Dell S2719DC User’s Guide Monitor Model: S2719DC Regulatory Model: S2719DCt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contents of the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Identifying features and controls . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery mode for HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your monitor Contents of the box Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.
Product features The Dell S2719DC monitor has an active matrix, Thin-Film Transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • • • • • • • • • • • • • • • • • 68.47 cm (27-inch) viewable area display (measured diagonally). 2560 x 1440 resolution with full-screen support for lower resolutions. Mega dynamic contrast ratio (8,000,000:1). Wide viewing angles with high color gamut. Tilt adjustment capability.
Identifying features and controls Front view Label Description Use 1 Function buttons 2 Power button Use the function buttons to adjust items in the OSD menu. (For more information, see Using the front panel controls) Power on/off button (with LED indicator) Use the power button to turn the monitor On and Off.
Back and bottom view Label Description Use 1 Audio line-out port Connect speakers to playback audio coming through HDMI audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. 2 USB Type-C/DisplayPort WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss. Connect to your computer using the USB Type-C cable. Also provides Power Delivery of up to 45 W.
Monitor specifications Screen type Active matrix - TFT LCD Panel type Plane to Line Switching Aspect ratio 16:9 Viewable image dimensions: Diagonal 684.7 mm (27 in.) Active area: Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.21 in.) Area 200301.75 mm² (310.47 in.²) Pixel pitch 0.233 mm x 0.
Adjustability Tilt -5° to 21° Dell Display Manager (DDM) Compatibility Easy Arrange and other key features Resolution specifications Horizontal scan range 30 kHz to 120 kHz (HDMI 1.4/USB Type-C) 30 kHz to 140 kHz (HDMI 2.0) Vertical scan range 48 Hz to 75 Hz (HDMI 1.4/HDMI 2.0/USB Type-C) Maximum preset resolution 2560 x 1440 at 60 Hz Video input capabilities (HDMI/USB Type-C playback) 480p, 576p, 720p, 1080p (HDMI 1.4/HDMI 2.0/USB Type-C) 2160p (HDMI 2.
Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • HDMI/USB Type-C signal input support AC/DC adapter: Input voltage/ frequency/current 100-240 VAC/50 or 60 Hz ± 3 Hz/1.8 A (maximum) Output voltage/current Inrush current 19.5 VDC/6.67 A Initial Inrush current: 140 A (peak) At 115 VAC/230 VAC, specification shown is for First power up (Cold).
Physical characteristics Port type • HDMI 2.0 • Audio line-out • USB Type-C • USB 3.0 downstream Signal cable type USB Type-C to Type-C 1.8 m cable Dimensions (with stand): Height 452.7 mm (17.82 in.) Width 610.9 mm (24.05 in.) Depth 157.6 mm (6.20 in.) Dimensions (without stand): Height 354.1 mm (13.94 in.) Width 610.9 mm (24.05 in.) Depth 29.0 mm (1.14 in.) Stand dimensions: Height 227.7 mm (8.96 in.) Width 228.3 mm (8.99 in.) Depth 157.6 mm (6.20 in.
Power management modes If you have VESA’s DPM-compliant video card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode1. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Plug-and-play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings, if necessary. For more information about changing the monitor settings, see Operating the monitor.
Setting up the monitor Connecting your monitor WARNING: Before you perform any procedure in this section, follow the Safety instructions. To connect your monitor to the computer: 1 2 3 4 Turn off your computer. Connect the HDMI/USB Type-C cable from your monitor to the computer. Switch on your monitor. Select the correct input source at Monitor OSD Menu and turn on your computer.
Connecting the USB cable (Type-C to Type-C) The USB Type-C port on your monitor: • Can be used as USB Type-C or DisplayPort 1.2, alternatively. • Supports USB Power Delivery (PD), with profiles up to 45 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell S2719DC monitor is designed to supply power delivery of up to 45 W to your laptop.
Requirements to view or play HDR content Through Ultra BluRay DVD or Game consoles Ensure that the DVD player and Game consoles used are HDR-capable (for example Panasonic DMP-UB900, Microsoft Xbox One S, and Sony PS4 Pro). Download and install an appropriate graphics card driver for computer applications. Through computer that supports HDR content Ensure that the graphics card used is HDR-capable (HDMI version 2.0a HDR compliant), and also ensure that HDR graphics driver is installed.
Organizing your cables After attaching all necessary cables to your monitor and computer, organize all cables as shown in the image. For more information about connecting the cables, see Connecting your monitor. Using the tilt You can tilt the monitor for the most comfortable viewing angle.
Operating the monitor Turning on the monitor Press to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
The following table describes the front panel buttons. Label Description Use 1 Choose from a list of preset color modes. Shortcut key: Preset Modes 2 Directly access the “Brightness/Contrast” bar. Shortcut key: Brightness/Contrast 3 Launch the on-screen display (OSD) and select the OSD menu. See Accessing the menu system. Menu 4 Go back to the main menu or exit the OSD main menu. Exit 5 20 | Turn the monitor On and Off. The white LED indicates the monitor is On and fully functional.
Front‑panel button Use the control buttons at the bottom edge of the monitor to adjust the image settings. Label Description Use 1 Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Up Down 2 Confirm your selection. OK 3 Go back to the previous menu.
Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: Any changes you make using the OSD menu are automatically saved when you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press 2 Press to launch the OSD menu and display the main menu. and to move between options. As you move from one icon to another, the option name is highlighted. 3 Press or or once to activate the highlighted option.
Icon Menu and sub-menus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press Contrast to increase brightness. Press to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast/HDR is switched on. Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.
Icon Menu and sub-menus Description Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. USB Type-C Select the USB Type-C input when you are using the USB Type-C port. Use to select the USB Type-C input source. HDMI Select the HDMI input when you are using the HDMI port. Use to select the HDMI input source. Auto Select Use to select Auto Select. The monitor scans for available input sources.
Icon Menu and sub-menus Description Color Use the Color menu to adjust the color setting mode.
Icon Menu and sub-menus Description Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Warm, Cool, or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
Icon Menu and sub-menus Description Input Color Format Enables you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Hue Use or to adjust the hue from 0 to 100. NOTE: Hue adjustment is available only for Movie and Game modes. Saturation Use or to adjust the saturation from 0 to 100.
Icon Menu and sub-menus Aspect Ratio Sharpness Dynamic Contrast Response Time Smart HDR Description Adjust the image ratio to Wide 16:9, 4:3, or 5:4. Makes the image look sharper or softer. Use or to adjust the sharpness from ‘0’ to ‘100’ and the desktop will become sharper. Enables you to increase the contrast level to provide sharper and more detailed image quality. Push to select the Dynamic Contrast “On” or “Off”. NOTE: For Game and Movie preset modes only.
Icon Menu and sub-menus Description Menu Select this option to adjust the OSD settings, such as, the OSD languages, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. Label Languages 1 English 2 Spanish 3 French 4 German 5 Brazilian Portuguese 6 Russian 7 Simplified Chinese 8 Japanese Transparency Select this option to change the menu transparency by using and (0% to 100%).
Icon Menu and sub-menus Description Personalize Shortcut Key 1 Shortcut Key 2 Power Button LED USB Reset Personalization 30 | Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio or Smart HDR and set as shortcut key 1. Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio or Smart HDR and set as shortcut key 2. Enables you to set the state of the power light to save energy. Enable or disable USB charger function during monitor standby mode.
Icon Menu and sub-menus Description Others Display Info DDC/CI Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. Displays the monitor’s current settings. DDC/CI (Display Data Channel/Command Interface) enables you to adjust the monitor settings using software on your computer. Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
Icon Menu and sub-menus Description LCD Conditioning Reduces minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select On to start the process. Firmware Firmware version. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that enables Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the base of the stand.
OSD warning messages When the Dynamic Contrast feature is enabled in preset modes (Game or Movie), manual brightness adjustment is disabled, the following message is displayed. When the monitor does not support a particular resolution mode, the following message is displayed. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges supported by this monitor.
When the monitor enters the Power Save mode, the following message is displayed. Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages is displayed depending on the selected input. If user tries to change the preset mode when Smart HDR is ON, the following message is displayed. When using the wrong Adapter or Adapter connection exception, the following message is displayed.
When laptop charging power from USB Type-C exceeds 45 W, the following message is displayed. If USB Type-C or HDMI input is selected, and the corresponding cable is not connected, a floating dialog box is displayed.
A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the HDMI cable is connected to the monitor. See Troubleshooting for more information.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that enables you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Recovery mode for HDMI Your monitor provides a HDMI version recovery failsafe mechanism. HDMI switches to version 2.0 when one of the Smart HDR modes is selected. If the screen goes blank after switching to HDMI version 2.0, perform the following steps to revert to HDMI version 1.4: 1 Press any of the menu key to wake up the monitor. 2 3 Press any of the menu key to enter the Input Source select menu. Use and to select the current HDMI port, then press and hold for 8 seconds to enter the HDMI 1.
Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions.
Issue Short description Possible solutions HDR Problems Cannot set GFX solution into HDR mode after switching into Desktop/Movie HDR/Game HDR/Reference Presets Missing Color Picture missing color Wrong Color Picture color incorrect Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Ensure your computer or graphics solution meets the minimum requirement for HDR playback and install the latest softwa
Problem What you experience Possible solutions No Input Signal when user controls are pressed No picture, the • Check the signal source. Ensure the computer is LED light is white not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Connect the signal cable again, if necessary. • Reset the computer or video player.
Appendix Safety instructions For displays with glossy bezels, you should consider replacing the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information about safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S.
Setting up your monitor NOTE: When all conditions meeting HDR output are satisfied, the maximum input resolution 3840 x 2160 can be supported. Setting display resolution to 2560 x 1440 For best performance, set the display resolution to 2560 x 1440 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8, or Windows 8.1 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step.
Non-Dell computer In Windows Vista, Windows 7, Windows 8, or Windows 8.1 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2 Right-click the desktop and select Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.
Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety instructions before cleaning the monitor. For best practices, follow these instructions while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating.
Pin assignments HDMI port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
USB Type-C port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND 48 | Appendix
Universal Serial Bus (USB) This section provides information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with battery charging Rev. 1.2 compliance devices; up to 0.9 A on the other USB downstream ports. Your computer has the following USB ports: • One upstream - on the back cover of the monitor. • Two downstream - on the back cover of the monitor.
