Precision 3550 Setup and specifications guide Regulatory Model: P80F Regulatory Type: P80F002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Set up your computer................................................................................................................... 5 2 Create a USB recovery drive for Windows.......................................................................................7 3 Chassis overview..........................................................................................................................8 Display view...............................................................................
6 System setup.............................................................................................................................28 Boot menu............................................................................................................................................................................ 28 Navigation keys....................................................................................................................................................................
1 Set up your computer Steps 1. Connect the power adapter and press the power button. NOTE: To conserve battery power, the battery might enter power saving mode. 2. Finish Windows system setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: • • • Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
Dell apps Details NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist. Dell Update Updates your computer with critical fixes and important device drivers as they become available. Dell Digital Delivery Download software applications including software that is purchased but not preinstalled on your computer. 4. Create recovery drive for Windows. NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
2 Create a USB recovery drive for Windows Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity of 16 GB is required to create the recovery drive. Prerequisites NOTE: This process may take up to an hour to complete. NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for latest instructions. Steps 1. Connect the USB flash drive to your computer. 2.
3 Chassis overview Topics: • • • • • • Display view Left view Right view Palmrest view Bottom view Keyboard shortcuts Display view 1. 3. 5. 7. 8 Microphone IR camera (Optional) Camera status light LCD panel Chassis overview 2. 4. 6. 8.
Left view 1. Power connector port 3. USB 3.2 Gen 1 5. Smart card reader (optional) 2. USB Type-C 3.2 Gen 2 port with DisplayPort 1.2 port/Power Delivery/Thunderbolt (Optional) 4. Fan vents Right view 1. 3. 5. 7. microSD card reader USB 3.2 Gen 1 port HDMI port Wedge-shaped lock slot 2. Headset/Microphone port 4. USB 3.2 Gen 1 port with PowerShare 6.
Palmrest view 1. Power button with optional fingerprint reader (FPR) 3. NFC/Contactless smart card reader (Optional) 5. Pointstick 10 Chassis overview 2. Keyboard 4.
Bottom view 1. Fan vents 2. Service tag label 3. Speakers Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2.
Keys Primary behavior Secondary behavior (Fn + Key) Fn + F6 Decrease brightness F6 behavior Fn + F7 Increase brightness F7 behavior Fn + F8 Switch to external display F8 behavior Fn + F10 Print screen F10 behavior Fn + F11 Home F11 behavior Fn + 12 End F12 behavior Fn + Ctrl Open application menu -- 12 Chassis overview
4 Technical specifications Processors Table 3. Processors Description Values Processors 10th Generation 10th Generation 10th Generation 10th Generation 10th Generation Intel Intel Core i5-10210U Intel Core i5-10310U Intel Core i7-10510U Intel Core i7-10610U Core i7-10810U Wattage 15 W 15 W 15 W 15 W 15 W Core count 4 4 4 4 6 Thread count 8 8 8 8 12 Speed 1.6 GHz to 4.2 GHz 1.7 GHz to 4.4 GHz 1.8 GHz to 4.9 GHz 1.8 GHz to 4.9 GHz 1.1 GHz to 4.
Memory Table 5. Memory specifications Description Values Slots Two-SODIMM slots Type Dual-channel DDR4 Speed 2667 MHz Maximum memory 32 GB Minimum memory 4 GB Configurations supported • • • • • • 4 GB DDR4 at 2667 MHz (1 x 4 GB) 8 GB DDR4 at 2667 MHz (2 x 4 GB) 8 GB DDR4 at 2667 MHz (1 x 8 GB) 16 GB DDR4 at 2667 MHz (2 x 8 GB) 16 GB DDR4 at 2667 MHz (1 x 16 GB) 32 GB DDR4 at 2667 MHz (2 x 16 GB) Storage Your computer supports one of the following configurations: • • One 2.
Description Values Power adapter port • • Security Wedge-shaped lock slot Card slot SD card slot One 7.4 mm Power connector port One PD 3.0 port over USB Type-C Table 8. Internal ports and connectors Description Values Internal: One M.2 Key-M (2280 or 2230) for solid-state drive One M.2 2230 Key-E for WLAN • One M.2 2230 slot for solid-state drive 128 GB/256 GB/512 GB One M.2 2280 slot for solid-state drive 256 GB/512 Gb/1 TB/2 TB One M.
Table 11. Integrated graphics specifications Integrated graphics Controller External display support Memory size Processor Intel UHD Graphics HDMI 1.4b port/ USB Type-C with DisplayPort 1.2 port Shared system memory 10th Generation Intel core i5/i7 Camera Table 12.
Description Values Encryption • • • Bluetooth Bluetooth 5.0 64-bit/128-bit WEP AES-CCMP TKIP • Wi-Fi 6 (WiFi 802.11ax) • • • 64-bit/128-bit WEP AES-CCMP TKIP Bluetooth 5.1 Media-card reader Table 15. Media-card reader specifications Description Values Type Micro SD-card slot Cards supported • • • Micro Secure Digital (mSD) Micro Secure Digital High Capacity (mSDHC) Micro Secure Digital Extended Capacity (mSDXC) Power adapter Table 16.
Description Values Voltage 11.40 VDC 11.40 VDC 15.20 VDC 15.20 VDC Weight (maximum) 0.20 kg (0.44 lb) 0.25 kg (0.55 lb) 0.34 kg (0.75 lb) 0.34 kg (0.75 lb) Height 95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78 in.) Width 181 mm (7.13 in.) 181 mm (7.13 in.) 233 mm (9.17 in.) 233 mm (9.17 in.) Depth 7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28 in.
Description Operating time Values Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions. Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions. Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions. Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions. Display Table 18.
Keyboard Table 19. Keyboard specifications Feature Specifications Number of keys • • • 81 (U.S. and Canada) 82 (UK/Brazil) 85 (Japan) • • • 102 (U.S. and Canada) 103 (UK) 106 (Japan) Size Full sized • • X= 18.05 mm (0.7 in.) key pitch Y= 18.05 mm (0.71 in.) key pitch • • X= 19.05 mm (0.75 in.) key pitch Y= 19.05 mm (0.75 in.) key pitch • • X= 18.6 mm (0.73 in.) key pitch Y= 19.05 mm (0.75 in.
Keys Primary behavior Secondary behavior (Fn + Key) Fn + Ctrl Open application menu -- Fingerprint reader on Power Button Table 21. Fingerprint reader specifications Description Values Sensor technology Capacitive Sensor resolution 363 dpi Sensor area 5.25 mm x 6.9 mm Sensor pixel size 76 x 100 Fingerprint reader Table 22. Fingerprint reader specifications Description Values Sensor technology Capacitive Sensor resolution 508 dpi Sensor area 12.
Features Specifications Fingerprint reader Optional Wedge-shaped lock slot Standard Security Software Table 25.
Table 28. Touchpad specifications Feature Specifications Resolution 1221 x 661 Dimensions • • Multi-touch Supports 5-finger multi-touch Width: 101.7 mm (4.00 in.) Height: 55.2 mm (2.17 in.) NOTE: For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. Table 29. Touchpad specifications Feature Specifications Resolution 1221 x 661 Dimensions • • Multi-touch Supports 5-finger multi-touch Width: 101.7 mm (4.00 in.
Security options—Contacted smartcard reader Table 32. Contacted smartcard reader Title Description Dell ControlVault 3 Smartcard reader ISO 7816 -3 Class A Card Support Reader capable of reading 5V powered smartcard Yes ISO 7816 -3 Class B Card Support Reader capable of reading 3V powered smartcard Yes ISO 7816 -3 Class C Card support Reader capable of reading 1.
Title Description Dell ControlVault 3 Contactless Smartcard reader with NFC ISO 15693 Card Support Reader and software capable of supporting ISO15693 contactless cards Yes NFC Tag Support Supports reading and processing of NFC compliant tag information Yes NFC Reader Mode Support for NFC Forum Defined Reader mode Yes NFC Writer Mode Support for NFC Forum Defined Writer mode Yes NFC Peer-to-Peer Mode Support for NFC Forum Defined Peer to Peer mode Yes EMVCo Compliant Compliant with EMVCO s
Manufacturer Card Supported ID-One Cosmo 64 RSA D V5.4 T=0 card Computer environment Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 35. Computer environment Description Operating Storage Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F) Relative humidity (maximum) 10% to 80% (non-condensing) 0% to 95% (non-condensing) Vibration (maximum)* 0.26 GRMS 1.37 GRMS Shock (maximum) 105 G† 40 G† Altitude (maximum) 0 m to 3048 m (4.64 ft to 5518.
5 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • Downloading Windows drivers Downloading Windows drivers Steps 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model. 4. Click Drivers and Downloads. 5.
6 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference. Use the BIOS Setup program for the following purposes: • • • Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
Keys Navigation Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Boot Sequence Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive).
Option Description Date/Time Allows you to set the date and time settings. Changes to the system date and time take effect immediately. . System information Table 37. System Configuration Option Description Integrated NIC Allows you to configure the on-board LAN controller. • • • SATA Operation Allows you to configure the operating mode of the integrated hard drive controller. • • • Drives Disabled = The internal LAN is off and not visible to the operating system.
Option Description • • • Keyboard Backlight Timeout on AC The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled.
Security Table 38. Security Option Description Admin Password Allows you to set, change, and delete the admin password. System Password Allows you to set, change, and delete the system password. Internal HDD-2 Password This option lets you set, change, or delete the password on the system's internal hard disk drive (HDD). Strong Password This option lets you enable or disable strong passwords for the system.
Option Description Admin Setup Lockout Allows you to prevent users from entering Setup when Admin password is set. This option is not set by default. Master Password Lockout Allows you to disable master password support Hard Disk passwords need to be cleared before the settings can be changed. This option is not set by default. SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections. This option is not set by default. Secure boot Table 39.
Option Description Enclave Memory Size This option sets SGX Enclave Reserve Memory Size Click one of the following options: • • • 32 MB 64 MB 128 MB—Default Performance Table 41. Performance Option Description Multi Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. • • • • Intel SpeedStep All—Default 1 2 3 Allows you to enable or disable the Intel SpeedStep mode of processor.
Option Description • • • Every Day Weekdays Select Days Default setting: Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby. NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
Option Description Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are: • • • Fastboot Fn Lock—enabled by default Lock Mode Disable/Standard—enabled by default Lock Mode Enable/Secondary Allows you to speed up the boot process by bypassing some of the compatibility steps.
Wireless Option Description Wireless Device Enable Allows you to enable or disable the internal wireless devices. • • WLAN Bluetooth All the options are enabled by default. Maintenance screen Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade This controls flashing of the system firmware to previous revisions.
Steps 1. Restart the computer. 2. Go to Dell.com/support. • • Enter the Service Tag or Express Service Code and click Submit. Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products. 4. Choose the Products category from the list. NOTE: Choose the appropriate category to reach the product page 5. Select your computer model and the Product Support page of your computer appears. 6.
Figure 1. DOS BIOS Update Screen System and setup password Table 42. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). 3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompts you to save the changes. 5. Press Y to save the changes. The computer reboots.
7 Getting help Topics: • Contacting Dell Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.
