Precision 3530 Service Manual Regulatory Model: P60F Regulatory Type: P60F002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................ 6 Safety instructions.................................................................................................................................................................6 Turning off your computer — Windows 10.......................................................................................................................
Installing the keyboard trim.......................................................................................................................................... 26 Heat sink ..............................................................................................................................................................................26 Removing the heat sink ....................................................................................................................................
Replacing the palm rest................................................................................................................................................. 51 4 Troubleshooting......................................................................................................................... 54 Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................... 54 Running the ePSA Diagnostics.............................
1 Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • • You have read the safety information that shipped with your computer. A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your computer. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Open the display. 7. Press and hold the power button for few seconds, to ground the system board. CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.
2 Technology and components This chapter details the technology and components available in the system. Topics: • • • • • Power adapter DDR4 HDMI 1.4- HDMI 2.0 USB features USB Type-C Power adapter This laptop is shipped with 7.4 mm barrel plug on power adapter. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
Advantages of HDMI • • • • • Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB 3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps.
Advantages of Displayport over USB Type-C • • • • • Full DisplayPort audio/video (A/V) performance (up to 4K at 60Hz) SuperSpeed USB (USB 3.1) data Reversible plug orientation and cable direction Backwards compatibility to VGA, DVI with adaptors Supports HDMI 2.0a and is backwards compatible with previous versions USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB power delivery (USB PD).
3 Disassembly and reassembly Subscriber Identity Module(SIM) board Installing the Subscriber Identification Module card 1. 2. 3. 4. Insert Subscriber Identification Module (SIM) card removal tool or a paperclip into the pinhole [1]. Pull the SIM card tray to remove it [2]. Place the SIM on the SIM card tray. Push the SIM card tray into the slot until it clicks into place.
3. Lift the base cover away from the laptop. Installing the base cover 1. Align the base cover with the screw holders on the laptop .
2. Press the edges of the cover until it clicks into place. 3. Tighten the M2x5 screws to secure the base cover to the laptop. 4. Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain.
Installing the battery NOTE: the 92Whr battery requires the use of a M.2 card and a 68Whr battery can be used with either a M.2 or 7mm SATA drive. 1. Insert the battery into the slot on the laptop. NOTE: Route the battery cable below the battery routing channels to enable proper connection to the connector. 2. Connect the battery cable to the connector on the system board. 3. Tighten the M2.5x5 screw (2) to secure the battery to the laptop. 4. Install the base cover. 5.
4. To remove the SSD clip: a) Remove the M2x3 screw that secures the SSD clip to the laptop [1]. b) Lift the SSD clip away from the laptop [2].
Installing the M.2 Solid State Drive - SSD NOTE: Before installing SSD card, ensure that the battery is fully charged or the power cable is plugged in. 1. Place the SSD clip on the laptop. NOTE: Ensure to place the SSD clip head in the placeholder in the system chassis. 2. Tighten the M2x3 screw that secures SSD clip to the laptop. 3. Insert the SSD into the socket on the laptop. 4. Place the SSD bracket and tighten the M2x3 screw to secure the SSD to the laptop. 5. Install the: a) battery b) base cover 6.
b) Lift the metal bracket that secures the WLAN cables to the WLAN card [2]. c) Disconnect the WLAN cables from the connectors on the WLAN card [3]. NOTE: The WLAN card is held in place with an adhesive foam spacer. When removing the wireless card from the system, make sure the adhesive pad stays on the system board/chassis frame during the prying process. If the adhesive pad is removed from the system along with the wireless card, adhere it back to the system.
WWAN card Removing the WWAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the WWAN card: a) Disconnect the WWAN cables from the connectors on the WWAN card [1]. NOTE: The WWAN card is held in place with an adhesive foam spacer. When removing the wireless card from the system, make sure the adhesive pad stays on the system board/chassis frame during the prying process.
b) base cover 5. Follow the procedure in After working inside your system. Coin-cell battery Removing the coin cell battery 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the coin cell battery: a) Disconnect the coin cell battery cable from the connector on the system board [1]. b) Pry the coin cell battery to release from the adhesive and lift it away from the system board [2]. Installing the coin cell battery 1.
Memory modules Removing the memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the memory module: a) Press the clips securing the memory module until the memory pops-up [1]. b) Pull the memory module from the connector on the system board [2]. Installing the memory module 1. Insert the memory module into the memory module socket then press downward until the clips secure the memory module.
Keyboard lattice and Keyboard Removing keyboard lattice 1. Follow the procedure in Before working inside your computer. 2. Pry the keyboard lattice from one of the recess points [1] and lift the lattice from the system [2]. NOTE: Gently pull or lift keyboard lattice in clockwise or anticlockwise direction to avoid breakage. NOTE: Use a plastic scribe to pry the keyboard lattice from the pry points and move around the lattice for removal. Removing the keyboard 1.
c) d) e) f) g) Lift the latch and disconnect the cable from the connector on the system board [3]. Lift the latch and disconnect the cable from the connector on the system board [4]. Turn over the system and open the laptop in front view mode. Remove the M2 x 2.5 (6) screws that secure the keyboard to the system [1]. Flip the keyboard from the bottom and lift it from the system along with the keyboard cable and the keyboard back light cable [2].
Disassembly and reassembly 25
Installing the keyboard 1. Hold the keyboard and route the keyboard cable and the keyboard backlight cables through the palmrest in the system. 2. Align the keyboard with the screw holders on the system. 3. Replace the M2x2.5 screws (6) to secure the keyboard to the system. 4. Turn the system over and connect the keyboard cable and the keyboard backlight cable to the connector in the system.
b) Remove the M2x3 screws (6) that secures the heat sink assembly to the system board [1]. c) Lift the heat sink assembly away from the system board [2]. Installing the heat sink 1. Place the heat sink assembly on the system board and align the heat sink with the screw holders. 2. Tighten the M2x3 screws 8 to secure the heat sink assembly to the system board.
3. Connect the heat sink assembly to the connector on the system board. 4. Install the: a) battery b) base cover 5. Follow the procedure in After working inside your computer. Power connector port Removing the power connector port 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the power connector port: a) Disconnect the power connector port cable from the connector on the system board [1].
2. Place the metal bracket on the power connector port. 3. Tighten the M2x3 screw to secure the metal bracket to the power connector port on the laptop. 4. Connect the power connector port cable to the connector on the system board. 5. Install the: a) battery b) base cover 6. Follow the procedure in After working inside your computer. Chassis frame Removing the chassis frame 1. Follow the procedure in Before working inside your computer. 2.
a) Remove the M2x3 (5), M2x5 (2) screws that secure the chassis frame to the laptop[1]. b) Lift the chassis frame away from the laptop [2]. Installing the chassis frame 1. Place the chassis frame on the computer and tighten the screws M2x5 (2), M2x3 (5). NOTE: When reinstalling the chassis frame ensure the keyboard cables are NOT under the frame, but run through the opening in the frame. 2. Connect the speaker, keyboard cable, touchpad cable, pointstick cable and backlight cable(optional). 3.
c) d) e) f) g) h) i) j) k) battery WLAN card WWAN card SSD card memory module heat sink coin cell battery Power connector port chassis frame 3. To release the system board: a) Remove the M2x5 screws that secures the metal bracket to the system board [1]. b) Lift the metal bracket that secures the display cable to the system board [ 2]. c) Disconnect the display cable from the connectors on the system board [3]. 4.
5. Remove the M2x3 screws (3) and lift the system board away from the computer [1, 2].
Installing the system board 1. Align the system board with the screw holders on the laptop. 2. Tighten the M2x3 screws to secure the system board to the laptop. 3. Place the metal USB-C bracket and tighten the M2x5 screws on the system board. 4. Connect the LED, mother board and touchpad cable to the system board. 5. Connect the display cable on the system board. 6. Place the eDP cable and metal bracket to system board and tighten the M2x3 screws to secure to the system board. 7.
4. To remove the touchpad panel: a) Lift the latch and disconnect the touchpad panel cable from the connector on the system board [1]. b) Remove the M2x3 screws (2) that secure the touchpad panel to the laptop [2]. c) Lift the touchpad panel away from the laptop [3].
Installing the touchpad 1. Insert the bottom edge of the Button Board under the plastic holder tabs first when placing the buttons board back into the chassis. 2. Tighten the M2x3 screws to secure the touchpad panel. 3. Connect the touchpad cable. 4. Connect the SmartCard reader cable to the laptop. 5. Install the: a) b) c) d) e) f) chassis frame SSD card WWAN card WLAN card battery base cover 6. Follow the procedure in After working inside your computer. SmartCard module Removing the SmartCard reader 1.
e) SSD card f) chassis frame 3. To release the SmartCard reader: a) Disconnect the SmartCard reader board cable from the connector on the system board [1]. b) Peel off the cable to release from the adhesive [2]. 4. To remove the SmartCard reader: a) Remove the M2x3 screws (2) that secure the SmartCard reader board to the palmrest [1]. b) Pull the SmartCard reader board to release on the system board [2].
Installing the SmartCard reader 1. Place the SmartCard reader on the laptop. 2. Tighten the M2x3 screws to secure the SmartCard reader to the laptop. 3. Affix the SmartCard reader cable and connect the cable to the connector on the system board. 4. Install the: a) b) c) d) e) f) chassis frame SSD card WWAN card WLAN card battery base cover 5. Follow the procedure in After working inside your computer. LED board Removing the LED board 1. Follow the procedure in Before working inside your computer. 2.
d) WWAN card e) SSD card f) chassis frame 3. To remove the LED board: a) Lift the latch and disconnect the LED board cable from the connector on the LED board [1]. b) Remove the M2x3 screw that secures the LED board to the laptop [2]. c) Lift the LED board away from the laptop [3]. Installing the LED board 1. Place the LED board on the laptop. 2. Tighten the M2x3 screw to secure the LED board to the laptop. 3. Connect the LED board cable to the connector on the LED board. 4.
Speaker Removing the speaker 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) f) base cover battery WLAN card WWAN card SSD card chassis frame 3. To disconnect the cables: a) Lift the latch and disconnect the LED board cable [1]. b) Disconnect and unroute the speaker cable [2]. c) Remove the speaker cable from the routing clips [3]. 4. Lift the speakers from the laptop.
Installing the speaker 1. Place the speakers into the slots on the laptop. 2. Route the speaker cable through the retention clips through the routing channel. 3. Connect the speaker and LED board cable to the laptop. 4. Install the: a) b) c) d) e) chassis frame SSD card WLAN card battery base cover 5. Follow the procedure in After working inside your computer. Hinge cap Removing the hinge cap 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3.
Installing the hinge cap 1. Place the hinge bracket to align with the screw holders on the laptop. 2. Tighten the M2x3 screws to secure the display assembly to the laptop. 3. Install the: a) battery b) base cover 4. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) base cover battery WWAN card WLAN card hinge cap 3.
4. To remove hinge screws: a) Remove the M2x5 screws (4) that secure the display assembly to the system board [1]. b) Release the antenna cables and display cable from the routing channel [2, 3]. 5. Turn over the laptop. 6. To remove the display assembly: a) Remove the M2x5 screws (2) that secure the display assembly to the laptop [1]. b) Flip to open the display [2].
7. Slide the display assembly away from the system base.
Installing display assembly 1. Place the display assembly to align with the screw holders on the laptop. NOTE: Close the LCD before inserting the screws or turning over the laptop. CAUTION: Route the display and antenna cable through the LCD hinge mount holes as LCD assembly is inserted into the base, to prevent possible cable damage. 2. Tighten the M2x5 screws to secure the display assembly to the laptop. 3. Turn over the laptop. 4. Connect the antenna cables and display cable to the connectors. 5.
Installing display bezel 1. Place the display bezel on the display assembly. NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly. 2. Starting from a top corner, press clockwise on the display bezel and work around the entire bezel until it clicks on to the display assembly. 3. Install the: a) b) c) d) e) display assembly WWAN card WLAN card battery base cover 4. Follow the procedure in After working inside your computer.
3. To remove the display hinge: a) Remove the M2.5x3.5 screws that secure the display hinge to the display assembly [1]. b) Lift the display hinge away from the display assembly [2]. c) Repeat the to remove the other display hinge. Installing the display hinge 1. Place the display hinge cover on the display assembly. 2. Tighten the M2.5x3.5 screw to secure the display hinge cover to the display assembly. 3. Repeat the same procedure step 1-2 to install the other display hinge cover. 4.
Display panel Removing the display panel 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) f) g) base cover battery WWAN card WLAN card hinge cap display assembly display bezel 3. Remove the M2x3 screws (4) that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the eDP cable [2]. 4. To remove the display panel: a) Peel off the adhesive tape [1]. b) Lift the blue tape that secures the display cable [2].
Installing the display panel 1. Connect the eDP cable to the connector and affix the blue tape. 2. Affix the adhesive tape to secure the eDP cable. 3. Replace the display panel to align with the screw holders on the display assembly. 4. Tighten the M2x3 screws to secure the display panel to the display assembly. 5. Install the: a) b) c) d) e) f) g) display bezel display assembly hinge cap WWAN card WLAN card battery base cover 6. Follow the procedure in After working inside your computer.
b) c) d) e) f) g) battery WWAN card WLAN card display assembly Display Panel display bezel 3. Peel off the eDP cable from the adhesive to remove it from the display. Installing the eDP cable 1. Affix the eDP cable on the display assembly. 2. Install the: a) b) c) d) e) f) g) h) display panel display bezel display assembly hinge cap WWAN card WLAN card battery base cover 3. Follow the procedure in After working inside your computer. Camera Removing camera 1.
c) d) e) f) g) WLAN WWAN card display assembly display bezel display panel 3. To remove the camera: a) Disconnect the camera cable from the connector on the display panel[1]. b) Carefully pry and lift the camera module from the display back cover [2]. Installing camera 1. Insert the camera into the slot on the display back cover. 2. Connect the display cable to the connector. 3. Connect the camera cable to the connector on the camera module. 4.
Display back cover assembly Removing the display back cover assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) f) g) h) i) base cover battery WWAN card WLAN card display assembly display bezel display panel eDP cable camera 3. The display back cover assembly is the remaining component, after removing all the components. Installing the display back cover assembly 1.
2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) m) n) base cover battery keyboard WLAN card WWAN card SSD card memory module Touchpad heat sink coin cell battery chassis frame system board hinge cap display assembly NOTE: The component you are left with is the palm rest. 3. Install the following components on the new palm rest.
4. Follow the procedure in After working inside your computer.
4 Troubleshooting Enhanced Pre-Boot System Assessment — ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time.
5 Getting help Topics: • Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2.