Dell Precision 5820 Tower Owner's Manual Regulatory Model: D02T Regulatory Type: D02T002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Chassis........................................................................................................................................ 7 Front view...............................................................................................................................................................................7 Back view...............................................................................................................................................................
5.25 inch ODD bracket....................................................................................................................................................... 39 Removing the 5.25 ODD bracket................................................................................................................................ 39 Installing the 5.25 ODD bay...........................................................................................................................................
VROC module...................................................................................................................................................................... 64 Removing the VROC module....................................................................................................................................... 64 Installing the VROC module..........................................................................................................................................
Updating BIOS on systems with BitLocker enabled.................................................................................................101 Updating your system BIOS using a USB flash drive.............................................................................................. 102 Updating the Dell BIOS in Linux and Ubuntu environments................................................................................... 102 MegaRAID controller options..............................................
1 Chassis This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations. Topics: • • • • Front view Back view Internal view Major components of your system Front view 1. 3. 5. 7. 9. 5.25 inch ODD bracket Headset port USB 3.1 Gen 1 Type C port with PowerShare SD card slot Power button 2. 4. 6. 8. Slim optical disk drive USB 3.1 Gen 1 Type C USB 3.
Back view 1. 3. 5. 7. 9. 11. 8 PSU BIST LED Microphone /Line-in port Serial port PS/2 Keyboard port USB 3.1 Gen1 ports PCIe expansion slot Chassis 2. 4. 6. 8. 10. Power cable connector Line-out port PS/2 Mouse port Network port USB 3.
Internal view 1. 3. 5. 7. PSU bracket ODD 5.25" bracket PCIe holder Powered GPU 2. 4. 6. 8.
1. 3. 5. 7. Heat sink HDD fan Speaker System board 10 Chassis 2. PSU distribution board 4. Flex bay 6.
Major components of your system This section illustrates the major components of your system along with its location. 1. Side cover 2. PCIe holder 3. Internal chassis speaker 4. Intrusion switch 5. 5.25 inch ODD bracket 6. 5.25 inch Optical Disk Drive 7. System fan 8. Power Distribution Board 9. Slim Optical Disk Drive 10. NVMe Flexbay 11. Front input and output panel 12. Front input and output bezel 13. Hard Disk Drive bezel 14. Front bezel 15. Computer chassis 16. System board 17. Expansion card 18.
22. Front system fan 23. Power supply unit (PSU) NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
2 Working on your computer Topics: • • • • Safety instructions Turning off your computer — Windows Before working inside your computer After working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • • You have read the safety information that shipped with your computer.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that you follow the Safety Instructions. 2.
3 Removing and installing components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Screw size list Recommended tools Side cover Power supply unit (PSU) Front bezel Hard Disk Drive bezel Hard disk drive assembly NVMe Flexbay Slim Optical Disk Drive Front input and output bezel Optical Disk Drive 5.
Component Screw type Quantity PDB Bracket M3X6.5mm 1 Slim ODD Plug M3X6.5mm 2 HDD Bracket M3X6.5mm 1 5.25" ODD Bracket • • • • System Board #6-32X1/4 inches 10 Middle Fan Fixed Bracket #6-32X1/4 inches 1 Middle Fan Bracket #6-32X1/4 inches 3 Rear Fan Bracket #6-32X1/4 inches 2 HSBP Board M3X6.5mm 2 Slim ODD Fixed Bracket M2X2.0mm 2 Slim ODD M3X6.5mm 1 5.25" ODD M3X4.5mm 4 3.5" HDD Bracket M3X4.5mm 4 2.5" HDD Bracket M3X4.
3. Press the latch 4. Pull the latch [1] upward and rotate it to release the cover [2].
5. Lift the cover to remove it from the system. Installing the side cover 1. First hold and align the bottom of the side cover to the chassis. 2. Ensure that the hook on the bottom of the side cover snaps into the notch on the system. 3. Press the system cover until it clicks into place. CAUTION: The system will not power on without the side cover. Also, the system will shut down if the side cover is removed while the system is on. 4. Follow the procedure in After working inside your computer .
Installing the PSU 1. Slide in the power supply unit to the PSU slot on the system. 2. Connect the power cable to the system. 3. Follow the procedure in After working inside your computer Front bezel Removing the front bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. To remove the front bezel: a) Press the latch and pry the retention tabs to release the front bezel from the system.
b) Rotate the bezel forward and lift the front bezel away from the system.
Installing the front bezel 1. Hold the bezel and ensure that the hooks on the bezel snap into the notches on the system. 2. Rotate the bezel forward and press the front bezel until the tabs click into place. 3. Follow the procedure in After working inside your computer. Hard Disk Drive bezel Removing HDD bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. To remove the HDD bezel: a) Press the blue unlock button [1] on the edge of ODD bay.
Installing HDD bezel 1. Hold the bezel and ensure that the hooks on the bezel snap into the notches on the system. 2. Press the blue lock button on the left edge of the ODD bay to secure the bezel to the system. 3. Install the side cover. 4. Follow the procedure in After working inside your computer. Hard disk drive assembly Removing the HDD carrier 1. Follow the procedure in Before working inside your computer. 2.
b) Pull the latch to slide the carrier out of the HDD slot.
Installing the HDD carrier 1. Slide the carrier into the drive bay until it clicks into place. CAUTION: Ensure that the latch is open before installing the carrier. 2. Lock the latch. 3. Install the following components: a) HDD bezel b) side cover 4. Follow the procedure in After working inside your computer. Removing the HDD 1. Follow the procedure in Before working inside your computer. 2. Remove the following: a) side cover b) HDD bezel c) HDD carrier 3. To remove the 3.
a) Expand one side of the carrier. b) Lift the hard drive out of the carrier. 4. To remove the 2.5 inch HDD: a) Expand two sides of the carrier. b) Lift the hard drive out of the carrier.
Installing the HDD 1. Insert the HDD to its slot in the HDD bracket with the connector end of the hard drive towards the back of the HDD carrier. 2. Slide the HDD carrier back into the hard drive bay. 3. Install the following: a) HDD carrier b) HDD bezel c) side cover 4. Follow the procedure in After working inside your computer NVMe Flexbay Removing the NVMe Flexbay 1. Follow the procedure in Before working inside your computer. 2.
b) Pull the latch to slide the carrier out of the HDD slot.
4. To remove the SSD carrier from the NVMe flexbay: a) Press the release button to slide the M.2 SSD carrier out of the NVMe flexbay. b) Pull the M.2 SSD carrier out of the NVMe flexbay.
5. To remove the SSD from the SSD carrier: a) Remove the screws on either side of the SSD. b) Remove the screw from the top of the SSD carrier.
c) Slide the SSD cover from the top of the carrier. d) Slide the SSD out of the M.2 slot on the carrier.
Installing the NVMe flexbay 1. To install the SSD in the carrier: a) Remove the dummy SSD blank from the SSD carrier. b) Peel off the tape from the SSD carrier.
c) Peel off the adhesive tape from the SSD carrier cover. 2.
3. Replac the two side screws and the central screw. 4. To install the SSD carrier slide the carrier in the NVMe flexbay until it clicks in place. 5. Slide the carrier into the drive bay until it clicks into place. CAUTION: Ensure that the latch is open before installing the carrier. 6. Lock the latch. 7. Install the following components: a) HDD bezel b) side cover 8. Follow the procedure in After working inside your computer. Slim Optical Disk Drive Removing the slim ODD 1.
b) Slide the slim ODD out of the system.
Installing the slim ODD 1. Slide the slim ODD into the slot on the chassis. 2. Tighten the screw to secure the slim ODD to the chassis. 3. Install the side cover. 4. Follow the procedure in After working inside your computer. Front input and output bezel Removing front input and output bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) front bezel 3.
b) Lift the bezel from the chassis.
Installing front input and output bezel 1. Hold the input and output(I/O) bezel and ensure that the hooks on the bezel snap into the notches on the system. 2. Press the retention tabs and secure them to the chassis. 3. Install the : a) front bezel b) side cover 4. Follow the procedure in After working inside your computer. Optical Disk Drive Removing the ODD 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) front bezel 3.
b) Push the optical drive release button[1] and push the optical drive out of the system. c) Slide the ODD[2] from the ODD bracket.
Installing the ODD 1. Place the ODD into the 5.25" ODD bracket. 2. Slide the ODD and lock the latch by a click. 3. Connect the optical drive data cable and optical drive power cable to the ODD. 4. Install the: a) front bezel b) side cover 5. Follow the procedure in After working inside your computer 5.25 inch ODD bracket Removing the 5.25 ODD bracket 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) front bezel c) ODD 3.
b) Slide the ODD bracket toward the rear of the system and lift it away from the chassis.
Installing the 5.25 ODD bay 1. Place the ODD bracket into the system slot. 2. Replace the (6-32 X 6.0mm) screws. 3. Install the: a) ODD b) front bezel c) side cover 4. Follow the procedure in After working inside your computer Front input and output panel Removing front input and output panel 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) side cover front bezel front input and output bezel 5.25 inch ODD bracket 3.
NOTE: Do not pull the connector by the cable wires. Instead, disconnect the cable by pulling the connector end. Pulling the cable wires may loosen them from the connector. b) Remove the screw[1] that secures the front I/O panel to the chassis and slide the I/O panel out of the chassis[2].
Installing front input and output panel 1. Insert the input and output(I/O) panel onto its slot in the system. 2. Slide the panel to secure the hooks into the chassis hole. 3. Tighten the screw to secure the front I/O panel to the chassis. 4. Connect the following cables: • • • • • • • intrusion switch cable USB 3.1 cable front I/O power cable front I/O power cable USB 3.1 cable speaker cable audio cable 5. Install the: a) b) c) d) front input and output bezel 5.
Input and output panel bracket Removing input and output panel bracket 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) side cover front bezel front input and output bezel 5.25 inch ODD bracket front input and output panel 3. To remove the input and output(I/O) panel bracket: a) Remove the two screws. b) Slide the I/O module out of the bracket.
Installing input and output panel bracket 1. Insert the input and output(I/O) panel into the metal bracket. 2. Replace the screws to secure the I/O panel bracket to the I/O panel. 3. Install the: a) b) c) d) e) front input and output panel front input and output bezel 5.25 inch ODD bracket front bezel side cover 4. Follow the procedure in After working inside your computer. Intrusion switch Removing the Intrusion switch 1. Follow the procedure in Before working inside your computer. 2.
Installing the intrusion switch 1. Place the intrusion switch into the slot in the system chassis. 2. Replace the screw and secure the switch to the chassis. 3. Connect the cable to the system board. 4. Install the: a) 5.25 inch ODD bracket b) front bezel c) side cover 5. Follow the procedure in After working inside your computer. Internal chassis speaker Removing the internal chassis speaker 1. Follow the procedure in Before working inside your computer. 2. Remove the: .
a) side cover b) front bezel c) 5.25 inch ODD bracket 3. To remove the internal chassis speaker: a) Disconnect the speaker cable [1] from the front I/O module. b) Press the speaker securing tabs [2], then pull to release it from the system. c) Gently push the speaker [3] with its cable out of the system. Installing the internal chassis speaker 1. Press and hold the tabs on either side of the intrusion speaker, and slide the speaker module into the slot to secure it to the system. 2.
Air shroud Removing the air shroud 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover 3. To remove the air shroud: a) Press in the securing tabs by holding the air shroud from both the ends, and then lift the air shroud from the system.
Removing and installing components 49
Installing the air shroud 1. Arrange CPU power cables before installing. 2. Place the shroud into its position. 3. Make sure that the two securing holes of the air shroud is completely inserted into the two holes on the middle fan bracket and the other latch is fixed on the cooler. 4. Press down the shroud to lock it with a click. 5. Install the side cover. 6. Follow the procedure in After working inside your computer. Memory Removing the memory module 1.
2. Remove the side cover. 3. To remove the PCIe NVMe card: a) Press and rotate the locking latch backward, to unlock the filler bracket [1]. b) Lift the PCIe NVMe card from the PCIe slot on the system board [2] . Installing the PCIe NVMe card 1. Align and place the PCIe NVMe card to the PCIe slot on the system board. 2. Press it down so that it is securely seated on the slot. 3. Rotate both the locking latch forward, on the filler bracket, to secure the expansion card to the system board. 4.
Installing the expansion card 1. Align and place the expansion card to the PCIe slot on the system board. 2. Press it down so that it is securely seated on the slot. NOTE: For expansion card with VGA power, connect the data or power cable to the expansion card. 3. Rotate both the expansion card locking latch forward, on the filler bracket, to secure the expansion card to the system board. 4. Install the side cover. 5. Follow the procedure in After working inside your computer.
b) Lift the coin-cell battery out of the system board. Installing the coin cell battery 1. Place the coin-cell battery into its slot on the system board. 2. Press the coin-cell battery with positive (+) side facing up until the release latch springs back into place and secures it to the system board. 3. To install: a) side cover 4. Follow the procedure in After working inside your computer. System fan Removing the System fan 1. Follow the procedure in Before working inside your computer . 2.
c) front bezel d) ODD e) 5.25 inch ODD bracket 3. To remove the system fan: a) Press the connector tab and disconnect the two fan cables from the system board. NOTE: Do not pull the connector by the cable wires. Instead, disconnect the cable by pulling on the connector end. Pulling on the cable wires may loosen them from the connector. b) Remove the screws [1] securing the system fan to the system board and lift the system fan up [2] .
Installing the system fan 1. Align the system fan to its slot on the system board and secure it with the 3 screws. 2. Connect the fan cables to the slot on the system board. 3. Install the: a) b) c) d) e) 5.25 ODD bracket ODD front bezel air shroud side cover 4. Follow the procedure in After working inside your computer. Fan bracket Removing the fan from the fan bracket 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) system fan 3.
Installing the fan into the fan bracket 1. Place the fan into the fan bracket. 2. Tighten the grommets that secure the fan to the fan bracket. 3. Install the: a) system fan b) side cover 4.
PCIe holder Removing PCIe holder 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) expansion card 3. To remove the PCIe holder: a) Press the PCIe holder securing clip [1] and slide the holder [2] out of the chassis. Installing the PCIe holder 1. Align and place the PCIe holder to the system chassis. 2. Press the holder back until it clicks to the system. 3. Install the: a) side cover 4. Follow the procedure in After working inside your computer.
Heat sink and CPU fan assembly Removing the heat sink and CPU fan assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) side cover b) air shroud 3. To remove the heat sink and CPU fan assembly: a) Disconnect the CPU fan cable [1] from the system board. b) Loosen the four heat sink captive screws [2], in the diagonal order (4, 3, 2, 1). c) Gently lift the heat sink and CPU fan assembly [3] from the system. NOTE: Lay the assembly with the thermal grease facing up.
2. Replace the four screws in the diagonal order (1,2,3,4), to secure the heat sink and CPU fan assembly to the system board. NOTE: When installing the heat sink and CPU fan assembly into the system ensure that the airflow arrow is pointed towards the rear of the system. 3. Connect the CPU fan cable to the system board. 4. Install the: a) air shroud b) side cover 5. Follow the procedure in After working inside your computer. Removing the CPU fan 1.
e) Detach the 4 rubber grommets [1] from the CPU fan bracket and lift the fan [2] away from the bracket.
Installing the CPU fan 1. Attach the four rubber grommets of the CPU fan to the fan bracket. 2. Place the CPU fan to its position on the heat sink. 3. Route the fan cable to its holder in the fan bracket. 4. Replace the 4 screws securing the heat sink and the CPU fan. 5. Install the: a) heat sink and CPU fan assembly b) air shroud c) side cover 6. Follow the procedure in After working inside your computer. Processor Removing the processor 1. Follow the procedure in Before working inside your computer. 2.
Installing the processor 1. Insert the processor into the processor socket. Make sure the processor is properly seated. 2. Gently lower the processor cover. 3. Press the two release levers down and then move it in to secure it with the retention hook. 4. Install the: a) heat sink and CPU fan assembly b) air shroud c) side cover 5. Follow the procedure in After working inside your computer. Front system fan Removing the front system fan 1. Follow the procedure in Before working inside your computer. 2.
b) Unroute the fan cable [1] from the system board. c) Remove the screw [2] that secure the rear system fan to the chassis. d) Lift the fan to release it from the retention slot in the system chassis [3]. Installing the front system fan 1. Align the front system fan to its retention slot in the system chassis. 2. Replace the screw that secures the front system fan to the chassis.
3. Connect the fan cable to the system board. 4. Route the following cables through the cable holder and connect to the system board: • • SATA and ODD cables USB 3.1 cable 5. Install the: a) PCIe holder b) front bezel c) side cover 6. Follow the procedure in After working inside your computer. VROC module Removing the VROC module Plug-out the VROC module from the system board in the upward direction. Installing the VROC module Plug-in the VROC module to the system board.
System board Removing system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) side cover air shroud expansion card memory module heat sink and CPU fan assembly front bezel ODD 5.25 ODD bracket system fan PCIe card holder 3. To remove the system board: a) To remove the system fan fixed bracket, remove the screw [1] that secure the fixed bracket to the system board. b) Lift the system fan fixed bracket from the system board [2].
c) Disconnect the following cables from the system board connectors: • • • • • • audio cable [1] power cable [2] cable holder [3] power control cable [4] 24 Pin power cable [5] front I/O panel [6] d) Disconnect the following cables: • • • • SATA cables and ODD cables [1] USB 3.1 cable [2] Front system fan cable Flex0 and Flex1 hard drive data cable NOTE: Do not pull the connector by the cable wires . Instead, disconnect the cable by pulling on the connector end.
e) Remove the screws that secure the system board to the chassis.
f) Slide the system board towards HDD bracket module to detach it from the system.
g) Lift the system board up to remove it from the chassis.
Installing the system board 1. Align and place the system board into the chassis. 2. Slide the system board to its position. 3. Replace the screws to secure the system board to the chassis. 4. Place the system fan fixed bracket and replace the single screw on the system board. 5. Connect the following cables: • • • • • • • • • • audio cable power cable power control cable 24Pin power cable front I/O panel SATA cables ODD cables USB 3.1 cables Front system fan cable Flex0 and Flex1 hard drive data cable 6.
h) ODD i) front bezel j) side cover 7. Follow the procedure in After working inside your computer. System board components The following image displays the system board components. 1. Slot 6 PCI 3. Slot 4 PCIe x16 5. Slot 2 PCIe x16 7. Memory slots 9. Memory slots 11. Power CPU port 13. Power control port 15. PCIE1 17. System fan port 19. FLEX0 thermal sensor 21. 24 pin power cable 23. Power remote 2. Slot 5 PCIe x16 wired as x4 4. Slot 3 PCIe x16 wired as x1 6. Slot 1 PCIe x16 wired as x8 8. CPU0 10.
25. System fan 0 27. Front panel USB3.2 port 29. SATA 0, 1, 2, 3, 4, 5 and ODD 0, 1 ports 26. USB 2_flex 28. Front panel USB3.1 port 30. VROC_key NOTE: PCIE0 (Callout 10) is only present/supported on motherboards designed for Xeon W Series Processors. RAID controller battery Removing the RAID controller battery 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3.
c) Lift and remove the RAID controller battery.
Removing and installing components
Installing the RAID controller battery 1. Slide and place the RAID controller battery into the RAID battery bracket. 2. Press the RAID controller battery into the bracket to secure with the securing clips. 3. Connect the RAID controller battery cable. RAID controller battery bracket Removing the RAID controller battery bracket 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the RAID controller battery 4.
Removing and installing components
Installing the RAID controller battery bracket 1. Slide and place the RAID controller battery bracket the opposite way it was removed. 2. Ensure the tabs on the bracket fits into the holders on the chassis.
4 Technology and components This chapter details the technology and components available in the system. Topics: • • • • Memory configuration Technologies list MegaRAID 9440-8i and 9460-16i controller Teradici PCoIP Memory configuration This section provides information about the memory configuration for the Dell Precision Tower 5820 systems.
No.
No. 7 Category Storage Technology Browser Path NVIDIA • • • • • • • Quadro P6000 Quadro P5000 Quadro P4000 Quadro P2000 Quadro P1000 Quadro P620 Quadro P400 SATA Dell UltraSpeed Quad (PCIE M.2 Interposer) Dell UltraSpeed Duo (PCIE M.2 Interposer) 9 Remote Solutions Not supported with these CPUs MegaRAID 9440-8i and 9460-16i controller Small and medium businesses (SMBs) deploying entry-level server platforms and workstations need affordable, reliable storage solutions.
Key Features: • • • • • • • • • Tri-Mode SerDes Technology enables the operation of NVMe, SAS or SATA devices in a single drive bay, allowing for endless design flexibility Supports 12, 6, and 3 Gb/s SAS and 6, 3 Gb/s SATA data transfer rates Up to 8 PCIe links. Each link supporting x4, x2, or x1 link widths, supporting 8.
9440-8i 9460-16i Physical Dimensions 6.127” x 2.712” (155.65 mm x 68.90 mm) 6.127” x 2.712” (155.65 mm x 68.90 mm) Maximum Operating Conditions Operating: Operating: 10°C to 55°C 10°C to 55°C 20 to 80% non-condensing 20 to 80% non-condensing Airflow: 300 LFM Airflow: 300 LFM Storage: Storage: -45°C to 105°C -45°C to 105°C 5 to 90% non-condensing 5 to 90% non-condensing MTBF (Calculated) >3,000,000 hours at 40C >3,000,000 hours at 40C Operating Voltage +12V +/-8%; 3.
5. Install the PCoIP host software package appropriate for the operating system installed on the host PC. You can start the install process by double-clicking the installer: a. 64 bit: PCoipHostSoftware_x64-v4.3.0.msi (or later) When the Welcome screen appears, click Next. Accept the terms, and then click Next. Ensure that the installation location is correct, and click Next. Click Install. NOTE: For Windows 7, when the driver is installed, a Windows Security dialog may appear.
remote connector labeled 19 on the system board diagram: Make sure the power management cable from the Teradici card is not plugged into either the two-pin Clear CMOS or Clear PSWD jumpers.
Plugging the power management cable into the Clear CMOS jumper will cause the BIOS to reset when sending a remote restart request to the Teradici card. You will then have to reset the time and BIOS settings. If the power management cable from the Teradici card is plugged into the Clear PSWD jumper, then the BIOS password will be cleared and a new one will need to be configured.
5 System specifications Topics: • • • • • • • • • • • System specifications Memory specifications Video specifications Audio specifications Network specifications Card slots Storage specifications External connectors Power specifications Physical specifications Environmental specifications System specifications Feature Specification Processor type • • • Intel Xeon W 2100 Family of Processors Intel Core i7/i9 X Family of Processors Intel Cascade Lake W (CLX-W) and Cascade Lake X (CLX-X) CPUs NOTE: Inte
Features Specifications Maximum memory • • • • 128 GB for Core X Sky Lake Series CPUs 256 GB for Xeon W Sky Lake Series CPUs 512 GB for Xeon W Cascade Lake Series CPUs 256 GB for Core X Cascade Lake Series CPUs NOTE: The memory speed depends on the CPU in the system.
Network specifications Features Specifications Integrated Intel i219 Gigabit Ethernet controllers with Intel Remote Wake UP, PXE and Jumbo frames support Optional • • • Intel i210 10/100/1000 single port PCIe (Gen 1 x 1) gigabit network card. Intel X550-T2 10GbE dual port PCIe (Gen 3 x 4) network card Aquantia AQN-108 2.5Gbit/5Gbe single port PCIe (Gen 3 x 4) network card.
Features Specifications • Rear—6 x USB 3.1 Gen1 Serial port Rear—1 x Serial port PS2 • • Rear—1 x Keyboard Rear—1 x Mouse Power specifications Features Specifications Wattage • • Voltage input voltage 100 VAC-240 AC 425 W or 950 W with Xeon W Series CPUs 950 W with Core X Series CPUs Physical specifications Features Specifications Height 417.9 mm Width 176.5 mm Depth • Optional 19” rackmount rail kit 518.
6 System Setup Topics: • • • • • • • • • • • • • • • • • General options System configuration Video Security Secure boot Performance Power management Post behaviour Manageability Virtualization support Maintenance System logs Advanced configurations SupportAssist system resolution Updating the BIOS in Windows MegaRAID controller options System and setup password General options Table 5. General Option Description System Information This section lists the primary hardware features of your computer.
Option Description Advanced Boot Options Allows you to Enable Legacy Option ROMs. The options are: • • UEFI Boot Path Security Enable Legacy Option ROMs—Default Enable Attempt Legacy Boot Allows you to control whether the system prompts the user to enter the Admin password when booting to a UEFI boot path. Click one of the following options: • • • Date/Time Always, Except Internal HDD—Default Always Never Allows you to set the date and time.
Option Description Tower 5820 Allows you to enable or disable various drives on board. The options are: • • • • • • • • • • MiniSAS PCIe SSD-0 SATA-0 SATA–2 SATA–4 ODD–0 MiniSAS PCIe SSD-1 SATA–1 SATA–3 SATA–5 ODD–1 All the options are set by default. SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART(Self-Monitoring Analysis and Reporting Technology) specification.
Option Description Always Allows Dell Docks This option is set by default. Thunderbolt Adapter Configuration Allows you to enable or disable the Thunderbolt device support capability. The options are: • • • Enabled Thunderbolt Technology Support Enabled Thunderbolt Adapter Pre-boot Modules Enabled Thunderbolt Adapter Boot Support—Default NOTE: The security level configures the Thunderbolt adapter security settings within the operating system.
Option Description • • • • SLOT 2 SLOT 3 SLOT 5 SLOT 6 Security Table 8. Security Option Description Admin Password Allows you to set, change, or delete the administrator(admin) password. The entries to set password are: • • • Enter the old password: Enter the new password: Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:" field is marked to "Not set".
Option Description • • Password Change Disabled—Default Reboot bypass Allows you to change the System password when the administrator password is set. • Allow Non-Admin Password Changes This option is set by default. UEFI Capsule Firmware Updates Allows you to update the system BIOS via UEFI capsule update packages. • Enable UEFI Capsule Firmware Updates This option is set by default. TPM 1.2 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST.
Option Description This option is not set by default. NOTE: Hard Disk password should be cleared before the settings can be changed. Secure boot Table 9. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. Click one of the following options: • • Expert Key Management Disabled—Default Enabled Allows you to enable or disable Expert Key Management. • Enable Custom Mode This option is not set by default.
Option Description This option is not set by default. Cache Prefetch Allows you to turn on the MLC streamer prefetcher and MLC spatial prefetcher. The options are: • • Hardware Prefetcher Adjacent Cache Prefetch All the options are set by default. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost This option is set by default. Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor.
Option Description • • • • Deep Sleep Control Disabled—Default Every Day Weekdays Select Days Allows you to define the controls when Deep Sleep is enabled. Click one of the options: • • • Fan Speed Control Disabled—Default Enabled in S5 only Enabled in S4 and S5 Allows you to control the speed of the system fan. Click one of the options: • • Low Auto—Default NOTE: Low = Fans run low and quite. System performance may decrease. Auto = Fans run at optimal speed based on environmental data.
Option Description Security Audit Display Disable Allows you to disable the display of the Security Audit results during POST. • Disable Display Of Security Audit Display This option is not set by default. Full Screen Logo Allows you to display full screen logo, if your image matches screen resolution. • Enable Full Screen Logo This option is not set by default.
Option Description • Trusted Execution This option is not set by default. Maintenance Table 15. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. SERR Messages Controls the SERR message mechanism. Some graphics cards require that the SERR message mechanism be disabled. This option is not set by default.
Option Description • • • Auto—Default Gen1 Gen2 SupportAssist system resolution Table 18. SupportAssit System Resolution Option Description Auto OS Recovery Threshold The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Assist System Resolution Console and Dell OS Recovery tool.
Updating your system BIOS using a USB flash drive If the system cannot load into Windows, but there is still a need to update the BIOS, download the BIOS file using another system and save it to a bootable USB Flash Drive. NOTE: You will need to use a bootable USB flash drive. Please refer to the following article for further details How to Create a Bootable USB Flash Drive using Dell Diagnostic Deployment Package (DDDP) 1. Download the BIOS update .EXE file to another system. 2. Copy the file e.g.
Option Description PD Mgmt (Physical Drive Management) This screen displays basic information about existing physical drives connected to the selected controller, including drive ID, vendor, size, type, and state and allows you to manage physical drives.
• • • The password can contain the numbers 0 through 9. Only lower case letters are valid, upper case letters are not allowed. Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). 3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompts you to save the changes. 5. Press Y to save the changes. The computer reboots.
7 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • • • • • • • • • • Supported operating systems Downloading drivers Chipset drivers Graphics controller driver Ports USB drivers Network driver Audio drivers Storage controller drivers Other drivers Supported operating systems Table 21.
Graphics controller driver Verify if the graphics controller driver is already installed in the computer. Ports Verify if the drivers for the ports are already installed in the computer. USB drivers Verify if the USB drivers are already installed in the computer.
Network driver The driver is labeled as Intel I219-LM Ethernet Driver. Audio drivers Verify if the audio drivers are already installed in the computer. Storage controller drivers Verify if the storage controller drivers are already installed in the computer. Other drivers This section lists different driver details for all the other components in the Device Manager. Security device drivers Verify if the security device drivers are already installed in the computer.
Human Interface Device drivers Verify if the human interface device drivers are already installed in the computer. Firmware Verify if the Firmware drivers are already installed in the computer.
8 Troubleshooting The following section describes common troubleshooting steps that can be performed to resolve certain problems on your computer. Topics: • • • • Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0 Preboot blinking power button codes Hard drive indicator codes PCIe slots Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.
Power Button LED State Description Solid White System is in S0 state. This is the normal power states of a functioning machine. The BIOS will turn the LED to this states to indicate it has started fetching op-codes. Table 23.
Power Light: Amber-White Blinking Amber/White Blinking Pattern Problem Description Suggested Resolution 2-5 2 amber blinks followed by a short pause, 5 white blinks, long pause, then repeats Invalid memory installed • • • 2-6 2 amber blinks followed by a short pause, 6 white blinks, long pause, then repeats Motherboard: Chipset • • • • 3-2 3 amber blinks followed by a short pause, 2 white blinks, long pause, then repeats PCI Device or Video • • • 3-3 3-4 4-6 3 amber blinks followed by
Power Light: Amber-White Blinking Amber/White Blinking Pattern Problem Description Suggested Resolution 4-7 4 amber blinks followed by a short pause, 7 white blinks, long pause, then repeats System Side cover is missing • • • System side cover(either left or right) is missing. Unplug power, Install back all side covers back to the chassis and plug in power. Contact Tech Support. Hard drive indicator codes Each hard drive carrier has an activity LED indicator and a status LED indicator.
Figure 2. Hard drive indicators 1. hard drive activity LED indicator 2. hard drive status LED indicator 3. hard drive NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used. Table 24.
Core i9-79xx/Xeon Core i7-78xx Slot 2 PCIex16 300 W* PCIex16 300 W Slot 3 PCIex125W-PCH PCIex1 25W-PCH Slot 4 PCIex16 300 W* PCIex8 150 W Slot 5 PCIex4 25W-PCH PCIex4 25W-PCH Slot 6 PCI 32 bit 25 W PCI 32 bit 25 W NOTE: All slots are Gen3(8GTs) from processor root hub unless otherwise indicated xX indicates the number of lanes that are connected to the slot. FH=Full Height, FL=Full Length, DW=Double Wide as defined by PCIe CEM spec *Slots are 300 W capable.
9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3.
