Dell PowerVault MD3460 Storage Arrays Owner's Manual Regulatory Model: E08J Series Regulatory Type: E08J001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About your system................................................................................................ 6 Introduction...........................................................................................................................................6 Dell PowerVault Modular Disk Storage Manager ................................................................................ 6 Related Documentation...................................................................................
SAS Chain Cables................................................................................................................................ 29 Removing The SAS Chain Cable(s)............................................................................................... 30 Installing The SAS Chain Cable(s)..................................................................................................31 RAID Controller Modules.............................................................................
Locating your system service tag.......................................................................................................49 Contacting Dell................................................................................................................................... 49 Documentation feedback...................................................................................................................
About your system 1 Introduction CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. The Dell PowerVault MD3460 RAID storage array (12 Gbps SAS) is a 4U rack-mounted system, capable of accommodating up to sixty 3.5 inch or 2.5 inch physical disks.
• Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI. • Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI. • Dell PowerVault MD3460 Series Storage Arrays Deployment Guide — Provides information about deploying the storage system in the SAN architecture.
Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3.
Item Indicator Icon Description 1 Power-on indicator The power-on indicator lights green when at least one power supply module is supplying power to the storage enclosure. 2 Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off. 3 System identification indicator The system identification indicator lights white and helps locate a particular enclosure within a rack.
Item Indicator 8 Drive activity indicator Icon Description NOTE: The associated physical disk is indicated by a number (0 to 11) that is displayed above the drive activity indicator. For example, for physical disk 2 on the physical disk drawer, the drive activity indicator has 2 displayed above the drive activity indicator. Green Indicates that power is on and the physical disk is operating normally. Blinks green Indicates I/O activity for that physical disk.
Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description 1 Power indicator The power indicator lights green when power to the cooling fan module is available. 2 Service action required indicator The Service action required indicator lights amber when there is a fault in the cooling fan module. 3 Service action allowed indicator CAUTION: Remove the cooling fan module from the system only if the Service action allowed indicator lights blue.
Power Supply Module Features And Indicators NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet. Figure 6. Power Supply Module Features and Status Indicators Item Indicator or Connector 1 Power connector Connect the external power supply source to this connector. 2 Power switch The power switch controls the power supply output to the system.
Item Indicator or Connector Icon Description Off 6 Service action required indicator 7 AC power indicator Indicates that you cannot remove the power supply module from the system. The service action required indicator lights amber when there is a fault in the power supply module. Green Indicates that AC output voltage is within the limit. Off Indicates that AC output voltage is not within the limit. Physical-Disk LED Indicators Figure 7.
Item Indicator 1 Service action allowed indicator 2 14 Service action required indicator Icon Description CAUTION: Remove the physical disk from the system only if the service action allowed indicator lights blue. Removing the physical disk from the system when the service action allowed indicator is off may damage the system. Blue Indicates that you can safely remove the physical disk from the system. Off Indicates that you cannot remove the physical disk from the system.
Controller Modules 2 RAID Controller Modules RAID controller modules provide high-performance, advanced virtual disk configuration, and faulttolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism. NOTE: 8 GB mirrored cache is an optional feature.
Item Indicator, Button, or Connector Icon Description 3 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection. 4 USB port Reserved port. 5 Mini USB port Dell support only. 6 Password reset switch Pressing this switch resets the password. 7 SAS expansion port (2) Provides SAS OUT connection for cabling to a daisy chained expansion enclosure. Port 0 expansion port is recommended. 8 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection.
MD3060e Expansion Module Features And Indicators Figure 9. MD3060e Expansion Module Features and Indicators Item Indicator, Button, or Connector Icon Description 1 SAS IN port 0 Provides EMM to RAID controller SAS connection. 2 SAS IN port 1 Provides EMM to RAID controller SAS connection. 3 Serial debug port Dell support only. 4 Telnet port Dell support only. 5 SAS OUT port Provides SAS connection for cabling to a downchain expansion enclosure.
RAID Controller Module—Additional Features Battery Backup Unit Each RAID controller module contains a two-cell Lithium ion nanopolymer battery backup unit (BBU). It provides power to the RAID controller module in the event of a power outage. NOTE: For virtual disks, the controller firmware changes the data cache setting based on the state of the battery.
Installing and removing system components 3 Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • T8 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Bezel You must install the front bezel on the system to secure the disk drawers against accidental removal. 1. Align the slots on the back of the bezel with the guide pins on the front of the chassis.
Figure 10. Removing and Installing the Front Bezel 1. release latches (2) 3. guide pins (4) 2. front bezel Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. 1. Press the release latch on either side of the front bezel. 2. Keeping the release latches pressed, hold the bezel and pull the bezel away from the system.
Figure 11. Inside the Physical-Disk Drawer 1. release latch (2) 2. physical-disk bay (12) 3. physical-disk connector (12) 4. SAS cable connection (2) 5. physical-disk drawer release tab (2) Opening The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 12. Opening and Closing the Physical-Disk Drawer 1. physical-disk drawer 2. release latch Closing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
For more information, see the Dell PowerVault MD Series Storage Arrays Administrator's Guide at dell.com/powervaultmanuals. 2. Remove the front bezel. 3. Remove both the SAS cable chains from the back of the chassis. 4. Open the physical-disk drawer. CAUTION: Do not try to remove more than one drawer at a time. Ensure that you insert the drawer that is out completely before pulling out another drawer.
Figure 13. Removing and Installing the Physical-Disk Drawer 1. physical-disk drawer 2. release tab Installing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
6. Install the front bezel. 7. Using the MD Storage Manager, verify that the new physical-disk drawer is identified and operating correctly. Physical Disks Your system supports up to sixty 2.5 inch or 3.5 inch SAS and nearline SAS physical disks and 2.5 inch SAS SSDs per enclosure and up to a maximum 180 physical disks per storage array using premium features, by daisy chaining two additional MD3060e expansion enclosures.
Figure 15. Removing and Installing the 2.5 Inch Physical Disk in a 2.5 Inch Physical-Disk Carrier 26 1. 2.5 inch physical drive cage 2. guide pin (4) 3. release handle 4. holes on physical disk (4) 5. carrier for 2.5 inch physical disk 6. 2.
Figure 16. Removing and Installing the 3.5 Inch Physical Disk in a 3.5 Inch Physical-Disk Carrier 1. 3.5 inch physical disk 2. release handle 3. holes on physical disk (4) 4. side guide pin (4) 5. carrier for 3.5 inch physical disk 6. bottom guide pin (2) Installing A Physical Disk In A Physical-Disk Carrier CAUTION: Many repairs may only be done by a certified service technician.
Removing A Physical Disk From A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Remove the front bezel. 2.
7. release tab (12) Installing A Physical Disk In A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
3. SAS chain cable (two per physical-disk drawer) Removing The SAS Chain Cable(s) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 19. Removing and Installing the SAS Chain Cable(s) 1. left cooling fan module bay 2. right cooling fan module bay 3. SAS cable connector on the midplane (two per physical disk drawer) 4. SAS cable connector to the midplane (oriented vertically) 5. SAS chain cable (two per physical disk drawer) 6. release tab (oriented horizontally) 7. SAS cable connector to the physical-disk drawer (oriented horizontally) 8.
CAUTION: If you are hot swapping the SAS cable chains, ensure that you complete the procedure on one side within ten minutes to avoid over heating of the storage enclosure. 2. Locate and identify the SAS chain cables for the new physical-disk drawer. 3. Connect the chain cable mounting bracket (oriented horizontally) to the physical-disk drawer. 4. Connect the chain cable mounting bracket (oriented vertically) to the midplane. 5. Install the cooling fan module. 6.
Figure 20. Removing and Installing a RAID Controller Module or Expansion Module 1. RAID controller module or expansion module 3. release tab 2. release lever Installing A RAID Controller Module Or Expansion Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Opening The RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Remove the RAID controller module from the chassis. 2.
RAID Controller Module Backup Battery Unit The battery backup unit provides backup power to the RAID controllers in case of power failure. It ensures power backup for at least 30 minutes to facilitate moving of memory stored in the controller cache to persistent storage. Removing The RAID Controller Module Backup Battery Unit You must replace a faulty battery backup unit immediately to ensure availability of backup power in case of power failure.
Installing The RAID Controller Module Backup Battery Unit You must replace the RAID controller battery backup unit immediately to ensure the security of the data in the controller cache memory. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: The Service action required indicator lights amber when there is a fault in the power supply module. 2. Disconnect the power cable from the power source and the power supply module you intend to remove and remove the cables from the cable securing strap. 3. Pull and rotate the two release levers away from the chassis until the power supply module is free from the slot. 4. Hold the power supply module and slide the power supply out of the chassis. Figure 23.
CAUTION: When connecting the power cable, secure the cable with the cable securing bracket. NOTE: When installing or hot-swapping a new power supply module, allow several seconds for the system to recognize the power supply module and determine its status. The power-supply status indicator turns green to signify that the power supply module is functioning properly. Cooling Fan Modules Your system supports two hot-swappable cooling fan modules.
Figure 24. Removing and Installing the Cooling Fan Module 1. cooling fan module release latch 3. cooling fan module 2. cooling fan module handle Installing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting your system 4 Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Power Supply Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Expansion Enclosure Management Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Physical Disks CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
• Physical disks • RAID controller modules • Power supply modules 3. • Cooling fan modules Let the system dry thoroughly for at least 24 hours. 4. Reinstall the components you removed in step 2. 5. Connect all the cables and turn on the array. Troubleshooting A Damaged Array CAUTION: Many repairs may only be done by a certified service technician.
Noncritical Conditions A noncritical condition is an event or status that does not cause immediate failure, but must be corrected to ensure continued reliability of the storage array.
Technical Specifications 5 Physical Disks Physical disks Up to sixty 3.5 inch or 2.5 inch SAS or nearline SAS physical disks or 2.
Back-Panel Connectors (Per RAID Controller Module) Two SAS OUT ports, it is recommended that you use the first port for expansion to an additional PowerVault MD3060e expansion enclosure. Only one expansion port is supported at any given time. NOTE: SAS connectors are SFF-8644 compliant. One 6-pin mini serial port Serial connector (debug port) NOTE: For technical support use only.
Environmental NOTE: For information on supported expanded operating temperature range and configurations, see the Owner's Manual at dell.com/support/ manuals. Storage –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour Relative humidity Operating 20% to 80% (noncondensing) with maximum humidity gradation of 10% per hour Storage 5% to 95% at a maximum wet bulb temperature of 38 °C (100.4 °F) Maximum vibration Operating 0.
Getting help 6 Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This information is used by Dell to route support calls to the appropriate personnel. Contacting Dell Dell provides several online and telephone-based support and service options.
