Precision 5760 Service Manual Regulatory Model: P92F Regulatory Type: P92F002 May 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working inside your computer...................................................................................... 5 Before working inside your computer.............................................................................................................................5 Safety instructions..............................................................................................................................................................
Installing the I/O board.............................................................................................................................................. 37 Display assembly................................................................................................................................................................38 Removing the display assembly...............................................................................................................................
1 Working inside your computer Before working inside your computer About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3.
CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the ports and the connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader.
● Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps.
2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● ● ● ● Phillips screwdriver #0 Phillips screwdriver #1 Torx #5 (T5) screwdriver Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.
Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image and keyboard assembly. Solid-state drive thermal bracket (SSD2 slot) System board and palm-rest and keyboard assembly M2x4 NOTE: This screw is also one of the seven screws that secures the battery to the palm-rest and keyboard assembly. 1 Left fan System board and palm-rest and keyboard assembly M1.
Table 1. Screw list (continued) Component Secured to Screw type Quantity Antenna (right) Palm-rest and keyboard assembly M2x2 4 Wireless-card bracket System board M2x4 1 USB-port bracket (left) Palm-rest and keyboard assembly M2x4 2 USB-port bracket (right) Palm-rest and keyboard assembly M2x4 2 Major components of Precision 5760 The following image shows the major components of Precision 5760.
1. Base cover 2. Battery 3.
4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Solid-state drive 1 Right fan Display-cable bracket USB Type-C port bracket System board Memory module Right antenna Palm-rest and keyboard assembly Display assembly Left antenna Solid-state drive 2 Solid-state drive 2 thermal bracket I/O board USB Type-C port bracket Left fan Heat sink NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased.
Removing and installing components 13
Steps 1. Remove the eight Torx T5 screws (M2.5x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Starting from the bottom-left corner, use a plastic scribe to pry the base cover in the direction of the arrows to release the base cover from the palm-rest and keyboard assembly. 3. Grasp the left side and the right side of the base cover and remove the base cover from the palm-rest and keyboard assembly.
NOTE: After your computer is reassembled and powered on, it prompts for the Real Time Clock (RTC) reset. When the RTC reset cycle occurs, the computer restarts several times and then an error message is displayed– "Time of day not set". Enter the BIOS when this error appears and set the date and time on your computer to resume normal functionality. 4. Disconnect the battery cable from the system board. 5. Turn your computer over and press the power button for 5 seconds to drain the flea power.
Steps 1. Connect the battery cable to the system board. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 3. Replace the eight Torx T5 screws (M2.5x4) that secure the base cover to the palm-rest and keyboard assembly. Next steps 1. Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries.
● Do not apply pressure to the surface of the battery. ● Do not bend the battery. ● Do not use tools of any kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the battery and other system components. ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous.
NOTE: The screw (M1.4x6.3) secures the top of the battery and the solid-state drive thermal brackets to the system board. 4. Lift the battery off the palm-rest and keyboard assembly. Installing the battery Prerequisites About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1. Align the screw hole on each solid-state drive thermal bracket with the respective screw hole on the palm-rest and keyboard assembly. 2.
Memory module Removing the memory module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the memory modules and provides a visual representation of the removal procedure. Steps 1. Lift the Mylar that covers the memory module. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3.
Installing the memory module Prerequisites About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure. Steps 1. Lift the Mylar that covers the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Slide the memory module firmly at an angle, into the memory-module slot. 4. Press the memory module down until it clicks into place.
2. Follow the procedure in After working inside your computer. Solid-state drive in SSD1 slot Removing the M.2 2230 solid-state drive from the SSD1 slot Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task NOTE: This procedure applies only to computers shipped with an M.2 2230 solid-state drive installed in the SSD1 slot. NOTE: Depending on the configuration ordered, your computer may support an M.
About this task NOTE: This procedure applies only to computers shipped with an M.2 2230 solid-state drive installed in SSD1 slot. NOTE: Depending on the configuration ordered, your computer may support an M.2 2230 solid-state drive or an M.2 2280 solid-state drive in the SSD1 slot. NOTE: Install the solid-state drive mounting bracket, if it is not installed. The following image indicates the location of the M.
About this task NOTE: This procedure applies only to computers shipped with an M.2 2280 solid-state drive installed in the SSD1 slot. NOTE: Depending on the configuration ordered, your computer may support an M.2 2230 solid-state drive or an M.2 2280 solid-state drive in the SSD1 slot. The following image indicates the location of the M.2 2280 solid-state drive that is installed in SSD1 slot and provides a visual representation of the removal procedure. Steps 1.
Steps 1. Align the notch on the solid-state drive with the tab on the SSD1 slot. 2. Slide the solid-state drive into the SSD1 slot. 3. Using the alignment post, place the solid-state drive thermal bracket over the solid-state drive. 4. Align the screw hole on the solid-state drive thermal bracket with the screw hole on the system board. 5. Replace the screw (M2x4) that secures the solid-state drive thermal bracket and the solid-state drive to the system board. Next steps 1. Install the base cover. 2.
Steps 1. Remove the screw (M2x4) that secures the solid-state drive thermal bracket to the palm-rest and keyboard assembly. 2. Lift the solid-state drive thermal bracket off the system board. 3. Slide and lift the solid-state drive off the SSD2 slot on the system board. Installing the M.2 2230 solid-state drive in the SSD2 slot Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Align the notch on the solid-state drive with the tab on the SSD2 slot. 2. Slide the solid-state drive into the SSD2 slot. 3. Using the alignment post, place the solid-state drive thermal bracket on the solid-state drive. 4. Align the screw hole on the solid-state drive thermal bracket with the screw hole on the system board. 5. Replace the screw (M2x4) that secures the solid-state drive to the palm-rest and keyboard assembly. Next steps 1. Install the battery 2. Install the base cover. 3.
Steps 1. Remove the screw (M2x4) that secures the solid-state drive thermal bracket and the solid-state drive to the system board. 2. Lift the solid-state drive thermal bracket off the system board. 3. Slide and lift the solid-state drive off the SSD2 slot. Installing the M.2 2280 solid-state drive in the SSD2 slot Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Align the notch on the solid-state drive with the tab on the SSD2 slot. 2. Slide the solid-state drive into the SSD2 slot. 3. Using the alignment post, place the solid-state drive thermal bracket over the solid-state drive. 4. Align the screw hole on the solid-state drive thermal bracket with the screw hole on the system board. 5. Replace the screw (M2x4) that secures the solid-state drive thermal bracket and the solid-state drive to the system board. Next steps 1. Install the battery 2.
Steps 1. Remove the screw (M1.6x4) that secures the right fan (FAN1) to the system board and palm-rest and keyboard assembly. CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing. 2. Remove the two screws (M2x4) that secure the right fan (FAN1) to the system board and palm-rest and keyboard assembly. CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing. 3. Disconnect the right fan cable from the system board. 4.
Steps 1. Connect the right fan cable to the system board. 2. Align the screw holes on the right fan (FAN1) with the screw holes on the system board and palm-rest and keyboard assembly. 3. Replace the screw (M1.6x4) that secures the right fan (FAN1) to the system board and palm-rest and keyboard assembly. 4. Replace the two screws (M2x4) that secure the right fan (FAN1) to the system board and palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2.
Steps 1. Remove the two screws (M2x4) that secure the left fan (FAN2) to the system board and palm-rest and keyboard assembly. CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing. 2. Remove the screw (M1.6x4) that secures the left fan (FAN2) to the system board and palm-rest and keyboard assembly. CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing. 3. Disconnect the left fan cable from the system board. 4.
Steps 1. Align the screw holes on the left fan (FAN2) with the screw holes on the system board and palm-rest and keyboard assembly. 2. Replace the two screws (M2x4) that secure the left fan (FAN2) to the system board and palm-rest and keyboard assembly. 3. Replace the screw (M1.6x4) that secures the left fan (FAN2) to the system board and palm-rest and keyboard assembly. 4. Connect the left fan cable to the system board. Next steps 1. Install the base cover. 2.
Steps 1. In reverse sequential order (4 > 3 > 2 > 1), as indicated by the numbers on the heat sink, loosen the four captive screws (M2x6.5) that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink (for computers shipped with integrated graphics card) Prerequisites CAUTION: Incorrect alignment of the heat sink can damage the system board and the processor.
Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1 > 2 > 3 > 4), as indicated by the numbers on the heat sink, tighten the four captive screws (M2x6.5) that secure the heat sink to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Removing the heat sink (for computers shipped with discrete graphics card) Prerequisites 1.
Steps 1. In reverse sequential order (6 > 5 > 4 > 3 > 2 > 1), as indicated by the numbers on the heat sink, loosen the six captive screws (M2x6.5) that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink (for computers shipped with discrete graphics card) Prerequisites CAUTION: Incorrect alignment of the heat sink can damage the system board and the processor.
Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1 > 2 > 3 > 4 > 5 > 6), as indicated by the numbers on the heat sink, tighten the six captive screws (M2x6.5) that secure the heat sink to the system board. Next steps 1. Install the battery 2. Install the base cover. 3. Follow the procedure in After working inside your computer. I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. 2.
Steps 1. Remove the three screws (M2x4) that secure the I/O board to the palm-rest and keyboard assembly. 2. Lift the I/O board off the palm-rest and keyboard assembly. Installing the I/O board Prerequisites About this task The following image indicates the location of the I/O board and provides a visual representation of the installation procedure.
Steps 1. Align the screw hole on the I/O board with the screw hole on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x4) that secure the I/O board to the palm-rest and keyboard assembly. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.
Removing and installing components 39
Steps 1. Remove the two screws (M2x4) that secure the display-cable bracket to the system board. 2. Lift the display-assembly cable bracket off the system board. 3. Push the camera connector and the display connector away from the system board to disconnect the cables from the system board. 4. Remove the three screws (M2.5x5) that secure the left display hinge to the palm-rest and keyboard assembly. 5. Remove the three screws (M2.
Removing and installing components 41
Steps 1. Slide the palm-rest and keyboard assembly under the display hinges. 2. Align the screw holes on the palm-rest assembly with the screw holes on the right and the left display hinges. 3. Replace the three screws (M2.5x5) that secure the left display hinge to the system board and the palm-rest and keyboard assembly. 4. Replace the three screws (M2.5x5) that secure the right display hinge to the system board and the palm-rest and keyboard assembly. 5.
System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: The Service Tag of your computer is stored in the system board. Enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board. 2. 3. 4. 5. 6. 7. 8. 9. 10.
The following images indicate the location of the system board and provide a visual representation of the removal procedure.
Steps 1. Remove the two screws (M2x4) that secure the display-assembly cable bracket to the system board. 2. Lift the display-cable bracket off the system board. 3. Push the camera connector and the display connector away from the system board to disconnect the cables from the system board. 4. Remove the two screws (M2x4) that secure the USB Type-C port bracket to the palm-rest and keyboard assembly. 5. Peel off the Mylar that secures the power-button cable to the system board. 6.
Installing the system board Prerequisites NOTE: The Service Tag of your computer is stored in the system board. Enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board. About this task The following image indicates the location of the connectors on your system board. Figure 2.
Removing and installing components 47
Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x4) that secure the system board to the palm-rest and keyboard assembly. 3. Connect the antenna cables to the wireless card and route the antenna cables through the routing guides on the palm-rest and keyboard assembly. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2.
NOTE: Apply sufficient torque when tightening the two screws (M2x4) to avoid damaging the screw threads. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Install the I/O board. Install the right fan. Install the left fan. Install the heat sink (for systems shipped with an integrated graphics card) or the heat sink (for systems shipped with a discrete graphics card). NOTE: The system board can be removed or installed together with the heat sink attached.
Steps 1. Remove the four screws (M2x2) that secure the right antenna to the palm-rest and keyboard assembly. 2. Remove the four screws (M2x2) that secure the left antenna to the palm-rest and keyboard assembly. 3. Peel off the tapes that secure the antenna cable to the palm-rest and keyboard assembly. 4. Note the routing of the antenna cables along the routing guides on the palm-rest and keyboard assembly. 5. Remove the antenna cable from the routing guides on the palm-rest and keyboard assembly. 6.
Steps 1. Place the antennas into the slots on the palm-rest and keyboard assembly. 2. Route the antenna cable through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the antenna cable to the palm-rest and keyboard assembly. 4. Align the screw holes on the right antenna with the screw holes on the palm-rest and keyboard assembly. 5. Replace the four screws (M2x2) that secure the right antenna to the palm-rest and keyboard assembly. 6.
7. 8. 9. 10. 11. 12. Install the M.2 2230 solid-state drive or the M.2 2280 solid-state drive in the SSD2 slot. Install the M.2 2230 solid-state drive or the M.2 2280 solid-state drive in the SSD1 slot. Install the memory module. Install the battery. Install the base cover. Follow the procedure in After working inside your computer. Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. Follow the procedure in Before working inside your computer.
After performing the steps in the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites About this task The following image indicates the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
Steps Place the palm-rest and keyboard assembly on a flat surface. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 54 Install the antenna. Install the system board. Install the display assembly. Install the I/O board. Install the right fan. Install the left fan. Install the heat sink (for systems shipped with an integrated graphics card) or the heat sink (for systems shipped with a discrete graphics card). NOTE: The system board can be removed or installed together with the heat sink attached.
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938.
4 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
● Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to access the System Setup screen.
Table 4. System setup options—System information menu (continued) Overview Battery State Displays the battery state. Health Displays the battery health. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current processor clock speed.
Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration Secure Digital (SD) Card Boot Enables or disables Secure Digital (SD) Card boot. Secure Boot Enable Secure Boot Enables or disables checking of boot software (including firmware drivers and the operating system). Secure Boot Mode Modifies the behavior of Secure Boot to allow evaluation or enforcement of UEFI driver signatures. By default, Deployed Mode is selected.
Table 6. System setup options—Integrated Devices menu (continued) Integrated Devices USB Configuration Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. By default, Enable USB Boot Support is selected. By default, Enable External USB Ports is selected. Miscellaneous Devices Enable Fingerprint Reader Device Enables or disables the Fingerprint Reader Device. By default, Enable Fingerprint Reader Device is selected.
Table 8. System setup options—Display menu (continued) Display Full Screen Logo Enabled or disabled the computer to display full screen logo if the image match screen resolution. Default: OFF Direct Graphics Controller Direct Output Mode When enabled, all graphics output ports directly to the Graphics Processing Unit (GPU), bypassing Intel Integrated graphics outputs for HDMI, Thunderbolt, and mDP ports. Default: OFF Table 9.
Table 10. System setup options—Power menu (continued) Power Default: OFF NOTE: If enabled, the computer will not go to sleep, Intel Rapid Start will be disabled automatically, and the operating system power option will be blank if it was set to Sleep. Lid Switch Enable Lid Switch Enables or disables the lid switch. Default: ON Power On Lid Open Enables the computer to power up from the off state whenever the lid is opened.
Table 11. System setup options—Security menu (continued) Security Default: Enabled Intel Software Guard Extensions Intel SGX Enables or disables the Intel Software Guard Extensions (SGX) to provide a secured environment for running code/storing sensitive information. By default, Software Control is selected. SMM Security Mitigation SMM Security Mitigation Enables or disables additional UEFI SMM Security Mitigation protections.
Table 12. System setup options—Passwords menu (continued) Passwords Password Bypass When enabled, the system and the hard drive passwords are prompted when the computer is powered on from the Off state. By default, Disabled is selected. Password Changes Enable Non-Admin Password Changes When On, users can change the system and the hard drive password without the need for administrator password.
Table 13. System setup options—Update Recovery menu (continued) Update Recovery By default, 2 is selected. Table 14. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the computer. Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system. Once set in BIOS, the Asset Tag cannot be changed.
Table 15. System setup options—Keyboard menu (continued) Keyboard OROM Keyboard Access Table 16. System setup options—Pre-Boot Behavior menu Pre-Boot Behavior Adapter Warnings Enable Adapter Warnings Enables or disables the computer to display adapter warning messages when adapters with too little power capacity are detected. Default: ON Warnings and Errors Warnings and Errors Selects an action on encountering a warning or error during boot. By default, Prompt on Warnings and Errors is selected.
Table 18. System setup options—Performance menu Performance Multi-Core Support Active Cores Changes the number of CPU cores available to the operating system. The default value is set to the maximum number of cores. By default, All Cores is selected. Intel SpeedStep Enable Intel SpeedStep Technology Enables or disables the Intel SpeedStep Technology to dynamically adjust processor voltage and core frequency, decreasing average power consumption and heat production.
Clearing CMOS settings About this task CAUTION: Clearing CMOS settings resets the BIOS settings on your computer. Steps 1. Turn off your computer. 2. Remove the base cover. NOTE: The battery must be disconnected from the system board. See step 4 in Removing the base cover. 3. Press and hold the power button for 5 seconds to drain the flea power. 4. Before you turn on your computer, follow the steps in Installing the base cover. 5. Turn on your computer.
5 Troubleshooting SupportAssist diagnostics About this task The SupportAssist diagnostics (previously known as ePSA diagnostics) performs a complete check of your hardware. The SupportAssist diagnostics is embedded in the BIOS and is launched by it internally. The SupportAssist diagnostics provides a set of options for particular devices or device groups. It allows you to: ● Run tests automatically or in an interactive mode.
Table 20.
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support.
Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options. WiFi power cycle About this task If your computer is unable to access the Internet due to WiFi connectivity issues, a WiFi power cycle procedure may be performed.
6 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.