Dell Docking Station UD22 Administrator’s Guide Regulatory Model: K22A Regulatory Type: K22A001 May 2022 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction......................................................................................................4 Chapter 2: Dell Universal Dock UD22 Firmware Update.......................................................5 Updating the Firmware.................................................................................................5 Approximate Firmware Update Duration.......................................................................10 Logging...............................
1 Introduction This guide is for IT professionals and engineers, to get more information about the following technical topics: •Step-by-step Instructions on standalone Dock Firmware Update Utility.
2 Dell Universal Dock UD22 Firmware Update About this task NOTE: Dell Universal Dock UD22 Firmware Update Utility only supports system with Microsoft Windows operating system. Information that is provided is for Microsoft Windows users running the executable tool. Topics: • Updating the firmware • Approximate firmware update duration • Error handling Updating the Firmware Prerequisites 1.
4. The following Graphical User Interface (GUI) snapshot shows a scenario when application is run without a dock connected to the system. Click Exit Button to close the application. 5. The following Graphical User Interface (GUI) snapshot shows a scenario when application is run with a dock connected to the system. a) All firmware version in your Dell Universal Dock UD22 is up-to-date. You can click Exit Button to close the FW Update Utility directly.
b) When firmware update is available, click Upgrade Button to update the dock firmware. 6. Wait for the firmware update to complete. The progress bar shows the percent completed and Installation time shows the elapsed time.
7. When the firmware update is completed 100%, please hot-plug (un-plug and replug) AC power adapter from your Dell Universal Dock UD22 to complete FW upgrade process. 8. The following Graphical User Interface (GUI) is displayed after hot-plug (un-plug and replug) of AC power adapter from your Dell Universal Dock UD22 and firmware upgrade is successful. Click Exit Button to close the application.
. The following Graphical User Interface (GUI) is displayed when the utility is unable to update the latest firmware on your Dell Universal Dock UD22. Click Upgrade Button to try again.
Approximate Firmware Update Duration About this task The firmware update time duration in the following table is from a measurement running Dock Firmware Utility A00 on a Latitude 3310 with Windows Operating System. These numbers are for reference only and can vary depending on multiple factors including existing firmware and/or devices attached. Table 1.
Error Handling Error Handling Conditions Table 2. Error handling conditions Error Condition Symptom/Scenario Message Power Check If the battery level is less than 10% on portable platform. Low Battery! Please connect your system to A/C power and re-run Updater. Dock Detection Firmware Update Fails Dock is not connected or detected by system. When in GUI Mode, if the firmware Update utility is unable to update the firmware, a Update Failed message is displayed above the progress bar.
