Dell Precision 5560 External Display Connection Guide Regulatory Model: P91F Regulatory Type: P91F001 May 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Before you begin.......................................................................................................... 4 Modes of connection.......................................................................................................................................................... 4 Turn off the computer display..........................................................................................................................................
1 Before you begin You can connect up to three 4K external displays or one 5K, or one 8K or higher displays using the USB-C ports available on your Precision 5560. Before you begin, ensure that you check the ports available on your external displays and decide on the modes of connections. NOTE: Regardless of a Discrete Graphics Controller (dGPU) on some models, all external displays are controlled by the Integrated graphics controller (iGPU).
Turn off the computer display There may be instances where you may want to turn off the computer's display to connect more external displays. You can turn off the display of your computer by using the Intel HD Graphics Command Center. NOTE: Connect and configure at least one external display before disabling the computer display. To 1. 2. 3. turn off the computer's display: In the Windows search bar, type Intel Graphics Command Center and press .
2 Connect external displays You can connect up to three external displays to the USB-C ports or up to four external displays using the a docking station on your computer. Integrated graphics Connecting external displays to Precision 5560 NOTE: When connecting a display using an adapter or docking station, it is recommended that you connect the display to the docking station first and then connect the docking station to the USB-C port on your computer.
● Connect an external display using a USB-C to Thunderbolt/HDMI/DisplayPort adapter: ● Connect up to three external displays using a USB-C docking station or USB-C to Thunderbolt/HDMI/DisplayPort adapter: With the computer display turned off NOTE: Ensure that you turn off your computer's display before connecting the external displays. For more information, see Turn off the computer display. NOTE: Connect and configure at least one external display before disabling the computer internal display.
You can connect up to three external displays directly to the Type-C ports on your computer or you can connect the displays to the computer using the docking station.
Connect external displays 9
3 Troubleshooting 8K displays flickering Question When I connect two 8K displays to both Thunderbolt ports on the left side or the right side of the computer, they flicker when they run at a display rate of 60 Hz. Cause This may be because of interlacing or switching as the Thunderbolt controller has send only part of the data, where the other one has to send the second part of the data synchronization may be a problem.
No display or Blank screen after display Multi-Stream Transport (MST) option is turned off via WD19/WD19TB/ WD19DC series docking stations Question When the display Multi-Stream Transport (MST) is tuned OFF via WD19/WD19TB/WD19DC series docking stations, the display does not power on or has a blank screen. Cause Multi-Stream Transport (MST) hub do not have any specific definition for handling or deal with this kind of DisplayPort Configuration Data (DPCD) change (eg: MST/SST, DP1.4/1.2, HDR, FreeSync).
4 Getting help Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2.
