Dell PowerConnect WAirWave 7.
Copyright © 2011 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks®, Aruba Wireless Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc. All rights reserved. Specifications in this manual are subject to change without notice. Originated in the USA. All other trademarks are the property of their respective owners.
Contents Preface.....................................................................................................................................................................11 Document Organization................................................................................................................... 11 Note, Caution, and Warning Icons ................................................................................................ 12 Contacting Support ...................................
Using Export CSV for Lists and Reports........................................................................................ 31 Defining Interactive Graph Display Preferences ........................................................................ 32 Customizing the Dashboard............................................................................................................ 32 Customized Search ........................................................................................................
Configuring Group Security Settings............................................................................................. 80 Configuring Group SSIDs and VLANs ........................................................................................... 82 Configuring Radio Settings for Device Groups............................................................................ 86 Cisco WLC Group Configuration .................................................................................................
Auditing Device Configuration ............................................................................................. 130 Using Device Folders (Optional) .......................................................................................... 130 Configuring and Managing Devices............................................................................................ 131 Moving a Device from Monitor Only to Manage Read/Write Mode.............................. 132 Configuring AP Settings ..........
Using RAPIDS Rules with Additional AMP Functions ...................................................... 172 Viewing Rogues on the RAPIDS > List Page.............................................................................. 172 Overview of the RAPIDS > Detail Page....................................................................................... 175 Viewing Ignored Rogue Devices .........................................................................................
Using the Public Portal on Master Console ....................................................................... 218 Adding a Managed AMP with the Master Console.......................................................... 219 Using Global Groups with Master Console ........................................................................ 220 Upgrading AirWave........................................................................................................................ 220 Upgrade Instructions .......
Features ........................................................................................................................................... 260 Useful Terms ................................................................................................................................... 260 Starting VisualRF ............................................................................................................................ 261 Basic QuickView Navigation ....................................
Importing from a Dell PowerConnect W-Series Controller............................................. 292 Pre-Conversion Checklist ............................................................................................. 292 Process on Controller.................................................................................................... 292 Process on AMP............................................................................................................. 292 VisualRF Location APIs.........
Preface This preface provides an overview of this user guide and contact information for Dell in the following sections: “Document Organization” on page 11 “Note, Caution, and Warning Icons” on page 12 “Contacting Support” on page 12 Document Organization This user guide includes instructions and examples of the graphical user interface (UI) for installation, configuration, and daily operation of the Dell PowerConnect W-AirWave.
Note, Caution, and Warning Icons This document uses the following note, caution, and warning icons to emphasize advisories for certain actions, configurations, or concepts: NOTE: Indicates helpful suggestions, pertinent information, and important things to remember. CAUTION: Indicates a risk of damage to your hardware or loss of data. WARNING: Indicates a risk of personal injury or death. Contacting Support Table 2 Web Support Web Support 12 | Preface Main Website dell.com Support Website support.
Chapter 1 Introduction Thank you for choosing Dell PowerConnect W-AirWave. AirWave makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world. This User Guide provides instructions for the installation, configuration, and operation of AirWave.
Role-based (for example, Administrator contrasted with Help Desk) Network segment (for example, "Retail Store" network contrasted with "Corporate HQ" network) Flexible device support Thin, thick, mesh network architecture Multi-vendor support Current and legacy hardware support Dell PowerConnect W Configuration Dell PowerConnect W-AirWave supports global and group-level configuration of ArubaOS (AOS), the operating system, software suite, and application engine that operates Dell Powe
Queries routers and switches. Ranks devices according to the likelihood they are rogues. Multiple tests to eliminate false positive results. Provides rogue discovery that identifies the switch and port to which a rogue device is connected. Master Console and Failover The Dell PowerConnect W-AirWave Master Console and Failover tools enable network-wide information in easy-to-understand presentation, to entail operational information and high-availability for failover scenarios.
The flexibility of AirWave enables it to integrate seamlessly into your business hierarchy as well as your network topology. AirWave facilitates various administrative roles to match each individual user's role and responsibility: A Help Desk user may be given read-only access to monitoring data without being permitted to make configuration changes. A U.S.
Chapter 2 Installing and Getting Started in AirWave This chapter contains information and procedures for installing and launching AirWave, and includes the following topics: “AirWave Hardware Requirements and Installation Media” on page 17 “Installing Linux CentOS 5 (Phase 1)” on page 17 “Installing AirWave Software (Phase 2)” on page 18 “Configuring and Mapping Port Usage for AMP” on page 21 “AirWave Navigation Basics” on page 22 “Getting Started with AirWave” on page 27 NOTE: AirW
- To install AMP and manually configure hard drive settings, type expert . boot: 3. Allow the installation process to continue. Installing the CentOS software (Phase I) takes 10 to 20 minutes to complete. This process formats the hard drive and launches Anaconda to install all necessary packages. Anaconda gauges the progress of the installation. Upon completion, the system will prompt you to eject the installation CD and reboot the system. 4.
If a previous version of AirWave software is not discovered, the installation program automatically proceeds to “Step 2: Installing AirWave Software” on page 19. If a previous version of the software is discovered, the following message appears on the screen: The installation program discovered a previous version of the software. Would you like to reinstall AMP? This will erase AMP's database. Reinstall (y/n)? Type y and press Enter to proceed.
Step 5: Naming the AirWave Network Administration System Upon completion of the previous step, the following message appears. STEP 5: Naming AMP AMP name is currently set to: New AMP Please enter a name for your AMP: At the prompt, enter a name for your AirWave server and press Enter. Step 6: Assigning a Host Name to AirWave Upon completion of the previous step, the following message appears on the screen. STEP 6: Assigning AMP's hostname Does AMP have a valid DNS name on your network (y/n)? 1.
Configuring and Mapping Port Usage for AMP The following diagram itemizes the communication protocols and ports necessary for AirWave to communicate with wireless LAN infrastructure devices, including access points (APs), controllers, routers, switches, and RADIUS servers. Assign or adjust port usage on the network administration system as required to support these components.
AirWave Navigation Basics Every AirWave page contains three basic sections of the page: Status Section Navigation Section Activity Section AirWave pages also contain Help links with UI-specific help information and certain standard buttons. Status Section The Status section is a snapshot view of overall WLAN performance and provides direct links for immediate access to key system components.
Navigation Section The Navigation Section displays tabs for all main UI pages within AirWave. The top bar is a static navigation bar containing tabs for the main components of AirWave, while the lower bar is context-sensitive and displays the subtabs for the highlighted tab. Table 6 Components and Subtabs of AirWave Navigation Main Tab Description Subtabs Home The Home tab provides basic AirWave information including system name, host name, IP address, current time, running time, and software version.
Table 6 Components and Subtabs of AirWave Navigation (Continued) Main Tab Description Subtabs Reports The Reports pages list all the standard and custom reports generated by AMP. For additional information, refer to Chapter 9, “Creating, Running, and Emailing Reports” on page 225. The System page provides information about AirWave operation and administration, including overall system status, the job scheduler, trigger/ alert administration, and so forth.
Activity Section The Activity section displays all detailed configuration and monitoring information, and is where you implement changes. Help Links in the UI The Help link is available on every page within AirWave. When selected, this launches the Dell PowerConnect W AirWave User Guide PDF with information describing the AirWave page that is currently displayed. NOTE: Adobe Reader must be installed to view the settings and default values in the PDF help file.
Table 7 Standard Buttons and Icons of the AMP User Page (Continued) Function Imagea Description Create Creates a new Helpdesk incident. Customize Ignores selected settings when calculating the configuration status. Delete Deletes an object from AMP's database. Down Indicates down devices and radios. Drag and Drop Dragging and dropping objects with this icon changes the sequence of items in relation to each other.
Table 7 Standard Buttons and Icons of the AMP User Page (Continued) Function Imagea Description Search Searches AMP for the specified name, MAC or IP address. Set Time Range Sets the time range for interactive graphs to the range specified. Up Indicates access points which are in the up status. Update Firmware Applies a new firmware image to an AP/device. User Indicates a user.
After successful authentication, your browser launches the AirWave Home > Overview page. NOTE: AirWave pages are protected via SSL. Some browsers will display a confirmation dialog for your self-signed certificate. Signing your certificate will prevent this dialog from displaying. Changing the default login and password on the AMP Setup > Users page is recommended. Refer to the procedure “Creating AMP User Roles” on page 45 for additional information.
Chapter 3 Configuring AMP This chapter contains the following procedures to deploy initial AMP configuration: “Formatting the Top Header” on page 29 “Customizing Columns in Lists” on page 30 “Resetting Pagination Records” on page 31 “Using the Pagination Widget” on page 31 “Using Export CSV for Lists and Reports” on page 31 “Defining Interactive Graph Display Preferences” on page 32 “Customizing the Dashboard” on page 32 “Setting Severe Alert Warning Behavior” on page 34
You can control which Top Header Stats links appear from the AMP Setup > General page, as described in “Defining General AMP Server Settings” on page 35. Top Header Stats can also be customized for individual user on the Home > User Info page. There you can select the statistics to display for certain device types, and override the AMP Setup page.
Resetting Pagination Records To control the number of records in any individual list, select the link with Records Per Page mouseover text at the top left of the table, as shown in Figure 7. AMP remembers each list table’s pagination preferences. Figure 7 Records Per Page Drop Down Menu To reset all Records Per Page preferences, select Reset in the Display Preferences section of the Home > User Info page, as shown in Figure 8.
Defining Interactive Graph Display Preferences Many of the graphs in AMP are Flash-based which allows you adjust the graph settings attributes, as shown in Figure 11. Figure 11 Interactive Graphs on the Home > Overview Page This Flash-enabled UI allows for custom settings and adjustments, as follows: Drag the slider at the bottom of the screen to move the scope of the graph between one year ago and the current time. Drag the slider between graphs to change the relative sizes of each.
Figure 13 Customize Overview Page The Available Widgets section on the left with no gridlines holds all possible (available) graphical elements (widgets). Select any blue widget tile with a verbal description enclosed, and it immediately turns into a graphical element with a description. Drag the widgets you want to appear on the Overview dashboard across to the gridlines and arrange them in the right section, within the gridlines.
Customized Search You can customize search results to display only desired categories of matches on the Home > User Info page. Go to the Search Preferences section and select Yes in the Customize Search field, then select or unselect categories of results and save your changes. Customized search is turned off by default, and all boxes are selected.
Defining General AMP Server Settings This section describes all pages accessed from the AMP Setup tab and describes two pages in the Device Setup tab—the Communication and Upload Files pages. Once required and optional configurations in this chapter are complete, continue to later chapters in this document to create and deploy device groups and device configuration and discovery on the network. The first step in configuring AMP is to specify the general settings for the AMP server.
Perform the following steps to configure AMP server settings globally across the product (for all users). 1. Browse to the AMP Setup > General page, locate the General area, and enter the information described in Table 8: Table 8 AMP Setup > General > General Section Fields and Default Values Setting Default System Name Automatically monitor/manage new devices Description Defines your name for the AMP server, with a maximum limit of 20 alphanumeric characters.
3. On the AMP Setup > General page, locate the Home Overview Preferences section. Table 10 describes the settings and default values in this section. Table 9 AMP Setup > General > Home Overview Preferences Fields and Default Values Setting Default Description Configure Channel Busy Threshold Yes Whether you want to configure the threshold at which a channel is considered to be busy at the Top Folders By Radio Channel Usage Overview widget.
5. Locate the Device Configuration section and adjust the settings. Table 11 describes the settings and default values of this section. Table 11 AMP Setup > General > Device Configuration Section Fields and Default Values Setting Default Description Guest User Configuration Disabled Enables or prevents guest users to/from pushing configurations to devices. Options are Disabled (default), Enabled for Devices in Manage (Read/Write), Enabled for all Devices.
Table 13 AMP Setup > General > External Logging Section Fields and Default Values (Continued) Setting Default Description Event log facility local1 Select the facility for the event log from the drop-down menu. Include audit log messages No Select Yes to send audit log messages to an external syslog server. Audit log facility local1 Select the facility for the audit log from the drop-down menu. 7.
Table 14 AMP Setup > General > Historical Data Retention Fields and Default Values (Continued) Setting Default Description Interface Status History (0-550 days, zero disables) 425 Sets the number of days AMP retains historical information on interface status. Setting this value to 0 disables this function. Interfering Devices (0550 days, zero disables) 14 Sets the number of days AMP retains historical information on interfering devices. Setting this value to 0 disables this function.
Table 16 AMP Setup > General > Additional AMP Services Fields and Default Values (Continued) Setting Default Description Use embedded mail server Yes Enables or disables the embedded mail server that is included with AMP.This field supports a Send Test Email button for testing server functionality. This button prompts you with a To and From field in which you must enter valid email addresses, and a button to send a test email.
What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations. Complete the required configurations in this chapter before proceeding. Defining AMP Network Settings The next step in configuring AMP is to confirm the AMP network settings. Define these settings by navigating to the AMP Setup > Network page. Figure 17 illustrates the contents of this page.
settings and default values in more detail. For more information on ensuring that AMP servers have the correct time, please see http://support.ntp.org/bin/view/Servers/NTPPoolServers. Table 19 AMP Setup > Network > Secondary Network Fields and Default Values Setting Default Description Primary ntp1.yourdomain.com Sets the IP address or DNS name for the primary NTP server. Secondary ntp2.yourdomain.com Sets the IP address or DNS name for the secondary NTP server. 3.
1. Go to the AMP Setup > Users page. This page displays all users currently configured in AMP. Figure 18 illustrates the contents and layout of this page. Figure 18 AMP Setup > Users Page Illustration 2. Select Add to create a new user, select the pencil icon to edit an existing user, or select a user and select Delete to remove that user from AMP. When you select Add or the edit icon, the Add User page appears, illustrated in Figure 19. Figure 19 AMP Setup > Users > Add/Edit User Page Illustration 3.
4. Select Add to create the new user, Save to retain changes to an existing user, or Cancel to cancel out of this screen. The user information you have configured appears on the AMP Setup > Users page and the user propagates to all other AMP pages and relevant functions. NOTE: AMP enables user roles to be created with access to folders within multiple branches of the overall hierarchy.
2. Select Add to create a new role, select the pencil icon to edit an existing role, or select a checkbox and select Delete to remove that role from AMP. When you select Add or the edit icon, the Add/Edit Role page appears, illustrated in Figure 21. Figure 21 AMP Setup > Roles > Add/Edit Role Page Illustration 3. Enter or edit the settings on this page. Table 21 describes these settings in additional detail.
Table 21 AMP Setup > Roles > Add/Edit Roles Fields and Default Values (Continued) Setting Default Description AP/Device Access Level None Defines the privileges the role has over the viewable APs. AMP supports three privilege levels, as follows: Manage (Read/Write)—Manage users can view and modify devices and Groups. Selecting this option causes a new field, Allow authorization of APs/Devices, to appear on the page, and is enabled by default.
Configuring Timeout, Login Message, TACACS+ and RADIUS Authentication As of 7.3, AMP uses session-based authentication with a configurable login message and idle timeout. As an option, you can set AMP to use an external user database to simplify password management for AMP administrators and users.
Configuring TACACS+ Authentication For TACACS+ capability, you must configure the IP/Hostname of the TACACS+ server, the TCP port, and the server shared secret. This TACACS+ configuration is for AMP users, and does not affect APs or users logging into APs. 1. Go to the AMP Setup > Authentication page. This page displays current status of TACACS+. Figure 23 illustrates this page when neither TACACS+ nor RADIUS authentication is enabled in AMP. Figure 23 TACACS+ section AMP Setup > Authentication 2.
As with routers and switches, AMP does not need to know usernames. 6. AMP also needs to be configured as an AAA client. On the Network Configuration page, select Add Entry. Enter the IP address of AMP as the AAA Client IP Address. The secret should be the same value that was entered on the AMP Setup > TACACS+ page. 7. Select TACACS+ (Cisco IOS) in the Authenticate Using drop down menu and select submit + restart.
Integrating a RADIUS Accounting Server NOTE: AMP checks the local username and password before checking with the RADIUS server. If the user is found locally, the local password and role apply. When using RADIUS, it’s not necessary or recommended to define users on the AMP server. The only recommended user is the backup admin, in case the RADIUS server goes down. Optionally, you can configure RADIUS server accounting on AMP Setup > RADIUS Accounting.
Enabling AMP to Manage Your Devices Once AMP is installed and active on the network, the next task is to define the basic settings that allow AMP to communicate with and manage your devices. Device-specific firmware files are often required or are highly desirable. Furthermore, the use of Web Auth bundles is advantageous for deployment of Cisco WLC wireless LAN controllers when they are present on the network.
The Edit button edits the default credentials for newly discovered devices. To modify the credentials for existing devices, use the APs/Devices > Manage page or the Modify Devices link on the APs/Devices > List page. NOTE: Community strings and shared secrets must have read-write access for AMP to configure the devices. Without read-write access, AMP may be able to monitor the devices but cannot apply any configuration changes. 2.
6. Locate the ICMP Settings section and adjust the default value as required. Table 29 shows the setting and default value. Table 29 Device Setup > Communication > ICMP Settings Fields and Default Values Setting Default Description Attempt to ping devices that were unreachable via SNMP Yes When Yes is selected, AMP attempts to ping the AP device. Select No if performance is affected in negative fashion by this function.
Table 31 Device Setup > Upload Firmware & Files Fields and Default Values (Continued) Setting Default Description Use Group File Server None Displays the name of the file server supporting the group. Firmware Filename None Displays the name of the file that was uploaded to AMP and to be transferred to an AP when the file is used in an upgrade. Firmware Version None Displays the firmware version number. This is a user-configurable field.
5. You can also import a CSV list of groups and their external TFTP firmware servers. Table 32 itemizes the settings of this page. Table 32 Supported Firmware Versions and Features Fields and Default Values Setting Default Description Type Aruba Controller Indicates the firmware file is used with the specified type. If you select an IOS device from the Type drop-down menu, you have the option of choosing a server protocol of TFTP or FTP.
Perform these steps to add or edit Web Auth bundles in AMP. 1. Go to the Device Setup > Upload Firmware & Files page. This page displays any existing Web Auth bundles that are currently configured in AMP, and allows you to add or delete Web Auth bundles. 2. Scroll to the bottom of the page. Select Add New Web Auth Bundle to create a new Web Auth bundle (see Figure 29), or select the pencil icon next to an existing bundle to edit.
Configuring Cisco WLSE and WLSE Rogue Scanning The Cisco Wireless LAN Solution Engine (WLSE) includes rogue scanning functions that AMP supports.
Adding an ACS Server for WLSE 1. Go to the Devices > Discover > AAA Server page. 2. Select New from the drop-down list. 3. Enter the Server Name, Server Port (default 2002), Username, Password, and Secret. 4. Select Save. Enabling Rogue Alerts for Cisco WLSE 1. Go to the Faults > Network Wide Settings > Rogue AP Detection page. 2. Select the Enable. 3. Select Apply. Additional information about rogue device detection is available in “Configuring Cisco WLSE Rogue Scanning” on page 61.
Inventory Reporting When new devices are managed, the WLSE generates an inventory report detailing the new APs. AMP accesses the inventory report via the SOAP API to auto-discover access points. This is an optional step to enable another form of AP discovery in addition to AMP's CDP, SNMP scanning, and HTTP scanning discovery for Cisco IOS access points. Perform these steps for inventory reporting. 1. Go to Devices > Inventory > Run Inventory. 2.
4. Go to the Security > Server Manager page. 5. Enter the IP address and Shared Secret for the ACS server and select Apply. 6. Go to the Wireless Services > WDS > Server Group page. 7. Enter the WDS Group of AP. 8. Select the ACS server in the Priority 1 drop-down menu and select Apply. Configuring ACS for WDS Authentication ACS authenticates all components of the WDS and must be configured first. Perform these steps to make this configuration. 1. Login to the ACS. 2.
Table 34 AMP Setup > WLSE Fields and Default Values (Continued) Setting Default Description Port 1741 Defines the port AMP uses to communicate with the WLSE server. Username None Defines the username AMP uses to communicate with the WLSE server. The username and password must be configured the same way on the WLSE server and on AMP. The user needs permission to display faults to discover rogues and inventory API (XML API) to discover manageable APs.
2. Select Add to create a new ACS server, or select a pencil icon to edit an existing server. To delete an ACS server, select that server and select Delete. When selecting Add or edit, the Details page appears, as illustrated in Figure 33. Figure 33 AMP Setup > ACS > Add/Edit Details Page Illustration 3. Complete the settings on AMP Setup > ACS > Add/Edit Details.
The necessary files for either type of NMS interoperability are downloaded from the AMP Setup > NMS page as follows. For additional information, contact support. Perform these steps to configure NMS support in AMP: 1. Go to AMP Setup > NMS, illustrated in Figure 34. Figure 34 AMP Setup > NMS Page Illustration 2. Select Add to integrate a new NMS server, or select the pencil icon to edit an existing server.
Auditing PCI Compliance on the Network This section describes PCI requirements and auditing functions in AMP in the following topics: Introduction to PCI Requirements PCI Auditing in the AMP Interface Enabling or Disabling PCI Auditing Introduction to PCI Requirements AMP supports wide security standards and functions in the wireless network. One component of network security is the optional deployment of Payment Card Industry (PCI) Auditing.
Table 37 PCI Requirements and Support in AMP Requirement Description 1.1 Monitoring configuration standards for network firewall devices When Enabled: PCI Requirement 1.1 establishes firewall and router configuration standards. A device fails Requirement 1.1 if there are mismatches between the desired configuration and the configuration on the device. When Disabled: firewall router and device configurations are not checked for PCI compliance, and Pass or Fail status is not reported or monitored. 1.2.
Figure 35 AMP Setup > PCI Compliance Page Illustration 2. To enable, disable, or edit any category of PCI Compliance monitoring in AMP, select the pencil icon next to the category. The Default Credential Compliance page displays for the respective PCI standard. 3. Create changes as required. Specific credentials can be cited in the Forbidden Credentials section of any Edit page to enforce PCI requirements in AMP. Figure 36 shows one example. Figure 36 Default Credential Compliance for PCI Requirements 4.
Dell PowerConnect W-Series ArubaOS Version 5.0 or later Dell PowerConnect W-AirWave Version 6.0 or later The Dell PowerConnect W WMS feature is an enterprise-level hardware device and server architecture with managing software for security and network policy. There are three primary components of the WMS deployment: Air Monitor AP devices establish and monitor RF activity on the network.
Chapter 4 Configuring and Using Device Groups in AMP This chapter describes the deployment of device groups within AMP. The section below describes the pages or focused subtabs available on the Groups tab. Note that the available subtabs can vary significantly from one device group to another—one or more subtabs may not appear, depending on the Default Group display option selected on the AMP Setup > General page and the types of devices you add to AMP.
LWAPP APs tab, can now be performed from Modify Devices on the APs/Devices > List page. Refer to “Cisco WLC Group Configuration” on page 89. PTMP—This page defines settings specific to Proxim MP devices when present. Refer to “Configuring Group PTMP Settings” on page 94. Proxim Mesh—This page defines mesh AP settings specific to Proxim devices when present. Refer to “Configuring Proxim Mesh Radio Settings” on page 95.
You can create as many different groups as required. Administrators usually establish groups that range in size from five to 100 wireless devices. Group configuration can be enhanced with the AMP Global Groups feature, which lets you create Global Groups with configurations that are pushed to individual Subscriber Groups. Viewing All Defined Device Groups To display a list of all defined groups, browse to the Groups > List page, illustrated in Figure 38.
NOTE: When you first configure AMP, there is only one default group labeled Access Points. If you have no other groups configured, refer to “Configuring Basic Group Settings” on page 72. Configuring Basic Group Settings The first default device group that AMP sets up is the Access Points group, but you can use this procedure to add and configure any device group. Perform these steps to configure basic group settings, then continue to additional procedures to define additional settings as required. 1.
Figure 40 illustrates an example Groups > Basic page. Figure 40 Groups > Basic Page Illustration 3. Define the settings in the Basic and Global Group sections. Table 39 describes several typical settings and default values of this Basic section.
Table 39 Basic and Global Groups Fields and Default Values Setting Default Description Name Defined when first adding the group Displays or changes the group name. As desired, use this field to set the name to uniquely identify the group by location, vendor, department, or any other identifier (such as “Accounting APs,” “Cisco devices,” “802.1x APs,” and so forth). Missed SNMP Poll Threshold 1 Sets the number of Up/Down SNMP polls that must be missed before AMP considers a device to be down.
5. Record additional information and comments about the group in the Notes section. 6. To configure which options and tabs are visible for the group, complete the settings in the Group Display Options section. Table 41 describes the settings and default values. Table 41 Group Display Options Fields and Default Values Setting Default Description Show device settings for: Only devices on this AMP Drop-down menu determines which Group tabs and options are to be viewable by default in new groups.
8. To configure Spanning Tree Protocol on WLC devices and Proxim APs, locate the Spanning Tree Protocol section on the Groups > Basic configuration page. Adjust these settings as required. Table 43 describes the settings and default values. Table 43 Spanning Tree Protocol Fields and Default Values Setting Default Description Spanning Tree Protocol No Enables or disables Spanning Tree Protocol on Proxim APs. Bridge Priority 32768 Sets the priority for the AP. Values range from 0 to 65535.
11. To configure settings specific to Cisco WLC, locate the Cisco WLC section and adjust these settings as required. Table 46 describes the settings and default values. Table 46 Cisco WLC Fields and Default Values Setting Default Description SNMP Version 2c Sets the version of SNMP used by AMP to communicate to WLC controllers. CLI Communication Telnet Sets the protocol AMP uses to communicate with Cisco IOS devices. Selecting SSH uses the secure shell for command line page (CLI) communication.
14. To configure Symbol settings, locate the Symbol section and adjust these settings as required. Table 49 describes the settings and default values of this section. Table 49 Symbol Fields and Default Values Setting Default Description SNMP Version 2c Specifies the version of SNMP used by AMP to communicate to the device. Client Inactivity Timeout (3-600 min) 3 Sets the minutes of inactivity after which a client associated to a Symbol AP will be considered "inactive.
Table 51 Routers and Switches Fields and Default Values (Continued) Setting Default Description Read Bridge Forwarding Table 4 hours Sets the frequency in which devices poll the network for bridge forwarding information. This setting can be disabled, or set to poll bridge forwarding tables from switches in a range from every 15 seconds to 12 hours. Interface Up/Down Polling Period 5 minutes Sets the frequency in which network interfaces are polled for up/down status.
Figure 41 Groups > AAA Servers Page Illustration 3. To add a RADIUS server or edit an existing server, select Add New RADIUS Server or the corresponding pencil icon to edit an existing server. Table 52 describes the settings and default values of the Add/Edit page. Table 52 Adding a RADIUS Server Fields and Default Values Setting Default Description Hostname/IP Address None Sets the IP Address or DNS name for RADIUS Server. NOTE: IP Address is required for Proxim/ORiNOCO and Cisco Aironet IOS APs.
Figure 42 Groups > Security Page Illustration Table 53 Groups > Security Page Fields and Default Values Setting Default Description VLAN Tagging and Multiple SSIDs Enabled This field enables support for VLANs and multiple SSIDs on the wireless network. If this setting is enabled, define additional VLANs and SSIDs on the Groups > SSIDs page. Refer to “Configuring Group SSIDs and VLANs” on page 82.
Table 53 Groups > Security Page Fields and Default Values (Continued) Setting Default Description Authentication Profile Name AMPDefined Server #1 For Proxim devices only, this field sets the name of the authentication profile to be supported in this device group. Authentication Profile Index 1 For Proxim devices only, this field sets the name of the authentication profile index to be supported in this device group.
Figure 43 illustrates an example of the Groups > SSIDs page. Figure 43 Groups > SSIDs Page Illustration NOTE: AMP reports users by radio and by SSID. Graphs on the AP and controller monitoring pages display bandwidth in and out based on SSID. AMP reports can also be run and filtered by SSID. An option on the AMP Setup > General page can age out SSIDs and their associated graphical data; by default, this is set to 365 days. 1. Go to Groups > List and select the group name for which to define SSIDs/VLANs.
Figure 44 Groups > SSIDs > Add SSID/VLAN Page Illustration 4. Locate the SSID/VLAN section on the Groups > SSIDs configuration page and adjust these settings as required. This section encompasses the basic VLAN configuration. Table 55 describes the settings and default values. Note that the displayed settings can vary.
5. Locate the Encryption area on the Groups > SSIDs page and adjust these settings as required. Table 56 describes the settings and default values. Table 56 Groups > SSIDs > Encryption Section Fields and Default Values Setting Default Description Encryption Mode No Encryption Drop-down menu determines the level of encryption required for devices to associate to the APs. The drop-down menu options are as follows. Each option displays additional encryption settings that must be defined.
9. Locate the RADIUS Accounting Servers area on the Groups > SSIDs configuration page and define the settings. Table 59 describes the settings and default values. Table 59 Groups > SSIDs > Radius Accounting Servers Fields and Default Values Setting Default Description RADIUS Accounting Server 1-3 (Cisco WLC, Proxim Only) None Pull-down menu selects RADIUS Accounting servers previously entered on the Groups > RADIUS configuration page.
3. Locate the Radio Settings area and adjust these settings as required. Table 60 describes the settings and default values. Table 60 Groups > Radio > Radio Settings Fields and Default Values Setting Default Description Allow Automatic Channel Selection (2.4, 5, and 4.9GHz Public Safety) No If enabled, whenever the AP is rebooted it uses its radio to scan the airspace and select its optimal RF channel based on observed signal strength from other radios.
To configure these settings, locate the proprietary settings areas on the Groups > Radio page and continue with the additional steps in this procedure. NOTE: Proprietary settings are only applied to devices in the group from the specific vendor and are not configured on devices from vendors that do not support the functionality. 5.
Table 62 Groups > Radio > Proxim 4900M Fields and Default Values (Continued) Setting Default 802.11a/4.9GHz Public 802.11a Safety Operational Mode Description This setting specifies if the AP will run the 802.11a/4.9GHz radio in 802.11a mode or in 4.9 GHz mode. Please note that 4.9 GHz is a licensed frequency used for public safety. 7. To configure Symbol-only settings, locate the Symbol section and define the required fields. Table 63 describes the settings and default values.
Figure 46 Groups > Cisco WLC Config Page Illustration, collapsed view Figure 47 Groups > Cisco WLC Config Page Illustration, expanded view Configuring WLANs for Cisco WLC Devices In Cisco WLC Config, WLANs are based on SSIDs or VLANs that are dedicated to Cisco WLC controllers. Perform the following steps to define and configure WLANs for Cisco WLC controllers. 1. Go to the Groups > Cisco WLC Config page, and select WLANs in the navigation pane at left.
Advanced—Defines advanced settings that are available only with Cisco WLC devices, for example, AAA override, coverage, DHCP and DTIM period. NOTE: Refer to Cisco documentation for additional information about Cisco WLC devices and related features.
Figure 52 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Advanced Tab Illustration Defining and Configuring LWAPP AP Groups for Cisco Devices The Groups > Cisco WLC Config > WLANs > Advanced > AP Groups page allows you to add/edit/delete AP Groups on the Cisco WLC. LWAPP AP Groups are used to limit the WLANs available on each AP. Cisco thin APs are assigned to LWAPP AP Groups. Viewing and Creating Cisco AP Groups 1.
2. To add a new LWAPP AP group, select Yes in the AP Groups section. Additional controls appear. 3. Select Add to create a new LWAPP AP group. To edit an existing LWAPP AP group, select the pencil icon next to that group. Add one or more SSIDs and the interface/VLAN ID mapping on the Add/Edit page of the LWAPP AP Group. 4. Select Save and Apply to make these changes permanent, or select Save to retain these changes to be pushed to controllers at a later time.
Figure 56 illustrates these components and this navigation: Figure 56 Groups > Cisco WLC Config > Security Navigation Illustration Configuring Management Settings for Cisco WLC AMP allows you to configure of SNMP and Syslog Server settings for Cisco WLC controllers. Users should be able to configure up to four trap receivers on the Cisco WLC including the AMP IP that can be used in Global Groups.
3. Define the settings on this page. Table 64 describes the settings and default values. Table 64 Groups > PTMP Fields and Default Values Setting Default Description 802.11a Radio Channel 58 Selects the channel used for 802.11a radios by the devices in this group. 802.11g Radio Channel 10 Selects the channel used for 802.11g radios by the devices in this group. Channel Bandwidth 20 Defines the channel bandwidth used by the devices in this group.
The Security section contains settings for SSID and enabling AES encryption. Table 66 Groups > Proxim Mesh > Security Fields and Default Values Setting Default Description SSID None Sets the SSID used by the Mesh Radio to connect to the mesh network. Enable AES No Enable or disable AES encryption. 3. The Mesh Cost Matrix configuration section contains settings for hop factor and maximum hops to portal, RSSI factor and cut-off, medium occupancy factor and current medium occupancy weight.
2. Select Yes on the Use MAC ACL drop-down menu. Enter all authorized MAC addresses, separated by white spaces. 3. Select Save when configurations are complete to retain these settings. Select Save and Apply to make the changes permanent, or select Revert to discard all unapplied changes. Specifying Minimum Firmware Versions for APs in a Group This configuration is optional.
Comparing Device Groups You can compare two existing device groups with a detailed line-item comparison.
4. Ensure that the Group is not a Global Group which has Subscriber Groups, and is not a Group that was pushed from a Master Console. AMP will not delete a Group in which either of those is true. 5. Select the checkbox and select Delete. Changing Multiple Group Configurations Perform the following steps to make any changes to an existing group's configuration: 1. Browse to the Groups > List configuration page. 2. Select the Manage link (the pencil icon) for the group you wish to edit.
Cancel — Cancels the application of changes (immediately or scheduled). NOTE: To completely nullify the change request, select Revert on one of the group configuration pages after you have selected Cancel. 7. Apply changes to multiple groups by selecting the appropriate group or groups and selecting Preview. Modifying Multiple Devices AMP provides a very powerful utility that modifies all APs or a subset of access points unrelated to the typical AMP group construct.
Figure 64 Modify Multiple Devices Section Illustration 3. Select one or more devices that are to share the configurations. Select the checkbox for each device to modify. 4. In the Modify Multiple Devices section, select any button or use any drop-down menu for the supported changes. Any action you take applies to all selected devices. Each action you take will direct you to a new configuration page, or prompt you with a confirmation page to confirm your changes. 5.
Table 68 Modify Multiple Devices Section Fields and Default Values (Continued) Action Description Update Cisco Thin AP Settings Bulk configuration for per-thin AP settings, previously configured on the Group LWAPP AP tab, can be performed from Modify Devices on the APs/Devices List page. Make changes to LWAPP AP groups, including the option that was under Modify Devices. Poll now Polls selected devices for current user count and bandwidth data; overrides default poll settings for the group.
Figure 65 Groups > List Page Illustration To set a group as a Global Group, go to the Groups > Basic configuration page for an existing or a newly created group. Select Yes for the Is Global Group field under the Global Group section. When the change is saved and applied, the group will have a checkbox next to fields. Figure 66 illustrates this configuration page.
If a Global Group has Subscriber Groups, it cannot be changed to a non-Global Group. A Global Group without Subscriber Groups can be changed to a regular Group by updating the setting on the Groups > Basic configuration interface. The Global Groups feature can also be used with the Master Console. For more information about this feature, refer to “Supporting AMP Servers with the Master Console” on page 218. 104 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.
Chapter 5 Discovering, Adding, and Managing Devices This chapter describes how to add, configure and monitor devices, both wired and wireless, and contains the following sections, corresponding to features of the Device Setup and APs/Devices tabs: “Device Discovery Overview” on page 105 “Discovering and Adding Devices” on page 105 “Monitoring Devices” on page 114 “Configuring and Managing Devices” on page 131 “Troubleshooting a Newly Discovered Down Device” on page 142 “Setting up De
SNMP/HTTP Scanning SNMP/HTTP discovery scanning is the primary method for discovering devices on your network, including rogue devices. Enable this scanning method from the Device Setup > Discover page. NOTE: This page is only visible to users with the AMP Administrator role, or roles that have “Allow authorization of APs/Devices” enabled in AMP Setup > Roles.
Perform these steps to define scan credentials for SNMP/HTTP scanning: 1. Locate the Credentials section on the Device Setup > Discover page. This page displays scan sets, networks, and credentials that have been configured so far, and allows you to define new elements for device scanning. 2. To create a new scan credential, select Add New Scan Credential. Figure 69 illustrates this page. Figure 69 Device Setup > Discover > Add/Edit New Scan Credential Section Illustration 3.
6. When ready, proceed to the next task, “Running a Scan Set” on page 108. NOTE: Scheduling an HTTP scan to run daily on your network can help you to discover rogues. Some consumer APs, like most DLink, Linksys, and NetGear models, do not support SNMP and are found only on the wired side with an HTTP scan. These devices are discovered only if they have a valid IP address. Proper credentials are not required to discover these APs. Wireless scans and the AMC discover these rogues without any special changes.
7. Go to the APs/Devices > New page to see a full list of the newly discovered devices that the scan detected. Figure 71 illustrates this page. NOTE: This page is only visible to users with the AMP Administrator role, or roles that have “Allow authorization of APs/Devices” enabled in AMP Setup > Roles. Figure 71 APs/Devices > New Page Illustration What Next? To authorize one or more devices to a group, see “Authorizing Devices to AMP from APs/Devices > New Page” on page 109.
Once you have added several devices to the Group, and verified that no unexpected or undesired configuration changes will be made to the devices, you can begin to put the devices in Manage Read/Write mode using the APs/Devices > Manage or the Modify these devices link on any list page that contains devices. Perform the following steps to add a newly discovered device to a group: 1. Browse to the APs/Devices > New page.
2. Select Add, and the Device Communications and Location sections appear, illustrated in Figure 73. Figure 73 Device Setup > Add > Device Communications and Location Sections 3. Complete these Device Communications and Location settings for the new device. Table 70 further describes the contents of this page. Settings may differ from device to device. In several cases, the default values from any given device derive from the Device Setup > Communication page.
Table 70 Device Communication and Location Fields and Default Values (Continued) Setting Default Description SNMPv3 Privacy Protocol Taken from Device Setup > Communication Drop-down menu that allows you to enable SNMPv3 privacy protocol to the device being added. Telnet/SSH Username & Password (Confirm) Taken from Device Setup > Communication Telnet username and password for existing Cisco IOS APs. AMP uses the Telnet username/password combination to manage the AP and to enable SNMP if desired.
Privacy Password SNMPv3 Username Telnet Username Telnet Password Enable Password SNMP Port You can download a CSV file and customize it as you like. A sample CSV file is illustrated in Figure 74. Figure 74 Sample CSV File 1. To import a CSV file, go to the Device Setup > Add page. 2. Select the Import Devices via CSV link. The Upload a list of devices page displays; see Figure 75. Figure 75 Device Setup > Add > Import Devices via CSV Page Illustration 3.
AMP supports MIB-II interfaces and polls in/out byte counts for up to two interfaces. AMP also monitors sysUptime. Assigning Devices to the Ignored Page There are two ways a device can be assigned to the Ignored page: from the APs/Devices > New page, or from the APs/Devices > Manage page.
Auditing Device Configuration Using Device Folders (Optional) Viewing Device Monitoring Statistics You can view many useful device monitoring statistics in the APs/Devices > List page. The APs/Devices > List page displays Users and Bandwidth interactive graphs and lists all devices that are managed or monitored by AMP To see only the Up devices, select the Up link in the Top Header Stats bar (next to the green arrow).
RADIUS Authentication Issues NOTE: The Alert Summary table is also a feature of the Home > Overview page, and has the same links in that location. For more information on the Alert Summary table, refer to “Viewing Alerts” on page 190. Understanding the APs/Devices > Monitor Pages for All Device Types You can quickly go to any device’s monitoring page once you go to its specific folder or group on the APs/Devices > List page, by selecting its hyperlinked name in the Device column.
Figure 80 APs/Devices > Monitor Page for Wireless Devices (partial view of an AP) Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 117
Table 71 describes the fields and information displayed in the Device Info section. The displayed fields vary from device to device. Table 71 APs/Devices > Monitor > Device Info Fields and Default Values Field Description Poll Now Button above the Device Info section that, when pressed, immediately polls the individual AP or the controller for a thin AP; this overrides the group's preset polling intervals to force an immediate update of all data except for rogue information.
Table 71 APs/Devices > Monitor > Device Info Fields and Default Values (Continued) Field Description Quick Links Total Users Open controller web UI: A drop-down menu that allows you to jump to the controller’s UI in a new window. Run a command: A drop-down menu with a list of CLI commands you can run directly from the APs/ Devices > Monitor page. Displays the total number of users associated to the AP regardless of which radio they are associated to, at the time of the last polling.
Table 73 APs/Devices > Monitor > Wired Interfaces Fields and Descriptions (Continued) Field Description Operational Status Displays the current status of the interface. If an interface is Up, then AMP is able to ping it and fetch SNMP information. If the AP is listed Down then AMP is either unable to ping the interface or unable to read the necessary SNMP information from the device.
Table 75 APs/Devices > Monitor > Connected Users Fields and Default Values (Continued) Field Description Auth. Type Displays the type of authentication employed by the user. Supported auth types are as follows: EAP—Extensible Authentication Protocol, only reported by Cisco VxWorks using SNMP traps. RADIUS accounting—RADIUS accounting servers integrated with AMP provide the RADIUS Accounting Auth type. Authenticated—a general category supporting additional authentication types.
Figure 81 Links to the Radio Statistics page on APs/Devices > Monitoring for an AP Overview of the Radio Statistics Page The Radio Statistics page displays transmit and receive statistics about the communication quality of individual radios.
These issues highlighted in this section can be examined in detail using the corresponding interactive graphs on the same page. See the Radio Statistics Interactive Graphs section of this chapter for details. 802.11 Radio Counters Summary This table appears for radios with 802.
Table 78 Radio Statistics Interactive Graphs Descriptions (Continued) Graph Title Description Power A line graph that displays the average and maximum radio transmit power, between 0 and 30 dBm, over the time range set in the slider. You can adjust the transmit power manually in the APs/Devices > Manage page for this radio's AP, or enable ARM on Dell PowerConnect W-Series APs to dynamically adjust the power toward your acceptable Coverage Index as needed.
Table 79 ARM Events table Columns and Values Column Description Time The time of the ARM event. Trap Type The type of trap that delivered the change information. Current ARM trap types that display in AirWave are: Power Change Mode Change Channel Change Values that display in the following columns depend on the Trap Type. Previous Tx Power Old value for transmit power before the Power Change event took place. Current Tx Power New transmit power value after the change.
Cordless Base Freq Hopper Unknown Active BSSIDs Table The Active BSSIDs table maps the BSSIDs on a radio with the SSID it broadcasts to the network, as illustrated in Figure 88. This table appears only for Dell PowerConnect W-Series AP radios.
Monitoring Data for Wired Devices (Routers and Switches) The monitoring page for routers and switches includes basic device information at the top, a bandwidth graph depicting the sum of all the physical interfaces, and beneath that, CPU/Memory usage graphs as shown in Figure 90.
All managed wired devices also include an Interfaces subtab of APs/Devices, as shown in Figure 91. Figure 91 APs/Devices > Interfaces Page for Wired Devices (partial view). The Interfaces page includes a summary of all the interfaces at the top. In case of the stacked switches, the master includes the interfaces of all the members including its own. The physical and the virtual interfaces are displayed in separate tables, labeled Physical Interfaces and Virtual Interfaces.
Understanding the APs/Devices > Interfaces Page Monitoring Data for Wired Devices (Routers and Switches) showed you how to view high- level interface information for all physical and virtual interfaces on an entire router or switch. Select any interface hotlink in the Interface column of the Physical or Virtual Interfaces tables on the stacked switches to go to an Interface Monitoring page displaying data relevant to that specific interface, as shown Figure 92.
above a device table, will take you to the appropriate Management page (APs/Devices > Manage). For more information, see “Configuring and Managing Devices” on page 131. Auditing Device Configuration When you have added a newly discovered device successfully to a Group in Monitor mode, the next step is to verify device configuration status. Determine whether any changes will be applied to that device when you convert it to Managed read/write mode. AMP uses SNMP or Telnet to read a device’s configuration.
groups of the devices. Using folders, you can quickly view basic statistics about devices. You must use folders if you want to limit the APs and devices AMP users can see. Folder views are persistent in AMP. If you select the Top folder and then select the Down link at the top of the page, you are taken to all of the down devices in the folder. If you want to see every down device, select the Expand folders to show all devices link.
Compare two configurations to highlight the specific lines that are mismatched. The Audit page provides links to the AMP pages where any mismatched settings can be configured. NOTE: These procedures assume you are familiar with the function buttons available to save, apply, revert, and so on. For details on button functions, see “Buttons and Icons” on page 25.
Figure 98 APs/Devices > Manage Page Illustration If any changes are scheduled for this AP, they appear in a Scheduled Changes section at the top of the page above the other fields. The linked name of the job takes you to its System > Configuration Change Job Detail page.
2. Locate the General section for information about the APs current status. Table 80 describes the fields, information, and settings. Table 80 APs/Devices > Manage > General Fields and Descriptions Field Description Name Displays the name currently set on the device. Status Displays the current status of an AP. If an AP is Up, then AMP is able to ping it and fetch SNMP information from the AP.
Table 81 APs/Devices > Manage > Settings Fields and Default Values (Continued) Setting Default Device Type Description Longitude None All Text field for entering the longitude of the device. The longitude is used with the Google Earth integration. Altitude (meters) None All Text field for entering the altitude of the device when known. This setting is used with the Google Earth integration. Specify altitude in meters.
Table 82 APs/Devices > Manage, Additional Settings (Continued) Setting Default Device Type Description Receive Antenna Diversity Cisco Drop-down menu for the receive antenna provides three options: Diversity —Device will use the antenna that receives the best signal. If the device has two fixed (non-removable) antennas, the Diversity setting should be used for both receive and transmit antennas.
Table 82 APs/Devices > Manage, Additional Settings (Continued) Setting Default Device Type Description Subnet Mask None All Provides the IP subnet mask to identify the sub-network so the IP address can be recognized on the LAN. If DHCP is enabled, the current assigned address will appear grayed out and the field cannot be updated in this area. Gateway None All The IP address of the default internet gateway.
Table 84 APs/Devices > Manage > Interface Fields and Descriptions for Cisco WLC Devices (Continued) Field Default Description Primary and Secondary DHCP Servers None The DHCP servers for the controller. Guest LAN Disabled Indicates a guest LAN. Quarantine VLAN ID Disabled Enabled indicates it is a quarantine VLAN; used only for H-REAP-associated clients. Dynamic Device Management Enabled When enabled, makes the interface an AP-manager interface. Cisco calls this feature Dynamic AP Management.
You can configure interface settings individually or in groups. For individual settings, select the pencil icon next the interface name in AP/Devices > Interfaces. This takes you to the Interfaces Monitoring and Configuration window which has a slightly different appearance depending on whether you are configuring a physical or virtual interface, as shown in Figure 101 and Figure 102.
Figure 103 Edit Multiple Interfaces You will remain on the same page, but will have the option to make changes to the most commonly edited settings in batch mode, as shown in Figure 104. Figure 104 Multiple Interface Editing Page Illustration AMP assembles the entire running configuration using templates and your modifications to these pages. For a more detailed discussion on templates, see Chapter 6, “Creating and Using Templates” on page 147.
Figure 105 APs/Devices > Manage > Device Communication NOTE: The Device Communication area may appear slightly different depending on the particular vendor and model of the APs being used. 3. Enter and confirm the appropriate Auth Password and Privacy Password. 4. You can disable the View AP Credentials link in AMP by the root user. Contact Dell support at support.dell.com for detailed instructions to disable the link. 5. (Optional.
Figure 106 APs/Devices > Manage Firmware Upgrades Page Illustration Initiating a firmware upgrade will change the Firmware Status column for the device to Pending in APs/Devices > List. You can review the status of all recent firmware upgrade jobs in System > Firmware Upgrade Jobs.
Table 86 Common System Messages for Down Status (Continued) Message Meaning SNMP Get Failed SNMP credentials and/or configuration may be incorrect. Verify that SNMP is enabled and that credentials and access ports are configured correctly on both the target device and in AirWave. SNMP Trap AMP received an SNMP trap from the controller indicating that the AP is no longer associated to the controller.
The spectrum analyzer is used in conjunction with Adaptive Radio Management (ARM) technology. While the spectrum analyzer identifies and classifies Wi-Fi and non-Wi-Fi sources of interference, ARM automatically ensures that APs serving clients will stay clear of interference. Individual APs or groups of APs can be converted to dedicated spectrum monitors through the dot11a and dot11g radio profiles of that AP or AP group, or through a special spectrum override profile. Each 802.11a and 802.
Figure 108 Spectrum mode in Dell PowerConnect W Configuration The above steps will use the defaults in the referenced Spectrum Profile. To change the defaults, navigate to Groups > Dell PowerConnect W Config > Profiles > RF > 802.11a/g Radio > Spectrum and create a new Spectrum profile with non-default settings. In most cases, you should not change the settings in the default profile.
Figure 109 Spectrum Analysis on Dell PowerConnect W-Series Controller Dashboard NOTE: This chart is only available for AP models Dell PowerConnect WAP-105, Dell PowerConnect WAP-90, and the Dell PowerConnect WAP-130 Series. To disable Spectrum mode on this individual AP after it has collected data, return to the APs/Devices > Manage page for this AP and set the Spectrum Override field back to No.
Chapter 6 Creating and Using Templates This chapter provides an overview and several tasks supporting the use of device configuration templates in AMP, and contains the following topics: “Group Templates” on page 147 “Viewing and Adding Templates” on page 148 “Configuring General Template Files and Variables” on page 151 “Configuring Cisco IOS Templates” on page 156 “Configuring Cisco Catalyst Switch Templates” on page 158 “Configuring Symbol Controller / HP WESM Templates” on page 1
%hostname% %ip_address% %ofdmpower% The variable settings correspond to device-specific values on the APs/Devices > Manage configuration page for the specific AP that is getting configured. NOTE: Changes made on the other Group pages (Radio, Security, VLANs, SSIDs, and so forth) are not applied to any APs that are configured by templates. Viewing and Adding Templates Perform these steps to display, add, or edit templates. 1.
Table 87 Groups > Templates Fields and Default Values (Continued) Setting Description Fetch Date Sets the date that the template was originally fetched from a device. Version Restriction Designates that the template only applies to APs running the version of firmware specified. If the restriction is None, then the template applies to all the devices of the specified type in the group. If there are two templates that might apply to a device the template with the most restrictions takes precedence.
Table 88 Groups > Templates > Add Template Fields and Default Values Setting Default Description Use Global Template No Uses a global template that has been previously configured on the Groups > Templates configuration page. Available templates will appear in the drop-down menu. If Yes is selected you can also configure global template variables. For Symbol devices you can select the groups of thin APs to which the template should be applied.
Configuring General Template Files and Variables This section describes the most general aspects of configuring AP device templates and the most common variables: Configuring General Templates Using Template Syntax Using Directives to Eliminate Reporting of Configuration Mismatches Using Conditional Variables in Templates Using Substitution Variables in Templates Using AP-Specific Variables Configuring General Templates Perform the following steps to configure Templates within a Grou
9. Select Save and Apply to push the configuration to all of the devices in the group. If the devices are in monitor-only mode (which is recommended while you are crafting changes to a template or creating a new one), then AMP will audit the devices and compare their current configuration to the one defined in the template. NOTE: If you set the reboot flag to No, then some changes could result in configuration mismatches until the AP is rebooted.
Using Directives to Eliminate Reporting of Configuration Mismatches AMP is designed to audit AP configurations to ensure that the actual configuration of the access point exactly matches the Group template. When a configuration mismatch is detected, AMP generates an automatic alert and flags the AP as having a Mismatched configuration status on the user page.
Using Conditional Variables in Templates Conditional variables allow lines in the template to be applied only to access points where the enclosed commands will be applicable and not to any other access points within the Group. For example, if a group of APs consists of dual-radio Cisco 1200 devices (802.11a/b) and single-radio Cisco 1100 (802.11b) devices, it is necessary to make commands related to the 802.11a device in the 1200 APs conditional. Conditional variables are listed in the table below.
Table 90 Substitution Variables in Templates (Continued) Variable Meaning Command Suppressed Default ip_address netmask IP address Subnet mask ip address %ip_address% %netmask% or ip address dhcp … gateway Gateway ip default-gateway %gateway% - antenna_ receive Receive antenna antenna receive %antenna_receive% diversity antenna_transmit Transmit antenna antenna transmit %antenna_transmit% diversity cck_power 802.
Configuring Cisco IOS Templates Cisco IOS access points have hundreds of configurable settings. AMP enables you to control them via the Groups > Templates configuration page. This page defines the startup-config file of the devices rather than using the AMP normal Group configuration pages.
%if wds_role=backup% aaa authentication login method_wds group wds aaa group server radius wds server 10.2.25.162 auth-port 1645 acct-port 1646 wlccp authentication-server infrastructure method_wds wlccp wds priority 250 interface BVI1 wlccp ap username wlse password 7 095B421A1C %endif% SCP Required Settings in Templates A few things must be set up before enabling SCP on the Groups > Basic configuration page. The credentials used by AMP to login to the AP must have level 15 privileges.
no bridge-group 1 source-learning no bridge-group 1 unicast-flooding no ip address no ip route-cache rts threshold 2312 speed basic-6.0 basic-9.0 basic-12.0 basic-18.0 basic-24.0 36.0 48.0 54.0 ssid decibel-ios-a authentication open guest-mode station-role root %ENDIF% Configuring Cisco Catalyst Switch Templates Cisco Catalyst Switch templates are configured much like Cisco IOS templates with the addition of the interfaces and switch_command (for stacked switches) variables.
username admin privilege superuser username operator password 1 fe96dd39756ac41b74283a9292652d366d73931f ! ! access-list 100 permit ip 192.168.0.0/24 any rule-precedence 10 ! spanning-tree mst cisco-interoperability enable spanning-tree mst configuration name My Name ! ip dns-server-forward wwan auth-type chap no bridge multiple-spanning-tree enable bridge-forward country-code us aap-ipfilter-list no port 3333 plz aap-ipfilter-list no port 3333 tcp plz deny tcp src-start-ip 0.0.0.0 src-end-ip 255.255.255.
radio %radio_index% rts-threshold 2345 radio %radio_index% max-mobile-units 25 radio %radio_index% admission-control voice max-perc 76 radio %radio_index% admission-control voice res-roam-perc 11 radio %radio_index% admission-control voice max-mus 101 radio %radio_index% admission-control voice max-roamed-mus 11 %endif% %if radio_type=11an% radio %radio_index% speed basic11a 9 18 36 48 54 mcs 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15 %endif% %if radio_type=11b% radio %radio_index% speed basic1 basic2 basic5p5 b
Figure 112 Group > Templates > Add Page Illustration 4. Use the drop-down menu to select a device from which to build the global template and select Fetch. The menus are populated with all devices that are contained in any group that subscribes to the global group. The fetched configuration populates the template field. Global template variables can be configured with the Add button in the Template Variables box, illustrated in Figure 113.
Group Name—the name of the subscriber group that you wish to update. Variable Name—the name of the group template variable you wish to update. Variable Value—the value to set. For example, for a global template with a variable called "ssid_1", the CSV file might resemble what follows: Group Name, ssid_1 Subscriber 1, Value 0 8. Once you have defined and saved a global template, it is available for use by any local group that subscribes to the global group.
Chapter 7 Using RAPIDS and Rogue Classification This chapter provides an overview to rogue device and IDS event detection, alerting, and analysis using RAPIDS in AirWave, and contains the following sections: “Introduction to RAPIDS” on page 163 “Viewing Rogues on the RAPIDS > List Page” on page 172 “Setting Up RAPIDS” on page 165 “Defining RAPIDS Rules” on page 168 “Score Override” on page 176 “Using the Audit Log” on page 177 “Additional Resources” on page 178 Introduction to R
Viewing Overall Network Health on RAPIDS > Overview The RAPIDS > Overview page in Dell PowerConnect W-AirWave displays a page of RAPIDS summary information (see Figure 115). Table 91 defines the summary information that appears on the page. Figure 115 RAPIDS > Overview Page Illustration 164 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.
Table 91 RAPIDS > Overview Fields and Descriptions Summary Description IDS Events Displays a list of attack types for the designated folder and subfolders. Field displays events from the past two hours, the past 24 hours, and total IDS events. Names of attacks link to summary pages with more details. NOTE: AMP should be configured as the SNMP trap receiver on the controllers to receive IDS traps. See the Dell PowerConnect W-AirWave Best Practices Guide at support.dell.com/manuals for details.
Table 92 RAPIDS > Setup > Basic Configuration Fields Field Default Description ARP IP Match Timeout 24 If you have routers and switches on the AMP, and it's scanning them for ARP tables, this can assign a rogue IP address information. This timeout specifies how recent that information needs to be for the IP address to be considered valid. Note that the default ARP poll period is long (several hours).
Rogue Containment Options Using RAPIDS, AMP can shield rogue devices from associating to Cisco WLC controllers (versions 4.2.114 and later), and Dell PowerConnect W-Series controllers. AMP will alert you to the appearance of the rogue device and identify any mismatch between controller configuration and the desired configuration. NOTE: WMS Offload is not required to manage containment in AMP. Table 95 shows the Containment Options section of the RAPIDS > Setup page.
Figure 118 Rogue Containment Status Page Additional Settings Additional RAPIDS settings such as role filtering and performance tuning are available in the following locations: Use the AMP Setup > Roles > Add/Edit Role Page to define the ability to use RAPIDS by user role. Refer to “Creating AMP User Roles” on page 45. Use the AMP Setup > General > Performance Tuning page to define the processing priority of RAPIDS in relation to AMP as a whole (see Table 17 on page 41).
The following table compares how default classification may differ between AMP and Dell PowerConnect W ArubaOS for scenarios involving WMS Offload. Table 96 Rogue Device Classification Matrix AMP AOS (ARM) Unclassified (default state) Unknown Rogue Rogue Suspected Neighbor Interfering Neighbor Known Interfering Valid Valid Contained Rogue DOS For additional information about WMS Offload, refer to the Dell PowerConnect W-AirWave Best Practices Guide at support.dell.com/manuals.
Viewing and Configuring RAPIDS Rules To view the RAPIDS rules that are currently configured on AMP, navigate to the RAPIDS > Rules page (Figure 119). Figure 119 RAPIDS > Rules Page Illustration Table 98 defines the fields in the RAPIDS > Rules page. Table 98 RAPIDS > Rules Page Field Description Default Classification Sets the classification that a rogue device receives when it does not match any rules. Add New RAPIDS Classification Rule Select this button to create a RAPIDS classification rule.
Table 99 defines the drop down menu options that are at the bottom left of the RAPIDS Classification Rule dialog box (see Figure 120). Once all rule settings are defined, select Add. The new rule automatically appears in the RAPIDS > Rules page. Table 99 Properties Drop Down Menu Option Description Wireless Properties Detected on WLAN Classifies based on how the rogue is detected on the wireless LAN. Detecting AP Count Classifies based on the number of managed devices that can hear the rogue.
To change the sequence in which rules apply to any rogue device, drag and drop the rule to a new position in the rules sequence. Recommended RAPIDS Rules If Any Device Has Your SSID, Then Classify as Rogue The only devices broadcasting your corporate SSID should be devices that you are aware of and are managed by AMP. Rogue devices often broadcast your official SSID in an attempt to get access to your users, or to trick your users into providing their authentication credentials.
Figure 121 RAPIDS > List Page Illustration (partial view) Table 100 details the column information displayed in Figure 121. For additional information about RAPIDS rules, refer to “Defining RAPIDS Rules” on page 168. Table 100 RAPIDS > List Column Definitions Column Description Ack Displays whether or not the rogue device has been acknowledged. Devices can be acknowledged manually or you can configure RAPIDS so that manually classifying rogues will automatically acknowledges them.
Table 100 RAPIDS > List Column Definitions (Continued) Column Description RSSI Displays Received Signal Strength Indication (RSSI) designation, a measure of the power present in a received radio signal. Network Type Displays the type of network in which the rogue is present, for example: Ad-hoc—This type of network usually indicates that the rogue is a laptop that attempts to create a network with neighboring laptops, and is less likely to be a threat.
Overview of the RAPIDS > Detail Page Select a device Name in the RAPIDS > List page to view the Detail page (Figure 122). Figure 122 RAPIDS > Detail Page Illustration Important things to remember regarding the information in the device detail page are: Users with the role of Admin can see all rogue AP devices. Users with roles limited by folder can see a rogue AP if there is at least one discovering device that they can see.
Viewing Ignored Rogue Devices The RAPIDS > List page allows you to view ignored rogues—devices that have been removed from the rogue count displayed by AMP. Such devices do not trigger alerts and do not display on lists of rogue devices. To display ignored rogue devices, select View Ignored Rogues at the bottom left of the page. Once a classification that has rogue devices is chosen from the drop-down menu, a detailed table displays all known information.
2. Select Add to create a new override or select the pencil icon next to an existing override to edit that override. The Score Override add or edit page appears (Figure 124). Figure 124 Add/Edit Score Override Page Table 101 RAPIDS > Add/Edit Score Override Page Fields Field Description MAC Address Prefix Use this field to define the OUI prefix to be re-scored. Score Use this field to set the score that a device, with the specified MAC address prefix, will receive. 3.
Additional Resources The following AMP tools support RAPIDS: System Triggers and Alerts—Triggers and Alerts that are associated with rogue devices follow the classification-based system described in this chapter. For additional information about triggers that support rogue device detection, see to “Viewing, Delivering and Responding to Triggers and Alerts” on page 183.
Chapter 8 Performing Daily Administration in AirWave Daily WLAN administration often entails network monitoring, supporting WLAN and AirWave users, and monitoring AMP system operations.
Using the System > Status Page The System > Status page displays the status of all AirWave services. Services will either be OK, Disabled, or Down. If any service is Down (displayed in red) please contact Dell support at support.dell.com. The Reboot System button provides a graceful way to power cycle your AMP remotely when it is needed. The Restart AMP button will restart the AMP services without power cycling the server or reloading the OS. Figure 126 illustrates this page.
may request these logs for help in troubleshooting problems and will provide detailed instructions on how to retrieve them. Table 102 describes some of the most important logs: Table 102 A Sample of Important Status Logs Log Description pgsql Logs database activity. error_log Reports problems with the web server. Also linked from the internal server error page that displays on the web page; please send this log to Dell support whenever reporting an internal server error.
Table 103 System > Syslog & Traps Columns and Descriptions (Continued) Column Description Source Device The name of the device that sent the message. Will be a link if you have visibility to the device. Can be empty if AMP could not correlate the source IP. AP Contains a link to the APs/Devices > Monitor page for a device other than the source device that was correlated from some data contained in the message (by LAN MAC, BSSID, or IP Address).
Viewing, Delivering and Responding to Triggers and Alerts This section describes triggers and alerts and contain the following topics: Viewing Triggers Creating New Triggers Delivering Triggered Alerts Viewing Alerts Responding to Alerts AirWave monitors key aspects of wireless LAN performance.
Figure 130 Add New Trigger Page Illustration 2. Configure the Trigger Restrictions and Alert Notifications. This configuration is consistent regardless of the trigger type to be defined. a. The Trigger Restrictions settings establishes how widely or how narrowly the trigger applies. Define the folder, subfolder, and Group covered by this trigger. Table 105 describes the options for trigger restrictions.
b. In addition to appearing on the System > Alerts page, the Alert Notifications settings can be configured to distribute to email or to a network management system (NMS), or to both. If you select Email, you are prompted to set the sender and recipient email addresses. If you select NMS, you are prompted to choose one or more of the pre-defined trap destinations, which are configured on the AMP Setup > NMS page.
“Setting Triggers for IDS Events” on page 189 “Setting Triggers for AMP Health” on page 189 Setting Triggers for Devices Perform the following steps to configure device-related triggers in . a. Choose a device type from the Devices listed in the Type drop-down menu. See Figure 131. Table 106 itemizes and describes device trigger options and condition settings. Table 106 Device Trigger Types Option Description Device Down This is the default type whenever configuring a new trigger.
Setting Triggers for Interfaces and Radios To configure radio- and interface-related triggers, choose a trigger type from the Interfaces/Radios category, listed in the Type drop-down menu. Table 107 itemizes and describes the radio trigger types and condition settings. Table 107 Radio-Related Trigger Types Radio Trigger Options Description Radio Down Indicates that a device’s radio is down on the network.
Setting Triggers for Users Perform the following steps to configure user-related triggers. a. Choose a trigger type from the Users category, listed in the Type drop-down menu. See Figure 131. Table 109 itemizes and describes the User-related trigger types, and condition settings for each discovery trigger type.
Setting Triggers for IDS Events Perform the following steps to configure Intrusion Detection System (IDS)-related triggers. a. Choose the Device IDS Events trigger type from the drop-down Type menu. See Figure 131. Table 111 describes condition settings for this trigger type.
3. Send a test message to an email address: Mail -v user@example.com Subject: test mail . CC: 4. Press Enter. 5. Check the mail log to ensure mail was sent: tail -f /var/log/maillog Viewing Alerts Apart from visiting System > Alerts, AMP displays alerts and provides alert details in two additional ways: 1.
Select the Alerts or the Severe Alerts counter or navigate to the System > Alerts page. Figure 134 illustrates this page. Figure 134 System > Alerts Page Illustration For each new alert, the System > Alerts page displays the items listed in Table 113. Table 113 System > Alerts Fields and Default Settings Field Description Trigger Type Displays and sorts triggers by the type of trigger. Trigger Summary Provides an additional summary information related to the trigger.
Overview of the Users Pages The Users pages display multiple types of user data for existing WLAN users. The data comes from a number of locations, including data tables on the access points, information from RADIUS accounting servers, and AMPgenerated data. AMP supports the following Users pages: Users > Connected—Displays active users that are currently connected to the WLAN. Refer to “Monitoring WLAN Users with the Users > Connected and Users > All Pages” on page 192.
Use the Filter icon ( ) next to certain columns (AP/Device, Role, VLAN, Connection Mode, and others) to filter the results by one of the values under that column.You can filter the list by substring match under the Username column. The Users > Connected page includes SSID information for users, and can display wired users using remote Access Point (RAP) devices in tunnel and split-tunnel mode.
Table 114 Users > Connected Table Columns and Links (Alphabetical) (Continued) Field Description Cipher Displays WEP with keys. This data is also displayed in the User Session report in the Session Data By User section. Connection Mode The Radio mode used by the user to associate to the AP for 802.11n clients. Device Type The type of device determined by AMP Setup > Device Type Setup rules. Duration The length of time the MAC address has been associated.
Table 114 Users > Connected Table Columns and Links (Alphabetical) (Continued) Field Description VLAN Displays the VLAN assigned to the user, if available. VPN Hostname Displays the VPN hostname of the user MAC. VPN IP Address Displays the VPN IP of the user MAC. This information can be obtained from VPN servers that send RADIUS accounting packets to AMP.
Figure 137 Users > Guest Users Page Illustration Table 115 Users > Guest Users Fields Field Description Repair Guest User Errors Sets AMP to attempt to push the guest user again in an attempt to repair any errors in the Status column. Add New Guest User Adds a new guest user to a controller via AMP. Username Randomly generates a user name for privacy protection. This name appears on the Guest User detail page. Enabled Enables or disables the user status.
Figure 138 Users > Guest Users > Add New Guest User Page Illustration To make the Username or Password anonymous and to increase security, complete these fields then select Generate. The anonymous and secure Username and Password appear in the respective fields. 6. Select Add to complete the new guest user, or select Cancel to back out of new user creation. The Users > Guest Users page appears and displays results, as applicable.
Table 116 Users > Tags Fields Field Description Name Displays the user-editable name associated with the tag. MAC Address Displays the MAC address of the AP that reported the tag. Vendor Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type. Battery Level Displays battery information—filterable in drop-down menu at the top of the column; is not displayed for Aeroscout tags.
Figure 140 Users > User Detail Page Illustration (partial view) Mobile Device Access Control in Users > User Detail and Users > Connected Mobile Device Access Control (MDAC) secures, provisions and manages network access for Apple® iOS and other employee-owned mobile devices by enabling device fingerprinting, device registration, and increased device visibility.
Figure 141 Device Info section in Users > User Detail after Show additional properties is selected Classifying Dell PowerConnect W Devices in User Detail If you have deployed Dell PowerConnect W controllers and have WMS Offload enabled on the network, the Users > User Detail page allows you to classify the device in the Device Information section, and to push this configuration to the Dell PowerConnect W controllers that govern the devices.
Quick Links for Users on Dell Devices In Users > User Detail, two drop-down menus were added in AirWave 7.3 next to the Save button in the Device Info section: Open controller web UI: A drop-down menu that allows you to jump to the controller’s UI in a new window. Thin APs link to Controller > Access Points when not operating in mesh mode, or Controller > Mesh Nodes otherwise. Controllers show several more pages in this menu (Security Dashboard, for instance) if the controller is running AOS version 6.
Evaluating User Status with the Users > Diagnostics Page The Users > Diagnostics page is accessible from the User Detail page. You can also search for a user and select the associated MAC address from the search results. This page provides an overview of a user’s general status and connectivity on the network, as illustrated in Figure 145. Figure 145 Users > Diagnostics Page Illustration Each section of the Users > Diagnostics page displays information by which to evaluate possible user issues.
Table 117 Users > Diagnostics Page Sections (Continued) Section Description Possible Issues (Cont’d) Excessive roaming in last two hours—Excessive roaming means that a user’s connection moves from one AP to another 10 or more roaming instances in the past two hours. If there is excessive roaming but the user has been stationary, then the user might be located where there is weak coverage from two overlapping APs. Adjusting the signal strength for one of those APs may resolve the issue.
Table 117 Users > Diagnostics Page Sections (Continued) Section Description Dell PowerConnect W 802.11 Counters Summary The Aruba 802.11 Counters Summary section conveys the same information that is available from the Radio Statistics page. Figure 149 illustrates this section. Figure 149 Users > Diagnostics > Aruba 802.11 Counters Summary Illustration NOTE: This section is supported for Cisco and Dell PowerConnect W devices. For additional information, select the link to the device on this page.
Adding a Mobile Device Management Server for MobiControl 1. To add an MDM server to AMP, navigate to AMP Setup > MDM Server and select Add. Complete the fields on this page. Table 118 describes the settings and default values: Table 118 AMP Setup > MDM Server > Add Fields and Descriptions Field Description Hostname/IP Address The address or DNS hostname configured for your MobiControl Web Console. Protocol Whether HTTP or HTTPS is to be used when polling the MDM server.
Monitoring and Supporting AMP with the Home Pages The Home tab of AMP provides the most frequent starting point for monitoring network status and establishing primary AMP functions once AMP configuration is complete. From the Home tab, you can access the following pages : The Home > Overview page condenses a large amount of information about your AMP. You can view the health and usage of your network and use shortcuts to view system information.
Table 119 Home > Overview Sections and Charts Section Description Users This chart is a graphical summary of the number of users on the network during a period of time. The time can be adjusted. Select Show All to display a list of data series that this graph can display, such as the user count by SSID. Clear the Max Users or Avg Users checkbox to change the display of the graph. The graph displays the maximum number of users by default.
Table 119 Home > Overview Sections and Charts Section Description Quick Links The Quick Links section provides drop-down menus that enable you to move to the most common and frequently used pages in AMP, as follows: Go to folder—This menu lists all folders defined in AMP from the APs/Devices List page. See “Using Device Folders (Optional)” on page 130. Go to group—This menu lists all groups defined in AMP, and enables you to display information for any or all of them.
Figure 152 Home > License Page Illustration Table 120 Home > License Fields Field Description System Name Displays a user-definable name for AMP. The System Name can be configured from the AMP Setup > General page. Organization Displays the organization listed on your license key. Hostname Displays the DNS name assigned to AMP. IP Address Displays the static IP address assigned to AMP. The IP Address can be configured from the AMP Setup > Network page.
Searching AMP with the Home > Search Page The Home > Search page provides a simple way to find connected and historical users, managed devices, rogue devices, groups, folders, and more. Search performs partial string searches on a large number of fields including the notes, version, secondary version, radio serial number, device serial number, LAN MAC, radio MAC and apparent IP address of all the APs, as well as the client MAC, VPN user, User, LAN IP and VPN IP fields. Figure 153 illustrates this page.
Accessing AirWave Documentation The Home > Documentation page provides easy access to all relevant AirWave documentation. All of the documents on this page are hosted locally by your AirWave server and can be viewed by any PDF viewer. If you have any questions that are not answered by the documentation, please contact Dell support at support.dell.com.
Table 121 Home > User Info Fields and Descriptions Field Description Filter Level For Rogue Count Specifies the minimum classification that will cause a device to be included in the rogue count header information. Customize Header Columns Enables/disables the ability to control which statistics hyperlinks are displayed at the top of every AMP screen. Stats Select the specific data you would like to see in the header. NOTE: This field only appears if you selected Yes in the previous field.
Figure 155 System > Configuration Change Jobs Page Illustration 1. To edit an existing configuration change job select on the linked description name. On the subsequent edit page you can choose to run the job immediately by selecting Apply Changes Now, reschedule the job by selecting Schedule, Delete the job, or Cancel the job edit. 2. Select the linked AP or group name under the Subject column to go to its monitoring page. 3.
From here you can click the device name to go to its APs/Devices > Monitor page, or the link under Firmware File column to go to the Device Setup > Upload Firmware & Files page. Figure 157 System > Firmware Upgrade Job Detail Page Illustration Using the System > Performance Page The System > Performance page displays basic AirWave hardware information as well as resource usage over time. AMP logs performance statistics such as load average, memory and swap data every minute.
Figure 158 System > Performance Page Illustration (Partial Screen) Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 215
Table 122 System > Performance Page Fields and Graphs Field Description System Information CPU(s) Basic CPU information as reported by the operating system. Memory The amount of physical RAM and Swap space seen by the operating system. Refer to the Dell PowerConnect W-AirWave Server Sizing Guide for hardware requirements. Kernel The version of the Linux kernel running on the box. Device Polling Displays some AP/Device polling statistics.
Table 122 System > Performance Page Fields and Graphs (Continued) Field Description Database Statistics Top 5 Tables (by row count) The five largest tables in AMP. Degraded performance has been noticed for in some cases for tables over 200,000 rows. Decreasing the length of time client data is stored on the AMP page is recommended if a user/client table exceeds 250,000 rows. Database Table Scans The number of database table scans performed by the database.
Supporting AMP Servers with the Master Console The Master Console (MC) is used to monitor multiple AMP stations from one central location. The Master Console is designed for customers running multiple AMP servers. Once an AMP station has been added to the MC, it will be polled for basic AMP information. Much like the normal Home > Overview page, the Master Console Home > Overview page provides summary statistics for the entire network at a glance.
is required to view the public portal. The Public Portal can be enabled in AMP Setup > General in the Master Console section. Once enabled, a new Portal tab will appear to the right of the Groups tab (refer to the navigation section in Figure 159 in the previous page). The URL of the public portal will be https:// your.AMP.name/public. When you upgrade to the latest version of AMP, the public portal is disabled by default, regardless of the type of license.
3. When finished, select Add to return to the Managed AMPs list page. Using Global Groups with Master Console To push configurations to managed groups using the AMP Global Groups feature, follow these steps: 1. Navigate to the Master Console's Groups > List page. 2. Select Add to add a new group, or select the name of the group to edit settings for an existing group. 3. Select the Duplicate icon to create a new group with identical configuration to an existing group.
The version-specific script will deploy all needed files, update the database, perform any data migrations, and restart the AirWave services. Backing Up AirWave AMP creates nightly archives of all relational data, statistical data, and log files. This occurs by default at 4:15 AM, but is configurable on the AMP Setup > General page under Nightly Maintenance Time.
5. Run the restore script by typing ./amp_restore -d /tmp/nightly_data00[1-4].tar.gz. NOTE: Network administrators can now use the nightly backup from a 32-bit AMP to restore AMP on a 64-bit installation, rather than having to create a special backup file or use the special restore script. Using AirWave Failover for Backup The failover version of AMP provides a “many to one” hot backup server. The Failover AMP polls the watched AMPs to verify that each is up and running.
which is affected by the total number of APs and by the amount of data being saved, especially client historical data. To restore the Watched AMP, run the backup script from the command line and copy the current data file and the old Watched AMP configuration file to the Watched AMP. Then run the restore script. More information about backups and restores can be found in “Backing Up AirWave” on page 221.
| Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.
Chapter 9 Creating, Running, and Emailing Reports This chapter describes AirWave reports, including access, creation, scheduling, and distribution. This chapter includes the following sections: “Overview of AMP Reports” on page 225 “Using Daily Reports” on page 228 “Defining Reports” on page 249 “Emailing and Exporting Reports” on page 252 AirWave ships with several reports enabled by default. Default reports may run nightly or weekly, depending on the AMP release.
Run Now (visible from the expanded Report Definitions menu) allows immediate running of a custom report as soon as you set the parameters. You must save its definition separately, if you want to remember the parameters. Report definitions for other roles section—This section, supported for admin users, displays additional reports that have been scheduled for other roles. This section of the page adds the Role column, and other columns are the same.
Figure 162 Reports > Definitions Page Illustration (Split View) Figure 163 Report Type Drop-down Menu in Reports > Definitions Illustration NOTE: Only admin users have complete access to all report information. The AMP reports and online displays of information can vary with configuration, User Roles, and Folders. Reports > Generated Page Overview The Reports > Generated page displays reports that have been run, as well as the most recent daily version of any report.
Figure 164 Reports > Generated Page Example Figure 165 Reports > Generated Page with Single-click Report Viewing Options Using Daily Reports This section describes the default and custom-scheduled reports supported in AMP. These reports can be accessed from the Reports > Generated page. Viewing Generated Reports The Reports > Generated page supports the following general viewing options: By default, the reports on the Reports > Generated page are sorted by Generation Time.
Table 127 Reports > Generated Page Fields and Descriptions Field Description Report Start Displays the beginning of the time period covered in the report. Report End Displays the end of the time period covered in the report. Role In the Reports definitions for other roles section, this column indicates the roles for which additional reports are defined. Using Custom Reports Custom reports allow users to specify the data that should be included in a report.
Using the Dell License Report A new Dell License Report has been added in the Reports tab to track licenses on Dell PowerConnect W-Series devices in your network. This report includes information on the type, quantity, percent used, installation date, expiration date, and the license keys. Figure 167 Dell License Report Detail Page Using the Capacity Planning Report The Capacity Planning Report tracks device bandwidth capacity and throughput in device groups, folders, and SSIDs.
Figure 168 Capacity Planning Report Detail Page Table 128 Capacity Planning Report Fields and Contents, Top Portion Field Description Device Displays the device type or name. Interface Displays the type of 802.11 wireless service supported by the device. Group Displays the device group with which the device is associated. Folder Displays the folder with which the device is associated. Controller Displays the controller with which a device operates.
Table 128 Capacity Planning Report Fields and Contents, Top Portion (Continued) Field Description Capacity Combined (b/s) Displays the combined capacity in and out of the device, in bits-per-second. Usage While > Threshold (Combined) Displays the time in which a device has functioned above defined threshold capacity, both in and out. Overall Usage (Combined) Displays the overall usage of the device, both combined in and out traffic.
Figure 169 Reports > Generated > Daily Configuration Audit Report Page, abbreviated example Table 129 I Daily Configuration Audit Report Field Description Name Displays the device name for every device on the network. Selecting a given device name in this column allows you to display device-specific configuration. Folder Displays the folder in which the device is configured in AMP.
Most Utilized by Bandwidth—By default, this list displays the 10 devices that consistently have the highest bandwidth consumption during the time period defined for the report. This list provides links to additional information or configuration pages for each device. Least Utilized by Maximum Number of Simultaneous Users—By default, this list displays the 10 devices that are the least used, according to the number of users.
Figure 170 Reports > Generated > Daily Device Summary Report Illustration (partial view) Table 130 Reports > Generated > Daily Device Summary Report Unique Fields and Descriptions Field Description Max Simultaneous Users Displays the maximum number of users that were active on the associated device during the period of time that the report covers. Total Bandwidth (MB) Displays the bandwidth in megabytes that the device supported during the period of time covered by the report.
You can use this report as the central starting point to improve uptime by multiple criteria. This report covers protocol-oriented, device-oriented, or SSID-oriented information. This report can help to monitor and optimize the network in multiple ways. This report can demonstrate service parameters, can establish locations that have superior or problematic uptime availability, and can help with additional analysis in multiple ways.
Figure 172 and Table 132 illustrate and describe the Reports > Generated > IDS Events Detail page. Figure 172 Reports > Generated > IDS Events Report Illustration Table 132 Reports > Generated > IDS Events Detail Unique Fields and Descriptions Field Description Attack Displays the name or label for the IDS event. Controllers This column lists the controllers for which IDS events have occurred in the prior 24 hours, and provides a link to the APs/Devices > Monitor page for each.
Figure 173 Reports > Generated > Inventory Report Illustration (Edited View) 238 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.
Using the Memory and CPU Utilization Report The Memory and CPU Utilization Report displays the top memory usage by device, and CPU usage on the network by device. Both are by percentage. To create a scheduled and generated report of this type, refer to “Using Daily Reports” on page 228. Figure 174 illustrates the Reports > Detail page for this report.
Using the New Rogue Devices Report The New Rogue Devices Report summarizes rogue device information including the following categories of information: Rogue devices by RAPIDS classification—described in “Using RAPIDS and Rogue Classification” on page 163 Top rogue devices by number of discovering APs Top rogue devices by signal strength Graphical summary of rogue devices by LAN MAC address vendor Graphical summary of rogue devices by radio MAC address vendor Text-based table summary o
Figure 176 Reports > Generated > New Rogue Devices Report Illustration The rogue device inventories that comprise this report contain many fields, described in Table 133.
Table 133 New Rogue Devices Report Fields Field Description Name Displays the device name, as able to be determined. RAPIDS Classification Displays the RAPIDS classification for the rogue device, as classified by rules defined on the RAPIDS > Rules page. Refer to “Using RAPIDS and Rogue Classification” on page 163 for additional information. Threat Level Displays the numeric threat level by which the device has been classified, according to rules defined on the RAPIDS > Rules page.
Using the New Users Report The New Users Report lists all new users that have appeared on the network during the time duration defined for the report. This report covers the user identifier, the associated role when known, device information and more. The report definition can filter on connection mode (wired, wireless or both). Figure 177 illustrates the fields and information in the New Users Report.
Using the Port Usage Report You can generate a wide array of port usage statistics from the Port Usage Report including each of the following: List of all the switches and ports in your network by folder List of unused ports List of access and distribution ports Histogram displaying unused ports vs.
Figure 180 Reports > Generated > RADIUS Authentication Issues Detail Page Illustration Using the RF Health Report The RF Health Report tracks the top AP radio issues by noise, MAC/Phy errors, channel changes, transmit power changes, mode changes, and interfering devices (the last two apply only if there are ARM events). This report assists in pinpointing the most problematic devices on your network, and lists the top 10 devices by problem type.
Figure 181 Reports > Detail > Daily RF Health Report Page Illustration All tables in RF Health indicate the rank, device type, number of users, bandwidth, location, controller, folder, 246 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.
and group, and all are sorted according to rank. Selecting a value under the Device column in any table will take you to the APs/Devices > Monitor > Radio Statistics page for the band indicated in the table title (5 GHz or 2.4 GHz). Every list contains Rank, Device (name, not type), Channel Changes, Average Noise, Average Channel Utilization, Users, Bandwidth, Location, Controller name, Folder, and Group. The third column in the list (after Device) will be the column the list is sorted by.
Session Data by Connection Mode (List or Chart) Session Data by SSID (List or Chart) Session Data by Role (List or Chart) Session Data by VLAN (List or Chart) Session Data by Cipher (List or Chart) Summary Sessions Session Data by User Figure 183 User Session Detail, Partial View 248 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.
Defining Reports You can create reports in AMP for any time period you wish, to be run when you wish, and distributed to recipients that you define. Perform these steps to create and run custom reports. Reports created with the Reports > Definition page appear on this and on the Reports > Generated page once defined. 1. To create or edit a report, browse to the Reports > Definition page and select the Add button, or select the pencil icon to edit an existing report definition.
Table 134 Reports > Definitions > Add Page Fields (Continued) Field Default Description Report Start Report End Blank These fields establish the time period to be covered by the report. These fields are supported for most report types. When these fields do not appear, the report provides a snapshot of current status rather than information covering a period of time Times can be entered in relative or absolute form.
Select Cancel to exit from the Add page. Table 135 describes the configurable settings for the custom report to be created. Select any of the report names to view additional information on that report type. Table 135 Report Types and Scheduling Options Supported for Custom Reports Report Type Can by Run by Time Period Can be Run by Description Group/Folder Using Custom Reports Yes Yes Summarizes devices based on which have exceeded a defined percentage of their maximum bandwidth capacity.
Emailing and Exporting Reports This section describes three ways in which distribute reports from AMP: Emailing Reports in General Email Applications Emailing Reports to Smarthost Exporting Reports to XML or CSV Emailing Reports in General Email Applications Perform these steps to set up email distribution of reports in AMP: All reports contain a link to export the report to an XML file and a text box where you may specify email addresses, separated by commas, to which reports are sent.
Chapter 10 Using the AMP Helpdesk This chapter presents the functions, configuration, and use of the Dell PowerConnect W-AirWave Helpdesk and includes the following sections: “Helpdesk Overview” on page 253 “Enabling Helpdesk” on page 253 “Monitoring Incidents with Helpdesk” on page 253 “Creating a New Incident with Helpdesk” on page 255 “Creating New Snapshots or Incident Relationships” on page 256 “Using the Helpdesk Tab with an Existing Remedy Server” on page 256 Helpdesk Overvie
Figure 186 Helpdesk > Incidents Page Illustration The table in Helpdesk > Incidents displays the count of incidents by state and by time. You can sort incidents from within any category of information, whether in sequential or reverse-sequential order. You can display all incidents, or strictly open or closed incidents, and you can display incidents according to the person who created them. Finally, the Helpdesk > Incidents page allows you to add or delete incidents.
Creating a New Incident with Helpdesk To create a new Helpdesk incident, select Add New Incident underneath the top table. This launches and displays an incident edit page, as illustrated in Figure 187. The page contents are described in Table 138.
Creating New Snapshots or Incident Relationships Snapshots or relationships can be created by selecting the Helpdesk header icon (see Table 139) on the screen that needs to be documented. Snapshots or relationships can then be related to the current incident in the popup window. To attach them to another incident, select Choose a New Incident. Relationships and snapshots appear on the Incident Edit page after they have been created.
Table 140 Components of Helpdesk > Setup with Remedy Enabled Field Description Remedy Enabled If no (default) is selected, the existing AMP Helpdesk functionality is available. If yes is selected, the Helpdesk functionality is disabled and the Helpdesk tab can be used with an existing Remedy server. Fields for server data appear only when Remedy is enabled. Middle Tier Host The location of the Remedy installation's web server.
To change the current incident in the Helpdesk header, select Unselect Current Incident. To add a new Remedy incident, select Add. To edit an existing Remedy incident, select the pencil icon next to the incident you wish to edit. Refer to Figure 192 and Table 142 for additional illustration and explanation.
Chapter 11 Using VisualRF This chapter contains information about VisualRF, and includes the following topics: “Features” on page 260 “Useful Terms” on page 260 “Starting VisualRF” on page 261 “Basic QuickView Navigation” on page 261 “Using the Settings in the VisualRF > Setup Page” on page 265 “Configuring QuickView Personal Preferences” on page 268 “Increasing Location Accuracy” on page 269 “Using QuickView to Assess RF Environments” on page 276 “Planning and Provisioni
Features VisualRF 7.3 adds a new Mesh monitoring page specially for viewing Dell AirMesh devices. It automatically renders Mesh APs based on GPS coordinates. Floor plan upload wizard enables direct importation of JPEG, GIF, PNG, PDF and CAD files for floor plans. Batch upload wizard enables batch uploads of multiple CAD files with corresponding walls, and access points.
Starting VisualRF In order to launch VisualRF, it must be enabled within AMP Setup to display the VisualRF tab, and the VisualRF engine must be switched on in VisualRF > Setup. Both of these pages are visible to logged-in administrators only. By default, VisualRF is disabled in new AMP installations. To enable VisualRF, follow these instructions while logged in as an administrator: 1. Go to AMP Setup > General. 2. Scroll down to the AMP Features section as shown in Figure 194.
Table 143 Top Level Icons and Descriptions (Continued) Operation Help Icon Description Launch the online help. NOTE: This User Guide currently contains the most up-to-date help information for the VisualRF interface. Network View Navigation When viewing a floor plan in Network View, the top-level menu changes to Overlays, Display, and Edit toggles. Overlays The Overlays menu contains three common sections: Type, Floors, and Frequencies.
Display Menu Figure 199 Display Menu Device Types section Clients - Turns the display of wireless users on or off. Clients on the floor plan are indicated by the Rogues - Toggle rogue devices on or off. Rogues on the floor plan are indicated by the Tags - Toggle WiFi Tags on or off. Tags on the floor plan are indicated by the Sensors - Toggle sensors on or off. Sensors on the floor plan are indicated by the Interferers - Toggle interferers on or off.
Options in the Edit menu allow you to add information to the floor plan. Table 144 explains the options in the Edit menu: Table 144 Edit Icons and Descriptions Operation Description Edit Locked/ Unlocked Lock a floor plan for editing. Draw Walls Add walls onto a floor plan. Refer to “Adding Exterior Walls” on page 270. Draw Region Add region onto a floor plan. Region types include Planning, IDF, Location Probability, Location Testing and Informational.
Using the Settings in the VisualRF > Setup Page The VisualRF > Setup page, illustrated in Figure 202, configures advanced settings for VisualRF. Please reconfigure these settings very carefully because these settings can impact your server's performance as well as your location accuracy. NOTE: Selecting Save will cause VisualRF to restart, disrupting or delaying the usability for up to 5 minutes.
Table 145 Server Settings Section of the VisualRF > Setup Page (Continued) Setting Default Description Use Metric Units No Instructs the VisualRF engine to display all units of measurements in metric Memory Allocation 512 MB The amount of memory dedicate to VisualRF. It is not dynamically allocated and all the memory is consumed upon starting the service. Be sure to check the memory and swap utilization in the Systems > Performance page before making any changes.
To tune the frequency for calculating device locations within the VisualRF UI, navigate to the Location Calculation Timer Settings section as described in Table 148: Table 147 Location Calculation Timer Settings Section of VisualRF > Setup Setting Default Description Legacy Laptop Min/Max (sec) 90/360 This timer determines how often to calculate location for legacy laptop devices.
Configuring QuickView Personal Preferences To configure your personal preferences in QuickView, select the Preferences icon and choose from the following configuration options: General - select from the Configure Preferences drop-down menu, as shown in Figure 203: Enable auto-refresh toggle Refresh Interval in minutes Show Scale Hide neighbor lines ignored in location calculation High Quality Background Image - you can disable to increase rendering speed Label Transparency Figure
Navigation - select from the Configure Preferences drop-down menu (campus and buildings): % of APs Up for the last 24 hours for normal (green) and excessive (red) Icon Size for campus, building and floor NOTE: These preferences are stored in the database, so they will be retained across browsers and machines. NOTE: The remaining sections in this chapter apply to networks, campuses, buildings, and floor plans that have already been set up in VisualRF.
Client Training for Stationary Devices - ensures non-mobile clients like desktops or scales will always remain in a defined static location. Statically assigning non-mobile devices reduces the CPU load on your server because VisualRF does not evaluate any signal metrics for this MAC address when associated with an AP on the floor plan. See “Location Training for Stationary Devices” on page 270.
Figure 206 Surveys and Training menu for a client device To remove a statically trained device, select client, and select the Surveys and Training option. Select Delete button (which will have replaced the Add button) for Static Training. NOTE: The static locations are automatically saved, so the Save icon (floppy disk) will not appear.
You should delete and resurvey an area or a floor plan after a remodel or significant interior movement. Surveys should be conducted during normal business hours to reflect normal RF activity on the floor. 11a clients automatically inherit the proper transmit power from the 11g configuration. Example: 30mW Pre2006 laptops equate to 20mW for 11a clients. AMP dynamically assigns a transmit power to every client based on OUI as shown in Table 150.
Figure 208 Adding a New Location Probability Region 5. Optionally, you can save the location region as the exterior walls. 100% attenuation can be selected to force VisualRF to only place devices inside of the selected region. No device will ever be placed outside of the probability region when 100% attenuation is selected. 100% attenuation is only recommended for tall buildings where it is extremely unlikely that any user is located outside of the building.
Figure 210 Provisioning Devices Wired devices that are added to an IDF are included in any BOM report covering that floor. Viewing Port Status on Deployed Switches Deployed switches on a rack will display the port status as red (down) and green (up) interface icons, which corresponds with the operationally up devices on the APs/Devices > Interfaces list. Planned switches do not display these status indicators in VisualRF.
Dynamic Attenuation - enabling dynamic attenuation (which is on by default) instructs the location service to sample the current RF environment and to dynamically adjust Path Loss. Configuring Infrastructure Ensure that the hardware is configured to retrieve the RF information and that it provides this information on a timely basis.
For square or rectangular floor plans ensure access points are deployed on the exterior walls of each floor with access points in the middle as well. Refer to Figure 215 for an example. Figure 215 Rectangular Floor Plan AP Deployment Using QuickView to Assess RF Environments QuickView has four distinct views or entry points: client view, access point view, floor plan view, and network, campus, and building view.
You can also access this information from the Users > User Detail page by selecting the QuickView thumbnail, located next to the Current Association section of this page as shown in Figure 218: Figure 218 QuickView thumbnail in Users > User Detail This view is focused on the wireless user enabling you quick resolution of a user's issues and therefore disables most RF objects by default.
Checking Signal Strength to Client Location 1. On a Floor Plan, locate the Signal Cutoff menu. 2. Select the desired signal level to display, as shown in Figure 221. The heatmap updates immediately. Figure 221 Signal Cutoff dBm Dropdown Menu Viewing an AP’s Wireless RF Environment To view an access point's RF environment from APs/Devices > Monitor page: 1. Select a device of interest from APs/Devices > List, or any other AMP page that lists your APs. The APs/ Devices > Monitor page opens. 2.
This view is focused on enabling quick resolution of AP issues and therefore disables many RF objects by default as follows: Users - only users associated with radios within access point of focus are displayed APs - only the access point in focus is displayed Radios - the heatmap represents all radios within the access point of focus Rogues - all rogues are off Client/Rogue Surveys - all surveys are off Walls - all walls on displayed Lines - client to AP of association are display
Viewing a Network, Campus, Building’s RF Environment To view floors from a geographical perspective: 1. Navigate to the VisualRF > Floor Plans page. 2. Click on each network, campus, or building successively to drill down further until you reach the floor plan.
“Automatically Provisioning APs onto a Floor Plan” on page 287 “Tweaking a Planning Region” on page 288 “Printing a Bill of Materials Report” on page 289 Creating a New Campus Floors are associated with a building and buildings are associated with a campus. In order to create a new floor, you must first create a campus and building. To create and place your campus, follow these steps: 1. Navigate to VisualRF > Floor Plans. 2. Select the Add Campus button, located above the floor plan.
Building Creation 1. Select the newly created Campus icon from the previous step. When the blank campus area opens, select the Add New Building icon. 2. When the New Building window appears, enter the following information: Table 152 New Building Fields and Descriptions Field Description Name Name of the building; located on an existing campus. Campus Lists all campuses configured on your AMP. Longitude & Latitude These fields are used to represent a building on Google Earth.
Custom - launches the image upload wizard documented in “Importing a Floor Plan” on page 283. 6. To change building types, right-click the Building icon. 7. Select proper building type. 8. Select the newly created Building icon from the previous step. You are redirected to a blank canvas without a background. You are now ready to import your floor plan. Importing a Floor Plan The following steps show how to import a floor plan background image file. 1.
“Error Checking of CAD Images” on page 285 “Last Steps in Editing an Uploaded Image” on page 286 Cropping the Floor Plan Image Use the cropping handles (red circles) to remove extra white space around the floor plan. VisualRF will calculate an attenuation grid for the entire map including white space. Reducing the white space on a floor plan will increase location accuracy and decrease the load an on the server. A good rule of thumb would be about ½ inch white space, if possible, on all sides.
Removing Color from a Floor Plan Image To remove color, locate the Image Manipulation section and select B&W in the Image field. Assigning Campus, Building and Floor Numbers Locate the Floor Info Section and assign the following information, as detailed in Table 153 and illustrated in Figure 230: Table 153 Assigning numbers Setting Default Description Building drop-down N/A Use this drop-down to associate the floor with a building which associate it to a Campus as well. Floor Number 0.
Figure 231 Checking for CAD errors Last Steps in Editing an Uploaded Image Click the Save and Close button to begin provisioning APs or Save and New to upload another floor plan. After clicking Save and Close, you is redirected back into QuickView where you can provision APs, IDFs, and wired infrastructure. Provisioning Existing Access Points onto the Floor Plan To provision existing AP in your network onto the floor plan you just uploaded, follow these steps: 1. Navigate to VisualRF > Floor Plans. 2.
NOTE: The floor is submitted to one of the core threads to recalculate path loss and then to one of the location caching threads to recalculate client locations. All changes may not be visible on a refresh until this process complete. Automatically Provisioning APs onto a Floor Plan To automatically provision your access points onto your floor plan: 1. Select Draw Region from the Edit menu. A new provisioning popup appears as shown in step 4 with a crosshair pointer.
Table 155 Fields in the Autoprovision APs Window (Continued) Field Description Plan By Section Coverage Coverage by Data Rate or Signal. Location Plan for location accuracy. This mode will result in additional APs placed near the edge of the region to aid in location calculation. Number of APs Number of APs to place in the planning region. Other Section Plan Sensors Whether to plan sensors into the region. Save Region as Walls Whether to save the edges of the planning region as walls.
Copy the Region to floors above - will copy the region and auto plan for floors above. NOTE: The starting floor will add one to the highest floor in the building and the ending floor defaults to 10 more than the starting floor. To replicate a floor plan, follow these steps: 1. Navigate back to the Building view by clicking on the navigation tags in the bottom-right corner of the window. 2. Right-click the floor and select Duplicate. 3.
Importing and Exporting in VisualRF Exporting a campus To export a campus from VisualRF so you can import it into another AMP, follow these steps: 1. Navigate back to the Network view. 2. Right-click the Campus icon. 3. Select Export. An object selection window appears. 4. Select the objects to export and select Export. A File Download window appears. 5. Select Save and save the zipped file to your local hard drive for importation to another AMP.
Pre Processing Steps 1. Increase Memory Allocation in VisualRF> Setup as follows: 25 floors or less - 512 MB 25 to 75 floors - 1 GB More than 75 floors - 1.5 GB 2. Massage the output data. 3. Increase the Location Caching Timer to 1 hour so that VisualRF does not overload the server calculating client locations while calculating path loss and process floor plan images. Upload Processing Steps 1.
Common Importation Problems Improper or undefined UNITS or MEASURE Text embedded into the Model view which causes an inconsistent bounding box Large dimensions which cause grainy resolution upon zoom Legacy CAD versions prior to Release 15 or AutoCAD 2000.
The corresponding site where the user was placed is provided along with the dimensions If a client is heard on multiple floors, it will only be placed on the floor that contains the AP it is associated with. Sample Device Location Response 124.51 161.14 82.
| Using VisualRF Dell PowerConnect W-AirWave | Version 7.
Appendix A Setting Up Dell PowerConnect WInstant in AirWave This appendix describes the Dell PowerConnect W-Instant access point and Virtual Controller system, and how to integrate this system with AMP 7.3.5 and later.
Communication via HTTPS: Because Dell PowerConnect W-Instant devices may be deployed behind NATenabled firewalls, Virtual Controllers "push" data to AMP via HTTPS. AMP initiates no connections to Dell PowerConnect W-Instant devices via SNMP, TFTP, SSH, and the like. This enables quick remote setup without having to modify firewall rules. Virtual controller listed as separate device: The Virtual Controller is listed as an additional device, even though it is part of the existing set of IAPs.
To create your Organization String, consider the plan of how your Dell PowerConnect W-Instant IAPs are to be physically distributed. As a best practice, the Organization String should mirror your company's geographical or internal reporting structure.
Receiving the Virtual Controller as a New Device in AMP After the installer enters this information in the Dell PowerConnect W-Instant user interface, the device will immediately attempt to contact your AirWave server. Within a few minutes, the New Devices link at the top of the AMP UI will increase by one - that first IAP is added as an Dell PowerConnect W-Instant Virtual Controller in the APs/Devices > New page, as shown in Figure 237.
Remaining Manual Admin Tasks in AMP The Admin will then complete the following tasks in AMP: 1. Enable the newly created Admin User Role in AMP Setup > Roles, as shown in Figure 239. Figure 239 Enable Admin User Role in AMP Setup > Roles 2. In Groups > Template for the newly created Acme group, verify the first Virtual Controller's auto-created template.
APs/Devices > Monitor > Radio Statistics The Radio Statistics page for Dell PowerConnect W-Instant devices displays CPU Utilization, Channel Utilization, Bandwidth, Power, and MAC/Phy Error statistics. RAPIDS Since Dell PowerConnect W-Instant does not support mitigation or high-level rogue reporting, it does not synchronize classification. All rogue devices are reported and stored in the AMP for evaluation based on high-level rule sets.
Appendix B Installing AirWave on VMware ESX 4.1 This appendix provides complete instructions for installing AirWave on VMware ESX 4.1 and includes the following sections: “Creating a New Virtual Machine to Run AirWave” on page 301 “Installing AirWave on the Virtual Machine” on page 301 “AirWave Post-Installation Issues on VMware” on page 302 Creating a New Virtual Machine to Run AirWave 1. Select Create a new virtual machine from the VMware vSphere. 2.
AirWave Post-Installation Issues on VMware By default, AirWave runs the Linux ‘smartd’ service for detecting physical disk errors using the S.M.A.R.T. protocol. However, virtual disks do not support the S.M.A.R.T. protocol, so the AirWave smartd service will fail at startup.
Index Numerics 802.11 counters......................... 74, 123, 124, 192, 204 PCI Compliance ................................................ 65 Audit (Read Only) ................................................... 47 A Auto Detect Upstream Device setting .................. 135 AAA servers ......................................................... 69, 79 B access points adding with CSV file ........................................ 112 ACLs, see groups ACS integrating .................................
D dashboard customizing display............................................ 32 date and time configuring ......................................................... 18 specifying minimum versions for APs ............... 97 uploading ..................................................... 54, 56 firmware upgrade jobs,viewing .............................. 213 firmware upgrades in monitor-only mode ............... 40 Folders ....................................................................
High user load ......................................................... 203 gateway ............................................................. 118 mode ................................................................ 118 monitoring ....................................................... 126 Proxim ................................................................ 95 Historical Data Retention ........................................ 39 host name assigning host name .......................................
Proxim 4900M .......................................................... 88 RF Health Report ................................................... 245 Proxim/Avaya ............................................................ 77 RFprotect license ................................................... 144 Q Quick Links..................................................... 201, 208 R Radio Enabled option............................................. 136 Radio Role field .........................................
SSIDs ........................................................................ 82 inactive ............................................................... 39 SSL Certificates ...................................................... 137 static IPs, assigning ................................................... 75 Static Routes............................................................. 43 switches virtual interfaces............................................... 138 Symbol .....................................
Reports > Generated > Port Utilization Report.. location training............................................... 270 Mesh ................................................................. 263 Mesh View........................................................ 261 Navigation ........................................................ 261 Network View ................................................... 262 New building .................................................... 282 New Campus............................
