SCv3000 and SCv3020 Storage System Owner’s Manual
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 – 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents About This Manual............................................................................................................................................5 Revision History..................................................................................................................................................................5 Audience............................................................................................................................................................
Mezzanine Card.......................................................................................................................................................... 31 Rack Rails..........................................................................................................................................................................34 Remove the Rack Rails........................................................................................................................................
Preface About This Manual This manual describes the features and technical specifications of an SCv3000 and SCv3020 storage system. Revision History Document Number: 680-137-001 Revision Date Description A October 2017 Initial release B April 2018 Add missing FRUs C November 2018 Add power inlet type Audience The information provided in this manual is intended for use by Dell end users. Contacting Dell Dell provides several online and telephone-based support and service options.
1 SCv3000 and SCv3020 Storage System Hardware The SCv3000 and SCv3020 storage system ships with Dell Enterprise Plus Value drives, two redundant power supply/cooling fan modules, and two redundant storage controllers. Each storage controller contains the front-end, back-end, and management communication ports of the storage system. SCv3000 and SCv3020 Storage System Front-Panel View The front panel of the storage system contains power and status indicators, and a system identification button.
Item Name 3 Identification button Icon Description Blinking blue continuously – A user sent a command to the storage system to make the LED blink so that the user can identify the storage system in the rack. • • 4 Hard drives — The identification LED blinks on the control panel of the chassis, to allow users to find the storage system when looking at the front of the rack.
Item Name Icon Description 4 Power supply/cooling fan module LED handle — The handle of the power supply/cooling fan module indicates the DC power status of the power supply and the fans. • • • • • 5 Power socket (2) — Not lit – No power Solid green – Power supply has valid power source and is operational Blinking amber – Error condition in the power supply Blinking green – Firmware is being updated.
Figure 4. SCv3000 Storage System Drive Numbering Figure 5. SCv3020 Storage System Drive Numbering SCv3000 and SCv3020 Storage Controller Features and Indicators The SCv3000 and SCv3020 storage system includes two storage controllers in two interface slots. SCv3000 and SCv3020 Storage Controller The following figure shows the features and indicators on the storage controller. Figure 6.
Item Control/Feature Icon Description • – Blinking green – 8 Gbps activity – Blinking yellow – 16 Gbps activity – Blinking amber and yellow – Beacon – All blinking (simultaneous) – Firmware initialized – All blinking (alternating) – Firmware fault The LEDs on the 32 Gb Fibre Channel ports have the following meanings: – All off – No power – All on – Booting up – Blinking amber – 8 Gbps activity – Blinking green – 16 Gbps activity – Blinking yellow – 32 Gbps activity – Blinking amber and yellow – Beacon
Item Control/Feature 5 Serial port (micro USB) 6 MGMT port Icon Description Used under the supervision of technical support to troubleshoot and support systems. — Ethernet port used for storage system management and access to Storage Manager. Two LEDs with the port indicate link status (left LED) and activity status (right LED): • • • • Link and activity indicators are off – Not connected to the network Link indicator is green – The NIC is connected to a valid network at its maximum port speed.
2 Replacing Storage System Components This chapter describes how to remove and install components of the SCv3000 and SCv3020 storage system. This information assumes that you have received the replacement component and are ready to install it. Safety Precautions Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equipment described in this guide is used in a manner not specified by Dell, the protection provided by the equipment could be impaired.
Electrostatic Discharge Precautions Always follow electrostatic discharge (ESD) precautions to avoid injury and damage to Storage Center equipment. Electrostatic discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. The resulting electrical discharge can damage electronic components and printed circuit boards.
Change the Operation Mode of the Storage Center to Maintenance Change the operation mode of the Storage Center to Maintenance before replacing components. 1 Use Dell Storage Manager to connect to the Storage Center. 2 In the Summary tab, click Edit Settings. The Edit Storage Center Settings dialog box opens. 3 Click the General tab. 4 In the Operation Mode field select Maintenance. Selecting Maintenance isolates alerts from those that would occur during normal operation. 5 Click OK.
Figure 7. Installing and Removing the Bezel 1 Keylock 2 Front bezel Install the Front Bezel To secure the storage system, install the front bezel. 1 Hook the right end of the replacement bezel onto the front panel of the storage system. 2 Insert the left end of the bezel into the securing slot until the release latch locks into place. 3 Secure the bezel with the keylock. Hard Drives The SCv3000 and SCv3020 storage system supports hot-swappable hard drives.
Figure 9. SCv3020 Storage System Drive Numbering Identify the Failed Drive To determine which drive failed, use Dell Storage Manager. 1 Click the Hardware tab. 2 In the Hardware tab navigation pane, select the Enclosures node. 3 Click the Disks tab. 4 Find the drive with the status of Down. 5 Record the location of the drive from the Name column. Remove the Failed Drive Use this procedure to remove a failed drive from the SCv3000 and SCv3020 storage system.
2 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. 3 Use Dell Storage Manager to send SupportAssist information to technical support. Power Supply and Cooling Fan Modules The SCv3000 and SCv3020 storage system supports two hot-swappable power supply/cooling fan modules.
Figure 10. Removing the Hook and Loop Strap from the Power Cable 3 Push the release tab on the power supply/cooling fan module to the right and use the handle to slide the module out of the chassis. CAUTION: The power supply/cooling fan modules are heavy. To avoid injury, use both hands while removing the module. Figure 11.
Next step 1 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. 2 Use Dell Storage Manager to send SupportAssist information to technical support. Storage Controllers Use this procedure to remove a storage controller from the chassis. Remove a storage controller if it fails or if a component inside the storage controller fails.
Figure 12. Installing the Service Baffle Storage Controller Each storage controller contains the front-end, back-end, and management communication ports of the storage system. Remove a Storage Controller Use this procedure to remove a storage controller from the chassis. Prerequisites 1 Locate the storage controller service baffle. CAUTION: To prevent a thermal shutdown of the storage system, the service baffle must be installed within three minutes of removing the storage controller.
Figure 13. Removing and Installing a Storage Controller 8 1 SCv3000 and SCv3020 storage system chassis 3 Release lever 2 Storage controller Install the service baffle into the empty slot in the storage system chassis. Install a Storage Controller Install the storage controller into the storage system chassis. About this task The cover of the storage controller indicates which slot the storage controller operates in. • Storage controller 1 goes into the top slot.
Next step Use Dell Storage Manager to send SupportAssist information to technical support. Replace a Failed Storage Controller Replace a failed storage controller with a replacement storage controller. Prerequisite CAUTION: Do not power down both storage controllers. The other storage controller continues to operate when the failed storage controller is powered down. If both storage controllers are mistakenly powered down, restart the storage system before replacing the failed storage controller.
2 Use Dell Storage Manager to send SupportAssist information to technical support Storage Controller Cover The storage controller cover protects the internal components of the storage controller. Remove the Storage Controller Cover Remove the cover of the storage controller to access the components inside. 1 Press the blue touchpoint on the storage controller cover and slide the cover back. 2 Grasp the cover on both sides, and carefully lift the cover away from the storage controller.
CAUTION: Do not operate the storage controller without the cover. Figure 15. Remove the Storage Controller Cover 1 Storage controller cover 3 Storage controller 2 Storage controller latch touch point Battery Backup Unit Write cache is mirrored between the two storage controllers. If a power failure occurs, the battery backup unit provides power to the storage controller so that the write cache can be saved to an SSD within the storage controller. Replace the battery backup unit if it begins to fail.
CAUTION: To prevent a thermal shutdown of the storage system, the service baffle must be installed within three minutes of removing the storage controller. 5 Install the service baffle into the empty slot in the chassis. 6 Verify that the battery LED on the storage controller is off. It might take a few seconds for the LED to turn off. 7 Remove the cover from the storage controller. 8 Lift up the handle from the battery backup unit. The battery slides away from the cage connector. Figure 16.
Next step • Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. • Use Dell Storage Manager to send SupportAssist information to technical support. Riser 1 You might need to remove a riser when replacing some of the components of an SCv3000 and SCv3020 storage system. Observe proper electrostatic discharge precautions when replacing a riser. Remove Riser 1 Use this procedure to remove riser 1.
Figure 17. Removing Riser 1 1 Riser 1 3 Alignment pins (2) 2 Alignment pin casings (2) Install Riser 1 Use this procedure to install riser 1. Prerequisite Install the I/O card into the riser. Steps 1 Use the alignment pegs on the board and the alignment casings on the riser to position the riser over the connector. 2 Lower the riser into place until the riser is fully seated in the connector. 3 Lower the blue latch to secure the riser to the chassis. 4 Replace the cover on the storage controller.
Next steps 1 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. 2 Use Dell Storage Manager to send SupportAssist information to technical support I/O Card The storage controller supports a single I/O card in one PCI slot. The following types of I/O cards can be used for front-end connectivity: • Fibre Channel • iSCSI • SAS Remove an I/O Card From Riser 1 Use this procedure to remove an I/O card from riser 1.
Figure 18. Removing I/O Card From Riser 1 1 I/O card 2 Latch 3 Thumbscrew 4 Retainer Install an I/O Card in Riser 1 Use this procedure to install an I/O card in riser 1. Steps 1 Unpack the replacement I/O card, and prepare it for installation. For instructions, see the documentation accompanying the I/O card. 2 Holding the I/O card by its edges, position the card so that the card‐edge connector aligns with the I/O card connector on the riser. Figure 19.
3 Insert the card‐edge connector firmly into the I/O card connector until the card is fully seated. CAUTION: Make sure that the I/O card is fully seated in the I/O card connector. An I/O card that is not in full contact with the connector might cause unpredictable failures in the SCv3000 and SCv3020 storage system. 4 Swing the I/O card retainer so that the retainer is flush with the back of the I/O card. Figure 20.
Mezzanine Card Follow these procedures to install or replace a mezzanine card. Observe proper electrostatic discharge precautions when adding or replacing a mezzanine card. The mezzanine card can have SFP+ connections or RJ-45 connections, depending on customer specifications. Remove the Blank Slot Cover or Mezzanine Card Use this procedure to remove the blank slot cover or the existing mezzanine card. Prerequisite • Use Dell Storage Manager to send SupportAssist information to technical support.
Figure 21. Remove Mezzanine Card 1 Mezzanine card 2 Screw 3 Touch point 4 Connector 5 Release latch 9 (Existing mezzanine card only) Press the release latch and lift the back end of the mezzanine card until it becomes free of the connector. 10 Remove the blank slot cover or mezzanine card from the storage controller. Install the Mezzanine Card Use this procedure to install a mezzanine card. Steps 1 Angle the front of the mezzanine card into the slot on the front of the storage controller.
Figure 22. Install the Mezzanine Card 1 Mezzanine card 2 Screw 3 Touchpoint (blue dot) 4 Connector 5 Release latch 2 Press down simultaneously on the release latch and the blue dot on the rear of the mezzanine card until the card is secure in the connector. 3 Insert and tighten the screw that secures the mezzanine card to the storage controller. 4 Replace riser 1 in the storage controller. 5 Replace the cover on the storage controller. 6 Remove the service baffle from the chassis.
Rack Rails Rack rails are used to install the storage controller into a rack. Remove the Rack Rails Prerequisites 1 Use SupportAssist to send diagnostic data to technical support. 2 Shut down the storage system using the Storage Manager Client. About this task NOTE: Replacing rack rails must be performed during a scheduled maintenance window when the Storage Center system is unavailable to the network. Steps 1 Make sure all the cables are labeled.
Install the Rack Rails Perform the following steps to install rack rails for an SCv3000 and SCv3020 storage system. Steps 1 Install the replacement rack rails in the rack. 2 Install the storage system in the rack. 3 Tighten the screws in the chassis ears that secure the chassis to the rack. Figure 24. Tighten the Screws 4 Reconnect the cables to the storage system. 5 Start up the storage system. Next step Use SupportAssist to send diagnostic data to technical support.
b 3 The status indicator on the front of the expansion enclosure turns blue when the expansion enclosure is powered up and operational. Power on any additional expansion enclosures attached to the Storage Center, waiting for each expansion enclosure to become operational before turning on the next expansion enclosure. After all the expansion enclosures are powered on, turn on the storage system by pressing both power switches on the back of the chassis.
3 SCv3000 and SCv3020 Storage System Technical Specifications This appendix contains the technical specifications for the SCv3000 and SCv3020 storage system. Technical Specifications The technical specifications of the SCv3000 and SCv3020 storage systems are displayed in the following tables. Drives SAS hard drives SCv3000 Up to 16 3.5-in. hot-swappable hard drives (12 Gb SAS) SCv3020 Up to 30 2.5-in.
Back-Panel Ports Connectors (per Storage Controller) Serial connector (micro USB) Used for initial configuration and support-only functions LED Indicators Front panel • • • One dual-color LED indicator for system status One single-color LED indicator for power status Identification button with a single-color LED Hard drive carrier • • One single-color activity LED One dual-color LED status indicator per drive Storage controller • • • • • Two single-color LEDs per Ethernet port indicating activity
Physical Approximate weight without drives 32.5 kg (72 lb) Environmental For additional information about environmental measurements for specific storage system configurations, see dell.com/ environmental_datasheets.
