Dell EMC PowerEdge R340 Installation and Service Manual Regulatory Model: E58S Series Regulatory Type: E58S001 Dec 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: Dell EMC PowerEdge R340 system overview................................................................ 7 Front view of the system...................................................................................................................................................7 Control panels..................................................................
Installing the drive into the drive carrier.................................................................................................................31 Removing a 2.5 inch drive from the 3.5 inch drive adapter..............................................................................32 Installing a 2.5 inch drive into the 3.5 inch drive adapter..................................................................................33 Intrusion switch.......................................................
Installing a power supply unit................................................................................................................................... 68 Power distribution board................................................................................................................................................. 68 Removing the power distribution board.................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge R340 system overview The Dell EMC PowerEdge R340 system is a 1U server that supports: ● One Intel Xeon, Core i3, Pentium, or Celeron processor ● Four DIMM slots ● Two AC power supply units ● Up to eight 2.5-inch or four 3.5-inch SAS, SATA drives. For more information, see the Dell EMC PowerEdge R340 Technical Specifications on the product documentation page. NOTE: All instances of SAS, SATA drives, and SSDs are referred to as drives in this document, unless specified otherwise.
For more information, see the Dell EMC PowerEdge R340 Technical Specifications on the product documentation page. Control panels Left control panel Figure 3. Left control panel view 1. System health and system ID indicator Right control panel Figure 4. Right control panel view 1. Power button 2. USB 2.0-compliant port 3. iDRAC direct Micro USB port NOTE: For more information on the ports, see the Dell EMC PowerEdge R240 Technical Specifications.
Rear view of the system Figure 5. Rear view of the system 1. 3. 5. 7. 9. 11. Serial port NIC port (GB 2) Full-height PCIe expansion card slot Power supply unit 2 System status indicator cable port (CMA) iDRAC9 dedicated network port 2. 4. 6. 8. 10. 12. NIC port (GB 1) Half-height PCIe expansion card slot Power supply unit 1 System identification button USB 3.0 port (2) VGA port NOTE: For more information about the ports and connectors, see the Dell EMC PowerEdge R340 Technical Specifications Guide.
Inside the system Figure 6. Inside the system 1. 3. 5. 7. 9. Intrusion switch Power distribution board Expansion card riser Memory module sockets Fan (4) 2. 4. 6. 8. 10. Optical drive PERC card Heat sink System board Drive backplane Locating the information tag of your system Your system is identified by a unique Express Service Code and Service Tag number. You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system.
Figure 7. Locating Service Tag of your system 1. Information tag (front view) 3. OpenManage Mobile (OMM) label 5. Service Tag, Express Service Code, QRL label 2. Information tag (back view) 4. iDRAC MAC address and iDRAC secure password label System Information label PowerEdge R340 – System Information Label Figure 8.
Figure 9. Jumper settings Figure 10.
Figure 11.
Figure 12.
3 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Perform the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
Log in to iDRAC You can log in to iDRAC as: ● iDRAC user ● Microsoft Active Directory user ● Lightweight Directory Access Protocol (LDAP) user If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and calvin. You can also log in by using your Single Sign-On or Smart Card.
Table 2. Firmware and drivers Methods Location Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel System cover Air shroud Cooling fans Drives Intrusion switch System memory Expansion cards and expansion card risers Storage controller card System battery Optional internal USB memory key Optional optical drive Processor and heat sink Optional IDSDM or vFlash module M.
Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Power off the system and all attached peripherals. 2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 4. Remove the system cover.
Steps 1. Unlock the bezel. 2. Press the release button, and remove the left end of the bezel. 3. Slide the tabs on the right end of the bezel out of the slots on the chassis and remove the bezel. Figure 13. Removing the optional front bezel Installing the optional front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2.
System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Use a 1/4 inch flat head or a Phillips #2 screwdriver to turn the lock counterclockwise to the unlock position. 2. Open the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 15.
3. Using a 1/4 inch flat head or Phillips #2 screwdriver, turn the lock clockwise to the lock position. Figure 16. Installing the system cover Next steps 1. Follow the procedure listed in the After working inside your system.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 18. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Cooling fans Removing the cooling fan blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Press the release tab to disengage the blank from the cooling fan cage. 2. Lift the cooling fan blank out of the fan cage. Figure 19. Removing a fan blank Next steps 1.
Installing the cooling fan blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Holding the release tab, insert the fan blank into the slots on the cooling fan cage. 2. Press the fan blank until it clicks into place. Figure 20. Installing a fan blank Next steps 1. Follow the procedure listed in the After working inside your system. Removing a cooling fan Prerequisites 1.
Figure 21. Removing a fan Next steps 1. Replace the cooling fan or install the cooling fan blank. 2. Replace the air shroud. Installing a cooling fan Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. If installed, remove the cooling fan blank. Steps 1. Lower the cooling fan into the fan cage. 2.
Figure 22. Installing a fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Next steps 1. Install a drive or replace the drive blank. Installing the drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 24. Installing the drive blank Next steps 1. Install the front bezel. Removing the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 25. Removing the drive carrier Next steps 1. Install a drive carrier or a drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
Figure 26. Installing the drive carrier Next steps 1. If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.
Figure 27. Removing the drive from the drive carrier Next steps 1. Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive blank. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2. Align the screw holes on the drive with the screws holes on the drive carrier. 3.
Figure 28. Installing a drive into the drive carrier Next steps 1. Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5 inch drive from the 3.5 inch drive adapter Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. Remove the drive carrier. Remove the drive adapter from the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws that secure the 2.5-inch drive to the 3.
Figure 29. Removing a 2.5-inch drive from the 3.5-inch drive adapter Next steps 1. Install a 2.5-inch drive into the 3.5-inch drive adapter. Installing a 2.5 inch drive into the 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier. Steps 1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter. 2.
Figure 30. Installing a 2.5-inch drive into the 3.5-inch drive adapter Next steps 1. Install the drive adapter into the drive carrier. 2. Install the drive carrier. 3. If removed, install the front bezel. Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Keep the plastic scribe ready. Steps 1.
Figure 31. Removing the intrusion switch Next steps 1. Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the chassis. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2.
System memory System memory guidelines Your system contains four memory sockets organized into two channels. In each channel, the first socket is marked white and the second socket black. Figure 33. Memory socket locations Memory channels are organized as follows: Table 3. Memory channels Channel 0 Channel 1 Slot A1 and A3 Slot A2 and A4 Table 4. Memory population DIMM Type DIMMs Populated/ Channel UDIMM 1 2 Voltage 1.2 V The following table shows sample memory configurations.
NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively. Table 5.
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. Steps 1.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously. 2. If a memory module or a memory module blank is installed in the socket, remove it. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
Expansion card installation guidelines Your system supports PCIe Express Generation 3 cards. The PowerEdge R340 expansion card riser includes a low profile (LP) slot and full height (FH) slot. The following table provides riser configurations for the PowerEdge R340 system: NOTE: The expansion card riser is not hot-swappable. Figure 36. Expansion card riser Table 7.
Table 9.
b. Push the expansion card riser filler bracket downward until firmly seated. c. Close the blue expansion card retention latch by pushing the latch down until the latch snaps into place. d. Using a Phillips #2 screwdriver, tighten the screw to secure the expansion card riser filler to the chassis. 4. Using a Phillips #2 screwdriver, fasten the screw to secure the expansion card riser filler to the chassis. Figure 38. Installing the expansion card riser filler Next steps 1.
Figure 39. Removing the expansion card riser filler 2. Align the guide on the expansion card riser with the guide pin on the chassis. 3. Lower the expansion card riser until the expansion card riser is firmly seated in the slot. 4. Close the expansion card riser latch. Figure 40. Installing the expansion card riser Next steps 1. Follow the procedure listed in the After working inside your system. Removing an expansion card from the expansion card riser Prerequisites 1.
2. Follow the procedure listed in the Before working inside your system. 3. Disconnect any cables that are connected to the expansion card or expansion card riser. 4. Remove the expansion card riser. Steps 1. Flip the expansion card riser to locate the connectors on the riser. 2. Holding the card by its edges, remove the expansion card from the expansion card riser. Figure 41. Removing the expansion card from the expansion card riser 3. If applicable, disconnect the cables from the expansion card. 4.
Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. 4. Remove the expansion card riser. 5. If installed, remove the filler bracket. Steps 1. Remove the filler bracket.
Figure 44. Installing the expansion card in the expansion card riser Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in the After working inside your system. Storage controller card Removing the PERC card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the expansion card riser. Steps 1. Remove the screw securing the blue release latch. 2.
Figure 45. Removing the PERC card Next steps 1. Replace the PERC card. Installing the PERC card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the expansion card riser. Steps 1. Connect the PERC cable to the PERC card. 2. Flip and insert the PERC card in the connector on the system board. 3. Press the tab on the blue release latch to disengage it from the slot on the chassis. 4.
Figure 46. Installing the PERC card Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in the After working inside your system. System battery Replacing the system battery Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the Safety instructions.
Figure 47. Removing the system battery 3. To install a system battery, push the battery holder clip away. 4. Insert the battery in the battery holder until the battery holder clip snaps into place. CAUTION: To avoid damage to the battery holder clip, ensure that you do not bend the battery holder clip while installing or removing a battery. Figure 48.
Next steps 1. Follow the procedure listed in After working inside your system. 2. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f.
3. Slide the optical drive out of the system. Figure 49. Removing the optical drive Next steps 1. Replace the optical drive or install an optical drive blank. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optional optical drive The procedure for installing an optical drive and optical drive blank. Prerequisites 1.
Figure 50. Installing the optical drive Next steps 1. Follow the procedure listed in the After working inside your system. Processor and heat sink Removing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered down.
Figure 51. Removing the heat sink Next steps 1. If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. 2. 3. 4. Follow the procedure in Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the heat sink. Steps 1.
Figure 52. Removing the processor Next steps 1. Replace the processor. Installing the processor Prerequisites 1. Follow the procedure in Before working inside your system. 2. Remove the air shroud. 3. Remove the heat sink. Steps 1. Align the pin-1 indicator of the processor with the triangle on the system board. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages into the socket at ease. 2. Place the processor in the socket. 3.
Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1. If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint-free cloth. 2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor.
Figure 55. Installing the heat sink Next steps 1. Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Optional IDSDM or vFlash module The IDSDM or vFlash module combines the IDSDM and/or vFlash features into a single module. NOTE: The write-protect switch is on the IDSDM or vFlash module. Removing the optional IDSDM or vFlash card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see System board jumpers and connectors section. 2. Align the IDSDM/vFlash card with the connector on the system board. 3. Push the IDSDM/vFlash card until it is firmly seated on the system board. Figure 56. Installing optional IDSDM or vFlash card Next steps 1. Install the MicroSD cards.
Figure 57. Removing the MicroSD card Next steps 1. Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the IDSDM or vFlash module. NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 58. Installing the MicroSD card Next steps 1. Install the IDSDM or vFlash module. 2. Follow the procedure listed in the After working inside your system. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to removing an expansion card. Steps 1.
Figure 59. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card. Steps 1. Align the M.2 SSD module at an angle with the BOSS card connector. 2. Insert the M.
Figure 60. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to removing an expansion card. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside your system. Drive backplane Drive backplane Table 10. Supported backplane options for PowerEdge R340 system. System Supported backplane options PowerEdge R340 2.5-inch (x8) SAS/SATA/SSD backplane 3.5-inch (x4) SAS/SATA backplane Figure 61. 2.
Figure 62. 3.5-inch (x4) SAS/SATA backplane 1. Release tab (2) 3. Backplane Power A connector 2. Backplane SAS A0 connector 4. Backplane signal connector Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before removal so that you can replace them in the same drive slots. 1. 2. 3. 4.
Figure 63. Removing the drive backplane Next steps 1. Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.
Figure 64. Installing the drive backplane Next steps 1. Connect the following cables to the backplane: a. Backplane signal cable b. Backplane power cable c. PERC cable 2. Install the drives in their original locations. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 65. Cable routing - 4 x 3.
Figure 66. Cable routing - 8 x 2.5-inch SAS backplane with PERC Figure 67. Cable routing - 4 x 3.5-inch SAS backplane with PERC Power supply unit NOTE: For more information, see the Dell EMC PowerEdge R240 Technical Specifications. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state.
The default PSU settings are as follows: ● If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the active state. ● If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/idracmanuals.
Figure 69. Installing a power supply unit blank Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Disconnect the power cable from the power outlet and from the PSU you intend to remove. Remove the cable from the strap on the PSU handle.
Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. 3. Remove the PSU blank. Steps Slide the PSU into the PSU bay until the release latch snaps into place. Figure 71. Installing a power supply unit Next steps 1.
Steps 1. Disconnect all the cables from the system board and the backplane. NOTE: Observe the routing of the cable as you remove it from the system. 2. Using a Phillips #2 screwdriver, remove the screws securing the power distribution board (PDB) to the system. 3. Slide the PDB toward the rear of the system to disengage it from the standoffs. 4. Lift the PDB from the system. Figure 72. Removing the power distribution board Next steps 1. Replace the power distribution board.
Figure 73. Installing the power distribution board Next steps 1. Install the power supply units. 2. Follow the procedure listed in After working inside your system. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
Figure 74. System board screws 2. Using the system board holder, slightly lift the system board, and then slide it toward the front of the chassis. 3. Lift the system board out of the chassis. Figure 75.
Next steps 1. Replace the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the system board, remove all the components that are listed in the removing the system board section.
e. f. g. h. i. j. 2. 3. 4. 5. Internal USB Expansion card riser Connect the fan cables Memory modules Air shroud Reconnect the cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. Power on the system. Follow the procedure listed in After working inside your system. Ensure that you perform the following steps: a. Use the Easy Restore feature to restore the service tag.
Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. 5.
Control panel Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Disconnect the control panel cable from the system board connector. NOTE: Observe the routing of the cable as you remove it from the system. 2. Using the appropriate screwdriver, remove the screws that secure the left control panel assembly to the system. 3.
3. Using the appropriate screwdriver, fasten the screws that secure the left control panel assembly. Figure 79. Installing the left control panel Next steps 1. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Disconnect the control panel cable from the connector on the system board.
Figure 80. Removing the right control panel Next steps 1. Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall and the guide slots in the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2. Align and insert the right control panel assembly in the slot on the system. 3.
Figure 81. Installing the right control panel Next steps 1. Follow the procedure listed in After working inside your system.
5 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 11. System board connectors Item Connector Description 1 FAN1 Fan 1 connector 2 PIB_CONN Power distribution board signal connector 3 BP_SIG Backplane signal connector 4 NVRAM_CLR Clear NVRAM jumper 5 PWRD_EN Reset BIOS password jumper 6 RISER_PCIE Expansion riser PCIe x8 socket 7 PERC_PCIE PERC PCIe x8 socket 8 INT_USB_3.
Steps 1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 4. Install the system cover. The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.
6 System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • • • • • • System health and system ID indicator codes iDRAC Direct LED indicator codes NIC indicator codes Power supply unit indicator codes Drive indicator codes System diagnostics System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 83.
Table 12. System health and system ID indicator codes System health and system ID indicator code Condition Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.
Table 14. NIC indicator codes Status Condition Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed, and data is not being sent or received. Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum port speed, and data is not being sent or received. Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.
Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED flashes whenever the drive is accessed. Figure 86. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on. Table 16.
● View status messages that inform you if tests are completed successfully ● View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics (ePSA) if your system does not boot. Steps 1. When the system is booting, press F11. 2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics. 3.
7 Getting help Topics: • • • • Contacting Dell Recycling or End-of-Life service information Accessing system information by using QRL Receiving automated support with SupportAssist Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
● Reference materials, including the Installtion and Service Manual, and mechanical overview ● Your system service tag to quickly access your specific hardware configuration and warranty information ● A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section.
8 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 17. Additional documentation resources for your system (continued) Task Document Location To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. Managing your system For information about installing the operating system, see the operating system documentation. www.dell.com/ operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
Table 17. Additional documentation resources for your system Task Document PowerEdge server issues, see the Server Troubleshooting Guide.
