Installing Dell OpenManage Essentials This technical white paper describes how to install OpenManage Essentials.
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Installing Dell OpenManage Essentials Contents Executive summary ................................................................................................... 5 What is OpenManage Essentials?.................................................................................... 5 Minimum installation requirements ................................................................................ 5 Installation procedures ......................................................................................
Installing Dell OpenManage Essentials Figure 3. Dell OpenManage Essentials prerequisites. ......................................................... 10 Figure 4. SQL Server Warning prerequisite ..................................................................... 11 Figure 5. Port settings ............................................................................................. 13 Figure 6. Database server window from the InstallShield Wizard. ..........................................
Installing Dell OpenManage Essentials Executive summary This document describes the Dell OpenManage Essentials (OME) installation prerequisites, installation flow and steps, and information you can make use of during the OME installation or upgrade from previous versions.
Installing Dell OpenManage Essentials Table 2.
Installing Dell OpenManage Essentials Table 4. Login roles Role sysadmin Why does OME require this role during installation? During a Typical install, OME requires this role to create a new SQL Server Login OMEService. This login is granted with dbcreator permission. dbcreator During a Custom install, OME requires this role to create the OMEssentials database on the mentioned database server. db_owner OME requires this role when it detects an existing OMEssentials database as present on the system.
Installing Dell OpenManage Essentials Figure 1. Fresh installation Installing Dell OpenManage Essentials 1. Download the OpenManage Essentials package from https://delltechcenter.com/ome, and extract the files to a local drive. 2. The self-extracting zip automatically launches the Autorun.exe window or you can manually launch the Autorun.exe.
Installing Dell OpenManage Essentials Figure 2. Dell OpenManage Install Available options dialog box. 3. Select Dell OpenManage Essentials, and then click Install. This launches the Dell OpenManage Essentials Prerequisites screen. Note: • When you select OME, the Dell Troubleshooting Tool and the Dell OME MIB Import Utility are installed along with it. • If you directly launch the Setup.
Installing Dell OpenManage Essentials Figure 3. Dell OpenManage Essentials prerequisites. Critical Prerequisites If a component that is required for OpenManage Essentials installation is missing or if the version is outdated, it displays as a critical prerequisite on the Dell OpenManage Essentials Prerequisites screen (Figure 3). It means you cannot install OME unless all these requirements are met on the system. The critical prerequisites are: • SNMP Service • IIS 7 • Microsoft .NET 3.
Installing Dell OpenManage Essentials Note: If the SQL server is not present on the system where OME is being installed a warning message is displayed, with a link to install SQLEXPRESS locally. If you ignore this warning message, then while launching the Essentials installation you will be asked whether you want to install on local or remote database. If you want to go with installing Essentials on a local database, then select “Yes”.
Installing Dell OpenManage Essentials Automatically Installing All Critical Prerequisites To automatically install all critical prerequisites, click Install All Critical Prerequisites button on the Dell OpenManage Essentials Prerequisites screen. Depending on the system configuration, a reboot may be required; however, the prerequisites installation resumes automatically after the system restarts. To avoid issues with automatically resuming installation, make sure that User Access control is turned off.
Installing Dell OpenManage Essentials Typical Installation A Typical installation installs OME with the default settings. Select Typical on the Setup Type screen, and then click Install on the Ready to Install the Program screen. In a Typical installation: • SQL Server Authentication is selected as the default authentication method. • The default SQL instance installed with SQL Server Standard/Enterprise edition is selected as the database server.
Installing Dell OpenManage Essentials To set up OpenManage Essentials on a local database with multiple SQL Server instances, select the server from the Database Server list (Figure 6). Figure 6. Database server window from the InstallShield Wizard. Remote Database Installation Configure OpenManage Essentials to use a SQL server instance on a remote system.
Installing Dell OpenManage Essentials Perform the installation with one of the following authentication methods: • Windows Authentication Windows login credentials are used to connect to the remote SQL Server. Use this authentication method if the Windows login credentials of the remote system and OME installation system are identical. • SQL Server Authentication Use this authentication method if the Windows login credentials of the remote database system and the OME installation system are different.
Installing Dell OpenManage Essentials OpenManage Essentials Supporting Utilities This section discusses the OpenManage Essentials supporting utility tools. Troubleshooting Tool A troubleshooting tool is automatically installed with OpenManage Essentials. This tool is useful for troubleshooting errors pertaining to supported device discovery and device connections. If an older version of the Troubleshooting Tool exists on the system it gets upgraded as part of the OME installation.
Installing Dell OpenManage Essentials Upgrade Workflow Flowchart The following figure displays the upgrade workflow. Figure 8.
Installing Dell OpenManage Essentials The OME upgrade retains the previous version data during upgrade process. Note: • You cannot upgrade directly from OME v1.0 (Beta Program) to OME v1.2. You must first upgrade to v1.0.1 or v1.1 and then to v1.2. • OME 1.2 uses the new task manager port (Port: 3668) which is different from OME 1.0.1 (Port: 1279). The upgrade process handles this new port and there are no additional steps required. During the upgrade, OME v1.2 uses the previously installed OME settings.
Installing Dell OpenManage Essentials Figure 9. Ready to Install the Program screen. You are prompted to change the ports (Figure 10) only if: • The default Package Server Port 1278 is already in use/blocked. • The default Task Manager Port 1279 is already in use/blocked. Figure 10. Custom settings (only displayed during the upgrade process).
Installing Dell OpenManage Essentials Uninstalling Use this procedure to uninstall OpenManage Essentials: 1. Navigate to Control Panel → Programs → Programs and Features and select Dell OpenManage Essentials. 2. Click Uninstall. Figure 11. Uninstalling OpenManage Essentials. Note: As Dell SupportAssist and Dell MIBImport Utility functionality are dependent upon OME, uninstallation of OME checks their presence. You must first uninstall Dell SupportAssist and Dell MIB Import Utility to uninstall OME.
Installing Dell OpenManage Essentials Repair (Program Maintenance) You can repair OpenManage Essentials by going to the Program maintenance window. Do this if the installation drive or folder is corrupted or if you have accidentally deleted the OME installed files. This lets you recreate the database (fresh database) or use an existing one (if you already have the database files).