Dell Storage Center SCv2080 Storage System Owner’s Manual Regulatory Model: E11J Regulatory Type: E11J001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About this Guide.......................................................................................................5 Revision History..................................................................................................................................... 5 Audience................................................................................................................................................ 5 Contacting Dell............................................................
Replace Both Storage Controllers Simultaneously......................................................................42 Replacing Rack Rails........................................................................................................................... 42 Post-Replacement Procedures.......................................................................................................... 43 Start Up the Storage Controller.............................................................................
Preface About this Guide This guide describes how to perform service and maintenance on the SCv2080 storage system. Revision History Document Number: J4580 Revision Date Description A00 March 2015 Initial release A01 July 2015 Input editing changes A02 June 2016 Updated pre-replacement procedures and clarified requirements Audience The information provided in this guide is intended for use by Dell end users.
Describes how to use the Storage Center Update Utility to install Storage Center software updates. Updating Storage Center software using the Storage Center Update Utility is intended for use only by sites that cannot update Storage Center using standard methods. • Dell Storage Center Software Update Guide Describes how to update Storage Center software from an earlier version to the current version.
About the SCv2080 Storage System 1 The SCv2080 storage system provides the central processing capabilities for the Storage Center Operating System (OS) and management of RAID storage. The SCv2080 storage system holds the physical drives that provide storage for the Storage Center. If additional storage is needed, the SCv2080 also supports a single SC180 expansion enclosure.
Figure 1. SCv2080 Storage System Front-Panel Features and Indicators Item Name Panel Description 1 Drawer-specific anti-tamper locks Locks the drawer shut using a Torx T20 screwdriver until the red arrows point to the locked icon (away from the center of the chassis).
Item Name Panel Description 3 Drawer-specific left and right side storage system activity indicators Activity Bar Graph — Six variable-intensity LEDs dynamically displaying access of the drives in that specific drawer 4 Status indicator for storage system • • Unit ID Display — Numerical display primarily used to display the unit identification number Input Switch — Not used • Power On/Standby – Off — Storage system does not have power – Green — Storage system is on (operational) – Amber — Storag
SCv2080 Storage System Back-Panel Features and Indicators The SCv2080 back panel contains the storage system power, connectivity, and fault indicators. Figure 2. SCv2080 Storage System Back-Panel Features and Indicators Item Name Icon Description 1 Optional cable retention positions (4) — Locations for optional cable retention brackets.
Item Name Icon Description 6 Power switch (2) — Controls power for the storage system. Each power supply has one switch. SCv2080 Storage System Storage Controller Features and Indicators The SCv2080 storage system includes two storage controllers in two interface slots. SCv2080 Storage System Storage Controller with Fibre Channel Front-End Ports The following figures show the features and indicators on a storage controller with Fibre Channel frontend ports. Figure 3.
Item Control/Feature Icon Description NOTE: To use the MGMT port as an iSCSI port for replication to another Storage Center, a Flex Port license and replication license are required. To use the MGMT port as a front-end connection to host servers, a Flex Port license is required.
Item Control/Feature Icon Description • • • • • • • • All off: No power All on: Booting up Blinking amber: 4 Gbps activity Blinking green: 8 Gbps activity Blinking yellow: 16 Gbps activity Blinking amber and yellow: Beacon All blinking (simultaneous): Firmware initialized All blinking (alternating): Firmware fault 15 Mini-SAS port B (Slot 2/ Port 2) Back-end expansion port B 16 Mini-SAS port A (Slot 2/ Port 1) Back-end expansion port A SCv2080 Storage System Storage Controller with iSCSI Front-End
Item Control/Feature Icon Description 3 — MGMT port (Slot 3/Port 1) Ethernet/iSCSI port that is typically used for storage system management and access to the BMC NOTE: To use the MGMT port as an iSCSI port for replication to another Storage Center, a Flex Port license and replication license are required. To use the MGMT port as a front-end connection to host servers, a Flex Port license is required.
Item Control/Feature Icon Description 15 Mini-SAS port B (Slot 2/ Port 2) Back-end expansion port B 16 Mini-SAS port A (Slot 2/ Port 1) Back-end expansion port A SCv2080 Storage System Storage Controller with Front-End SAS Ports The following figure shows the features and indicators on a storage controller with front-end SAS ports. Figure 7.
Item Control/Feature Icon Description 7 Recessed power off button Not currently used 8 Storage controller module fault • • • 9 Recessed reset button Not currently used 10 Identification LED • • • 11 USB port One USB 3.0 connector 12 Diagnostic LEDs (8) 13 Serial port (3.
Item Control/ Feature Icon Description 1 Release latch — Press the release latch to remove the cooling fan module. 2 Module OK • Green — Module is functioning properly 3 Fan fault • Amber — Loss of communication with the cooling fan module, or reported fan speed is out of tolerance SCv2080 Storage System PSU Features and Indicators SCv2080 Storage Systems include two power supply units (PSUs) in two interface slots. Figure 9.
SCv2080 Storage System Drives The SCv2080 storage system supports only Dell Enterprise hard disk drives (HDDs) and Dell Enterprise solid-state drives (eSSDs). Each drive is installed in a Disk Drive In Carrier (DDIC) and each DDIC includes one status indicator. Figure 10. DDIC and Status Indicator Item Feature Indicator Code 1 DDIC fault indicator • • Amber — Drive fault Amber (flashing) — Flashes in 1-second intervals when drive or enclosure indicator is set to On in Dell Storage Client.
Replacing SCv2080 Storage System Components 2 This section describes how to remove and install components of the SCv2080 storage system. This information assumes that you have received the replacement component and are ready to install it. Safety Precautions Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equipment described in this section is used in a manner not specified by Dell, the protection provided by the equipment could be impaired.
Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment. WARNING: Disconnect power from the storage system when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storage system using the Dell Storage Client and then unplug the power cords from the power supplies in the storage system and storage system. • Provide a suitable power source with electrical overload protection.
• Remove any jewelry or metal objects from your body because they are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. • Do not lift the storage system chassis by the handles of the power supply units (PSUs). They are not designed to hold the weight of the entire chassis, and the chassis cover may become bent. • Before moving the storage system chassis, remove the PSUs to minimize weight.
Steps 1. Use the Dell Storage Client to connect to the storage system. 2. Click the Hardware tab. 3. In the Hardware tab navigation pane, select the storage controller to shut down. 4. In the right pane, click Shutdown/Restart Controller. The Shutdown/Restart Controller dialog box appears. 5. Select Shutdown Controller from the drop-down menu. 6. Click OK. The selected storage controller is shut down.
Figure 11. Hardware Alert Identifying the Enclosure with the Failed Power Supply 4. In the Hardware tab navigation pane, expand the enclosure identified in the previous step. 5. Select Power Supplies. The status of each power supply is displayed in the Power Supplies tab. 6. Select the failed power supply. The location of the failed power supply is displayed in the Power Supply View tab. Figure 12.
Replacing a PSU Use this procedure to replace a failed power supply unit (PSU). Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task You can replace PSUs one at a time without shutting down the storage system. Steps 1. Press the power switch on the PSU to turn it off. 2. Remove the power cable from the securing clip and disconnect the power cable from the PSU. 3. Push the release tab on the PSU to the right and slide it out of the chassis using the handle.
Figure 14. Securing the power cable 7. Press the power switch on the PSU to turn it on. NOTE: Allow several seconds for the storage system to recognize the PSU and determine its status. When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. 8. In the Dell Storage Client, make sure that the replacement PSU is recognized and shown as up and running. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support.
Figure 15. Hardware Alert Identifying the Enclosure with the Failed Cooling Fan 4. In the Hardware tab navigation pane, expand the enclosure identified in the previous step. 5. Select Cooling Fans. The status of each cooling fan is displayed in the Cooling Fans tab. 6. Select the failed cooling fan. The location of the failed cooling fan module is displayed in the Fan View tab.
Figure 16. Rear View of the Enclosure Showing the Failed Cooling Fan Module Replacing a Cooling Fan Module Use this procedure to replace a failed cooling fan module. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task You can replace cooling fan modules one at a time without shutting down the storage system. Steps 1. Press the release tab and pull the cooling fan module out of the chassis using the handle. CAUTION: The fan modules are heavy.
Figure 17. Removing a Cooling Fan Module 1. Cooling fan module 2. Release tab 2. Rotate the replacement cooling fan module so that the release tab and handle are on the right side. 3. Slide the replacement cooling fan module into the chassis until it is fully seated and the release tab clicks into place. NOTE: Allow several seconds for the enclosure to recognize the cooling fan module and determine its status.
Replacing Hard Drives The SCv2080 storage system supports up to 84 3.5‐inch hot‐swappable hard drives installed in a two‐ drawer, three‐row, 14‐column configuration. Hard drives are connected to a backplane using Disk Drive in Carrier (DDIC) hard drive carriers. SCv2080 Storage System Drive Numbering In the SCv2080 storage system, the drive slots are numbered 1–42 in the top drawer and 43–84 in the bottom drawer.
Figure 19. Hardware Alert Identifying the Enclosure with the Failed Hard Drive 4. In the Hardware tab navigation pane, expand the enclosure identified in the previous step. 5. Select Disks. The status of each disk drawer is displayed in the Disks tab. 6. Expand the drawer with the failed hard drive and then select the failed hard drive. The location of the failed hard drive is displayed in the Disk View tab.
Figure 20. Inside Drawer View Showing the Failed Hard Drive Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task Hard drives can be replaced one at a time without shutting down the storage system. Steps 1. Find the SCv2080 and drawer that contains the failed drive. To identify the drawer with the failed driver, look for a drawer fault LED.
Figure 21. Opening the Drawer 1. Drawer latches (2 per drawer) 2. Drawer (2 per chassis) CAUTION: If the SCv2080 operates for too long (depending on altitude) with drive drawers open, the enclosure can overheat. Overheating can cause potential drive failure and data loss and could invalidate the warranty. 3. Using the lit LED, find the failed DDIC. 4. Press the release button to unlatch the DDIC.
Figure 22. Removing the Drive from the Drawer 5. Wait about 10 seconds for the drive to spin down. 6. Slide the DDIC up and out until it is free of the DDIC slot. NOTE: Leave the drive in the carrier. The replacement drive is also in a carrier, and attempting to remove the carrier can cause the carrier to break. 7. Install the replacement DDIC. a. Hold the drive by the DDIC and slide it most of the way into the slot. b.
Figure 23. Inserting the Drive into the Drawer c. While maintaining downward pressure, slide the top plate of the DDIC toward the back of the drawer until it clicks in place. Figure 24.
NOTE: It is possible for a drive to appear seated but not be fully locked into position, eventually causing it to dislodge itself. After installing a drive, check the release button in the center of the DDIC. If the drive is NOT fully locked into position, a yellow line will be visible underneath the arrow button. If the yellow line is visible, remove the drive and re-install it. CAUTION: If the DDIC fails to latch, do not use it and request a replacement from Dell Technical Support.
Replacing the Storage Controller Battery Each storage controller contains a hot-swappable battery. The battery supplies enough emergency power to back up vital information in the event of AC power loss. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task Storage controller batteries can be replaced without shutting down the storage system. Steps 1. Press the release tab and then slide the battery out of the storage controller. Figure 26.
NOTE: Do not return the storage controller battery with the failed storage controller. A new battery is not included with a replacement storage controller. Identify the Failed Storage Controller To determine which storage controller failed, use the Dell Storage Client. 1. Click the Hardware tab. 2. In the Hardware tab navigation pane, select and expand the failed storage system. 3. In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed storage controller.
Figure 28. Rear View of the Enclosure Showing the Failed Storage Controller Replace a Single Storage Controller Use this procedure to replace a single failed storage controller. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support. 2. Shut down the storage controller using the Dell Storage Client. About this task Storage controllers can be replaced one at a time without shutting down the storage system. Steps 1. Make sure all of the cables are labeled. 2.
Figure 29. Replacing a Storage Controller 1. 7. Storage controller 2. Release lever Locate the battery removed earlier and insert it into the replacement storage controller. a. Align the battery with the slot on the storage controller. b. Slide the battery into the storage controller until the release tab clicks into place. 8. Insert the replacement storage controller into the chassis until it is fully seated. 9. Reconnect the cables to the storage controller. 10.
e. f. g. h. Select I/O Modules. In the right pane, right-click the module, then click Request Swap Clear. Click the Alerts tab. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge. NOTE: The alerts may not appear immediately. If the alerts do not appear, wait 10 seconds and then click Refresh. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support.
Figure 30. Replacing a Storage Controller 1. 6. Storage controller 2. Release level Locate the battery removed earlier and insert it into the replacement storage controller. a. Align the battery with the slot on the storage controller. b. Slide the battery into the storage controller until the release tab clicks into place. 7. Insert the replacement storage controller into the chassis until it is fully seated. 8. Reconnect all the cables to the storage controller. 9.
e. f. g. h. Select I/O Modules. In the right pane, right-click the module, then click Request Swap Clear. Click the Alerts tab. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge. NOTE: The alerts may not appear immediately. If the alerts do not appear, wait 10 seconds and then click Refresh. 12. Clear the swap status for the temperature sensor and acknowledge the alert. a. b. c. d. e. f. Click the Hardware tab.
8. Install the storage system in the rack rails. 9. Start up the storage system and optional expansion enclosure. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support. Post-Replacement Procedures After replacing a component in the SCv2080 storage system, start up the storage system (if it was previously shut down) and use SupportAssist to send diagnostic data to Dell Technical Support. Then return the system to normal operation by disabling maintenance mode.
Troubleshooting SCv2080 Components 3 This section contains basic troubleshooting steps for components inside the SCv2080 storage systems. Troubleshooting PSUs To troubleshoot power supply units (PSUs): 1. Check the status of the PSU using the Dell Storage Client. 2. Determine the status of the PSU LEDs. • If the PSU fault indicator is lit, the PSU has failed.
3. • If the DDIC fault LED is not lit, proceed to the next step. Check the connectors and reseat the DDIC. CAUTION: Perform this step only on unmanaged drives or after you confirm that the particular drive contains no user data. The Fault LED alone is not an indication that you can safely remove the drive. a. Remove the DDIC. b. Check the DDIC and the backplane to ensure that the connectors are not damaged. c. Reinstall the DDIC. Make sure that the DDIC makes contact with the backplane.
SCv2080 Storage System Technical Specifications 4 This section contains technical specifications for SCv2080 storage systems. Technical Specifications The technical specifications for the SCv2080 storage system are shown in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable hard drives (6.
Back-Panel Ports Connectors (per Storage Controller) SAS connectors 6 Gbps SAS connectors for SAS port redundancy and an additional expansion enclosure NOTE: SAS connectors are SFF-8086/SFF-8088 compliant. USB Connector One USB 3.0 connector used for Storage Center updates Serial connector NOTE: Not for customer use.
Power Supplies Max input power 1791 VA Input current 7.4 A@241 VAC Maximum inrush current Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 55 A per power supply for 10 ms or less Available Hard Drive Power (per Slot) Supported hard drive power consumption (continuous) Up to 1.16 A at +5 V Up to 1.
Environmental Relative humidity Operating 10% to 80% (noncondensing) with 29°C (84.2°F) maximum dew point Storage 5% to 95% (noncondensing) with 33°C (91°F) maximum dew point Maximum vibration Operating 0.21 G at 5–500 Hz for 15 min Storage 1.