any important existing configuration settings.
Figure 71 Device Setup > Add Page Illustration 2. Select Add, and the Device Communications and Location sections appear, illustrated in Figure 72. Figure 72 Device Setup > Add > Device Communications and Location Sections 3. Complete these Device Communications and Location settings for the new device. Table 72 further describes the contents of this page. Settings may differ from device to device.
Table 72 Device Communication and Location Fields and Default Values (Continued) Setting Default Description Privacy Password (Confirm) Taken from Device Setup > Communication SNMPv3 privacy password. SNMPv3 Auth Protocol Taken from Device Setup > Communication Drop-down menu that allows you to enable the SNMPv3 authentication protocol to the device being added.
Name Type Auth Password SNMPv3 Auth Protocol Privacy Password SNMPv3 Username Telnet Username Telnet Password Enable Password SNMP Port You can download a CSV file and customize it as you like. A sample CSV file is illustrated in Figure 73. Figure 73 Sample CSV File 1. To import a CSV file, go to the Device Setup > Add page. 2. Select the Import Devices via CSV link. The Upload a list of devices page displays; see Figure 74.
AirWave collects basic information about universal devices including name, contact, uptime and location. Once you have added a universal device, you can view a list of its interfaces on APs/Devices > Manage. By selecting the pencil icon next to an interface, you can assign it to be non-monitored or monitored as Interface 1 or 2. AirWave collects this information and displays it on the APs/Devices > Monitor page in the Interface section.
Monitoring Data for Wired Devices (Routers and Switches) Understanding the APs/Devices > Interfaces Page Auditing Device Configuration Using Device Folders (Optional) Viewing Device Monitoring Statistics You can view many useful device monitoring statistics in the APs/Devices > List page. The APs/Devices > List page displays Clients and Usage interactive graphs (formerly Users and Bandwidth prior to 7.4) and lists all devices that are managed or monitored by AirWave.
RADIUS Authentication Issues NOTE: The Alert Summary table is also a feature of the Home > Overview page, and has the same links in that location. For more information on the Alert Summary table, refer to “Viewing Alerts” on page 194. Understanding the APs/Devices > Monitor Pages for All Device Types You can quickly go to any device’s monitoring page once you go to its specific folder or group on the APs/Devices > List page, by selecting its hyperlinked name in the Device column.
Figure 79 APs/Devices > Monitor Page for Wireless Devices (partial view of an AP) Table 73 describes the fields and information displayed in the Device Info section. The displayed fields vary from device to device.
Table 73 APs/Devices > Monitor > Device Info Fields and Default Values (Continued) Field Description Status Displays ability of AirWave to connect to the AP. Up (no issue) means everything is working as it should. Down (SNMP “get” failed) means AirWave can get to the device but not speak with it using SNMP. Check the SNMP credentials AirWave is using the view secrets link on the APs/Devices > Manage page and verify SNMP is enabled on the AP. Many APs ship with SNMP disabled.
Table 73 APs/Devices > Monitor > Device Info Fields and Default Values (Continued) Field Description Quick Links Open controller web UI: A drop-down menu that allows you to jump to the controller’s UI in a new window. NOTE: For Dell PowerConnect W-Series controllers, if Single Sign-On is enabled for your role in this AMP and you have access to this controller, you will not have to enter the credentials for this controller again after selecting this link.
Table 75 APs/Devices > Monitor > Wired Interfaces Fields and Descriptions (Continued) Field Description Admin Status The administrator setting that determined whether the port is on or off. Operational Status Displays the current status of the interface. If an interface is Up, then AMP is able to ping it and fetch SNMP information. If the AP is listed Down then AirWave is either unable to ping the interface or unable to read the necessary SNMP information from the device.
Table 76 APs/Devices > Monitor Graphical Data (Continued) Graph Description CPU Utilization (controllers only) Reports overall CPU utilization (not on a per-CPU basis) of the device. Memory Utilization (controllers only) Reports average used and free memory and average max memory for the device. Table 77 describes the fields and information displayed for the Connected Clients display.
Table 77 APs/Devices > Monitor > Connected Clients Fields and Default Values (Continued) Field Description LAN IP Addresses Displays the IP assigned to the user MAC. This information is not always available. AirWave can gather it from the ARP cache of switches discovered by AirWave. As of AMP 7.4, this column can accommodate multiple IP addresses for a client if it has both IPv4 and IPv6. LAN Hostnames The DNS hostname(s) broadcast by the client. As of 7.
Figure 82 Fetch additional radio stats by running a show command When this button is selected, a new browser window launches with the statistics in plain text. Other ARMtracked metrics are visible in the Radio Statistics page for Dell PowerConnect W-Series APs. Issues Summary section The Issues Summary section only displays when noise, client count, non-802.
Radio Statistics Interactive Graphs Time-series graphs for the radio are displayed across a tabbed, dual-pane interface to show changes recorded at every polling interval over time. Clients and Usage data are polled based on the AP's group's User Data Polling Period. Channel, Noise, and Power are based on AP Interface Polling Period. 802.11 Counters data are based on the AP's group's 802.11 Counters Polling Period.
Figure 85 Radio Statistics Interactive Graphs Illustration – Bandwidth and 802.11 Counters displayed Recent ARM Events Log If this radio references an active and enabled ARM profile, and if your AMP is enabled as a trap host (see Dell PowerConnect W-AirWave 7.
Table 81 ARM Events table Columns and Values (Continued) Column Description Current Secondary Channel New secondary channel value after the change. Change Reason If the noise and interference cause for the change can be determined, they will be displayed here. Mode change reasons are not yet tracked. Detected Interfering Devices Table For Dell PowerConnect W-Series APs running in Spectrum mode, the same non-802.
Figure 89 APs/Devices > Monitor page for a Mesh Device These fields are described in detail in “Viewing Device Monitoring Statistics” on page 117. Dell PowerConnect W-AirWave 7.
Monitoring Data for Wired Devices (Routers and Switches) The monitoring page for routers and switches includes basic device information at the top, a bandwidth graph depicting the sum of all the physical interfaces, and beneath that, CPU/Memory usage graphs as shown in Figure 90. Figure 90 APs/Devices > Monitor Page for a Switch 130 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave 7.
All managed wired devices also include an Interfaces subtab, as shown in Figure 91. Figure 91 APs/Devices > Interfaces Page for Wired Devices (partial view). The Interfaces page includes a summary of all the interfaces at the top. In case of the stacked switches, the master includes the interfaces of all the members including its own. The physical and the virtual interfaces are displayed in separate tables, labeled Physical Interfaces and Virtual Interfaces. VLANs are listed below the interface.
Understanding the APs/Devices > Interfaces Page “Monitoring Data for Wired Devices (Routers and Switches)” on page 130 showed you how to view high- level interface information for all physical and virtual interfaces on an entire router or switch. Select any interface hotlink in the Interface column of the Physical or Virtual Interfaces tables on the stacked switches to go to an Interface Monitoring page displaying data relevant to that specific interface, as shown Figure 92.
What Next? All device lists in AirWave act as portals to management pages if you have the proper read/write privileges. Selecting the wrench or pencil icon next to a device table entry, or selecting Modify Devices where appropriate above a device table, will take you to the appropriate Management page (APs/Devices > Manage). For more information, see “Configuring and Managing Devices” on page 134.
Using Device Folders (Optional) The devices on the APs/Devices List pages include List, Up, Down, and Mismatched fields. These devices are arranged in groups called folders. Folders provide a logical organization of devices unrelated to the configuration groups of the devices. Using folders, you can quickly view basic statistics about devices. You must use folders if you want to limit the APs and devices AirWave users can see. Folder views are persistent in AirWave.
Compare two configurations to highlight the specific lines that are mismatched. The Audit page provides links to the AirWave pages where any mismatched settings can be configured. NOTE: These procedures assume you are familiar with the function buttons available to save, apply, revert, and so on. For details on button functions, see “Buttons and Icons” on page 26.
Figure 98 APs/Devices > Manage Page Illustration If any changes are scheduled for this AP, they appear in a Scheduled Changes section at the top of the page above the other fields. The linked name of the job takes you to its System > Configuration Change Job Detail page. 136 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave 7.
2. Locate the General section for information about the AP’s current status. Table 82 describes the fields, information, and settings. Table 82 APs/Devices > Manage > General Fields and Descriptions Field Description Name Displays the name currently set on the device. Status Displays the current status of an AP. If an AP is Up, then AirWave is able to ping it and fetch SNMP information from the AP.
Table 83 APs/Devices > Manage > Settings Fields and Default Values (Continued) Setting Default Device Type Description Location Read from the device All The SNMP location set on the device. Latitude None All Text field for entering the latitude of the device. The latitude is used with the Google Earth integration. Longitude None All Text field for entering the longitude of the device. The longitude is used with the Google Earth integration.
Table 84 APs/Devices > Manage, Additional Settings (Continued) Setting Default Device Type Description Mesh Mobility Static Mesh Devices Select Static if the AP is static, as in the case of a device mounted on a light pole or in the ceiling. Select Roaming if the AP is mobile. Two examples would be an AP mounted in a police car or utility truck.
Table 84 APs/Devices > Manage, Additional Settings (Continued) Setting Default Device Type Description LAN IP None All The IP Address of the AP Ethernet interface. If One-to-One NAT is enabled, AirWave will communicate with the AP on a different address (the IP Address defined in the Device Communication section). If DHCP is enabled, the current assigned address will appear grayed out and the field cannot be updated in this area.
Table 86 APs/Devices > Manage > Interface Fields and Descriptions for Cisco WLC Devices (Continued) Field Default Description IP Address None The IP address of the controller. Subnet Mask None The subnet mask for the controller. Gateway None The controller's gateway. Primary and Secondary DHCP Servers None The DHCP servers for the controller. Guest LAN Disabled Indicates a guest LAN.
Figure 100 Add Virtual Interfaces Page for Wired Devices . New physical and virtual interfaces are discovered using SNMP polling as described in “SNMP/HTTP Scanning” on page 108. To refresh and reload all current interface information from a device, select Import Interfaces on the bottom of the page as shown in Figure 101. Figure 101 Import Interfaces for Refresh and Reload (lower portion of page) You can view details for each interface on a wired device from its individual interface page as well.
Figure 102 Physical Interfaces Monitoring and Configuration Sections Figure 103 Virtual Individual Interfaces Configuration Section To configure interfaces as a group, select Edit Interfaces above the Physical or Virtual Interfaces table as shown in Figure 104. Figure 104 Edit Multiple Interfaces Dell PowerConnect W-AirWave 7.
You will remain on the same page, but will have the option to make changes to the most commonly edited settings in batch mode, as shown in Figure 105. Figure 105 Multiple Interface Editing Page Illustration AirWave assembles the entire running configuration using templates and your modifications to these pages. For a more detailed discussion on templates, see Chapter 6, “Creating and Using Templates” on page 151.
Select the Update Firmware button at the bottom right of the page to upgrade the device's firmware. Figure 107 illustrates the page that opens and Table 87 describes the settings and default values. NOTE: The Update Firmware button only appears if 1) the AMP Administrator has enabled Allow firmware upgrades in monitoronly mode in AMP Setup > General, 2) if you are looking at an APs/Devices > Manage page for a controller or autonomous AP that supports firmware upgrades in AMP.
Troubleshooting a Newly Discovered Down Device If the device status on the APs/Devices > List page remains Down after it has been added to a group, the most likely source of the problem is an error in the SNMP community string being used to manage the device. Perform the following steps to troubleshoot this scenario. 1. Select the Name of the down device in the list of devices on the APs/Devices > List or APs/Devices > Down page.
access to the AMP command line can show or hide this link. To disable this feature, please contact Dell support at support.dell.com. Figure 108 illustrates this page. Figure 108 View Device Credentials Window NOTE: The View Device Credentials message may appear slightly different depending on the vendor and model. 5. If the credentials are incorrect, return to the Device Communications area on the APs/Devices > Manage page. Enter the appropriate credentials, and select Apply. 6.
Individual APs running temporarily in Spectrum mode while part of an Dell PowerConnect W AP Group set to ap-mode Controller-level Spectrum Overrides (an alternative to creating new Dell PowerConnect W AP groups or new radio profiles for temporary changes) Setting up a Permanent Spectrum Dell AP Group If you have multiple supported Dell PowerConnect W-Series APs in multiple controllers that you want to run in Spectrum mode over the long run, you create a special Dell PowerConnect W AP group and set u
1. Go to the APs/Devices > Manage page for a Spectrum-supported Dell PowerConnect W-Series AP. 2. After checking the Audit page, set the AP to Manage Read/Write mode. 3. Select Yes on the Spectrum Override field for one or both radios, depending on the band and channels you want it to analyze. 4. Select the band that should run in spectrum. If you selected the 5GHz band in the 802.11an Radio section, choose the lower, middle, or upper range of channels that you want to be analyzed by this radio. 5.
Figure 111 Override Section of a Supported Controller’s Manage Page Perform these steps to override individual profile settings for a Dell PowerConnect W-Series controller that is part of a spectrum-mode Dell PowerConnect W AP group: 1. Select a Spectrum-supported Dell PowerConnect W-Series controller that is referencing a Spectrum profile, and go to its APs/Devices > Manage page. Set it to Manage Read/Write mode. 2. Under the Dell Overrides section, select Add New Dell PowerConnect W Controller Override.
Chapter 6 Creating and Using Templates This chapter provides an overview and several tasks supporting the use of device configuration templates in AirWave, and contains the following topics: “Group Templates” on page 151 “Viewing and Adding Templates” on page 152 “Configuring General Template Files and Variables” on page 155 “Configuring Cisco IOS Templates” on page 160 “Configuring Cisco Catalyst Switch Templates” on page 162 “Configuring Symbol Controller / HP WESM Templates” on pa
%ap_include_1% through %ap_include_10% %channel% %hostname% %ip_address% %ofdmpower% The variable settings correspond to device-specific values on the APs/Devices > Manage configuration page for the specific AP that is getting configured. NOTE: Changes made on the other Group pages (Radio, Security, VLANs, SSIDs, and so forth) are not applied to any APs that are configured by templates. Viewing and Adding Templates Perform these steps to display, add, or edit templates. 1.
Table 89 Groups > Templates Fields and Default Values (Continued) Setting Description Version Restriction Designates that the template only applies to APs running the version of firmware specified. If the restriction is None, then the template applies to all the devices of the specified type in the group. If there are two templates that might apply to a device the template with the most restrictions takes precedence.
Figure 113 Groups > Templates > Add Template Page Illustration Table 90 Groups > Templates > Add Template Fields and Default Values Setting Default Description Use Global Template No Uses a global template that has been previously configured on the Groups > Templates configuration page. Available templates will appear in the drop-down menu. If Yes is selected you can also configure global template variables.
Table 90 Groups > Templates > Add Template Fields and Default Values (Continued) Setting Default Description Fetch None Selects an AP from which to fetch a configuration. The configuration will be turned into a template with basic AP specific settings like channel and power turned into variables. The variables are filled with the data on the APs/Devices > Manage page for each AP. Name None Defines the template display name.
Using Template Syntax Using Directives to Eliminate Reporting of Configuration Mismatches Using Conditional Variables in Templates Using Substitution Variables in Templates Using AP-Specific Variables Configuring General Templates Perform the following steps to configure Templates within a Group. 1. Select a Group to configure. NOTE: Start with a small group of access points and placing these APs in Monitor Only mode, which is read-only.
one), then AirWave will audit the devices and compare their current configuration to the one defined in the template. NOTE: If you set the reboot flag to No, then some changes could result in configuration mismatches until the AP is rebooted. For example, changing the SSID on Cisco IOS APs requires the AP to be rebooted. Two other settings that require the AP to be rebooted for configuration change are Logging and NTP. A configuration mismatch results if the AP is not rebooted.
to customize the template to keep AirWave from reporting mismatches for this type of variance. AirWave provides two types of directives that can be used within a template to control how AirWave constructs the startup-config file to send to each AP and whether it reports variances between the running-config file and the startup-config file as "configuration mismatches.
Table 91 Conditional Variable Syntax Components Variable Values Meaning interface Dot11Radio0 2.4GHz radio module is installed Dot11Radio1 5GHz external radio module is installed a Installed 5GHz radio module is 802.11a b Installed 2.4GHz radio module is 802.11b only g Installed 2.4GHz radio module is 802.11g capable backup The WDS role of the AP is the value selected in the dropdown menu on the APs/Devices > Manage configuration page for the device.
Table 92 Substitution Variables in Templates (Continued) Variable Meaning Command Suppressed Default ofdm_power 802.11g radio module OFDM power level power local ofdm %ofdm_power% maximum power 802.11a and 802.11b radio module power level power local %power% maximum location The location of the SNMP server. snmp-server location %location% - contact The SNMP server contact.
SCP Required Settings in Templates Supporting Multiple Radio Types via a Single IOS Template Configuring Single and Dual-Radio APs via a Single IOS Template Applying Startup-config Files Each of the APs in the Group copies its unique startup-config file from AirWave via TFTP or SCP. If the Reboot Devices after Configuration Changes option is selected, then AirWave instructs the AP to copy the configuration from AirWave to the startup-config file of the AP and reboot the AP.
configuration file and the AP must have the SCP server enabled. These three settings correspond to the following lines in the AP’s configuration file: username Cisco privilege 15 password 7 0802455D0A16 aaa authorization exec default local ip scp server enable The username line is a guideline and will vary based on the username being set, in this case Cisco, and the password and encoding type, in this case 0802455D0A16 and 7 respectively.
information as described in this section or by fetching a template from that device, as described in “Configuring General Templates” on page 156. NOTE: Just one template is used for any type of Cisco IOS device, and another is used for any type of Catalyst Switch regardless of individual model. Configuring Symbol Controller / HP WESM Templates This section describes the configuration of templates for Symbol controllers and HP WESM devices.
snmp-server snmp-server snmp-server snmp-server manager v3 user snmptrap v3 encrypted auth md5 0x1aa491f4ca7c55df0f57801bece9044c user snmpmanager v3 encrypted auth md5 0x1aa491f4ca7c55df0f57801bece9044c user snmpoperator v3 encrypted auth md5 0xb03b1ebfa0e3d02f50e2b1c092ab7c9f A sample Symbol Smart RF template is provided below for reference: radio %radio_index% radio-mac %radio_mac% %if radio_type=11a% radio %radio_index% coverage-rate 18 %endif% %if radio_type=11an% radio %radio_index% coverage-rate 18
Configuring a Global Template Global templates allow AirWave users to define a single template in a global group that can be used to manage APs in subscriber groups. They turn settings like group RADIUS servers and encryption keys into variables that can be configured on a per-group basis. Perform the following steps to create a global template, or to view or edit an existing global template: 1. Go to the Group > Templates configuration page for the global group that owns it. 2.
Group Name, ssid_1 Subscriber 1, Value 0 8. Once you have defined and saved a global template, it is available for use by any local group that subscribes to the global group. Go to the Groups > Template configuration page for the local group and select the pencil icon next to the global template in the list. Figure 116 illustrates this page. Figure 116 Groups > Templates Edit, Upper Portion 9.
Chapter 7 Using RAPIDS and Rogue Classification This chapter provides an overview to rogue device and IDS event detection, alerting, and analysis using RAPIDS, and contains the following sections: “Introduction to RAPIDS” on page 167 “Viewing Rogues on the RAPIDS > List Page” on page 176 “Setting Up RAPIDS” on page 169 “Defining RAPIDS Rules” on page 172 “Score Override” on page 180 “Using the Audit Log” on page 181 “Additional Resources” on page 182 Introduction to RAPIDS Rogue
Viewing Overall Network Health on RAPIDS > Overview The RAPIDS > Overview page displays a page of RAPIDS summary information (see Figure 117). Table 93 defines the summary information that appears on the page. Figure 117 RAPIDS > Overview Page Illustration 168 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave 7.
Table 93 RAPIDS > Overview Fields and Descriptions Summary Description IDS Events Displays a list of attack types for the designated folder and subfolders. Field displays events from the past two hours, the past 24 hours, and total IDS events. Names of attacks link to summary pages with more details. Note: AMP should be configured as the SNMP trap receiver on the controllers to receive IDS traps. See the Dell PowerConnect W-AirWave 7.4 Best Practices Guide in Home > Documentation for details.
Figure 118 RAPIDS > Setup Page Illustration Table 94 RAPIDS > Setup > Basic Configuration Fields Field Default Description ARP IP Match Timeout 24 If you have routers and switches on the AMP, and it's scanning them for ARP tables, this can assign a rogue IP address information. This timeout specifies how recent that information needs to be for the IP address to be considered valid. Note that the default ARP poll period is long (several hours).
Filtered rogues are dropped from the system before they are processed through the rules engine. This can speed up overall performance but will eliminate all visibility into these types of devices. Table 96 RAPIDS > Setup > Filtering Options Field Default Description Ignore Ad-hoc rogues No Filters rogues according to ad-hoc status. Ignore Rogues by Signal Strength No Filters rogues according to signal strength.
Figure 119 RAPIDS > Classification Rule Menu with Containment From the APs/Devices > Rogues Contained page, you can see the containment status information, as shown in Figure 120. NOTE: The Rogue Containment device tab is only present for devices that support containment.
switches feed wireless device information to AirWave, which AirWave then processes. AMP then pushes the WMS classification to all of the Dell PowerConnect W-Series controllers that are WMS offload enabled. WMS Offload ensures that a particular BSSID has the same classification on all of the controllers. WMS Offload removes some load from master controllers and feeds 'connected-to-lan' information to the RAPIDS classification engine.
levels can be manually defined on the RAPIDS > Detail page when the RAPIDS classification is manually overridden or you can edit the rule to have a higher threat level. Viewing and Configuring RAPIDS Rules To view the RAPIDS rules that are currently configured on AMP, navigate to the RAPIDS > Rules page (Figure 121). Figure 121 RAPIDS > Rules Page Illustration Table 100 defines the fields in the RAPIDS > Rules page.
Fill in the settings described in Table 100 then select an option from the drop down menu. Table 101 defines the drop down menu options that are at the bottom left of the RAPIDS Classification Rule dialog box (see Figure 122). Once all rule settings are defined, select Add. The new rule automatically appears in the RAPIDS > Rules page. Table 101 Properties Drop Down Menu Option Description Wireless Properties Detected on WLAN Classifies based on how the rogue is detected on the wireless LAN.
Deleting or Editing a Rule To delete a rule from the RAPIDS rules list, go to the RAPIDS > Rules page. Select the check box next to the rule you want to delete, and select Delete. The rule is automatically deleted from RAPIDS > Rules. To edit any existing rule, select its pencil icon to launch the RAPIDS Classification Rule page (see Figure 122). Edit or revise the fields as necessary, then select Save.
Figure 123 RAPIDS > List Page Illustration (partial view) Table 102 details the column information displayed in Figure 123. For additional information about RAPIDS rules, refer to “Defining RAPIDS Rules” on page 172. Table 102 RAPIDS > List Column Definitions Column Description Ack Displays whether or not the rogue device has been acknowledged. Devices can be acknowledged manually or you can configure RAPIDS so that manually classifying rogues will automatically acknowledges them.
Table 102 RAPIDS > List Column Definitions (Continued) Column Description Signal Displays the strongest signal strength detected for the rogue device. RSSI Displays Received Signal Strength Indication (RSSI) designation, a measure of the power present in a received radio signal.
Overview of the RAPIDS > Detail Page Select a device Name in the RAPIDS > List page to view the Detail page (Figure 124). Figure 124 RAPIDS > Detail Page Illustration Important things to remember regarding the information in the device detail page are: Users with the role of Admin can see all rogue AP devices. Active rogue clients associated with this AP are listed in the Current Rogue Client Associations table.
You can use the global filtering options on the RAPIDS > Setup page to filter rogue devices according to signal strength, ad-hoc status, and discovered by remote APs. VisualRF uses the heard signal information to calculate the physical location of the device. If the device is seen on the wire, RAPIDS reports the switch and port for easy isolation.
Once a new score is assigned, all devices with the specified MAC address prefix receive the new score. NOTE: Note that rescoring a MAC Address Prefix poses a security risk. The block has received its score for a reason. Any devices that fall within this block receive the new score. 1. Navigate to the RAPIDS > Score Override page. This page lists all existing overrides if they have been created. Figure 125 RAPIDS > Score Override Page 2.
Figure 127 Audit Log Page Illustration Additional Resources The following AirWave tools support RAPIDS: System Triggers and Alerts—Triggers and Alerts that are associated with rogue devices follow the classification-based system described in this chapter. For additional information about triggers that support rogue device detection, see to “Viewing, Delivering and Responding to Triggers and Alerts” on page 187.
Chapter 8 Performing Daily Administration in AirWave Daily WLAN administration often entails network monitoring, supporting WLAN and AirWave users, and monitoring AirWave system operations.
Using the System > Status Page The System > Status page displays the status of all of AirWave services. Services will either be OK, Disabled, or Down. If any service is Down (displayed in red) please contact Dell support at support.dell.com. The Reboot System button provides a graceful way to power cycle your AirWave remotely when it is needed. The Restart AirWave button will restart the AirWave services without power cycling the server or reloading the OS. Figure 128 illustrates this page.
engineers may request these logs for help in troubleshooting problems and will provide detailed instructions on how to retrieve them. Table 104 describes some of the most important logs: Table 104 A Sample of Important Status Logs Log Description pgsql Logs database activity. error_log Reports problems with the web server. Also linked from the internal server error page that displays on the web page; please send this log to Dell support whenever reporting an internal server error.
Table 105 System > Syslog & Traps Columns and Descriptions (Continued) Column Description Source Device The name of the device that sent the message. Will be a link if you have visibility to the device. Can be empty if AMP could not correlate the source IP. AP Contains a link to the APs/Devices > Monitor page for a device other than the source device that was correlated from some data contained in the message (by LAN MAC, BSSID, or IP Address).
Viewing, Delivering and Responding to Triggers and Alerts This section describes triggers and alerts and contain the following topics: Viewing Triggers Creating New Triggers Delivering Triggered Alerts Viewing Alerts Responding to Alerts AirWave monitors key aspects of wireless LAN performance.
Figure 132 Add New Trigger Page Illustration 2. Configure the Trigger Restrictions and Alert Notifications. This configuration is consistent regardless of the trigger type to be defined. a. The Trigger Restrictions settings establishes how widely or how narrowly the trigger applies. Define the folder, subfolder, and Group covered by this trigger. Table 107 describes the options for trigger restrictions.
b. In addition to appearing on the System > Alerts page, the Alert Notifications settings can be configured to distribute to email or to a network management system (NMS), or to both. If you select Email, you are prompted to set the sender and recipient email addresses. If you select NMS, you are prompted to choose one or more of the pre-defined trap destinations, which are configured on the AMP Setup > NMS page.
“Setting Triggers for Clients” on page 192 “Setting Triggers for RADIUS Authentication Issues” on page 193 “Setting Triggers for IDS Events” on page 193 “Setting Triggers for AirWave Health” on page 194 Setting Triggers for Devices Perform the following steps to configure device-related triggers. a. Choose a device type from the Devices listed in the Type drop-down menu. See Figure 133. Table 108 itemizes and describes device trigger options and condition settings.
Table 108 Device Trigger Types (Continued) Option Description Device Uplink Status This trigger deploys whenever a RAP’s active uplink changes from Ethernet to USB or vice versa. The corresponding events are captured in a RAP’s APs/Devices > Monitor page. b. Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New Triggers” on page 187 to create a new trigger.
Setting Triggers for Clients Perform the following steps to configure user-related triggers. a. Choose a trigger type from the Clients category, listed in the Type drop-down menu. See Figure 133. Table 111 itemizes and describes the Client-related trigger types, and condition settings for each discovery trigger type.
Setting Triggers for RADIUS Authentication Issues Perform the following steps to configure RADIUS-related triggers. a. Choose a trigger type from the RADIUS Authentication Issues list in the drop-down Type menu. Table 112 itemizes and describes the condition settings for each RADIUS Authentication trigger type.
Setting Triggers for AirWave Health After completing steps 1-3 in “Creating New Triggers” on page 187, perform the following steps to configure IDS-related triggers. a. Choose the Disk Usage trigger type from the drop-down Type menu. See Figure 133 for trigger types. Table 114 describes the condition settings for this trigger type. Table 114 Disk Usage Trigger and Condition Settings AirWave Health Trigger Disk Usage Description This trigger type is based on the disk usage of AirWave.
Figure 134 Alert Summary Table Illustration This table displays alerts as follows; select the alert Type to display alert details: AMP Alerts—Displays details for all device alerts. IDS Events—Displays details of all Intrusion Detection System (IDS) events and attacks under the RAPIDS tab. You must be enabled as a RAPIDS user to see this page. RADIUS Authentication Issues—Displays RADIUS-related alerts for devices in the top viewable folder available to the AirWave user.
Delete the alert by selecting it from the list and selecting Delete. Monitoring and Supporting WLAN Clients The AMP Clients pages support WLAN users in AirWave. This section describes the Clients pages as follows: Overview of the Clients Pages Monitoring WLAN Users in the Clients > Connected and Clients > All Pages Supporting Guest WLAN Users With the Clients > Guest Users Page Supporting RFID Tags With the Clients > Tags Page See also Evaluating and Diagnosing User Status and Issues.
Monitoring WLAN Users in the Clients > Connected and Clients > All Pages The Clients > Connected page displays all users currently connected in AirWave, and is illustrated in Figure 137 and described in Table 116. This page contains the following information at a glance: The Folder field shows the current folder of Connected Clients you are viewing. You can view users under a particular folder from the Go to folder dropdown menu.
Table 116 Clients > Connected Table Columns and Links (Alphabetical) Field Description AOS Device Type The type of client device determined by the Dell PowerConnect W-Series controller -- a fallback in case the rules set in AMP Setup > Device Type Setup were unable to determine the device type. AP/Device Displays the name of the AP to which the MAC address is associated as a link to this AP's APs/Devices > Monitor page. Association Time The first time AirWave recorded the user for this association.
Table 116 Clients > Connected Table Columns and Links (Continued)(Alphabetical) Field Description OS The device’s operating system type. OS Detail Additional information on the operating system such as version numbers. Phone Number Contact number for the user. Role Specifies the role that a Dell PowerConnect W-Series controller assigned to the connected user, such as “employee”. Serial Number Serial number of the device. Service End Ending timestamp of the device usage.
Figure 138 AMP Setup > Users Page Illustration 3. The newly created login information should be provided to the person or people who will be responsible for creating guest access users. 4. The next step in creating a guest access user is to navigate to the Clients > Guest Users tab. From this tab, you can add new guest users, you can edit existing users, and you can repair guest user errors.
Table 117 Clients > Guest Users Fields (Continued) Field Description Status Reports current status by the controller. If error messages appear in this column, select the user with the checkbox at left, and select the Repair guest user errors button. Guest users associated to the wireless network appear on the same list as other wireless users, but are identified as guest users in the Guest User column.
Figure 141 Clients > VPN Sessions Page Illustration When a VPN username is selected, a Clients > VPN User Detail displays with current VPN sessions, a user and bandwidth interactive graph, and a historical VPN sessions list table. Supporting RFID Tags With the Clients > Tags Page Radio Frequency Identification (RFID) supports identifying and tracking wireless devices with radio waves. RFID uses radio wave tags for these and additional functions.
Table 118 Clients > Tags Fields Field Description Name Displays the user-editable name associated with the tag. MAC Address Displays the MAC address of the AP that reported the tag. Vendor Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type. Battery Level Displays battery information—filterable in drop-down menu at the top of the column; is not displayed for Aeroscout tags.
Figure 143 Clients > Client Detail Page Illustration (partial view) Mobile Device Access Control Mobile Device Access Control (MDAC) secures, provisions and manages network access for Apple iOS and other employee-owned mobile devices by enabling device fingerprinting, device registration, and increased device visibility.
Figure 144 Device Info section in Clients > Client Detail after Show additional properties is selected Classifying Dell Devices in Client Detail If you have deployed Dell PowerConnect W-Series controllers and have WMS Offload enabled on the network, the Clients > Client Detail page allows you to classify the device in the Device Information section, and to push this configuration to the Dell PowerConnect W controllers that govern the devices.
Quick Links for Clients on Dell Devices In Clients > Client Detail, two drop-down menus were added in AirWave 7.3 next to the Save button in the Device Info section: Open controller web UI: A drop-down menu that allows you to jump to the controller’s UI in a new window. Thin APs link to Controller > Access Points when not operating in mesh mode, or Controller > Mesh Nodes otherwise.
Figure 148 Rogue Association History table in Clients > Client Detail Evaluating Client Status with the Clients > Diagnostics Page The Clients > Diagnostics page is accessible from the Clients > Client Detail page. You can also search for a user and select the associated MAC address from the search results. This page provides an overview of a WLAN user’s general status and connectivity on the network, as illustrated in Figure 149.
A client device that is: associated with WLAN infrastructure managed by the AMP server running 7.2.3 or later being actively managed by the SOTI MobiControl server For more information about setting up MobiControl, please see http://www.soti.net/mc/help/. In order to use SOTI MobiControl from within AirWave, you must first add your MDM server and designate it as a MobiControl. Adding a Mobile Device Management Server for MobiControl 1.
Monitoring and Supporting AirWave with the Home Pages The Home tab of AirWave provides the most frequent starting point for monitoring network status and establishing primary AirWave functions once AirWave configuration is complete. From the Home tab, you can access the following pages: The Home > Overview page condenses a large amount of information about your AirWave. You can view the health and usage of your network and use shortcuts to view system information.
Monitoring AirWave with the Home > Overview Page To view your overall network health, navigate to Home > Overview page. Figure 150 illustrates this page, and Table 120 describes the contents. The information that displays varies depending on your role. Figure 150 Home > Overview Page Illustration Table 120 Home > Overview Sections and Charts Section Description Clients This chart is a graphical summary of the number of users on the network during a period of time. The time can be adjusted.
Table 120 Home > Overview Sections and Charts (Continued) Section Description Monitoring Status This pie chart shows the percentage of all devices that are up and down on the network. To review devices that are down, select Down in the legend or the chart, and the APs/Devices > Down page displays. Configuration Compliance The pie chart displays all known device configuration status on the network. Devices are classified as Good, Unknown, Mismatched, or Audit Disabled.
Figure 151 Home > License Page Illustration Table 121 Home > License Static Fields and Descriptions Field Description System Name Displays a user-definable name for AirWave. The System Name can be configured from the AMP Setup > General page. Organization Displays the organization listed on your license key. Hostname Displays the DNS name assigned to AirWave. IP Address Displays the static IP address assigned to AirWave. The IP Address can be configured from the AMP Setup > Network page.
Searching AirWave with the Home > Search Page While the Search field at the top of every AMP page allows you to perform a quick search across a small number of common categories, the Home > Search page conducts a deep system-wide search to find connected and historical clients, VPN users, managed devices, rogue devices, rogue clients, groups, folders, and tags.
Accessing AirWave Documentation The Home > Documentation page provides easy access to all relevant AirWave documentation. All of the documents on this page are hosted locally by your AirWave server and can be viewed by any PDF viewer. If you have any questions that are not answered by the documentation, please contact Dell support at support.dell.com.
Table 122 Home > User Info Fields and Descriptions Field Description Top Header Stats Filter Level For Rogue Count Specifies the minimum classification that will cause a device to be included in the rogue count header information. More about the classifications can be found in “Controller Classification with WMS Offload” on page 172.
Using the System > Configuration Change Jobs Page Schedule configuration change jobs are summarized on the System > Configuration Change Jobs page. Perform the following steps to use this page, illustrated in Figure 154. Figure 154 System > Configuration Change Jobs Page Illustration 1. To edit an existing configuration change job select on the linked description name.
To view additional details about an individual upgrade job including the devices being upgraded, select the name of an upgrade job from the Name column to go to the System > Firmware Upgrade Job Detail page, illustrated in Figure 156. From here you can click the device name to go to its APs/Devices > Monitor page, or the link under Firmware File column to go to the Device Setup > Upload Firmware & Files page.
Figure 157 System > Performance Page Illustration (Partial Screen) 218 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave 7.
Table 123 System > Performance Page Fields and Graphs Field Description System Information CPU(s) Basic CPU information as reported by the operating system. Memory The amount of physical RAM and Swap space seen by the operating system. Refer to the AirWave Server Hardware Guide at support.dell.com/manuals for hardware requirements. Kernel The version of the Linux kernel running on the box. Architecture The AMP’s architecture information. Device Polling Displays some AP/Device polling statistics.
Table 123 System > Performance Page Fields and Graphs (Continued) Field Description Database Statistics Top 5 Tables (by row count) The five largest tables in AirWave. Degraded performance has been noticed for in some cases for tables over 200,000 rows. Decreasing the length of time client data is stored on the AirWave page is recommended if a user/client table exceeds 250,000 rows. Database Table Scans The number of database table scans performed by the database.
Supporting AirWave Servers with the Master Console The Master Console (MC) is used to monitor multiple AirWave stations from one central location. The Master Console is designed for customers running multiple AirWave servers. Once an AirWave station has been added to the MC, it will be polled for basic AirWave information. Much like the normal Home > Overview page, the Master Console Home > Overview page provides summary statistics for the entire network at a glance.
the navigation section in Figure 158 in the previous page). The URL of the public portal will be https:// your.AMP.name/public. When you upgrade to the latest version of AirWave, the public portal is disabled by default, regardless of the type of license. Figure 159 Public Portal Page Illustration The Public Portal supports configuration of the iPhone interface. This can be configured using the Master Console AirWave page. See “Defining General AirWave Server Settings” on page 35.
Using Global Groups with Master Console To push configurations to managed groups using the AirWave Global Groups feature, follow these steps: 1. Navigate to the Master Console's Groups > List page. 2. Select Add to add a new group, or select the name of the group to edit settings for an existing group. 3. Select the Duplicate icon to create a new group with identical configuration to an existing group.
The version-specific script will deploy all needed files, update the database, perform any data migrations, and restart the AirWave services. Backing Up AirWave AirWave creates nightly archives of all relational data, statistical data, and log files. This occurs by default at 4:15 AM, but is configurable on the AMP Setup > General page under Nightly Maintenance Time.
5. Run the restore script by typing ./amp_restore -d /tmp/nightly_data00[1-4].tar.gz. NOTE: Network administrators can now use the nightly backup from a 32-bit AMP to restore AMP on a 64-bit installation, rather than having to create a special backup file or use the special restore script. Using AirWave Failover for Backup The failover version of AirWave provides a “many to one” hot backup server. The Failover AirWave polls the watched AMPs to verify that each is up and running.
which is affected by the total number of APs and by the amount of data being saved, especially client historical data. To restore the Watched AMP, run the backup script from the command line and copy the current data file and the old Watched AMP configuration file to the Watched AMP. Then run the restore script. More information about backups and restores can be found in “Backing Up AirWave” on page 224.
Chapter 9 Creating, Running, and Emailing Reports This chapter describes AirWave reports, including access, creation, scheduling, and distribution. This chapter includes the following sections: “Overview of AirWave Reports” on page 227 “Using Daily Reports” on page 230 “Defining Reports” on page 252 “Emailing and Exporting Reports” on page 255 AirWave ships with several reports enabled by default. Default reports may run nightly or weekly, depending on the AirWave release.
Run Now (visible from the expanded Report Definitions menu) allows immediate running of a custom report as soon as you set the parameters. You must save its definition separately, if you want to remember the parameters. Report definitions for other roles section—This section, supported for admin users, displays additional reports that have been scheduled for other roles. This section of the page adds the Role column, and other columns are the same.
Figure 161 Reports > Definitions Page Illustration (Split View) Figure 162 Report Type Drop-down Menu in Reports > Definitions Illustration NOTE: Only admin users have complete access to all report information. The AirWave reports and online displays of information can vary with configuration, User Roles, and Folders. Reports > Generated Page Overview The Reports > Generated page displays reports that have been run, as well as the most recent daily version of any report.
Figure 163 Reports > Generated Page Example Figure 164 Reports > Generated Page with Single-click Report Viewing Options Using Daily Reports This section describes the default and custom-scheduled reports supported in AirWave. These reports can be accessed from the Reports > Generated page. Viewing Generated Reports The Reports > Generated page supports the following general viewing options: By default, the reports on the Reports > Generated page are sorted by Generation Time.
Table 128 Reports > Generated Page Fields and Descriptions (Continued) Field Description Subject Displays the scope of the report, to include groups, folders, SSIDs, or any combination of these that are included in the report. Report Start Displays the beginning of the time period covered in the report. Report End Displays the end of the time period covered in the report.
Using the Dell License Report A new Dell License Report in the Reports tab tracks licenses on Dell PowerConnect W-Series devices in your network. This report includes information on the type, quantity, percent used, installation date, expiration date, and the license keys. Figure 166 Dell License Report Detail Page Using the Capacity Planning Report The Capacity Planning Report tracks device bandwidth capacity and throughput in device groups, folders, and SSIDs.
Figure 167 Capacity Planning Report Detail Page Table 129 Capacity Planning Report Fields and Contents, Top Portion Field Description Device Displays the device type or name. Interface Displays the type of 802.11 wireless service supported by the device. Group Displays the device group with which the device is associated. Folder Displays the folder with which the device is associated. Controller Displays the controller with which a device operates.
Table 129 Capacity Planning Report Fields and Contents, Top Portion (Continued) Field Description Capacity Combined (b/s) Displays the combined capacity in and out of the device, in bits-per-second. Usage While > Threshold (Combined) Displays the time in which a device has functioned above defined threshold capacity, both in and out. Overall Usage (Combined) Displays the overall usage of the device, both combined in and out traffic.
Figure 168 Reports > Generated > Daily Configuration Audit Report Page, abbreviated example Table 130 Daily Configuration Audit Report Field Description Name Displays the device name for every device on the network. Selecting a given device name in this column allows you to display device-specific configuration. Folder Displays the folder in which the device is configured in AirWave.
Using the Device Summary Report The Device Summary Report identifies devices that are the most or least used devices, and a comprehensive list of all devices. One potential use of this report is to establish more equal bandwidth distribution across multiple devices. This report contains the following five lists of devices. Most Utilized by Maximum Number of Simultaneous Users—By default, this list displays the 10 devices that support the highest numbers of users.
Figure 169 Reports > Generated > Daily Device Summary Report Illustration (partial view) Table 131 Reports > Generated > Daily Device Summary Report Unique Fields and Descriptions Field Description Max Simultaneous Users Displays the maximum number of users that were active on the associated device during the period of time that the report covers. Total Bandwidth (MB) Displays the bandwidth in megabytes that the device supported during the period of time covered by the report.
You can use this report as the central starting point to improve uptime by multiple criteria. This report covers protocol-oriented, device-oriented, or SSID-oriented information. This report can help to monitor and optimize the network in multiple ways. It can demonstrate service parameters, can establish locations that have superior or problematic uptime availability, and can help with additional analysis in multiple ways.
Using the IDS Events Report The IDS Events Report lists and tracks IDS events on the network involving APs or controller devices. This report cites the number of IDS events for devices that have experienced the most instances in the prior 24 hours, and provides links to support additional analysis or configuration in response. NOTE: Your role must be enabled to view RAPIDS to see this report. The Home > Overview page also cites IDS events, and triggers can be configured for IDS events.
Figure 172 Reports > Generated > Inventory Report Illustration (Edited View) 240 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave 7.
Using the Memory and CPU Utilization Report The Memory and CPU Utilization Report displays the top memory usage by device, and CPU usage on the network by device. Both are by percentage. To create a scheduled and generated report of this type, refer to “Using Daily Reports” on page 230. Figure 173 illustrates the Reports > Detail page for this report.
Using the New Rogue Devices Report The New Rogue Devices Report summarizes rogue device information including the following categories of information: Rogue devices by RAPIDS classification—described in “Using RAPIDS and Rogue Classification” on page 167 Top rogue devices by number of discovering APs Top rogue devices by signal strength Graphical summary of rogue devices by LAN MAC address vendor Graphical summary of rogue devices by radio MAC address vendor Text-based table summary o
Figure 175 Reports > Generated > New Rogue Devices Report Illustration The rogue device inventories that comprise this report contain many fields, described in Table 134. Dell PowerConnect W-AirWave 7.
Table 134 New Rogue Devices Report Fields Field Description Name Displays the device name, as able to be determined. RAPIDS Classification Displays the RAPIDS classification for the rogue device, as classified by rules defined on the RAPIDS > Rules page. Refer to “Using RAPIDS and Rogue Classification” on page 167 for additional information. Threat Level Displays the numeric threat level by which the device has been classified, according to rules defined on the RAPIDS > Rules page.
Using the New Users Report The New Users Report lists all new users that have appeared on the network during the time duration defined for the report. This report covers the user identifier, the associated role when known, device information and more. The report definition can filter on connection mode (wired, wireless or both). Figure 176 illustrates the fields and information in the New Users Report.
Using the Port Usage Report You can generate a wide array of port usage statistics from the Port Usage Report including each of the following: List of all the switches and ports in your network by folder List of unused ports List of access and distribution ports Histogram displaying unused ports vs.
Figure 179 Reports > Generated > RADIUS Authentication Issues Detail Page Illustration Using the RF Health Report The RF Health Report tracks the top AP radio issues by noise, MAC/Phy errors, channel changes, transmit power changes, mode changes, and interfering devices (the last two apply only if there are ARM events). This report assists in pinpointing the most problematic devices on your network, and lists the top 10 devices by problem type.
Figure 180 Reports > Detail > Daily RF Health Report Page Illustration All tables in RF Health indicate the rank, device type, number of users, bandwidth, location, controller, folder, 248 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave 7.
and group, and all are sorted according to rank. Selecting a value under the Device column in any table will take you to the APs/Devices > Monitor > Radio Statistics page for the band indicated in the table title (5 GHz or 2.4 GHz). Every list contains Rank, Device (name, not type), Channel Changes, Average Noise, Average Channel Utilization, Clients, Usage, Location, Controller name, Speed, Goodput, Folder, and Group.
Using the Rogue Containment Audit Report The rogue containment audit report that lets you know if any containment is failing. Figure 182 illustrates the fields and information in this report type. Figure 182 Reports > Detail > Rogue Containment Audit Report Page Illustration Using the Client Session Report The Client Session Report extensively itemizes user-level activity by session- any instance in which a user connects to the network.
Figure 183 Client Session Detail, Partial View Dell PowerConnect W-AirWave 7.
Defining Reports You can create reports in AirWave for any time period you wish, to be run when you wish, and distributed to recipients that you define. Perform these steps to create and run custom reports. Reports created with the Reports > Definition page appear on this and on the Reports > Generated page once defined. 1. To create or edit a report, browse to the Reports > Definition page and select the Add button, or select the pencil icon to edit an existing report definition.
Table 135 Reports > Definitions > Add Page Fields (Continued) Field Default Description Report Start Report End Blank These fields establish the time period to be covered by the report. These fields are supported for most report types. When these fields do not appear, the report provides a snapshot of current status rather than information covering a period of time Times can be entered in relative or absolute form.
Select Cancel to exit from the Add page. Table 136 describes the configurable settings for the custom report to be created. Select any of the report names to view additional information on that report type. Table 136 Report Types and Scheduling Options Supported for Custom Reports Report Type Can by Run by Time Period Can be Run by Description Group/Folder Using Custom Reports Yes Yes Summarizes devices based on which have exceeded a defined percentage of their maximum bandwidth capacity.
Emailing and Exporting Reports This section describes three ways in which distribute reports from AirWave: Emailing Reports in General Email Applications Emailing Reports to Smarthost Exporting Reports to XML or CSV Emailing Reports in General Email Applications Perform these steps to set up email distribution of reports in AirWave: All reports contain a link to export the report to an XML file and a text box where you may specify email addresses, separated by commas, to which reports are sen
| Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave 7.
Chapter 10 Using VisualRF This chapter contains information about VisualRF, and includes the following topics: “Features” on page 258 “Useful Terms” on page 258 “Starting VisualRF” on page 258 “Basic QuickView Navigation” on page 259 “Using the Settings in the VisualRF > Setup Page” on page 262 “Configuring QuickView Personal Preferences” on page 266 “Increasing Location Accuracy” on page 267 “Using QuickView to Assess RF Environments” on page 274 “Planning and Provisioni
Features Floor plan upload wizard enables direct importation of JPEG, GIF, PNG, PDF and CAD files for floor plans. Batch upload wizard enables batch uploads of multiple CAD files with corresponding walls, and access points. Accurate calculation of the location of all client devices (laptops, RFID Tags, PDAs, Phones) using RF data from your existing APs and controllers. Further improvements in accuracy can be achieved with site surveys.
To enable VisualRF, follow these instructions while logged in as an administrator: 1. Go to AMP Setup > General. 2. Scroll down to the AMP Features section as shown in Figure 187. In the field Display VisualRF, select Yes. Then select Save. Figure 187 AMP Setup > General > AMP Features Page Illustration 3. After the VisualRF tab is visible, navigate to VisualRF > Setup. 4. In the Server Settings section, select Yes in the Enable VisualRF Engine field. Then select Save.
Network View Navigation When viewing a floor plan in Network View, the top-level menu changes to Overlays, Display, and Edit toggles. Overlays Figure 191 Overlays Menu - Speed selected The Overlays menu contains three common sections: Type, Floors, and Frequencies. Selecting options in these sections can display additional menu sections that affect the data overlays on the floor plan you are viewing.
Rogues - Toggle rogue devices on or off. Rogues on the floor plan are indicated by the icon. Tags - Toggle WiFi Tags on or off. Tags on the floor plan are indicated by the Sensors - Toggle sensors on or off. Sensors on the floor plan are indicated by the Interferers - Toggle interferers on or off. Interferers on the floor plan are indicated by the icon. icon. icon. NOTE: Interferer indicators works for AOS customers running 6.
Table 138 Edit Icons and Descriptions (Continued) Operation Description Set Origin Set Orientation for proper vertical floor plan alignment. Add Deployed Device Provision APs onto a floor plan (APs monitored by AMP). Add Planned Device Manually plan APs onto a floor plan (APs not monitored by AMP). Delete Planned Devices/Delete Deployed Device Remove all specified devices on a floor plan. Delete Surveys Remove all surveys (rogue and client) on floor plan.
Figure 195 The VisualRF > Setup Page To enable VisualRF and tune memory and performance, navigate to the Server Settings section on this page. The settings in this section are detailed in Table 139: Table 139 Server Settings Section of the VisualRF > Setup Page Setting Default Description Enable VisualRF Engine No Enables or disables the VisualRF engine. This setting must be enabled to use VisualRF. If you do not have a license for VisualRF, this page will not appear.
Table 139 Server Settings Section of the VisualRF > Setup Page (Continued) Setting Default Description Memory Allocation 512 MB The amount of memory dedicate to VisualRF. It is not dynamically allocated and all the memory is consumed upon starting the service. Be sure to check the memory and swap utilization in the Systems > Performance page before making any changes.
To tune the frequency for calculating device locations within the VisualRF UI, navigate to the Location Calculation Timer Settings section as described in Table 142: Table 141 Location Calculation Timer Settings Section of VisualRF > Setup Setting Default Description Legacy Laptop Min/Max (sec) 90/360 This timer determines how often to calculate location for legacy laptop devices.
Configuring QuickView Personal Preferences To configure your personal preferences in QuickView, select the Preferences icon and choose from the following configuration options: General - select from the Configure Preferences drop-down menu, as shown in Figure 196: Enable auto-refresh toggle Refresh Interval in minutes Show Scale Hide neighbor lines ignored in location calculation High Quality Background Image - you can disable to increase rendering speed Label Transparency Figure
Navigation - select from the Configure Preferences drop-down menu (campus and buildings): % of APs Up for the last 24 hours for normal (green) and excessive (red) Icon Size for campus, building and floor NOTE: These preferences are stored in the database, so they will be retained across browsers and machines. NOTE: The remaining sections in this chapter apply to networks, campuses, buildings, and floor plans that have already been set up in VisualRF.
because VisualRF does not evaluate any signal metrics for this MAC address when associated with an AP on the floor plan. See “Location Training for Stationary Devices” on page 268. Remote Client Surveys - provides additional attenuation inputs for corners and low-coverage areas without the burden of actually carrying a laptop to the physical location. See “Adding Client Surveys” on page 269.
Figure 199 Surveys and Training menu for a client device To remove a statically trained device, select client, and select the Surveys and Training option. Select Delete button (which will have replaced the Add button) for Static Training. NOTE: The static locations are automatically saved, so the Save icon (floppy disk) will not appear.
To display survey locations, select the Display menu and select Surveys. Note the following information about this procedure: Ensure the client will remain in the same location for at least the duration of the survey. You should delete and resurvey an area or a floor plan after a remodel or significant interior movement. Surveys should be conducted during normal business hours to reflect normal RF activity on the floor.
Figure 201 Adding a New Location Probability Region 5. Optionally, you can save the location region as the exterior walls. 100% attenuation can be selected to force VisualRF to only place devices inside of the selected region. No device will ever be placed outside of the probability region when 100% attenuation is selected. 100% attenuation is only recommended for tall buildings where it is extremely unlikely that any user is located outside of the building.
Figure 203 Provisioning Devices Wired devices that are added to an IDF are included in any BOM report covering that floor. Viewing Port Status on Deployed Switches Deployed switches on a rack will display the port status as red (down) and green (up) interface icons, which corresponds with the operationally up devices on the APs/Devices > Interfaces list. Planned switches do not display these status indicators in VisualRF.
Grid Size - decreasing the grid size will enable the location to place clients in a small grid which will increase accuracy. You can right-click on a floor plan within a building view and change this setting. Dynamic Attenuation - enabling dynamic attenuation (which is on by default) instructs the location service to sample the current RF environment and to dynamically adjust Path Loss.
Deploying APs for Client Location Accuracy Deploying access points for client location accuracy can be different than deploying access points for capacity. Follow these guidelines for best results: Ensure that at least 3 radios can hear each client devices at -85 dBm or below Ensure that you deploy an access point approximately every 3,500 square feet.
Figure 210 QuickView of the selected device You can also access this information from the Clients > Client Detail page by selecting the QuickView thumbnail, located next to the Current Association section of this page as shown in Figure 211: Figure 211 QuickView thumbnail in Clients > Client Detail This view is focused on the wireless user enabling you quick resolution of a user's issues and therefore disables most RF objects by default.
Figure 213 Location History Player Checking Signal Strength to Client Location 1. On a Floor Plan, locate the Signal Cutoff menu. 2. Select the desired signal level to display, as shown in Figure 214. The heatmap updates immediately. Figure 214 Signal Cutoff dBm Dropdown Menu Viewing an AP’s Wireless RF Environment To view an access point's RF environment from APs/Devices > Monitor page: 1. Select a device of interest from APs/Devices > List, or any other AMP page that lists your APs.
Figure 216 Full QuickView in APs/Devices > Monitor page for an AP (partial view) This view is focused on enabling quick resolution of AP issues and therefore disables many RF objects by default as follows: Users - only users associated with radios within access point of focus are displayed APs - only the access point in focus is displayed Radios - the heatmap represents all radios within the access point of focus Rogues - all rogues are off Client/Rogue Surveys - all surveys are off
The VisualRF > Floor Plans page provides a snapshot of how VisualRF is performing, as described in Table 145: Table 145 Floor Plans list columns Field Description Campus Campus associated to the floor. Building Building associated to the floor. Floor Floor number. The decimal place can be used for mezzanine levels. Name Optional name of a floor. (If the name is not changed, it displays the name as Floor [Number] by default.
Figure 218 Network Tree View - Floor highlighted 3. Use the arrows to drill down into the folders to select the Campus, Building, or Floor. Select the folder or floor plan icon to open the view you have selected. The Network Tree View window will remain on the screen until you close it. NOTE: If you prefer not to use background maps for your campus or building placements, click a background and select AutoArrange to move the campuses, buildings from their placements into an alphabetically-sorted list.
3. Enter the following campus information: Name of the campus Client Transmit Power - used in auto placement of access points onto floors within this campus. The range is 30mW to 100mW. Desired Speed (mbps)- used in auto placement of access points onto floors within this campus. The range is 6 to 200 mbps. NOTE: Buildings and floors inherit transmit power and speed from the campus. Figure 219 Create New Campus window 4. Select OK to save.
Table 146 New Building Fields and Descriptions (Continued) Field Description Desired Speed Speed will determine the new access points when auto-provisioning. Address Building or Campus address (optional) Figure 220 Create New Building Window 3. Select OK to save. A new Building icon will appear in the middle of the canvas. 4. Drag the Building icon to the appropriate location on the map background.
Figure 221 Floor Plan Imported into VisualRF If the floor plan does not require cropping, sizing, or layer control, then click Save and Close to begin provisioning APs or Save and New to upload a new floor plan. If the floor plan does require cropping, sizing, or layer control, then proceed to the next procedure.
By default the importation wizard allocates 2,500 grid cells to each site based on dimensions. If you have a site that is 250 ft. by 100 ft, the Floor Plan importation wizard would calculate the grid cell size at 10 feet. 250 ft. x 100 ft. = 25,000 ft. 25,000 ft. / 2,500 ft. = 10 ft. NOTE: Decreasing the grid cell size will increase accuracy, but it also increase CPU consumption by the floor caching threads and the location caching threads.
Assigning Campus, Building and Floor Numbers Locate the Floor Info Section and assign the following information, as detailed in Table 147 and illustrated in Figure 223: Table 147 Assigning numbers Setting Default Description Building drop-down N/A Use this drop-down to associate the floor with a building which associate it to a Campus as well. Floor Number 0.0 The floor number. You can enter negative numbers for basements. NOTE: Each floor plan within a building must have a unique floor number.
Figure 224 Checking for CAD errors Last Steps in Editing an Uploaded Image Click the Save and Close button to begin provisioning APs or Save and New to upload another floor plan. After clicking Save and Close, you is redirected back into QuickView where you can provision APs, IDFs, and wired infrastructure. Provisioning Existing Access Points onto the Floor Plan To provision existing AP in your network onto the floor plan you just uploaded, follow these steps: 1. Navigate to VisualRF > Floor Plans. 2.
7. Once all APs are provisioned on the floor plan, select Save (floppy disk icon) in the top right of the QuickView window. NOTE: The floor is submitted to one of the core threads to recalculate path loss and then to one of the location caching threads to recalculate client locations. All changes may not be visible on a refresh until this process complete. Automatically Provisioning APs onto a Floor Plan To automatically provision your access points onto your floor plan: 1.
Table 149 Fields in the Autoprovision APs Window (Continued) Field Description EIRP EIRP of the APs. Environment A range from 1-4 that best describes whether the environment is related to an office space, cubicles, offices, or concrete. Decimal points are allowed. Plan By Section Coverage Plan Coverage by Speed or Signal. Location Plan for location accuracy. This mode will result in additional APs placed near the edge of the region to aid in location calculation.
Edit the region - Change the name of the region Copy the Region to floors above - Will copy the region and auto plan for floors above. NOTE: The starting floor will add one to the highest floor in the building and the ending floor defaults to 10 more than the starting floor. To replicate a floor plan, follow these steps: 1. Navigate back to the Building view by clicking on the navigation tags in the bottom-right corner of the window. 2. Right-click the floor and select Duplicate. 3.
Figure 228 Bill of Materials Report Illustration Importing and Exporting in VisualRF Exporting a campus To export a campus from VisualRF so you can import it into another AMP, follow these steps: 1. Navigate back to the Network view. 2. Right-click the Campus icon. 3. Select Export. An object selection window appears. 4. Select the objects to export and select Export. A File Download window appears. 5. Select Save and save the zipped file to your local hard drive for importation to another AMP.
Batch Importing CAD Files This process provides the ability to automatically upload many CAD files and auto provision existing walls and access points, and contains the following topics: “Requirements” on page 290 “Pre Processing Steps” on page 290 “Upload Processing Steps” on page 290 “Post Processing Steps” on page 291 “Sample Upload Instruction XML File” on page 291 “Common Importation Problems” on page 291 Requirements Operating System: Client machine must be Windows XP, Windo
Post Processing Steps 1. Decrease the Location Caching Timer to previous value. 2. Review the VisualRF > Floor Plans page to ensure server is keeping up. Sample Upload Instruction XML File
Receiving the Virtual Controller as a New Device in AMP After the installer enters this information in the Dell PowerConnect W-Instant user interface, the device will immediately attempt to contact your AirWave server. Within a few minutes, the New Devices link at the top of the AMP UI will increase by one - that first IAP is added as an Dell PowerConnect W-Instant Virtual Controller in the APs/Devices > New page, as shown in Figure 230.
Remaining Manual Admin Tasks in AMP The Admin will then complete the following tasks in AMP: 1. Enable the newly created Admin User Role in AMP Setup > Roles, as shown in Figure 232. Figure 232 Enable Admin User Role in AMP Setup > Roles 2. In Groups > Template for the newly created Acme group, verify the first Virtual Controller's auto-created template.
APs/Devices > Monitor > Radio Statistics The Radio Statistics page for Dell PowerConnect W-Instant devices displays CPU Utilization, Channel Utilization, Bandwidth, Power, and MAC/Phy Error statistics. RAPIDS Since Dell PowerConnect W-Instant does not support mitigation or high-level rogue reporting, it does not synchronize classification. All rogue devices are reported and stored in the AMP for evaluation based on high-level rule sets.
Appendix B Installing AirWave on VMware ESX 4.1 This appendix provides complete instructions for installing AirWave on VMware ESX 4.1 and includes the following sections: “Creating a New Virtual Machine to Run AirWave” on page 301 “Installing AirWave on the Virtual Machine” on page 301 “AirWave Post-Installation Issues on VMware” on page 302 Creating a New Virtual Machine to Run AirWave 1. Select Create a new virtual machine from the VMware vSphere. 2.
AirWave Post-Installation Issues on VMware By default, AirWave runs the Linux ‘smartd’ service for detecting physical disk errors using the S.M.A.R.T. protocol. However, virtual disks do not support the S.M.A.R.T. protocol, so the AirWave smartd service will fail at startup.
Index Numerics 802.11 counters ................................74, 125, 126, 196 Automatic Authorization .......................... 36, 79, 109 Automatically monitor/manage new devices ......... 36 B A access points adding with CSV file ......................................114 backups ................................................................... 224 restoring from a backup .................................. 224 running on demand......................................... 224 using Failover .......
Current Association ...............................................206 F Failover ..................................................... 15, 221, 225 D dashboard customizing display ...........................................32 Firefox ...................................................................... 17 firewall,configuring ................................................. 21 date and time configuring .........................................................18 firmware MD5 Checksum ................
Guest Users...............................................................40 M MAC/Phy errors ..................................................... 126 H hardware requirements ............................................17 Heatmap, see VisualRF Historical Data Retention .......................................40 host name assigning host name ..........................................20 Maintenance windows ............................. 79, 103, 141 Manage (Read/Write) ......................................
P pagination records setting, resetting ................................................31 overview.............................................................. 14 score override ................................................... 180 setup ................................................................. 169 viewing ignored rogues .................................... 180 pagination widget, using .........................................31 Recent Events table ............................................
scan sets ..................................................................109 scanning defining credentials .........................................108 security auditing PCI compliance .................................65 configuring ACS servers ....................................63 configuring group security settings ..................81 configuring group SSIDs and VLANs ..............83 configuring RADIUS ........................................48 configuring TACACS+ ...................................
Clients > Tags .................................................202 Clients > User Detail .....................................206 Configuration Change Confirmation............101 Device Setup > Add ...............................112, 115 Device Setup > Communication...............53, 54 Device Setup > Discover ................108, 109, 110 Device Setup > Firmware Files .......................55 flash graphs ............................................32, 33, 34 Group SNMP Polling Period ...................
Preferences .......................................................266 printing a BOM ...............................................288 provisioning existing APs ................................285 QuickView ...............................................123, 259 Removing color ................................................283 Sensors..............................................................261 Setup page........................................................262 Terninology .........................
| Index Dell PowerConnect W-AirWave 7.
