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PowerEdge MX7000 At-the-Box
Serial Access to Management Firmware
Tech Note by:
Kristopher Gilly
Shashwat Jnawali
Christopher Poblete
SUMMARY
PowerEdge MX7000 comes with
a Management Module that
provides chassis management.
This technical white paper
describes the step by step “at-
the-box” serial access feature of
the chassis management
firmware.
A typical use of the serial
access feature is for
troubleshooting purpose when
remote access to the
management firmware is not
available.
Preparation
What you need?
To prepare for serial access, you need the correct
cable for connection. You will need a “micro-USB
to USB” cable (Figure-1) long enough to connect
your client system to the micro-USB port in the
Management Module.
Figure 1 USB to Micro USB Cable
Where to connect?
The micro-USB port (Figure-2) for serial access is in the Management
Module located at the rear of the chassis. If you see two Management
Modules, look for the module that has the LED under “i” lit.
Figure 2 - Micro USB port to connect to
What you need in the client?
You can use any serial terminal client application of your choice, such as Tera
Term or PuTTY.
Windows Client Host
If your client host system is running Windows, the default serial device driver
should work. Open the Device Manager (type “devmgmt.msc” from command
line) to determine which COM port Windows has created for your serial
connection.
If Windows is not able to see the serial COM port or it is present but you are not
able to connect, you may have to
manually install the device driver. You
can get this driver from a 3rd party
vendor. Search for “cypress
semiconductor usb serial driver
download”. Look for the driver
download link. After the manual driver
installation, you should see the COM
port for your connection (example in
Figure-3).
Figure 3 – 3
rd
party serial device driver in Windows

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