Dell EMC PowerEdge R440 Installation and Service Manual Regulatory Model: E45S Series Regulatory Type: E45S001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Dell EMC PowerEdge R440 system overview................................................................................... 7 Front view of the system......................................................................................................................................................7 Left control panel view.................................................................................................................................................. 10 Right control panel view...
Options to set up iDRAC IP address............................................................................................................................ 31 Log in to iDRAC.............................................................................................................................................................. 31 Options to install the operating system............................................................................................................................
Installing a drive blank................................................................................................................................................... 69 Removing a 2.5-inch drive from a 3.5-inch drive adapter........................................................................................70 Installing a 2.5-inch drive into a 3.5-inch drive adapter.............................................................................................71 Removing a 3.
Optional internal USB memory key...................................................................................................................................118 Replacing the optional internal USB memory key.....................................................................................................118 Optical drive (optional)......................................................................................................................................................
1 Dell EMC PowerEdge R440 system overview The Dell EMC PowerEdge R440 system is a 1U, dual socket rack system supports up to: • • • • • Two Intel Xeon Scalable Processors 16 DIMM slots 4 x 3.5-inch drives, 8 x 2.5-inch drives, or 10 x 2.5-inch drives Four NVMe drives on 10 x 2.5-inch drive system Two redundant power supply units (PSU) or single cabled PSU NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specified otherwise.
Item Ports, panels, and slots Icon Description 2 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive. 3 USB port (optional) The USB port is USB 2.0 compliant. 4 VGA port Enables you to connect a display device to the system. For more information, see the Technical specifications section. 5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Item Ports, panels, and slots Icon Description have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Figure 3. Front view of 10 x 2.5-inch drive system Table 3. Features available on the front of the system Item Ports, panels, and slots Icon Description 1 Left control panel Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.
Left control panel view Figure 4. Left control panel with optional iDRAC Quick Sync 2.0 indicator Table 4. Left control panel Item Indicator, button, or connector Icon Description 1 Status LED indicators N/A Indicate the status of the system. For more information, see the Status LED indicators section. 2 System health and system ID indicator Indicates the system health.
Icon Description Condition power supply unit voltage regulator). Memory indicator Corrective action (PSU) or If the problem persists, see Getting help. The indicator turns solid amber if a Check the System event log or system messages for the location of the memory error occurs. failed memory. Reseat the memory module. If the problem persists, see Getting help. PCIe indicator The indicator turns solid amber, if a Restart the system. Update any required drivers for the PCIe card.
Table 7. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator code Condition Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is turned off. Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature. If the LED fails to turn on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section. Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate.
Item Indicator or button Icon Description down an ACPI-compliant operating system. 2 USB port 3 iDRAC Direct LED 4 iDRAC Direct port (Micro-AB USB) The USB ports are 4-pin, 2.0compliant. This port enables you to connect USB devices to the system. N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device. For more information, see the iDRAC Direct LED indicator codes section.
Drive indicator codes Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 8. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3.
Table 11. Back view of the system with full height riser Item Ports, panels, or slots Icon Description 1 Serial port 2 iDRAC9 dedicated network port 3 Ethernet ports (2) 4 Full height riser slot N/A Use the card slots to connect full-height PCIe expansion cards on full height riser. 5 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical specifications section.
Table 12. Back view of the system with 2 risers Item Ports, panels, or slots Icon Description 1 Serial port 2 iDRAC9 dedicated network port 3 Ethernet ports (2) 4 Low profile riser right slot N/A Use the card slot to connect half-height PCIe expansion card on low profile riser. 5 Low profile riser left slot N/A Use the card slot to connect half-height PCIe expansion card on low profile riser.
2. activity LED indicator Table 13. NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network. Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and data is being sent or received. Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received.
Power indicator codes Condition CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.
Viewing Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on. Steps 1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right). 2.
mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Figure 14. Locating Service Tag of your system 1. Information tag (front view) 3. OpenManage Mobile (OMM) label 5. Service Tag 2. Information tag (back view) 4. iDRAC MAC address and iDRAC secure password label System Label Information Service and Memory Information Label Figure 15.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. • 3. On the Product Support page, click Manuals & documents.
Task Document Location OpenManage Systems Management Overview Guide. For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. www.dell.com/openmanagemanuals > OpenManage Server Administrator For information about installing, using, and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. www.dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • • • • • • • • • • • • • System dimensions Chassis weight Processor specifications Supported operating systems PSU specifications System battery Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications System dimensions Figure 16.
Table 17. Dimensions of the Dell EMC PowerEdge R440 system Xa Xb Y Za Zb Zc 482.0 mm (18.97 inches) 434.0 mm (17.08 inches) 42.8 mm (1.68 inches) 35.84 mm (1.41 inches) (with bezel) x4 and x10 = 657.25 mm (25.87 inches) x4 and x10 = 692.62 (27.26 inches) 22 mm (0.87 inches) x8 = 606.47 (23.87 (without bezel) inches) x8 = 641.85 mm (25.26 inches) Chassis weight Table 18. Dell EMC PowerEdge R440 system Chassis weight System Maximum weight (with all drives/SSDs) 4 x 3.5-inch drive system 17.
Expansion bus specifications The Dell EMC PowerEdge R440 system supports PCI express (PCIe) generation three expansion cards, which must be installed on the system board using expansion card risers. Table 20.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly. CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive failure. When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to format. Ports and connectors specifications USB ports Table 22.
Resolution Refresh rate (Hz) Horizontal frequency (kHz) Pixel clock Rear panel Front panel DVO DisplayPort 1360x768 60 47.71 85.5 Yes Yes Yes 1440x900 60 55.9 106.5 Yes TBD Yes 1600x900 60 (RB) 55.54 97.75 Yes Yes Yes 1600x1200 60 75.0 162.0 TBD TBD Yes 1680x1050 60 (RB) 64.7 119.0 Yes TBD Yes 1920x1080 60 67.158 173.0 TBD No No 1920x1200 60 74.556 193.
Table 29. Operating temperature derating specifications Operating temperature derating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). 40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft). Standard operating temperature Table 30.
Thermal restriction matrix Table 32. Thermal restriction matrix for Dell EMC PowerEdge R440 system Storage configuration 10x 2.5-inch with NVMe drive 10x 2.5-inch drive 8x 2.5-inch drive 4x 3.
Storage configuration 10x 2.5-inch with NVMe drive 10x 2.5-inch drive 8x 2.5-inch drive 4x 3.5-inch drive Intel Xeon Bronze 85 3104 6 Yes Yes Yes Yes Intel Xeon Silver 4112 4 Yes Yes Yes Yes 85 Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination.
4 Initial system setup and configuration Setting up your system Perform the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5. Power on the system by pressing the power button or by using iDRAC. 6. Power on the attached peripherals.
• Lightweight Directory Access Protocol (LDAP) user If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and calvin. You can also log in by using your Single Sign-On or Smart Card. NOTE: You must have the iDRAC credentials to log in to iDRAC.
Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/home. 2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
Option Description Serial Communication Provides options to manage the serial ports, their related features and options. System Profile Settings Provides options to change the processor power management settings, and memory frequency. System Security Provides options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps 1.
Option Description ADDDC Setting Enables or disables ADDDC Setting feature. When Adaptive Double DRAM Device Correction (ADDDC) is enabled, failing DRAM's are dynamically mapped out. When set to Enabled it can have some impact to system performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled by default. Native tRFC Timing for 16Gb DIMMs Enables 16 Gb density DIMMs to operate at their programmed Row Refresh Cycle Time (tRFC).
Option Description Virtualization Technology Enables or disables the virtualization technology for the processor. This option is set to Enabled by default. Adjacent Cache Line Prefetch Optimizes the system for applications that need high utilization of sequential memory access. This option is set to Enabled by default. You can disable this option for applications that need high utilization of random memory access. Hardware Prefetcher Enables or disables the hardware prefetcher.
SATA Settings You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system. Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps 1. Power on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click NVMe Settings. NVMe Settings details About this task The NVMe Settings screen details are explained as follows: Option Description NVMe Mode Enables you to set the NVMe mode.
Option Description If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS enables compatibility with non-UEFI operating systems. This option is set to UEFI by default. NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system re-attempts the boot sequence after 30 seconds.
Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot Sequence. 2. Click Exit, and then click Yes to save the settings on exit. Network Settings You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available only in the UEFI mode. NOTE: BIOS does not control network settings in the BIOS mode.
Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Steps 1. Power on, or restart your system. 2.
Option Description NOTE: When there are multiple add-in graphic cards installed in the system, the first card discovered during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the slots in order to control which card is the primary video. Current State of Embedded Video Controller Displays the current state of the embedded video controller. The Current State of Embedded Video Controller option is a read-only field.
Option Description Table 39. Slot Bifurcation Option Description Auto Discovery Bifurcation Settings Platform Default Bifurcation , Auto Bifurcation, and Manual bifurcation Slot 2 Bifurcation x16 or x4 or x8 or x4x4x8 or x8x4x4 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Power on, or restart your system.
Option Description from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Enables you to set the remote console terminal type.
Option Description Memory Patrol Scrub Sets the memory patrol scrub frequency. This option is set to Standard by default. Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default. Uncore Frequency Enables you to select the Processor Uncore Frequency option.Dynamic mode enables the processor to optimize power resources across cores and uncores during runtime.
Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Enables you to set the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Setup Password Enables you to set the system setup password.
Option Description TPM Advanced Settings This setting is enabled only when TPM Security is set to ON. Intel(R) TXT Enables you to set the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off by default. Power Button Enables you to set the power button on the front of the system. This option is set to Enabled by default.
Option Description Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom. Creating a system and setup password Prerequisites Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features. For more information, see the System board jumper settings section.
Deleting or changing system and setup password Prerequisites NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. Steps 1. To enter System Setup, press F2 immediately after turning on or restarting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, ensure that Password Status is set to Unlocked. 4.
Redundant OS Control screen details The Redundant OS Control screen details are explained as follows: About this task Option Description Redundant OS Location Enables you to select a backup disk from the following devices: • • • • • None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards (Internal M.2 Drives) Internal USB NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations.
Option Description Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes. Keyboard NumLock Enables you to set whether the system should boot with the NumLock enabled or disabled. This option is set to On by default. NOTE: This option does not apply to 84-key keyboards. F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also includes keyboard errors.
Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. Viewing Boot Manager About this task To enter Boot Manager: Steps 1. Power on, or restart your system. 2. Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again.
6 Installing and removing system components Safety instructions NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage.
• Key to the bezel lock • • • • • The key is required only if your system includes a bezel. Phillips #1 screwdriver Phillips #2 screwdriver Torx #T30 screwdriver Torx #T8 screwdriver Wrist grounding strap Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unlock the bezel by using the bezel key. 2.
2. Align and insert the tabs on the bezel into the slots on the system. 3. Press the bezel until the button clicks in place. 4. Lock the bezel by using the key. Figure 18. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. Steps 1.
Figure 19. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2. Push the system cover latch down.
Figure 20. Installing the system cover Next steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Turn on the system, including any attached peripherals. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 21. Inside the system 1. 3. 5. 7. 9. 11. 13. 15. left control panel cable cover backplane expander board air shroud power interposer board low profile expansion riser 1 processor blank air shroud left control panel cable cover 2. 4. 6. 8. 10. 12. 14. 16. hard drive backplane cabling latch intrusion switch internal expansion riser low profile expansion riser 2 heat sink cooling fan blank information tag Backplane cover Removing the backplane cover Prerequisites 1.
Figure 22. Removing backplane cover Installing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Install the system cover. Steps 1. Align the tabs on the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the cover locks into place.
Figure 23. Installing backplane cover Next steps Follow the procedure listed in After working inside your system. Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 24. Removing the air shroud Next steps 1. If applicable, install the air shroud. 2. Follow the procedure listed in After working inside your system. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps 1.
Figure 25. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Cooling fans Removing the cooling fan Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal riser. Disconnect the fan cable from the system board. Move the cables out of the way to access the cooling fan cable connector on the system board.
Figure 26. Removing the cooling fan 2. Lift the fan out holding the blue touch point. Next steps 1. 2. 3. 4. 5. 6. Install the cooling fan. Install the internal riser. Connect the power cable to the system board. Ensure the cables are routed correctly. Install the air shroud. Follow the procedure listed in After working inside your system. Installing cooling fan Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in Safety instructions.
Figure 27. Installing cooling fan Next steps 1. 2. 3. 4. 5. Install the internal riser. Connect the power cable. Ensure all the cables are routed correctly. Install the air shroud. Follow the procedure listed in After working inside your system. Intrusion switch Removing the intrusion switch Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove air shroud. Remove internal PERC riser. Steps 1.
Figure 28. Removing an intrusion switch Next steps Install intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the intrusion switch with the intrusion switch slot. Figure 29. Installing intrusion switch 2. Slide the intrusion switch until it is firmly seated in the intrusion switch slot. 3.
Drives Removing a drive blank The procedure for removing 2.5-inch and 3.5-inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Steps Press the release button, and slide the drive blank out of the drive slot. Figure 30.
Figure 31. Installing a drive blank Next steps If removed, install the front bezel. Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Remove the 3.5-inch drive adapter from the 3.5-inch drive carrier. NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter.
Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Remove the 3.5-inch drive adapter from the 3.5-inch hot swappable drive carrier. Steps 1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter. 2. Using a Phillips #2 screwdriver, secure the 2.5-inch drive to the 3.5-inch drive adapter. Figure 33. Installing a 2.5-inch drive into a 3.5-inch drive adapter Removing a 3.
Figure 34. Removing a 3.5 inch drive adapter from a 3.5-inch drive carrier Next steps Install the 3.5-inch drive carrier or -inch Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Install the 2.5-inch drive into the 3.5-inch drive adapter. Steps 1. Insert the 3.5-inch drive adapter into the 3.5-inch drive carrier with the connector end of the drive toward the back of the 3.5-inch drive carrier. 2.
Figure 35. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps 1. Install the 3.5-inch drive carrier into the system. 2. If removed, install the front bezel. Removing a hard drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If applicable, remove the front bezel. 3. Using the management software, prepare the hard drive for removal. If the hard drive is online, the green activity or fault indicator flashes while the drive is turning off.
Figure 36. Removing a hard drive Next steps 1. Install a hard drive. 2. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling. Installing a hard drive Prerequisites CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hard drive removal and insertion.
Figure 37. Installing a hard drive Next steps If applicable, install the front bezel. Removing the drive from the drive carrier Prerequisites CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2. Lift the drive out of the drive carrier. Figure 38. Removing the drive from the drive carrier Next steps If applicable, install the drive into the drive carrier.
Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier. 2. Align the screw holes on the drive with the screws holes on the drive carrier.
Figure 40. Memory socket locations Memory channels are organized as follows: Table 42. Memory channels Processor Channel 0 Channel 1 Processor 1 Slots A1 and A7 Processor 2 Slots B1 Channel 2 Channel 3 Channel 4 Channel 5 Slots A2 and A8 Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6 Slots B2 Slots B4 Slots B5 Slots B6 Slots B3 Table 43. Memory population DIMM Type DIMMs Populated/ Channel RDIMM 1 2 LRDIMM 1 2 Voltage 1.2 V 1.
• • Maximum supported DIMM speed of the processors. Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: • • • • • • • • • All DIMMs must be DDR4. RDIMMs and LRDIMMs must not be mixed.
Memory Operating Mode Description Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure. Requires two or more ranks to be populated in each channel. Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare.
Processor Configuration Memory population Memory population information • recommended to populate all memory channels identically with identical DIMMs for best performance. Optimizer population order is not traditional for 4 and 8 DIMM installations of single processor. • • Mirror population order Dual processor (Populate round robin starting with processor1) {1, 2, 3, 4, 5, 6} Mirroring is supported with 6 DIMM slots per processor.
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, remove the air shroud. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. Steps 1. Locate the appropriate memory module socket.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. 4. Press the memory module with your thumbs until the socket levers firmly click into place. Figure 42. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3.
Figure 43. Removing processor and heat sink module Next steps Install the PHM. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the processor blank and CPU dust cover. Steps 1.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m or 12 in-lbf). Figure 44. Installing the processor and heat sink module Next steps 1. Follow the procedure listed in After working inside your system. Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink.
Figure 45. Removing the processor bracket Next steps Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 46. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Figure 48. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Internal PERC riser Removing the internal PERC riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 49. Removing internal PERC riser 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable connected to the internal PERC card. Figure 50. Disconnecting the cable from internal PERC card Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install the internal PERC card. Installing the internal PERC riser Prerequisites Follow the safety guidelines listed in Safety instructions.
Figure 51. Connecting the cable to internal PERC riser 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated. 4. Lift the plunger to lock the riser in place. Figure 52. Installing internal PERC riser 5. Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch. Next steps 1.
Steps 1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. 2. Pull the PERC card out of the connector on the internal PERC riser. Figure 53. Removing the PERC card from the internal PERC riser Next steps 1. Install the PERC card into the internal PERC riser. 2. Replace the air shroud. 3. Follow the procedure listed in After working inside your system. Installing PERC card into the internal PERC riser Prerequisites 1.
Figure 54. Installing PERC card into internal PERC riser Next steps 1. Install the internal PERC riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Expansion cards and expansion card risers NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs, an error message is displayed.
Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. If removed, install the expansion cards into the expansion card riser. 2. Holding the touch points, align the slot on the riser with the guide in the system board. 3. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Figure 55. Installing an expansion card riser 1A Figure 56.
Figure 57. Installing an expansion card riser 2 Next steps 1. Follow the procedure listed in After working inside your system. 2. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Disconnect any cables connected to the expansion card.
Figure 59. Removing an expansion card riser 1 Figure 60. Removing an expansion card riser 2 Next steps Install the expansion card riser. Removing the expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. 5. 94 Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the air shroud. Remove the expansion card riser. If applicable, disconnect the cables from the expansion card.
Steps 1. Open the PCIe card holder latch. 2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 61. Removing expansion card from riser 2 Figure 62. Removing expansion card from riser 1 3. Install a filler bracket if you are not replacing the expansion card.
Figure 63. Installing filler bracket for riser 2 Figure 64. Installing filler bracket for riser 1 Next steps Install the expansion card riser. Installing the expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
2. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. 3. Remove the expansion card riser. Steps 1. Open the PCIe card holder latch. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
Figure 66. Removing filler bracket for riser 1 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card latch. Figure 67.
Figure 68. Installing expansion card into riser 1 Next steps 1. 2. 3. 4. 5. If applicable, connect the cables to the expansion card. Install the expansion card riser If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Internal PERC riser Removing the internal PERC riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 69. Removing internal PERC riser 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable connected to the internal PERC card. Figure 70. Disconnecting the cable from internal PERC card Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install the internal PERC card. Installing the internal PERC riser Prerequisites Follow the safety guidelines listed in Safety instructions.
Figure 71. Connecting the cable to internal PERC riser 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated. 4. Lift the plunger to lock the riser in place. Figure 72. Installing internal PERC riser 5. Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch. Next steps 1.
Steps 1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. 2. Pull the PERC card out of the connector on the internal PERC riser. Figure 73. Removing the PERC card from the internal PERC riser Next steps 1. Install the PERC card into the internal PERC riser. 2. Replace the air shroud. 3. Follow the procedure listed in After working inside your system. Installing PERC card into the internal PERC riser Prerequisites 1.
Figure 74. Installing PERC card into internal PERC riser Next steps 1. Install the internal PERC riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. M.2 SSD module NOTE: The write-protect switch is on the IDSDM or vFlash module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions 2. Remove the air shroud. 3. Remove the BOSS card.
Figure 75. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to the removing an expansion card. 2. Install the air shroud.. 3. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card.
Figure 76. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Optional MicroSD or vFlash card Removing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/ vFlash module, see the System board jumpers and connectors section. 2.
Figure 77. Removing the MicroSD card NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps 1. Follow the procedure listed in After working inside your system. 2. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 78. Installing the MicroSD card Next steps Follow the procedure listed in After working inside your system. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards. NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Steps 1.
Figure 79. Removing the optional IDSDM/vFlash card NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions . Steps 1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see the Jumpers and connectors section. 2. Align the IDSDM/vFlash card with the connector on the system board. 3.
Figure 80. Installing optional IDSDM/vFlash card Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system . LOM riser card Removing the LOM riser card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the risers. Steps 1.
Figure 81. Removing LOM riser card Next steps Install the LOM riser card. Installing the LOM riser card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1. Align the connectors on the LOM riser card with the slot on the system. 2. Press the LOM riser card until the card is firmly seated on the system board connector and the two blue plastic snap hold the LOM riser card in place. 3.
Hard drive backplane Hard drive backplane details Depending on your system configuration, the hard drive backplanes supported in PowerEdge R440 are listed here: Table 47. Supported backplane options for PowerEdge R440 systems System Supported hard drives options 3.5-inch (x4) SAS, SATA backplane PowerEdge R440 2.5-inch (x10) SAS, SATA or NVMe backplane 2.5-inch (x8) SAS, SATA or Nearline SAS drives Figure 83. 4 x 3.5 backplane 1. release tab 3. backplane power cable connector 2.
Figure 86. 10 x 2.5 backplane with expander 1. SAS_A connector 3. backplane power cable connector 5. SAS_C connector 2. backplane signal cable connector 4. SAS_B connector Installing the hard drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps 1. Align the slots on the backplane with the hooks on the system. 2.
2. 3. 4. 5. Install all the hard drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system Removing the hard drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before removing the backplane. CAUTION: Note the number of each hard drive and temporarily label them before you remove the hard drive so that you can replace them in the same location.
Cable routing Figure 89. Cable routing - 10 x 2.5 hard drive backplane with PERC 1. 3. 5. 7. 9. 11. 114 backplane backplane power cable backplane expander signal cable power interposer board system board SAS cable (BP: SAS_A to internal riser) Installing and removing system components 2. 4. 6. 8. 10.
Figure 90. Cable routing - 10 x 2.5 hard drive backplane with NVMe 1. 3. 5. 7. 9. 11. 13. backplane backplane power cable backplane expander signal cable power interposer board system board SAS cable (BP: SAS_B to expansion card riser) NVMe cable connector (BP: PCIe to internal riser) 2. 4. 6. 8. 10. 12. 14.
Figure 91. Cable routing - 8 x 2.5 hard drive backplane with PERC 1. 3. 5. 7. 9. hard drive backplane SAS cable (SAS_B connector to internal riser) backplane signal cable power interposer board system board 2. 4. 6. 8. backplane power cable SAS cable (SAS_A connector to internal riser) cable routing clip internal riser Figure 92. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA 1. hard drive backplane 116 Installing and removing system components 2.
3. SATA cable (BP: SATA_B to MB) 5. backplane signal cable 7. power interposer board 4. SATA cable (BP: SATA_A to MB) 6. cable routing clip 8. system board Figure 93. Cable routing - 4 x 3.5 hard drive backplane with PERC 1. 3. 5. 7. hard drive backplane cable routing clip backplane power cable system board 2. backplane signal cable 4. SAS cable (BP: SAS_A to PERC) 6.
Figure 94. Cable routing - 4 x 3.5 hard drive backplane with SATA 1. 3. 5. 7. hard drive backplane cable routing clip backplane power cable system board 2. backplane signal cable 4. SATA cable (BP: SATA_A to MB) 6. power supply unit System battery The Dell EMC PowerEdge R440 system supports CR 2032 3.0-V lithium coin cell system battery. Optional internal USB memory key NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the front bezel. Disconnect the power and data cables from the connectors on the optical drive.
Figure 96. Installing optical drive 3. Connect the power and data cables to the connector on the optical drive. NOTE: Route the cable properly to prevent it from being pinched or crimped. 4. Replace the front Bezel. Next steps 1. Follow the procedure listed in After working inside your system. Power supply units NOTE: For more information, see the Technical specifications section. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label.
Figure 97. Removing a power supply unit blank Next steps Install the second power supply unit blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 98.
Steps Press the release latch and slide the PSU out of the system by using the PSU handle. Figure 99. Removing a power supply unit Next steps Install the PSU. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Figure 100. Installing a power supply unit Next steps 1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
Figure 101. Removing non-redundant cabled AC PSU Next steps 1. Install a non-redundant cabled AC power supply. Installing a non-redundant cabled AC power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the new power supply unit (PSU). 2. Slide the new PSU into the PSU cage until the PSU is fully seated. 3. Using a Phillips #2 screwdriver, replace the screw to secure the PSU to the system. Figure 102.
Power interposer board Removing power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud Disconnect all the cables connected from the PIB to the system board. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. 5. Remove the PSU. Steps 1.
Figure 104. Installing power interposer board Next steps 1. Install the PSU. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Control panel Removing the left control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal PERC riser. Steps 1. Disconnect the control panel cable from the system board connector.
Figure 106. Removing left control panel 4. Holding by the sides, remove the left control panel assembly away from the system. Next steps Install the left control panel. Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system. 3.
4. Follow the procedure listed in Before working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the internal PERC riser. Steps 1. Lift the cable latch and disconnect the control panel cable from the connector on the system board. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
Next steps Install the right control panel. Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the right control panel with the control panel slot on the system and place the assembly in the slot on the system. 3. Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place. 4.
d. e. f. g. h. IDSDM/vFlash module card Internal USB key (if installed) Processors and heat sink modules Memory modules LOM riser card Steps 1. Disconnect all cables from the system board. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. 2.
Figure 112. Installing the system board Next steps 1. Replace the following: a. Install the Trusted Platform Module (TPM). b. Internal PERC riser c. Internal USB key (if applicable) d. USB 3.0 module (if applicable) e. IDSDM/vFlash module card f. All expansion cards and risers g. Processors and heat sink modules h. Processors blanks (if applicable) i. Memory modules j. LOM riser card k. Air shroud 2. Reconnect all cables to the system board.
• • Navigate to the Lifecycle Controller based restore options, press N. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data. • • To restore the system configuration data, press Y To use the default configuration settings, press N NOTE: After the restore process is complete, system reboots.
About this task CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Work with the customer to create and safely store this recovery key. When replacing this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.
Initializing the TPM 1.2 for TXT users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Pre-boot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. 7. Enter System Setup again. 8. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 9.
7 System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 48. System board jumpers and connectors Item Connector Description 1. FAN6 Cooling fan 6 connector 2. CPU1 Processor socket 1 3. CPU1_PWR_CONN(P2) CPU1 power connector 4. J_INTRU Intrusion switch connector 5. J_BP_SIG1 Backplane signal connector 1 6. LFT_CP_CONN Left control panel connector 7. J_SATA_B1 Internal SATA B connector 8. RGT_CP_CONN Right panel connector 9. SYS_PWR_CONN(P1) System power connector 10. J_PIB_SIG1 Power interposer board signal connector 1 11.
Table 49. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle. iDRAC password reset is enabled in F2 iDRAC settings menu. NVRAM_CLR The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot.
9 Getting help Topics: • • • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
• A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section. Quick Resource Locator for Dell EMC PowerEdge R440 system Figure 115.
